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Location.
Situated near the beach in Phuket, Sugar Palm Resort is close to Kata Yai Beach, Kata Noi Beach, and Big Buddha. Also nearby are Dino Park Mini Golf and Kok Chang Safari Elephant Trekking.
Hotel Features.
Sugar Palm Resort has an outdoor pool, a steam room, and a sauna. Complimentary wireless Internet access is available in public areas and a computer station is located on site. Dining options at this family-friendly hotel include a restaurant and a bar/lounge. The staff can provide tour/ticket assistance and tour assistance. Additional amenities include a children's pool, a fitness facility, and laundry facilities. For a surcharge, guests have access to a roundtrip airport shuttle (available on request). Onsite parking is complimentary.
Guestrooms.
Rooms open to balconies. The 108 air-conditioned guestrooms at Sugar Palm Resort include CD players and minibars. Guests can use the in-room complimentary wireless high-speed Internet access. Televisions are equipped with DVD players. All accommodations provide safes and direct-dial phones. Bathrooms offer separate bathtubs and showers, bathrobes, makeup/shaving mirrors, and hair dryers. In-room refrigerators and complimentary bottled water are provided. Additional amenities include slippers and complimentary toiletries. In addition, amenities available on request include irons/ironing boards and wake-up calls. Housekeeping is offered daily.
Extra-person charges may apply and vary depending on hotel policy.
Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
**These amenities may be available only in some rooms or units. Some amenities may incur additional fees.
Hot/cold buffet breakfasts are available for a surcharge.
Sugar Palm Resort has a restaurant on site.
Room service (during limited hours) is available.
An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna, a steam room, and a fitness facility.
Children under 11 years old are not allowed in the swimming pool or fitness facility without adult supervision.
The recreational activities listed below are available either on site or nearby; fees may apply.
Unless otherwise indicated, the charges below are not included in the overall room price. If not included in the overall room price, they will be charged by the property at check-in or check-out. Charges can vary, for example, based on length of stay or the room you book. This property told us they will charge you for the following:
We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Extra-person charges may apply and vary depending on hotel policy.
Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
"Overrated, overpriced"
This hotel looked much nicer in the online photos than it actually was. We had to argue for 3 breakfasts despite bkfst being included in the price & third bed was an uncomfortable cot despite pre-registering as 3 guests. Room smelled musty & there was obvious mold in the shower, room also not as clean as it could have been on arrival & after housekeeping […] visits. Spa unavailable due to lack of staff. Had a terrible incident in hotel restaurant where a staff member ignored a request & upon our questioning his attitude, he subsequently threatened (in Thai understood by my friend & English which the rest of us understood) and used physical intimidation (hand in face, knocking arm) to one of our group!!!!! In compensation, we got a free lunch... staff member lost 3 days work but should have been fired I think! In all, this hotel was definitely not worth the money they are charging & unless you get nice weather, it is difficult & expensive to do anything but beach at Kata. Read moreGenuine Hotels.com guest review
"送迎について"
ホテルの雰囲気、立地、設備など満足いくものでした。ただ、事前に空港からの送迎をお願いしていたにもかかわらず、誰も来ず、親切な人がホテルに電話してくれたところ、自分たちで来るように言われ、ホテルに到着しても一言もお詫びが無かった点が不満です。スタッフにサービスを求めないような方には、良いホテルだと思います。Genuine Expedia guest review
"Neues Hotel jedoch schon baufällig und schmutzig"
Im Internet wirklich ansprechende Fotos vom modernen, neuen Hotel In der Realität ist das Hotel jedoch schon ziemlich baufällig. Die Schränke und Möbel im Zimmer sind einfach zusammengeschraubte Sperrholzplatten, die man schwarz angemalt hat. Das Zimmer roch nach modrigem Holz wegen der hohen Luftfeuchtigkeit. Die Zimmer werden von der Putzfrau nur […] notdürftig gereinigt, Tote Mücken liegen Tagelang an der gleichen Stelle im Bad. Fenster und Spiegel werden ebenfalls nicht gereinigt. Badarmaturen rosten. Fliesen fallen ab. Wir hatten das Zimmer im EG mit Poolzugang. Sämtliche Balkonbrüstungen bereits rostig, ebenso die Nägel, mit denen die Holzplanken um den Pool genagelt wurden. Müll oder schmutziges Geschirr (wenn man Essen auf`s Zimmer bestellt) bleibt Tagelang vor der Tür oder rund um den Pool liegen. Das Frühstück ist zum abgewöhnen. Frisches, geschnittenes Obst wird unter verdreckten, klebrigen Acrylhauben angeboten. Auf den Buffettischen tummeln sich Ameisen (da der Frühstücksraum halb im Freien ist) und Bienen in der Marmelade. Wo man geht und steht alles ungepflegt, rostig, unhygienisch und kaputt. Nie wieder Sugar Palm, nie wieder Phuket- einfach to muche, diese vielen Touristen und die zubetonierte, zugemüllte Insel. Nichts für Tier- und Naturliebhaber. Lieber Koh Samui 10.000x besser Read moreGenuine Expedia guest review
"Sugar Palm Resort kata"
Rummen är katastrofala, sängar hårda som sten, mögel i badrum och fullt med myror. Hotellet är gammalt och slitet och ser tyvärr inte så fint ut som på bilderna längre. Efter mycket om och men fick vi byta rum då vi hade ett helt myrbo i vårt och i det nya rummet var det mycket färre myror, men de fanns där ändå. Dessutom fanns det stora mögelfläckar […] i badrummet som de hade målat över med vanlig målarfärg och det stank alldeles mögligt och fuktigt. Det var så fuktigt att från det att vi packade upp våra kläder blev de fuktiga på en gång och fortsatte att vara det tills vi åkte därifrån, ingenting torkade. Poolen var alltid smutsig, var renare att bada i havet. 4 av 6 datorer som man får låna gratis, var trasiga. Personalen är inte heller särskilt tillmötesgående, de flesta förstår inte ens engelska och ringer du till receptionen och ber om nånting och de inte förstår dig, slänger de på luren. Plus för läget, väldigt nära strand och restauranger och butiker, men hotellet är ingen hit. Read moreGenuine Hotels.com guest review
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