Book online or call 800-246-8357 This call is free. 24 hours a day; 7 days a week.
Book online or call
Family and pet friendly resort near theme parks
Westgate Lakes Resort & Spa is a family and pet friendly 130-acre lakefront resort conveniently located within 2 miles of Universal Studios and SeaWorld Adventure Park, only 4 miles to Walt Disney World® Resort including the Downtown Disney® and Marketplace area, and just 1 mile to world-famous International Drive and Orange County Convention Center. Complimentary scheduled transportation to Walt Disney World®, Universal Orlando and Prime Outlets Orlando.
7 pools, spa, restaurants, bars & more
Large array of amenities include seven outdoor pools and spa tubs, children's wading pools, poolside bars, a marina with small electric boats and kayaks, full service health spa & fitness center, activities program for all ages, Activities Center, game room, miniature golf, playgrounds, bike rentals, tennis, basketball, volleyball, shuffleboard, horseshoes, restaurant with full bar, pizza delivery, gourmet deli & coffee shop, and a convenient marketplace with groceries, beer, wine and souvenirs.
Furnished villas with Kitchens
Accommodations range from Studios to spacious Three-Bedroom villas that sleep up to 12 guests. All of our non-smoking villas include climate controlled air conditioning and heating, sleeper sofa, in-room safe, alarm clock radio, iron & ironing board, phone with voice mail, color television with satellite service, DVD player and Wi-Fi (fees may apply). Most amenities include kitchens or kitchenettes, separate living & dining areas, balconies, washer/dryer, jetted tubs & full baths.
Extra-person charges may apply and vary depending on hotel policy.
Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
**These amenities may be available only in some rooms or units. Some amenities may incur additional fees.
Westgate Smokehouse Grill - Enjoy a relaxed, moderately priced, casual dining experience at the award-winning Westgate Smokehouse Grill, “home of Orlando’s best BBQ,” which rivals the best barbecue and steak restaurants in Florida. Restaurant offers scenic lake, pool and fountain views, a full-service bar, and game room. The 7,000-square-foot restaurant features “contemporary rustic” décor and includes 42-inch plasma screen televisions positioned throughout to display continuous sporting events. Westgate Smokehouse Grill is famous for its St. Louis-style ribs, which are rubbed with spices and smoked low and slow over hickory for four hours. The menu also boasts “cowboy size” servings of hand-cut grilled steaks, chicken, chops, fresh fish, flame-grilled burgers and numerous BBQ items, slow smoked for 16 hours. Barbecue sauces include a Jack Daniels sauce, Carolina Sauce and Smokehouse Hot Sauce. Diners can select from appetizers, salads, sandwiches and dinner entrees served in heaping portions of good old down-home comfort foods and tasty homemade desserts. Open daily for breakfast and dinner. A convenient take-out and resort delivery service that features all of the menu items is available. Children’s menu available. All major credit cards are accepted.
Pizza Hut Express - Fresh, hot and delicious Pizza Hut Express pizza, which is available for pick-up or delivery the guest villas or even poolside! Pizza Hut Express also features family-style Tuscani pastas, sides and beverages.
Sid’s Deli - features subs, grilled sandwiches, salads, snacks, a bakery and an espresso bar. Reminiscent of a classic European café, Sid’s Deli is the perfect spot for a quick bite to eat on the go. It is located in the lobby of the Pavilion Building. Open daily from 7am - 5pm.
The Marketplace - offers guests the onsite convenience of purchasing groceries, beer, wine, gifts and sundries. Marketplace hours are 7 AM to 10 PM on weekdays and 7 AM to 11 PM on weekends.
The resort includes full service health spa and fitness center, 2 tennis courts, 2 sand volleyball courts, jogging/walking paths, a basketball court, miniature golf, marina with kayaks and electric powered boats, 7 outdoor pools and spa tubs, playgrounds, and daily activities and Activities Center for all ages. Rentals include electric powered boats, canoes, and kayaks for the lake and adult's, children's, and surrey bicycles. Water aerobics classes are held daily in one of the pools. Other recreational activities listed below are available near the resort; fees may apply.
Unless otherwise indicated, the charges below are not included in the overall room price. If not included in the overall room price, they will be charged by the property at check-in or check-out. Charges can vary, for example, based on length of stay or the room you book. This property told us they will charge you for the following:
We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
A cash deposit of $200.00 or a credit card deposit of $50.00 is required at check-in. Any funds not used will be refunded upon check-out.
Extra-person charges may apply and vary depending on hotel policy.
Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
This guest did not leave a comment.Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
My stay was very relaxing and it was a very nice roomGenuine Hotels.com guest review
Response by Westgate Lakes Resort & Spa Universal Studios Area We appreciate you choosing to vacation with us at Westgate Lakes Resort & Spa. It's nice to hear that your stay was very relaxing and you found the room to be very nice. Please join us again so we can exceed your expectations!
"We had a blast"
I stay with 9 of my friends in a 3 bedroom villa.....we had a blast, we got our key at 3 pm and no one bothered us. Room was nice, clean, and beautiful....would stay againGenuine Hotels.com guest review
Response by Westgate Lakes Resort & Spa Universal Studios Area We appreciate you taking the time to share your visit with us. The 3 bedroom villa is really luxurious, with room for up to 12, two balconies, full kitchen, jacuzzi and more. It's fantastic that you had a blast. The next time you're looking to have a great vacation, we would like to be able to serve you and exceed your expectations!
very comfortable and clean. Convenient to our other destinationsWe certainly can recoment this placeGenuine Hotels.com guest review
"Best vacation"
All the staff were very helpful on helping make this vacation so enjoyableGenuine Hotels.com guest review
Response by Westgate Lakes Resort & Spa Universal Studios Area Thank you very much for your great statement about your stay. Our team takes great pride in providing the type of service you would expect at a resort such as Westgate Lakes Resort & Spa. We were pleased you were satisfied and hope to see you again in the future!
This guest did not leave a comment.Genuine Hotels.com guest review
"Service and rooms great but parking was another"
The service and rooms were awesome however the set up for parking was horrible instead of getting to park near hotel room I had to park quite always in farther parking lot. But the service and friendly employees was what made up for our stay. Everyone said hello and smiled.Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"good hotel, bad parking."
Couldnt park in front of building i was staying at, spent 30 minutes looking for parking.Genuine Hotels.com guest review
Response by Westgate Lakes Resort & Spa Universal Studios Area We appreciate your feedback on your visit to the resort. We are currently working to expand our parking options around the resort. We apologize that you were inconvenienced. Thank you for choosing Westgate Lakes Resort and Spa we hope to see you back in the future.
This guest did not leave a comment.Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
This place was just ok. This is a place for family vacations with kids, not a place if you are by yourself or with a companion!Genuine Hotels.com guest review
Response by Westgate Lakes Resort & Spa Universal Studios Area We appreciate your feedback on your visit to Westgate Lakes Resort & Spa. We are the perfect location for families regardless of the purpose of your visit. We offer something for everyone with all our activities, pools and spa. Thank you for selecting Westgate Lakes Resort & Spa and we hope you will consider us again the next time you visit Orlando.
"No AC in Room!"
This is my 3rd time staying at this hotel.Location is great, check in was great and very helpful. Once we got to out room the air was on 79degress. We only had time to put our bags up and be on our way to our plans for the evenings so we turned down the AC hoping it would be cool when we arrived back. We got back to the room at 12:30pm, the room was […] still on 79 degrees, it did not go down, it was too late to call room service and change rooms so it was not a good nights sleep! Read moreGenuine Hotels.com guest review
Response by Westgate Lakes Resort & Spa Universal Studios Area Thank you for advising us about your recent visit to Westgate Lakes Resort & Spa. We were very happy to read you have stayed with us several times in the past. Allow us to apologize for the issues you experienced with your air conditioning in your villa. On behalf of the entire team, thank you for visiting Westgate Lakes. We look forward to having you return so we can exceed your expectations in the future.
This guest did not leave a comment.Genuine Hotels.com guest review
"Never again"
Stayed one evening after spending all day at SeaWorld. We were hoping to relax, unwind, sit by the pool, maybe the hot tub, etc. Instead found the check-in process to be too long, added a $10 resort charge I wasn't expecting, they they try to give you a sales pitch to buy their time share. Finally made it to the room. The room was nice but definitely […] needs to be updated. Went to the pool at 9:30PM at night and it was anything but relaxing. Over 100 unsupervised kids and teens running wild in the pool and the hot tub. Left after 10 minutes, got tired of getting splashed and annoyed by the brats. Add insult to injury, the check out time was 10AM and could only extended to 12 Noon if we attended the 8AM breakfast sales pitch for a time share. Never again!!! Read moreGenuine Hotels.com guest review
Response by Westgate Lakes Resort & Spa Universal Studios Area Thank you for your feedback on your recent stay. Our guest comments are very important to us as we continue to strive to improve. Summer in Orlando is busy and if you did not experience a relaxing time at one of our pools we apologize. We do offer seven different pools for our guests in the event one is busier than others. If we did not meet your expectations please accept our apologies. We thank you for staying at our resort.
"Good place, great people"
It is a nice place, clean, simple, with many amenities and good free Internet through Wi-Fi in the rooms. To eat, one good restaurant, one deli and one pizza place with delivery. The surroundings are beautiful, with a small lake with boats.To enjoy everything around you need a car: the parks and city are not at a comfortable walking distance. The people […] who attend you are mostly kind and try to make your stay comfortable; some mishaps in the service but within the normal in such a big place. Read moreGenuine Hotels.com guest review
The pool should stay open at least till 1-2 not till 11 that's not right!Genuine Hotels.com guest review
"Westgate Lakes Resort and Spa Universal Area"
The Westgate Lakes Resort and Spa was amazing! From the time we arrived until check out the staff was friendly and accommodating. The property was gorgeous and they have many activities geared towards everyone. The rooms are spacious, well kept, and have nice views. Our room had a whirlpool tub with a separate spacious shower. This is a place where […] I would keep returning!!!! Read moreGenuine Hotels.com guest review
"westgate turkey lake"
We had an emergency and needed a hotel room at 11:00 at night and westgate's employees were extremely helpfulGenuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
This was the best hotel i have ever stayed in. The service was outstanding and customer service was wonderful. Your staff was very helpful in every way. I strongly recommend your hotel to everyone i know. Thank you for everything. I must visit again.Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
Excellent place to stay. Checkin a little long because not traditional hotel.Genuine Hotels.com guest review
"Nice property"
This is a very nice property and the unts are in very good condition. You can find just about everything onsite or pretty close by. My only gripes would be that the TV was an old model and did not have the best picture quality. My remote batterys were weak and would work sporadicly. I didn't bother to complain as I was concentrated on relaxing and really […] enjoyed my stay there. Read moreGenuine Hotels.com guest review
"Great, convineant, and fun!"
Stayed with a three friends for Halloween horror nights and found it so Convenient. Restaurants where five minutes away and So was te park. Great room and service was fantastic. Two thumbs up for me!Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"Room with a View"
Westgate Lakes is the perfect place to stay in Orlando. The staff is extremely friendly and courteous ensuring you receive the best room available. Westgate Lakes comfort, location, and value is tops. I may not have been in the room that much due to attending Debate, CPAC, and Presidency 5 Convention, but, when I was in the room I felt like a King. […] The lake view was a great site to wake up to in the morning and the Jacuzzi tub was just what the doctor ordered after a day filled with activities. The gated entrance and visible security onsite gave you the sense that you were safe and sound while on the property. The safe in the room was extra convenient for storing valuable and giving you that extra piece of mind. The bed was fantastic. I just wish I used it more. It was very comfortable allowing me to easily drift off to sleep. It was the little things like having the bed made when I returned back to my room at the end of the day or not having to ask for more towels or incidentals. The room was huge and comfortable. The resort was close to all of the attractions including Orange County Convention Center. Another perk was the Super Wal-Mart less than two minutes away right down the street with a McDonalds located inside with late night hours. I did not use the Marketplace however if you wanted to order some groceries from the onsite Marketplace you could and they would be delivered to your room. WIFI was superb as I had no lag in connection on Skype broadcasts or streaming video. Overall this resort will be at the top of my list for all future visits to Orlando. Thank you Westgate Lakes Resort and Spa. Read moreGenuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
This resort was very fun and many things to do and see on the property. Great for families. We found that some of the pools were more crowded than the others. Our favorite was the "dolphin pool" which had a dolphin statues there. The view by the restaurant pool and lake was the best sunset biew We enjoyed the kid's activities there and paddle boats […] were awesome! There was pirate golf but we just didn't get to that. The staff was very accomodating. The food in the restaurant there was great at breakfast and dinner. But be prepared to be fully dressed at the restaurant as they won't allow bathing suit attire in there as we'd thought (even w/cover ups). One problem we had was the pull out bed in the studio we selected to stay in. The mattress was horrible-all coils so needed replacing. It was too late to call them about it so had to sleep on it w/my son. So check out the hideabed mattress 1st in the studios before sleeping on those. Overall we had a very wonderful stay and would stay again- except for the bed choice we would do something different on that. Read moreGenuine Hotels.com guest review
"The Westgate Lake and Resort"
This hotel is going down hill fast. there is dust all over. when they come to clean, they only make the bed, and put in clean towels. we had a wake up call for 6:30 a.m. and we never received it. Of course, they say we did not call. the maintenance staff are very efficient and friendly. but we have seen a big difference since we were there a year ago, […] i do not think we will be going back. Read moreGenuine Hotels.com guest review
"Westgate Lake Resort"
The Resort was nice, I believe the maid or somebody was hanging out in my room before I checked in cause they left Chips on floor and a ham packet. Other than that it was a nice stay. Very convient location. I took some nice walks every morning and evening.Genuine Hotels.com guest review
GREAT STAY OVERALL. BE READY TO STAND IN SOME LINES AT CHECK IN AND CHECK OUT.Genuine Hotels.com guest review
"Why not"
I'll admit that this hotel did not WOW me, but it had everything i needed. The bed is good, but they could use better comforters. Great shower, hot tub, king sized bed, pool, small kitchen,tv, even a sofa bed. there are shuttles to local locations (airport, outlet mall, etc). its near Disney and Universal and not too far from other theme parks. i did […] not get the chance to take advantage of the spa or other activities available on site so maybe that's what was missing. overall, great place. Read moreGenuine Hotels.com guest review
"False advertisement"
I've stayed at other Westgate resorts and hotels and was satisfied everytime. But this room gave Westgate a bad name and I would not recommend this room to my worse enemy! For one thing, someone took a dump in the bathroom prior to my arrival and maintenance was not concerned about cleaning it up. The hand towels were properly folded in the bottom […] of the cabinet but were soaking wet! The bathroom sink was clogged up and the vent in the bathroom had an unpleasant smell. My room was located close to another in which case anything could be heard at any time by anyone. The other party was very quiet and courteous so no complaints there. Check out is at 10 am so housekeeping came up to clean the room next door as the guests checked out. But hello..... I was still in the other room! There has to be at least 3 - 4 housekeepers talking loud, slamming doors, laughing and carrying on as early as 9:30 in the morning on a Saturday! I'm sorry but when on vacation, not everyone wants an alarm! After 5 minutes of racket, I opened my door and asked them for a little courtesy. The noise did quiet down for a few just to have them go crazy again. Later on that day, I wanted to do some homework on my laptop just to find out there was a fee to go online in addition to the price of the room that was already pretty costly. It would not have bothered me so much had I not experienced the housekeeping and bathroom issues. Well, I have learned my lesson. Regardless the name of the resort / hotel, never underestimate what you may really end up with. Read moreGenuine Hotels.com guest review
"Westgate lakes like home"
Hotels.com provided me with a wonderful place to stay. It felt just like I was at home. We did not want to leave. I recommend this to any and everyone.Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"Awesome"
Everything about the hotel was awesome. i loved it so much. it was near EVERYTHING. 10 minutes from downtown disney and its surrounding restaurants.Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"Westgate Lakes Resort, Lake Buena Vista, FL"
We love this location - close to Disney and Universal. It is getting a little older and needs some sprucing up. The staff is very attentive and helpful. It is gated so it feels safe.Genuine Hotels.com guest review
The room was beautiful. It was and had everything it said it would have. Here are the problems: 1. The hotel housekeeping staff was quite intrusive. They came to make up the room before 9am. This is way too early. Two quick quiet taps on the door and they open it themselves before u have even a chance to hear it and get over to the door. 2. The on-site […] restuarant that they use for room service took over an hour to arrive and half of our order was left out. We were told after trying for 17mins on the phone to contact them , by the front desk that the restaurant was too busy to answer calls and that they could send a shuttle over to take me to the restaurant to get the food. I went on my own and the food was there in the kitchen and given to me with no appologies. 3. The deli in the main lobby took 32 mins to make 2 sandwiches. 4. The breakfast buffet was awful. The food was not hot and there was no variety. Read moreGenuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"westgate lakes resort and spa universal studio's"
Ive stayed here a couple times now and I just love it. The studio is great when you are traveling with a 3 year old because the jacuzzi tub is less than 6 feet from the bed--- that's AWESOME! The room is large enough so that she wasn't underfoot and she played on the lanai. The only problem I had was the bed... My back was killing me after the first […] night. The corners at the foot of the bed stick out a little far so you have to be careful. The 3 year old didn't want to go to disneyworld, that's how much she liked it. Read moreGenuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"No customer service, No Shuttle"
I guess you don't realize how much you need customer service until you don't have any. First, our room ac did not work, called maintenance and they never showed up. I finally got thru 30 minutes of hold time to get them to switch my room, then it was ok. There are shuttle stops all thru the resort and lots of shuttles, but none of them will stop, they […] always say they have somewhere else they have to be. Then we had to call their PAID shuttle service, ceasars shuttle, because they did not offer a free shuttle to Halloween horror nights( only the biggest attraction in orlando in October) After we paid $30 bucks for a shuttle to take us about 3 miles, it showed up 30 minutes later than our scheduled time, we clearly asked the driver twice if he would be able to pick us up after the event was over to which he said no problem. As expected based on the customer service I have received up to now, no one from Caesars shuttle service would answer their phone to pick us up and we were stranded at universal studios and had to pay a taxi to get back to our room. whatever you do, DO NOT USE CAESARS SHUTTLE SERVICE Read moreGenuine Hotels.com guest review
the service was excellentGenuine Hotels.com guest review
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com's position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews
