Alpina Phuket Nalina Resort & Spa

This hotel, insofar as the room is concerned, provides decent value for the money. The location in Phuket is fine...not far from local shops, good restautants and Kata Beach. The breakfast is quite good and the lunch around the pool is not bad. Dinner choices are somewhat limited but tasty. All of that notwithstanding, there is one serious downside. […] The service provided by the hotel staff is dismal at best. At checkout, we went through a 30 minute ordeal where the hotel cashier very blatantly attempted to overcharge us. She printed a copy of our bill but hit us for a late checkout fee for the 2 rooms I reserved. In order to avoid this, we had previously contacted the hotel management and they told me there would be no extra charge for only 90 minutes extra in our rooms. The cashier was indignant about removing the charges until I refused to pay the entire bill or see a manager. The cashier disappeared for 10 minutes to confer with the manager herself. When she returned, the late fee was dropped. She ran the incidental charges through on my credit card and billed me for the late check out charge that was to be dropped. I questioned the charges again and reminded her that the charges were to be removed. She gruffly credited my card and rebilled my credit card the proper amount. One room down...one to go. On the second room, there were no extra charges. But the cashier informed me that drinking glasses were missing from the room and said that we would have to pay extra for the missing glasses. I asked how many glasses there were supposed to be and I was told "2". I asked the occupants of the second room if they had broken the glasses. They told me that they hadn't...that they had left 2 glasses on the sink in the bathroom. I told the Cashier that housekeeping should check the bathroom. She called, spoke to housekeeping, hung up and said the glasses weren't there and suggested that we must have taken the glasses. One of the persons who was staying in that room, ran back Read more

Genuine Hotels.com guest review

Room was very outdated and the whole hotel apart from the lobby desperately needed an upgrade. Restaurant was overpriced. Grounds and pool were very nice and the boys enjoyed the table tennis.ocation was great and the view was wonderful.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

A group of 6 of us where traveling together. Gran, teens, a 30 somthing year old, and a couple in thier 40's. Although we are family we had very different ideas about what good location would be in Phuket. We stayed in Patong a few days and that was a bit overwhelming. We moved to the Alpina for the week of Christmas and the best time ever! Friendly […] staff, clean and comfortable rooms, good food, and great shuttle to the semi private beach every hour! Truly had an amazing time and so did the rest of the group. Read more

Genuine Hotels.com guest review

Do not recommend, star rating is misleading. Staff do not speak english. Hotel is tired and needs renovation/maintenence. Not usually one to whinge but very upset we chose this hotel.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

An average hotel which has a potential to be much better if they had refurbished the rooms, towels and linens. Rooms are large but the beds too hard for my liking. Wi-fi connection is free but signal is poor so it's difficult to connect. Some staff are able to speak english. The best things about the hotel is the spacious pool and the beautiful 'private' […] beach at Kata (which is next to the club med section). Location is about 15 mins walk to the beach although they have an hourly shuttle bus that runs from 8am to 5pm. There are shops (and a 7-11) near the hotel and a 20-30 mins walk gets you to Kata and Karon eateries and shop. Tuk tuks back to the hotel from kata and karon cos about 200 baht , to patong about 400 baht and taxi to the airport about 600-700 baht. If you share an airport shuttle it's about 250 baht per person. Read more

Genuine Hotels.com guest review

The hotel is not exacly at beach and the location is not very convenient or attractive. But the hotel is very good with excellent view of nicely maintained garden and swimming pool. Good hotel to enjoy hotel room and not far away from Karon beach. Sandeep

Genuine Hotels.com guest review

From the moment we arrived we were made to feel very welcome. The staff were just brilliant in every aspect, the pool was pristine, the gardens and surrounding landscaping well maintained. The housekeeping staff and groundsmen were very professional and accomodating. The buffet Breakfast was always hot and plentiful. We had a classic suite on the 4th […] floor overlooking the pool which was very suitable as it was close to the lifts. My Partner & I are already saying that we are going back next year. The location of the hotel is close enough to everything and even easier if you hire a motorbike., There are approx. 10 massage shops along the roadway the hotel is located on and a foot massage is a standard price at all, 7 eleven store is about 30 metres down the road and tour guide stands all the way along the street, some even do laundry service as well, which you will find cheap and there's a little restaurant across the road with great food at very reasonable prices and you can even get your food to take away back to your room if you like. Heaps of eateries close by and the hotel runs its own shuttle bus to a piece of the beach privately reserved for Alpina guests. We had a motorbike so rode along the beachfront and noticed that all the bigger hotels had a section of the beach allocated to their guests with umbrellas, deckchairs and a shop of sorts to sell food & drinks to guests. The beach at Kata Beach is just magnificent, clean fine sand, no litter, but there were signs indicating you swim at your own risk as there are no lifeguards that I noticed and there are "rips", but its fine close to the shore line for a paddle. Read more

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

I took a family vacation to Alpina and the stay was incredible. Phuket is arguably among the most beautiful places on earth and a stay at Alpina helped add to the beauty. Very well maintained resort with a beautiful ambiance. The swimming pool running across the hotel was a key highlight. The rooms were surprisingly huge and ideal for relaxation. The […] staff were friendly and courteous and did every bit to make you feel at home. In addition to amazing rooms and services, an awesome pool, great food, the resort also offered its own private beach complete with hourly rides to and from the beach and all beach accessories. The breakfast buffet was great and there isn't a single aspect of the resort you could complain about. I had a wonderful experience and felt compelled to write this review. And best of all, I couldn't imagine the kind of 5-star luxury would ever be available at such great costs. A cost-effective luxury resort with great comfort. I had a satisfying experience. Only flip-side: The resort is too secluded with practically nothing to see in the surrounding area but I dont think I ever had the need to go wander out alone because with such great services within and the breathtaking beach, who would want to venture out alone? Word of caution: Instead of relying on the resort travel desk and taxi services, go out of the resort and look for the nearby tour and travel agents. The agents outside offer some great bargains and discounts for taxi services and all package trips and tours. Phuket indeed is an incredible place to be in and Alpina Resort is a must stay. I'm looking forward to be there again.. Read more

Genuine Hotels.com guest review

Its a good quite hotel, but the food needs to be improved to be internatinal cousins, especially for muslims meals. The staff are very friendly and help full, some rooms are near the disco or bar with load noise but the hotels shifted us to quite room after complain.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

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Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Vite fai pas top top

Genuine Hotels.com guest review

일주일동안 가족여행으로 머물렀는데, 이 리조트를 선택한 가장 큰 이유는 수영장 때문이다. 방도 넓고 침대,침구도 괜찮은 수준이고, 기대했던 만큼 수영장은 대단히 만족스러웠고, 풀엑세스 방으로 선택해서 발코니랑 바로 연결된 수영장 역시 대단히 만족스러웠다.일부 평에서 수영장 물이 깨끗하지 않다고 하는데.. 야외 수영장이 이정도 수질이면 깨끗한 편이라 생각한다. 다만 안좋았던건, 매일 같은 메뉴의 그다지 맛있지 않았던 조식과 주변에 맛있는 식당이 없고, 괜찮은 마사지샵도 없다. 어느 정도의 맛과 만족할 만한 마사지샵을 찾으려면 최소 1키로는 걸어야 하고(말 그대로 최소다.), 정말 맛있는 맛집들은 택시를 이용하지 않으면 가기 […] 힘들다. 푸켓 택시비는 정말 비싸서 수영장만을 100% 생각하고 가는 것이 아니라면 위치가 정말 최악이다. 그나마 위로할 수 있는건 매시간(9시~6시) 바다로 가는 셔틀버스가 있다는 점. Read more

Genuine Hotels.com guest review

服务热情，环境优美

Genuine Hotels.com guest review

该酒店非常适合休闲度假，房间挺大，酒店内部环境挺好，泳池非常干净，很漂亮。每晚都有歌手唱歌，挺有气氛的。到海边沙滩挺方便，沙滩也挺好。非常超值。

Genuine Hotels.com guest review

ビーチまでは少し距離がありますが、カロンビーチへ行く山側の道に近くビーチ沿いとは違った街並みがあり、市場や食堂も多くあり安くて美味しいお店がある。ホテルには4棟の建物がつながっており1号棟に止まりました。ロビーに近く便利ですが、プールビューではなく、溜め池ビューです。毎日夜７~11時に生ボーカルがあり、部屋のバルコニーから聞く事が出来ます。プールの水が濁りぎみでしたが、広くてリラックス出来ました。この時期は皆ビーチへ行く様でプールは空いていました。

Genuine Hotels.com guest review

Endast 3 stjärnor hos charterbolage. Borde vara 2 stjärnor enligt flera charterresenärer. Översvämmat av ryssar. Äcklig damm med döende fiskar. Oaptitlig frukostbuffé.Störande musik på kvällarna från närliggandew rockbar. Icke-engelskspråkig personal. Dåligt underhåll. Beläget på bakgata med många massage-ställen. Välj vad som helst utom detta hote […] ll. Read more

Genuine Hotels.com guest review

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Genuine Hotels.com guest review