Quality Inn & Suites Plano

Good for the money spent but the hotel is little bit old and my room was not that clean especially the bathroom as I could see some hair. Good average breakfast and I would stay again based on the rates of hotels around the area.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

I was not at all pleased, loud noises, horrible customer service. CHEAP place!!

Genuine Hotels.com guest review

I went to get breakfast very early in the morning and the attendant was sleeping on the job. I realize that breakfast is complimentary, but choices left much to be desired.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Close to what we wanted to see.

Genuine Hotels.com guest review

Dirty and stained towels, bed sheets and pillow covers. I have to ask to change these for 2 of the 3 days I stayed there.

Genuine Expedia guest review

Older hotel, our shower rod was hanging low, shower curtain lay in the tub. Towels are old and thin, but clean. Overall not a bad place, just average. It is in a quiet location, and there is an IHOP in easy walking distance to get breakfast. We did not care for the free breakfast.

Genuine Expedia guest review

It was basic but very clean, very comfortable, very quiet, and plenty of conveniences. We didn't get there until late, but we slept like babies. Bed was very comfy. We would definitely stay here again IF EVER in Plano again. We don't feel the same about Plano though. Way too much traffic for this older couple!!! The staff was superbly nice and acco […] modating. Read more

Genuine Expedia guest review

It was horrible. The staff harrassed me by phone and in person all night about noise from my room caused by kids. I told them and showed them I was alone but it didn't matter to them. Never stay here!

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Bed was too hard for me, female, and somewhat too hard for husband, therefore I awoke with back ache. The toilet paper and kleenex were both almost all gone, and we actually ran out of both for the few hours there. The towels left were quite limited too, and we would have prefered a larger soap that doesn't break into little pieces the first time it […] is used. Read more

Genuine Expedia guest review

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Genuine Hotels.com guest review

I liked the accomdations and will probably stay there again.

Genuine Hotels.com guest review

I stayed for 3 nights and had a great stay. Very safe and convenient neighborhood, super-clean room and the friendliest front-desk staff I've encountered. I highly recommend this Quality Inn and I do a lot of traveling, so that says a lot.

Genuine Hotels.com guest review

The room was clean but the name "quality" did not reflect the condition of the hotel. The hotel condition is ok but appears old. The cabinets were glued together with tape. The lamp shades were stained and need replacing. Even the toilet paper was the cheapest found. We were really uncomfortable staying at this hotel.

Genuine Expedia guest review

Good, a frig, microwave for a long stay. I will remember this!

Genuine Hotels.com guest review

The room was not well maintained. There was no hot water for the 3 days I was there and I made a complaint twice a day regarding the issue. My stay started in the week so it was possible for maintenance to fix. I was told several times it was fixed but the water temp. never improved.

Genuine Hotels.com guest review

Very good stay overall. The cleanliness was very good, the staff was friendly, and breakfast was also very good. The price was very reasonable which is why I picked this hotel in the first place. I definitely recommend this hotel and I would definitely stay there again if in the area.

Genuine Hotels.com guest review

Premises, region, general comfort is good - however the smell of old smoke (probably coming from old carpet) in what was supposedly a smoke free room prevents me from recommending this hotel.

Genuine Expedia guest review

The breakfast was terrible. Orange Juice was watered down, there were no choices of Brown bread, only the white bread. Coffee was watered down too. The breakfast timings for weekend were short, only till 9 AM., but it had convinient location

Genuine Hotels.com guest review

You get what you pay.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Enjoyed my recent stay. Hotel was clean, staff were polite. Would recommend for short stay.

Genuine Hotels.com guest review

Drawback was that tub, sink & toilet were all in one room. If someone was taking a shower, the other person could not brush teeth, comb hair, etc. No mirror in eating/sleeping area. Poor lighting near chair & ottoman, as well as, no bedside lamp. Kitchen table and desk had ample lighting but I like to read in a comfortable spot. As for breakfast, orange […] juice tasted watered down and coffee was luke warm. Facility was clean. Would probably stay again. Read more

Genuine Expedia guest review

Needs repair, need new beds. Worked for us on vacation but don't recommend.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Carpet was dirty, rooms open to the outside and the sidewalks were not swept and covered with leaves and dirt, property needs painting and general maintenance.

Genuine Hotels.com guest review

I stay at this hotel 4 to 5 days each month. The only downside to staying at the hotel is the internet connection in the rooms are POOR. You have to go to the breakfast are to get the BEST connection.

Genuine Hotels.com guest review

Beds very uncomfortable, but I like a soft mattress. It was inexpensive and that's what I was looking for, but would pay the extra next time for a more comfortable nights sleep.

Genuine Hotels.com guest review

For the price, the hotel was fine. The room and the bathroom were very clean and the bed was comfortable. The neighborhood is safe. The internet was pretty slow, in fact, incredibly slow, and the TV's were outdated (big CRT style, not flat screen). They did serve a simple continental breakfast, nothing to write home about. All of the rooms open to the […] outside, no interior corridors. But, for the price it is definitely better than Motel 6. Read more

Genuine Hotels.com guest review

The place was not clean random hair in the bathroom. This was the second room we were in because the first one we went into had no a/c. They were both substandard. the second room had no working phone. I left my phone charger there and of course no one could find it as soon as I checked out. It was a waste of money.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

My wife and I stayed four nights. Room was clean, everything worked, the people were courteous. The location was safe and close to restaurants and locations that we needed to visit. I recommend this hotel... good value for money.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

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Genuine Hotels.com guest review

When I got to the hotel I was charged an extra fee because I wanted to check in early and the front desk personnel could not explain to me why this was the case. The room was small and outdated for the price I paid and there were no amenities. Compared to the surrounding hotels this hotel should not have been in the same vicinity.

Genuine Hotels.com guest review

all I can say is great will rebook again.

Genuine Hotels.com guest review

This is a nice and clean hotel for cheap! We stayed another night at the same price because we liked it so much. This place had plenty of parking and was easy to get back to without much familiarity with Plano. I would certainly reccomend this! There is a Whole Foods market near by and a full-sized fridge so that we could keep things on hand for  […] breakfast. Read more

Genuine Hotels.com guest review

check in was smooth and breakfast was great. the room was fine.

Genuine Expedia guest review

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Genuine Hotels.com guest review

The free internet and television cable in the section of the hotel we were in did not work. The hotel is convenient to the hospital in that area and the businesses and shops on Preston Road.

Genuine Hotels.com guest review

Stayed here because it was cheap, but the cleaning crew did not replace fresh towels when they cleaned the room. Took the dirty ones but never put new ones in. Also took a while for them to bring new ones when calling the front office. The breakfast was subpar, but can't complain too much since it was cheap compared to others in the area.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

No hot water for 3 straight nights. So, 3 nights of cold showers. When we brought that up to management, they said, it's cold outside and there is nothing they could do about it. Really, most days the average temperature was over 70 degrees. Don't waste your money.

Genuine Expedia guest review

Several days at this location the hot water was off completely all day. This was an inconvenience because we had to drive miles to go shower some place else. This should never happen when you are paying to lodge. If I am paying for quality, that is what I expect, quality service.

Genuine Hotels.com guest review

Just O.K

Genuine Hotels.com guest review

Rooms where clean. Very few channels on the local cable, but since I was not there to watch TV, not a major issue. Room had fridge and microwave.

Genuine Hotels.com guest review

I really liked this hotel but there are couple of points worth mentioning. There is no access control to the building. Anybody can just walk to the room as all the room as exterior. As such everything else is very nice. Expedia incorrectly shows this hotel as having a full kitchen but there is a kitchenette only that has a Microwave and a Refrigerator. […] The maintenance people are great. Even if I left some valubles in the room by mistake I saw that they were not touched. Very well maitained hotel overall. Convenient location. Read more

Genuine Expedia guest review

The hotel was very comfortable and clean and the staff were very friendly and helpful. The hotel was very quiet and we were not disturbed in any way. It was a delightful experience.

Genuine Expedia guest review