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Location.
On the beach in San Juan (Condado), La Concha Renaissance San Juan Resort is close to Condado Beach, Puerto Rico Convention Center, and Conservatory of Music of Puerto Rico. Additional attractions near this resort include Plaza del Mercado and Centro de Bellas Artes Luis A. Ferré.
Resort Features.
Dining options at the resort include 6 restaurants along with a coffee shop/café, a poolside bar, and a bar/lounge. Wireless Internet access is complimentary in public areas. This 4-star resort features business amenities including a business center, small meeting rooms, and technology support staff. The staff can provide wedding services and event catering. Additional amenities include a casino, a health club, and multilingual staff. Guest parking is available for a surcharge.
Guestrooms.
The 483 air-conditioned guestrooms at La Concha Renaissance San Juan Resort include CD players and safes. Complimentary wireless and wired high-speed Internet access is provided. Televisions are equipped with premium cable channels, DVD players, and pay movies. All accommodations provide desks and direct-dial phones with voice mail; local and long-distance calls are free of charge (restrictions may apply). Bathrooms offer hair dryers and complimentary toiletries. Additional amenities include coffee/tea makers and irons/ironing boards. In addition, amenities available on request include a turndown service, extra towels/bedding, and wake-up calls.
Extra-person charges may apply and vary depending on hotel policy.
Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
**These amenities may be available only in some rooms or units. Some amenities may incur additional fees.
Perla - Specializing in sophisticated seafood cuisine, this popular restaurant opens daily for dinner. Housed beneath a dramatic shell and surrounded by a reflecting pool, Perla offers a sophisticated atmosphere, bar, and ocean views. Bathing suits are not permitted.
Voga - This bar and restaurant serves breakfast and dinner in a relaxed atmosphere enriched by ocean views. Bathing suits not permitted. Voga is closed on Sundays and Mondays.
Solera - This poolside hotspot offers a tapas bar serving lighter fare until sundown, followed by an after-dark tapas lounge for tidbits with a local twist. Solera also specializes in hearty wines. This venue is open for lunch and dinner and maintains a casual dress code.
Komakai - Sushi and Asian cuisine with a twist are on offer at Komakai. Open for lunch and dinner, Komakai features a casual dress code.
Aroma Café - Serves beverages and breakfast on the go for the morning pick-me-up. This restaurant offers pool views and maintains a casual dress code.
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Extra-person charges may apply and vary depending on hotel policy.
Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
"Never again"
Once we arrived to the hotel the checking in was easy and we were put in a very tiny room with a very bad smell so we asked to have the room changed and they changed the room for us but it was still very tiny and the smell was not as bad. The sheets do get changed everyday only if your request. i had bed bugs all over my legs and i informed the hotel […] staff and i was told it is because we left the windows open and the bugs came in. Also there was bugs all over the furniture. The drinks at the lobby bar were sometimes good and sometimes bad. Drinks from the casino omg horrible. we were mistreated. Read moreGenuine Expedia guest review
This guest did not leave a comment.Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"While stunningly beautiful, stay with caution"
While the hotel is extremely beautiful and quite comfortable, my room had problems after problems. The white sheets were dirty upon arrival, the faucet in the bathroom heavily splashed water all over me when turned on, the AC wasn't working correctly, the freezer's ice compartment was frozen and did not make ice, the main window blind/shade by the door […] was missing, when I request bedding for sofa bed I was given a dirty pillow. I was given a very bad, or incomplete room. I was not offered to change to a comparable room. No compensation was given for my horrible experience. Read moreGenuine Hotels.com guest review
"Worst Hotel Experience Ever - And I used to manage hotels"
Let me start off by saying that I used to be not only be a manager in the hotel guest service business, but I used to work for the Marriott and Ritz-Carlton branded hotels. As a gal that usually is 110% content at a very value-based hotel such as La Quinta or Holiday Inn, I urge this hotel to clean house and get stronger leadership from the very top. […] My experience should be an embarassment to the Renaissance brand. Check-in was a nightmare. I was told that I would not be getting the oceanview room that I had paid for on Expedia. I was asked to show proof I had booked it, so I logged into my Expedia account *at* the front desk to prove that I had booked it, since it was not in the hotel's system. They said they were sold out of the oceanview rooms, and that it was impossible for me to have one. So, I was given an 'upgrade' in the new wing, not facing the ocean. I thought, sure, I'll work with the hotel, not against it. So I go into the room, isolated in some creepy corner. No curtains in the window in the shower which faced other buildings, no garbage cans, hair dryer, iron, ironing board, no desk, no chair, no place to put a laptop. No directory, no clock, and behind some slated wall was some sort of engine or pump that was very loud. This was no upgrade. I went to the manager and was a squeaky wheel. Finally got my room. The rest of the experience was very negative; dirty room, housekeeping rarely came before 7 PM. Only 1 employee, the valet, seemed happy to see me. Awful Read moreGenuine Expedia guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"Eine super Wahl!"
Wir sind am 21. Oktober 2011 angereist und waren wirklich begeistert von diesem Hotel. Sehr hell und modern mit großem offenem Entree zum tropisch gestalteten Innenhof hin. Dort befinden sich neben Loung-Ecken und einer Bistro-Bar zwei Pools auf zwei Ebenen. Spekatkulär ist der kleine Pool auf der Rückseite des Hotels, der direkt über dem Strand mit […] Blick aufs Meer liegt. Postkartenidylle pur. Unser Zimmer mit weißem Lederbett und Blick aus der Dusche hinunter auf den Atlantik hatte eine voll ausgestattete Küche. Wir haben auch im Hotel gefrühstückt (auf einem Balkon mit Blick über Pools und Palmen), weil es ein leckeres Buffet gab und das Preis-Leistungs-Verhältnis stimmte. Es gibt vor dem Hotel zahlreiche, typisch amerikanische Diner, die im Vergleich viel zu teuer sind. Direkt neben dem Hoteleingang fährt der Bus für 75 Cent in die Altstadt von San Juan. Auch abends ist an der Hotelbar in der Eigenangshalle viel los. Wer mag, kann sein Glück im angeschossenen Casino versuchen. Hotel und Strand: absolut empfehlenswert! Read moreGenuine Expedia guest review
"Eine super Wahl!"
Wir sind am 21. Oktober 2011 angereist und waren wirklich begeistert von diesem Hotel. Sehr hell und modern mit großem offenem Entree zum tropisch gestalteten Innenhof hin. Dort befinden sich neben Loung-Ecken und einer Bistro-Bar zwei Pools auf zwei Ebenen. Spekatkulär ist der kleine Pool auf der Rückseite des Hotels, der direkt über dem Strand mit […] Blick aufs Meer liegt. Postkartenidylle pur. Unser Zimmer mit weißem Lederbett und Blick aus der Dusche hinunter auf den Atlantik hatte eine voll ausgestattete Küche. Wir haben auch im Hotel gefrühstückt (auf einem Balkon mit Blick über Pools und Palmen), weil es ein leckeres Buffet gab und das Preis-Leistungs-Verhältnis stimmte. Es gibt vor dem Hotel zahlreiche, typisch amerikanische Diner, die im Vergleich viel zu teuer sind. Direkt neben dem Hoteleingang fährt der Bus für 75 Cent in die Altstadt von San Juan. Auch abends ist an der Hotelbar in der Eigenangshalle viel los. Wer mag, kann sein Glück im angeschossenen Casino versuchen. Hotel und Strand: absolut empfehlenswert! Read moreGenuine Expedia guest review
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