Ocean Edge Resort & Golf Club

Everything is good . Customer service is friendly , but they could have been more informative about their offers and attractions near by. They even didn't offer any upgrades , they don't look like they care about why are you there. They can suggest based on the event customers are visiting. For example, if a family arrives their on a marriage day , […] they could offer next available upgrade for free or some fee etc... Almost all rooms/ are free. We went off season . Our room is clean but the lights are dull, they should replace lights with bright day lights in rooms. Read more

Genuine Hotels.com guest review

mlidew in tile grout in shower/bathmicrowave oven broken/A/C unit erratic

Genuine Hotels.com guest review

This resort was very over priced. The room and grounds were well kept, however the foyer to the room was dirty with leaves on the ground, and it smelled moldy. They charged a $9.95 daily fee for wi-fi, on top of all of the fees that they charge. Overall, we were very disappointed and would not go back.

Genuine Expedia guest review

Originally booked the villa (on the golf course part of the property) but upgraded to the building next to the mansion near the Oceanside. Overall pleasant property with clean rooms and modern fixtures.

Genuine Expedia guest review

The Ocean Edge is a good resort if you want to play Golf and explore the Cape as it's close to the bike trail. If you expect a beach holiday or want a full service hotel holiday this is probably the wrong place. Depending where you booked or where they put you in you might be far away from the beach. In my case I was in Arbor village, which is something […] if 2 miles away from the mansion and the beach but just next to the Golf course which was fine for me. I wasn't able to reach Spa services for a massage treatment for 4 days although my complaining to the reception (they just come in by appointments and by calling the given number you land on their voice mail with no call backs). The Golf course is actually really great and they have excellent Pros there too. Also the Villa apartment they've given me was quite nice which a kitchenette and washing machine and dryer. In the beginning I had to explicitly ask them twice to change the Bed linens as they were dirty, which was a bit unpleaseant. Read more

Genuine Expedia guest review

On Labor Day weekend prices are high wherever you go - but you shouldn't feel that you payed way too much!

Genuine Expedia guest review

was not happy - did not know that rooms were so far away from pools and beach and dining facilities - going by mini bus was not my idea of fun. The pools were very small the ocean was horrible - the beach was ugly andt to get to it down a rickety staircase for a senior citizen was not good - also when we got there the extra charges of $20 oer day was […] unexpected - had to pay the whole amount up front for reservation which is unheard of - would have left if it was not already paid for - the golf was very expensive and children were playing golf and had no idea how to which left the regular golfer in a bind - the separation of guests and owners was ridicul;ous - all we did was sleep there - would not recommend this to anyone Read more

Genuine Hotels.com guest review

Our room was dank and musty although amenities were nice - I anticipated being closer to the ocean and waterfront.

Genuine Expedia guest review

The pictures of this hotel are very misleading. We had two condo's at The Villages and for the price we paid we were very disappointed. I will say that the kitchen, living room and bedroom are very well decorated and spacious however lacked cleanliness. Our room had only been surfaced cleaned at best. The dirty towels from the previous guests were left […] in the bathroom along with their take out boxes. Our floors were filthy and even after we notified the front desk of the condition of our room it was still not cleaned properly. We had found the plastic top of a razor shattered on the floor after they had allegedly swept and mopped the floors of the condo, unfortunately we found this when walking around barefoot. Even the microwave was covered in food. The inside of the condos are very pretty and we could have been very happy with our stay if they would have taken the time to clean our condos. This would be a great place to stay for anyone with kids as the condos have pull out beds. Read more

Genuine Hotels.com guest review

It was not as nice as I had expected. The room was run down and very sterile looking. The bed was comfortable but the pillows not as all comfortable.

Genuine Hotels.com guest review

When we arrived at 5 pm our room wasn't ready. When we finally got our key to a villa, drove t the it and unloaded all our luggage and toted it to the door, we walked in on a nice couple who was in the room. There was no phone number on the key or any information they gave us, so we had to load all the luggage back up and drive all the way back to registration. […] I will say, fortunately the head of customer service happened to be at the front desk and did upgrade us to the mansion to a very nice room. We had 3 adults in our group, but we got a king size bed with a pull our sofa. Therefore one person had a bad nights sleep every night. However the room was good. The next day we got towels but no wash clothes. We called at 6 pm and was told they would be right up. Never arrived. The next day, we were leaving as the cleaning crew was coming in, told them about the wash clothes and asked them to be sure to leave 3. They did, NO TOWELS. Seems they can't quite get everything right for a fairly highly rated resort. Pictures are alot nicer on web site than actual location as usual. Read more

Genuine Expedia guest review

I wouldn't stay here again. it wasn't horrible, but it wasn't nice enough to justify the cost. Room was only spot cleaned - the floors were dirty - many of the lights wouldn't work and there were no clocks in the entire place. Oh, and don't expect to get any cell service if you're on the bottom floor if you use VZ or ATT.

Genuine Hotels.com guest review

you will get no beach acess, and it is across the street from the resort

Genuine Expedia guest review

Restaurant staff and service was poor at best........ beach chair system when busy is riduculous.........they will not hold a chair if you leave to get food.......... they will give it to someone else...... great location and very nice facility

Genuine Expedia guest review

The big plus of this site will definitely be their location and their grounds, which are very good. The staff at the reception was very kind and helpful. Our room was quite spacious and comfortable. We were a bit displeased with some of the additional services. The information folder was incomplete and contained torn pages. Furthermore, the wifi was […] for us not inclusive and costed 10$/day. On top of that the wifi connection strength was poor to the extend that it was only usable on a particular spot in the room. For the price paid for this type of resort, we expected a better job in this regard. Read more

Genuine Expedia guest review

The hotel was o.k. We had a one bedroon in the Villages. The hallway leading up to the room had a wet mold smell, which was a little overbearing but the room was clean and did not smell. The Villages are on the golf course not on the ocean. The mansion is on the ocean and is beautiful with a nice bar for drinks. The grounds are beautiful with a great […] golf course. Would go back and ask for a room on the ocean. Read more

Genuine Expedia guest review

the bed was very uncomfortable,the bath room tile was falling off the wall

Genuine Hotels.com guest review

Our family of 4 had a w end breakaway at the Ocean Edge Resort. First feeling was very positive when we looked at those 2 nice mansions turned to the Ocean. Second feeling was less positive as we ended up with a room located in another part of the resort, 2 miles away inland. It has been a disappointing experience for us even if the room was nice and […] clean. Also you cannot come in before 4 PM and you have to be out by 11 AM, i am waiting for the time when we will get our room keys at 7 PM and will have to leave the room at 8 AM the next morning. Will the hotel continue charging the price of a full day/night stay then ? I bet they will. Read more

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Unless you pay top dollare to stay on the mansion side having to travel 2 MILES to get to our room was a bit of an annoyance!! Not to meantion that some of the dishes in the kitchen were dirty and neighbors were REALLY loud!! Not one picture was a pic our where we stayed!!! My bf and I wanted to scope it out as a potenail place to get married! Glad […] we went and stayed because Id never go back! Read more

Genuine Hotels.com guest review

Getting an off season rate at Ocean's Edge, on hotlels.com seemed like a great President's Day excursion, but things were not as they seemed. I specifically requested a room with a whirlpool tub, which is what I was told I was getting. Unfortunately all those rooms are being renovated, which, what are ya' gonna' do. What I didn't at all care for is […] the basement level villa we were put in, (especially with not hot tub). The bigger problem with this room was no cell service whatsoever. They were gracious in switching us to another room, which was definitely an improvement. The bar and service were great, but the kicker is the $10 resort fee they tack on to your room rate. I didn't use any resort services, but mostly I find hidden fees very off putting. The rates were off season, but it is a higher end hotel and the rate was still at the limit I wanted to spend. Oh well. Read more

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

The mansion at Ocean edge is beautiful (where you check in), as is the ocean terrace restaurant overlooking the water. The golf course is lovely, and I am sure the beach in the summer is great. The Britteridge Villas left a lot to be desired in my opinion. For what we paid in late september, I expected a bit nicer accommodations. The size of the villa […] is great. It has a nice bedroom, a kitchen and living room area. It has an older feel to it and looked a bit outdated. The throw rug under the coffee table was dirty in our villa and the bed was uncomfortable. It wasn't terrible by any means, just not what was expected at this price point in late september on the cape. Also we were with a large group, and were the only ones to receive a villa on the bottom level with a tile floor in every room. We were also the only ones in the group with small children, and it would have been nice to know that my room would have a tile floor when we were assigned it. We would have preferred a room with carpeting like all the other rooms for our baby. I felt the prices this time of year were unreasonable for what we received. We had to pay a charge for the amenities which we never used (not using the beach in september when it is 60 degrees). We were there one night. Other hotels don't charge for use of their pool, fitness room or grounds... I don't like being nickel and dimed when I check into a hotel/resort that is already expensive. We did look at the pool, but it definitely looked older and the water didn't seem very warm, so we decided not to swim. Read more

Genuine Hotels.com guest review

first room had steps and I told them no steps. The second room had the most uncomfortable bed I ever slept on. I thought the comforter might be down & pillows feather. It took over 6 hours to get someone to come in and check it out.

Genuine Hotels.com guest review

The property is large and I was not aware that I was staying across the road and not in the main complex. Also it took two days to get houskeeping to bring a mat for the very slippery bathtub.

Genuine Hotels.com guest review

The location is good, close to other areas and things to do at the resort. We were sad that they pools are not heated so no swimming

Genuine Hotels.com guest review

The room and bed especially were comfortable. There were lots of families with children and they overran the hot tub and other areas. Our toilet was clogged and front desk didn't answer. We ended up using the public toilets. I guess it's about getting a comfotable bed Mid-cape...

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Resort is impressive when you arrive. Staff are on hand to help you until 5pm then...no one. Room was average with broken shower head and tub that drained slowly. Air conditioners in hallways were leaking water and a cup was placed under it! Beach is quite 'smelly' because it is the bayside and not easy access. Other amenities were not easy to locate. […] Overall it was okay but not worth the money. Read more

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Had to attend a conference at Ocean Edge in early-May. Note that this is still the off-season, so dining options at the resort and around the area are very limited. My room was located on the edge of the property, and I needed my car to drive from my room to the conference. The hotel staff was very friendly, but they messed up my reservation and thought […] I was checking out after 1 night. They quickly fixed it the next day. The TVs in my room were old CRT type, and pretty small, and no alarm clock was provided in the bedroom. Overall the place was okay, and probably is better during the season. But for the off-season, you might be better off at a B&B on Main St. Read more

Genuine Hotels.com guest review

The actual grounds are breathtaking as is the main mansion and restaurant that overlook the water. The food is outstanding and service was good too. I was highly disappointed in the fact that most of the villas, including ours, was a few miles away and completely separate from the main hotel grounds. Our villa was more like a condo complex and the parking […] was INADEQUATE....there were no spaces near our villa, so we were told to park up the hill in a small lot...but that was ALWAYS full, so we had to park about 1/2 mile away in a huge lot. I did not like the idea that our vehicle was so far away and in a lot that wasn't being watched and that I had to lug all of my belongings from the car to the villa. It was not what I had expected at all and I thought it was a lot of money to pay for a condo complex down the street. If I had been staying in the main area, I would have been much happier. Read more

Genuine Hotels.com guest review

For price, less than expected. For example, no refrigerator in room. Beach VERY unimpressive. Payed to use "private beach" and lotta rocks making it hard to get in and out of water. Get the rakes going, fellas.

Genuine Expedia guest review

This is a nice place to stay if you don`t mind to pay a lot of money for what you get. Location is great right next to bike path, beaches short drive away. Make sure you ask them to clean your floors, I didn`t so they didn`t get cleaned.

Genuine Expedia guest review

We stayed in one of the Britterige Villas. It was nicely furnished and modern, but nothing more than a very standard condominium-type building. Our main complaint with our room is that the floors were all ceramic tile and they were dirty. I contacted hotel staff twice, the second time in person, to complain and ask that the floors be at least swept […] (they really needed mopping), but they never were. Considering the price of the room, this is simply not acceptable. There were other issues with housekeeping as well: they didn't always bring us new shampoo, conditioner and soap, but that's very minor and forgivable if they had just cleaned our floors! They seemed to use the tile as an excuse to not have to do anything. Read more

Genuine Hotels.com guest review

Upon arrival to this beautiful resort, I was told that I would not have access to the private beach even though I was paying a daily $20.00 fee for use of the resort facilities. Only guests who are staying on the beach side (Mansion) have access to the beach. If you are staying on the other property - the other side of the main road - you may use the […] pools and other activity areas. When I asked for towels to take to a public beach where I would have to pay, I was told that I could not remove the towels from the pool areas. I found this to be unacceptable. Also, upon arriving back at my room one evening, I found my door to be left open! Since I am a single female traveler, I found this to be a bit unnerving. Luckily, nothing was missing and more importantly, no one was in my room. I called the front desk to inform them and they said they would have the manager call me back. He never called back! I called again the next morning and asked to speak to the manager. I explained my concern about security of the guests and he said this never happens. None the less, I let him know that this was unacceptable. He finally, deducted my daily activity fees and a dinner I had charged to my room. However, in all fairness, the grounds are beautiful and the food at the Ocean Terrace was delicious. The wait staff was very friendly. Read more

Genuine Hotels.com guest review

This is one of those resorts that still works on the old school "once our customers are here and helpless, take them for everything they've got" business model. You'll be besieged by extra charges from the moment you check in when you're hit with a rather high "resort fee." That resort fee doesn't actually cover anything--you still have to pay extra […] for anything you'd like to do. The resturant has a beautiful view, but meals are overpriced and low quality. Low quality as in "hope nobody notices you spit the unchewable bit into a napkin" low quality. The bar downstairs is better, and probably more in keeping with the kitchen's level of ability. Staff seems to be mostly foreign exchange students who, although sweet, don't seem to be all that well trained or on top of their jobs. I'm not a golfer, so I can't speak to the quality of the course--it might be that that's so great it makes up for everything else. What else to say? I was here for a business conference on somebody else's tab, so couldn't complain too much. I would never go to this place voluntarily. Read more

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

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Genuine Hotels.com guest review

The advertisement is deceptive, we stayed in a 1 bedroon condo unit not the mansion as advertised definitely not on the Ocean edge. The Mansion is on the Bay, the amenities fee does not include the tennis courts and the pool in our golf community is only open on weekends. We had a relaxing get away, just my husband and I but definitely not we had expected […] , as the pictures of the resort show a mansion on the water we were 2 miles from there. Read more

Genuine Expedia guest review

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Genuine Hotels.com guest review

Be aware of added fees upon check in. Our room was across the street from the main facility far from the amenities the resort had to offer.

Genuine Hotels.com guest review

We booked a room in the villas, and we knew they would be a little distance away from the main facilities... but not that far, honestly. Deceiving. But even more deceiving is that villas guests are second-class guests, and we were not allowed on the resort's private beach! We don't play golf nor tennis. We booked in that hotel specifically for the advantage […] of having a private beach, which means not worry about traveling, finding a parking spot, paying $$$, or experiencing an over-crowded public beach. The resort was more expansive, but we sure thought that was worth it. We were so wrong. Read more

Genuine Hotels.com guest review

We had a one bedroom villa for my 2 kids and my wife. Mattresses in the master bedroom are the worst ever. Housekeep was so-so with floor not always being vaccumed, shampoo not being refilled and had to call to get new coffee pouches. The 20$ fee per NIGHT +taxes was a little bit of a disapointing surprise. Be aware, no access to the beach if your room […] is on the golf side of the resort. Overall good location and nice swimming pool.Was expecting better for the price. Read more

Genuine Hotels.com guest review

Nice resort but very sprawling..be prepared to walk and take a shuttle to all the amenities...nothing at your doorstep.

Genuine Expedia guest review

This is a fairly typical US "Resort" hotel very geared up for American families and for Corporate meetings/Seminars. It is functional and mid range in terms of quality. The staff are pleasant and friendly but are mainly ex pat students from Europe who are working their summer holidays so some of the service aspects were patchy to say the least. The […] biggest irritation was that there seemed to be no one with a professional service background in charge at peak periods so there was a lot of rushing around but no real organisation or problem resolution. I have no issue with student staff (I did this myself in my student days) but the Hotel needs to support and supervise. The property needs some updating in terms of decor and finish as well as some of the in room airconditioning equipment. We had to have a complete unit replaced due to noise and fumes. This was done with efficiency and good grace but it is not something you expect at these prices. We had "upgraded" to a deluxe room in the mansion which was very basic by European standards with an extremely old and stained carpet and while it was a large room it was not up to the standards of other hotels we used,at this level of price, on our trip. Quality of breakfast was extremely limited and, again, would not measure up to the standards I would expect and indeed encountered elsewhere at similar levels of price. I think we might go back there for the location but maybe use one of their bungalows instead of the main building. Read more

Genuine Expedia guest review

Hier wordt iets anders verstaan onder een villa dan in het woordenboek staat: "Een villa of landhuis is de benaming voor een luxueuze vrijstaande woning" Hier is een villa een appartement in een groot complex met buren links, rechts en boven je. Het gebouw is geheel van hout en daardoor erg gehorig. Het resort bestaat uit twee afzonderlijk delen. […] Het ene deel ligt aan de oceaan (main building) het andere deel ca 2 kilometer verderop aan de golfbaan. Het geheel is wat grootschalig, met kleine kinderen een prima bestemming. Read more

Genuine Expedia guest review

Méga resort ( vieillissant ) à l'américaine ; il faut la voiture pour aller à la plage ou utiliser le shuttle de l'hotel....l'accés au wifi est payant : 10$ / jour, l'accés à la salle de fitness ( super matériel ) est également payant : 15$ / jour et par personne.....il n'y a pas d'écran plat dans les chambres et l'ameublement est daté. Le golf est […] somptueux et difficile ! En gros, c'est un Pierre et Vacances, à la taille XXL ! Read more

Genuine Hotels.com guest review

Schöne Lage, sehr unpersönlich, keine Informnationen, ROH lieber nicht

Genuine Expedia guest review

Das Hotel besticht durch seine Lage. Das Haupthaus ist sehr schön und bietet eine guten Service. Wir waren allerdings in der Golfsiedlung ca. 3 km entfernt vom Haupthaus untergebracht. Dort ind wohl auch die meisten der Zimmer. Das Zimmer gar gross, mässig gepflegt und etwas dunkel. Die Matratzen waren eine katastrophe.

Genuine Hotels.com guest review