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Location.
The Club Quarters in Boston is located in the financial district of Boston, Mass. Brattle Book Shop, one of America's oldest and largest antiquarian bookstores, is located 1 block away. This hotel stands 2 blocks from the Old State House and Faneuil Hall Marketplace. The theater district is located 3 blocks away.
Hotel Features.
This privacy-conscious, key-access property houses 2 lobby computer stations and provides complimentary high-speed wired and wireless Internet access in public areas, and free use of the printers. The hotel offers dining at The Elephant & Castle restaurant which serves traditional British pub-style fare, including fish and chips, shepherd's pie, and ales. Guests can relax in a private club room with complimentary newspapers, magazines, coffee, tea, and bottled water.
A complimentary, 24-hour fitness room contains cardiovascular equipment. Safe-deposit boxes are available at the 24-hour reception desk, and concierge service is available 24 hours. Parking is available for a surcharge.
Guestrooms.
The 11-story Club Quarters in Boston offers 178 smoke-free guestrooms offering beds that feature pillowtop mattresses and blue-and-green checked comforters. Bathrooms contain showers, bathrobes, and granite vanities. Rooms are equipped with complimentary wireless Internet access, MP3 players, iPod® docking stations, clock radios, cordless phones, and flat-screen LCD TVs.
Desks have ergonomic chairs, task lighting, and work stations with multimedia connectivity. Fitness equipment can be delivered to the guestrooms. Refrigerators and microwave ovens are available in select accommodations, upon request. Coffeemakers are provided in all rooms. Room service is available during limited hours.
Extra-person charges may apply and vary depending on hotel policy.
Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
This hotel does not offer any accessibility features. Please select a different hotel if you are interested in booking a room with accessibility features.
Elephant & Castle Restaurant - Wood-paneled, British-style pub. Traditional pub classics such as fish and chips, bangers and mash, and shepherd's pie. Ales, single-malt Scotch bar, and full cocktail service.
Room service - Available from Elephant & Castle during restaurant hours.
Multi-menu room service - Available from a variety of area restaurants.
The hotel's complimentary fitness center contains cardio equipment and free weights.
A half-mile from the hotel, runners have access to paved pathways around the Boston Common and along the Charles River. The Charles River also offers seasonal boating, canoeing, sailing, and sightseeing tours.
The recreational activities listed below are available either on site or near the hotel; fees may apply.
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Extra-person charges may apply and vary depending on hotel policy.
Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
"you won't be spending time in your room..."
Very convenient location; very helpful staff. LOVED the automated check-in. Room very small, bad lighting. But so centrally located if you're there on business/busy tourists, it is just fine. And the Elephant & Castle restaurant that is "attached" is also just fine.Genuine Hotels.com guest review
"small but convenient"
Some really nice touches...free bottled water, automatic check in, nice lobby to hang out in. Great location...walking distance to anywhere!Genuine Hotels.com guest review
"acceptable accommodations"
The hotel was conveniently located, with a nice bar/ restaurant adjacent. It was fine, though the bed wasn't super comfortable and the room was a little small for the price. We did go on a very busy weekend though, so that probably explains the price. In all, it was acceptable but not luxurious.Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"Ok for the price"
Overall, our stay was fine. It was nice having the restaurant right there and the location was great. Had we stayed longer than 2 nights, the room wouldn't have suited us. If you prefer softer pillows, bring your own. They were way too firm for me and actually did not have a great night's sleep the 2nd night because of it. Bathroom was extremely small, […] but clean and plenty of hot water. Expect to hear everything that's going on in the hallway or in the room next to you. Housekeeping knocked on our door despite having privacy tag displayed. Overall, the staff was very pleasant however, one of the front desk people was openly complaining about another guest's request while we were walking through, which is totally unacceptable and unprofessional. I think we would stay again for the price and location, if we were only staying a night or two. Outside of that, we're likely to try out another place for a little more money. Read moreGenuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"Efficient but lacks personality"
Nice hotel in downtown Boston. Very efficient but I expected a few more amenities for a 4+ star hotel.Genuine Hotels.com guest review
They trick you with the photos. This is the smallest hotel room I've ever been in. No ice machines, water vending machine not working, no bell hop, other than one lady the service sucked and workers were very rude and not helpful. The cleaning staff did a good job in our rooms. The location was close to a lot but is in the financial district.Genuine Hotels.com guest review
"OK hotel"
Booked the kitchenette room, it was very roomy, and nice to have a sofa, microwave, and fridge. The bed was horrible, we work up each morning with a backache, and by the last night I slept on the sofa. Also there was an extreme amount of noise on Friday and Saturday nights due to people having a party until 2:00 AM. Location is great, close to everything, […] overall, OK, but I would probably look for another location if I were to stay in downtown Boston. Read moreGenuine Expedia guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"Weekend in Boston"
It’s like a do it yourself Hotel, Kiosk check in, fill your own chilled bottled water on every floor, one ice station with plenty of buckets in one location. I liked the security card requirement to access the elevator above the lobby and to enter from the adjoining restaurant/pub. (Enjoyed one good meal there) There is a comfortable TV lounge offering […] free coffee and newspaper right off the lobby. Rooms were a bit small but the low price allowed a two night stay in great location close to historic sites, Faneuil hall, Macys and a few blocks too many pubs and restaurants. The Financial district is very quiet on Sat & Sun which is nice but a few block walk in any direction finds you whatever you desired. Enjoy Mike & Ginny Read moreGenuine Hotels.com guest review
"Great hotel, simple, nice and easy"
I enjoyed my stay at Club Quarters in Boston. Check in was fast and easy, the lobby is nice, card access elevators provide a little extra security. The room was basic, but very nice and had everything I needed. Highly recommended for your next stay in Boston.Genuine Hotels.com guest review
"Not worth it"
Not worth it for the price. The rooms are clean but spare, and the staff, while perfecty friendly, is oddly unattentive. Worst of all, the walls are so paper-thin that a quiet conversation in the next room can make it hard to sleep. The lower rooms probably get a lot of noise from the loud pub on the street level.Genuine Hotels.com guest review
"everything was great except..."
the heater was working for the first few hours. The whole night was a little chilly. It was set to auto, 80F but still like blowing air. Thank God it was not cold air. Room was very clean as well as inside out of building. By the way, please remember to check-out before 12pm, or you'll get an extra $50 per room charge.Genuine Hotels.com guest review
"convenient location"
i booked this hotel online for the convenience of being less than a mile from tremont st where the clubs are. when i got there i was surprised that i had to either find street parking or i could park in the garage down the st and get a discount. i got lucky and found a spot on the street which is rare. i was also surprised how small the room was but […] the price wasnt bad. there was only 1 window and thinking that being on the 11th floor would give me a nice view but it didnt. If you had the same idea as me and want to stay someplace close to the clubs then this will serve its purpose for the night. Read moreGenuine Hotels.com guest review
"Horrible mattress"
Just about everything was acceptable, except for the mattress. I slept very poorly on account of the 'canyons' left in the mattress by previous guests.Genuine Expedia guest review
"Clean and convenient, but noisy"
Had a brief stay for business. The valet parking service was necessary because there is not street parking and the city lot was very crowded. The hotel itself is fine, but the rooms are fairly cramped and close together. Also the walls must be very thin, because there were conversations happening in the hall that sounded like they were in the room. […] Hotel service was not great, the desk employees seem to have perpetual attitude. If there were another city hotel at the same price, I would probably stay elsewhere. Read moreGenuine Hotels.com guest review
"Overall good value"
The power stayed on during Hurricane Sandy, so that was good. Otherwise, it's a nice building, the rooms are small but you have to expect that for a nice old brick building in the middle of the financial district. The prices are better than the surrounding comparable places. The Elephant &Castle restaurant/bar next door is pretty good, and they deliver […] a full menu right to your door for a trivial increase in their menu price. My only issues have been that you have to ask to have extra towels delivered since they are spare with them, and the little guest "supply" closets on each floor for things like coffee packs, irons, extra pillows, etc. never seem to have any non-decaf coffee or tea stocked. Oh and their comforters are relatively useless for warmth, all in all I'll continue to stay there for their good staff at the desk, decent wi-fi, food delivery/room service options, and good value compared to similar located competitors. Read moreGenuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"Great Location, but Uncomfortable"
The hotel is ideally located, the staff is pleasant and helpful, and the lobby is comfortable and well appointed. However, the beds are small and terribly uncomfortable, and the bathroom is tiny and barely accommodates one body at a time (and I am a fairly small body).Genuine Expedia guest review
"Californian in Boston"
Initial disappointment all around. Although I had called a week in advance to alert staff that my flight arrives at 11 pm and that I would be at CQ at midnight, nobody explained that valet service would not be available nor food served at that hour. This knowledge would have helped. Then I was assigned room 201 right off the elevator, a small room near […] bright exterior lighting and there was a broad wet spot of the floor next to the bed which soaked my socks. Hotel staff attended to the mess and were very polite. Still, It was well after 2 before I could get some rest after traveling across the country. It was a challenge to drive all the one way streets at midnight negotiating the construction to locate the Parking Lot on Devonshire which is just two blocks away, although the one way streets do not allow the ease. I will say that night two was much much better as the manager upgraded my room to 303 and I was more comfortable there and felt the value of the room appropriate.Thanks! Read moreGenuine Hotels.com guest review
Hotel rooms are very small. Only puts 1 washcloth & 1 handtowel in each room. Had to call 2-3 times a day to get a set for 2nd person. Downstairs setting room was nice. Offered coffee, free internet service & TV.Genuine Hotels.com guest review
"Good for cheap, but you get what you pay for..."
The hotel was simple but clean and convenient. Just remember to bring your own toothpaste, shampoo, and a laptop, IPad, or a device to entertain you while you are in your room because the TVs did not work. Further, there is no complimentary breakfast, but there is a restaurant on the bottom floor with an okay, but overpriced breakfast. From what I understand […] many people used to like the restaurant, The Elephant & Castle, but the restaurant has taken on a corporate feel and no longer offers the quality and charm of a traditional English pub. Read moreGenuine Hotels.com guest review
We arrived shortly after check in time and had to wait 30 minutes for a room. Then once we got to the room, it wasn't what we booked. So we weren't even in our room for an hour. The room itself was nothing to brag about. It was small but clean. The location is very good and was a ten min walk to the government center t station. It wasn't an awful experience […] but not worth what I paid. Read moreGenuine Hotels.com guest review
"Great building, disappointing room."
The 'queen' bed is just two smaller mattresses bound together. Don't fall into the huge gap in the middle of them. When I arrived the room key ATM thing they had was out of keys, no biggie. When I got to my room the bed wasn't made, there was no fitted sheet, just a top sheet draped (poorly) over the crudely tethered smaller mattresses. The coffee maker […] was full of ice cold coffee and the filter wasn't cleaned out. The toilet hadn't been cleaned properly, and there was only one towel. Of course to get new towels I had to take the elevator down 8 floors and ask for them (there's a communal closet of supplies on each floor... no towels though); no towels at the front desk, they had to radio someone to deliver them to my room... which didn't happen during the half hour it took me to get ready for my event and leave. They've got an awesome location, but really need to learn a thing or two about something as simple as getting a room cleaned and ready. Read moreGenuine Hotels.com guest review
The location was great and the staff was great. The bed and bedding were not the quality I expected. The first room I was going to stay in was drenched in lemon scented cleaner. The second had a dirty towel. But the staff had no problem moving me to the second room. THe location was perfect - walking distance to most going out, shopping, sightseeing […] locations! Read moreGenuine Hotels.com guest review
"Bathroom was ridiculously small"
Shower size did not accomodate a normal size adult. The whole bathroom was ridiculously smallGenuine Hotels.com guest review
"OK Hotel with a perfect location!"
This hotel is located 2 blocks from Quincy Market and the Waterfront. All major attractions are walking distance. The hotel is OK. It's a self-service hotel. The rooms are pretty comfortable but the maid service is not that great. (They did a very poor job on making up our room.) The big negative is that the bathrooms have no ventilation and they only […] have a shower, no tub. So as soon as you took a shower you had to leave the bathroom because there was too much steam to even breath. You do get complementary filtered water and k-cup coffee in the hallway/lobby of the hotel. Great price for this location. Read moreGenuine Expedia guest review
"Handy to sights"
The alleged king size bed were 2 twins pushed together, Not very comfortable for a 6'6" guy. Too short with a gap in the middle. Room was clean but very small and surprisingly sparse.Genuine Hotels.com guest review
"Uncomfortable Sleep"
The pillows are like flat rubber mats of very low quaiity and price. The shower curtain would not stay in the shower causing water to flow into the bathroom.Genuine Expedia guest review
"Removed from the daily details"
The bathroom sink was clogged. How can nthat happen if the cleaning staff is really cleaning? There were no instructions to get ice and water. Not worth the price.Genuine Expedia guest review
"If I had to..."
I don't think I would stay here again. Only did because for some reason most hotels were booked and the ones left were way too much. It just felt old and cold.Genuine Hotels.com guest review
"Adequate"
We were very disappointed; we reserved and paid for a room with a queen-sized bed. We arrived around 8:00 PM, dropped the luggage off and went right out. When we returned around 11:00 PM, we realized it was a double bed but it was too late (and we were too tired) to pick up all of our belongings and ask to be moved to a different room. In retrospect, […] we should have; it made for a lousy night's sleep. Read moreGenuine Hotels.com guest review
"Great location-dodgy service"
We booked a night in Boston at the Club Quarters. Great location in downtown Boston just off the freedom trail & a short walk to the North End. The hotel is generally clean & well maintained. Two complaints--1) the phone in the hotel room was so filthy that the buttons stuck in when you pressed them. Totally sick! 2) We checked our bags at the front […] desk before we set out for the day & returned to pick them up before we headed to the airport. It took 20 mins to get our bags checked, & another 20 to get them back. Unnecessarily difficult for a regular hotel activity. Read moreGenuine Hotels.com guest review
Good location, friendly staff. We thought the room was small and the comforter was stiff, small, an uncomfortable.Genuine Hotels.com guest review
"Small"
Small room but close to office. No small refrigerator.Genuine Expedia guest review
"Unacceptable Customer Service"
The guy at the front desk named Richard was incrediblly unhelpful. We needed help regarding a complicated situation, and he could not put us in touch with someone who could actually help us.Genuine Expedia guest review
"Think europe in the usa"
The hotel was fine for our needs. Very small, but updated. would not want to spend a long trip, but fine for a quick night.Genuine Hotels.com guest review
"Ok for the price"
Location is great and the staff was very helpful. Room was slightly dirty and their were scuff marks on the walls. The door locking mechanism is the loudest I've ever heard. The people next door to me entered and exited their room every 10 minutes until 3am and it was impossible to sleep. My last night I didn't have a neighbor and the a/c unit was barely […] able to overcome the door noises from the rest of the floor. The hotel restaurant was poor. Staff was not attentitive and the food was stale. I ate their twice over a week so it wasn't a fluke. But overall you get what you pay for and this was the cheapest place near Boston Common. Read moreGenuine Hotels.com guest review
"Hotel was fine, the drunk, loser frat boys weren't"
The hotel was fine, but apparently on Thursday, Friday and Saturday they lower their rates and this means drunk groups of boys pack into 1 room and are LOUD and RUDE and run around the hallways. They woke me up at 3am and I had to call hotel security to ask them to calm down. I finally had to move rooms. I have no problem with the hotel, but be warned […] if you are staying over the weekend, you may be sharing the space with loud, loser frat boys. Read moreGenuine Hotels.com guest review
"Hotel Club quarters Boston"
The negative for me was the very strong deodorant smell in the room. It was too strong and was uncomfortable to spend a whole night in that strong smell. Positive was great location and the nice restaurant downstairsGenuine Hotels.com guest review
"Nice room staff could be better"
Club Quarters is a small hotel and at first glance not bad. After experiencing the staff for a couple days the best part was the pub next door. I always consider it a warning sign when staff are discussing their personal problems (loudly) from the reception area. After one long conversation (I happened to be sitting in the lobby for an extended time), […] the person answered the hotel phone and suggested that she had been busy and hadn't gotten to the guest's request yet... uh huh... Finally, I asked for a taxi early the next morning and was told that they like to be called the same day, essentially telling me to call back within a few minutes of when needed them... (4:30AM) OK, I suggested that they hold my request and call them prior to the time which they seemed to reluctantly do... Room was clean and fine, pub next door - fabulous Read moreGenuine Hotels.com guest review
"The Hotel"
Overall the hotel was a nice place, but for my sencond time staying there, it was the worst experience. We were placed in a room right by the elevator and honestly it was very frustrating. I absolutely did not get any sleep due to other people staying in the hotel being overly loud for who knows what reasons. Yes, when I called it did quiet down a bit […] and I was given a complimentary one night stay, but I doubt I will stay there again. Maybe I'll go to the one in New York or DC. Overall it is a nice hotel, but maybe notes need to be put up about people being quiet so others can sleep. Read moreGenuine Hotels.com guest review
"Overnight Stay"
The hotel was very clean and the service staff attentive. There are very nice touches such as the water coolers on each floor where you could fill up a bottle with chilled water and the Koenig coffee/tea machines in the lounge. The room is clean but basic and the bathroom small. Location is great as it is a couple of blocks from Fanuel hall and close […] to the Opera house. Overall if you are looking for clean basic accommodations that is resonably priced then this would be the place. Parking is extra and the charge varies if you want to take the car in and out ( more exp) or leave it parked overnight Read moreGenuine Hotels.com guest review
"Club Quarters in downtown Boston"
It's a good option for being very close to train and bus station and to Faneuil Marketplace and the North End. We paid $160/ night with my mom - the next option at the time was $180 for Sonesta - I am sure a higher standard for rooms. Service was very good and smooth. The problem (and it may not bother you) is the old building where hotel is. All visible […] updates seem to have been done - new fixtures, etc., Spaces are very small, my shower area was almost impossible to fit in and I am a very slim person. Thin walls were our main issue - we moved room after the first night where next room had loud people during the night - it is very easy to hear. That is my main recommendation and request to the hotel - to have insulated better to compensate for the small rooms. Less important for us, one of the bedcovers was torn near where it touches the floor. Otherwise, it is clean and they give great service- can be a good budget option if you are not nervous about how you might sleep at night. We really appreciated the welcoming and very cozy lounge room they have behind the reception. Read moreGenuine Hotels.com guest review
"Front Desk needs help"
only complaint redhead girl at the front desk unfriendly/snobbish didn't give good customer service at all, she never smiled, when we asked questions about the area and parking our vehicle she said she didn't know and went back to her computer. Normally front desk personnel will address people when they enter the lobby smile and ask how are you, are […] you checking in today, do you have a reservation we were greeted with "what can I do for you" then did nothing walmart greeters are more friendly. The rooms were clean but very small for the price, location was good for our trip but I don't think I would go back. The parking employees were very friendly and assisted us with our questions the front desk couldn't help us with they received a good tip Read moreGenuine Expedia guest review
Nice hotel but very small! Basically about the size of a small college dorm room. Very nicely decorated and clean, but just not what I was expecting.Genuine Hotels.com guest review
"Great Location"
Sitting area in lobby is very nice and comfortable, nice to have coffee/internet/TV etc in lounge area. Free water is a great perk, definitely one of the highlights. Hotel location is great, can walk to everything. Nice having Elephant and Castle right next door. Front desk staff could have been more knowledgeable about restaurant recommendations.Genuine Expedia guest review
"Nice - Pity about the construction project"
There is major construction going on right outside the front door. I had jack hammers blasting away until 2am. The vibrations in my room were unbelievable. Wait 6 months before staying there.Genuine Hotels.com guest review
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