Ramada Kansas City Hotel and Conference Center

Although the room was large compared to most hotel rooms and the bed was very comfortable the service was horrible. I asked to have the tub drained because it filled up while showering leaving soap scum on my ankle so that it looked like I was wearing socks an they never showed up. There was barely enough hot water to complete a shower and the hotel […] appeared to be less than half full. The WIFI never worked the entire three days we were there. The staff was young and amateurish in their service abilities. And they didn't get my wake up call correct the first day. Read more

Genuine Hotels.com guest review

When we first got there, the parking lot was not cleared from the previous days snow storm and it was very slippery and even more for the cars safety. The elevator made a beeping noise and would not take us to the floor we chose, but it said that we were there. The breakfast consed of water looking gvavy, ad the eggs had water all througout the bottom. […] There was nothing that Diabtic people can eat, except the watery eggs. There was no blow dryer in my bathroom, but I did not notice it until I got out of the shwoer, and then when we checked out,the lady at thereception desk, said that she hadn't even told housekeeping yet. On Saturday night, there was a Ball or Dance and we had drunk, loud people in our hall all night long until 4am. When we called down to reception desk, no one answered. We usually do not have bad hotel experiences, but this one- we won't go again. Read more

Genuine Hotels.com guest review

No parking available. Roads were covered in slush snow and wasn't very easy to get around. Rooms were okay. The beds felt like they were pretty old not to comfortable. Not bad for price.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

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Genuine Hotels.com guest review

The hotel location was horrible, no restaurants or other hotels near by. It was by a train track and lake that looked very sketchy. The hotel had a horrible cigarette stinch to it. A creepy man kept knocking on my door asking for someone and pacing the hallways. People were cursing and running up and down the hallways. When I went to dinner I saw people […] walking the hallways smoking cigarettes. I went to inform the front desk and waiting 5-10min until I actually called the hotel # for someone to come to the front. When I returned from dinner the hotel still rinked and all the hotel staff had done was put up a sign that said no smoking. Then the group of people I turned in came and said some ugly words to me. Needless to say I didn't stay another night. DO NOT BOOK THIS HOTEL!!! Read more

Genuine Hotels.com guest review

I was not at all happy when the restaurant/bar closed at 8:00 p.m. We checked in after a long day and wanted to eat at the hotel. The restaurant/bar closed early because they didn't have enough help. We had to change rooms because the TV didn't work. The second room, a no smoking room, smelled of smoke and the smoke alarm and a shower cap covering it. […] Obviously, the previous guest had smoked in the room. The shower curtain was held in place by an ink pen. I reported all of this to the front desk the next morning. The clerk said that she would make a report, she made no other inquiry of my stay. Read more

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Had a hard time finding the hotel and we booked with them because it said free wifi and breakfast. Well we paid the extra money and nether of those were true. The room wasn't bad but the carpets were dirty. We wanted a pet friendly hotel with King size bed and ended up with two uncomfortable double beds. The wifi didn't work and when I call I was told […] they reset the modem 3hrs ago and it was because of the setting on my ipad and my laptop. I instructed them that I could connect to the router but not the internet. Finally, they told us breakfast is ready at 6am and when we went down at 6:50 they told us the lady that does breakfast is late and there is no breakfast. WOW really that is what you call A horrible Management team, to depend on 1 person to provide the service that they said they have is wrong. Finally at 7 i was told the engineer would be in to reset the wifi and when i went back up to the front at 8am they instructed me that they were just going to call someone at 9 and at 9 they told me again it was my problem that there was working. I told them this was the 30th hotel that I have stayed in this year and have never had this problem. I finally went over to McDonald to get breakfast and use there wifi and wouldn't you know it, the internet worked there. Now I know why the hotel was empty and it SHOULD NOT be ratted a 3.5 star maybe a 2 star. Read more

Genuine Hotels.com guest review

Scuzzy hotel with really bad service. The one upside was the amazing manager who FedExed my medication to me and footed the bill. She was fantatic.

Genuine Hotels.com guest review

A pretty run down building in a run down part of town.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

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Genuine Hotels.com guest review

they must not move any furniture when/if they clean the rooms. We found a petrified dog poo under one of the chairs when we moved it. My wife found a TON of dust on the desk, pretty nasty (lazy?) cleaning service. Stayed for two days and rooms weren't cleaned on the second day, no clean towels. They have a nice pool although the hotel is starting to […] show it's age. The breakfast was good. I would stay again because the location is good but they need to get the cleaning act together to keep repeat customers. Read more

Genuine Hotels.com guest review

I loved looking out the window at the lake every morning...very relaxing. The hotel's in an odd location, around light industrial bldgs, but close to the freeway and downtown. Hotel is being renovated and doesn't look great on the outside, but the room was fine and comfortable. Very quiet. Hot breakfast in the morning was good.

Genuine Hotels.com guest review

The hotel was exactly what I needed for my trip. Close to the training center, clean room, and EXCELLENT breakfast. It worked perfectly for me and I'll be returning to this hotel again when my travels bring me back to Kansas City.

Genuine Hotels.com guest review

The room was clean. The location was difficult to find based on lack of street signs and then a huge bush blocking the ramada inn sign and the hotel sitting way far back from the road. I was satisfied with the friendliness of the staff, however, there was poor lighting and my car windows were bashed in. There was no video suveillance and when reporting […] this to the morning staff there was little concern and felt like I was bothering him when told I needed to use the phone to make a police report. Read more

Genuine Hotels.com guest review

I've stayed at this establishment twice...mainly due to convenience of location and price. The price is great...however, it is just not that nice of a hotel. They have remodeled the rooms to make them more up to date and modern...which they did. However, my room hadn't been used in a while and when I entered it took over an hour to get it warmed up […] to a comfortable temperature. Both times I have stayed there, the remote for the TV didn't work...which sounds minor...but come on, how hard is it to have a remote that works. The food at breakfast was tasteless. On the upside, there wasn't many people there...so it was like having a private hotel. Read more

Genuine Expedia guest review

There was construction in the near area. The hotel seemed to be going through renovations. Overall the room I stayed in was very clean and comfortable.

Genuine Expedia guest review

The staff was very friendly and the rooms were very comfortable. The rest of the hotel is in much need of repairs. The wallpaper is peeling off in the halls, the pool was dirty, and in the evening the whole place smell like backed-up sewage. The location was not the best either. It's a very industrial area and while there are some food options nearby, […] getting to a grocery store, Target, or any type of pharmacy is at least a fifteen minute drive. Read more

Genuine Hotels.com guest review

I think I saw a total of 6 other guests while I was at this hotel. Hotel wasn't on a main road. Toilet didn't seem to have pressure to flush. Wireless internet only worked for a couple minutes, then quit. Fitness room was out of order. I'm not sure how these guys make any money on this huge hotel.

Genuine Expedia guest review

This place was nice, even thou it was under remodel. It would have been better if we didn't have to go to 2nd floor from the 5th floor to get ice. the room was nice but dated, you could tell that they just put some new paint on the walls and new furniture in the room, the bathroom was was cheaply remodeled. but over all it was quiet and clean to I would […] likly stay there again Read more

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Facade falling off outside of building. Room door locks looked like someone had broken in. Loose and door was seperated from frame over 1". I could look through the closed door and see the hallway. AC not working.

Genuine Hotels.com guest review

i called this hotel in advance to make sure there was wifi, and ignored the slight hesitation in the front desk woman's voice when she said yes, there was. sure enough, when i got into my room, the wifi wasn't working. she told me it was working on her computer downstairs - it was just slow - but i'm not inclined to believe it. my computer never has […] a problem getting on if the wifi works. since i needed the computer for work, i lost an evening when i couldn't do anything. this was severely disappointing. if the hotel had been amazing on other fronts, i might not have been so upset, but it seemed like they booked me at all costs because they needed the money. the hotel seems a little bit in disrepair, and struggling to stay afloat. just an impression but that's what i walked away with. Read more

Genuine Expedia guest review

This is a nice hotel that could use some better maintenance upkeep. Little things like the shower rod sagging and the pool (very nice BTW) could be cleaner. I'd go back

Genuine Expedia guest review

The staff was friendly, courteous and helpful. However, the motel was very dated and appeared to be shabby and not clean. The maintenance of the rooms was poor at best. Some of the carpets were downright filthy. I would not recommend this motel.

Genuine Hotels.com guest review

The carpets were stained and wall paper was peeling in places. The rooms were 'clean' but the infrastructure was very poor. The desk in my room had missing screws and was unstable.

Genuine Hotels.com guest review

I stayed here 3 times in the last three months. Only in certain rooms will the wireless internet work well.

Genuine Hotels.com guest review

This hotel is spacious..and has all the amentities of a 5 star(indoor pool, bar, restaurant) but with a discount...the parking lot needs work, the complimentary breakfast was great, the hotel was clean, the beds were comfortable and the service was excellent..

Genuine Expedia guest review

At one time this hotel was very nice, and I understand that a new owner is in the process of renovating it. That being said, I feel that the rating should be lowered until the renovation process has made more progress. I stayed at a very low price, but if I had paid full price , I would have asked for a refund. I would recommend this hotel only to someone […] on a tight budget, after explaining to them the situation there. I am planning to be back in the city next year and would consider staying at this hotel IF the renovations are completed. Carpet cleaning and wall painting a section at a time would go a long way towards improvement, as would running it like the 3 to 3.5 star hotel it could be instead of like an apartment complex. None of what I have said is meant to reflect, at all, in a negative way towards the staff I encountered during my stay. They were very nice and accomodating. I am merely trying to say that the hotel is going through a change and the rating should reflect what they are not what they are hoping to become. Read more

Genuine Expedia guest review

This hotel is in a terrible location, and it is very run down. There was old, rusting furniture thrown about the hotel, it was dirty, and the walls were paper thin. Don't stay here even though the rate may be enticing!

Genuine Expedia guest review

This was the strangest hotel experience I have ever had. The hotel is in the middle of a massive renovation, and is completely torn apart. One of the towers to the hotel is entirely under renovation, but that didn't cause them to close it, so I actually went into the abandoned hotel tower looking for my room, which was really creepy (poorly lit, elevator […] in shambles, I though I was in a NYC crackhouse, waiting to be jumped). When I discovered the mistake, and went to the other tower, I found my room easily, but it was still in a state of not quite ready yet (holes in walls, missing mirrors in bathroom, a leak dripping onto the ceiling of the bathroom from above, and a toilet that made strange noises when flushed - like a long whining cry). When I went to the on-site restaurant - the hotel seemed so remote I didn't want to drive into town (which is where this was supposed to be in the first place - it is not - it is in a remote industrial district, far from anything of interest), they were only serving a very limited menu, slowly. I'll say that the room was otherwise renovated, and a very comfortable bed. And breakfast was good. I would think the hotel would seal off the sections under renovation so they could get focused and protect the customers from seeing all of the dirty work in process. I would never stay here again, even if they had the place intact, the location was terrible, not near anything I would care to see again. Read more

Genuine Hotels.com guest review

I have been staying at this hotel a lot over the years and see the new owner making a lot of changes for the better. You can't beat it for the price.

Genuine Expedia guest review

I found this hotel to be just great! From the Desk Clerks to the comfy beds. Check in was fast, it was close to where I needed to be downtown, The rooms were huge, and they have a lounge in the hotel with the most amazing nachos I have ever had. I have no complaints what so ever. I will be returning to this hotel again.

Genuine Hotels.com guest review

I stayed at this hotel for a business meeting and saw nothing wrong with it. I agree with the other review writer that its needs a little TLC but they were updating the elevators while I was there and the desk clerk told me the lobby was getting redo in the next week. The meeting space was nice and the lounge was inviting. Everyone at the desk was friendly. […] I say for the price give it a shot. Read more

Genuine Expedia guest review

I was unsure about staying in this hotel after reading the reviews but it is worth every penny!! I come to Kansas City on business a few times a month and I will definitely be staying at this hotel again. It is an older hotel but they are doing renovations on it. The rooms have already been renovated and the beds are very comfortable. I asked the girl […] at the desk for the kind of bed they had because I want one for my home. It is close to downtown without all the noise and traffic. The front desk staff was very friendly and helpful. They even printed out a map to the restaurant I wanted. The rooms are very big with a work station desk. I like the fact that they have a lounge to relax in after a long day. The only downside is you have to go down a long hallway to get to breakfast but the free omelet bar makes the walk worth it. Read more

Genuine Expedia guest review

This is a two star hotel. The hotel smells. The lobby is below par. The restaurant is closed. Breakfast is a fiasco - a young lady with limited English skills was passing out the omletes guests had ordered, borching the names of the fuests, leading to much confusion. (It did not help that the "cook" was cooking one omlete at a time, and each omlete […] took ten minutes.) Much better service at much lower prices at numerous 2 star hotel chains. DO NOT STAY HERE. Read more

Genuine Hotels.com guest review

DO NOT STAY HERE! This hotel is in the middle of nowhere, and appeared abandoned when we pulled in to the parking lot. Upon walking in the door the hotel smelled like a poorly kept old folks home. The air conditioning in the hotel is a joke, and when checking into our room we realized that the maid had not cleaned the room prior to our stay. The staff […] did switch our room for a suite. The rooms are sort of nice, but the rest of the hotel is crumbling down. There were maybe 20 guests other then ourselves, guess they didn't get the "Don't stay in this cruddy hotel" memo either. Read more

Genuine Expedia guest review

Great Clean Room, best in the area.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

We chose this hotel for a 2 day business trip based on several criteria. 1. Location (It was relatively close to where we needed to be) 2. It had to have internet 3) Breakfast and room facilities. OK so location is a personal choice, it's located in the middle of a warehouse district, very quiet at night , that was Ok for us since we were on business. […] About a 10 minute drive down town. It's also located on the edge of a river so it provides a nice back drop, or would have done if the grass had been cut and there had been a path or something down to the river. 2) Internet. This hotel claims to have wireless internet. My business partner arrived on Wednesday and I followed on Friday, we both left on Sunday. Throughout the whole time that we were there neither of us could get our computers or iphones or a blackberry to stay connected for more than a minute or so at a time if at all. In the end I gave up and drove into KC and sat in a Pinera bread for the internet access. We complained several times and as nice as the lady was on the front desk all we got back was a blank stare of helplessness. 3) Breakfast...ha ha, what a joke. If you like eating cereal out of a styrofoam bowl with a plastic spoon come on down! The only thing hot on the cart was scrambled egg and some grits. Some small danish and that was it. Safe to say I ate well at lunch time when I was out with clients away from the hotel. The rooms were a good size and the bed etc was comfortable. As we checked out we asked for the manager to give us a call as she wasn't in. A promise was made to call us the next day. Well it's now three days gone by and no call. I think that says everything you need to know. In fairness to the hotel it looks like the're going through a remodel of some kind and it was half full but even so, if you can avoid I would and probably will as I am in Kansas every month or so. Now looking for a new place to stay. Read more

Genuine Hotels.com guest review