Extra-person charges may apply and vary depending on hotel policy.
Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
**These amenities may be available only in some rooms or units. Some amenities may incur additional fees.
Las Carretas - This restaurant serves breakfast, lunch, dinner, and brunch. A children's menu is available. Afternoon tea is offered.
24-hour room service is available.
An indoor pool and a spa tub are on site. Other recreational amenities include a health club and a sauna.
The recreational activities listed below are available either on site or nearby; fees may apply.
Unless otherwise indicated, the charges below are not included in the overall room price. If not included in the overall room price, they will be charged by the property at check-in or check-out. Charges can vary, for example, based on length of stay or the room you book. This property told us they will charge you for the following:
We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Uruguayan citizens must pay 10% value-added tax, except when travelling from May to October, when only firms with Tax ID Code are required to pay the value-added tax. International travelers are exempt from the 10 % value-added tax. These rules are currently in force as per the regulations established by the Uruguayan Government.
Extra-person charges may apply and vary depending on hotel policy.
Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
This guest did not leave a comment.Genuine Hotels.com guest review
"Convenient location but 4 not 5 star"
The hotel is fine but not 5 star......!!!! The decor is very Tope all very brown...!!!Genuine Hotels.com guest review
"Very comfortable hotel."
We had a good room with a king bed when a two queens would have been better for us. The room was fine with an excellent view of the River Plate. Unlike some other reviewers, we found the AC worked fine during some really hot and muggy weather.Genuine Expedia guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"Convenient to mall and nice area"
Although this is supposed to be a "luxury" hotel, it certainly is in need of a refresh. Pool is tiny and covered over so one cannot sit in the sun, breakfast room very dated, in general a bit worn around the edges. Clean and adequate, and very convenient to be able to connect directly to mall with restaurants and fast food. Not close to center city, […] but a relatively inexpensive and simple cab ride. Breakfast was not that great, and staff insisted that my breakdfast was not included when it was (later handled at front desk without difficulty). Read moreGenuine Hotels.com guest review
"good american hotel in a great location"
Great location within walking distance of La Perdiz, Francis and several other great eating and drinking spots. The staff is generally friendly, with a few employees that went above and beyond their duties to help us get around, scan and email documents, and generally make us feel comfortable. We did have a strange sewer smell drift in one afternoon […] while we were dropping off bags, but it was gone when we returned from dinner. Other than that, the place was in decent shape. Lastly, if you are heading from the hotel to the airport, have the hotel set up a car for you - it will be more comfortable and less expensive than a yellow and black. Read moreGenuine Expedia guest review
"sheraton montevideo"
very pleasant hotel to stay at. nice view of the plata river, attached to a large mall which is very convenient and a block away from la ramblaGenuine Hotels.com guest review
"Sheraton Montevideo Hotel"
Very nice hotel; wished we had more time to stay but we had to catch our cruiseship we missed in Rio. Would recommend to someone if going to Montevideo...employees we very nice and helpful.Genuine Hotels.com guest review
"Below my expectation"
It has a good location. But the breakfast is very poor.Genuine Expedia guest review
"Relaxing"
I was presently surprised by the hotel and its surroundings. Excellent service by all staff members. Clean and comfortable rooms. Great location near a mall with many places to eat and visit. Close to bus stop and taxi stand and the beach.Genuine Expedia guest review
"We had a very good experience during our 2 days stays."
We had a very good experience during our 2 days stays. Staff very friendly and room comfortable. Location is quite conveninet, just a block away from the rambla. Hotel has a direct access to the shopping mall, where you have different options of restaurants. In the end, very good valur for moneyGenuine Expedia guest review
"Wonderfull uruguayan experience"
I've visited Montevideo a few times, in different hotels. The Sheraton offers a perfect combination of location, confort and ammenities.Genuine Expedia guest review
"The best hotel in Montevideo."
As an Uruguayan living abroad, I have tried a lot of hotels in Montevideo, this is definetly the best of all, maybe it's a little bit far from downtown, but nothing that a 10$ cab won't fix. On the other hand the hotel is inside one of the 3 main shopping malls in the city, with restaurants, movie theaters and lots of stores.Genuine Expedia guest review
"The Class of Sheraton Montevideo"
You can feel all the class of The Sheraton Brand at Sheraton Montevideo. A great Hotel, very well located, excellent people, outstanding food, very good rooms. The usual class of Sheraton.Genuine Expedia guest review
"next to a mall and a beach with a nice sidewalk"
The hotel and the mall are acctually in the same building, the service is specially nice and friendly. I loved it. Is not in downtown but it is not hard to cross the distance and is in a nice neigborhood.Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"Could be better for the Sheraton."
Nothing happening in the bar, no music, complete dead. Restaurant mice, but for breakfast coffee was not hot, ommelet was not warm, fruit did not look as good as normally in the Sheraton. Pool area also because of the weather was very dark, they did hardly put on lights. People very nice and friendely, but overall therefore a 3.Genuine Expedia guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"interligado ao shopping"
Muito boa. Hotel muito limpo, com funcionários sempre prontos a nos atender. Mesmo com a presença de um grupo famoso, o hotel não ficou tumultuado, apenas com barreiras na entrada para conter as fãs aglomeradas na rua. Apesar de já estar ciente, acho que cobrar pelo uso da internet é ridículo, poderia fazer parte da diária. O que me surpreendeu foi […] o restaurante, muito fraco, no café e na jantar. Estive no Sheraton de Buenos Aires e lá a parte de restaurante era ótima. Read moreGenuine Hotels.com guest review
O hotel cobra o serviço de internet por hora continua. Se vc compar 4 horas tem que usá-las sem interrupção. Compro 4 horas, uso somente 15 minutos e no dia seguinte tenho que comprar de novo. Isto é medieval, não combina com o serviço de internet oferecido por outros hotéis do Uruguay.Genuine Hotels.com guest review
Estuvo muy bien el personal del hotel muy amable, pero al comprar la estancia, en la descripción aparecía desayuno Buffet gratuito del hotel, eso no era verdad, pero por lo demás muy bienGenuine Hotels.com guest review
"Si tomas triple, chequea la tercer cama"
Tome una triple en el nivel mas alto y me agregaron una camita tipo catre como tercer camaGenuine Hotels.com guest review
El único inconveniente fue que al pedir una bata para la piscina, en su bolsillo encontré objetos, que deje en recepción, junto con mi queja. No se lavan antes de darlas a otra persona ?Genuine Hotels.com guest review
"Alguns erros inaceitáveis!"
No geral, o hotel é bom! Mas não registraram na minha entrada que o café da manhã estava incluso na tarifa, de forma que fui cobrada por 2 dias! O quarto e o banheiro são bons, mas a cama do terceiro hospede péssima! Não fui informada que o quaro triplo se restringia a uma simples cama de monta! Fora isso, os cobertores estavm sujos e com furos! No […] nosso quarto tivemos até goteira e vazamento da banheira. O hotel não dispoe de wi-fi gratuíto e cada quarto em direito a 30 min diarios de acesso nos computadores do lobby, uma coisa absurda para os valores pagos pela diária! Os cartões de acesso aos quartos desmagnetizaram e foi preciso mais de 20 min para resolverem a situação. O staff é simpático e procurou solucionar os inconvenientes! Acho que é possível se hospedar em outros hoteis com confoto semelhante e tarifas mais acessíveis! Read moreGenuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
InesquecivelGenuine Hotels.com guest review
"Muy bueno"
Muy buenaGenuine Hotels.com guest review
"great location, noticeable diminishing services"
sigue siendo un gran hotel super bien ubicado, me he alojado por 10 años seguidos desde que se inauguró, sin embargo los servicios y la infrastructura han decaído bastante, un pequeño ejemplo es el desayuno en donde no hay mas jugos de frutas frescos y el trato del personal allí no está acorde con la categoría del hotel. Si bien la infrastructura es […] buena el mobiliario se nota muy gastado, puertas en mal estado, los armarios del gimnasio, etc. etc. Read moreGenuine Hotels.com guest review
Fue excelenteGenuine Hotels.com guest review
"Boa Localização"
Nada a reclamar, bom atendimento, bom café da manhã, bem localizado, com uma saída direta ao shoping.Genuine Hotels.com guest review
"Casi todo bien..."
La ubicación del hotel es muy buena, con la ventaja de tener el acceso al Shopping Punta Carretas. Dada la categoría del hotel, no entiendo porque no se tiene wi fi gratuito, es una molestia que supongo podrían incluirlo en la tarifa de hospedaje y simplificar todo.Genuine Hotels.com guest review
"Problema com o quarto e tarifa combinadas."
Tive um problema inical na hora do check in , porque o meu voucher dizia que tinha direito a um apartamento club leve, que eu escolhi e paguei por ele , e quando cheguei no hotel disseram me que minha tarifa era a tarifa classica. Depois de muita argumentação me deram algumas regalias do club leve , como cafe em uma sala mais exclusiva e um happy hour […] sem custos. Em julho estou indo para londres , e ficarei tambem em hotel que paguei atraves do site hoteis .com . Será que vou ter novamente o mesmo problema ? vai ser epoca de olimpiadas , e com certeza a cidade vai estar cheia. Read moreGenuine Hotels.com guest review
"Excelente"
Tudo perfeito,como era de se esperar de um hotel desta categoria.Funcionários muito educados e treinados para receber bem o turista.Quarto enorme,com cama idem,super confortável ,travesseiros excelentes,e um edredom aconchegante.Banheiro com tudo que é necessário.No hall do hotel existe um elevador específico que te deixa dentro do shopping Punta Carretas,o […] que é maravilhoso.Perto está o restaurante la Perdiz que é muito bom.Foi uma estadia agradabilíssima. Read moreGenuine Hotels.com guest review
"Muy bueno y céntrico"
This guest did not leave a comment.Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"Inmejorable !"
No hay muchas cosas por decir... simplemente es SheratonGenuine Hotels.com guest review
es hotel de negocios, fueron días de calor y el aire acondicionado no era bueno...para placer no cuenta con piscina al airte libre ni solarium. la relación precio calidad, no es la mejorGenuine Hotels.com guest review
"Sheraton Montevideo"
Hotel ótimo, conforme esperado para um 5 estrelas, atendimento perfeito, limpeza e café da manhã. Tudo perfeito. Funciona anexo ao Shopping Punta Carretas, pode entrar diretamente do hotel nele. Uma vista para a Rambla (litoral) maravilhosa.Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"Bom Hotel, excelente localização"
Hotel com excelentes instalações, e otimo atendimento, localização favorável, proximo dos principais pontos turisticos.Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"AMENIDADES Y PLACERES"
Muy ameno; vecino del shopping de Punta Carretas Generosos desayunos buffetsGenuine Hotels.com guest review
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com's position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews