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Location.
Situated in the heart of Lancaster, Ramada Lancaster Hotel is close to Amish Farm and House, American Music Theatre Lancaster, and Tanger Outlet Center. Also nearby are Dutch Wonderland and Lost Treasure Mini Golf.
Hotel Features.
Ramada Lancaster Hotel has an indoor pool, a 24-hour fitness facility, and a seasonal outdoor pool. Complimentary wireless Internet access is available in public areas. There is a 24-hour business center on site. The hotel offers a bar/lounge. Guests are served a complimentary breakfast each morning. Additional amenities include a rooftop terrace, an arcade/game room, and multilingual staff. Self parking is complimentary.
Guestrooms.
The 130 air-conditioned guestrooms at Ramada Lancaster Hotel include coffee/tea makers and hair dryers. Guests can use the in-room complimentary wireless high-speed Internet access. Televisions are equipped with cable channels. All accommodations provide desks and multi-line phones with voice mail; free local calls are offered (restrictions may apply).
Extra-person charges may apply and vary depending on hotel policy.
Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
**These amenities may be available only in some rooms or units. Some amenities may incur additional fees.
Guests are offered a complimentary continental breakfast each morning.
Room service (during limited hours) is available.
An indoor pool and a seasonal outdoor pool are on site. Other recreational amenities include a 24-hour fitness facility.
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Extra-person charges may apply and vary depending on hotel policy.
Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
Needs some updating ,water leak spots and mold in room where breakfast was served. Pool was green when asked why it was green was told that is the color of the bottom well I checked pool around ten to fifteen times during my three day stay and not once was pool pump running!!!!!!! Wifi didn't work most of the time. Hotel staff was helpful in finding […] places to dine and friendly. Read moreGenuine Hotels.com guest review
"Will not recommend"
The only good thing this hotel have going for it is the location (across the street from Dutch wonderland) and the customer service, everything else is terribleGenuine Hotels.com guest review
"Yuck...."
Checking in took a while because the hotel had one person taking care of a party of three (military personnel) who were having trouble figuring room assignments. Another person took over our check in and was very courteous and professional. The room was mediocre. The bathroom was clean. The bedding was stained and very uncomfortable. The coffee machine […] still had filters from a previous visitor. The one chair had stains all over the seat and back. We had two rooms. Both were in the same condition. We will not come back to this hotel. Read moreGenuine Hotels.com guest review
"Nice from outside, not nice inside."
First, the staff was nice and helpful. The building interior was old and not well maintained. The stairs, carpets, doors, walls, looked totally untouched for at least 30 years or more. The bed sheets had spots. The reason we went in was the indoor pool. The water was green and dirty. The outdoor pool looked abandoned. The hotel overall looked abandoned. […] A car was broken into when we got up in the morning. This was only a one night hotel stay and will never go back again. Read moreGenuine Hotels.com guest review
Dont like breakfast, customer service. Bad physical conditions.Genuine Hotels.com guest review
"Not satisfied"
I was not satisfied . The maid did not leave clean towels. She did not take all the trash. The window leaked in the rain and was wet underneath both mornings. We has forgotten a toothbrush and when we ask at the desk were told they didn't have one even though a card in ithe room said they did. On the website and guest folder it said the fitness room […] was open 24 hours but a sign on the door said 9 to 9. I will not stay there again . Read moreGenuine Hotels.com guest review
"not impressed at all"
The hotel was dirty, pool water was brown breakfast may have just as well not been included, unless of course you are happy with coffee that tastes like pond water and a plain bagel (no butter or cream cheese etc.)!!! The room was "rough" looking - bathroom was not clean!! The rooms apparently no longer have a microwave or fridge (you can get a fridge […] for an additional nightly charge). The only good things I can say are: rates were perfect, staff was excellent and location couldn't be better!!! Read moreGenuine Hotels.com guest review
"Great Location but that's about it...."
You get what you pay for! Hotel needs to be updated. I had coffee but 2 decafs and a leaky bathtub faucet I ended up hearing all night which would have made the caffeine helpful. Bed linens weren't bad and I didn't see any bugs, phew. TV had 1980's stations and was fuzzy. Best part was the friendly bartender at the restaurant but I was a little worried […] to eat the food. Luckily, no issues with a sandwich. Note: restaurant/bar isn't connected with the hotel which may be why it was the best part. Read moreGenuine Hotels.com guest review
"Run down hotel"
The hotel lacked upkeep. The continental breakfast was disgusting. The tables in the breakfast area were not clean. There was water dripping out of the ceiling. I would never stay there again. The pool was out of service,until we told them we wanted our money back, then they had someone come take the cleaner out so we could use it.Genuine Hotels.com guest review
"Hotel is not maintained by in an excellent locatio"
Rooms was filthy, pool was green, free breakfast what a joke, I don't know how this place states open the building is falling apart.Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
The hotel is being renovated and really is very shabby looking . No refrig. or microwave in the rooms . shower was awful no water pressure . Most of the staff was friendly and tried to assist .Genuine Hotels.com guest review
"Christmas Get-away"
We were disappointed. We have stayed in this hotel many times when it was Quality and once since Ramada took over. However, Ramada is in the process of remodeling and our room was very "empty". For example, the table and overstuffed chair in the room were gone and the only chair was a desk chair so there was no place for both of my wife and I to sit, […] for example, except on the bed. We called the front desk and someone came to the room and said this is the way it is going to be.....less furniture. They did volunteer to bring us a desk chair so we would have two. Also, there were no papers in the trays on the desk about surrounding attractions or information about the hotel (e.g., restaurants, breakfast, etc.). These amenities were always helpful and it was very disheartening considering the way it use to be. Read moreGenuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"old hotel"
need to take money and fix up the place and beds were no comfortGenuine Expedia guest review
"room sux but rest of hotel and location great"
we found a roach in our bathtub....and the tv worked but was always fuzzy. But if never in the room, the pool and games and location are great!Genuine Expedia guest review
"Ramada Inn Stay"
Hotel in general needs lots of upkeep. Old and worn decor. It would take millions of dollars to restore this. Workers were responsive enough. But, there was only so much they could do. Would not recommend.Genuine Expedia guest review
"The view was pretty anyway"
Beautiful view behind the hotel but the hotel did not seem to be taken care of once you got past the lobby.At least the game room occupied my son.The beds were not cozy and there was not a microwave.I went to the pool area and the ceiling was leaking and coming apart in many places.I did not even get in the pool. SighGenuine Expedia guest review
"Not very impressed"
As I entered the hotel, I like the main entrance but as we got to our floor I was hit by a very bad odor in the hallway and rooms. There was a door that separated the 4th from the 5th floor and as soon as you open the door there was a very bad odor. Smelled like wet animals!! Yuck. The lights in the bathroom was not working and they couldnt fixed it […] so they gave us a lamp. We were not offered another room. Will not be using this hotel again. Read moreGenuine Hotels.com guest review
Hotel is in a good location. Shower sucks and had to kill a bug in the roomGenuine Hotels.com guest review
"NEVER AGAIN"
No Handicap ramp! The 1st room didn't have refrigerator as advertised. So, I placed in another room with a refrigerator, but it was so old it hummed all night and always had water at the bottom of it. The towels were dingy and the lounge chair had a huge stain on it. The hallway smelled of cat urine. The only nice about it's hotel is location. DO NOT […] STAY HERE! Read moreGenuine Hotels.com guest review
"nothing like it was advertised"
There was no room service like the website said. The TV was supposed to have cable but only have 10 working channels. The room wasn't bad but the coffee pot was just a single cupper and there was no microwave to go with the fridge. The elevator was old and shaky and some of the staff was rude.Genuine Hotels.com guest review
"Unhappy stay at Ramada"
The staff was nice but the room was very dirty in the corners and the fridge had red, sticky liquid spilled in the bottom. Several of the lights had burned out bulbs and the remote for the TV didn't work. The sample of body cream was used before and left for us. There were lots of stains on the carpet and the table was dirty (sticky). The ceiling had […] water cracks and things looked damaged and needed repair or remodeling. The french toast served as part of the breakfast was completely cold and smashed flat. The sheets and terry was clean and acceptable. Read moreGenuine Expedia guest review
"not a nice place to stay"
The room was not clean there was hair on the sheets of the bed the floor like it hasn't been cleaned in day. The staff was not very concerned . the elavator had trash in it for two days after I told the front deskGenuine Expedia guest review
Room was filthy. Cobwebs, mold, rusty fridge, and a rotten tomato in the fridge. No garbage bags, laundry bag, amenities for.coffee were in complete...friends room wasnt cleaned. Ashtrays werent emptied...also, elevator was scary... And pool gross. Couldn't believe that u had to carry ur bags up steps to check in. What if I were handicapped? Overall […] very disappointed. U will have to pay me to stay there again. I will however say that staff was friendly and bed was comfortable. Read moreGenuine Hotels.com guest review
"DO NO STAY"
That was the worest experience I have ever had. The room was not clean and it smelled. Elevator was not working all day and no one told us when it would be fixed. Breakfast was awful. Drink was too sweet and pancake was hard and cold. DO NOT STAY IN THIS HOTEL unless you have very limited budget.Genuine Hotels.com guest review
"Close to sightseeing."
There were 4 of us in the room, which we paid for, the bathroom only had 2 bath towels. My wife asked the cleaning lady for 2 more which she said she would bring. Never arrived. When we returned at 10:30 P.M. we had to go to the service desk and ask for more towels. They did bring them after we asked at the service desk. The hallways where dirty.Genuine Hotels.com guest review
the check in time on the website said 3:00pm. When I arrived at the hotel I was told the check in time was 4:00pm. They were not willing to accomodate us until I requested a manager. the reservation had us booked with another family that had the same last name. The TV service was terrible and the tv was fuzzy. The dust and cobwebs in the room were […] appauling. Read moreGenuine Hotels.com guest review
"So many choices in Lancaster don't chose this hote"
Pool was dirty. Room had no towels to shower . Mold everywhere noisy guests and I complained on deaf earsGenuine Expedia guest review
"close to dutch wonderland."
Well the stay was great because the price was good for the weekend only, didn't like the view and didn't like the way they treat my friends for the next door room to me because they had gross bugs in her bedroom and wasn't clean at all, never change bedsheet...it was awlful, plus don't hire enough staff for cleaning first floor, second floor and last […] floor, like seriously...and the breakfast no wonder why it free breakfast, they give you junk!! and pancake was cold!! i couldn't bring my kids and my friends and family back in here no thanks!! until they make things better and have a friendly family talk with people it cool!! Read moreGenuine Hotels.com guest review
"Disappointed."
The hotel was disappointing. Our requests for joining rooms was ignored. When we checked in, there were available rooms next to ours. There was no consideration made to book the rest of the party next to us. The facility needs updating, such as no microwaves, older TV's, remotes with tape on them to hold them together, no exhaust fans in the bathro […] oms. Read moreGenuine Expedia guest review
"Not a happy family!!!"
Will never stay at that hotel ever again:-( The rugs were stained up The bathtub sunk in when u are standing to get a showerGenuine Expedia guest review
"Not worth it - Find something better!"
Very dated hotel. Old, old, old. Lots of rust. Broken down ironing board is bad enough - but NO iron?!? No housekeeping. When we came back after being out all day and told the front desk they had nothing to say - not even an apology. We asked for clean towels and only got 4 pool towels (smaller than bath towels) and no washclothes or hand towels. No […] info in the info rack in the room - strange or what. If they're not going to leave info - remove the rack! Elevator was very old and groaning . .. Always felt like you'd get stuck in it so most of the time we used the stairs. Inside pool was horrible! Outside pool was decent. Overall, we would never stay there again! Read moreGenuine Expedia guest review
"Ramada Inn"
The keyroom keys did not work, we were out on the balcony and got locked out of our room. My husband had to jump down (luckily only 2 floors up) to the ground and open the door from the room.Genuine Expedia guest review
"Maintenance and House-Keeping Issues...."
This hotel has so much potential. Perfect location, and the amenities are there but not maintained. Check In isn't till 4pm, a little late for my liking. The indoor pool area was dirty, had a terrible odor and the water looked gross. The restroom in the indoor pool area was stuffed with brown paper towels and someone had relieved themselves and left […] the evidence. The outdoor pool area was ok. Not enough chairs, and only 2 umbrella tables. The few lounge chairs they did have were located in the "grassy" area...which was burnt to a crisp and my daughter wouldn't walk on it because it hurt her feet and crawling with ants. It should all be cement. There was a tennis court located next to the pool, but it was overgrown with weeds and looked forgotten. The room was a nice size, but both headboards were covered in some weird cleanser stains. The chair around the little table had some weird white stains all over it and the bathtub faucet wouldn't stop running #even after I asked the front desk to address the leak#. The bathroom was gross. For some reason, I happened to glance up at the ceiling while hanging a towel and there were little black hairs on the wall...like they cleaned the floor and then used the same rag to wipe down the walls. Bathroom needs a major remodel for sure. The "free" breakfast was a joke. Soggy French toast, a bowl of apples, dry bran muffins, cheerios and Trix yogurt. I just stuck to coffee...which wasn't that good either. Don't think I'll be back. Read moreGenuine Expedia guest review
The hotel was outdated and the rooms we below standards.. I would not stay there againGenuine Hotels.com guest review
"Very bad"
I have been to many hotels and this was probably the worst. The sheets were dirty and everything looked old and stained. I would never go there again.Genuine Expedia guest review
"Ramada Inn - Lancaster"
The room itself was in decent condition and clean. The appearance of the hotel is terrible -- outside, cement is coming up in chunks on the sidewalks, trip is rotting on the side of the building, the grounds are not well kept, chunks are literally falling off the side of the building. I think that the hotel staff does the best they can, but it is obviously […] short staffed -- I arrived at the hotel at 6:30 p.m. and the young lady who was checking me in was working alone -- she kept trying to find out if the room was cleaned, but none of the staff would answer her calls. It took over an hour to get into our room. While I was waiting, she was dealing with other customers who had checked in earlier and were coming back with complaints. One couple came up to her after they went to their room and handed her two bank bags that they had found in their room, along with some else's clothes. They were concerned, with good reason, that someone was staying in that room unknown to the hotel and that person might return while they were there. Not to mention the fact that obviously they were staying in a room that was not properly cleaned. The hotel is in a great location and with some upgrading could be a very good place for a family to stay. Read moreGenuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"Disappointing"
The hotel was older and run down. Every time we flushed the toilet, there was a loud squeal until the tank refilled. We reserved the room for 4 adults, yet there were only towels for 3. The day of arrival, we simply went to the front desk and requested and received an extra set. Unfortunately, housekeeping never caught on, and we had to go get towels […] every night. There was no elevator, causing us to haul our luggage up 3 flights of stairs from the entrance that the front desk told us to use. We later discovered that there was another way to get to our room that only involved 4-5 steps. Unfortunately, as I stated before, the desk clerk did not tell us of this route. The 2nd full day that we were there, the bed covers had been pulled up and tucked, but no other cleaning was done to the room. It was not vacuumed, nor was the table wiped off, or the bathroom cleaned. Ramada has always been a sign of good to very good hotels. This one property has caused me to be leery of any Ramada hotels. Read moreGenuine Expedia guest review
"Disappointed"
The people who worked there were very pleasant and helpful. However, the hotel is old and it shows in its rooms and overall appearance. I will not stay there again.Genuine Expedia guest review
Horrible hotel wouldn't recommend!!! So cold in room u could see ur breath!!! Asked for another room & wouldn't give me another room. Had 8 blankets on bed first night!!!! Bar @ hotel & people not staying @ hotel will take parking spaces to hang out @ bar in hotel. Left hotel after first night. This hotel needs major work & new employees & over all […] HEAT!!!! Read moreGenuine Hotels.com guest review
"Not impressed I would not stay here again!"
The continental breakfast was old fruit and dried bread. They ran out of towels for the guests, they over charged my card - when it should not have been charged at all. The key cards to the room had to be re-programmed daily. The elevator was scary - the hotel needs major maintenance and upkeep!Genuine Expedia guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"Hotel Accommodations"
The room we had was very large, extra large. The amenities in the were lacking making the room very uncomfortable.Genuine Expedia guest review
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