Crestwood Suites

Good service. Clean room. good price!! You pay for what you get.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

It took over an hour to check in. The bed was not comfortable. There were a lot of unsavory looking people lurking and walking their Pit Bulls around the Hotel.

Genuine Hotels.com guest review

I had some reservations about staying here after reading so many scathing reviews, but found the room, service and location to be just fine. It wasn't a five-star hotel but then we didn't have to pay a five-star price, either. It was less than half the rates of any other hotel in the area, and basically all we needed was a place to sleep for the weekend. […] I think those other one-star reviews might be one person with a vendetta. The room we had was just fine, with no problems. It was clean and the staff was accomodating. It was close to our event and easy to get to. Read more

Genuine Hotels.com guest review

perfectly adequate. clean. spacious. Convenient to the arena. Not a resort hotel, but for a comfortable bed, full size fridge, cable tv and a good nights sleep, cant beat the price.. Like all seasoned travelers, brought my own pillow and coffee pot. Some odors in hall, but every room equipped with cooking ability. Brought the Febreeze and spritzed our […] room. We stayed four days and no problems. Cant figure out what all the bad reviews are about. If you want a resort hotel, book one. If you need a reasonable place to sleep, this is it. Staff was pleasant. Would stay there again. Location kind of industrial, so scope out restaurants and grocery stores ahead of time. But a five minute drive puts you right in Universal. Read more

Genuine Hotels.com guest review

Bad check in No room service unless stay more than 1 week

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Terrible, scary, and the worst experience in my life!!!!

Genuine Hotels.com guest review

The 3 floor was filled with smoke. The room was dingy, moist and just plain nasty. We didn't even stay the whole night(I couldn't get in the bed). They need to condemn this place. YUCK!!!!!!!!!!!!!!!!!!!!!!!!!!!

Genuine Hotels.com guest review

This was nice hotel.

Genuine Hotels.com guest review

The only issue we had was the front desk not being open 24hrs. Overall nice, clean, and quite hotel.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

It was terrible I did not realize it was an extended stay would not have stay there. The furniture in the room was filthy. The bed the mattress was terrible. I wish you had the rating of 0 (zero) I would givw it a zero. I would never stay or refer anyone there it is sure not worth what I paid a night. They need to send me my money back that is how disappointed […] I was. Read more

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

the room smelled bad, the recliner was damaged, the bed was wore out with springs almost pushing thru the mattress. the main floor carpet should be replaced.

Genuine Hotels.com guest review

This hotel is not fit for business or tourist travelers. The hotel is run down and reeks of smoke. The locks on my room door were broken and I was unable to get my room changed or it repaired. I was supposed to stay for 2 nights but left first thing the next morning. The curtains were falling down, the drawers were falling out, the chairs were so stained […] I was afraid to sit down in them without a towel. I feared for my health and well being and would not recommend this hotel to anyone. If I could have given a rating lower than a '1' I would have. Read more

Genuine Hotels.com guest review

Clean once a week is not good enough for busy Orlando vacation families: room services (cleaning, changing towels, etc.) every other day will do.

Genuine Expedia guest review

tiny roaches crawling over my clothes in the bathroom. hallways smelled like stale smoke and walked over an open condom wrapper in the corridor. This is NOT the Hilton.

Genuine Hotels.com guest review

Our booking was for two non smoking rooms. We were given smoking rooms. We did not complete the two days and stayed overnight. We also observed the Carpet to be soiled.

Genuine Expedia guest review

not so bad .... room size is very good room is not clean

Genuine Expedia guest review

Based on the hotel picture and description, we were sadly disappointed upon arrival. Dimmed lighting throughout the lobby, hallways and our room, filthy bathroom, water damaged ceiling and floors, and we saw bugs run across the floor twice. Didn't bother asking for another room because they were sold out. How? Had to be other first timers like us. Don't […] make the mistake... Read more

Genuine Hotels.com guest review

The hotel is good, but many anoyed noise in night.

Genuine Hotels.com guest review

The only reason we stayed at this hotel was because it was a spontaneous trip to Orlando and all of the hotels we usually go to were booked. I called twice to ask for information and none of my questions could be answered. They couldn't even tell me how long the drive to Universal Studios or Disney World was and couldn't be bothered to find out for […] me. The staff was no help whatsoever. Even when we got there and asked for the number for a cab company, the girl at the lobby gave us two different wrong numbers. Really? You work in a hotel with tourists, know your info! When we arrived into the room, the floor was sticky under my flip-flops and dirty, the plates and glasses in the kitchen area had a greasy film, and the towels looked and felt dirty, old and worn out. The whole floor we were in smelled of cigarette smoke even though we were supposed to be in a non-smoking room. The place claims to provide wireless internet but during the three days and two nights I was there, I wasn't able to use the internet once. And of course the person at the front desk could care less and the person from technical support called back around 3am. The drive to the parks were relatively short which was the only bonus of this hotel. But if you can avoid the Crestwood Suites, by all means DO IT! Read more

Genuine Hotels.com guest review

HOTEL IS VERY CLEAN AND VERY CLOSE TO EVERTHING GREAT FOT A STAY OF 2 OR MORE NIGHTS. WILL STAY THERE EVERTIME WHEN IN ORLANDO!!!!!

Genuine Hotels.com guest review

the location is great . the staff very nice. the only thing is the pillow are not very comfortable thank you

Genuine Hotels.com guest review

This hotel is absolutely filthy. It wreaks of smoke. There is a natural gas pumping station next ot the parking lot which emits a sulfur odor, not to mention the noise. Don't stay here. Thank you to hotels.com for getting me out of there! If only the rating more accurate I would have known not to stay there.

Genuine Hotels.com guest review

Actually not on the main street but only about 4 mi away. Had a kitchenette, Living area with sofa bed and bedroom. Very basic but we enjoyed our stay.

Genuine Expedia guest review

this hotel was terrible...though it was our last resort since we had an emergency stay in the area, we had no choice. but if you have a choice, please do not stay here. the bed sheets were stained with god knows what. we actually slept sitting up on the couch with towels as blankets we were so afraid to use the bed there were roaches all over the bathroom […] sink and tub. we didnt even take a shower there. the soaps they left were already opened & used...the coffee pot had burned coffee in it...The carpet was musty and smelled of mold. when we complained to the front counter, the girl said "im sorry, we are booked so we cannot change your room, we will get it cleaned when you check out & call terminix" Not even offered to clean our room or change our sheets. it was highly disappointing and disgusting. the staff was very rude, short of temper and just lazy. Overall cleanliness was the biggest issue, i could deal with the rudeness, i understand the job can be stressful , but having to lay my head down on dirty sheets is just unacceptable. Read more

Genuine Hotels.com guest review

The price we paid for the room very expensive fit that one night. I was expecting the hotel to be really nice but to my surprise it wasnt. The bathtub looked like is was going to cave in. The aie condition looked like it was separating from the wall. I tried to put my daughters ice cream in the freezer but it wasn't even cold. I dont believe it was […] working. Needless to say i was very disappointed and will never stay there again. Read more

Genuine Expedia guest review

When we arrived the front desk was closed..... and suddenly the person in charge of the front dest woke up...Yes..he was sleeping and took care of us sleepy. Hotel has very bad odor, Carpets were not clean at all. This hotel has potential but if I was the owner I'll change all Carpets and replace ALL personal...not trained at all, bad habits. ...bad […] experience :-( I'll never go back....hope I can get my money back. Read more

Genuine Hotels.com guest review

i stayed their for two consecutive nights it was a good impression and a very nice and friendly place to sleep . i would defintiely recommend this hotel for many people to stay their especially if you are trying to or on a getaway with a budget . the two nights that i stood their i had purchased breakfast for my husband and myself.it had a regular size […] refrigerator their i put drinks and eggs into along with bread and margarine for the morning we saved alot of money on breakfast alone.. coffee pot in our room and two stove burners too cook our breakfast . i would definitely recommend and return to this apt hotel timeshare that is what this reminds me of a timeshare in waiting at a price that was unbeleivable,.. what a steal.. csutomer service was one of the best featujres along with a comfy room which made our stay enjoyable and nor forgetable stay at crestwood . Read more

Genuine Hotels.com guest review

Do not book this hotel. Dirty sheets, blankets, chairs, couch. I am usually somewhat flexible but when it comes to DNA on the bed, I draw the preverbial line.

Genuine Hotels.com guest review

Requested non-smoking and was given a smoking room and told it could not be changed. The smell was horrendous.

Genuine Hotels.com guest review

don't stay here, terrible...

Genuine Hotels.com guest review

The smell of mold and cigarette over the entire building was overwelming. Within 50 yards of the front door there was a gas company substation constantly venting natural gas. First time we ever left a reservation after the first night (did not leave immediately since we got there close to midnight, we were out by 8:00am following morning). Furniture […] in the room was falling appart, the dirt in the carpet was indescribable. The staff was friendly enough, but there is only so much their attitude can overcome with the status of the inside conditions. For what it's worth the outside seems to have a new coat of paint and was relatively clean. Read more

Genuine Expedia guest review

no staff after 9pm no extra pillows /towels staff is careless staff is busy with his lover behind the closed door

Genuine Expedia guest review

SMELLY! Air conditioner hardly worked---on and off in spite of setting it low to try to make it cool the hot smelly room. Carpet dirty. Bed aweful. Not staying again.

Genuine Expedia guest review

This was the worst hotel I have ever stayed in. Roaches every where. Not clean at all

Genuine Hotels.com guest review

This hotel is in a very bad shape. Very old. Smells very bad. Only good thing about it was price. That's all. I won't be surprised if they have bed bugs. I am serious.

Genuine Expedia guest review

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Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Clean, no frills, inexpensive... Exactly what I was shopping for.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

I been meaning to wright about my recent stay only to complain that it was a horrible stay. I got pet furr on my shirt that was in the bed. I complained and asked for a new room. Once we got to the new room it looked as though Simone recently tried to break into the room. The lock lactch was broken, non of the lights work, in the bedroom and the switches […] where broken. Ibhave pictures and proof. Read more

Genuine Hotels.com guest review

Actually we didn't chose this hotel again. In a whole week we didn't receive new towels nor soup or shampoo. They don't have complimentary conditioner

Genuine Expedia guest review

Staff at front was rude, elevator was broken so we had to use stairs. The room was large and pretty nice. Location is close to Disney and reesturants

Genuine Expedia guest review

Let's start with the bad: 1) No ac anywhere in the 1st floor hallway/lobby. It was super hot and musty, and smelled of cigarettes and meat. 2) My room had ants all over. I woke up twice with bites...I hope to god it was not bug bites and just the ants in the room. Also saw two medium sized roaches chilling in the bathroom. 3) SUPER thin walls: could […] hear everything said/done in both adjoining bedrooms. 4) Entrance to the hotel is super hidden The 4th night I kept missing it and turning into the wrong property. 5) My keycards kept demagnetizing the entire trip. I had to get them redone, and even got new ones a few times. 6) Wifi was spotty at best, connection wise, and when it was connected was unusably slow. Now onto the good...well, there's not really much good. I won't say the property is a loss, it you need a cheap stay it will suffice. So long as you don't need wifi connection and don't mind some bugs. Read more

Genuine Hotels.com guest review

Elevator did not work, and since our room was on the second floor, we needed to use the stairs. After an 8 hour drive and 6 hours at Islands of Adventure, the last thing I wanted to do was use the stairs!!! Other than that, the room was comfortable!!!

Genuine Expedia guest review

hey quiet retreat for travelers, this hotel was well kept. The facilities were neat and out.

Genuine Expedia guest review