"A Boston Must!"
Very friendly staff. We got an upgrade for free and great service! Wonderful location and great dining options inside. A Boston must!Genuine Hotels.com guest review
Liberty is always a good spot. We have stayed there a few times now and it's always a good experience. We live locally, and just went in for a Celtics game and made a night of it. The hotel bar area is a hot spot late, and it gets packed - but it a cool spot.Genuine Hotels.com guest review
Overnight stay first visit to the liberty and we ate at clink in the hotel we loved it .Interesting history and building would love to stay againGenuine Hotels.com guest review
"Stellar stay, pricey food"
Only demerit would be the cost of Clink Sunday brunch. (e.g. $16 for side of berries).Genuine Hotels.com guest review
Second stay at this hotel for easy access to Mass. General Hospita. Easy to get to the hotel which is centrally located to many restaurants and Fanuiel Hall. Vallet parking, good restaurants within the hotel. Staff very accommodating and the decor of the old jail is striking. Fun hotel to visit.Genuine Hotels.com guest review
"Best place to stay in Boston!"
We love the Liberty Hotel in Boston. This is the 2nd time my husband and I have stayed there. They recognized us right away as a repeat guest which let us check in early. Service is great! Room is spacious and clean as well as the bathroom. Hotel is very conveniently located. T train station across the street with quick access to Boston areas as well […] as the Harvard area. Also close walking distance to parks, shopping, Boston sports arena, public gardens, anything you need. Hotel has a great bar and restaurant and can get full menu in the bar. They actually have multiple bars and restaurants all rated well in Boston travel guides. We always book on Hotels.com and get a great rate! Read moreGenuine Hotels.com guest review
"Great get away!"
My wife and I had an amazing experience. From the arrival until we left. The service, staff and hotel was great. We cant wait to go back!Genuine Hotels.com guest review
"Had a great stay at The Liberty"
Great location. Welcoming staff. Loved the bar in the lobby. Our room was spacious and clean.Genuine Hotels.com guest review
Everything about this hotel was great. Scampo is a must.Genuine Hotels.com guest review
"Room not ready"
the bed and bedding were very comfortable - But was very disappointed when we arrived at 3:00 the room wasnt ready- it wasnt ready until 4:30!!!Genuine Hotels.com guest review
Response by The Liberty Hotel - A Starwood Luxury Collection Hotel Thanks so much for your feedback! I’m so sorry that you had to wait longer than usual to check in but am delighted to hear the bed was comfortable for you. I hope you enjoyed your time in Boston and we would appreciate a second chance to deliver you a more timely check-in on a future trip to the city.
Fabulous hotel,had a great time.Genuine Hotels.com guest review
Wow we were very impressed of the nice welcome we received at this beautiful hotel, walking distances to Charles Street and all it's little shops,the Charles Street red line station and the TD Garden. We highly recommend Antonio's on Cambridge St for a nice Italian dinner. Would definitely come back.Genuine Hotels.com guest review
"Great time in the Pokey"
Absolutely Beautiful Hotel. Staff was exceptional. Location was great. A lot of evening enjoyment. We will be back in June.Genuine Hotels.com guest review
"great hotel, beware of partiers"
I took my pregnant wife here for a one-night staycation. The lobby was decorated for the holidays and in the best condition I have ever seen. The room was pretty comfortable though our bed at home is better. It was a Saturday night, however, and we were right next to a room full of bachelorettes who partied until 2am. We called the front desk and security […] paid a visit which solved the problem temporarily but it definitely made for a rough night's sleep. All said, great hotel but just an unfortunate night. Read moreGenuine Hotels.com guest review
Response by The Liberty Hotel - A Starwood Luxury Collection Hotel Thank you for sharing the details of your stay with us. I'm happy to hear that you are a fan of our upside-down Christmas trees display. I'm sorry to hear of the noise issue, which I am glad we were able to rectify quickly. Kind regards, Brian L. Director of Rooms
"Poor fitness room"
Only three treadmills in fitness room and they were sort of cheap. One was broken so I had to run outside....Esplanade is great, but breezy!Genuine Hotels.com guest review
Response by The Liberty Hotel - A Starwood Luxury Collection Hotel I'm sorry to hear that you are not a fan of our newly-renovation fitness center. I'm glad that you were able to take advantage of a run on the Esplanade though, which is just steps from The Liberty. Thank you for sharing this review with us. Kind regards, Brian L. Director of Rooms
"A stay that you will talk about and remember"
Fun idea for a hotel. Good location with easy highway access. Driving there may take you a couple of tries as the road (charles) is right next to the road that gets you onto the highway and if you miss it you end up going on a loop around the city. Restaurants are good. Clink serves a healthy size three egg breakfast and Scampo downstairs will be a […] perfect meal, with creative variable size entrees and good wine list. Beds not very comfortable, pillows are awful and the towels are like sandpaper. Read moreGenuine Hotels.com guest review
"Cannot beat the Liberty!"
We stay at the Liberty quite a bit for a quick getaway. It is my favorite place to stay. It is elegant and has an electric night life. We only were disappointed once when our room was overlooking the trash out back. When I rebooked this last time and told them what happened they made sure I had a room with a gorgeous view. We love this place pure and […] simple! Read moreGenuine Hotels.com guest review
Wonderful hotel overall! Staff was very welcoming at check in with a glass of champaign and two free drink vouchers for my girlfriends birthday! Room was everything we hoped for but i suggest bringing bubble bath for the extra large tub. I will definitely be staying here again!Genuine Hotels.com guest review
Response by The Liberty Hotel - A Starwood Luxury Collection Hotel I'm happy to hear that you will continue to choose The Liberty on future travels to Boston. We appreciate your loyalty! Kind regards, Brian L. Director of Rooms
"Very chic and hip hotel"
We were looking for a fun Halloween party atmosphere, and this hotel delivered a scene right out of the movies. Perfect atmosphere for a stylish getaway. Very comfy bed and luxurious bathroom. A wonderful stay.Genuine Hotels.com guest review
Response by The Liberty Hotel - A Starwood Luxury Collection Hotel What a fantastic review, thank you very much and I'm happy to hear that you had such a great time at The Liberty! Kind regards, Brian L. Director of Rooms
"Great hotel...but no coffee machine in room"
Our stay at The Liberty Hotel was great. Nikki was so nice while she was getting us checked in. My only complaint would be that there is no type of coffee machine in the room. I realize that the hotel has coffee down in the lobby, but that does not start until 6:30am. My husband and I are up between 4-5am every morning so we did not like having to wait […] 2 hours for a cup of coffee (we did not want to walk around outside of the hotel to find a coffee shop that early in the morning). For the price that people pay to stay there they should be able to enjoy a cup of coffee in their room in the morning. Read moreGenuine Hotels.com guest review
Response by The Liberty Hotel - A Starwood Luxury Collection Hotel Thank you for sharing this review with us. In addition to our complimentary coffee station in the lobby, we also have 24-hour In-Room Dining available for our guests. We appreciate your feedback. Kind regards, Brian L. Director of Rooms
We stayed Saturday night. The building is beautiful. It's amazing how they turned an old jail into a hotel. The problem is my room and parking to me were way over priced. We went out to dinner, had a few drinks and took a taxi back to the hotel. We thought at a luxury hotel we could go to the lounge and have a quiet drink. The lobby and the bars were […] packed 100's of partying people. You could not get into a lounge a bar or anywhere. Went to the room, watched tv and left in the morning. Never again! Read moreGenuine Hotels.com guest review
Response by The Liberty Hotel - A Starwood Luxury Collection Hotel Thanks so much for taking the time to post a review. We appreciate your compliments on the hotel. We do have vibrant nightlife on the weekends with several popular restaurants and lounges. In response to this, we are pleased to offer our Catwalk lounge exclusively for hotel guests only; perhaps you can experience this venue should you decide to visit again. We constantly monitor our rates for rooms and parking to make sure they are competitive within the market; we apologize for not meeting your expectations in this regard. Thank you again for visiting The Liberty!
"Columbus Weekend Getaway."
We booked our stay at the last minute and saved a considerable amount over the list price for this hotel. The desk clerk, Dakota, was very accomodating and when he learned this booking was to celebrate my wife's and my 30th wedding anniversary, he gave us a complimentary breakfast for two. Our room had a very nice view of the Charles river. The bed […] was very comfortable. My only complaints were that we could not get the in room TV to run a movie that we had chosen. I found the bath towels a bit rougher in texture than I would have liked. I was also not able to get the I-home clock radio to play with my I pod-nano. Breakfast the next morning at Clink was very good, but we did have to wait 1/2 hour because the seating area was not large enough to handle the demand. Read moreGenuine Hotels.com guest review
What an awesome stay at the Liberty Hotel. The people where very welcoming and checking in and out was a piece of cake! The atmosphere was different but awesome! All in all, I would stay again in a heartbeat!Genuine Hotels.com guest review
My stay was excelent, the lobby is wonderful, the room very nice, the atention was very good. All was great.Genuine Hotels.com guest review
Fantastic! Nothing could have been better and I am pretty fussy!Genuine Hotels.com guest review
"Weekend at the Liberty"
The hotel was nice, overall the service was good, however the was a huge issue with the room key machine working properly. I had to return to the front desk 4 times to get new keys. Major inconvenienceGenuine Hotels.com guest review
Response by The Liberty Hotel - A Starwood Luxury Collection Hotel Thank you for sharing this review and for your feedback, we appreciate it. Kind regards, Brian L. Director of Rooms
"Beacon Hill at the waterfront"
Interesting main building - a conversion from the city jail. VERY lively at night when it turns into a club. The rooms are next door in a new building. Very nice and we had a great view of the city and all the sailboats out on the water.Genuine Hotels.com guest review
Response by The Liberty Hotel - A Starwood Luxury Collection Hotel The views of the Charles River are quite spectacular, as you mentioned - we agree, and thank you for sharing this review with us! Kind regards, Brian L. Director of Rooms
I love this hotel!!! Everytime I stay it is nothing but bliss, the staff is friendly. The rooms are spacious and quite comfortable. Location is premier close to MIT,Harvard,Fanuiel hall,and much more.Genuine Hotels.com guest review
Response by The Liberty Hotel - A Starwood Luxury Collection Hotel To hear that your stays at The Liberty are always "nothing but bliss" is such a compliment, thank you so much for this praise, and also for your continued loyalty! We look forward to seeing you back here on your next visit to Boston. Kind regards, Brian L. Director of Rooms
It was beautiful.the room was very clean and spacious. We slept very well. Everyone from the front desk to room service was excellent. The bar downstairs was amazing. Love the design and layout of the hotel from outside to insideGenuine Hotels.com guest review
"Very cool hotel, snobbish service"
My husband booked a getaway night here for our anniversary. The architecture and fantastic reuse of this former prison is amazing. Great details and use of the space. The rooms were equally creative, spacious and well-appointed and clean, with the exception of a nasty stained window shade next to the tub. The bar staff was super snobby and it was […] really difficult to get service to order a drink. We felt like we were crashing a private party. Service was better at breakfast the following morning and the food was delicious. I'd stay here again but would skip the pretentious bar scene. Read moreGenuine Hotels.com guest review
Hotel was amazing, staff were great, only complaint would be the prices at the honor bar..... little steep. We will definitely return though.Genuine Hotels.com guest review
"Fun & Lively"
We thoroughly enjoyed our stay at the Liberty Hotel. The "jailhouse" theme ( the hotel was created on the site of the once Charles Street Jail) is fun and very original. The staff was very friendly and we had a wonderful view from the 12th Floor of the city and the Charles River. The restaurants and bar prices are rather high, but we loved being served […] from the Catwalk bar where we could watch all the activity in the lobby area. Read moreGenuine Hotels.com guest review
This hotel was amazing! We have found our Boston hotel! The bike rentals from the hotel was wonderful. We enjoyed biking all morning around the city. All the staff we dealt with was amazing from check in, to checking out. The quality of service was really top notch. We would definitely stay again. Great location, amenities, and more!Genuine Hotels.com guest review
We arrived at the liberty for a night on the town. The staff greeted us with champagne and off we went to a beautiful room on the 10th floor. The tv didn't seem to turn on but within minutes the tech was there and fixed it(I guess the cleaning crew pulled the cable box) and the tech handed me a voucher worth 1000 points on his way out. The hotel is […] young and fun and located very well to stroll around beacon hill. Read moreGenuine Hotels.com guest review
We unexpectedly stayed over on a Sunday evening and discovered the Liberty. It is a hotel with exceptional ambiance and a wonderful location by the Charles River.Genuine Hotels.com guest review
Response by The Liberty Hotel - A Starwood Luxury Collection Hotel The ambiance of The Liberty, combined with the convenient location at the foot of Beacon Hill, simply can’t be beat! Thank you for this fantastic review
"Walking distance to shopping and food"
Excellent in every way! The experience begins with champagne at check-in which is only the beginning of this staff's attentiveness. This staff pays close attention to every detail and strives to satisfy the customer. This hotel was fun and upscale and the food at Clink was wonderful.Genuine Hotels.com guest review
"Good but need attention"
The whole atmosphere is great. Beautiful lobby and very nice restaurant in the promises. The room is modern and very well decorated, however, I experienced one very dirty for a luxury hotel. Some spots in the carpet were wet and the bathtub and corners were dirty. Try to get a room with a view of Charles River. It's beautiful.Genuine Hotels.com guest review
The only way to explain is to say such an amazing hotel. Will be staying many times again and will tell everybody i know about this hotel. It was outstanding.Genuine Hotels.com guest review
The Liberty hotel is beautiful!!! It used to be a jail that was renovated, the ceilings were lifited and the décor is impeccable. The room had rustic exposode brick walls and floor to ceiling windows!!! A deep relaxing tub!!! Separate shower. Comfy robes!!! And they upgraded us to a king size bed for free!!! Best Valentine's day ever!!! It's right outside […] the Boston T and right next door to the Massachusetts general hospital but I only saw 1 ambulance the whole time I was there (apperantly the hospital has different entrances that keeps ambulances off the main streets). It is also within walking distance to so many great bars and restaurants, oh and the hotel has a restaurant called: the clink! A bar called Alibi and the cat walk!!! Which is on an actual cat walk!!! 24/7 room service!!! It was an amazing experience and I cannot wait to go back!!! Read moreGenuine Hotels.com guest review
"Always a great stay!!"
We absolutely love the Liberty Hotel. The location is perfect. The hotel staff are very welcoming, helpful and kind. The hotel is beautiful and interesting and has an awesome atmosphere. Great night life too!!!!!I have highky recommended this hotel to friends who now highly recommend it themselves!!Genuine Hotels.com guest review
"Staff was more than accomodating"
Our stay was wonderful. We were able to check in early due to an event time change. They had no problem with helping us. The staff were all very helpful. Definately will be staying there again.Genuine Hotels.com guest review
Response by The Liberty Hotel - A Starwood Luxury Collection Hotel Thank you for the kind words regarding the friendliness and helpfulness of our staff, much appreciated. I’m so happy to hear that you will continue to choose The Liberty on future trips to Boston, and we look forward to your next stay with us.
"Ideal antidote for after the family holiday"
To be in the midst of Boston and then embraced by comfort and luxury after spending the holidays meeting obligations was incredible. The Liberty Hotel offered my wife and I the perfect respite after meeting all the family obligation over Chirstmas.Genuine Hotels.com guest review
Great Hotel, Awesome view,excellent staff. Can't wait to return!!Genuine Hotels.com guest review
It was an amazing hotel. My only criticism was the beds were not the most comfortable, but overall the place is outstanding!Genuine Hotels.com guest review
"Perfect example of luxury and customer service."
Our stay was fantastic from check in with complementary glasses of champagne to the hand written acknowledgement of our anniversary to the check out with water bottles in our car for the ride home. As a person that acknowledges and respects valued customer service, the Liberty hotel is a cornerstone in that regard and the overall value of the exper […] ience. Read moreGenuine Hotels.com guest review
Stellar service. Fantastic architecture. Wonderful views. Beautiful rooms.Genuine Hotels.com guest review
Excellent hotel, and very good priceGenuine Hotels.com guest review
"Not sure it was worth the price!"
My husband and I had planned on staying here (his idea) to celebrate our anniversary - and then the Red Sox won the World Series, so we knew we needed to plan carefully! We got to the hotel around 10:30AM and had mimosas at CLINK. The bartender was very friendly and personable, as were the rest of the guests at the bar. The concierge desk held our bag […] with no problem at all, so we were able to spend the day out around town. When we finally checked in, we learned that there was a Halloween party that night and needed wristbands to ID us as guests of the hotel. We hadn't realized that anything was going on that night (I didn't notice anything on their web site), so that was a little surprising. We wanted to go to dinner at Scampo around 8ish, but were told that the wait was over an hour. We went in search of other food (and didn't end up claiming our table). The next morning, trying to get a coffeemaker to the room, the hotel guide was sort of helpful: instructing me to hit a certain button on the phone, but the menu options I got didn't result in getting a coffeemaker! I tried to call the concierge desk, using the "Concierge" button on the phone, but got the valet desk. So I went downstairs to the lobby for coffee. Checkout was simple and painless. Overall the room was very nice, the pillows and bed were comfy, but I really don't know that it was worth the money we paid. Read moreGenuine Hotels.com guest review
"Unique wonderful hotel"
Loved the architecture and history of the hotel itself and it was within easy walking distance to Beacon Hill and other must-see sites. The hotel was clean and comfortable. Our only complaint is the cost to valet park, it was $47 for our one-night stay. I don't know what competing hotels charge, but that seemed high.Genuine Hotels.com guest review
Great hotel ideal location clean and unique hotel great service Clink restaurant in hotel was OK for supper not the bestGenuine Hotels.com guest review
Response by The Liberty Hotel - A Starwood Luxury Collection Hotel Thanks for taking the time to write this review; we hope to see you back at The Liberty on your next visit to Boston
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