Kalima Resort & Spa, Phuket

The hotel had the potential for a 5star resort. Unfortunately it's not quite there. Seems like they opened it to soon. The rooms are nice but need a lot of detailing. Paint is not complete. There is construction going on all night which does not help your sleep, and the walls are to thin. We complained several times in our one night stay because our […] conjoined room had the tv really loud. Also the room next to us were smoking all night and it would leak into our room. The front desk had to bring someone up to put incense in our room to get the smell out. Read more

Genuine Hotels.com guest review

Our room was not ready when we got to the hotel. I was told thru emails before we arrived that the hotel would be complete and there would be no construction. When we arrived, there were still a big construction site in the front of the hotel, which was a sight for sore eyes. The drain in the shower was not draining when we finally got into our room […] and then I had to wait for 2 hours to get service and this was after calling the front desk three times and end up having to go down to the front desk for help. The cable tv was blurry the whole time we stayed there. The hotel said it is due to the construction. The majority of the staff put on a false kindness and pretending smile. Especially on our departure, we didn't even get a "thank you" or " have a nice trip". Only one staff member stood out to us. Her name is Pen at the Malika Restaurant. She was genuinely kind to us from the first day to the last. After all the complaints about the hotel, our room was exactly what we expected and our view from our room was spectacular! Also, the infinty swimming pool was amazing to watch the sunset! Read more

Genuine Hotels.com guest review

This is a very new resort with superb staff who are kind and courteous. It is located on the edge of Patong and a taxi ride to the centre and the beach. We did walk it twice but it's a good 40 minute stroll. I picked this hotel as I wanted a top resort for the first 4 days of my holiday, wanted nice surroundings to acclimatise and adjust to the time […] difference. I selected the honeymoon suite so we would have a great room to unwind and it was ok. Not quite what I expected, I mean it was nice but not what I would call a suite let alone a honeymoon suite. If it had of been my honeymoon I would have been very disappointed. The pool is nice and has a great view of the sea and Patong beach in the distance. The bar is not cheap but they do have happy hour offers. The restaurant has a rooftop view of the same and offers a very romantic dining experience with good Thai food at a reasonable price. The spa is a typical hotel spa but of course you can get a massage on the beach or in town for a tenth of the price. We enjoyed the stay and loved the staff but Patong offers better value for money elsewhere. Read more

Genuine Hotels.com guest review

I booked the grand deluxe seaview room and was expecting to get the bathtub area facing the sea as was shown in their website. It turns up that my room is located at the corner with my bathtub area is facing the swimming pool and the seaview from the balcony area is blocked by the wall. I asked the reception to get the better room and they adviced that […] the other available grand deluxe seaview room is worse than my room. Apart from the bad experience of my room, I enjoyed the swimming pool and the provided breakfast. Read more

Genuine Hotels.com guest review

The hotel is still under construction, at least half of it is not ready, so very noisy and lots of dirt due to the on-going construction. Staff are very friendly but un-professional, the help offered by them is very limited. Also there's no life or escalator available, so you have to prepared for good stair-walk. The hotel locate out of Patong downtown, […] so you'll have to pay THB200-300 per way to get to the town, but the view and room design of the hotel is very magnificent. Breakfast is just average, but there's lots of trees surrounding, be prepared for mosquito repellent or you can get serious bits. Read more

Genuine Hotels.com guest review

Stylish design with nice pool but bad service. Staff is need to be improved.

Genuine Hotels.com guest review

房間大，有海景，服務好！唯一不足，交通唔太方便，且落雨時瀉水地方有代改善！

Genuine Hotels.com guest review

Dans l'ensemble nous avons été plutôt satisfait mais cela n'as pas durer longtemps... Le gros point noir est qu'il y avait trop de Français !!!!!! Si vous partez en amoureux allez plutôt du coté de Kamala ou Rawaï ou vous trouverez de beaux hôtels beaucoup moins cher, plus intime et souvent plus luxueux. En ce qui concerne le ménage certes il est fais […] mais a leur façon !!!!! Et puis il faut le dire les tarifs dans l'hôtel sont très excessifs....Un hôtel qui se dit 5 Etoiles mais plutôt un bon 4 Etoiles. Read more

Genuine Hotels.com guest review

整體來說是舒服的. 但出入真的比較不方便, 每次來或回芭東也要300銖. 而且上, 下班時間會很塞車. 房間夠大, 但完全不覺得是2012年8月新開的, 我房的房門有損壞的呢..住了4個晚上, 空調都會發出很奇怪的聲音.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

The hotel is really very new and most of things are good. But honestly some facilities are not well cleaned. Still some remaining ash and vestige of construction. When we checked out, they didn't help us to arrange a mini bus to airport, instead, they told is only taxi is available from hotel to airport. But I found all mini bus company provide transportation […] from any hotel to airport. But in general, the environment of the hotel is good. Read more

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

very good

Genuine Hotels.com guest review

Staff needs more professional training.

Genuine Hotels.com guest review