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Location.
This Flagstaff hotel is within a mile of Riordon House, Northern Arizona University, and Lowell Observatory. Also Walnut Canyon and Sunset Crater Volcano National Monuments are 15 miles away.
Hotel Features.
Woodlands Hotel has a spa tub, a sauna, a fitness facility, and a seasonal outdoor pool. Business amenities include a business center, complimentary wired high-speed and wireless Internet access, meeting rooms for small groups, and audio-visual equipment. Woodlands Hotel has restaurants, a seasonal poolside bar and grill, and a bar/lounge. Room service is available during limited hours. Guest parking is complimentary.
Guestrooms.
Amenities featured in guestrooms include hair dryers, coffee/tea makers, and clock radios. Guestrooms have 37-inch flat-panel HDTVs with premium satellite channels, including HBO and ESPN, and free movie channels. Business-friendly amenities include complimentary wired and wireless Internet access, desks, and voice mail. Rollaway beds are available on request.
Extra-person charges may apply and vary depending on hotel policy.
Government-issued photo identification and a credit card are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
**These amenities may be available only in some rooms or units. Some amenities may incur additional fees.
Woodlands Restaurant - This casual American restaurant offers atrium seating and buffet and à la carte selections. Open for breakfast, lunch, and dinner.
Sakura Restaurant and Sushi Bar - Japanese favorites include Teppan-style meals prepared tableside, tempura, and fresh sushi. Open for lunch and dinner.
Poolside Bar & Grill - Offering a variety of burgers, sandwiches, and chicken kabobs. Alcoholic and nonalcoholic beverages. Open Friday - Sunday during warmer months.
Lobby Lounge
The Woodlands Hotel offers a seasonal outdoor splash pool with a spa tub; an indoor spa tub; and a fitness center with a treadmill, universal machine, stationary bike, and sauna.
Skiing and other winter sports are available at the Arizona Snowbowl, 15 miles away. Ten miles from the hotel, the Continental Country Club provides an 18-hole golf course, pro shop, and driving range.
The recreational activities listed below are available either on site or near the hotel; fees may apply.
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Extra-person charges may apply and vary depending on hotel policy.
Government-issued photo identification and a credit card are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
"Nice stay"
The room I had was in a corner with views of 2 sides of the hotel (walls only) and when I cracked the window for some fresh air I found it to noisy. I'd stay again, but not in the room I had.Genuine Hotels.com guest review
Response by Woodlands Hotel We are pleased to hear you'll be returning to the Woodlands Hotel and we do everything we can to accommodate guest requests for specific rooms or locations.
This guest did not leave a comment.Genuine Hotels.com guest review
"Good Little Hotel - Excellent Value"
I would have given this all ratings of 5, but a few minor issues marred my two bookend visits to the hotel (I stayed for two days, left, and returned for another two). Upon arrival the first time, I was given the key to a room that was propped open with the deadbolt latch. Having traveled all day, it was an annoyance and (unfortunately) the first impression […] I received. Made me skittish about safety and security at the hotel. On the second visit, I booked two single night bookings through a third-party website. On the morning of the second day, I went to the front desk and reminded them of this, and was assured that everything was "set to go." As I anticipated (I spent 12 years in international hotel management), when I got to my room at 10pm, after 13 hours of work and driving, I discovered my key was no longer functional. They had to check out the first reservation and check in the second, rendering the key useless. It's the little attention to detail like this - even with my prompting the Desk staff - that makes a difference. Otherwise, I would recommend the hotel without hesitation. Great location, very clean, good facilities, nice basic bath amenities. I didn't spend much time out of the room using the public space or F&B outlets, so can't comment there... Good value. Read moreGenuine Hotels.com guest review
Response by Woodlands Hotel We truly appreciate your candid feedback. We use comments such as yours as teaching tools - focusing our staff not only on what we are doing well, but where we can improve our services. Thank you for the kind recommendation.
Hard to sleep due to noise in the hallway and adjacent room from 2-4:00 am.Genuine Hotels.com guest review
I stayed the night there at the hotel wouldn't recommend the restaurant, dish ware had been dirty, sandwich tasted a bit off. Hotel front desk clerk didn't mention the deposit on the room. There was a blonde hair in the bathroom, Im not a blonde haired person. But overall it was comfortable and bed was clean. That mattered more.Genuine Hotels.com guest review
Response by Woodlands Hotel We appreciate your candid feedback. We, as a management team,learn from all reviews, but especially those such as yours. We'll be using your comments as a training tool for our housekeeping team. To us.. it ALL matters.
Housekeeping knocked on the door at 9:15 AM asking if we wanted the room made up. This seems absurdly early. We said yes but not until after 11. Never came back.Genuine Hotels.com guest review
Response by Woodlands Hotel Thank you for the feedback. We'll review with our housekeeping department. Comments such as yours are how we learn and grow and improve.
Room was nice. But the AC didn't work had to open a window. All and all a good place to stay I like the sleep number bedsGenuine Hotels.com guest review
Response by Woodlands Hotel Glad you like the Sleep Number Beds... We ARE concerned about your commment regarding the A/C unit. They definitely should work. We do ask guests, if there is any problem in the room, to please let our team know so that we can resolve it and you're able to fully enjoy your stay with us.
"Family Ski Getaway"
The hotel was easy to get to and close to all the sites in Flagstaff. It was clean, convenient and comfy for a family of 4. After a long day of skiing at Snowbowl, the whirlpool was great to relax in. We stayed in a room with regular beds so we didn't tryout the Sleep Number beds. TV was updated with lots of channels and WiFi was super to stay connected […] to the office. Read moreGenuine Hotels.com guest review
Response by Woodlands Hotel Thank you for including us in your family vacation to Flagstaff. We're so pleased you found our location convenient to Arizona Snowbowl and all there is to see and do around Flagstaff.
"Why knock on door early in the morning?"
The condition of the hotel is excellent. However, was wake up by the hotel staff early in the morning, around 8:30 AM knocking on door, the staff said she just wants to check if we still inside?!!!. Eventhough check out time is noon, and there a phone?!!!.Genuine Hotels.com guest review
Response by Woodlands Hotel Let us apologize for the early call. That is definitely not our standard and we'll be sure to share your feedback with our housekeeping team.
"Very nice"
Last minute reservation that can often end up as a dump for too much was was very nice hotel for a great price.Genuine Hotels.com guest review
Response by Woodlands Hotel Thank you for choosing the Woodlands Hotel. WE are so pleased you enjoyed your stay with us.
"Didn't quite live up to their promise"
Comfortable, clean, convenient. However, when I had a complaint about the clogged bathtub drain, this hotel did not follow through with the promise of "if you are not satisfied with a part of your experience here, you won't pay for it." Guess it goes to show you just can't expect excellence in customer service any more.Genuine Hotels.com guest review
Response by Woodlands Hotel Let us apologize that your experience didn't live up to your expectations. We do make every effort to provide excellence not only in amenitites but in overall service experience. Our staff is trained to 'make it right' when there is a guest concern or opportunity. We hope to have the opportunity in the future to prove to you that we continue to strive for excellence.
Friendly hotel staff. Good restaurant. Did not care for the Sleep Number bed. Glad I tried it; won't ever buy one.Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"Great Location"
This hotel was in a great location for access to Riordan and Lowell. Also, there were plenty of fast and easy food options and stores all within a mile of the hotel. All aspects related to comfort, convenience and quality of he room were fantastic. The only downside to the hotel was the disappointing options for food inside the hotel. The prices were […] too high and service was bad. Read moreGenuine Hotels.com guest review
Response by Woodlands Hotel We appreciate you feedback and are pleased that you found our location near Riordan and Lowell convenient. We have taken note of your concerns with the restaurant and are in the process of addressing them with our Food and Beverage Director. Thank you for candid comments that allow us to continue to improve our products and services.
"Good"
Nothing special, but good for price.Genuine Hotels.com guest review
Response by Woodlands Hotel We'll continue to look for ways to 'Wow' our guests. Thank you for your comments.
This guest did not leave a comment.Genuine Hotels.com guest review
"Sleep Number Beds Didn't Work"
Hotel was nice, people were nice, location was perfect & the breakfast was really tasty. The sleep number beds were not working and was pretty dreadful. I would stick to old fashioned mattresses if the sleep number beds breakdown.Genuine Hotels.com guest review
Response by Woodlands Hotel So pleased that you found our location perfect, breakfast tasty and our service met (or exceeded) your expectations. We apologize that the Sleep Number Beds did not meet your needs. Please note that we do offer rooms with Traditional Beds available either upon making reservations or upon request at check-in.
"Radisson Woodlands Hotel"
My stay was very comfortable and perfect for my quick trip to Flagstaff. I would recommend this hotel to others.Genuine Hotels.com guest review
Response by Woodlands Hotel We love to hear about 'perfect' stays. Thank you for choosing the Radisson Woodlands Hotel Flagstaff and for your recommendation.
"Great hotel with some customer service to improve"
The hotel is nice, clean and comfortable. The only aspect to improve is the attitude of the staff: they act like they don't care about you. At the reception the guy was not welcoming at all, i felt like talking to a machine. At the restaurant the waiter was completely busy and had little time to take our order. At checking out the girl at the reception […] was again machine-type, not welcoming at all. Read moreGenuine Expedia guest review
Response by Woodlands Hotel On behalf of our entire service team at the Radisson Woodlands hotel, we apologize for the disappointing service you received on your recent visit. Our team works hard to make sure our guests are comfortable and receive our best service, from initial check-in throughout a guests' stay. We take service very seriously and will use your review as a training tool not only for the front desk/recption but also our Food & Beverage outlets. We know you have a choice in accommodations when visiting Flagstaff and hope that we will have the opportunity to serve you again in the future.
I was very happy with everything except the loud fan/furnace in the room. It was the loudest I have ever heard, and kept me up all night. I wish I could have shut it off, but we would have been very cold.Genuine Hotels.com guest review
Response by Woodlands Hotel Thank you for the feedback. We appreciate comments that assist us to make improvements that are the most valuable to our guests.
This guest did not leave a comment.Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"New Year's ski trip"
Hotel staff was very friendly. Rated cleanliness a three as there were hairs left in the bathtub from previous occupants (gross I know). It looked clean but they could have made sure to get rid of them. Just makes you question if it really was cleaned. The hotel is approximately a 30 minute drive to Snow Bowl which was a little longer than we expected […] but I don't think you will find anything closer unless you stay at one of the cabins near the lodge. Read moreGenuine Expedia guest review
Response by Woodlands Hotel We appreciate your feedback, especially regarding housekeeping. As cleanliness, in addition to service, is a priority for us, we are using your feedback as a training tool for our team. We assure you that we've heard and are taking actions. Thank you for your post.
The sleeper beds are nice if it works. We had the maintenance guy come out every single night because the beds were not working the way it was supposed to be working. Since it was snowing, the front lobby was always wet and full of salt and snow and sleet. The front desk person was very helpful and nice.Genuine Hotels.com guest review
Response by Woodlands Hotel Thank you for your review. Though there were mechanical difficulties with your Sleep Number, we are pleased our maintenance team was able to assist and allow you to enjoy your stay with us.
This guest did not leave a comment.Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"NO sleep... Sleep number bed"
Sleep number beds Suck big time. If I wanted to go camping and sleep on an air mattress I would reserve a camp site.Genuine Expedia guest review
Response by Woodlands Hotel We are so sorry that you didn't enjoy the Sleep Number Bed. Please note that we do offer guestrooms with traditional beds. Please feel free to reserve one or request one upon check-in.
"Not a big fan of the sleep number bed"
I guess if you know your number, it's great. But I could never find a comfortable setting.Genuine Hotels.com guest review
"great hotel for discovering the region"
Very nice hotel. Great location to visit plenty of sites all around Flagstaff. Rooms were very nice and clean. The matrasses are inflatable, which was great. Breakfast was ok. The breakfast menu needs some new inspiration.Genuine Expedia guest review
Response by Woodlands Hotel We appreciate your feedback and are glad you enjoyed your stay with us in Flagstaff.
This guest did not leave a comment.Genuine Hotels.com guest review
"Nice Stay"
Overall we had a nice stay. The rooms were very clean and the staff was friendly. I personally found the sleep number beds very uncomfortable. My friends sleep number bed was adjustable but mine was broken and could not be adjusted. I was told by the people I was visiting in Flagstaff that the Radisson is the nicest hotel in town, I would agree other […] than that I really disliked the beds. Read moreGenuine Hotels.com guest review
Response by Woodlands Hotel We really love being considered 'the nicest hotel in town' - Thank you. Let us apologize that the Sleep Number Bed was not working properly (we do ask guests to let us know any mechanical problems so that we can resolve quickly). Note that we do have rooms with Traditional Beds that many guests prefer. We look forward to seeing you again.
"Convenient Stopover"
On our way to Albuquerque, stopover in Flagstaff. Perfect hotel for one night stopover. Restaurant service was outstanding. Hotel service was above and beyond, looking for an outdoors outlet where we could charge our electric vehicle (free of charge)!Genuine Hotels.com guest review
Response by Woodlands Hotel So pleased you enjoyed your stay with us. Hope you can stay longer in Flagstaff on your next visit to Arizona.
This guest did not leave a comment.Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"Great location."
The only thing that would make the room better is to have a small refrigerator. The staff was very accommodating, friendly and helpful. We liked where it was located. Convenient to most every place.Genuine Expedia guest review
Response by Woodlands Hotel Thank you for your comments. We are so pleased you enjoyed your stay with us and our central location. We do offer refrigerators in our Parlor Suites, which also include a microwave and a separate sitting area.
"Nice Hotel"
Vending machines need to be filled more oftenGenuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"Better than most in Flag"
Check in isnt until 4pm and there is no place to store your luggage. Food and restaurant were very good.Genuine Expedia guest review
Response by Woodlands Hotel Thank you for your review. Though we do not have a storage closet for bulk luggage, we can often 'hold' items upon request. Glad you were able to enjoy the convenience of both restaurants (Sakura and Woodlands Cafe).
"Nice place"
Not bad. We'd stay there again. A bit far from the Grand Canyon though.Genuine Expedia guest review
Response by Woodlands Hotel Thank you for your comments. We are located about 75 miles from the Grand Canyon and one of the nearest full service hotels.
"Quiet and peaceful"
Very nice hotel!! Looks like it was recently rennovated...very clean...pleasantly decorated. Had a delicious stir-fry in the dining room !! .My only criticism is that the dining room was rather dark in the corner in which we were seatedGenuine Hotels.com guest review
Response by Woodlands Hotel Thank you for your feedback and for choosing Radisson Woodlands Hotel Flagstaff
This guest did not leave a comment.Genuine Hotels.com guest review
"Nice place in Flagstaff"
I enjoyed my stay here, I came in for one night before heading up to the Grand Canyon. Staff was nice, and room was quite comfortable.Genuine Hotels.com guest review
Response by Woodlands Hotel We are so pleased you enjoyed your stay with us and included the Radisson Woodlands on your Grand Canyon vacation plans.
"Sleep number beds were VERY comfortable!"
The beds were so comfortable that it made the 10AM checkout time seem impossible.Genuine Hotels.com guest review
Response by Woodlands Hotel Thank you so much for the feedback. We're pleased you got a great night's rest.
"Only 75 miles to the Grand Canyon"
The hotel staff was very efficient. Our room was always clean however we were on the second floor by the elevator. There was some sort of store room around the corner and the cleaning staff was always in and out. We could hear because the door hinges made an awful noise. They always let the door close on its own and that made a load slamming noise. […] The door hinges on our room made the same noise. It's time the maintenance staff went around and did a lube job on the door hinges. Read moreGenuine Hotels.com guest review
Response by Woodlands Hotel While we are pleased that you enjoyed the room and services - we do apologize about the doors! We'll have our maintenance team take a look! Thanks!
"Nice place but..."
The hotel was fine. Stay away from the woodland cafe. Poor service. Slow service. Appetizers arrived with the meal. The meal took too long to arrive. Waiter had an attitude of tough luck and the food was not all that good when it did finally arrive. Enjoy the hotel, avoid the resteraunts.Genuine Hotels.com guest review
Response by Woodlands Hotel Though we are pleased that you enjoyed your stay at the Radisson Woodlands Hotel, we have taken note of your comments regarding the restaurant. We do take the comments seriously and will be working closely with the restaurant staff, Food and Beverage Director and chef to resolve the issues.
We really enjoyed the convienent access to the shopping and entertainment district in Flagstaff. Located within a quiet neighborhood we enjoyed the peacefulness. Sleep number-adjusted beds were the most comfortable we ever slept on in a hotel. Only down-side was the clanking noise every time the air conditioing/heating system came on! Woke me up throughout […] the night. Read moreGenuine Hotels.com guest review
Response by Woodlands Hotel So glad you enjoyed your stay in August and our location near all there is to do in Flagstaff. We'll take a look at that A/C, some units can get loud but we have a great engineering team that can resolve most issues.
"Travel Hotel"
Nice hotel for an evening on the road. Not walking distance to town or school.Genuine Expedia guest review
Response by Woodlands Hotel Thank you for choosing Radisson Woodlands Hotel. Though we aren't walking distance to NAU or downtown, it's a very short 3 minute drive.
This guest did not leave a comment.Genuine Hotels.com guest review
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