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The Westin Copley Place
42.348729, -71.077583
10 Huntington Ave,
Boston,
MA,
02116
United States
1-866-539-0036
Lowest price $199 $179
available on 05/26/13
Overview
Location.
The Westin Copley Place is located in the heart of Copley Square, across the street from the Back Bay station in Boston, Mass. Trinity Church stands across the street. Copley Mall and Newbury Street shops are located 2 blocks away.
Hotel Features.
A glass entryway and splashing waterfalls lead to the Westin Copley Place's lobby area, where upholstered sofas and oversized leather armchairs offer traditional-style seating. The Huntington's dining room serves buffet-style breakfast for a fee, and features crystal chandeliers and floor-to-ceiling windows. Turner Fisheries Restaurant and Bar highlights its luminous blue bar and serves seafood dishes. The Mediterranean-style Bar 10 serves appetizers and entrées, and offers an innovative wine list. A Starbucks outlet is located in the lobby. Fizz Lounge serves champagnes, wines and small bites, while Osushi is known for its traditional sushi, plus adventurous sushi variations such as the TNT maki and Godzilla maki. A limited-hour conference center offers fax, photocopy and print services for fees. A total of 54,000 square feet of function space accommodates events. There are 29 conference/meeting rooms for guest use, as well as exhibit space. Wireless Internet access is available in public areas and in the business center (surcharge). Recreational amenities include the WestinWORKOUT Powered by Reebok Gym that contains a heated indoor lap pool, cardiovascular and weight-training equipment, free weights and medicine balls. Grettacole Spa offers massage treatments such as hot stone therapy and Reiki. There is an on-site gift shop. Valet and self parking are available (surcharges); valet parking includes in and out privileges. This is a smoke-free property.
Guestrooms.
This hotel offers 803 guestrooms on 36 floors furnished with cherry-wood armoires and Westin Heavenly Beds. Beds feature 230-thread count cotton linens, pillowtop mattresses, down comforters, and down/feather and hypoallergenic pillows. Marble-clad Heavenly Baths include dual showerheads and curved shower rods. Rooms feature minibars, refrigerators, Starbucks coffee, wireless Internet access (surcharge), 32-inch LCD televisions with cable, TV Internet access (surcharge), and Ipod docking stations. Pets under 40 pounds are allowed with no additional fee. All rooms are nonsmoking.
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Hotel Info: 1-866-539-8117
from $179
Junior Suite Double
Junior Suite King
Traditional King
Riverview Double
Traditional Double
Riverview King
Group Reservation
At a glance
Key facts
Hotel size
- This hotel has 803 rooms
- This hotel is arranged over 36 floors
Arriving/leaving
- Check-in time starts at 3 PM
- Check-out time is noon
- Express check-in/out
Travelling with others
Children
- Children (18 years old and younger) stay free †
- Babysitting/childcare
Extra people
Charges may apply, see hotel policy below
Internet
- WiFi in public areas *
- WiFi in rooms *
Transport
Parking
- Valet parking (limited) *
- Garage parking
Other information
- Smoke-free property
*/† The hotel charges extra for these services or facilities
Policies
Children staying free must occupy the parent or guardian’s room with existing bedding and may not be eligible for free breakfast (if one is offered).
Optional extras
Valet parking costs USD 46 per day with in/out privileges
Air conditioning is available for an extra charge
Rollaway beds are available for USD 15 per night
Cribs/Infant beds are available for an extra charge
WiFi is available in guestrooms for USD 12.95 for 24 hours (rates may vary)
WiFi is available in public areas for USD 12.95 for 24 hours (rates may vary)
WiFi is available in the business center for USD 12.95 for 24 hours (rates may vary)
Special features
Dining
The Westin Copley Place has a restaurant on site.24-hour room service is available.
Pool
Take a dip in the indoor pool.Recreation
On Site
- Health club
Nearby
- Hiking/biking trails nearby
- Ice skating nearby
- Running track/path nearby
- Swimming nearby
- Whale-watching nearby
- Yoga classes/instruction nearby
In the hotel
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The Westin Copley Place’s small print
Policies
Children staying free must occupy the parent or guardian’s room with existing bedding and may not be eligible for free breakfast (if one is offered).
Optional extras
Valet parking costs USD 46 per day with in/out privileges
Air conditioning is available for an extra charge
Rollaway beds are available for USD 15 per night
Cribs/Infant beds are available for an extra charge
WiFi is available in guestrooms for USD 12.95 for 24 hours (rates may vary)
WiFi is available in public areas for USD 12.95 for 24 hours (rates may vary)
WiFi is available in the business center for USD 12.95 for 24 hours (rates may vary)
We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.
42.348729, -71.077583
Hotel coordinates:
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Nearby Activities & Points of Interest
Less than 0.5 miles
- Boston Public Library - 200 yards
- Old South Church - 200 yards
- Copley Station - 200 yards
- Copley Place - 200 yards
- Hancock Conference Center - 200 yards
- Copley Square - 200 yards
- Back Bay - 200 yards
- Boston-Back Bay Station - 200 yards
- Boston-Back Bay Amtrak - 200 yards
- Back Bay Station - 200 yards
3.0+ mi
- Boston Logan Intl. Airport (BOS) - 3.2 miles
- Norwood, MA, United States (OWD-Norwood Memorial) - 12 miles
- Bedford Laurence G. Hanscom Field Airport (BED) - 13 miles
- Beverly, MA, United States (BVY-Beverly Municipal) - 18 miles
- Marlborough, MA, United States (9B1-Marlboro) - 22 miles
- Stow Minute Man Air Field (6B6) - 24 miles
- Lawrence, MA, United States (LWM-Lawrence Municipal) - 25 miles
- Nashua Municipal Airport (ASH) - 37 miles
- Worcester Regional Airport (ORH) - 41 miles
- Manchester-Boston Regional Airport (MHT) - 44 miles
- Providence T.F. Green Airport (PVD) - 47 miles
- New Bedford, MA, United States (EWB-New Bedford Regional) - 47 miles
- Provincetown Municipal Airport (PVC) - 48 miles
- Plymouth, MA, United States (PYM-Plymouth Municipal) - 48 miles
Reviews: Overall
The Westin Copley Place
Fair
"Charges for Everything"
The hotel was nice, but the rates were EXPENSIVE. If you fleece me on hotel rates, then I shouldn't have to pay: 1) $50 a day for parking, 2) $12.95 a day for internet access, 3) No fridge in the room (in a SUITE, nonetheless!), 4) Tiny bathroom, no jaccuzziGenuine Hotels.com guest review
3 night business trip in Mar 2013
A Traveller
US
The Westin Copley Place
Fair
Staff were not very friendly and cut-in in front of us when we were in line to check it. No ink in the printer at Concierge. Bathrooms had no extraction fans and are very small. Towels are old and need to be replaced. Beds and pillows were not comfortable. Traffic was noisy (we were on the 12th floor).Genuine Hotels.com guest review
2 night trip in Dec 2012
A Traveller
US
The Westin Copley Place
Fair
"Disappointing!"
Our 1st room had a leaking toilet flooding the floor. The second room's (requiring us to move ourselves) TV remote did not work. There was a minimal supply of towels and no body lotion or bathrobe (even Best Western's provide these items for half the price). At 12:30 AM a fight broke out in the hallway and the noise went on for ten minutes until we […] called the front desk and security finally ended it. (Great caliber of guests!) When the front desk clerk asked how our stay was at check-out, I replied, "Not so good." She seemed unable to think of something appropriate to say, e.g. "I'm so sorry" or "Let me let you speak to our manager about your concerns, etc." Instead she had a blank stare and then smiled and said, "Have a nice day." Westin is no longer what it used to be and it certainly doesn't provide Ritz Carlton customer service! In this competitive hotel/ resort market, there are too many other options to risk another night at a Westin. Read moreGenuine Expedia guest review
Other trip
Sep 16, 2012
Anonymous
US
The Westin Copley Place
Fair
"Too Many Dogs"
This Westin is taking the "pet friendly" concept way too far. Dogs in the rooms, dogs in the lobby, dogs being carried around everywhere inside this place. I expect to see dogs in the restaurant and bar in the very near future. Definitely not a winner. Not a fan of the $47 parking fee either. Won't stay there again; particularly since there are far […] better hotels in the same area. Read moreGenuine Expedia guest review
Other trip
Aug 31, 2012
Ellen
US
The Westin Copley Place
Fair
"Warm room, poor management"
Hotel is beautiful. Staff is courteous and quick. Room was hot and stuffy. Set the thermostat to 65. Room never went below 72. I called on three separate occasions with no relief. Spent two restless nights trying to sleep in warm room. Spoke to a manager on the phone to explain my situation. She thought that reversing my parking fee was just compensation […] for two uncomfortable nights in the hotel. I did not. She hung up on me. The second manager I spoke with, offered me a 1000 points on my membership card. This would entitle me to a free night in a lesser property. I did not see how that was fair either. I declined that also. With so many quality hotels in the Back Bay of Boston, I believe I will be staying elsewhere next week when I return. Furthermore, I will be canceling my membership in the Starwood Preferred Guest Program as I will not be staying at any of their other properties either. Read moreGenuine Hotels.com guest review
2 night trip in Aug 2012
Jeff
US
The Westin Copley Place
Fair
This guest did not leave a comment.Genuine Hotels.com guest review
1 night trip in Aug 2012
A Traveller
US
The Westin Copley Place
Fair
Prime location, excellent service, expensive parking, poor lighting in bathroom.Genuine Hotels.com guest review
1 night family trip in Aug 2012
Mitzi
US
The Westin Copley Place
Fair
"Overrated and in need of a new staff"
While the location of the hotel and the rooms themselves are quite good, the staff at this hotel makes it a quick pass for me in the future. The sign out front said valet parking was full, but it was not. The valet retrieval took upwards of a half an hour. The bell captain put my luggage in the wrong room and then argued with me about it for twice the […] time it would have taken to just retrieve the luggage. The luggage was ultimately in the wrong room, but the bellman just said it was the fault of the front desk. The front desk has no authority over the luggage service. The front desk had me booked in two double rooms when I reserved one room with a king. The lounge plays this lousy dance music that will send you into therapy. It just continues on and on. And, I am a Starwood Preferred Guest. At Westin Copley, that will get you nothing. It is obvious the staff at this Westin knows the location is premium and they do not have to do anything at all to fill rooms in the future. Read moreGenuine Expedia guest review
Other trip
Jul 29, 2012
Jim
US
The Westin Copley Place
Fair
"The worst hotel"
I hate this hotel and I never want to recommmend to people because they did not prepare the room over P.M 3:30. When I arrived the westin hotel at P.M 1:30,they did not clean the room yet, so, I was waiting the call because they promised call me when they finish to clean to room. However, they did not call me and never notice untill I complained to […] them over P.M 3:30. I wasted my time for two hours and I had to stand at the robby. I was very disapponted and I will never use to the westin hotel again. Read moreGenuine Expedia guest review
Other trip
Jul 20, 2012
Park
US
The Westin Copley Place
Fair
"Not Horrible But NOT Worth It"
This is the second time I have stayed at the Westin. Both times I have found the hotel lacking in hospitality. The first time it was my husband and I staying for a night out. The front desk staff was standoffish and not very helpful. This time I was with my husband and 2 children, and I felt as if it was a mistake to bring the children there. I chose […] the Westin because of the kids club, but when I inquired as to the backpacks full of activities, I was given a blank stare and told they don't have anything like that. I expected more for the price. The rooms were average as was the food. The entry and lobby are very impressive, but it seems as if that is where they are spending the extra they charge you for your room. I could have stayed at the Sheraton for a hundred dollars less and probably would have been just as content. Read moreGenuine Expedia guest review
Other trip
Apr 19, 2012
Erin
US
The Westin Copley Place
Fair
"not satisfied"
The room key did not work. We Had to go down 3 times to get new keys. The keys still did not work. They finally had an engineer come up and fix the lock. They do not do turn down service. They do not have a vanity kit in the bathroom for your needs. They do not come into the room and close the window shades. We had 2 rooms and both rooms experienced […] the same problems Read moreGenuine Expedia guest review
Other trip
Mar 12, 2012
gail
US
The Westin Copley Place
Fair
"Westin Copley Place"
First room was dirty - food ground into carpet. Changed rooms - was cleaner. Very small bathrooms for such high priced hotel. Very dark interior in hotal public areasGenuine Hotels.com guest review
2 night romance trip in Sep 2011
Nick A
US
The Westin Copley Place
Fair
"Very disappointed."
I felt like I was put in the "discount" room. The room looked like it had not been cleaned in weeks. There was hair -- and not just 2 or 3 strands -- in the bathtub. The toilet seat was broken. The light switches in the entry way and the bathroom were filthy. Lamps had at least one month's worth of dust on them. The clock radio did not work. The remote […] control for the TV was filthy and, while there was the usual note on a hanger in the closet warning the customer to not steal the beautiful fluffly bathrobe provided by the Westin, there was actually no bathrobe on the hanger (or anywhere else in the room). I was so disappointed and will never stay at that hotel again. Read moreGenuine Expedia guest review
Other trip
Sep 13, 2011
A Traveller
US
The Westin Copley Place
Fair
"Very disappointed."
I felt like I was put in the "discount" room. The room looked like it had not been cleaned in weeks. There was hair -- and not just 2 or 3 strands -- in the bathtub. The toilet seat was broken. The light switches in the entry way and the bathroom were filthy. Lamps had at least one month's worth of dust on them. The clock radio did not work. The remote […] control for the TV was filthy and, while there was the usual note on a hanger in the closet warning the customer to not steal the beautiful fluffly bathrobe provided by the Westin, there was actually no bathrobe on the hanger (or anywhere else in the room). I was so disappointed and will never stay at that hotel again. Read moreGenuine Expedia guest review
Other trip
Sep 13, 2011
A Traveller
US
The Westin Copley Place
Fair
This guest did not leave a comment.Genuine Hotels.com guest review
3 night trip in Jul 2011
A Traveller
US
The Westin Copley Place
Fair
"Pricey, not enough value for money"
This hotel is in a great location and carries a brand name with a brand-name pricetag. Unfortunately, it did not live up to expectations. (1) The room was clearly not vacuumed or dusted in ages, as any time we walked along the carpet we would kick up a cloud of dust, (2) the room stank of old cigarette smoke, (3) while Wi-Fi access is extra, they charge […] you PER DEVICE which they only spell out in extra-fine print, and (4) the staff did not really seem interested in making our stay pleasant as they did not ask or care if we needed any help or assistance. The standard guest room was relatively small despite having a king bed, and the bathroom was tiny so that two adults could not fit in there at the same time. Overall, a great location but poor value for the money. Read moreGenuine Expedia guest review
Other trip
Jul 5, 2011
A Traveller
US
The Westin Copley Place
Fair
"Pricey, not enough value for money"
This hotel is in a great location and carries a brand name with a brand-name pricetag. Unfortunately, it did not live up to expectations. (1) The room was clearly not vacuumed or dusted in ages, as any time we walked along the carpet we would kick up a cloud of dust, (2) the room stank of old cigarette smoke, (3) while Wi-Fi access is extra, they charge […] you PER DEVICE which they only spell out in extra-fine print, and (4) the staff did not really seem interested in making our stay pleasant as they did not ask or care if we needed any help or assistance. The standard guest room was relatively small despite having a king bed, and the bathroom was tiny so that two adults could not fit in there at the same time. Overall, a great location but poor value for the money. Read moreGenuine Expedia guest review
Other trip
Jul 5, 2011
A Traveller
US
The Westin Copley Place
Fair
"Westin Copley Hotel, Boston MA"
They are doing construction in some on their rooms and don't bother to mention it to you when you check -in. We had banging and drilling from 9:00am to 5:00pm the two days we stayed there and all sorts of noises the whole night. We mentioned it to the Hilton Staff and they did nothing about it. Pretty disappointing stay.Genuine Hotels.com guest review
2 night romance trip in Dec 2010
A Traveller
US
The Westin Copley Place
Fair
This guest did not leave a comment.Genuine Hotels.com guest review
2 night business trip in Aug 2010
A Traveller
US
The Westin Copley Place
Fair
"NOT IMPRESSED"
The rooms and bathrooms are in desparate need of renovationGenuine Expedia guest review
Business trip
Jul 7, 2010
Emily H
US
The following English reviews were posted by Hotels.com guests from other countries
The Westin Copley Place
Fair
"Very bad conciege service"
Everything was great except for a restaurant recommendation from the concierge. that was catastrophic. We asked for a familly frendly italian restaurant and they send us to a very expensive, average food, average service place that to top the bad experience charge an automatic 18% tip without notes on the menu (and we were only four). When we asked […] why, they said it was a state regulation (totally false) . This is totally inacceptable from a good Hotel to recommend a tourist trap that tarnish the name of the great city of Boston. Read moreGenuine Expedia guest review
Other trip
Jul 13, 2011
Alain G
CA
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com's position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews
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