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All hotels in Boston, Massachusetts, United States
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1 room,  2 adults 
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Room 1:

The Westin Boston Waterfront

42.347033, -71.043709
4 stars
425 Summer St, Boston, MA, 02210 United States ‎1-866-539-0036‎ | Welcome Rewards™

For every 10 nights, get 1 free!

Lowest price $239 $215
available on 06/21/13
Price Match Guarantee
4.3 427 5

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    Image of The Westin Boston Waterfront, Boston
    4.3 out of 5 Excellent (427 reviews)
    (Neighborhood average 4.2)
    Hotels.com Guest Rating
    TripAdvisor Traveller Rating
    Most everything in the room was unplugged and the remote was not working. I can understand both, but I would hope that the staff setting the rooms would... quickly check to make sure everything is working correctly. Got in late from dinner with girlfriend and had to move bureau to plug tv back in and had to stand by tv to find a channel. Hotel is beautiful and would stay again, just a disappointing stay this time unfortunately. by Scott  from Millis, Ma on 06/10/13

    Overview

    Location. The Westin Boston Waterfront is connected to the Boston Convention & Exhibition Center in the Seaport district of Boston, Mass. This property stands adjacent to the Silverline and is located one mile from the financial district and the ICA building.
    Hotel Features. The Westin Boston Waterfront offers dining options including Sauciety, an American-style grill that specializes in sauces, spreads, dips and chutneys. A Starbucks Café serves specialty coffees and offers breakfast, lunch and dinner items. A limited-hour, staffed business center offers administrative services. Almost 70,000 square feet of function space accommodates up to 1,400 people. Wireless Internet access is complimentary in the lobby. A complimentary, 24-hour fitness center houses a sauna, cardiovascular and weight-training equipment, and free weights. The indoor pool is open during limited hours. The hotel offers ATM banking and currency exchange services.



    Guestrooms. This 16-story property offers 793 equipped with high-speed wired Internet access for a fee, and flat-screen televisions. Laptop-compatible in-room safes are complimentary. Westin Heavenly Beds consist of foot-thick pillowtop mattresses, 230-thread count linens, down blankets, comforters and duvets, and a menu of five pillows. All-white bedding contrasts with dark-wood furnishings. Westin Heavenly Baths feature dual showerheads, curved shower rods, waffle-weave bathrobes and makeup mirrors. Bathrooms are stocked with Molton Brown English toiletries. Rooms include coffeemakers and minibars.



    Expert Tip. Guests are invited to the Birch Bar, beneath a setting of lofty trees, for nightly receptions that feature tempting appetizers such as cheese and crackers.
    42.347033, -71.043709
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    The Westin Boston Waterfront
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    Guest Rooms

    Change search
    Enter dates to check prices
    1 room,  2 adults 
    Adults Children
    Room 1:

    City View King Bed

    Hotel Info: ‎1-866-539-8117‎

    See room information

    Room description

    • One King Bed
    This room overlooks the city. Settle onto the pillowtop bed with signature bedding and a down duvet for a good night's rest. The private bathroom has a shower/tub combination, as well as bathrobes and a hair dryer. Wired and wireless Internet access (surcharge) keeps you connected, and premium TV channels are offered for your entertainment. A minibar and a coffee/tea maker are supplied while a refrigerator can be requested. A safe, a desk, and complimentary newspapers are among the conveniences offered. This room is Non-Smoking.


    Room Details

    • Air conditioning
    • Bathrobes
    • Clock radio
    • Coffee/tea maker
    • Complimentary newspaper
    • Cribs/infant beds available
    • Daily housekeeping
    • Desk
    • Down blanket
    • Down comforter
    • Electronic/magnetic keys
    • Electronic check-out
    • Hair dryer
    • Hypo-allergenic bedding available
    • In-room safe
    • Iron/ironing board
    • Minibar
    • Multi-line phone
    • Pay movies
    • Pillowtop mattress
    • Premium TV channels
    • Private bathroom
    • Refrigerator (on request)
    • Rollaway/extra beds available
    • Shower/tub combination
    • Signature bedding
    • Television
    • Voice mail
    • Wake-up calls
    • Wired high-speed Internet access (surcharge)
    • Wireless Internet access (surcharge)

    Two Double Beds Accessible

    Hotel Info: ‎1-866-539-8117‎

    See room information

    Room description

    • Two Double Beds
    Settle onto the pillowtop bed with signature bedding and a down duvet for a good night's rest. Wired and wireless Internet access (surcharge) keeps you connected, and premium TV channels are offered for your entertainment. A minibar and a coffee/tea maker are supplied while a refrigerator can be requested. The private bathroom has a shower/tub combination, as well as bathrobes and a hair dryer. A safe, a desk, and complimentary newspapers are among the conveniences offered.

    Room Details

    • Air conditioning
    • Bathrobes
    • Clock radio
    • Coffee/tea maker
    • Complimentary newspaper
    • Cribs/infant beds available
    • Daily housekeeping
    • Desk
    • Down blanket
    • Down comforter
    • Electronic/magnetic keys
    • Electronic check-out
    • Hair dryer
    • Hypo-allergenic bedding available
    • In-room safe
    • Iron/ironing board
    • Minibar
    • Multi-line phone
    • Pay movies
    • Pillowtop mattress
    • Premium TV channels
    • Private bathroom
    • Refrigerator (on request)
    • Rollaway/extra beds available
    • Shower/tub combination
    • Signature bedding
    • Television
    • Voice mail
    • Wake-up calls
    • Wired high-speed Internet access (surcharge)
    • Wireless Internet access (surcharge)

    Deluxe Harbor View with 2 Double Beds

    Hotel Info: ‎1-866-539-8117‎

    See room information

    Room description

    • Two Double Beds
    This room measures 300-360 square feet (28-33 square meters). Settle onto the pillowtop bed with signature bedding and a down duvet for a good night's rest. The private bathroom has a shower/tub combination, as well as designer toiletries and a makeup/shaving mirror. Wired and wireless Internet access (surcharge) keeps you connected, and premium TV channels are offered for your entertainment. A minibar and a coffee/tea maker are supplied while a refrigerator can be requested. A safe, a desk, and complimentary newspapers are among the conveniences offered.


    Room Details

    • Air conditioning
    • Bathrobes
    • Clock radio
    • Coffee/tea maker
    • Complimentary newspaper
    • Cribs/infant beds available
    • Daily housekeeping
    • Desk
    • Down blanket
    • Down comforter
    • Electronic/magnetic keys
    • Electronic check-out
    • Hair dryer
    • Hypo-allergenic bedding available
    • In-room safe
    • Iron/ironing board
    • Minibar
    • Multi-line phone
    • Pay movies
    • Pillowtop mattress
    • Premium TV channels
    • Private bathroom
    • Refrigerator (on request)
    • Rollaway/extra beds available
    • Shower/tub combination
    • Signature bedding
    • Television
    • Voice mail
    • Wake-up calls
    • Wired high-speed Internet access (surcharge)
    • Wireless Internet access (surcharge)

    Deluxe City View with 2 Double Beds

    Hotel Info: ‎1-866-539-8117‎

    See room information

    Room description

    • Two Double Beds
    This city view room measures 300 square feet (28 square meters). Settle onto the pillowtop bed with signature bedding and a down duvet for a good night's rest. The private bathroom has a shower/tub combination, as well as designer toiletries and a makeup/shaving mirror. Wired and wireless Internet access (surcharge) keeps you connected, and premium TV channels are offered for your entertainment. A minibar and a coffee/tea maker are supplied while a refrigerator can be requested. A safe, a desk, and complimentary newspapers are among the conveniences offered. This room is Non-Smoking.


    Room Details

    • Air conditioning
    • Bathrobes
    • Clock radio
    • Coffee/tea maker
    • Complimentary newspaper
    • Cribs/infant beds available
    • Daily housekeeping
    • Desk
    • Down blanket
    • Down comforter
    • Electronic/magnetic keys
    • Electronic check-out
    • Hair dryer
    • Hypo-allergenic bedding available
    • In-room safe
    • Iron/ironing board
    • Minibar
    • Multi-line phone
    • Pay movies
    • Pillowtop mattress
    • Premium TV channels
    • Private bathroom
    • Refrigerator (on request)
    • Rollaway/extra beds available
    • Shower/tub combination
    • Signature bedding
    • Television
    • Voice mail
    • Wake-up calls
    • Wired high-speed Internet access (surcharge)
    • Wireless Internet access (surcharge)

    Traditional King Bed

    Hotel Info: ‎1-866-539-8117‎

    See room information

    Room description

    • One King Bed
    This room measures 300-360 square feet (28-33 square meters). Settle onto the pillowtop bed with signature bedding and a down duvet for a good night's rest. The private bathroom has a shower/tub combination, as well as designer toiletries and a makeup/shaving mirror. Wired and wireless Internet access (surcharge) keeps you connected, and premium TV channels are offered for your entertainment. A minibar and a coffee/tea maker are supplied while a refrigerator can be requested. A safe, a desk, and complimentary newspapers are among the conveniences offered. This room is Non-Smoking.


    Room Details

    • Air conditioning
    • Bathrobes
    • Clock radio
    • Coffee/tea maker
    • Complimentary newspaper
    • Cribs/infant beds available
    • Daily housekeeping
    • Desk
    • Down blanket
    • Down comforter
    • Electronic/magnetic keys
    • Electronic check-out
    • Hair dryer
    • Hypo-allergenic bedding available
    • In-room safe
    • Iron/ironing board
    • Minibar
    • Multi-line phone
    • Pay movies
    • Pillowtop mattress
    • Premium TV channels
    • Private bathroom
    • Refrigerator (on request)
    • Rollaway/extra beds available
    • Shower/tub combination
    • Signature bedding
    • Television
    • Voice mail
    • Wake-up calls
    • Wired high-speed Internet access (surcharge)
    • Wireless Internet access (surcharge)

    One King Bed Accessible

    Hotel Info: ‎1-866-539-8117‎

    See room information

    Room description

    • One King Bed
    Settle onto the pillowtop bed with signature bedding and a down duvet for a good night's rest. Wired and wireless Internet access (surcharge) keeps you connected, and premium TV channels are offered for your entertainment. A minibar and a coffee/tea maker are supplied while a refrigerator can be requested. The private bathroom has a shower/tub combination, as well as bathrobes and a hair dryer. A safe, a desk, and complimentary newspapers are among the conveniences offered.

    Room Details

    • Air conditioning
    • Bathrobes
    • Clock radio
    • Coffee/tea maker
    • Complimentary newspaper
    • Cribs/infant beds available
    • Daily housekeeping
    • Desk
    • Down blanket
    • Down comforter
    • Electronic/magnetic keys
    • Electronic check-out
    • Hair dryer
    • Hypo-allergenic bedding available
    • In-room safe
    • Iron/ironing board
    • Minibar
    • Multi-line phone
    • Pay movies
    • Pillowtop mattress
    • Premium TV channels
    • Private bathroom
    • Refrigerator (on request)
    • Rollaway/extra beds available
    • Shower/tub combination
    • Signature bedding
    • Television
    • Voice mail
    • Wake-up calls
    • Wired high-speed Internet access (surcharge)
    • Wireless Internet access (surcharge)

    Traditional 2 Double Beds

    Hotel Info: ‎1-866-539-8117‎

    See room information

    Room description

    • Two Double Beds
    This room measures 300-360 square feet (28-33 square meters). Settle onto the pillowtop bed with signature bedding and a down duvet for a good night's rest. The private bathroom has a shower/tub combination, as well as bathrobes and a hair dryer. Wired and wireless Internet access (surcharge) keeps you connected, and premium TV channels are offered for your entertainment. A minibar and a coffee/tea maker are supplied while a refrigerator can be requested. A safe, a desk, and complimentary newspapers are among the conveniences offered. This room is Non-Smoking.


    Room Details

    • Air conditioning
    • Bathrobes
    • Clock radio
    • Coffee/tea maker
    • Complimentary newspaper
    • Cribs/infant beds available
    • Daily housekeeping
    • Desk
    • Down blanket
    • Down comforter
    • Electronic/magnetic keys
    • Electronic check-out
    • Hair dryer
    • Hypo-allergenic bedding available
    • In-room safe
    • Iron/ironing board
    • Minibar
    • Multi-line phone
    • Pay movies
    • Pillowtop mattress
    • Premium TV channels
    • Private bathroom
    • Refrigerator (on request)
    • Rollaway/extra beds available
    • Shower/tub combination
    • Signature bedding
    • Television
    • Voice mail
    • Wake-up calls
    • Wired high-speed Internet access (surcharge)
    • Wireless Internet access (surcharge)

    What you need to know

    • Extra-person charges may apply and vary depending on hotel policy.
      Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
      Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

    • Pets allowed
    • Check-out time is: noon
    • Caters to groups
    • Check-in time starts at: 3 PM
    • Pet maximum weight in lb is: 40
    • Minimum check-in age is: 21

    • Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.

    Amenities

    • General
    • Ballroom(s)
    • Bar/lounge
    • Coffee shop or café
    • Elevator/lift
    • Gift shops or newsstand
    • Number of floors - 16
    • Smoke-free property
    • Suitable for children
    • Swimming pool - indoor
    • Total number of rooms - 793
    • See more facilities
      • Air-conditioned public areas
      • Free Wi-Fi
      • Garage parking (surcharge)
      • Luggage storage
      • Meeting facilities size (feet) - 75000
      • Meeting facilities size (meters) - 6968
      • Number of restaurants - 4
      • Self parking (surcharge)
      • Valet parking (surcharge)
    • Rooms (all rooms include)
    • Bathrobes
    • Clock radio
    • Cribs/infant beds available
    • Desk
    • Electronic/magnetic keys
    • Electronic check-out
    • In-room safe
    • Iron/ironing board
    • Rollaway/extra beds available
    • Television
    • See more room details
      • Air conditioning
      • Coffee/tea maker
      • Complimentary newspaper
      • Daily housekeeping
      • Down blanket
      • Down comforter
      • Hair dryer
      • Hypo-allergenic bedding available
      • Minibar
      • Multi-line phone
      • Pay movies
      • Pillowtop mattress
      • Premium TV channels
      • Private bathroom
      • Refrigerator (on request)
      • Shower/tub combination
      • Signature bedding
      • Voice mail
      • Wake-up calls
      • Wired high-speed Internet access (surcharge)
      • Wireless Internet access (surcharge)
    • Services
    • Children's club
    • Health club
    • Multilingual staff
    • Parking (surcharge)
    • Porter/bellhop
    • Safe-deposit box at front desk
    • Security guard
    • Self parking
    • Valet parking
    • Wedding services
    • View more services
      • ATM/banking
      • Breakfast available (surcharge)
      • Concierge desk
      • Currency exchange
      • Doorman/doorwoman
      • Express check-in
      • Express check-out
    • Business & Event
    • Banquet facilities
    • Business center
    • Computer rental
    • Dry cleaning/laundry service
    • Event catering
    • Exhibit space
    • Multiple large conference rooms
    • Multiple small meeting rooms
    • Room service (24 hours)
    • Translation services
    • View more business & events
      • 24-hour front desk
      • Audiovisual equipment
    • Accessibility Features**
    • Accessibility equipment for the deaf
    • Accessible bathroom
    • Accessible parking
    • Accessible path of travel
    • Braille or raised signage
    • In-room accessibility
    • Roll-in shower

    **These amenities may be available only in some rooms or units. Some amenities may incur additional fees.

    Awards

    A Green / Sustainable Property - Third Party Certified
    This property participates in Green Key Eco-Rating Program, a third-party certification program that has been independently certified. Third-party certification measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy. An objective assessment of a company's sustainable tourism practices has been performed at this property by an auditor who is independent of the third-party certification program.

    Dining

    Sauciety - Enjoy a light breakfast, or indulge yourself with a full meal from the nutritious SuperFoodsRx™ menu. Also serving brunch.

    BIRCH Bar and Patio - Watch the evening come alive while enjoying a hand-crafted cocktail or a wine selection.

    Recreation

    Recreation at the hotel includes a health club offering bicycling, running, weightlifting, calisthenics, swimming, and yoga.


    • Bicycle rentals nearby
    • Running track/path nearby
    • Whale-watching nearby

    Notification and fees

    The following fees and deposits are charged by the property at time of service, check-in, or check-out.


    • Fee for in-room wireless Internet: USD 18.95 (for 24 hours, rates may vary)
    • Fee for high-speed Internet (wired) in business center: USD 6 (for 15 minutes, rates may vary)
    • Self parking fee: USD 35 per day
    • Valet parking fee: USD 45 per day

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

    Terms & conditions

    Extra-person charges may apply and vary depending on hotel policy.
    Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
    Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

    All hotels in Boston, Massachusetts, United States
    Map
      of

    Area map

    A short guide to Quincy Market-Financial-Waterfront

    The vendor stalls inside Quincy Market at Faneuil Hall Marketplace sell healthy doses of regional cuisine including the popular New England clam chowder. Modern commerce dominates the revitalized Financial District and waterfront. The North End is the oldest part of Boston and home to Little Italy where visitors can tour historic sites like Paul Revere's House and enjoy a good Italian meal.

    see all hotels in Boston

    Nearby Activities & Points of Interest

    Less than 0.5 miles

    • Boston Convention and Exhibition Center - 100 yards
    • World Trade Center - 400 yards
    • Institute of Contemporary Art - 500 yards
    • Liberty Wharf - 500 yards
    • South Boston Waterfront - 500 yards
    • Bank of America Pavilion - 700 yards
    • Children's Museum of Boston - 800 yards

    0.50 - 1.0 mi

    • Boston Tea Party Ship - 900 yards
    • Boston-South Amtrak - 1200 yards
    • Boston-South Station - 1200 yards

    1.0 - 3.0 mi

    • Boston Logan Intl. Airport (BOS) - 1.8 miles

    3.0+ mi

    • Norwood, MA, United States (OWD-Norwood Memorial) - 13 miles
    • Bedford Laurence G. Hanscom Field Airport (BED) - 15 miles
    • Beverly, MA, United States (BVY-Beverly Municipal) - 18 miles
    • Marlborough, MA, United States (9B1-Marlboro) - 24 miles
    • Stow Minute Man Air Field (6B6) - 25 miles
    • Lawrence, MA, United States (LWM-Lawrence Municipal) - 26 miles
    • Nashua Municipal Airport (ASH) - 38 miles
    • Worcester Regional Airport (ORH) - 43 miles
    • Manchester-Boston Regional Airport (MHT) - 45 miles
    • Provincetown Municipal Airport (PVC) - 46 miles
    • Plymouth, MA, United States (PYM-Plymouth Municipal) - 46 miles
    • New Bedford, MA, United States (EWB-New Bedford Regional) - 47 miles
    • Providence T.F. Green Airport (PVD) - 47 miles
    All hotels in Boston, Massachusetts, United States
    Reviews
    • All (427)
    • Business (80)
    • Romance (22)
    • Family (39)
    • Friends (23)
    • Other (263)
    4.3 / 5
    Excellent

    Score breakdown (from 263 reviews)

    • 5.0
      (139)
    • 4.0
      (89)
    • 3.0
      (21)
    • 2.0
      (10)
    • 1.0
      (4)

    Average rating for:

    • Cleanliness
      4.6
    • Service
      4.4
    • Comfort
      4.6
    • Condition
      4.6

    Reviews: Overall

    • < Previous
    • Page 1 of 6
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    The Westin Boston Waterfront
    4.0 / 5
    Excellent
    "Beautiful hotel, slightly disappointing stay."

    • Cleanliness
      4.0
    • Service
      3.0
    • Comfort
      2.0
    • Condition
      4.0
    Most everything in the room was unplugged and the remote was not working. I can understand both, but I would hope that the staff setting the rooms would quickly check to make sure everything is working correctly. Got in late from dinner with girlfriend and had to move bureau to plug tv back in and had to stand by tv to find a channel. Hotel is beautiful […] and would stay again, just a disappointing stay this time unfortunately. Read more
    Genuine Hotels.com guest review
    1 night trip in May 2013
    Scott
    US

    The Westin Boston Waterfront
    5.0 / 5
    Outstanding
    "overnite for concert at b of a pavillion"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Great location for concert at b of a pavillion, nice place
    Genuine Hotels.com guest review
    1 night trip in May 2013
    Michelle
    US

    The Westin Boston Waterfront
    4.0 / 5
    Excellent
    "Close to Boston sights i atend"

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    I found the Westin to be a good Hotel to stay in.It is close to most of the events that i find myself going to Boston for.I also upon checking in and when i was in need of help and directions to the places in Boston i needed to get to that the staff was very helpful and had no problems with finding people from the staff who were available to answer […] my questions in a timely maner. Read more
    Genuine Hotels.com guest review
    1 night trip in May 2013
    A Traveller
    US

    The Westin Boston Waterfront
    4.0 / 5
    Excellent
    "NOW ATERFRONT;"

    • Cleanliness
      4.0
    • Service
      3.0
    • Comfort
      4.0
    • Condition
      5.0
    Hotel was VERY nice, but NOT on a waterfront!!!! Concierge was never there. Overall a nice place.
    Genuine Hotels.com guest review
    3 night trip in May 2013
    Nicole
    US

    The Westin Boston Waterfront
    5.0 / 5
    Outstanding
    "Great staff"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      4.0
    From valet to check out ,service was first class
    Genuine Hotels.com guest review
    1 night trip in Mar 2013
    Carlos
    US

    The Westin Boston Waterfront
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    The hotel is clean and modern. The room was the largest I have stayed in while in Boston. I wish there were more direct connections to the T. We had to change trains multiple times to get to any destination and the closest, the silver line closes in the evening and converts to a bus. This isn't posted or explained and the directions to the bus are not […] clear. Read more
    Genuine Hotels.com guest review
    2 night trip in Mar 2013
    John W.
    US

    The Westin Boston Waterfront
    3.0 / 5
    Good
    "Don't stay for the food!"

    • Cleanliness
      5.0
    • Service
      3.0
    • Comfort
      4.0
    • Condition
      3.0
    If you are looking for a good location for the Seaport District it's fine but DO NOT order off the lobby bar menu. We ordered a scallop dish and the scallops were tough, the "specially seasoned" french fries we no better than McDonald's and the duck confit was too fatty and basically tasteless. The service was good but it took the bartender forever […] to make drinks with basically noone at the bar. And, when I asked him something about the hotel itself, his answer was, "it sucks". Nice language! I didn't like that the bathroom didn't have a fan and the temperature in the room was hard to regulate. Read more
    Genuine Hotels.com guest review
    1 night trip in Mar 2013
    A Traveller
    US

    The Westin Boston Waterfront
    5.0 / 5
    Outstanding
    "Great place for BCEC events!"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    I stayed at the Westin for the PAX East 2013 convention. The hotel is impressive. They have multiple restaurants and bars, lots places to relax and the rooms are very nice. It's the perfect place to stay for any convention at the BCEC. You don't even have to go outside to get from the hotel to the center.
    Genuine Hotels.com guest review
    1 night trip in Mar 2013
    Bill H
    US

    The Westin Boston Waterfront
    4.0 / 5
    Excellent

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night trip in Mar 2013
    A Traveller
    US

    The Westin Boston Waterfront
    4.0 / 5
    Excellent

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      4.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night trip in Feb 2013
    A Traveller
    US

    The Westin Boston Waterfront
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night trip in Feb 2013
    A Traveller
    US

    The Westin Boston Waterfront
    2.0 / 5
    Fair
    "Westin dosen't care about customer service"

    • Cleanliness
      5.0
    • Service
      1.0
    • Comfort
      4.0
    • Condition
      4.0
    Westin Waterfront knows they own the market for the BCEC. After numerous incidents happening and no hotel staff even caring it just show there is no customer service here. They don't care and know you will come back year after year because they are attached to the BCEC. Avoid hotel at all costs if possible.
    Genuine Hotels.com guest review
    9 night trip in Feb 2013
    Julie
    US

    The Westin Boston Waterfront
    5.0 / 5
    Outstanding
    "Best place to stay in Boston!"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    We absolutely love staying at the Westin. We have kids and the pool is great! So convenient to the children's museum and a quick cab ride downtown. We have stayed at the marriot long wharf before but always came back to the Westin. It's a better price and in my opinion much nicer than the marriot. The service, rooms, and of course the pool and workout […] room beat out the marriot long wharf hands down! Read more
    Genuine Hotels.com guest review
    1 night trip in Feb 2013
    Rebecca
    US

    The Westin Boston Waterfront
    4.0 / 5
    Excellent
    "Great Convention Hotel"

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      5.0
    Could have had more selections as far as places to eat dinner. Nice that it was connected to the convention center because it was snowing. Great staff and great room. I would definitely suggest it. Very close to the waterfront, just a couple miles. had fun at the Prudential center shopping, about 20-30 mins away. Get the sweet potato fries and buffalo […] chicken flatbread at the Irish Pub. White Birch martini was great in the lobby. Read more
    Genuine Expedia guest review
    Other trip
    Feb 23, 2013
    A Traveller
    US

    The Westin Boston Waterfront
    5.0 / 5
    Outstanding
    "There is no perfect location."

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    We had 2 grandsons, 7 and 17, with us, and they really enjoyed the pool. The dining room was too expensive for us, but the concierge was helpful in finding a more reasonable place nearby for breakfast. we appreciated our view from the window.
    Genuine Hotels.com guest review
    1 night trip in Feb 2013
    V.M.
    US

    The Westin Boston Waterfront
    5.0 / 5
    Outstanding
    "staff was awesome"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    I was visiting Boston with my granddaughter and daughter. We needed a refrigerator and bed rails for my granddaughter and they immediately brought what we needed to our room.They also brought a Westin Kids bag of goodies for my granddaughter which made her very happy!
    Genuine Hotels.com guest review
    1 night trip in Feb 2013
    Mary T
    US

    The Westin Boston Waterfront
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    only thing that was kinda weird was that housekeeping knocked and came in real early...8am early...check out wasent till 11 I believe.Other then that I was very satisfied!
    Genuine Hotels.com guest review
    1 night trip in Feb 2013
    Athena
    US

    The Westin Boston Waterfront
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    2 night trip in Feb 2013
    Peng
    US

    The Westin Boston Waterfront
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    We stay there every year for a conference and always have a pleasant stay.
    Genuine Hotels.com guest review
    2 night trip in Feb 2013
    Sandi Manna
    US

    The Westin Boston Waterfront
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    2 night trip in Feb 2013
    Rock
    US

    The Westin Boston Waterfront
    5.0 / 5
    Outstanding
    "Great location for convention attendees"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Located in Boston's Waterfront, away from shopping and tourist sites. Next door to one of Boston's newest convention centers. Hotel is wonderful, but wouldn't recommend for tourists or families, strictly a business area, somewhat isolated.
    Genuine Expedia guest review
    Other trip
    Feb 17, 2013
    True Bostonian
    US

    The Westin Boston Waterfront
    5.0 / 5
    Outstanding
    "Stuck w/out power or heat had to get a room"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Great!
    Genuine Hotels.com guest review
    1 night trip in Feb 2013
    RLamb
    US

    The Westin Boston Waterfront
    2.0 / 5
    Fair
    "Unsatisfied with almost everything"

    • Cleanliness
      5.0
    • Service
      2.0
    • Comfort
      5.0
    • Condition
      5.0
    The bar in the Lobby was horrible. The one bartender working it could not take care of the 5 customers he had. 15 min to get a beer and my wife didn't get her wine. We were waiting for our seat to be available at MJ o'connors. I didnt get to finish my beer because I had to wait so long and our table was available. The food was very good at MJ O'connors. […] The server came over very fast and I was happy because of the bar experience. after the food was delivered I didn't see the waitress for another 1/2 hour to 45 min. The room was very good including the pool and fitness area. My wife asked for a comb or brush via the phone to the front desk and they delivered a dog bed....ok. So when we had booked we were told that Parking was free.. I thought that was odd and great at the same tim considering it is Boston. The next morning when leaving I try to leave the garage and it cost me $35.00. WOW!! I tryed to explain to the front desk I was told it was free over the phone but they didn't care very much. I should have stayed at motel 8 in Braintree. Read more
    Genuine Hotels.com guest review
    1 night trip in Feb 2013
    MJD
    US

    The Westin Boston Waterfront
    4.0 / 5
    Excellent

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    It was great. The food and parking is a bit pricey and there is no other place to park around there but the room and the facilities were great.
    Genuine Hotels.com guest review
    1 night trip in Feb 2013
    Chris
    US

    The Westin Boston Waterfront
    4.0 / 5
    Excellent

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night trip in Feb 2013
    A Traveller
    US

    The Westin Boston Waterfront
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    great...even with the fire alarms going off 3 times at 2am!
    Genuine Hotels.com guest review
    1 night trip in Feb 2013
    A Traveller
    US

    The Westin Boston Waterfront
    1.0 / 5
    Poor

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      5.0
    • Condition
      4.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    2 night trip in Jan 2013
    A Traveller
    US

    The Westin Boston Waterfront
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      5.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night trip in Jan 2013
    A Traveller
    US

    The Westin Boston Waterfront
    5.0 / 5
    Outstanding
    "Great Romantic Night away"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    WE checked in during the storm and the front desk was very curtious. Once we came down to get a taxi they helped us out right away.
    Genuine Expedia guest review
    Other trip
    Dec 31, 2012
    A Traveller
    US

    The Westin Boston Waterfront
    4.0 / 5
    Excellent
    "Nice hotel, convenient location"

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      5.0
    • Condition
      4.0
    Really convenient location, have a nice restaurant, bar, starbucks, confortable room. No complaints.
    Genuine Hotels.com guest review
    1 night trip in Dec 2012
    A Traveller
    US

    The Westin Boston Waterfront
    3.0 / 5
    Good

    • Cleanliness
      2.0
    • Service
      3.0
    • Comfort
      3.0
    • Condition
      2.0
    While the bed was comfortable I must say I was not able to sleep due to the fire alarm light flashing like a disco ball in my room. While I understand it was a safety precaution, it prevented me from getting to sleep. Also the bathroom was relatively clean but the toilet could have used a good scrubbing. You could see the mildrew in the bowl.
    Genuine Hotels.com guest review
    1 night trip in Dec 2012
    WCasanova
    US

    The Westin Boston Waterfront
    2.0 / 5
    Fair
    "Yawn"

    • Cleanliness
      3.0
    • Service
      2.0
    • Comfort
      3.0
    • Condition
      4.0
    Checking in and checking out! They were so slow. Gosh they were incredibly slow. Really bad. Yawn!
    Genuine Expedia guest review
    Other trip
    Dec 8, 2012
    A Traveller
    US

    The Westin Boston Waterfront
    2.0 / 5
    Fair
    "In-Room Amenities Absent"

    • Cleanliness
      4.0
    • Service
      2.0
    • Comfort
      3.0
    • Condition
      4.0
    After flying into Boston on a late flight, I arrived at my room to find a completely empty fridge (no mini bar). I called room service multiple times to request water and there was no answer. No answer at the concierge desk either. After a while, I decided to call reservations, assuming they would pick up, and they did. Finally, after being in the room […] for over an hour, I was able to settle in with water. The next morning, I was happy to see that they offered in-room Starbucks coffee, only there was no sugar or creamer - but they did have two stir sticks (not sure what that was for). Besides the really comfortable bed, I felt like I was at a Holiday Inn. Read more
    Genuine Hotels.com guest review
    1 night trip in Nov 2012
    A Traveller
    US

    The Westin Boston Waterfront
    4.0 / 5
    Excellent
    "westin boston"

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      5.0
    • Condition
      5.0
    stayed over one night in boston with a stay at the westin boston.
    Genuine Expedia guest review
    Other trip
    Nov 27, 2012
    A Traveller
    US

    The Westin Boston Waterfront
    4.0 / 5
    Excellent
    "Great stay and nice hotel"

    • Cleanliness
      4.0
    • Service
      2.0
    • Comfort
      4.0
    • Condition
      5.0
    The hotel could improve customer services. I had a hard time calling on the phone before getting to the hotel to speak with someone to answer questions. However, once I was there the stay was great. The room was great and I would pay my hard earned money to stay there again without thinking twice.
    Genuine Expedia guest review
    Other trip
    Nov 18, 2012
    A Traveller
    US

    The Westin Boston Waterfront
    2.0 / 5
    Fair
    "low water pressure in bath room"

    • Cleanliness
      3.0
    • Service
      3.0
    • Comfort
      3.0
    • Condition
      3.0
    water pressure too low in the bath room and broken shower head.
    Genuine Expedia guest review
    Other trip
    Nov 16, 2012
    A Traveller
    US

    The Westin Boston Waterfront
    4.0 / 5
    Excellent
    "Relaxing Hotel with a beautiful view"

    • Cleanliness
      4.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      4.0
    There was construction going on so it wasn't fun getting to the hotel. Once we were there the Bell Man made an enjoyable check-in. Great person getting your bags and taking your car to park. Beautiful view of Lake Champlain. Sat for hours just looking at the lake.
    Genuine Expedia guest review
    Other trip
    Nov 13, 2012
    A Traveller
    US

    The Westin Boston Waterfront
    4.0 / 5
    Excellent
    "Service issues"

    • Cleanliness
      5.0
    • Service
      3.0
    • Comfort
      5.0
    • Condition
      5.0
    Extremely long wait times for a taxi and long wait times for dining in their restaurant. Hotel very clean
    Genuine Hotels.com guest review
    5 night trip in Nov 2012
    Sarah
    US

    The Westin Boston Waterfront
    5.0 / 5
    Outstanding
    "Great hotel for a weekend getaway"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    I stayed with my girlfriend Friday through Sunday. Check-in was easy and fast on Friday night. Personnel was courteous, friendly and helpful all the time. Location is very good, walking distance from a T station and about a 1.5 mile walk to Quincy Market if you are up for it; 15 minutes to the airport. The room was clean and neat, my view to the city […] was good although the window was not very clean from the outside but I guess that is hard to keep clean after a snowstorm that week. Express check-out is available but I didn't know since I didn't get my bill under the door as you usually do, so I stayed in line for 10 minutes, no biggie. Read more
    Genuine Expedia guest review
    Other trip
    Nov 12, 2012
    Mac
    US

    The Westin Boston Waterfront
    5.0 / 5
    Outstanding
    "good place to stay"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Excellent lodgings, comfortable rooms, courteous and helpful staff. Good choice of restaurants nearby and in hotel for any meal. Good location with very convenient parking facilities on site.
    Genuine Expedia guest review
    Other trip
    Oct 15, 2012
    Jag
    US

    The Westin Boston Waterfront
    5.0 / 5
    Outstanding
    "Perfect for convention - easy access"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    I was happy with the hotel except I had a problem with parking charges. Hope to get resolved but no luck yet.
    Genuine Hotels.com guest review
    1 night trip in Oct 2012
    Leslie
    US

    The Westin Boston Waterfront
    5.0 / 5
    Outstanding
    "Great hotel for all"

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      5.0
    • Condition
      5.0
    Great location, friendly staff, beautiful hotel. Easy walk to the water front and some fantastic restaurants. Also only a ten minute walk to the cruise ship port if you are up to it.
    Genuine Expedia guest review
    Other trip
    Oct 1, 2012
    A Traveller
    US

    The Westin Boston Waterfront
    5.0 / 5
    Outstanding
    "Nice Hotel"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    We were staying here for a work event, but booked an extra night for us. My wife and I thoroughly enjoyed this hotel. It is in a good central location for walking in Southie or the warf area, and it was a VERY short ride to/from Logan international. There are a lot of lunch/dinner restaurants in the area, but a breakfast one would have been nice. There […] is a breakfast restaurant in the hotel, but felt it was a bit too steep in price. If we are going to pay $23 for a buffet, it'll be at the Bellagio in Vegas. Overall, I would definitely recommend this hotel to a friend, and would stay here again. Oh, and the bed was AMAZING! Read more
    Genuine Hotels.com guest review
    1 night trip in Sep 2012
    R & A
    US

    The Westin Boston Waterfront
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    3 night trip in Aug 2012
    A Traveller
    US

    The Westin Boston Waterfront
    2.0 / 5
    Fair
    "Right hotel, wrong weekend"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    The hotel staff could not have been friendlier and the hotel itself was very clean and comfortable.. My problem was that there was a youth Olympic gathering going on that the hotel was hosting. My family had two rooms and we were planning on staying for two nights but the room next to us along with other rooms down the hall, were so loud ( until 5:30 […] am) with dogs barking, people running up and down the hall,all night,as well as yelling in the hall,that we did not want to pay for another sleepless night. I don't mind having fun but hoped it would have ended at least by 3am. I did call security and they came right up but unfortunately this group was not deterred. As I said the hotel was beautiful with a friendly staff it's too bad our stay had to be cut short. Read more
    Genuine Hotels.com guest review
    2 night trip in Sep 2012
    A Traveller
    US

    The Westin Boston Waterfront
    3.0 / 5
    Good

    • Cleanliness
      5.0
    • Service
      2.0
    • Comfort
      4.0
    • Condition
      3.0
    The Hotel lobby was VERY loud and uninviting. The staff at the reception-check in desk were not warm or friendly. I was pleased with the staff's ability to switch my room upon request.
    Genuine Hotels.com guest review
    1 night trip in Sep 2012
    Katie
    US

    The Westin Boston Waterfront
    5.0 / 5
    Outstanding
    "Great stay."

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      5.0
    • Condition
      5.0
    Loved it! Would stay there again. Great proximity to seaport. The T-ride to other locations was fine; just need to transfer lines a couple times. The T is easy, so no big deal.
    Genuine Hotels.com guest review
    2 night trip in Aug 2012
    Tom
    US

    The Westin Boston Waterfront
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    2 night trip in Aug 2012
    A Traveller
    US

    The Westin Boston Waterfront
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    The hotel was comfortable and convenient and the service was very good.
    Genuine Hotels.com guest review
    3 night trip in Aug 2012
    Molly
    US

    The Westin Boston Waterfront
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      5.0
    • Condition
      4.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night trip in Aug 2012
    Anna
    US
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