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Location.
The Boston Park Plaza Hotel & Towers stands along Park Square east of the Back Bay area of Boston, Mass. The Arlington "T" stop is located less than two blocks away. This property is positioned with easy access to Newbury Street, Faneuil Hall Marketplace, and the Theater and Financial districts.
Hotel Features.
Built by E.M. Statler in 1927, The Boston Park Plaza Hotel & Towers has hosted presidents, sports legends, and famous entertainers. This property is a member of the Historic Hotels of America. On-site restaurants and lounges include McCormick & Schmick's, which serves an extensive seafood menu prepared from freshwater and saltwater fish. Swan's Café presents an American menu. Finale café serves desserts, whereas M.J O'Connors Irish Pub serves traditional Irish fare.
A 24-hour business center houses five computer stations; business services include a technology help desk and an Internet point. A total of 65,000 square feet of function space and 39 meeting rooms accommodate events. Wireless Internet access is available throughout the hotel for a fee. Complimentary newspapers are available in the lobby.
A 24-hour, complimentary fitness center houses cardiovascular and weight-training equipment in addition to free weights. Additional guest services include luggage storage, wedding services, and express check-out. Limited on-site parking, which includes garage parking, (surcharge) is provided and additional parking is nearby.
This is a smoke-free property; fines apply for violations. This property is dog friendly.
Guestrooms.
This 15-story hotel offers 1053 smoke-free guestrooms of varying configurations. Accommodations include cherry-wood furnishings, black-and-white photographs of Boston, and coffee-and-cream color schemes. Beds feature pillowtop mattresses, triple sheeting with 350-thread count linens, and white duvets. Rooms provide coffeemakers; refrigerators and microwaves are available upon request. Bathrooms contain shower/tub combinations, dual showerheads, and Gilchrist & Soames toiletries. Accommodations include 37-inch, LCD televisions with digital service and premium television channels including ESPN. High-speed wired and wireless Internet access is available for a fee. Rooms also include MP3 adaptors, in-room safes (accommodates a laptop), desks, and climate control.
Charges may apply, see hotel policy below
Valet parking costs USD 44 per night with in/out privileges
Air conditioning is available for an extra charge
Refrigerators are available for USD 25 per stay
Rollaway beds are available for USD 25 per stay
Cribs/Infant beds are available for an extra charge
Pets are allowed for an extra charge of USD 50 per room, per stay
WiFi is available in all public areas for USD 14.95 for 24 hours (rates may vary)
High-speed Internet access (wired) is available in guestrooms for USD 14.95 for 24 hours (rates may vary)
High-speed Internet access (wired) is available in the business center for USD 14.95 for 24 hours (rates may vary)
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Valet parking costs USD 44 per night with in/out privileges
Air conditioning is available for an extra charge
Refrigerators are available for USD 25 per stay
Rollaway beds are available for USD 25 per stay
Cribs/Infant beds are available for an extra charge
Pets are allowed for an extra charge of USD 50 per room, per stay
WiFi is available in all public areas for USD 14.95 for 24 hours (rates may vary)
High-speed Internet access (wired) is available in guestrooms for USD 14.95 for 24 hours (rates may vary)
High-speed Internet access (wired) is available in the business center for USD 14.95 for 24 hours (rates may vary)
We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.
This guest did not leave a comment.Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
When booking on the internet, a person should not be able to book a double bed if there are two people. There is absolutely no place to put luggage. It should kick it out indicating that the room is smaller than a european room. Rooms are ok-very old and cleanliness just ok. The location is the best part about this hotel.Genuine Hotels.com guest review
"The location is the biggest convenience"
As someone said, the rooms are small and wifi internet is free only in the lobby, when internet is on, which only happened in the first morning. As in all hotels in America, breakfast is too expensive, but there are many surrounding options, including in the same block and building of the hotel. Otherwise the hotel is a standard pretty building with […] good standard service. The carpets are, as frequently in American hotels, pretty ugly! But the remaining decoration is nice. Read moreGenuine Hotels.com guest review
Dirty dishes from the room across the hall sat on the floor outside their door from the time we checked in on Friday afternoon until after we checked out at noon on Saturday.Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
Response by The Boston Park Plaza Hotel We are happy to hear that you enjoyed your stay with us. We look forward to the next time we have the opportunity to welcome you back again!
"Comfortable stay"
Hotel was nice, lots of seating in the lobby area. Room was clean and comfortable. Only the house keeping staff tower lounge staff said good morning. When other pass, they don't say much of anything. Good evening hors d'oeuvres and a continental breakfast in the tower lounge - if you are a member or get an upgrade. Can't accommodate a lot of persons […] - not restaurant size. Bathroom and shower were clean but it needed a refresh of painting. Basic room service menu. Surrounding area is great - lots of restaurants and shopping. Walks around the Commons are always great this time of year. Check in and check out time did not take long, even though the hotel was getting busy. Lobby lounge open late and good drinks. Read moreGenuine Hotels.com guest review
"small but cozy, lack room service"
Stayed there for two nights, asked for room service in the second morning, but still not cleaned after coming back from dinner. Location is very good and front desks were helpful. The king bed is actually for a single man, quite small. May be nice for lovers in love.Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
Response by The Boston Park Plaza Hotel The Park Plaza would like to thank you for taking the time to review us. It would be a pleasure to welcome you back during your next visit to Boston.
"good stay"
Great price for a nice room. One of my beds made a weird noise when I moved. One night we had fire alarms, but i only heard one beep and then 60 seconds later there was an announcement that we could go back to bed...I don't know if it was a false alarm, but the system was a little weird. Bed was comfy, TV works, bathroom was clean, staff was really […] nice. You have to pay for WiFi which is a little weird. Location was great, near a T stop and the Back Bay Area. Restaurant menu was a little small but the food was great. I would totally go back again! Read moreGenuine Hotels.com guest review
We enjoyed our stay at this hotel and were very pleased with our room and the view and also it was so convenient. We asked if there was an upgrade (which we knew were available but were told they were all full. I am not so sure but I know hotels do this. Comfortable stay tho' and would stay there againGenuine Hotels.com guest review
Very good overall. The evacuation at 2:45 AM by the fire department was different, but better safe thab sorry.Genuine Hotels.com guest review
Response by The Boston Park Plaza Hotel Thank you for taking the time to write about your stay. We would like to offer our most sincere apologies for the inconvenience of the fire alarms and their disturbance they caused your stay. However, we take health and safety very seriously and if the alarm is activated, we must assume that it is indeed a true activation of the alarm system and evacuate the hotel. We hope that you will give the Park Plaza another opportunity to show you the fine service and accommodations we are capable of providing and that you'll think of us the next time you visit Boston. Thank you again for your feedback.
"Historic hotel, great location"
The room was smallish, but the location and charm of the historic hotel more than made up for it. We easily walked or took the subway to all of the sites we wanted to see. The concierge was especially helpful to us.Genuine Hotels.com guest review
Response by The Boston Park Plaza Hotel Thank you for your kind review about our hotel! We are so pleased to hear that you enjoyed your experience as our staff takes a lot of pride in the service we provide on a daily basis. We appreciate your nice comments about our Concierge Team and we will be sure to share your words with all of them. Please come back soon!
"Decent Place"
I've stayed at this hotel a number of times. It's in a great location for the price. The rooms are just okay. They are a bit outdated, but this place does have the feel of a "grand old hotel". The hotel is really big, so sometimes there is a long line for check-in and other guest services.Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
Response by The Boston Park Plaza Hotel We are happy to hear that you enjoyed your stay with us. We look forward to the next time we have the opportunity to welcome you back again!
This guest did not leave a comment.Genuine Hotels.com guest review
Response by The Boston Park Plaza Hotel Thank you for your enthusiastic review about our hotel. We are so pleased to hear that you enjoyed your experience as our staff takes a lot of pride in the service we provide on a daily basis. Please come back soon!
"great workout facility, smaller rooms"
The great location, reasonable price for downtown Boston offset the small room sizesGenuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
Response by The Boston Park Plaza Hotel We are happy to hear that you enjoyed your stay with us. We look forward to the next time we have the opportunity to welcome you back again!
"Location, Location, Location"
I stayed in Boston for a work trip and had a few hours during the day to myself, and being right in the heart of downtown was perfect. I didn't have to take the T anywhere, and it was convenient to drop stuff off during the course of the day. The only thing to be aware of before booking is that the average room size is very small. It was perfect for […] me, because I didn't spend much time in my room other than sleeping, but if you're looking to sprawl out, you're going to need a suite. The room was very comfortable and clean. I used valet for my car and that was very efficient as well. Overall, I would definitely stay again. Read moreGenuine Hotels.com guest review
Response by The Boston Park Plaza Hotel Thank you for taking the time to review your stay at the Boston Park Plaza Hotel. We’re thrilled that you enjoyed your stay with us and appreciate your kind compliments regarding our location. It is wonderful to know that we could provide you with a comfortable and convenient stay during your journey. We hope you’ll return for a future stay should your travels bring you back to Boston!
This guest did not leave a comment.Genuine Hotels.com guest review
Response by The Boston Park Plaza Hotel We are happy to hear that you enjoyed your stay with us. We look forward to the next time we have the opportunity to welcome you back again!
This guest did not leave a comment.Genuine Hotels.com guest review
Response by The Boston Park Plaza Hotel The Park Plaza would like to thank you for taking the time to review us. It would be a pleasure to welcome you back during your next visit to Boston.
This guest did not leave a comment.Genuine Hotels.com guest review
Response by The Boston Park Plaza Hotel We are happy to hear that you enjoyed your stay with us and that you had a great time visiting our lovely city. It would be our pleasure to welcome you back during your next visit to Boston!
This guest did not leave a comment.Genuine Hotels.com guest review
Response by The Boston Park Plaza Hotel We are happy to hear that you enjoyed your stay with us. We look forward to the next time we have the opportunity to welcome you back again!
Overall very nice hotel with large open hallways and common areas. Noticeably upscale. Location is very good close to restaurants and theaters. My room and bathroom were extremely small but sufficient for a short stay. Toilet practically sits on top of the tub. Breakfast buffet was good but nothing more than what you would get at a Holiday Inn Express […] and I didn't feel it was worthy of the $25 price tag, but it is an upscale hotel so I suppose that counts for something. I felt the price for the room was reasonable given the centralized location and quality of the hotel. I would stay there again. Read moreGenuine Hotels.com guest review
"central location"
Room was small and dated but comfortable bed and good shower. Staff was helpful when I left my cell phone in the room.Genuine Hotels.com guest review
"Close to restaurant where our bridal shower was"
GoodGenuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
Response by The Boston Park Plaza Hotel The Park Plaza would like to thank you for taking the time to review us. It would be a pleasure to welcome you back during your next visit to Boston.
This guest did not leave a comment.Genuine Hotels.com guest review
"bests option to be close to our Boston office"
I really love the hotel and it is the most convient to our Boston office so I stay with you regularly. Wish discount rate for room was consistent.Genuine Hotels.com guest review
Response by The Boston Park Plaza Hotel Thank you for sharing your comments and for being a repeat guest of ours! We are so pleased to hear that you enjoyed your stay with us. We appreciate your business and hope to welcome you back to our hotel soon.
"Location"
Nice hotel for a short stop. Need some TLC. Great breakfast but expensive. Great locationGenuine Hotels.com guest review
Response by The Boston Park Plaza Hotel We appreciate your feedback and apologize for any inconveniences we caused you. We hope to welcome you back to Boston soon!
This guest did not leave a comment.Genuine Hotels.com guest review
Response by The Boston Park Plaza Hotel We are happy to hear that you enjoyed your stay with us. We look forward to the next time we have the opportunity to welcome you back again!
"Great Hotel in a Great walking city"
We had a super time. Loved the City of Boston and it's very friendly locals. Was there the day before the Marathon. My heart went out to all the people of Boston.Genuine Hotels.com guest review
Response by The Boston Park Plaza Hotel The Park Plaza would like to thank you for taking the time to review us and are so thankful that you and your loved ones weren't affected by the terrible events at the Boston Marathon. We thank you for your kind words look forward to welcoming you back soon!
This guest did not leave a comment.Genuine Hotels.com guest review
Response by The Boston Park Plaza Hotel We are happy to hear that you enjoyed your stay with us. We look forward to the next time we have the opportunity to welcome you back again!
This guest did not leave a comment.Genuine Hotels.com guest review
Response by The Boston Park Plaza Hotel The Park Plaza would like to thank you for taking the time to review us. It would be a pleasure to welcome you back during your next visit to Boston.
This guest did not leave a comment.Genuine Hotels.com guest review
Response by The Boston Park Plaza Hotel We are happy to hear that you enjoyed your stay with us. We look forward to the next time we have the opportunity to welcome you back again!
This guest did not leave a comment.Genuine Hotels.com guest review
Response by The Boston Park Plaza Hotel We are happy to hear that you enjoyed your stay with us. We look forward to the next time we have the opportunity to welcome you back again!
"Very convenient location"
This hotel is very nice, and very conveniently located near shops and the Commons. I got the most economical room possible and still found it luxurious. Highly recommended.Genuine Hotels.com guest review
Response by The Boston Park Plaza Hotel We are happy to hear you enjoyed your guestroom and our central location in downtown Boston. Thank you for your feedback, and hopefully you will choose to stay with us again should your travels bring you back to our fair city.
This guest did not leave a comment.Genuine Hotels.com guest review
Response by The Boston Park Plaza Hotel We are happy to hear that you enjoyed your stay with us. We look forward to the next time we have the opportunity to welcome you back again!
"Centrally located at the right price"
It's right downtown; a few blocks from the Common, etc. We got a great rate on a tiny room, but that was the deal for us to make it a low-cost week-end of enjoyable spring weather, strolling about town and catching a couple, three shows at some of our favorite museums. The room was small but clean. The bed was comfortable and the hotel is fairly li […] vely. Read moreGenuine Hotels.com guest review
Response by The Boston Park Plaza Hotel We are so happy to hear that you enjoyed your stay with us. We look forward to the next time we have the opportunity to welcome you back again!
"Perfect for our needs"
I booked this hotel for the great price and location, and was glad I did. Great walking distance to the Commons and easy access to the trolley. The concierge, the bellmen and Valet guys were all fantastic. A slight hiccup at check in, we had booked a double room and found a very small room with one queen, it took forever to get it straightened out and […] then it turns out they had double booked the room as well as a father/daughter duo also came to our room. While the manager was somewhat apologetic the girl at the counter found it a total inconvienence and doubted my claims that there was truly only a queen in the room which i did not appreciate. We got a better room out of the deal, but it would have been nice for all of the hassle to have had a little more TLC. The hotel as a whole is beautiful and good food and drinks at the restauraunt. Avoid the gift shop, almost $4 for a Dasani bottle of water. TV was a little whacky too but as we were hardly in the room it wasnt a big issue. Bathrooms were very small, but upon reading the history of them, it is understandble. Overall a great hotel and would definitely stay there again! Read moreGenuine Hotels.com guest review
Response by The Boston Park Plaza Hotel Thank you for taking time to share your experience. Our hotel staff consistently strives to provide a service that is superior in every respect, and it is through the constructive comments of our customers that we are able to address problems so that appropriate corrections are made. We hope you will accept our apologies for the confusion in regards to your guestroom and be assured that our staff members will receive proper retraining so we can continue to offer service at the highest standards. Despite those hiccups, we are thrilled that you enjoyed the rest of your stay and hope that you'll come back for another visit soon.
"Great location, elegant hotel"
My girlfriend and I decided to take a spontaneous trip to Boston for the weekend and found this hotel, which was at a great price and was in an amazing location. You're within a couple blocks from endless shopping on Newbury Street and the beautiful Boston Common park. Luckily the weather was very spring-y that weekend so walking to both was a breeze. […] Also, the hotel is situated pretty evenly between Fenway Park in one direction and downtown Boston in the other, both about 1.5 miles, or a $12 cab ride away. Finally, the surrounding area had plenty of bars and restaurants all along the price spectrum within walking distance if you preferred to stay put. The hotel itself was also great for this weekend. The lobby was extremely beautiful and elegant and the gym was serviceable for both my girlfriend and I to put a couple miles on the treadmill/elliptical and use the weight machines. The room was fine and the bed was nice. We spent most of our time out on the town so I don't have much more to say other than there were no real issues with the hotel. The only two minor complaints were the doors to the hotel rooms seemed to stay ajar, so just make sure you give it a little nudge when you come or go. Also, make sure you have pocket cash for tipping. The staff is very attentive and expects you to recognize them for it with a couple bucks. Just be prepared so you don't get stuck with an empty hand out. Read moreGenuine Hotels.com guest review
Response by The Boston Park Plaza Hotel We, at the Park Plaza, would like to thank you for taking the time to fill out a review. It is always a pleasure to receive such a great review and we appreciate your positive review for our staff and service. Our guests are our top priority and our staff is always available to help make your stay a truly world-class experience. We're so glad you could enjoy the holidays with us and it would be our pleasure to welcome you back during your next visit to Boston!
This guest did not leave a comment.Genuine Hotels.com guest review
Response by The Boston Park Plaza Hotel We are happy to hear that you enjoyed your stay with us. We look forward to the next time we have the opportunity to welcome you back again!
"historical, elegant prestige but not history buff"
Prestigious name. Old style elegance, great location and reasonable price when booked in advance (one month) Appreciate the business center w/ 5 computers and color printer. But room was a sauna because of the computer equipment couldn't stay in there for more than 20 min. Beautiful lobby ballrooms. But no benefit to us. Our rate did not include breakfast […] :( since it looked delicious and in middle of lobby but didn't think it was worth the extra cost- dinner equivalent. Instead 8@ Au Pain 4 brkst. Arlington T stop just across the street. Boston garden and commons just across the street. Chinatown few blks away. wished they had gym, fridge more counter space in bathroom. But room was big enough to have 2 beds though a probably would be cramped. We had the petit double which was ok for me and daughter in double bed so that's why room was reasonable priced vs a queen bed or 2 beds. Glad they had that option cuz it would be too high for us otherwise. We just slept there and impressed our friends with the location and name of hotel. Interestingly no hotel name souvenirs to take from room (hotelshampoo tc or match books etc) or buy in gift store (like Boston park plaza hotel coffee mugs or t shirts) guess they don't want to sully their name or prestige or sell their name. Or don't need the free advertising with people carry around stuff with their name on it. But I wished there was something other than the receipt that showed I stayed there. A pen?... Read moreGenuine Hotels.com guest review
Response by The Boston Park Plaza Hotel We are glad to hear that you enjoyed your stay at the Boston Park Plaza. We strive to provide the best service possible and make your stay as comfortable as possible. We appreciate your suggestions of additional amenities we could offer to better accommodate our guests and will keep that in mind. Your business is appreciated and we hope to welcome you back to our hotel and city soon!
"Ideal location"
Hotel was very jaw dropping from the outside and main lobby. Room was very tiny. Bathroom was even smaller. The window looked outside to other guests windows where If you didn't pull the sheers down you could definitely see through. Window didn't open. The temperature in the room was way too hot and adjusting the thermostat didn't help. Only stayed […] here one night, but there were a few hairs on the side of the bed and in the bathroom. Not sure if the housekeeping wasn't on par or if its always like that. The walls are paper thin, and we were close to the elevator so every time someone got off on our floor, you could hear the elevator chime ding. And every time the next door neighbors flushed... Which for whatever reason you had to flush at least three times just for a #1... So you could imagine for a #2. Could've probably saved some money going to another hotel in the area. Read moreGenuine Hotels.com guest review
Response by The Boston Park Plaza Hotel We appreciate your feedback, and we'd like to apologize for the disturbance challenges you faced. Our Director of Housekeeping and Operations Team have been informed of the discrepancies and will ensure that our staff is properly re-trained. We hope that you will give the Park Plaza another opportunity to show you the fine service and accommodations we are capable of providing and that you'll think of us the next time you visit Boston. Thank you again for your feedback.
"Great value."
The hotel is old and some of the amenities are aging; however, they've done a good job upgrading what they can. And it's in a great location. Overall very good deal for the price range.Genuine Hotels.com guest review
Response by The Boston Park Plaza Hotel Thank you for your thoughtful review. We're pleased the Boston Park Plaza Hotel could provide you with comfortable, convenient accommodations during your trip to Boston and that you felt you got excellent value for your money. Your kind review is touching and our entire Staff thanks you for your compliments to them. We certainly hope to have the pleasure of welcoming you back soon!
"Great location in the heart of Boston"
The best part about this hotel is its location -- centrally located in a very nice part of Boston and close to all the sites, transportation, etc. It's a huge hotel with hundreds of rooms, so it can be important to be clear about what you would like when checking in (e.g., it seems that some rooms' windows would face the windows of other rooms only […] about 10 feet away -- i.e., no view and little light). Read moreGenuine Hotels.com guest review
Response by The Boston Park Plaza Hotel Thank you for taking the time to share your feedback on your recent stay. We are happy to hear that you enjoyed our award-winning staff, comfortable guestrooms, and our prime downtown Boston location. We look forward to your next visit!
This guest did not leave a comment.Genuine Hotels.com guest review
Response by The Boston Park Plaza Hotel Thank you for taking the time to share your feedback on your recent stay with us. We are happy to hear that you enjoyed your stay, and we look forward to your next visit!
"Small Room"
The room and bathroom was tiny for the price I paid. Other than that, it was great.Genuine Hotels.com guest review
Response by The Boston Park Plaza Hotel Our hotel staff consistently strives to provide a service that is superior in every respect, and it is through the constructive comments of our customers that we are able to address problems so that appropriate corrections are made. Thanks for sharing your experience; we hope to welcome you back in the near future.
"Boston Park Plaza"
Hotel is in a great location. Walking distance to Prudential area. Just a skip to the Boston Commons and to the T. the room was a bit small and dated but perfect for me.Genuine Hotels.com guest review
pillows were horrible I still have a stiff neck , wireless router was out a lot very difficult to workGenuine Hotels.com guest review
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