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Location.
The Peabody Orlando is located on famed International Drive within the Orange County Convention Center complex. The hotel is adjacent to Pointe Orlando shopping, 2 miles (3.2 kilometers) from SeaWorld and within four miles of the Universal Studios theme parks.
Hotel Features.
Original art, porcelain, and pottery grace The Peabody Orlando's public spaces. Continually ranked as one of the top meeting and convention hotels in the United States, The Peabody stylishly combines facilities and service. Over 300,000 square feet (27,900 square meters) of flexible meeting space coordinates with vast banquet and business support services.
An expansive, bi-level pool deck provides guests ample space and lounge chairs for enjoying the Florida sun. Embellished by verdant gardens, palm trees and raised flower gardens, the deck includes a 180-foot (55-meter) lap pool, children's pool, and open-air spa tub. Poolside cabanas are stocked with fresh towels and sunblock. The Shala Salon & Spa provides such indulgences as Salt Glow exfoliations, aromatherapy massages, and chocolate latte pedicures.
Guestrooms.
The Peabody Orlando's 1,641 guestrooms offer beds with triple sheeting, non-allergenic down comforters and pillow top mattresses. Additional amenities include marble bathrooms with televisions, bathrobes, and complimentary toiletries. Rooms include 2 flat-screen TVs: high-definition TV with cable service in the bedroom and a small TV in the bath. Refrigerators and microwave ovens are furnished upon request. Suites include marble wet bars, separate living areas, and dining tables.
Roll-away beds available, charges may apply*
Children staying free must occupy the parent or guardian’s room with existing bedding and may not be eligible for free breakfast (if one is offered).
You’ll be asked to pay the following charges at check in or check out:
Resort fee inclusions:
Inclusions may be listed elsewhere on the page as free or for a surcharge.
Self parking costs USD 16 per night (a different rate applies for extended parking)
Valet parking costs USD 26 per night
Air conditioning is available for an extra charge
Microwaves are available for USD 20 per day
Refrigerators are available for USD 20 per day
Rollaway beds are available for USD 20 per day
An 8,000-square-foot fitness center is equipped with strength and cardio studios, a core training room, a group exercise room and spinning room along with over 50 pieces of strength and cardio machines.
A full service salon is available, and the spa boutique offers Comfort Zone, an organic skincare line, and the Jane Iredale makeup line, along with the hotel's mango ginger signature scent.
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Children staying free must occupy the parent or guardian’s room with existing bedding and may not be eligible for free breakfast (if one is offered).
You’ll be asked to pay the following charges at check in or check out:
Resort fee inclusions:
Inclusions may be listed elsewhere on the page as free or for a surcharge.
Self parking costs USD 16 per night (a different rate applies for extended parking)
Valet parking costs USD 26 per night
Air conditioning is available for an extra charge
Microwaves are available for USD 20 per day
Refrigerators are available for USD 20 per day
Rollaway beds are available for USD 20 per day
We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.
"Snobby Society type Front Desk"
I felt like I was pledging for a fraternity when dealing with the front desk superior attitudes. They were not pleasant and really didn't care to here any kind of deviations. The older small bar in the older side of the building had anger issue staff members. The waitress refused to serve my table. Bartender did not give a last call warning. Did not […] care. Can't knock the pool and valet. They were very nice. Read moreGenuine Hotels.com guest review
"Nice not Great"
I've stayed in many hotels around Orlando and had been looking forward to one day staying at the Peabody. This week I did and I felt a bit let down. The hotel was lovely and clean, the employees were very friendly but given the price and star rating, I expected more. In particular, the bathrooms were so small that I couldn't even close/open the door […] if the bathmat was down because it would get caught under the door. There was no hook for a robe, no robe, no counter space to place anything and no fan. I couldn't even dress in the bathroom it was so small. In addition, the air conditioning seemed to work only sporadically in one of our rooms. It just wasn't what I'd expect from a hotel of this caliber. The food at the B-Line diner was sub-par (on both days we tried) as was the service. That said, the pool and water slide was a big hit with the kids, the ducks were a joy to see, the concierge was great, and the location can't be beat. Read moreGenuine Hotels.com guest review
"Not impressed"
If you want a hotel with 1500 rooms and you don't mind impersonal service, this place is for you. The hotel has great amenities and the location is convenient to shopping on International Drive as well as theme parks in the area and is connected to the convention center. My double room was so-so in decor and the bathroom was not all that clean upon […] check in. The toilet sometimes didn't flush and the toilet seat was broken. I asked for assistance and in the 4 nights I stayed, no one ever fixed either/or. Checking in or any interaction with the front desk, for that matter, was difficult at best due to long lines (hey, with 1500 rooms during spring break what did I expect?) I asked and was turned down when I requested to upgrade my room as well as getting a late checkout. Because I like to end on a positive note, the pool area was very nice and there is a good selection of places to eat on the property. Overall, I was underwhelmed. Read moreGenuine Hotels.com guest review
The hotel itself was awesome. The front desk staff were not friendly. The day I checked in, their systems went down. They told me to wait around and they would call me when they came back up. One and a half hours went by and I never received a call. After watching several guests check in, I walked up and requested a status update. The young lady rudely […] told me she had just arrived at work, dismissed my concern and proceeded to ask me if I was ready to check in or not. Had I been dressed up or had a different appearance, instead of being in my travel clothes, I wonder if I would've received better service?..... Read moreGenuine Hotels.com guest review
"Very nice hotel, but read the fine-print"
The Peabody is a very nice and beautiful hotel. The beds were very comfortable, and the staff was helpful and friendly. It's a huge hotel with several restaurants and bars, and more than 1 pool and hottub. It's also very centrally located. The TV in the bathroom was also very cool. However, when we originally called the hotel to book our Universal Studio […] focused vacation, we inquired as to a shuttle service, so that we wouldn't have to pay for parking. We were told, during 2 separate phone calls, that there was, in deed a shuttle service to Universal Studios from the hotel, that would be included in our stay. However, upon checking in, we were informed that there is no shuttle service. The only shuttle service available does not go as far as Universal. In addition to that, we had to pay for parking at the hotel, and at Universal each day, which ended up costing us an additional $100. I probably would not stay at this hotel again just because of the inconvenience and that we were not told this information when asked. Read moreGenuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
The room was nice and clean with comfortable beds. The lobby seems to be always busy and caotic. Parking fee of $16 per day was not expected and was excessive-considering you have to pay to park at all of the area attractions. The pool area is beautiful but, it is in a bad location-it does not get any sunlight until mid afternoon, so sunbathing is not […] much of an option. Read moreGenuine Hotels.com guest review
"This is NOT a 4.5 star hotel"
The hotel did not provide Valet service. They said there was no room. But they let you self park in the same lot 1000 yards away. Even the valet guy's did not understand management's decision. You still paid 16.00 a day to park but go do it yourself and walk back in the rain. Checking in was a nightmare. They have very close to 1700 rooms. So the line […] to check in was over an hour. I ate at Cappriccio's the service was LOUSY. The waitress was very nice and polite. They just took forever. I ordered a steak med well. the inside was raw. kind of purple in color. They took my 49.00 steak and destroyed it on the outside and it was medium at best. It was a busy season but and we got a deal. nice place for the money but Nowhere close to a 5 star hotel. I was delayed 1 day and stayed at a five star. they were very busy as well. That never became my problem. Compared to what I paid at the Ritz. 170.00 it was well worth it. But this is not a 4.5 star hotel. Read moreGenuine Hotels.com guest review
Nice Hotel! But had a few appitizers and a few drinks at the bar and bill was $165. Expensive an nothing specialGenuine Hotels.com guest review
"Peabody"
Internal restaurants were very expensive. Cheaper food with better taste within ten miles. Conference and meeting space was great. Staff and locals were very friendly. Average meal $60Genuine Expedia guest review
Response by The Peabody Orlando Dear Traveler on 2/1/13: Thank you for your recommendation of our hotel. I am pleased to know that you enjoyed our pool and spa facilities along with our very friendly staff. I appreciate your feedback on our services and hope we will see you again when visiting our area. Sincerely, Marshall Kelberman Director of Rooms, The Peabody Orlando
"Best location for a convention"
Very nice hotel, great location, but unfortunately my room smelled like cigarette smoke. I asked to change rooms but that was not an option. Fortunately the window opened, kept it wide open all night.Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"You don't get what you pay for, try another hotel!"
Needed to be near convention center. Chose this hotel, the priciest, because it bragged to be closest to convention center, had a spa, and ducks. You walk all the way through their convention area before you cross the street to walk to the convention center, so basically walk your legs off. Spa was small and pricey. The treatment, hot stone, was ok. […] Relaxation room where you wait for therapist is beneath the weight room. Not relaxing to hear the weights dropping on your head. Fortunately you can't hear this when in your treatment room. Did not find the music relaxing, and the volume seemed loud for a spa treatment. Basically an average experience for a $239 treatment, automatic 20 % gratuity added. My dinner at the pricey steakhouse was also just ok. Last year at the Hilton my steakhouse experience was heavenly. At Peabody's steakhouse the filet was average, came on a plate alone with no garnishes, no sauces, no veggies, nothing. Pretty weak presentation. If you wanted sauces they were an extra charge. I also ordered the baked potato which was $8. The server was attentive and friendly, but the meal pretty lackluster especially for the high price. The b line diner on the other hand had great food. I had two meals there, both with great value and taste. Now to biggest problem, the paper thin walls! I have never ever stayed in any hotel where I could hear every normal level conversation in either room. No sleep for me! Ducks adorable. Stay elsewhere and come over to see ducks. Read moreGenuine Expedia guest review
Response by The Peabody Orlando Dear Court J: I appreciate your feedback and am sorry to hear your overall experience did not meet your expectations, or ours. Every review we receive is an opportunity to improve the quality of our guests experience, as our goal is to exceed and excel. Please know that I will share your concerns with our team. There are many hotels in the area to chose from, we appreciate you chose The Peabody Orlando, and hope to see you back should you travel our way again. Sincerely, Marshall Kelberman Director of Rooms, The Peabody Orlando
"Very Disappointed for Such a "Luxurious" Property"
Gratuity of 25% added to spa charge after I gave cash to massage therapist - the therapist accepted the cash gratuity without saying a word about the spa policy. Respectfully asked to have room cleaned early. Assured it was not a problem; 4 hrs later room still was not tended toGenuine Expedia guest review
Response by The Peabody Orlando Dear Jo: Thank you for sharing your Peabody experiences with me. I do appreciate your feedback which allows me the opportunity to discuss your concerns with my management team. I do hope that you will consider us as your host hotel when traveling back to our area. It’s important to us that you know we pride ourselves in caring for our guests and exceeding their expectations; please allow us to create that experience for you another time when you are next travelling to our area. Thank you again for your review, we very much value it. Sincerely, Marshall Kelberman Director of Rooms, The Peabody Orlando
"Far from the WDW attaractions"
It was an amazingly clean and super comfortable room that you would get at Peabody(FOr the money that we pay,that is bare minimum we could expect though). Checking in is such a hassle though,we always saw a huge line at the reception everyday we were there.It is 15ish miles from WDW.The biggest issue for me was the parking,you have to park at a separate […] parking garage and walk about 0.5 miles to the hotel lobby (If you are returning from WDW parks after a long day/night, this is a bid deal)and they charge 16 bucks separately for parking.And if you are in tower2,you gotta walk the entire lobby to get to your room.I saw some folks were not able to use Wi-Fi,but i did not have any issues.It is not as close to WDW as they claim it to be. Read moreGenuine Hotels.com guest review
"review peabody"
Terrible check out conditions. One person at desk. Staff seeing what happened. No concernGenuine Expedia guest review
Response by The Peabody Orlando Dear Traveler on 1/4/13: Thank you for recommending The Peabody Orlando. I regret your check out experience but appreciate your feedback so that I may discuss this with my management team. I want to assure you that this does not meet our Peabody standards and I am confident that your experience will be different should we have the opportunity to welcome you back to our hotel. Sincerely, Marshall Kelberman Director of Rooms, The Peabody Orlando
"Experiences"
check-in was 3 hours late. My son's bed sheets were dirty and had to be changed. Frig was not working and our food went bad. TV movie access was not working and was not fixed after we left. Some staff was not caring and helpful. Valet was horrible. I had long waits, especially on checkout, where I waited over half hour to get my car. The facility is […] nice, but not for the price I paid. I have paid less at other places for better service. Read moreGenuine Expedia guest review
Response by The Peabody Orlando Dear Kenny: Thank you for your feedback. I appreciate your recommendation of our hotel but I apologize for the guest room conditions you describe, along with delays in our ability to provide timely service. I am very interested in following up on these situations and value any additional information you may want to share with me so that I may properly identify your guest room. I hope you will visit us again so we may regain your confidence in our abilities to exceed your expectations. Sincerely, Marshall Kelberman Director of Rooms, The Peabody Orlando
"Peabody Orlando"
We had booked a double bed room for a family of four. When we arrived around midnight, they had no clean rooms left with double beds and we were given a run down room with cleanliness of a motel 8 standards. We were changed over to the cleaner part of the hotel the main tower the next day. No upgrades or trying to make up for their mistakes! unlike […] a true luxury hotel experience. Would definitely avoid it next time. Read moreGenuine Expedia guest review
"HOTEL COULD NOT KEEP THE GOOD STANDARD"
Compared to a previous stay at the Peabody I would say that this was a big disappointment. The heel was crowded with hundred of fans from one of the BOWL games and the staff clearly was not being able to cope with that. It started with the check-in that lasted more than 40 minutes as the lady in the front desk could not find my reservation and took […] hours to fix the system. The lobby of the hotel was always crowded and looking more like a train station. The simple TV system to watch movies in the room was not working in the first day and during the four days that I stayed there they could not fix it. A simple Pizza in the room service that has always been good there this time was a disaster. I know the staff was trying hard to keep the standard of the hotel but this time they were not able to do it. The room that they gave me in the new tower was also not as good as the previous one that I had in the old remodeled tower. Overall not a very good experience this time. Read moreGenuine Expedia guest review
after waiting to check in for more than 20 minutes, we got into our room. Room was nice. Turned on water to take shower and noticed water was pouring out of tub. There was no shower head. Called downstairs and after waiting for 45 minutes, maintenance arrived. They looked at the shower asked us if it was like that when we checked in. We said yes and […] they said they would have to get a shower head and returned 30 minutes later. After a long day and waiting for more than an hour to get a shower we went to sleep. We were woken up an hour later at midnight by persistent knocking on our for. When I answered it was hotel staff staying he had the blankets we requested. Told him he had the wrong room, and he recited our number. I told him it was incorrect because we had been sleeping and his knocking woke us. We have had unfortunate service at this hotel before. Last year during our stay the for alarms went off numerous times causing us and other guests to have to take the stairs down to the lobby. In the morning we asked for a letter check out time due to the disturbances. They denied even an hour stating that it wasn't their fault as there were teens who were evidently involved. We were disappointed but didn't hold it against them. However, this year I believe they just do not have the service or maintenance one would expect at a four star hotel. Read moreGenuine Hotels.com guest review
"A good hotel with the worst management!"
It took me 55 min to get checked in! Their computer system seemed did not work correctly. They did not give me the two beds room that was what we wanted. When I checked out, they charged me again and I had to argued I paid on Expedia.com. They charged me the room service fee for me not being told and used. Definitely some wrong there. But other than […] these, it was good looking hotel and most staff there are very nice. Read moreGenuine Expedia guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"Good but old"
Good but oldGenuine Hotels.com guest review
"WIFI"
Good stay except the WIFI does not work in Tower 1 and the end of the hall. After calling the Conceirge who had me call an IT person for 30 minutes, I was fianlly directed back to hotel staff and one of the engineering/maint. people told me about the connectivity issue related to location. At 10:30 PM, I had to relocate to a different room. As a Convention […] Hotel that caters to business people, this should never happen. Read moreGenuine Hotels.com guest review
I have always heard great things about the Peabody. My husband and I had a weekend getaway and decided to try it out. The interior lobby is stunning. The hotel restaurants are nice, though slightly overpriced when there are many fine dining options in Orlando. The lack of a 5 star rating is because the check-in staff was not at all friendly. The hotel […] charges $10 per day resort fee (they tell you it is for water and wi-fi, you are charged even if you don't use these amenities). Parking is also $16 per day, which is outrageous, even for Orlando. Beautiful property, overpriced, poor customer service. Read moreGenuine Hotels.com guest review
"Wireless service fee?"
When you check in you are informed that there is a mandatory service fee for wireless service. This seems misleading. Why not just include this in the cost of the room. The water pipes made loud noises in my room and the rooms next to mine.Genuine Expedia guest review
"Not pleased!!!!!"
Had problems with TV that is in bathroom mirror from day 1. HAD TO CALL ABOUT THIS ISSUE 3 TIMES. I was offered an upgrade to another room but the group we came with was all on the same floor. So i was given a 50.00 credit. Not much for what i paid for room. I was given a free breakfast voucher but could only have one item off the menu??? I choose the […] omelet but it was not real egg. Frig aka cooler was dirty. Also was charged to park. I was in the middle of downtown Orlando so where else do i park. Read moreGenuine Expedia guest review
"Great vacation hotel, but bad wireless network"
Wife and I stayed in the Executive King room. This is one of the better hotels we have stayed at, but I had to knock off 2 points. Half a point for broken wireless network (there is no wired network in the hotel), and the other one and a half points for taking more than 24 hours to fix the problem after acknowledging it. I had to call their tech support […] twice. Even after the problem was fixed, the connection wasn't fast enough. Wife was happy that I couldn't sneak in work on our vacation! On a positive note, the room was luxurious and pool area was wonderful. Read moreGenuine Expedia guest review
Not worth the $$Genuine Hotels.com guest review
Poor pool side service, and no service at all at the recreation pool. No shuttle service for airport or theme parks. should at least have airport shuttle, even a minimal cost would be nice. Probably will not use hotel again due to both issues. Had to ask for a free trolley pass, was not even offered, found out through another guest staying there. The […] trolley was not pleasant. Read moreGenuine Hotels.com guest review
Nice hotel and comfortable room, but the hotel service is really bad. Everyday I had to ask for shampoo and soap for our room (4 pex). Dirty glasses left in the room the entire stay never replaced. Breakfast at Napa was OK not excellent, very poor variety for a buffet breakfast.Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"Survey"
It was okGenuine Hotels.com guest review
"Mr."
During the stay I noted small white color ants/spider on side table under the glass. I reported the house-keeping department and they promised to clean with disinfectent but the issues are not resolved during the stay.Genuine Expedia guest review
"Gotcha charges"
Was charged $16 a night for self parking. Did not want to pay for their internet access. Was charged for housekeeping services on top of my bill.Genuine Hotels.com guest review
"peabody orlando"
It might be a good hotel for a convention but as for famiy week end getaways ,stay away from this hotel. While the rooms were nice, for a 4.5 star rated hotel it leaves alot to be desired. At check out there were more then expected " Hidden Charges". Also, the pool was noot staffed properly. We had to "Rent" a refrigerator that was supposed to be available […] upon request, and yet it took 3 phone calls and 4 hours to be delivered although it was requested before booking. We won't be re-visiting again. Read moreGenuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
Too big, too expansive, in 4 star hotel and things were not working in the room, restaurant an bar over expansive !I The water in pool was freezing! I was already in 50 hotels in Orlando, but for sure I will be not coming back to this one ! One guy name JJ in valet ( main entrence) was very nice !Genuine Hotels.com guest review
"Recent visit"
This was my first visit to this hotel, I was disappointed. I reserved a kind size room and they put me in a double...with little apology, the refridgerator in the room was not working nor did you have a mini bar or snacks (which I have always seen in a 4star hotel) also, (I understand this is out of the hotels control) but there was a very loud argument […] outside in the hall and security had to be called. Read moreGenuine Hotels.com guest review
"The Peabody Orlando"
The hotel is beautiful and the locatio is great. However, the staff, particularly the front desk and bellmen, could use some training in greeting guests and making them fell welcome. For a top-of-the-line hotel they were not the least interested in helping or accomodating guests with requests.Genuine Hotels.com guest review
"I will not stay at Peabody, ever again."
This hotel definitely is NOT a 4.5 star hotel in my humble opinion. Room service did not clean the room thoroughly, it was very dusty and they left our beverage glasses for 2 days even though they came in and made the beds. AC unit was working abnormally, even though we set it to 72, it was displaying 75... Parking is very expensive $16.00/day ADDITIONAL […] cost. I would only give this a 3.0 star....and believe me I am a world traveler, I have seen a lot to compare. Read moreGenuine Expedia guest review
"5 star hotel, 1 star service"
Hotel was great, room was very nice and well appointed. Service although pleasent was very poor. Waited for 20 mins at check-in because their was one person on duty, not because it was busy. At pool we waited over 30 mins with no service and only got some when we flagged them down. To cap it all after checking out it took us 30 mins to get the car […] out of valet parking. Not what you would expect from a so called 5 star hotel. Read moreGenuine Hotels.com guest review
The ventilation system did not work properly and the door to the bathroom makes it impossible to leave a rug in place or bath mat as the door sweeps in versus out...very poor design!Genuine Hotels.com guest review
"Peabody"
It is a good hotel, rooms r a bit disappointing. Not as oppulentb as would be expected from a star rating of this kind of hotel.Genuine Expedia guest review
"Check In"
We booked two rooms. Check in was supposed to be 3:00 p.m. We got keys to the first room at about 4 p.m. We did not get keys to the second room until 6:15 pm., The lobby was jammed and the front desk unhelpful. The next day a manager waived the resort fees and gave us a $50 credit towards breakfast because of the inconveneice.Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
Well when the hotel is full we have given sleep in the floor, next day with difficulty we got 2bed room. Rooms are cleanGenuine Hotels.com guest review
Slow serviceGenuine Hotels.com guest review
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com's position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews
