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Location.
Located in San Juan (Condado), Quality Inn El Portal is a family-friendly hotel close to Plaza del Mercado, Condado Beach, and Conservatory of Music of Puerto Rico. Also nearby are Puerto Rico Convention Center and Centro de Bellas Artes Luis A. Ferre.
Hotel Features.
This family-friendly hotel offers a restaurant. A complimentary breakfast is available. Wireless Internet access is complimentary in public areas. Additional amenities include multilingual staff, coffee/tea in the lobby, and an elevator (lift). Guest parking is complimentary, and available on a limited first-come, first-served basis.
Guestrooms.
The 47 air-conditioned guestrooms at Quality Inn El Portal include coffee/tea makers and hair dryers. Televisions are equipped with cable channels. All accommodations provide desks and phones with voice mail.
Extra-person charges may apply and vary depending on hotel policy.
Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
**These amenities may be available only in some rooms or units. Some amenities may incur additional fees.
Guests are offered a complimentary buffet breakfast.
Quality Inn El Portal has a restaurant on site.
Extra-person charges may apply and vary depending on hotel policy.
Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
The ac unit on my room was leaking and I spent tre days with a wet rug, the cleaning crew nkew about it but nobody did anything about it. On my last night the front desk ask me if I walnted to have a difentent room< my respond was Are you freking seriuos after tre days you ask my on my last night. I will never stay there again.Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"Decent Place -- Nice Staff"
Terrific service from the staff. Facilties were a bit dated. Good location in busy Condado neighborhood. Clean but old.Genuine Hotels.com guest review
"Sensitivity to customer's needs."
Very pleased. Good customer service.Genuine Hotels.com guest review
"Near beach,lovely staff, resolvable inconveniences"
I loved it! The rooftop breakfast makes you feel lucky and fresh. The beach is a 5 min walk from the hotel. The people in and out of the hotel are so friendly. The bus stop to Old San Juan is a 4 min walk (on your way to the beach). The staff are ready to help out with anything. Some inconveniences that could be resolved: 1) the carpets in the room […] have a slight humid odor, so turn on the air conditioner and bathroom fan when you leave the room; 2) I made three phone calls from the room totaling 22 minutes and 4 min for dialing an incomplete number totaling my phone bill to 137usd, so don't use the phone; 3) the hardboiled eggs at breakfast are sometimes leftovers from the breakfast before, so eat the fruits, cereals and yogurt. Have a super stay! Read moreGenuine Hotels.com guest review
"Espacio muy pequeño"
El hotel está bien, a las habitaciones les falta un poco más de limpieza, debido a que la alfombra está en mal estado, el hotel no cuenta con restaurante, pero está rodeado de 3 restaurantes de buena categoría, en general el hotel es bueno y por el precio está bien, sugeriría poner en las habitaciones una botella de agua por lo menos.Genuine Hotels.com guest review
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