Extra-person charges may apply and vary depending on hotel policy.
Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
**These amenities may be available only in some rooms or units. Some amenities may incur additional fees.
Guests are offered a complimentary hot/cold buffet breakfast each morning. A complimentary light meal reception is offered in the evening on Mondays, Tuesdays, Wednesdays, and Thursdays.
An outdoor pool and a spa tub are on site. Other recreational amenities include a fitness facility.
The recreational activities listed below are available either on site or nearby; fees may apply.
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Extra-person charges may apply and vary depending on hotel policy.
Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
This guest did not leave a comment.Genuine Hotels.com guest review
Response by Homewood Suites by Hilton Plano- Richardson Thanks for the 4-star review - please let us know what we can do to make your next stay a 5-star experience!
"Convenient for North Dallas"
Only slightly disappointment was the continental breakfast. It was hard to find a seat and having to wait a long time to get to a toaster, etc. Other than that, loved our stay.Genuine Hotels.com guest review
Response by Homewood Suites by Hilton Plano- Richardson Thank you for your comments, and I apologize for the delay you experienced at breakfast. I've forwarded your comments to my food and beverage team to look for opportunities to improve our service. I do appreciate you choosing our hotel, and I'm glad to hear you enjoyed your stay. We look forward to welcoming you back!
"A long way to your room...."
Overall, a great stay. We spent one night there on our way to visit relatives. The hotel is off a toll road and is surrounded by other large hotels. The size of the room (two queen beds and a fold out sofa) and the price was the main reason we chose this hotel. Free breakfast and free WiFi helped. The only down point was that we had to hike a LONG way […] to our room....down a long hallway toward the back of the hotel, then up an elevator, then down another LONG hallway to our room. Aside from this, a great value and would stay there again. Read moreGenuine Hotels.com guest review
Response by Homewood Suites by Hilton Plano- Richardson Thank you very much for the review, and we're glad you enjoyed your stay with us. If you have a room location preference for future stays, please feel free to let us know - we will always do our best to accommodate you.
This guest did not leave a comment.Genuine Hotels.com guest review
Response by Homewood Suites by Hilton Plano- Richardson Thanks for the 4-star rating - please let us know what we can do to make your next stay a 5-star experience!
"Exceptional Value! I'll be back! ;)"
We had to request clean towels, and call to have our room cleaned a few times, but they responded quickly and with a great attitude. Overall, this hotel is clean, the lobby is lovely and pleasant, the pool area is immaculate, the service by the food area is friendly and efficient, the front desk staff are very helpful, and the value is EXCEPTIONAL! […] This location is near extended family for me, and I will be back many more times. I highly recommend it. Read moreGenuine Expedia guest review
Response by Homewood Suites by Hilton Plano- Richardson Thanks very much for the great review, and we're very glad you enjoyed your stay with us! It's always nice to hear when our accommodations and service have made for an enjoyable guest experience - I will forward your remarks to my team. Thanks again and we look forward to welcoming you back!
"Great hotel"
We selected this hotel because it had a separate bedroom, so we could have our young children in the living room while we were in the bedroom and not disturb them. This option was much cheaper then getting two rooms at another similar quality hotel. However, the pictures online made the rooms look larger than they actually were. There is a full kitchen […] with a dinning room table, but it is very cramped. There is a fold-out sofa bed, but barely room for it. There is an office desk - again not enough room for it. There is a single bath in the bedroom. They offer a complimentary hot breakfast every morning, which was decent, but they could use a second waffle iron. The line to use it was usually too long to be worth it. The thing that struck me as very strange about this hotel was the location of the elevator. There is a single elevator that is on the opposite side of the hotel from the lobby and not near any exterior doors. All-in-all a pleasant stay. Read moreGenuine Expedia guest review
Response by Homewood Suites by Hilton Plano- Richardson Thank you for reviewing your stay with us, and I appreciate the feedback regarding the layout of your suite and the suggestion of a second waffle maker - these are items my team and I will look into to see if we can improve our overall service and guest experience. I'm glad you enjoyed your stay, and we look forward to welcoming you back.
"Ruined my stay"
Excellent hotel. Very new, upscale, comfortable, nice and classy. But, I stayed there with my wife and son on the night of Dec 23. We went down for the breakfast buffet on Christmas Eve morning at 9:30am only to find out that then that breakfast buffet closing at 9:30am, not a minute later. The employees there really didnt care that we were just getting […] there to eat and proceeded to quickly take away all of the food. This ruined our stay. We had to go eat breakfast at Denny's. Read moreGenuine Hotels.com guest review
Response by Homewood Suites by Hilton Plano- Richardson Thank you for posting your review, Brian, and while I'm glad you enjoyed our hotel, I apologize that our breakfast buffet had closed just as you made it downstairs. I have spoken to my team about ensuring we are clearly communicating breakfast and dinner hours to all of our guests. I understand that an alternative breakfast at Denny's was not your preference, and I apologize for this inconvenience. Should there be anything we can do to make future stays more enjoyable, please do not hesitate to ask.
"Would absolutely stay there again."
This was a lovely hotel. It was modern and very clean. The breakfast area overlooked the pool area which was also very nice. The surounding area at this location is not gorgeous, but we knew that when we booked it. It is in a VERY convenient location in Dallas to pretty much everything north of downtown. Richardson, Plano, the malls, resturants, all […] close by. Read moreGenuine Expedia guest review
Response by Homewood Suites by Hilton Plano- Richardson Thanks for the great review, Kyn, and we're glad you enjoyed your stay. We agree that it's nice to enjoy a view of the pool from the breakfast area; however, now is also a great time of year to enjoy our pool and spa! They're both great respites from the Texas summer heat! Thanks again, and we look forward to welcoming you back!
"Plano feb 2013"
Kan verkligen rekommendera detta hotell :)Genuine Hotels.com guest review
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com's position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews