Serenity Resort & Residences Phuket

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Genuine Hotels.com guest review

We stayed at Serenity November 2012. We stayed in the suite and I couldn't believe the size of the room! It had everything we needed, including a French press! The room was extremely clean. The bathroom was huge! The staff was wonderful, too. There was one young gentleman we met during check-in that was particularly helpful and friendly. I wish I remembered […] his name. The breakfast buffet has just about everything and it was delicious. We had lunch at the restaurant, too and it was absolutely delicious. The pool was perfect and the grounds were well maintained. My ONLY complaint would be that the beach in front of the resort has a lot of broken glass. I don't think that is any fault of Serenity's. It seems to be common on lots of beaches in the area. If we return to Thailand, I would go out of my way to return to Serenity. It was one of the highlights of our trip. Read more

Genuine Hotels.com guest review

Likes: The rooms were clean twice per day so the hotel service was spot on. The hotel location was conveniently located in Rawai which is close enough to the beaches and local eating but far enough away from the city, that you felt like you were on vacation. The locals there are very nice too and don't try to haggle you for EVERYTHING. The hotel amentities […] were great too. Nice fitness room, pool, restaurants, spa, etc. We would not mind staying at the same resort if we were to go back. Read more

Genuine Hotels.com guest review

Excellent hotel, great staff, and very clean. Food could be better. Need more food choices. The beach could be cleaner.

Genuine Expedia guest review

The hotel is located on a main road near the south eastern end of the island, away from all the crowds of the west shore. Our room was a huge suite with a partial ocean view and full kitchen, although we didnt cook in the room. We ate a few dinners at the hotel restaurant and found the food exceptional. It was well presented, tasted great and although […] it was a little pricey, there is really no where close by the hotel to eat at within safe walking distance. The breakfast buffet was great with plenty of variety, including an omlette station where the cook would fry up whatever you wanted. The pool area is fantastic, with great ocean views everywhere in the pool/bar/restaurant area. We watched a great lightning show over the ocean two nights while eating dinner and later from our balcony at our room. I would highly recommend the resort and wouldn't hesitate to stay again at Serenity. Read more

Genuine Hotels.com guest review

From the room to the service was fantastic! zero complains.

Genuine Hotels.com guest review

I absolutely am so thrilled with our experience at the Serenity!! It was outstanding!! It was a bit away from all the shopping and night life in Patong but we rented a motorbike and was easy to get back and forth.. It is so nice and quiet there, easy to relax.. Our room was great!! Clean, BIG, beautiful view, and it had very good air conditioning!!!! […] We were there for 10 days and it went by too fast, we plan to go back in about 5 months but this time it would be for at least a month so it may be too pricey to stay there but if I were presented with the opportunity to head back there, I would not even think twice about it!! I love, love, loved it!! Thank you!! Read more

Genuine Hotels.com guest review

Booked this stay at the last minute and wasn't sure about it since I have traveled around Southeast Asia and know what surprises are out there as far as hotels go. I traveled with my husband, 3 yr. old son and our helper. What a pleasant surprise Serenity Resort turned out to be!! I had booked a 2 bedroom suite and was told we had been given an upgrade […] upon arrival to a 3 bedroom suite. The 'suite' turned out to be an apartment with 3 levels. First level were the bedrooms, all with private baths. Second floor was the kitchen, dining and living area. The kitchen was complete with coffee maker, toaster, oven, full size fridge and dishes, silverware, pots. There was a balcony off the master bedroom and off the living area. The balcony off the living area had stairs going up to our own private rooftop jacuzzi, barbecue and sun loungers. The resort is only a couple of years old, so everything was in working order and tastefully decorated. The staff were extremely helpful and polite the entire stay. Breakfast in the restaurant had a wide variety to choose from, our son was pleased to find pb and jelly. Room service was delivered quickly. We did use the resort taxi, which is a nice car with wi-fi. Our son enjoyed the playroom and the pool, which has an area that is shallow for the little ones. No beach area to play on, which could be a drawback for some, when the tide is in the water is close to the pool, but the view was stunning. I had no complaints and would definitely return. Read more

Genuine Expedia guest review

We were spoiled by our experience at Serenity. They were able to upgrade us to one of their sea view suites after we arrived for just a few dollars more per night. Spa was excellent, food was superb. What a pleasurable experience.

Genuine Expedia guest review

This is the Must Go Hotel for Honeymooners. The staff is super friendly, the food is exquisit and they´ve a terrific breakfast! Live Music at the Bar next to the pool, free activities like kayaking and biking. 24hs Super Gym, Spa, and all you can ask for an nice a romantic stay at Phuket. You can rent a Scooter (300thb) or a Jeep (1200thb) to go to […] the other beachs, like Patong, Karon and Kata. The only thing, it´s not so close to the tourist zone and beachs. Read more

Genuine Hotels.com guest review

Had a great stay at this hotel. It is very serene and beautiful. The room was just as promised and every morning I could see the sun rise from my balcony. My rate included breakfast and the breakfast had everything from sushi to omelets, bacon, ham, cheeses, pancakes, waffles, fresh fruit, friend rice, friend potatoes, tomatoes, pai tai, breaks, coissants, […] pastries, cereals, juices, fresh fruit...it was so wonderful....breakfast is serves right by the pool and bay. Loved this hotel....close to Phuket City and other near beaches. Definitely do the Siam elephant trek and trip to Phi Phi Island..... Read more

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

On arrival I was was upgraded to a suite, which was really nice. The staff there are great. Very helpful and friendly. The room was beautiful. It was definitely the best hotel I stayed in while I was in Thailand (I stayed at 4 different resorts). I especially loved the balcony. The pool and beach area is a great hang out spot. This resort was my favorite […] thing is Phuket. Read more

Genuine Expedia guest review

Absolutely superb in every aspect. The only thing I would change is the breakfast food wasn't anywhere near the quality of the other food served in the hotel restaurant.

Genuine Expedia guest review

We stayed at Serenity for our first two nights in Phuket and had a very enjoyable time. Great location to see local town and eating places. Everyone was very friendly and great swimming pool

Genuine Hotels.com guest review

A really pleasant surprise and a tranquil stay, we would definetly go to Serenity again.

Genuine Hotels.com guest review

Ideal place to chill for few days. Unfortunately you cant' really swim from the beach but everything else is first rate

Genuine Hotels.com guest review

Serenity Hotel indeed lived up to its name. A wonderful and relaxing Phuket experience far from the maddening crowd. Excellent food and friendly and helpful staff.

Genuine Expedia guest review

This was a really nice place to stay. We stayed 10 nights in a penthouse suite with Breakfast included. The location is quite (which we liked) however we hired a car at the airport so we had no problem getting around. The pool is nice. The staff are friendly and helpful. I used the gym a couple of times, it has a good range of equipment (x trainer, […] bikes, machines, weights, etc.) nearly as well equipped as my local gym and much better than most hotels. Also the wi-fi is fast and I got good connections in all the rooms, restaurant pool side etc. Front desk are very good. We booked a trip to Phi Phi islands through the activities desk that was great. We ate in the restaurant one night and had lunch in the Bar a couple of times as well as breakfast every day. The food was very good at the Serenity, prices are higher than outside but outside doesn't have the overheads so don't complain if you are worried about spending a couple of extra bucks. The beach in front of the resort is pretty but it’s not for swimming, stick to the pool or go over to Kata or Karon. We did take the resort’s sea kayaks out one day and that was fun but the tide has to be in. There’s a 7-11 across the road and a Tesco Lotus down towards Rawai beach. The laundry service from across the road was also very good and reasonably priced, we didn’t take any washing home. You can also hire a car or a scooter across the road if you want cheaper than the airport. We had a great time and cannot fault anything. Read more

Genuine Expedia guest review

Fantastic Stay, staff were excellent, would definately stay again

Genuine Expedia guest review

This is a fantastic resort. It's the second time we have been there. First time was 2 years ago when the hotel was just a year old. We loved it so much that we decided to come back. My advise is if you going to stay in this hotel do hire a car has there is nothing to do around the hotel. We had a very relaxing 10 days in the hotel. Could have not asked […] for better place to stay. We had a car so we were able to go to to Patong or other places quite often. The only feedback I'd like to give is that the entertainment on Sunday is really back. The guy who goes there to sing can't really sing. Get someone else who can sing the job. I do highly recommend this resort. Read more

Genuine Expedia guest review

On arrival we were given a very welcome cold fruit drink and a cold towel to refresh. The check in was fast, efficient and friendly, then we're of to our room. Golf buggy transfer! The room was lovely, very clean and spotless but it was small, the bathroom again very clean but didn't have a bath tub only shower and his and hers wash basins. No view […] either only the room in the next building. We only booked a standard room so we weren't unduly disappointed, but my husband thought he'd ask if there was an alternative. The staff were very helpful and offered to upgrade us the next day as at that time they were full. We were delighted with the solution and spent a very comfortable night in the standard room. The restaurant was beautiful, fantastic views and fabulous food. Run very efficiently and professionally. The staff were very friendly and helpful. Always interested in your day. The breakfast is superb, plenty of variety. The pool area is kept very clean and the pool guys were excellent in keeping everything smart and comfortable. You do have to be on your toes if you want a front line bed, we were never up early enough! The pool towels were always fluffy and fresh. Our room upgrade was fantastic, we had a pool villa townhouse, stunning. Our whole time there was perfect, so good inI fact we have booked to go out again! Book this hotel and you won't regret it!! Read more

Genuine Expedia guest review

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Genuine Hotels.com guest review

This is the Must Go Hotel for Honeymooners. The staff is super friendly, the food is exquisit and they´ve a terrific breakfast! Live Music at the Bar next to the pool, free activities like kayaking and biking. 24hs Super Gym, Spa, and all you can ask for an nice a romantic stay at Phuket. You can rent a Scooter (300thb) or a Jeep (1200thb) to go to […] the other beachs, like Patong, Karon and Kata. The only thing, it´s not so close to the tourist zone and beachs. Read more

Genuine Hotels.com guest review

A fantastic hotel, beautiful and quiet location, great friendly staff, my week in paradise was perfect. The events manager did an amazing job in helping me propose, I can't thank Gee enough! I will stay at Serenity again.

Genuine Hotels.com guest review

Amazing quiet resort in picturesque Rawai. Away from the chaos of Patong, but still close enough to take a taxi or hire a scooter there at your leisure. The staff were polite and helpful to extremes. My only qualm was a private party that was scheduled for Thursday night, canceling the weekly Aquaterra event, that played quite loud music and took over […] the pool, bar and restaurant areas. The music was loud, but a quick phone call to reception resulted in it being turned down to a more reasonable level straight away. A perfect place to relax, be pampered and order some room service after a busy day jetskiing, paraseiling and elephant trekking in the busier (and noisier) neighbourhoods. A-M-A-Z-I-N-G! Read more

Genuine Expedia guest review

TRULY!!! A serenity stay at Serenity Resort & Residences Phuket. My wife and I super love the luxurious of the room. The room is very clean, comfort, aesthetically-pleasing and it is seaview. At first, we were quite worry about the images of room shown in website may differ from the actual one. Surprisingly!!! It is exactly the same! It really peace […] us a lot a lot once we stepped into the room. Actually, we are very particular with the functionality of the room's facility. Awesome!! Our thumb up for it. The air-con is very cool. Water pressure is strong enough. Hot water is functioning well. Kitchen, shower room and etc all 100% satisfaction. The services of their front-desk staffs and the room service teams are very prompt, first class and efficiency. They are very helpful, friendly, and importantly, they... smile always. We like these smile. They really provide us a utmost hospitality there. Serenity is very nearby Rawai beach. Must visit Sea Gypsy Village at Rawai beach to buy own LIVE and fresh seafood and ask restaurant opposite to cook. Walk out from Serenity, turn left and walk few minutes down to enjoy a relaxing Thai massage just 600THB for 2 hours. Please rent a motorbike (ranging from 250 to 300THB) to travel around. Rawai beach, Kata beach, Karon beach and Nai Harn beach is just nearby to Serenity. Do not worry, their signboard is clear enough to lead you. For sure, Serenity is nearby to Promthep Cape (beautiful sunset), Kata View Point (nice scenery), Big Buddha @ nakkerd hill and Wat Chalong. Please rent a vehicle to explore around. Thanks for Serenity for our great stay there!!! We definately will come back again. Tip: Shopping at Patong. The choices are plenty and variety. Bear in mind to negotiate ok!!! Note: Serenity is a best place for mind relaxing. Beware: Taxi outside Serenity is very expensive. Read more

Genuine Hotels.com guest review

A beautiful, secluded hotel with a stunning view of the sea. Great for couples looking for a romantic getaway. Sadly, the only downside is the unfriendly front reception girl, who does not give you the welcoming feeling. She's not too willing to help with our enquiries and made us feel like troublesome tourist. Thank goodness for the stunning view, […] we're not going to let her bad customer service attitude stop us from returning. Overall, a lovely place. Read more

Genuine Hotels.com guest review

The hotel is very beautiful with very nice and helpful staff! The location of the pool is fantastic and very well maintained. The whole complex in general is very clean and perfectly maintained. I have been in a lot of hotels and this is one of the best i have ever been. The only kind of non positive point is the location of the hotel. To get to Patong […] Beach or to Phuket town you need to hire a taxi and this can get costly after a while. But for people who are more looking for a relaxing "not much activity" vacation it is a perfect place, since it is a quite area. Also families with children will have a great time staying there. All in all I would come back any time!! Read more

Genuine Hotels.com guest review

Very clean and very nice

Genuine Hotels.com guest review

This resort was very upscale, beautifully appointed suites and the hotel service was excellent. I loved everything about the place, including the cat :) The front desk arranged 2 tours for me, both of which were outstanding and very reasonably priced. The breakfast buffet was fantastic, everything one could want for breakfast and more. I will definitely […] stay here again. Read more

Genuine Hotels.com guest review

This hotel was absolutely gorgeous. It was exactly as described and the hotel staff were there every step of the way to make sure your stay is perfect. We were treated like royalty, from the golf cart that would drive us to our room from the reception area, to the buffet breakfast a la carte which gets cooked while you wait. It was lovely. Definitely […] recommend this hotel, we will be staying here again when we go back. We were happy with everything. The spa treatments were more expensive than other places, but the amount of service and attention that was given was lovely. The pool was stunning, large and spacious. The beach would not be for swimming in the morning but during the afternoon the tide was in and it was nice, although we chose to swim in the pool rather than the beach. The hotel is about a 15-20minute drive from Patong, but it was nice to come back to the quiet of Chalong Bay where you dont get hassled as much. Theres a 7-11 across the road and a laundry place, and about a 15min walk up the road there is a shopping centre with numerous restaurants and a supermarket. Read more

Genuine Expedia guest review

This hotel was absolutely gorgeous. It was exactly as described and the hotel staff were there every step of the way to make sure your stay is perfect. We were treated like royalty, from the golf cart that would drive us to our room from the reception area, to the buffet breakfast a la carte which gets cooked while you wait. It was lovely. Definitely […] recommend this hotel, we will be staying here again when we go back. We were happy with everything. The spa treatments were more expensive than other places, but the amount of service and attention that was given was lovely. The pool was stunning, large and spacious. The beach would not be for swimming in the morning but during the afternoon the tide was in and it was nice, although we chose to swim in the pool rather than the beach. The hotel is about a 15-20minute drive from Patong, but it was nice to come back to the quiet of Chalong Bay where you dont get hassled as much. Theres a 7-11 across the road and a laundry place, and about a 15min walk up the road there is a shopping centre with numerous restaurants and a supermarket. Read more

Genuine Expedia guest review

Jättefint och trevligt hotell med perfekt service och superfina rum mot havet. Kan varmt rekommendera detta hotell.

Genuine Hotels.com guest review

Simplesmente Perfeito!!! Pra quem quer descansar, sair do agito de Patong Beach, este é o local ideal!!! Os apartamentos são enormes, fiquei numa cobertura com 2 quartos, sala de jantar e estar, cozinha e uma varanda enorme e ainda tinha um terraço no segundo andar... Quero voltar!!!

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Tolle noch recht neue Anlage. Abseits des Trubels haben wir hier 4 Tage am Pool verbracht. Einzig die unserer Meinung nach zu hohen Getränke und Essens Preise haben den Eindruck ein wenig getrübt. Dafür empfanden wir die Zimmer Preise dafür für günstig für das was geboten wurde.

Genuine Expedia guest review

Sehr schönes Hotel mit grossen Zimmern und ebenso geräumigen Bad. Pool-Bar-Restaurantbereich direkt am Meer und ganz wunderbar gestaltet. Das Essen im 88 East ist sehr lecker, doch zu europäischen Preisen...wie auch die Getränke. Das Frühstücksbüffet ist ausgezeichnet und wir haben jeden Morgen besonders genossen. Der Strand ist dort nicht so toll und […] das Meer läd nicht zum Baden ein. Doch es gibt einen kostenlosen shuttlebus zum nahegelegenen Nai Harn Strand, der m. E. zu den schönsten auf Phuket zählt. Der Service spricht nicht so gut englisch, das hat jedoch seinen Charm und dafür sind die Menschen unheimlich freundlich. Wir haben uns sehr wohl dort gefühlt und würden das Serenity jederzeit wieder wählen. Absolut empfehlenswert. Read more

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

호텔 위치는 공항에서 1시간 정도의 거리로 밤늦게 도착하면 택시 바가지가 심합니다. 가능하면 미리 교통편 확보하시는게 좋고 애들이랑 풀장에서 놀기 좋았고 펜트하우스여서 경치도 좋았습니다. 편의점이 입구 길 건너편에 있어서 필요한것 조달하기 용이하고 호텔 주변은 휑합니다. 호텔에서 제공하는 패키지 상품은 가격이 좀 높은 편 입니다.

Genuine Hotels.com guest review

プーケットの空港からは遠いですが、何もせずゆっくり過ごしたい人にはお勧めです！！ﾎﾃﾙ前にはレンタルバイクもあり、少し離れたビーチ沿いのレストランにも出かけれたり、少し走るとスーパーマーケットのようなお店もあり、食材を買って持ち込んだりも便利でした。

Genuine Hotels.com guest review

Wir haben drei Tage gebucht und haben uns entschieden noch einenTag zu verlängern. Ausgezeichnetes Frühstück mit Käse und Aufschnitt, verschiedenen Brotsorten und was sonst noch dazu gehört. Das Personal ist sehr hilfsbereit und zuvorkommen. Wir können das Hotel sehr empfehlen.

Genuine Hotels.com guest review

We stayed at both the grand suites, and the penthouse. The pictures doesn't lie....its amazing. The hotel is away from the bigger spots on phuket, which suited us, but easily reachable by cab, or the hotels free shuttle bus. Its really recommendable.

Genuine Hotels.com guest review

Kjempe plass, roligt og fredeligt og kjempe vennligt personal som står til tjeneste med det meste du trenger!!

Genuine Hotels.com guest review

ホテル内でのんびりバカンスを楽しみたい方には、最高のホテルです！ ホテル内にゆったりしたプール、カジュアルレストラン、プールサイドのバー、 フィットネスルーム、小さめのスパがついており、 設備は、短期滞在には十分です。 新しいホテルなので、綺麗で掃除もよくされています。 滞在したペントハウススイートは、キッチンもあり、 ケトルやポップアップトースター、鍋類、カトラリー、皿、グラスなど ひと通りのものが揃っていました。 テラスにも机や椅子があり、のんびり読書や日光浴が楽しめます。 滞在客は、私が利用した２月末は、ほとんどが欧米からの旅行客のようで、 子供連れの家族もたくさん見ました。 ホテルのスタッフは英語とタイ語でしかコミュニケーションを取れないので、 英語が苦手な方は少し厳しいかもし […] れません。 また、街からは離れた場所にあり、交通手段はタクシーしかないため、 毎日食事や買い物で街に出たい方には不便な立地です。 スタッフも親切でとても快適な滞在になりました。 Read more

Genuine Expedia guest review

We spent a 4 days stay at the hotel and feel happy to recommend it to other people. The room and facility as a whole matched our expectations and beyond. The staff was very friendly. Since my fiance was pregnant during our stay it was important to us to have a comfortable place, and here we did. If you enjoy relaxing a the pool there's plenty of good […] spots around it. In case you're up for some authentic Thai food take a short walk in the neighborhood for a good meal. In case you're looking for a bit more of a buzz take the shuttle or a taxi to Patong. As a small hint, wake up early for the sun to rise, grab your camera and frame a wonderful memory of your vacation on your pictures. Read more

Genuine Hotels.com guest review

Var her kun en natt grunnet forsinkelser i flytrafikken, men definitivt et hotell vi kunne bodd p[ i flere netter!

Genuine Hotels.com guest review

Hotel animé, vaste et familial. Nombreuses activités et restaurants. A la fois proche d'une lagune et de la plage au nord de Phuket. Navettes vers Phuket très pratiques. Décoration soignée, personnel attentif et souriant.

Genuine Hotels.com guest review

泊まった部屋はベッドルームとリビングが仕切られていて、テラスから2階に上がるとプライベートプールがあり、そこで泳いだり、日光浴できたりと、部屋で十分楽しめます。ホテルのスタッフはフレンドリーすぎでもなく、でも心配りがよくできていて、非常に気持ちの良い人たちでした。レストランの食事はおいしいのですが、ホテル内に１つしかなく、近隣にレストランがないので、もう1つぐらいレストランがあると嬉しいです。部屋のエアコンはちょっとうるさいです。スパも清潔で良かったです。 総合的には素晴らしいホテルです。ぜひまた泊まりに行きたいです。

Genuine Hotels.com guest review

海辺を見ながらの朝食は、景色もよく素晴らしいかと思います。部屋のレイアウトも大きなつくりで、清潔感があり、 問題なく快適な休日を過せました。 ただ、棟が２つあるのですが、海に近いほうは良いとして 後ろにある棟からは、景色が良くないように感じます。 もう少し景色が見えると・・・と思いました。

Genuine Hotels.com guest review