The Westin Key West Resort & Marina 24.55685, -81.80661

As you can tell the location of this hotel CANNOT be beat. To the left of Mallory Square, you are in the FRONT row for the spectacular sunsets that grace the Florida Keys. Even with this excellent location you are a bit removed from the excitement of Duval Street, but easily within walking distance. The hotel is next to the aquarium, across the street from the Mel Fisher museum, and a few steps from the John Audubon house. With such a great location and the reputation of the Westin I did expect a bit more from the condition of the room. The furniture was a bit worn-dings and tears in the chair seats. Several of the towels had stains or were fraying. They do charge a fee for self-parking or valet parking which did add to the cost of the trip. This doesn't bother me enough to say I would not go back, as a matter of fact I WOULD and I shared this constructive criticism with the hotel. So if you are looking for a fantastic location, I suggest you try the Westin!

The suite was fabulous. I highly recommend the property for location and ease of use. However, the service needs some improvement. The in-room mini bar was NEVER replenished our entire stay...5 days. The room service door menu was only available on day #1, after that we had to call each morning for room service. Several mistakes were made on our morning room service orders and we ordered the EXACT same thing each day?! The housekeeping was only average and very delayed...some days it was not cleaned until well after 3pm.

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Very much enjoyed our stay. Convenient to everything Key West has to offer.

Nice hotel. Had to pay for parking and was not aware of this extra charge. Also bottled water in room for a charge. The hotel was in the process of redecorating and painting in our hallway so had the smell of paint. Too pricey. No breakfast included.

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well ... mixed emotions ... nice hotel. clean. elegant. great location. nice marine. small pool for this class of hotel and price but clean and nice. nice front desk service, but charging you for internet and parking in a hotel this level is absurd. Was the same at westin seattle. Also, incredably, an idiot knock my door 8am just to make sure i am leaving that morning the hotel. They should fire this people at once. Who the hell knock the door at 8am a sunday to just check you plan to leave the room... !!! First time that this happens to me .. The hotel is nice, but is too expensive in my opinion. If price is not your limitation go ahead with this one. Ahhh ... the food quality is very good. nice breakfast. eloy, miami

Very happy with everything about my stay.

My first trip to the keys and also my first stay at a westin. Complimentary wifi but 20$/day parking. Location was great - at the end of duval street with easy walking to everywhere. Hotel was very clean and nice with great shopping within hotel grounds and within easy walking distance. No really beaches within walking distiance, but only a couple of miles away are a couple of beaches that are nice - but not any better than elsewhere. The pool is pretty small - although well maintained and there is a shuttle that goes to a restort island (for the beaches) that is only 20$ per person but you have to get to the desk at 8 am to buy the tickets and they are limited. The rooms were imaculate and the bed was one of the most comfortable I have ever slept in, also there was no noise at all and you can put on your door tag which time block you want the room cleaned in, so you can sleep in and still get a room refresh. The view from the room was nice (partial ocean) and that is the end of the island where people watch the sunsets. All over a nice stay. If you're looking for a key west hotel stay it has to be one of the best. It was easy to drive to from miami, parking was easy in their multi story parking lot and you can leave and come back anytime you like.

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Although we were only able to stay one night at the Westin, we truly enjoyed it. The room was clean, front desk was very helpful and professional. The only thing we noticed is that the hotel used a strong air freshner or cleaner in the room. It wasn't unpleasant, just a little overwhelming, especially to my husband, who is very sensitive to scented air freshners.

I would highly recommend staying at this Westin. My boyfriend (now fiancee because he proposed on the balcony off our room) and I loved the location! We are very familiar and in love with Westins and this site met all of our expectations. I arrived on my birthday and was given an upgraded room just for asking. Our balcony faced the marina and the sight of the cruise ships and crystal clear ocean was spectacular (and made the proposal just as spectacular!) Thank you for making our stay as comfortable and memorable as possible!

Perfect location right near Mallory Sq...but very private and quiet at the same time. The pool is a good size and there are plenty of lounge chairs but we found one bartender at the pool to be a bit rude. But other than that, the service was great and the staff were nice.

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The hotel is situated at the best possible location...walking distance to all the tourist spots and the sun sets directly in front of the outdoor bistro....people from all over the island have to come to the Westin Pier to view what we have right outside our window. They charge 20 bucks to go to the beach but it was well worth it.

Clean, friendly, great location.

If you want to stay close to Old Town this hotel was great. Did feel the distance from the parking the rooms was too far away but once we were settled it was good. the only problem we had was the cruise ships every morning you would wake up and look out your balcony and there was another one. The hotel has done some improvements and the rooms were confortable but small for the cost of the room.

The Westin is always a pleasure but this Key West location was simply divine! The cleanliness of the hotel was phenomenal, and the accomodating staff really made it a fabulous stay!

This hotel was very accomodating and close to what we needed. We asked for an upgrade and received one for a decent price. The room was spacious and comfortable. The ocean disappears when a cruise ship or two or three is docked, but the sunset from the pool deck is spectacular.

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Location,Location,Location Key West has the best sunsets I have ever seen. All I had to do was walk out the back door of the hotel thru the pool area and be on the pier where everyone comes to watch the sunsets.

It gives us a perfect location to see the sunset. The little bar/restaurant is too small that the menu is limited. Overall, it's a great hotel and I'd love to stay there again.

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The hotel was absolutely beautiful. I'm a snob when it comes to my choice of hotels and this one exceeded my expectations. The location was in the heart of Mallory Square, a very short walk to Duval street. We were in the middle of everything and on the water at the sametime. However, it's not for people looking for the atypical Key West B&B, it is definetely a high quality resort. I will go back, I loved it!

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very nice hotel,every thing was excellent with the exception of reserving a king room and the check in staff wanted to give us a 2 queen room ,but in the end was given the king room ,bell staff was amazing

The hotel was very nice, the room was great, room cleaning was slow / late inthe day. The restaurant was under construction and the deck bar was closed most of the time. Pool was great. Location was prime and within walking distance to great restaurants and bars

Initially there was some miscommunication with what the hotel provided. The check in clerk took care of the problem and upgraded our party to an absolutely wonderful suite. I'm extremely pleased with the courtesy and consideration I was afforded and would recommend this hotel to anyone.

I wanted to give my aging parents a treat in Key West by reserving at one of the most expensive hotels with an "ocean view". This hotel was far too expensive for what we got. They claimed ocean views and I assumed there were ocean views from the rooms. There were only a couple of rooms on the first floor that overlooked the deck overlooking the ocean. I asked for an ocean view room when I made my reservation but of course as soon as we checked in, we were told all those rooms were taken. The hotel is old and you had to walk a mile to get to the building where our room was located and then had to walk through convulted hallways to finally get to the room. My parents had trouble walking but we had no choice. Even though it was a non-smoking hotel, the room smelled like someone smoked in it. The only pleasant experience was the sunset deck but we could have got there even without staying at the hotel. Even a cup of coffee in the restaurant downstairs was expensive.

Large clean rooms - excellent location. Overlooking water

Room & old town location great. But don't waste the additional money for an oceanfront room. With the cruise ship pier adjacent to the hotel the only views were of portholes and smoke stacks. Plus noisy carts & workers starting pre-dawn.

spacious room, wonderful, comfortable beds, perfect location, could walk everywhere. Very pricey

When we checked in, we were first given an old, dark room supposedly by the pool. But it was awful and we couldn't even see the pool. They are renovating rooms but this badly needed some attention. We complained that this was NOT acceptable. To the credit of the young woman at the front desk, she immediately upgraded us to a suite on the 4th floor with a partial ocean view. There was no additional charge for the upgrade and we were VERY happy!

Cruise ships as large as 10 stories docked in front of hotel and blocked entire ocean view. The amount of people parading thru the property changed the ambience;felt very touristy.Noise from the engines were unpleasant.

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Location, location, location was great near all the action and the fun checking inn was at 3pm We got there at 12 noon and our room was ready and the lady on the front desk even gave us a free upgrade to an ocean front room which was beautiful actually was able to see the sunset from our room. Bistro 245 great restaurant and the best brunch we ever had. Great experience would recommend to anyone that wants a good time in key west and its in the best neighborhood of Key West.

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The Hotel was good, the rooms were nice, check in and check out were fine as well. We were not able to request a late check which kind of forced us to move our plans around but they were acomodating in holding our bags and giving a key to guest services for the rest of the day. I'll have to say all was good except for the overpriced and slow on service Chrismas Dinner. The bill matched what we payed for 2 rooms. But over all great location and very clean.

I have been staying here for a long time now. Back when it wasn't even a Westin Hotel. I am impressed with the renovations that are taking place and the quality and comfort of the rooms (at least the ones *I* have stayed in) has increased. Good amenities, friendly staff and a fantastic location. Aside from the dining being a bit pricey, this is a great place to stay.

Located near Duval Street and Mallory Square, that makes this hotel very convenient if you have the budget for it!

The hotel staff was fabulous. The hotel is still undergoing renovations so there was not a lobby, but the work is in the final stages. Had it been completed my review would be even better. The location is right on the water for excellent sunset views. Relaxing spot but steps away from the action. Comfortable and clean.

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The room was narrow and crowded but very clean.Floor lamps were flimsy and switch loose.The biggest disappointment was the view.It was a drainage pool and even though we did not expect ocean views we felt that over all the room was not worth the money.

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It was all I was hoping for.

Beautiful rooms and extremely comfortable. Registration attendant was extremely polite and helpful. Service for eight guests at restaurant was very shaky and lacking.