Extra-person charges may apply and vary depending on hotel policy.
Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
**These amenities may be available only in some rooms or units. Some amenities may incur additional fees.
Guests are offered a complimentary continental breakfast.
Recreational amenities at the hotel include an indoor pool and a fitness facility.
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Extra-person charges may apply and vary depending on hotel policy.
Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
"Great stay!!"
A group of my friends and I stayed here for a comedy show in the area. Very nice rooms and hospitable staff. Thank you!Genuine Hotels.com guest review
"come again"
Clean. Was nice to have a real smoke free room. Would stay again.Genuine Expedia guest review
Have stayed here many times..we liked it even though our friends from Hamburg said its a rough part of town..Genuine Hotels.com guest review
"Nice comfortable hotel."
Nice comfortable beds. Good shower pressure. Breakfast was decent. What I had expected. There isn't much to do around though.Genuine Expedia guest review
"great"
All the personnel we had contact were warm and friendly. The hotel was being remodeled but was clean and no dust from the construction.Genuine Expedia guest review
"Pleasantly Surprised"
I'm used to being disappointed in hotels, but this time my wife and I were surprised to see how nice and clean the hotel was. The outside, lobby, and rooms were all impressive. No trace of smoky smell in the room. Comfortable bed and nice shower.Genuine Expedia guest review
"Great new hotel"
This is a great new hotel. Not the best location, but worth the savings. I have been back a second time because it was so nice.Genuine Expedia guest review
"Best Western Plus Lackwana NY"
I was surprised that this hotel rating was only a 2 1/2 when I checked on line. It was clean, nice, well staffed, decorated beautiful. We had a wonderful stay.Genuine Hotels.com guest review
"BUF trip"
Everyone was very friendly, the location was perfect and the price was GREAT for what it is. I know it doesn't have a very great star rating, but it worked well for us. We were on an adventure using public transportation and it worked well!Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"Very satisfied"
Very nice little hotel, very clean and quiet. Nice pool, great breakfast tooGenuine Expedia guest review
"very satified"
After spending one night in a different filty hotel for the same price, we were so relieved to find a clean, welcoming hotel. Tastefully done. Rooms were spacious and very clean. I am somewhat of a neat-freak, so it was wonderful to end our trip in a room we felt comfortable in and were able to get a good night sleep. Wish I could have this quality/cleanliness […] everywhere I stay in the future. By the way, I am not one to leave reviews! Read moreGenuine Hotels.com guest review
"Hidden Gem"
If you need a place to stay south of Buffalo, this is a really convenient & clean hotel. We we're in town for a wedding in Hamburg, visited friends in Gowanda, and went north one day to The Falls so my son could see them. It was a good central location to hit those spots and reasonable enough considering the quality of the hotel. Hot Waffles and more […] available in the lobby in the mornings and the staff was very helpful when we needed them. Read moreGenuine Expedia guest review
"Diamond in the Rough"
Of the 4 hotels we stayed in on vacation, BW Lackawanna was the nicest and the hotel we compared all the others to. My husband liked that each bed came with 4 pillows and the fridge was convenient for traveling with kids. The room was spacious, modern and clean. I took the kids to the pool in the evening and although it was small, it was clean too. […] The breakfast selection was great, very family friendly with a staff person stocking supplies and cleaning tables. The neighborhood around the hotel wasn't the best but the hotel was a pleasant surprise. Read moreGenuine Expedia guest review
"Best Western Plus the Inn of Lackawanna"
We were taking a trip to Niagara falls and since we booked at the last minute, all the hotels at the falls were booked. Based on the generally favorable reviews on this website, I decided to book here. This is an excellent hotel that is clean, well-maintained with a friendly staff. They went out of their to help me with information. The breakfast was […] actually very good with a lot of choices and my kids loved it. I would definitely stay here again and highly recommend it to other people planning a visit there. Read moreGenuine Hotels.com guest review
"Best Western Plus the Inn of Lackawanna/ Buffalo"
Great place to stay! Good clean rooms, and a great staff.Genuine Hotels.com guest review
"Visit to Buffalo"
Visiting from Toronto - Buffalo Sabres game at the HSBC Arena. Wanted to spend the night somewhere close but not have to spend a fortune. The rate was great, the hotel itself was clean, staff were friendly and curtious. Bonus - Complimentary breakfast and there was pool - my 10 yr old son loved it....Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"Best Hotel while travelling to Naigara"
Absolutely nice and great experence with the hotel and their staff.Genuine Expedia guest review
"Nice hotel but not much near the hotel"
I had to stay in Buffalo for a week for my job and this was the cheapest hotel I could find in the Buffalo area. The hotel itself is along lake Erie but it is across the road and there are old abandoned warehouses across the street meaning you can’t really see the lake. There are no nearby restaurants (meaning within walking distance) and there is not […] really a neighborhood feel to the place. It sits as a lone sentinel near Lake Erie. If you look hard enough there is a mall and shopping area about five miles away with a lot of different food places and entertainment. The hotel itself is very nice. It is also new, built in 2007. It has a pool but I did not get to partake in that. The rooms were clean and very nice and it had a refrigerator and microwave in it. The bed was comfortable and the bathroom was modern and clean. The staff were friendly and the area is quiet. Breakfast is a bit above the norm and includes a waffle maker. There are other standard breakfast options like cereal, muffins, toast etc. The breakfast area was always crowded and I ended up eating it in my room every day except once. For the size of the hotel there are not enough tables to sit everyone at breakfast. If you are looking for a nice, safe place to stay and do not care that it sits alone in a somewhat desolate area, then this is a great hotel to stay. Read moreGenuine Expedia guest review
Great Experience!Genuine Hotels.com guest review
"Close to local events"
The hotel was very quiet. Breakfast was good. No hot tub in pool area like another Best Western we stayed at before. (I was really looking forward to that.) Service was great. The front desk attendant changed our room very quickly when I mentioned the chlorine smell in it. (The room was nowhere near the pool.) Overall, a very good stay.Genuine Hotels.com guest review
"The only bad thing was the rollaway bed"
We enjoy the hotel, the breakfast was great. The staff were friendly.. The only bad thing was the rollaway bed. The hotel didn't charged us $10 for it.Genuine Hotels.com guest review
"SUPER COMFORTABLE BED"
Was a great hotel. I would recommend to anyone and everyone.Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"Great family hotel;"
Breakfast was great-pancakes, eggs cereal juice coffee bagels & condiments- Bed comfy-clean & very spacious room! Free internet!Genuine Hotels.com guest review
I came for a 1 night stay with my wife and baby. It was very comfortable and the complimentary breakfast was good. Clean rooms and having a Tim Horton's nearby was a nice surprise.Genuine Hotels.com guest review
"Nice, Clean Hotel"
We stayed at the Best Western Lackawanna after watching the Bills game. The hotel was in an industrial area so there wasn't too much around (it's right beside a Tim Horton's though!). The room was big, clean, and the bed was very comfy. Continential breakfast in the morning was convenient and well stocked. Overall, I would recommend this hotel. I would […] not hesitate to stay there again. Read moreGenuine Expedia guest review
"Friday Night Stopover"
All staff that we encountered were very kind and helpful. The room was sufficient in size, the beds were very comfortable. Great selecton of breakfast which included ready to make waffles and hard boiled eggs.Genuine Expedia guest review
"Best Western Lackawanna"
Very clean hotel with excellent service In between downtown Buffalo and Hamburg so it's conveniently locatedGenuine Hotels.com guest review
"Tolles Hotel an den Seen/Falls"
Schnelles Internet, sehr saubere Zimmer, gutes amerikanisches Frühstück, in der Nähe des Ford-Werks, leere Gebäude in der Umgebung.Genuine Hotels.com guest review
super hotel, super komfort in dieser klasse, top frühstück, guter pool, sehr empfehlenswert in preis leistungGenuine Hotels.com guest review
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