Extra-person charges may apply and vary depending on hotel policy.
Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
**These amenities may be available only in some rooms or units. Some amenities may incur additional fees.
A Green / Sustainable Property - Third Party Certified
This property participates in Green Key Eco-Rating Program, a third-party certification program that has been independently certified. Third-party certification measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy. An objective assessment of a company's sustainable tourism practices has been performed at this property by an auditor who is independent of the third-party certification program.
Cascade American Bistro - A 35-foot bronze mermaid sculpture with waterfall is the focal point in Cascade's two-story lobby overlooking Lake Windsong. Menu includes soups, salads, seafood, steak, and chicken. Open for breakfast, lunch and dinner.
White Horse Sports Bar - Sports bar. Nonstop sports on flat-screen TVs. Extensive wine menu, beer, and cocktails.
Hemingway's - Set high atop the grotto overlooking the outdoor pool, this Key West–style restaurant specializes in fresh seafood. Dinner only.
Palm Café - Casual restaurant serving ready-made sandwiches, salads, pastries, and light fare. Open early morning to late evening.
Trellises - Tropical-themed lobby lounge. Starbucks coffee served mornings. Cocktails, wine, and beer later in the day. Open early to late morning and late afternoon to late evening.
On the Rocks - The new pool bar situated along Lake Windsong offers views of the lagoon pool and beach. It is the hub of outdoor activity with four 60” TVs, relaxing, shaded seating with misting fans, bar stools and table seating with full bar and food service options. For guests seeking to linger a little longer, signature cocktails such as the Goombay Smash, Cypress Rum Runner, and Frozen Caribbean Colada provide the perfect concoction to pair with the most popular pool side noshes including Crispy Calamari, Crab Cake Sandwich, and the Florida Mahi-Mahi Taco.
Swimming and boating: Experience the enhanced lagoon pool, the signature attraction at Hyatt Regency Grand Cypress, where the new features will make you smile as you enjoy the moments that make memories. Located along the 1,000 feet of white sandy beach of private Lake Windsong, the free-flowing lagoon pool boasts 12 waterfalls, heated and non-heated pools, two whirlpools, new Water Slide Tower Pavilion, new Water Jet Splash Zone, new children’s Rock Climbing Stations, rope bridge, walking paths, and expansive, wrap-around sundecks.
These new features complement the resort’s favorite recreation activities including; S’mores pit with fireside storytelling and classic family marshmallow roasting fun; 1,000 feet of white sandy beach at the 21-acre Lake Windsong with beach volleyball, tether ball, lounge seating and hammocks; watersports with paddleboats, kayaks, hydro bikes, canoes, aqua cycles and sailboats; old-fashioned, canopied surrey bikes; and marked jogging, walking, and biking trails, just to name a few!
Golf: Four Jack Nicklaus Signature Design courses include an 18-hole layout and three nine-hole challenges. A golf shop has a full line of equipment, and PGA-level instruction is available at the Grand Cypress Golf Academy. The whole family can enjoy play on the nine-hole, par 3 pitch ‘n putt course. Tees, scorecards, and use of clubs and golf balls are complimentary.
Tennis: The Grand Cypress Tennis and Racquet Club has eight Har-Tru and four Deco Turf II tennis courts, five lit for night play. Instruction is available at the Tennis Academy.
Walking, jogging, bicycling: Options include three jogging and walking paths stretching from 1.3 to 4.7 miles, an Audubon Walk with a mile-long boardwalk past exotic plants and Florida wildlife, and nine miles of Cypress trails. The resort rents bicycles.
Fitness center: The Hyatt StayFit™ fitness center expanded features the latest in Life Fitness® Cardio equipment with 8 cross trainers, 11 treadmills, four recumbent and upright LifeCycles, free weights, and strength stations. The integrated LCD television offers guests enhanced interaction, Internet connectivity, and endless entertainment options.
The recreational activities listed below are available either on site or near the hotel; fees may apply.
Unless otherwise indicated, the charges below are not included in the overall room price. If not included in the overall room price, they will be charged by the property at check-in or check-out. Charges can vary, for example, based on length of stay or the room you book. This property told us they will charge you for the following:
We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Extra-person charges may apply and vary depending on hotel policy.
Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
Downtown Disney ® area is Disney for the adult set. Here, restaurant options range from fast-food fare to white-linen service. Entertainment choices include dancing, live music, and a multiplex cinema. Shops offer children's toys, as well as Harley-Davidson gear and hand-rolled cigars. Downtown Disney ® area's other appeal is its proximity to both non-Disney and Disney-owned golf courses.
see all hotels in Orlando"close to down town Disney"
My family and I had the best time .There is so much to do at the Hotel it was worth it just for a night .Genuine Hotels.com guest review
"WOW! A Vacation without leaving the hotel."
The hotel property is HUGE and the landscaping is beautiful. Golf was great. The kids loved the mini-golf, the little beach, and the water boats. The pool was amazing along with the breakfast buffet. The pillows were so good that we bought four for the family from Pacific Coast Pillows or you can get the at Hyatt at home website.Genuine Hotels.com guest review
"Great Family Place But Watch Out for the Closets"
This is a really nice place to take the kids for Disney. However, avoid Hemingways and watch out for the sliding closet doors.Genuine Hotels.com guest review
"A mini vacation even without the park!"
My children and I loved this place and would stay again! Two complaints. Not enough closet space for clothes and the mattress on my bed was so uncomfortable I could barley get out of bed the next morning! Second time I have has this problem in a Hyatt!Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"The best ever!!"
It is the best hotel resort I have ever tryed!!Genuine Hotels.com guest review
"Treated Like Royalty"
This by far was the best hotel we ever stayed at. The service was impeccable, the room service was amazing, the food was great, the room was clean and beautiful view, the hotel staff were kind and genuine, the breakfast spread was unbelievable. This was the highlight of our little vacation. We were treated like royalty from the moment we stepped in […] to the moment we left. Nothing about it that we didn't LOVE. Read moreGenuine Hotels.com guest review
"kids will think your a hero"
what a nice resort they offer everything you can imagine as far as activities and definatly try them all, use the town cars to get around to lessen the stress level $12 ride to downtown disney $20 to the main transportation hub for all parks (witch you will have to use anyway) stayed 5 days had more fun at the resort then in the parks,they were just […] finishing refurbishing most everything as of mid January Read moreGenuine Hotels.com guest review
"Short vacation"
Hotel under renovation all but one of the pools closed. Hotel does not offer free shuttle to airport or downtown Disney. Hotel will be nice once fully renovated however transportation service is a big disappointment. Guest notes that shuttle service is offered on a very limited basis to some of the parks but it is contracted out.Genuine Hotels.com guest review
"good hotel but..."
My room was in front of construction. It was not good for us.Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"Great price for the location!"
The Grand Cypress is conveniently located to all the parks and is reasonably priced for all the amenities and the updated rooms. The small pool was being renovated so our son did not get to use the water slides but they had rented inflatable slides as an alternative. The grounds are beautiful and loved the jogging trails. This was our second time here […] and there will definitely be a third. Read moreGenuine Hotels.com guest review
"enjoyed our 2nd stay"
It was very nice even with the construction/renovations in progress. A bit pricey for the resort fee plus a separate parking fee. Towel card arrangement was confusing, but didn't cause us problems in being able to use pool towels. Next time, we must plan more time just to hang at the hotel and enjoy all the amenities!Genuine Hotels.com guest review
The hotel and room were very nice. Since they are under going renovation. Little did I know when booking. So at 8am on our vacation we were woken up by workers. Horrible!! But the remodeling is looking good and great pool and things to do for children!Genuine Hotels.com guest review
Beautiful first class hotel.. my only comment is very pricey two drinks in plastic small cups at the pool 32 dollars.. the grounds were well kept and the pool area was nicely separated soo children could play in their own area.. fun things to play with on the lake..close to all attractions, and shopping. would go againGenuine Hotels.com guest review
"Great hotel"
Excellent hotel. Went with our 6 yo boy. He had a blast. The pools were awesome. He also loved both slides. I saw tons of happy folks enjoying themselves. Decent sushi on premesis.Genuine Hotels.com guest review
"Cleanliness of room"
Everything was clean except for the sofa. I would not let my dog on it If you'd paid me.Genuine Hotels.com guest review
"AWESOME HOTEL !!"
THe hotel is amazing, they are doing renovation around the hotel so if you dont mind seeing that then youll love it. THE POOL IS AMAZING and all kids of all ages love it.Genuine Hotels.com guest review
"Watch out for hidden fees!!!!"
This is a nice hotel. The problem lies in what they don't tell you, or try to hide from you. When we arrived and were checking in we were shown a piece of paper with amenities for the hotel, such as wifi and access to the racquet club. None of these amenities were going to be used by us. We were told that it was an additional $25/nt for these amenities. […] Assuming it was optional I thought nothing of it. I was then asked for a card for incidentals. I never give this to a hotel because I never make phone calls or rent movies or even charge to the room so I told the front desk that I didn't need amenities. I was told that a$75/nt hold was required. This would be a $300 hold on my card. Significant for me!! She also advised me that the $25/nt amenity fee was not optional. That was another $88 off my vacation budget. Additionally because I had a car, I had no choice but to pay another $11/nt parking fee. In all the hotel wanted over $400 in fees and holds in order for me to check in. When your vacation expense budget is around $1000 this is a huge inconvenience. Ads to that the ongoing construction and view of scaffolding out the window. I was very unhappy with this hotel!!! Read moreGenuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"Bliss"
We were so happy and all my daughter and husband were bummed about is that we had to go home after our vacation was over. Everyone was nice and hope we can come back. ;)Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"Super nice!"
The location and facility are fabulous! Everyone there is very friendly and helpful. Complementary champagne on check-in. Valet is not that expensive either. The rooms are very nice and modern with fixtures. Rooms are average size and do well for family of four, but any more than four and you will find the rooms very small. The only complaints I have […] are the shower could use a fully enclosed door. They only have a half glass door, so the cold outside air comes in making you hover under the hot water and wash up quick. That and the beds were a bit hard for my taste, but you can't make them perfect for everyone I suppose. Overall a great place to stay when at Disney, or just in Orlando area for business. Read moreGenuine Hotels.com guest review
"good location"
Good location. Rental car made it easy to eat out since hotel food are expensive. $22 resort fee does not cover the use of tennis racket ($8 an hour racket rental fee). Nice resort with lots to do. Would definitely stay again and bring my own tennis racket next time.Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"Great hotel but overpriced food"
Everything was phenomenal but the value of the restaurants. Three star food at five star prices.Genuine Hotels.com guest review
"Good hotel with some down sides"
First, let me say that we've stayed at this hotel four times now. We really like it, and feel it offers a good value for the money. It feels luxurious, has one of our favorite restaurants (Hemingway's!) and you can stay here for a reasonable rate, if you get one of their specials. This time around, we did have some issues. The staff was universally […] friendly and helpful, so this should not reflect poorly on them. But, the hotel (like many businesses in Orlando) is understaffed. And, they make up for the reasonable room rate by charging exorbitant rates at the bar, coffee bar, etc. We had a few drinks at the White Horse. On an afternoon when the weather was awful, many people were staying indoors. Well, they had one server and one bartender, and the drinks were awful. But expensive! Well, at least we waited forever for them... In our room, the air conditioner was extremely loud (like, couldn't hear the TV or each other loud) and didn't remove any humidity from the room. It was soup in there. The water pressure was pretty awful, and the shower was difficult to figure out. The design of the closet/bathroom, which made it impossible for one person to use the closet while the other used the bathroom, was just silly. Another downer -- the weather was so bad we couldn't go to any of the theme parks. No problem, we thought, we'd go to the pool (might as well) and have drinks at the grotto. No such luck. They closed the bar. Basically, understaffing and a lack of maintenance is hurting this hotel. We'd still stay there again, but watch the "extras" and don't expect the level of service they used to provide. Too bad. The people still working there were fantastic. Read moreGenuine Hotels.com guest review
"Great service! Some suggestions offered"
Warm, friendly, helpful come readily to mind when describing the service. The rooms need some drawers to unpack and more places to hang towels. The hair dryer is down right scrawny - must have been supplied by a man. The biggest challenge is the self parking. Though it was off season the lot was past packed, it was over crowded day and night. The isles […] are not marked so much time is spent looking for the car because all rows look alike. Food - way too expensive, so people just went offsite - duh. They could make a good thing even better with a few changes. Read moreGenuine Hotels.com guest review
"very good"
I am satisfy with services.Genuine Hotels.com guest review
"The Hotel didn't know anything about my booking"
The hotel didn't know anything about my chosen preferences. They didn't know the fact that I had paid extra for a lakeview room, so they initially gave me a room facing the parking lot. They didn't know I had prepaid their $21 daily fees, so they charged it again (I had to spend 20 minutes and finally had to email them my reservation so that they would […] take it off). They didn't know I had prepaid the taxes, so they charged them again. Don't know whose fault it is, if hotels.com, or the hotel itself, but it was pretty aggravating having to go through all this hassle when it is their job to know. Read moreGenuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"Sedy USA"
It was Excellent. I'll stay again near future.Genuine Hotels.com guest review
"Hyatt Regency Grand Cypress"
Best Hotel we ever stayed at. Grounds are spectacular. The pool was the best ever. Our grand kids loved the waterfalls and water slides. We enjoyed the paddle boats. Hemingways and White Horse restaurants were superb. The Cascades serve a great breakfast buffet. The room service meals were excellent as well.Genuine Hotels.com guest review
"Hyatt Grand Cypress"
This is a great hotel for familys. Lot's of Activities, 2 slides at the pools and paddle boats, canoes and rock climbing. Small beach lakeside. Restaurants are a little pricey, if you do not mind getting in the car there are many places to eat right down the road. There is a resort fee that you must pay upon check out $22.00 a day plus they are going […] to start to charge for self parking. Read moreGenuine Hotels.com guest review
bathroon 1/2 door no good no prevacidad slice door no to goodGenuine Hotels.com guest review
"Amazing Hotel/Resort for the Whole Family"
This was by far one of the best places I have stayed with our family of 6. Our children are ages 15 down to 2 and there was so much for everyone of every age to enjoy; including me and my husband who thoroughly relaxed because there were so many great activities for all the kids. We will definitely be going back to stay again. There is no need to leave […] the resort and sweat in the long lines at the parks; stay at the Hyatt Grand Cypress and just enjoy your vacation!!! Read moreGenuine Hotels.com guest review
"Hotel with Excellent Service and Amenities"
The staff at this hotel made sure your stay was enjoyable. JP, the server at the Cascade Lounge for breakfast, was excellent. The lady at the front desk, Pavi, was also very knowledgeable. The amenities were wonderful. We rode bikes, paddle boats, and surrey bikes. The food at the restaurants was also excellent. You have to try the crab sandwich it […] was delicious. Eduardo, the bell man, was very thorough in going through all of the amenities the hotel had to offer. The only thing being from Florida, the pool was rather cold. They do have a heated pool, but it was still cold for our Florida standards. Read moreGenuine Hotels.com guest review
"Beautiful property great customer service!!!"
Love this hotel 5 star all the way !!! Kids love the activities and the pool!!! We still stay again!!!Genuine Hotels.com guest review
"Quick Orlando family getaway"
My husband and I decided to take our 5 year old son to Orlando for a quick family getaway. When searching hotels the Hyatt seemed like the best option to meet our needs. The hotel is very nice and the rooms are clean. The 3 pools give ample space for cooling off from the hot Florida sun. The hotel is very family oriented with many activities from biking, […] boating, games and a movie night. The only negative I have is the on-site pricing. Drinks and food were out of line (ex. 2 drinks poolside totalled $28). All drinks include an automatic 18% gratuity whether you have it delivered poolside or walk up to the bar. I am happy to provide a healthy tip when it's warranted but don't assume all service is the same with the flat gratuity charge. The menu is somewhat limited at the Whitehorse Tavern however, the service was very good. Our server engaged in conversation and the next morning we found a hand written note slipped under our door from her wishing us a safe return trip home. A very nice personal touch. Read moreGenuine Hotels.com guest review
In a word FANTASTIC!!!!!!Genuine Hotels.com guest review
Loved that the kids were busy all the time at the lake,rock climbing,sand on the beach and also the camp firer roasting marsh-mellows! We did not have to leave the Hyatt to have fun!!!! Will stay again at the Hyatt:-)Genuine Hotels.com guest review
"Hyatt Grand Cypress"
Really enjoyed our stay. Lots to do on grounds and tons of places to eat near by or on site. would suggest you buy the room that includes breakfast. the buffet runs over fifty dollars for two people if you buy it each day. We booked the awaken special through Hotels.com and it only cost a fraction of that for two each day.Genuine Hotels.com guest review
"Fabulous Stay"
This was a VERY nice hotel. Wonderful location to all Disney/Universal/Sea World facilities and the hotel grounds themselves are wonderful and beautiful. Could have easily stayed 2-3 days without leaving the property and had a wonderful time. Have already reccommended to many of my best friends that have the money to stay anywhere they would like! High […] recommendations to this complete facility and staff and this comes from a person that has traveled extensively throughout the US, Canada, the Carribean and Europe. Read moreGenuine Hotels.com guest review
"Expensive - but nice experience"
Only had a one night stay. Enjoyed !Genuine Hotels.com guest review
Excellent hotel!!Genuine Hotels.com guest review
"Excellent hotel"
Wonderful hotel with superior service! Even my children were asking if we could come back to this hotel again. Highly recommendedGenuine Hotels.com guest review
"Awesome Hotel with the Kids!"
We live in the area and wanted to get away from our normal routine for the weekend. The staff and the service you receive at this hotel is exceptional. The pool area is amazing and great for the kids. We stayed in January and the heated pool with slide was warm enough to stay in for the afternoon. There is a "cooler" in the room, but not a refrigerator […] that stays cold enough for milk products or medication that requires true refrigeration. When we mentioned this concern, a true mini-refrigerator was sent to our room immediately. The rooms are very comfortable. There is a balcony to step out on, but not for seating. If you book a king room, be advised that you will not have a bathtub, but a stand up shower (kids loved it) with a rain shower feature. It does leak out all over the floor, but is otherwise very nice. Dining at the hotel looked great, but the environment of each option was not really kid friendly like most of the other hotels near Disney (our young ones will not sit and be quiet for long), so we opted for take-in and enjoyed our room. There are also a lot of kid friendly options at nearby Downtown Disney and the surrounding area. We loved our stay, kids loved the hotel, pool, beach area, activities, etc., so we will be back. Read moreGenuine Hotels.com guest review
"Hyatt Grand Cypress"
The Hotel was very nice and the staff was extremely helpful and polite. The beds were quite small which the double beds would be queen size.Genuine Hotels.com guest review
"A delight to stay here."
We stayed with our kids over the Thanksgiving weekend at the Hyatt Grand Regency. The lush foliage, the well-maintained facilities, and the huge pool were a welcome sight as we weren't sure what to expect. The staff was friendly, our requests were promptly heeded to, the maintenance was prompt and the the activities numerous. I have no hesitation in […] recommending this hotel to visitors to Orlando. Read moreGenuine Hotels.com guest review
"Great Hotel"
Great location with access to Disneyworld. Very clean rooms. A lot of amenities. Only issue I had was hotel states they have shuttle service to Disneyworld. They only have 3 shuttles per day which was not very convenient.Genuine Hotels.com guest review
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