Extra-person charges may apply and vary depending on hotel policy.
Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
This hotel does not offer any accessibility features. Please select a different hotel if you are interested in booking a room with accessibility features.
The hotel will be renovating from 20 May 2013 to 15 September 2013 (completion date subject to change). The following areas are affected:
Guests will have access to the following alternate facilities during the renovation:
Zaytoun - This restaurant serves breakfast, lunch, and dinner.
Belgian Beer Cafe Dubai - This lobby lounge serves lunch and dinner.
24-hour room service is available.
An outdoor pool, a children's pool, and a spa tub are on site. Other recreational amenities include a sauna, a steam room, and a 24-hour fitness facility.
The recreational activities listed below are available either on site or nearby; fees may apply.
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Extra-person charges may apply and vary depending on hotel policy.
Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
The main administrative and shopping district, Bur Dubai contains some of Dubai's oldest buildings. Bastakiya is a carefully restored 'heritage quarter' of narrow alleys and courtyard houses cooled by wind-towers. Sheikh Maktoum's House (now a museum) is a fine example of 19th-century Arabian architecture. The nearby Dubai Museum offers a succinct account of the Emirate's history, while the Heritage & Diving Village recreates its maritime past.
see all hotels in Dubai"Good location, great rooms"
Very modern and new hotel rooms with a few extras in the design that make you feel like you are staying someplace special. Lots of restaurants to choose from in the walking area.Genuine Hotels.com guest review
"Very Good for Business and rest."
Very new and with a very good shopping mall attached to it. So even though its not in Downtown its fully satisfactory, especially when you're running to the airport, that stays closeby.Genuine Expedia guest review
"Business trip made easy"
the location convenience , and the festival city and creek view make it a very memorable stayGenuine Expedia guest review
"Excellent"
Excellent location and service. I wish that this hotel is connected to Dubai metroGenuine Expedia guest review
"Brilliant yet again."
Absolutely brilliant yet again. Everything from the personal touch at check-in, the awesome view across the creek of the Dubai skyline, the food, the service ...a true 5 star experience. This was our third stay at this hotel and they did not disappoint.Genuine Expedia guest review
"Best value for 5 star hotel in dubai"
Had an excellent stay with crown plaza. Very conveniently attached to festival city mall. Was a given a room with an amazing view of the creek and the city. Wish I reserved the room with breakfast but didn't easily see this when booking with Expedia. It would been good to try out the breakfast. Would definitely stay here again.Genuine Expedia guest review
"Great visit to Dubai"
Great hotel and location. The service was outstanding and the staff were more than willing to provide top service to all guests. The hotel is on the creek and less than 15 minutes from the airport. The Festival City Centre is right next door, so shopping, restaurants and the Hard Rock cafe is at a short walking distance. Taxis are easily accessible […] and relatively inexpensive. The Emirates metro station is a mere 5 minute taxi ride from the hotel, so jump in a cab, then onto the metro and ride towards downtown the beach. The breakfast buffet was certainly worth getting up for. Read moreGenuine Expedia guest review
"Lost Custamer"
I arrived in Dubia at 01:30 and got to the Hotel around 02:30 and I was told I was early for check in time. The hotel told me check in time was not till 14:00 and was treated like a bum. I was not treated like a guest and welcomed and then over charged. The staff was verry disrespectful and not nice.Genuine Expedia guest review
"Comfortable"
The rooms, staff and service are always fantastic. This is the first time that my bathroom wasn't as spotless as usual. Nothing I couldn't tidy up myself but was still a little disappointed. Overall, this is a fantastic hotel and I love to stay there. Its very comforting when months are between stays and they always remember you.Genuine Expedia guest review
"Julius and Monique Living the 5 STAR life in Dubai"
We (Monique and Julius) had the best experience of our life at the Crown Plaza, and we felt like celebrities the entire time. The hotel staff and restaurant wokers (Mike) and the host (with dreads) were the best ever, and they provided us with comfort and enjoyment during all of our meals. The room was elegant, and fit for a King and Queen, and we couldn't […] have ask for a better time. The Desert Safari tour was magnificient, we recommend everyone go on it. Our first night was the greatest, thanks to the guy that check us into the hotel, and the gym was awesome. We give the hotel 5 stars along with the entire staff, and my next stay will be at the Crown Plaza Hotel. Read moreGenuine Expedia guest review
"Nice Stay!"
Very nice hotel. From check in to check out the staff was friendly and helpful. Being attached to the Festival City Mall was a bonus. We really appreciated the fact that this was a completely smoke free hotel! Too bad we were only there for 1 night!Genuine Expedia guest review
"Very Nice"
A very nice stay. I liked the whole experience including the location that was very prime and close to the Dubai festival city shopping mall. Service was nothing less than excellent. I will sure go back again.Genuine Expedia guest review
"worth trying"
Keep the good Job, it's really excellent service, rooms & outlets.Genuine Expedia guest review
"Very nice"
Hotel very good. Excellent service and location. The view from the hotel and ease of movementGenuine Expedia guest review
"Restful Vacation"
The room was very comfortable and the staff provided excellent service.Genuine Expedia guest review
"my xmas was superb"
this was my second time,i enjoyed my self and my familyGenuine Expedia guest review
"Rest in Dubai"
When returning from vacationing, I always take a couple days of rest in Dubai. I never think twice about where I will be staying. This was my third stay at the Crowne Plaza and again my expectations were exceeded. Upon checkin, they recognized me as a returning guest, and upgraded my room. The view was marvelous. The food, the service and the comfort […] of my room were great after three weeks of none stop traveling and fun. Walking to the attached shopping area and restaurants added to the already fantastic options for such at the hotel itself. I will always consider this hotel above all others when I am in Dubai. Plus the airport is less than 2 miles away. Read moreGenuine Expedia guest review
"Want to bring the family for vacation"
Very nice place,modern & cleanGenuine Expedia guest review
"Great location, great hotel, great service !"
I've been to Dubai quit a few times and this was my first experience in Festival City. OMGOODNESS! You can walk through a passage way yo Fesitival City Mall where you have great shopping, restaurants and excellent views. The front desk upgraded my room where I had a beautiful view of the Burj Khalifa and Sheik Zhayed road buildings. Absolutely loved […] it Read moreGenuine Expedia guest review
"One night stay"
We stayed for one night to take visitors to visit Dubai as we live in Abu Dhabi. We have stayed at this hotel before and always find it very welcoming and clean. It's a little out of the way regarding the centre of Dubia but the area is lovely with the Marina and shopping mall ajoining the hotel, you could just stay in the area and have a great time. […] The hotel pool and garden area is very nice, the pool is a bit small but you can use the ajoining hotel facilities. Overall having stayed in many Dubai hotels I would recommend this one. Read moreGenuine Hotels.com guest review
"a great weekend break at the Crowne Plaza DFC."
the high quality of all aspects within the Crowne Plaza made our stay fun & memorable. I can recommend the Begian Beer Cafe !Genuine Expedia guest review
"Had Fun"
This hotel had limited shopping area and taxi is the main mode of transportation if you want to go out and see more.Genuine Expedia guest review
"best service+price hotel"
i liked the room and everything in the hotel and there was somthings i liked such as -the elevator dont work until you use your room card -the room service and over all service was super, no one make you wait or say anything that may annoy you and no one act like he is tired and thw crew almost made me feel that they will do anything i ask -and they […] have six kind of pillows you can choose among them and somthings i kinda didnt like -the bed wasnt that comfort for me ( maybe other people will find it comfort) -the tv menu and how to get to your channel is kinda slow If You want to get a nice weekend with the Wife Alone with no kids , This is my Option for You Read moreGenuine Expedia guest review
"Visit to Crowne Plaza--ultra modern and clean"
Hotel Crowne Plaza is truly a high class act! Very modern & clean with friendly, professional staff! In addition it is situated conveniently connected to the very impressive mall, Festival City! With regards to the hotel---the room was well designed with very modern decor. I particularly enjoyed the unusual but modern bathroom design which included […] a bidet. My husband and I plan to return to this hotel when we return to Dubai Read moreGenuine Hotels.com guest review
"Will be doming back!!"
There is a room service menu which is small but adequate and for more options you can walk to Festival City Mall (indoors thru the hotel next door), there is a walkway and you can eat from the many fast food restaraunts in the food court or you can eat in the many restaraunts like Chili's, MORE, Japango, etc..there are many there. I rented a car at […] the airport...seems to be cheaper to do that and booked thru Expedia instead of at the mall or at the hotel. Easy access to the airport, either Terminal 1 (all airlines except Emirates) or 3 (Emirates airlines). Read moreGenuine Expedia guest review
"perfect chill-out hotel"
Service in all departments was excellent, and the hotel maintained to a very high standard. Although further out from main shopping malls and tourist attractions, the position of the hotel overlooking the Creek and away from the skyscrapers meant it was very relaxing, and the gardens were a perfect place to sit back and enjoy the warmth. Very romantic […] atmosphere eating outside in the gardens at night. Read moreGenuine Hotels.com guest review
Great thanks look forward to returning when next in DubaiGenuine Hotels.com guest review
"Good Hotel"
We stayed over the weekend the hotel is within walking distance for the Mall, Hard Rock Cafe, Belgian Bar, Canal walk and helecopter and Dow trips. So something for everyone. The hotel itself is very good indeed, very family friendly as well as adult entertainment all without having to drive at all. Overall a excellent experience and would deffinately […] stay there again. Read moreGenuine Hotels.com guest review
"Lovely Hotel"
Lovely hotel, good location at Festival City with lots of shops and places to eat. Great pool area, friendly, helpful staff. A great stay.Genuine Expedia guest review
"Its a nice hotel"
I would rate this hotel as a 4 star and not 5 star.Genuine Expedia guest review
"A lovely place to visit"
This was the second time we had stayed at Crowne Plaza Festival City, and it was just the same as the first.The staff so friendly and helpful.We took our grandson who is in a wheelchair, our room was spacious with everything we needed.They even left a cake as we were celebrating his birthday.If we ever.go back to Dubai we will stay here and will certainly […] recommend it to our friends. Read moreGenuine Expedia guest review
"my favorite hotel"
I enjoyed and my wife our stay in the hotel very much.Genuine Expedia guest review
"Great hotel for everybody"
I spent a week in this hotel and it was a great time. It is absolutely recommendable. Just a little far from the main attractions and from the tube station but the cost of the taxi is absolutely affordable. The view is excellent, the breakfast absolutely delicious, the gym and the swimming pools very very pleasant.Genuine Expedia guest review
"Great Hotel"
very friendly staff makes you feel welcomeGenuine Hotels.com guest review
"Great stopover in Dubai"
Had a fantastic stay here and very good value for money considering prices of motels generally in Dubai. Just enjoying sitting by the cool pool relaxing and numerous shops and restaurants close by.Genuine Expedia guest review
"convienient to airport"
very impressed with the entire experienceGenuine Hotels.com guest review
"Crowne Plaza Festival City"
We enjoyed our stay and will definitely stay at the Crowne Plaza Festival City again.Genuine Expedia guest review
"Perfect for a short stay"
We loved the hotel; great facilities, lovely room and choice of bars/restaurants in the Crowne Plaza as well as next door to watch the sunset before deciding where to eat. Staff were very friendly and accommodating without being over the top. We were happy to stay in this part of Dubai as we were only there for a few days and were not intending to go […] to the beach. Taxis were very cheap and we did a lot of sightseeing, shopping and only wished we had more time to experience more of what Dubai has to offer. Read moreGenuine Expedia guest review
"The Crowne Plaza, Festival City, Dubai"
Excellent 5 star hotel with resonable sized rooms all with great views of Dubai cityscape. Hotel service was good and staff very helpful. Very near to the airport and central Dubai is only a short taxi ride away. You also have the shops and restaurants at Festival City on your doorstep.Genuine Hotels.com guest review
"God service"
This guest did not leave a comment.Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"Very happy with our stay in this hotel"
We ended up upgrading our room for the breakfast and the internet access. We were offered the superior room. It was actually pretty spacious. Breakfast was very nice. Pool area though small, is actually comfortable. The shopping center next to the hotel is definitely a bonus. Definitely a hotel we will stay with again when in Dubai.Genuine Expedia guest review
"Very happy with our stay in this hotel"
We ended up upgrading our room for the breakfast and the internet access. We were offered the superior room. It was actually pretty spacious. Breakfast was very nice. Pool area though small, is actually comfortable. The shopping center next to the hotel is definitely a bonus. Definitely a hotel we will stay with again when in Dubai.Genuine Expedia guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"Everything is great about this Hotel"
I liked everything about this hotel, starting from the location which was close to everything and you face no traffic, the room was very nicely decorated, the staff were friendly and there's a connecting mall and restaurants.. The room rate is convenient and it's value for moneyGenuine Hotels.com guest review
"Great Hotel at Festival City"
Everything was wonderful, the room was spacious and the bathroom was fantastic, huge bath with glass surround which looks through bedroom and then view of the creek. Complimentary toiletries, slippers and bath robes all included. Hotel staff very helpful and directly connects to Intercontinental next door which directly connects to Festival Centre which […] is a huge shopping Mall. Took a taxi at night to the Gold Souk in Deira which is about 8 min away and is very cheap. Bargain hard for jewellery and try and pay less than 30% than their list price. Would definately stay again as the location is good, very close to the airport for any early morning flights. Checkout took 5 seconds. Read moreGenuine Expedia guest review
"Great hotel, slightly isolated location"
The hotel itself is quite lavish and certainly lived up to its five-star billing. Going during Ramadan also meant the rates were slashed heavily, but it certainly wasn't the best time to visit the city. My only real gripe about the hotel was its location. Everything is a cab ride away (even the Metro station), though Dubai isn't exactly the kind of […] place where you're likely to see too many people walking to the city's attractions. If you're looking to do some sightseeing from this hotel, be prepared to fork up quite a bit of cab fare or to book one of several pick up and drop off city tours. Read moreGenuine Expedia guest review
"We like this place because....."
I refused to stay there for a while since the lobby represents a 2-3 ° Hotel but then I was forced to bc the ic was overbooked. I was pleasantly surprised what I found: Airy, clean rooms with wall to wall windows and a great view, quiet nights in comfortable beds, kind service and a cool pool with a great choice of lounge music. I suggest to take a […] room with Laguna view, in the winter you see a glowing burj Khalifa when sun rises and the most beautiful sunset behind it in the evening. My compliment to the chef, his meals are delicious and I like to sit outside on the terrace for breakfast. It takes only 5 min. to and from the airport. If the lobby just weren't so ugly.... Read moreGenuine Hotels.com guest review
"Nærme flyplass"
Passer utmerket til første eller siste natt i Dubai pga nærhet til flyplassen. Rimelig og greit.Genuine Expedia guest review
This guest did not leave a comment.Genuine Hotels.com guest review
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