3.4
out of 5
Good
(53 reviews)
(Neighborhood average
3.8)
Hotels.com Guest Rating
Hotels.com Guest Rating
TripAdvisor Traveller Rating
I stayed at this resort while in Phuket. The place is apprx 2 kms away from Karon Beach and 4 kms away from Patong. The best thing about this place is... its location and view from the restaurant. I selected this resort after checking its pictures on hotels.com/their website and paid extra to stay in an ocean view room. However, on check in i found out that the view from the room was blocked by a huge tree. I asked the reception to move us to a different room but the other room also had the same issue. It felt as if we were staying in the garden view room even after paying for the ocean view room. After sometime we found out that the air conditioning in the room was not working properly and complained to the reception again. They sent a janitor to fix it but he was unable to find the problem. Yet again, they refused to change the room. The service staff tries to be helpful but their they just take too long to resolve issues. I would recommend staying at this resort if you can over look the bad service. by Gaurav M from New Delhi, India on 12/24/11