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All hotels in Orlando, Florida, United States
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1 room,  2 adults 
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Room 1:

The Ritz-Carlton Orlando, Grande Lakes

28.410212, -81.43092
5 stars
4012 Central Florida Parkway, Orlando, FL, 32837 United States ‎1-866-539-0036‎ | Welcome Rewards™

For every 10 nights, get 1 free!

Lowest price $329
available on 05/23/13
Price Match Guarantee
4.8 106 5

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    Image of The Ritz-Carlton Orlando, Grande Lakes, Orlando
    4.8 out of 5 Outstanding (106 reviews)
    (Neighborhood average 3.9)
    Hotels.com Guest Rating
    TripAdvisor Traveller Rating
    Very convenient to many attractions. The service in this hotel is the best I have experienced. The price is well worth the quality of service. Reviewed by a Hotels.com guest on Jan 26, 2013

    Overview

    Location.
    The stately Ritz-Carlton Orlando (Fla.) rests on a 500-acre oasis embedded with lush tropical gardens and Shingle Creek, the headwaters to the Florida Everglades. The resort is two miles from SeaWorld, within four miles of the Orange County Convention Center and seven miles from Universal Orlando and Mall at Millennia. Complimentary scheduled transportation is offered to the local theme parks including the Walt Disney World® Resort. Orlando International Airport are 10 miles away.

    Hotel Features.
    Beveled ceilings, thriving plants, large easy chairs and regal columns greet guests as they enter the hotel lobby. Guests are treated to a Greg Norman-designed 18- hole championship golf course, three lighted tennis courts, a fitness center, jogging trails and a life-size chess board. Large fish fountains send a steady stream of water into the outdoor heated pool, which is accented by blue-and-white striped lounge chairs. Guests can relax in the spa tub or float along the Lazy River. The 40,000-square-foot spa features signature citrus treatments, including the Tuscan Citrus Cure. Vitale, the spa café, features smoothies and mouthwatering salads. Additional dining options include Norman's, which serves New World cuisine, a steakhouse, golf clubhouse restaurant and poolside bar. Valet parking is available.

    The Ritz-Carlton Orlando offers more than 147,000 square feet of meeting space, including three ballrooms and outdoor function space. For younger guests, the Ritz Kids program features activities including dive-in movie pool parties. This hotel welcomes small pets.

    Guestrooms.
    Luxurious 582 guestrooms offer bathrooms with double sinks and marble flooring, hand-painted Italian furnishings, private balconies and Bvlgari bathroom amenities. Daily housekeeping, 24-hour room service and evening turndown service are available. In-room safes (accommodates laptop), terrycloth bathrobes and slippers, flat-screen televisions, and computer and fax connections are featured. Wireless and wired Internet access is available (surcharge). Blond furnishings and understated décor create a sophisticated, soothing atmosphere.

    Enter dates to check prices

    Hotel Info: ‎1-866-539-8117‎
    from $329
    Nights
    0
    1 room,  2 adults 
    Adults Children
    Room 1: age 18+ 0-17

    Lake View

    Executive Suite

    Deluxe room

    Club Level Lake View Golf

    Club Level Lake Front room

    Club Executive Suite

    Lake Front

    Club Level Room

    28.410212, -81.43092
    Hotel coordinates:

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    Map

    The Ritz-Carlton Orlando, Grande Lakes
    View The Ritz-Carlton Orlando, Grande Lakes on a map

    What you need to know

    • Extra-person charges may apply and vary depending on hotel policy.
      Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
      Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

    • Check-in time starts at: 3 PM
    • Check-out time is: 11 AM
    • Pets allowed
    • Pet policy - dogs and cats only
    • Maximum number of pets per room: 1
    • Pet maximum weight in lb is: 25
    • Caters to couples
    • Caters to groups
    • American Express
    • Carte Blanche
    • Diners Club
    • Discover
    • JCB International
    • MasterCard
    • Visa

    • Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).

    Amenities

    • General
    • Number of buildings/towers - 1
    • Patio
    • Poolside bar
    • Restaurant
    • Shopping on site
    • Smoke-free property
    • Swimming pool - children's
    • Swimming pool - indoor
    • Swimming pool - outdoor
    • Television in lobby
    • See more facilities
      • Air-conditioned public areas
      • Ballroom(s)
      • Bar/lounge
      • Clubhouse
      • Coffee shop or café
      • Elevator/lift
      • Gift shops or newsstand
      • Golf course on site
      • Meeting facilities size (feet) - 147,800
      • Meeting facilities size (meters) - 13731
      • Number of floors - 14
      • Number of meeting/conference rooms - 46
      • Parking limited (surcharge)
      • Self parking (surcharge)
      • Tennis on site
      • Total number of rooms - 582
      • Tours/ticket assistance
      • Valet parking (surcharge)
      • Wired (high-speed) Internet access - surcharge
      • Wireless Internet access - surcharge
    • Rooms (all rooms include)
    • Balcony
    • Complimentary newspaper
    • Cribs/infant beds available
    • Designer toiletries
    • In-room childcare (surcharge)
    • In-room massage available
    • In-room safe
    • Makeup/shaving mirror
    • Separate bathtub and shower
    • Turndown service
    • See more room details
      • Down comforter
      • DVD player
      • ESPN
      • Garden view
      • HDTV
      • Hypo-allergenic bedding available
      • In-room safe (laptop compatible)
      • iPod docking station
      • Lake view
      • Pool view
      • Premium bedding
      • Premium TV channels
      • Video-game console
      • Wired high-speed Internet access (surcharge)
      • Wireless Internet access (surcharge)
    • Services
    • Safe-deposit box at front desk
    • Sauna
    • Security guard
    • Self parking
    • Shoe shine
    • Spa services on site
    • Spa tub
    • Steam room
    • Supervised childcare/activities
    • Wedding services
    • View more services
      • Airport transportation (surcharge)
      • Arcade/game room
      • ATM/banking
      • Babysitting or childcare
      • Beauty services
      • Breakfast available (surcharge)
      • Cell phone/mobile rental
      • Coffee/tea in lobby
      • Complimentary newspapers in lobby
      • Concierge services
      • Doorman/doorwoman
      • Express check-in
      • Full-service health spa
      • Hair salon
      • Health club
      • Laundry facilities
      • Limo or Town Car service available
      • Massage - spa treatment room(s)
      • Multilingual staff
      • Parking (surcharge)
      • Porter/bellhop
      • Valet parking
    • Business & Event
    • Audiovisual equipment
    • Banquet facilities
    • Business center
    • Dry cleaning/laundry service
    • Event catering
    • Exhibit space
    • Multiple large conference rooms
    • Multiple small meeting rooms
    • Room service (24 hours)
    • Translation services
    • View more business & events
      • 24-hour front desk
    • Accessibility Features**
    • Accessibility equipment for the deaf
    • Accessible bathroom
    • Accessible parking
    • Accessible path of travel
    • Braille or raised signage
    • In-room accessibility
    • Roll-in shower

    **These amenities may be available only in some rooms or units. Some amenities may incur additional fees.

    Awards

    • This property is affiliated with the International Gay & Lesbian Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, and transgender (LGBT) guests.

    Dining

    The Vineyard Grill - Indoor and outdoor dining is offered at this restaurant serving breakfast, lunch, and dinner. Breakfast is buffet or à la carte. Lunch includes entrée salads, sandwiches, chicken, and fish. Steaks are the dinner specialty, with offerings such as prime rib and filets. Sunday brunch.

    NORMAN'S - Fine-dining restaurant. Chef favorites include Crispy Shrimp, Key West Yellowtail, and lobster. Dinner only.

    Fairways Pub - Offering a panoramic view of the 18th fairway, this restaurant/bar located at the golf clubhouse serves steaks, sandwiches, salads, and seafood. Open mid-morning till dusk. Lunch only.

    The Lobby Lounge - Great views of the outdoor pool. Open late morning till midnight. Cocktails, light appetizers, and afternoon tea, including Peter Rabbit tea for youngsters.

    Blue - Poolside restaurant and bar serving lunch daily. Open late morning until dusk (weather permitting).

    Vitale - Located in The Ritz-Carlton Spa, Vitale offers healthy choices for lunch, including smoothies, salads, and power drinks.

    Recreation

    This resort offers an 18-hole, par-72, Greg Norman-designed golf course. An outdoor splash pool, spa tub, children's pool, jogging path, and three lighted tennis courts are also on-site. A fitness center is located in the day spa and includes machines, free weights, and classes. Supervised childcare activities such as pool parties and volleyball games are available for a fee. Eco-tours and fly fishing are available on site.

    Guests also enjoy complimentary access to the large lazy river pool located at the neighboring JW Marriott. Accessible via walkways, the popular pool winds under waterfalls and through caves.

    The recreational activities listed below are available either on site or near the hotel; fees may apply.


    • Aerobics on site
    • Basketball on site
    • Bicycle rentals on site
    • Fishing nearby
    • Golf - driving range on site
    • Golfing on site
    • Hiking/biking trails nearby
    • Pilates classes on site
    • Playground on site
    • Rowing or canoeing nearby
    • Running track/path on site
    • Swimming on site
    • Volleyball on site
    • Yoga classes/instruction on site

    Notification and fees

    The following fees and deposits are charged by the property at time of service, check-in, or check-out.


    • Breakfast fee: USD 19 per person (approximately)
    • Fee for in-room wireless Internet: USD 15.95 per day (rates may vary)
    • Fee for in-room high-speed Internet (wired): USD 9.95 per day (rates may vary)
    • Fee for wireless Internet in public areas: USD 9.95 per day (rates may vary)
    • Fee for wireless Internet in business center: USD 9.95 per day (rates may vary)
    • Self parking fee: USD 18 per night
    • Valet parking fee: USD 24 per night
    • Pet fee: USD 250 per room, per stay
    • Pet deposit: USD 250 per stay

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

    Terms & conditions

    Extra-person charges may apply and vary depending on hotel policy.
    Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
    Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

    All hotels in Orlando, Florida, United States
    Map
      of

    Area map

    A short guide to Sea World - Convention Center

    SeaWorld Orlando, a marine mammal park, is just off International Drive. The popular destination is renowned for its killer whale, sea lion, and dolphin shows. Orlando's Orange County Convention Center is the country's second-largest in terms of square footage. After a day at the convention center, visitors can unwind with Orlando's wide array of golf courses suitable for putters of all levels.

    see all hotels in Orlando

    Nearby Activities & Points of Interest

    Less than 0.5 miles

    • The Ritz-Carlton Golf Club - 600 yards

    0.50 - 1.0 mi

    • Williamsburg - 1600 yards

    1.0 - 3.0 mi

    • Shingle Creek Golf Course - 1.2 miles
    • Aquatica - 1.7 miles
    • Discovery Cove - 1.9 miles
    • SeaWorld Adventure Park - 2.0 miles
    • Orange County Convention Center - 2.7 miles
    • Pointe Orlando - 2.9 miles
    • Dr. P. Phillips Hospital - 3.0 miles

    3.0+ mi

    • Pirate's Cove Adventure Golf - 3.2 miles
    • Orlando Intl. Airport (MCO) - 7.7 miles
    • Kissimmee Gateway Airport (ISM) - 8.0 miles
    • Orlando Herndon Airport (ORL) - 11 miles
    • Orlando Sanford Intl. Airport (SFB) - 28 miles
    • Winter Haven Municipal Airport (GIF) - 31 miles
    • Leesburg Intl. Airport (LEE) - 34 miles
    • Bartow Municipal Airport (BOW) - 38 miles
    • Titusville Space Coast Regional Airport (TIX) - 39 miles
    • Merritt Island Airport (COI) - 45 miles
    • Lakeland Linder Regional (LAL) - 46 miles
    All hotels in Orlando, Florida, United States
    Reviews
    • All (106)
    • Business (16)
    • Romance (8)
    • Family (13)
    • Friends (0)
    • Other (69)
    4.8 / 5
    Outstanding

    Score breakdown (from 69 reviews)

    • 5.0
      (60)
    • 4.0
      (6)
    • 3.0
      (2)
    • 2.0
      (1)
    • 1.0
      (0)

    Average rating for:

    • Cleanliness
      4.9
    • Service
      4.8
    • Comfort
      4.9
    • Condition
      4.9

    Reviews: Overall

    • < Previous
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    The Ritz-Carlton Orlando, Grande Lakes
    4.0 / 5
    Excellent
    "Great time"

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      5.0
    • Condition
      5.0
    Loved every minute of it...
    Genuine Hotels.com guest review
    1 night trip in May 2013
    A Traveller
    US

    The Ritz-Carlton Orlando, Grande Lakes
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    3 night trip in Apr 2013
    A Traveller
    US

    The Ritz-Carlton Orlando, Grande Lakes
    5.0 / 5
    Outstanding
    "Excellant"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Great experience. Look forward to going back.
    Genuine Hotels.com guest review
    2 night trip in Feb 2013
    A Traveller
    US

    The Ritz-Carlton Orlando, Grande Lakes
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Very convenient to many attractions. The service in this hotel is the best I have experienced. The price is well worth the quality of service.
    Genuine Hotels.com guest review
    8 night trip in Jan 2013
    A Traveller
    US

    The Ritz-Carlton Orlando, Grande Lakes
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night trip in Dec 2012
    A Traveller
    US

    The Ritz-Carlton Orlando, Grande Lakes
    5.0 / 5
    Outstanding
    "Escape from Sandy"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    My boyfriend and I left NYC in the madness of Hurricane Sandy and decided to take a weekend trip to Orlando to relax and have some electricity and water for the week. The Ritz was the perfect escape from it all. It's about a 15 minute drive from the airport and all the major attractions, the staff was accommodating, the rooms were large, clean and comfortable […] and the pool is AMAZING. I would highly recommend to anyone who wants to treat themselves to a luxurious weekend. I nearly cried when we were leaving. Read more
    Genuine Hotels.com guest review
    2 night trip in Nov 2012
    Nikki G.
    US

    The Ritz-Carlton Orlando, Grande Lakes
    5.0 / 5
    Outstanding
    "I only stay @ ritz"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Excellent the staff was very helpful service was in credible I would go back again
    Genuine Hotels.com guest review
    5 night trip in Aug 2012
    Casa de Montecristo
    US

    The Ritz-Carlton Orlando, Grande Lakes
    5.0 / 5
    Outstanding
    "Excellent Hotel for Business and Family."

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    The Ritz, is just what I need. The Hotel, Staff, etc.... was excellent. I will stay their again. I will encourage all of my business partners/family-friends to select this hotel.
    Genuine Expedia guest review
    Other trip
    Oct 20, 2012
    loretta
    US

    The Ritz-Carlton Orlando, Grande Lakes
    5.0 / 5
    Outstanding
    "Luxury"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    From the check in to the check out Absoulutly excellent!
    Genuine Expedia guest review
    Other trip
    Oct 5, 2012
    Faris
    US

    The Ritz-Carlton Orlando, Grande Lakes
    5.0 / 5
    Outstanding
    "Great hotel for all that you wanna do in Orlando.."

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      5.0
    • Condition
      5.0
    Very good hotel, super breakfasts, affable staff etc
    Genuine Expedia guest review
    Other trip
    Oct 3, 2012
    A Traveller
    US

    The Ritz-Carlton Orlando, Grande Lakes
    5.0 / 5
    Outstanding
    "Great weekend"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Outstanding service and extremely well trained staff.
    Genuine Expedia guest review
    Other trip
    Oct 3, 2012
    BobC
    US

    The Ritz-Carlton Orlando, Grande Lakes
    5.0 / 5
    Outstanding
    "Very nice but ............"

    • Cleanliness
      4.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    I thought the service in the hotel was great overall. This was a trip for my wife and I and some friends visiting us. While I found most aspects of the hotel to be very pleasant there were a few shocks. I knew there was a fee to park but $18 per day plus tax is a bit steep. $40 for a piece of steak and then a further $11 for mashed potatoes and the […] same for a salad was shocking. $7 for Jello and $4 for a snickers bar, c'mon now that's just rediculous. I never checked out the prices for the mini-bar in the in room refrigerator but I know it would have been shocking. At checkout we received a bill for room service (which we never used) for a pot of coffee delivered to the room, $16.97, call it $17.00 for coffee, really? We questioned it with the lady at checkout who got us a copy of the receipt and it was evident that the signature was not mine. On further checking it appeared that it had been misfiled as the numbers on the ticket was the same number as our room but in different order. The assistant at checkout refunded the money without a problem with no further questions. Read more
    Genuine Expedia guest review
    Other trip
    Oct 2, 2012
    KC
    US

    The Ritz-Carlton Orlando, Grande Lakes
    5.0 / 5
    Outstanding
    "Great place for a couple!"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    I have never stayed in such a nice gracious hotel. The staff went out of their way to make sure your every need was met. They greeted you by your name. I will definitely be going back!!
    Genuine Expedia guest review
    Other trip
    Oct 2, 2012
    Sandy
    US

    The Ritz-Carlton Orlando, Grande Lakes
    5.0 / 5
    Outstanding
    "Best hotel in Orlando."

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    They have the best customer service of any hotel I have visited. They make you feel special and are very attentive and courteous.
    Genuine Expedia guest review
    Other trip
    Sep 26, 2012
    A Traveller
    US

    The Ritz-Carlton Orlando, Grande Lakes
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night trip in Sep 2012
    A Traveller
    US

    The Ritz-Carlton Orlando, Grande Lakes
    5.0 / 5
    Outstanding
    "Nice Orlando Getaway"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    The Ritz in Orlando is a hotel that is good condition and friendly staff. They have balconies on most rooms (if not all) and a beautiful pool. Addtionally, Norman's restaurant located within the hotel is wonderful! I would definitely recommend the hotel.
    Genuine Hotels.com guest review
    2 night trip in Sep 2012
    A Traveller
    US

    The Ritz-Carlton Orlando, Grande Lakes
    5.0 / 5
    Outstanding
    "My stay"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    The Ritz Carlton is a magnificent place to stay. The customer Service is outstanding. The staff goes above and beyond to make you feel Like every penny you spend is a penny well spent. Whenever I travel without my children My husband and I chose the ritz Carlton. The one and only complaint would be the over priced spa 50 min for $172 is astronomical […] in my eyes. That I don't think is worth the money finding a local spa where you can get the same 50 min half price I strongly recommend that option. Read more
    Genuine Expedia guest review
    Other trip
    Sep 5, 2012
    Sherron
    US

    The Ritz-Carlton Orlando, Grande Lakes
    5.0 / 5
    Outstanding
    "great weekend away"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Employee's of this hotel understand what customer service is all about. We had a great & restful weekend. We will be back!
    Genuine Expedia guest review
    Other trip
    Sep 4, 2012
    A Traveller
    US

    The Ritz-Carlton Orlando, Grande Lakes
    5.0 / 5
    Outstanding
    "Luxury, service, attention to detail"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    my 11-year-old daughter and i LOVED this hotel! i travel all over, and this was the best service i've ever received - everyone from the bellman to the maid to the waiters and the concierge, to the valet. they went out of their way to make conversation, remembered things about us, and it felt like a formal but respectful type of service. my daughter […] loved the two hours she spent at ritz kids, and we also had treatments at the spa, room service, ate at the restaurant, swam at the pool. it was out of the disney traffic area, so we had some respite at the end of our busy days. the little touches were wonderful, and we can't wait to return! Read more
    Genuine Expedia guest review
    Other trip
    Aug 30, 2012
    Tracey
    US

    The Ritz-Carlton Orlando, Grande Lakes
    5.0 / 5
    Outstanding
    "Good for relaxing romantic short trip"

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      5.0
    • Condition
      5.0
    Had a nice stay for 4 nights. Rooms are very very comfortable. Great place for a long weekiend for a romantic getaway. Service is top notch. I felt the prices in the restaurants and gift shops were way too high. Like a couple eggs, toast, oatmeal, juice, and coffee for two was over $60 for breakfast.
    Genuine Expedia guest review
    Other trip
    Aug 27, 2012
    A Traveller
    US

    The Ritz-Carlton Orlando, Grande Lakes
    5.0 / 5
    Outstanding
    "Great place for vacation"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Great place to stay. Food is absolutely great, and the staff are excellent. Meets all standards of a five star. The prices could be a little better, but it's definitely worth the money.
    Genuine Expedia guest review
    Other trip
    Aug 27, 2012
    Chris
    US

    The Ritz-Carlton Orlando, Grande Lakes
    5.0 / 5
    Outstanding
    "Great getaway!"

    • Cleanliness
      4.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      4.0
    Everything was great with one exception the spa/hot tub could have been cleaner but other than that the service was great!
    Genuine Expedia guest review
    Other trip
    Aug 20, 2012
    Diana
    US

    The Ritz-Carlton Orlando, Grande Lakes
    5.0 / 5
    Outstanding
    "Excellent!!!"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    This is an excellent hotel. One of my best stays in Orlando.
    Genuine Expedia guest review
    Other trip
    Aug 17, 2012
    Enrique
    US

    The Ritz-Carlton Orlando, Grande Lakes
    5.0 / 5
    Outstanding
    "great hotel for a family or a couple"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    great service. beautiful hotel. definitely would stay there again.
    Genuine Expedia guest review
    Other trip
    Aug 16, 2012
    A Traveller
    US

    The Ritz-Carlton Orlando, Grande Lakes
    5.0 / 5
    Outstanding
    "UCF Bball camp"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    My wife and I enjoyed it very much and are looking to return ASAP. Also, the golf course was amazing.
    Genuine Hotels.com guest review
    3 night trip in Jul 2012
    A Traveller
    US

    The Ritz-Carlton Orlando, Grande Lakes
    5.0 / 5
    Outstanding
    "The best hotel experience."

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    I don't like overstatements, so I mean this when I say it, Thr Ritz in Orlando was the best hotel experience I've ever had. They treated us like royalty. The hotel was beautiful, the room was outstanding, but the service was the. Best part of the experience.
    Genuine Expedia guest review
    Other trip
    Jul 18, 2012
    Joseph
    US

    The Ritz-Carlton Orlando, Grande Lakes
    5.0 / 5
    Outstanding
    "fabulous!!!"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    excellent experience.! The personnel were polite and quite accommodating
    Genuine Expedia guest review
    Other trip
    Jul 2, 2012
    A Traveller
    US

    The Ritz-Carlton Orlando, Grande Lakes
    5.0 / 5
    Outstanding
    "Good stay"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    hotel is great, nice spa, beautiful golf course, quite location, great services and many more. next time will choose it again
    Genuine Expedia guest review
    Other trip
    Jul 1, 2012
    Oleg
    US

    The Ritz-Carlton Orlando, Grande Lakes
    5.0 / 5
    Outstanding
    "Great hotel for families"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    After a week in a Disney Resort, we decided a change of scenery would be nice. The kids loved the pool and the Ritz Kids programs. We loved the walking path, the hammocks and the magnificent restaurants. The staff was very helpful, providing all sorts of ideas for activities within the hotel and the surrounding area. We had a fun and relaxing stay and […] would recommend this hotel to anyone staying in the Orlando area. Read more
    Genuine Expedia guest review
    Other trip
    Jun 24, 2012
    Benny
    US

    The Ritz-Carlton Orlando, Grande Lakes
    5.0 / 5
    Outstanding
    "Be here if you are in Orlando"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    A fine hotel - perfect to get away from the busy Orlando parks. While very close to everything - you can just hang out at the pool. Great staff.
    Genuine Expedia guest review
    Other trip
    Jun 16, 2012
    Berk
    US

    The Ritz-Carlton Orlando, Grande Lakes
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Great service and hospitality.
    Genuine Hotels.com guest review
    2 night trip in Jun 2012
    A Traveller
    US

    The Ritz-Carlton Orlando, Grande Lakes
    2.0 / 5
    Fair
    "Housekeeping trashed souvenir"

    • Cleanliness
      4.0
    • Service
      1.0
    • Comfort
      4.0
    • Condition
      4.0
    Housekeeping threw out my daughter's favorite souvenir and, days later, we haven't received any information about what the hotel is doing to make things right. My guess is, sadly, nothing. I've stayed at this hotel 4 times this year with more trips planned and am looking to go elsewhere. The way the incident was handled really disappointed my eight […] year old. Read more
    Genuine Expedia guest review
    Other trip
    May 29, 2012
    Kirk
    US

    The Ritz-Carlton Orlando, Grande Lakes
    5.0 / 5
    Outstanding
    "Far exceeded expectations; top-notch service"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      5.0
    We stayed here for my boyfriend's birthday and everything was amazing. They printed customized birthday menus in the hotel restaurant, sent cupcakes with candles to our room, and upgraded us to a huge suite at a rate well below the rack rate. The spa is FANTASTIC. It's a private, stand-alone building with a private pool separate from the hotel pool […] and has full-service amenities. They brought us complimentary glasses of champagne while lounging in the pool! We will definitely stay here again. Only downside is the room was kind of humid. Read more
    Genuine Expedia guest review
    Other trip
    Apr 24, 2012
    A Traveller
    US

    The Ritz-Carlton Orlando, Grande Lakes
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    3 night trip in Apr 2012
    A Traveller
    US

    The Ritz-Carlton Orlando, Grande Lakes
    5.0 / 5
    Outstanding
    "Garden views"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Room was very clean, comfortable and balcony views of sunset and garden/lake were superb. Grounds were well landscaped, wild life (birds, frogs, etc.) a real bonus, and staff incredibly helpful and polite. Ability to access restaurants and pool/activities at Marriot also a plus
    Genuine Expedia guest review
    Other trip
    Mar 21, 2012
    A Traveller
    US

    The Ritz-Carlton Orlando, Grande Lakes
    4.0 / 5
    Excellent
    "Poor valet service"

    • Cleanliness
      5.0
    • Service
      3.0
    • Comfort
      4.0
    • Condition
      4.0
    We had a very unsatisfactory experience with valet parking. While at least a dozen other cars were requested and delivered, upon inquiring we were told our valet had our keys and could not be located. Our car was delivered 15 minutes later causing us to miss a scheduled tour associated with our conference. We could have walked to our car in less time […] than it took to get it and no one seemed particularly apologetic. Read more
    Genuine Expedia guest review
    Other trip
    Mar 13, 2012
    A Traveller
    US

    The Ritz-Carlton Orlando, Grande Lakes
    4.0 / 5
    Excellent
    "Not up to Par with other Ritz Carlton hotels we."

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    For the price I expected it to be superior. I felt the dining room was not up to par - the food was luke warm when served and although they took our dinners back (Norman dining room) and compensated by bringing appetizers which we did not ask for or expect - the dinners were then brought back warmer. I did not care for the scallops - they seemed soggy […] and did not stay warm. Our room I felt could use some updating - the rug and decor - it seemed the hotel was doing some redecorating of the room but not all of it. I think next time we will try the Waldorf Astoria to see how they compare. Read more
    Genuine Hotels.com guest review
    1 night trip in Mar 2012
    A Traveller
    US

    The Ritz-Carlton Orlando, Grande Lakes
    4.0 / 5
    Excellent
    "Ritz Orlando"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Our vacation was great. The only problem was upon checking out, I noticed a misc charge of $250.00. When I inquired, the representative said it was because we were harboring a small animal or dog. This was a very strange. We had no animals with us. The charge was removed from our statement. Perhaps a phone call would have cleared this up. Very strange. […] Maybe my family smells like a dog. Read more
    Genuine Expedia guest review
    Other trip
    Mar 6, 2012
    A Traveller
    US

    The Ritz-Carlton Orlando, Grande Lakes
    4.0 / 5
    Excellent
    "Ritz Carlton Grand Lakes"

    • Cleanliness
      5.0
    • Service
      3.0
    • Comfort
      5.0
    • Condition
      5.0
    We went there to golf in luxury. The golf course is well maintained but in our view not memorable enough to justify the price. Staff forgetful breakfast orders wrong twice. When we were leaving our golf clubs were missing. Lucky we had left enough time to catch our flight. They had sent one set of clubs down to the golf club about 5 minutes away by […] car (but they didnt know that they had done so) despite being specifically told they were not to and the other set they managed to mislay in the bag room. It took about 30 minutes to sort. They charge for parking Read more
    Genuine Hotels.com guest review
    3 night trip in Feb 2012
    A Traveller
    US

    The Ritz-Carlton Orlando, Grande Lakes
    5.0 / 5
    Outstanding
    "Outstanding!"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    staff was extremely friendly especially at the front desk and in the club level room.
    Genuine Expedia guest review
    Other trip
    Jan 22, 2012
    A Traveller
    US

    The Ritz-Carlton Orlando, Grande Lakes
    5.0 / 5
    Outstanding
    "First Class Hotel Experience"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Excellent high quality experience you would expect from Ritz Carlton. The pool, the complimentary hot chocolate for the kids and the excellent service of the staff at the Ritz made this a wonderful vacation for us in Orlando. This hotel is a little far out from the main Disney/Universal area, but that's a good thing - its peaceful away from the crowds […] and whenever you want to go anywhere they have town cars waiting for you. Read more
    Genuine Expedia guest review
    Other trip
    Dec 29, 2011
    A Traveller
    US

    The Ritz-Carlton Orlando, Grande Lakes
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    My husband and I decided to celebrate Thanksgiving as well as our son's third birthday at the Ritz. The Dinner buffet was five star quality and the unlimited champagne the elegant touch that we love. I only wish they would have remembered that it was my son's third birthday on Thanksgiving Day. They assured me they would bring him a birthday plate at […] the time I made the reservations but they forgot. Other than that, the service and the decorations were as fabulous as ever! Read more
    Genuine Hotels.com guest review
    2 night trip in Nov 2011
    A Traveller
    US

    The Ritz-Carlton Orlando, Grande Lakes
    3.0 / 5
    Good
    "bad service"

    • Cleanliness
      4.0
    • Service
      3.0
    • Comfort
      3.0
    • Condition
      4.0
    The service in the lobby bar at night and Vineyard Grill for breakfast was awful! Definately not up to Ritz standards.
    Genuine Expedia guest review
    Other trip
    Nov 16, 2011
    A Traveller
    US

    The Ritz-Carlton Orlando, Grande Lakes
    5.0 / 5
    Outstanding
    "Ritz @ Orlando"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Two thumb up!
    Genuine Expedia guest review
    Other trip
    Nov 13, 2011
    Sean
    US

    The Ritz-Carlton Orlando, Grande Lakes
    5.0 / 5
    Outstanding
    "Nice Hotel.. Good Location"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      4.0
    Good location.. Hotel about 10 minutes from Disney attractions and outlet/mall shopping. Tons of restaurants to choose from in local area. Hotel does not offer shuttles to Disney though. Room spacious and clean. Seemed somewhat dated but very nice. Would recommend hotel. Received manicure and pedicure from spa that chipped within 2 days and took over […] 5 hours to dry. Would not recommend spa for price paid. Good to stay with kids or as a getaway. Read more
    Genuine Expedia guest review
    Other trip
    Oct 31, 2011
    Kristen M
    US

    The Ritz-Carlton Orlando, Grande Lakes
    5.0 / 5
    Outstanding
    "Incredible Hotel for the Price!"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    The Ritz Carlton is truly a 5 star hotel. Be advised that they do have a dress code for any of their patrons who would like to laze around the lobby or participate in their evening entertainment. We wish that they had a designated smoking area within a reasonable distance instead of having to go to the parking lot. The staff was extremely courteous […] and friendly, and they even turned down the bed in the evenings. The location was a little out of the way and difficult to find initially, but once we got the lay of the land, it was simple to find our way around (thanks to their helpful concierge). I would stay here again if visiting the area and recommend that you do that same! Read more
    Genuine Expedia guest review
    Other trip
    Oct 26, 2011
    Montgomery S.
    US

    The Ritz-Carlton Orlando, Grande Lakes
    5.0 / 5
    Outstanding
    "Incredible Hotel for the Price!"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    The Ritz Carlton is truly a 5 star hotel. Be advised that they do have a dress code for any of their patrons who would like to laze around the lobby or participate in their evening entertainment. We wish that they had a designated smoking area within a reasonable distance instead of having to go to the parking lot. The staff was extremely courteous […] and friendly, and they even turned down the bed in the evenings. The location was a little out of the way and difficult to find initially, but once we got the lay of the land, it was simple to find our way around (thanks to their helpful concierge). I would stay here again if visiting the area and recommend that you do that same! Read more
    Genuine Expedia guest review
    Other trip
    Oct 26, 2011
    A Traveller
    US

    The Ritz-Carlton Orlando, Grande Lakes
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night trip in Oct 2011
    A Traveller
    US

    The Ritz-Carlton Orlando, Grande Lakes
    5.0 / 5
    Outstanding
    "will definitely go back!"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    great customer service! love the restaurants.
    Genuine Expedia guest review
    Other trip
    Oct 10, 2011
    A Traveller
    US

    The Ritz-Carlton Orlando, Grande Lakes
    5.0 / 5
    Outstanding
    "Great hotel, Bad town"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    If I am ever forced to go to Orlando again, a least I know I have a great hotel to stay in
    Genuine Expedia guest review
    Other trip
    Sep 13, 2011
    A Traveller
    US
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