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Location.
The Hyatt Regency Boston is located across the street from the Opera House in Boston's theater district, next to Downtown Crossing and just 1 block from Macy's department store and the Park Street Station. Boston Common, the Freedom Trail, and the financial district are located 2 blocks away.
Hotel Features.
This property is built around 4 terraced atria, while the third-floor lobby features marble floors accented with area rugs and greenery. Avenue One restaurant serves contemporary American cuisine within an informal setting. The Lobby Lounge prepares martinis and serves wines, beers and spirits. Live bands perform in the lounge seasonally, and guests can find complimentary newspapers in the lobby. The 24-hour business center houses 5 computer stations and is staffed during business hours. A total of 30,000 square feet of function space includes a grand ballroom, open-air terraces and 21 individual rooms. Wireless Internet access is available throughout the hotel (surcharge).
Recreational amenities include a complimentary, 24-hour fitness facility that houses a dry sauna, a eucalyptus steam room, television-mounted cardiovascular equipment, weight-training machines and yoga balls. Personal training is available for a surcharge. Massages, manicures, and pedicures are available with advanced registration (surcharge). A sundeck adjoins an indoor lap pool.
Guestrooms.
This 22-story property offers 500 nonsmoking guestrooms equipped with wireless Internet access (surcharge), and flat-screen televisions. Hyatt Grand Beds feature 250-thread count linens, an array of European roll and throw pillows, and down duvets. Cherry-wood furniture complements earth-tone color schemes. Marble-clad bathrooms contain makeup mirrors, bathrobes and shower/tub combinations. Rooms contain coffeemakers and minibars.
This is a smoke-free property.
Extra-person charges may apply and vary depending on hotel policy.
Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
**These amenities may be available only in some rooms or units. Some amenities may incur additional fees.
Avenue One - A continually updated menu of contemporary New England cuisine served in a relaxed atmosphere. Seafood, poultry, steak, fondues. Extensive wine list. Breakfast, lunch, dinner, pre-theatre menu daily. Avenue One Restaurant and Lounge features seasonal live music entertainment, like jazz music, on Thursday and Friday nights. Enjoy dinner, a light snack, or simply a few cocktails, while listening to the mellifluous sounds of local bands.
Lafayette Lounge - Martinis, wine, beer, spirits, and cuisine served in a naturally lit, relaxing setting. Seasonal live entertainment.
Terrace at Avenue One - (Seasonal) The Terrace at Avenue One provides the perfect setting for cocktails, a pre-theatre bite or an evening of relaxation and music under a vast, starry sky. The Terrace is open Tuesday through Friday from 5:00 PM to close, weather permitting. Come enjoy food and drink specials, live entertainment nights, and other special events.
The complimentary health club at the Hyatt Regency Boston includes a large indoor lap pool, cardio and weight machines, a sauna, and a eucalyptus steam room. Personal training is available for a surcharge. Massages are available with advanced registration (surcharge).
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Extra-person charges may apply and vary depending on hotel policy.
Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
"Scrappy For Price Point"
OK for a hotel. Not so good for the price point. The bathroom was worn out, where the faucet was loose, the tub was over-caulked, the door had rips in the bottom of it (peeled), and the paint was 4 coats deep. Beds were OK, but again for the price point they were sub-standard. Lastly, I could carry a conversation with the room next door or people in […] the hall without opening the door. Will not likely stay there again. Read moreGenuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"Close to teh Convention Center"
Great.............Will do it again and use teh same hotel.Genuine Hotels.com guest review
Response by Hyatt Regency Boston Thank you for you for taking the time to review your recent stay at Hyatt Regency Boston. We are thrilled you loved the location! The hotel is in such a great area of downtown Boston where you can reach so many great restaurants, museums, or parks by walking or getting on the subway. We look forward to welcoming you back, soon!
"Great Location"
The location was very convenient. One block to subway, two blocks to Boston common, and everything else not far away to walk to. The crab cakes and clam chowder were excellent. Pool and fitness room just right.Genuine Hotels.com guest review
Response by Hyatt Regency Boston Thank you for your great review of your recent stay with Hyatt Regency Boston. We are happy that you enjoyed your experience at Avenue One and our StayFit Gym. Next time you stay with us you should check out Avenue One Express in the morning for grab and go items before you explore the city! Thank you for your feedback and hope to welcome you back, soon!
This guest did not leave a comment.Genuine Hotels.com guest review
"Great hotel"
Hotel is in a super convenient location with a GREAT gym- full lap pool, plently of cardio and weight equipment. The restaurant was only so so, but there's enough interesting places nearby that you wouldn't need it.Genuine Hotels.com guest review
"It 's ok"
Stay at the liberty hotelGenuine Hotels.com guest review
"As Always, Awesome"
just a really nice place to stay. Love the steam roomGenuine Hotels.com guest review
Response by Hyatt Regency Boston Thank you for the 5-star review and for being a loyal guest! We can't wait to welcome you back. Thank you!
This guest did not leave a comment.Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
Response by Hyatt Regency Boston Thank you for writing a review about your recent stay at Hyatt Regency Boston! We look forward to seeing you again in the future!
"I'd do it again!"
The location is walking distance from everything one needs to get business done, meals eaten and entertainment accomplished without needing anything other than a pair of comfortable shoes.Genuine Hotels.com guest review
"Very nice"
Very nice hotel, difficult to find due to extensive lobby/entrance construction. Once in my room, I wouldn't have known the construction was going on -- it was very quiet.Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
Response by Hyatt Regency Boston Thank you for the five stars and we hope to see you again soon!
"Perfect all around"
Excellent location, staff was more than helpful, food was excellent.Genuine Hotels.com guest review
"Great hotel"
Very clean and comfortable downtown location.Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"Hard to find the entrance"
My hotel lobby and room was beautiful and clean. Hotel staff were very friendly and helpful. The reason I gave lower rating was that the hotel was very difficult to find. I arrived at night and walked around the block until a cab driver stopped me and told me that I had to go through the parking garage. I would have tried that earlier but a sign on […] the parking garage said "do not enter". All I would have needed for a better experience would be a sign under the Hyatt logo sign that said "hotel guests enter this way" with an arrow. I kept circling the block thinking there was a another entrance I missed. Very frustrating. I would recommend this hotel to my friends once the construction is complete. Read moreGenuine Hotels.com guest review
"Hidden fees/perks - ask questions at check in"
I don't have anything bad to say about the hotel itself. My concerns are more management related. Upon check in we were never informed that we were allowed one free bottle of water per day (you have to call down to the desk to ask for it) and no one informed us on how the complimentary internet access worked so when we go to our rooms and tried to log […] on, it looked like we were only allowed 1 hour of complimentary access. Once I asked the front desk about it, they told me that i had to sign up for the $9.95/day plan and they would take it off my bill at the end of my stay. They also never mentioned that and 18% gratuity was included with our breakfast everyday. No wonder the servers were being so attentive considering we had been tipping an additional 20% before we found out about the 18%. And lastly, I believe in management that leads by example and after watching two of the managers belittle and embarrass one of their staff repeatedly, I have decided that Hyatt must not value the people that actually make the hotel work. There is nothing wrong with management treating their employees with respect and in fact it's a nice thing for guests to witness. These guys ruined the Hyatt experience for me. Read moreGenuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"Great location. Easy to airport"
I stayed here while on a business trip two separate times with some travel in between. Both times the rooms were very clean and the hotel is well kept. The staff was extremely helpful and polite. The location was awesome, close to the T, near a lot of destinations and quick cab ride from airport. Only setback is there is no usable refrigerator in room. […] Only a charge mini bar which if used for personal items you get charged for cleaning fee. There was an option to get something if you called the front desk but seem like it could be opposite. I would call if I felt like having a $7 shot or $5 soda and I would keep my leftover lunch cold without hassle Read moreGenuine Hotels.com guest review
Response by Hyatt Regency Boston Thank you for writing a review about your recent stay at Hyatt Regency Boston! It's always great to hear that our associates were helpful and you enjoyed our prime downtown location. We hope to see you again soon and thank you for the five stars!
This guest did not leave a comment.Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"Not the Meeting Hotel but the Location Rocks!"
We really enjoyed our time at the Hyatt Regency Boston. While we were in town partially to attend a meeting based at the Westin Waterfront, the location of the Hyatt could not have been better. It was an easy cab ride to the meeting, plus, its location right next to Chinatown meant that our food choices were amazing and far superior to anything that […] we could easily have gotten if located at the Westin. The staff and amenities of the Hyatt were amazing: they actually have a relatively nice, essentially real gym!...not to mention a sizable pool. The price was also competitive to the conference rate at the Westin. I will definitely consider the Hyatt at or near the top of my list the next time that I have to visit Boston! Read moreGenuine Hotels.com guest review
Response by Hyatt Regency Boston Thank you for writing a reivew about your recent stay at Hyatt Regency Boston! We are glad that you enjoyed our prime downtown location and the many amenities that we offer to our guests, including our indoor pool. Next time you are planning a trip to Boston, we hope you will stay with us again! Thank you for the five-star review!
"Livin' in the Lap o' Luxury"
I ceased thinking from check-in 'til check-outGenuine Hotels.com guest review
Response by Hyatt Regency Boston Thank you for the five-star review! We are glad to hear that your stay was relaxing and enjoyable. We hope to see you again soon!
Was disappointed they didn't have a whirlpool or jacuzzi.Genuine Hotels.com guest review
Response by Hyatt Regency Boston Thank you for the five-star review! We do apologize that we do not have a jacuzzi, however, you can enjoy our indoor pool or take advantage of our outdoor sundeck which is adjacent to the pool. We hope to see you again soon!
"Expensive for what you get"
Expensive hotel for what you get - it was old and run down - elevators, bathrooms, etc. need updating. Overall ok but, not worth the cost.Genuine Hotels.com guest review
"F"
This guest did not leave a comment.Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
No free internet, and no refrigerator to use, i was move the cans in refrigerator, change me a lot!Genuine Hotels.com guest review
"Not bad, good location"
Overall, the hotel was nice. However, I felt "nickle and dimed" for every possible service. The hotel was in a good, central location.Genuine Expedia guest review
"Definitely going back"
Great customer service! My phone was dying, I forgot to bring my iPhone charger, and I was expecting an important phone call. They did not have a charger at the front desk for guests but the Assistant Executive Housekeeper, Daniel Blanchette let me borrow his personal charger. He definitely saved my day! Thank you so much :)Genuine Expedia guest review
"Good hotel"
I'm almost satisfied my staying in this hotel. But one problem is that I could hear not so little voice from next room in first night. I guess it depends on that my room could connect to next room by opening the double side locked door. I thought such condition should be notified at the time of reservation.Genuine Expedia guest review
"Very convenient"
The only thing I don't like about is the wireless internet connection. It was disconnected very frequently when placing my laptop on the desk.Genuine Expedia guest review
"Hyatt Regency Boston"
The room was very comfortable and appeared clean - though I did find a toenail in the carpet when I move the footstool. The restaurant closed a little early for us - but that was because we were working an event and didn't get back until late. We did use room service and were happy with the quality and the speed of service. The valet car services was […] the best as we had to go out and in several times a day. The neighborhood is pretty much ok during the day but not a place I want to be walking around much after ten. We definitely would recommend the Hyatt and would stay there again. Read moreGenuine Hotels.com guest review
"Pricey but great"
The only complain I have for this hotel is the amount one needs to pay $10 for Wifi.Genuine Expedia guest review
"Hyatt Regency Boston"
They need to fix their internet connection problem. All they offer is wireless and it doesn't reach some of the rooms. After checking in at 8:30 and having work to do, I was on the phone with their tech support desk for 75 minutes trying to get connected. We finally gave up and I had to change rooms to another floor to get connected. For a 4 star metropolitan […] hotel, I expect better than 2 internet routers per floor.... Read moreGenuine Expedia guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"Very good, but..."
Everything was great, until they lost one of my three luggage pieces left for one hour, after checking out, before our flight. An unbelievable experience; also the way it reappeared after asking for the manager. First time ever, and I travel a lot!!!Genuine Expedia guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"No Free Internet"
Hotel was comfortable and beautiful. I was very surprised that there was a minimum $9.95 per day charge for internet! Who still does that in 2011?? Housekeeping times were sporadic. housekeepers showed up at my door (or the door next door when i used my privacy door hook) anywhere from 8:30 am to 2:00p. Get free internet and this hotel gets a 5 star […] rating. Read moreGenuine Hotels.com guest review
"Strange entrance, pretty nice hotel"
Despite the strange entrance to this hotel, it was quite nice. One day was never cleaned, but there was a cart covered in towels in the hall, so we just picked up a few extra dry ones. Otherwise, everything was fine, but not sure that it was really worth what I paid...Genuine Expedia guest review
"Beautiful place to stay!"
Great hotel, clean, quiet and the staff is really nice and helpful. Walking distance to South St Station. Would love to get a chance to stay here again!Genuine Expedia guest review
"Great location, not very family friendly, front desk could have been more helpful"
Hotel is in good location, convenient to transportation and lots of Boston activities. Room was small, nothing special. Lobby could use a makeover. We checked in close to check-in time but rooms weren't ready. I was travelling for business but brought family with me. I was eventually given a handicapped-accessible room and was told the only difference […] was that the room was larger and the shower head was detachable. However, I discovered when we got to the room that there was no tub, which wouldn't work with my two small children. So we had to move rooms. Then we were placed on a floor with a lot of airline personnel (flight attendants/pilots) and were repeatedly told to be quiet from other guests banging on our wall or knocking on the door - in the middle of the day -even though my children were not loud at all. Front desk staff could have been more knowledgable about their own rooms or placement of guests with small children on floors with daytime sleepers. TV also did not have a lot to offer as well - there was a fee for certain kids TV channels. I would not consider this hotel family friendly at all. Read moreGenuine Expedia guest review
"central location, near subway"
I like the location of the hotel because it's very close to 2 subway stations (Downtown crossing and Boylston). It's also near Boston Common park, China Town, and theater. The room I booked was business plan which should come with free water (but somehow they don't deliver to your room -- you need to call), free press for 1 cloth/day, free breakfast […] for 1 person/day, and free internet. Overall good value, definitely will come back again. Read moreGenuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"Recent stay at Boston Hyatt"
I recently stayed at the Boston Hyatt to attend a business conference hosted there. The Hotel had excellent amenities, reasonably priced, and centerally located in the Boston downtown crossing area. I would stay their again without hesitationGenuine Hotels.com guest review
"Good value for reasonable price"
The quality of service as well as the facilities was excellent. The hotel is very convenient and gives your easy access to all the important places like business districts, sightseeing places, and famous academic institutions. Highly recommended.Genuine Expedia guest review
This guest did not leave a comment.Genuine Hotels.com guest review
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