Extra-person charges may apply and vary depending on hotel policy.
Government-issued photo identification and a credit card are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
**These amenities may be available only in some rooms or units. Some amenities may incur additional fees.
Order up massages, facials, hand and foot treatments, and body wraps, all of which you can enjoy in the privacy of your own guestroom.
A Green / Sustainable Property - Third Party Certified
This property participates in Green Key Eco-Rating Program, a third-party certification program that has been independently certified. Third-party certification measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy. An objective assessment of a company's sustainable tourism practices has been performed at this property by an auditor who is independent of the third-party certification program.
NIOS - This restaurant and wine bar has a Master Sommelier, a Master Mixologist, and a menu focusing on re-imagined American comfort food classics. The restaurant is open for breakfast, lunch, and dinner, as well as pre-theater dining and late-night cocktails. The extensive wine selection is displayed in tall glass cases, complete with a rolling ladder.
Room Service - Available for breakfast and dinner.
The hotel’s 24-hour fitness center includes the usual treadmills and ellipticals, each with individual LCD TVs, but it also provides thoughtful touches like balance balls, yoga mats, and fresh towels. The front desk keeps maps of area jogging trails on hand and can lend out tote bags with yoga mats, straps, and bands to use in your guestroom, where you’ll find a yoga channel on every TV.
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Extra-person charges may apply and vary depending on hotel policy.
Government-issued photo identification and a credit card are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
Let the West Coast have Hollywood; Broadway’s lights are just as bright, and many screen actors come to the Great White Way to gain acting credibility. Area attractions include Carnegie Hall, Rockefeller Center, Radio City Music Hall, and the Museum of Modern Art. Resplendent St. Patrick’s Cathedral takes up a block at Fifth and 50th. Once seedy, Times Square now hosts ABC, MTV, and NASDAQ.
see all hotels in New York"Great for a business trip"
Modern, clean and comfortable hotel close to shows, shopping and Central Park. Restaurant menu somewhat limited and gym is tiny, but service was excellent and room was quiet, inviting and spacious. Pricy but its NYC mid-week so not surprising.Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"Can't say enough good things!!"
The staff helped us with everything that we needed and were prompt and courteous. My girlfriend left her passport at the hotel (it somehow made it into our shopping bag trash!) and the hotel not only searched and found it but had someone bring it to her at the airport. I can't say enough good things about this hotel and most importantly it's staff! […] ! Read moreGenuine Hotels.com guest review
"Lovely, understated hotel"
Place was great, staff was on the ball, had a wonderful time.Genuine Hotels.com guest review
"In heart of time square"
wish we could have stayed longerGenuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"Very attentative"
Overall the stay was excellent. Our only complaint was the construction noise next door, but NY is never a quiet city. Service was great, room was big and well appointed.Genuine Hotels.com guest review
Response by The Muse Hotel, a Kimpton Hotel Thank you for your review! We are so happy to see you found our staff to be excellent! We appreciate the five star rating as well! We apologize about the noise you experienced. The next time you visit us, we will be happy to block you in a much more quiet area of the Hotel. We hope to welcome you back soon.
This guest did not leave a comment.Genuine Hotels.com guest review
Response by The Muse Hotel, a Kimpton Hotel Thank you for your five star rating! We hope to welcome you back in the future!
"It's great"
I'm partial to Kimpton Hotels and have stayed at The Muse before. The free wine happy hour, the exceedingly nice staff, the location, the palatial (by NY standards) rooms (depending on which one you get), the free wifi and mini-bar goodies (last two for Kimpton members) all add up to a great experience. As with the last time, the room they gave us first […] night was not terrific and as with the last time, they moved us to a better room for the remainder of our stay. We wanted to stay close to midtown west side, so location was perfect, though not picturesque. Kimpton keeps getting more expensive, which doesn't endear them to me, but I like their style and their staff. Read moreGenuine Hotels.com guest review
Response by The Muse Hotel, a Kimpton Hotel Thank you for your five star rating! We hope to welcome you back in the near future!
"Dirty Hotel"
We decided to try this Hotel bc of its close proximity to Times Square. We arrived and noticed that our sheets were stained. The maid came to replace the sheets with another set of sheets that were also stained. This time with urine. The hotel staff manager then brought up another set with a huge stain on the inside. After 3 stained sheets we spoke […] to the hotel manager Melissa who offered no explaination for the stains and a mediocre compensation for our troubles at best. She actually said that they could call other Kimpton properties but they could not guarantee that the sheets would not be stained. We were completely shocked. I definitely would not recommend this hotel. Pay a little more and walk to Times Square. Read moreGenuine Hotels.com guest review
Response by The Muse Hotel, a Kimpton Hotel Thank you for your feedback. We do apologize for your dissatisfaction with our housekeeping department. We will make sure to address this situation with our team to ensure we make the proper improvements needed. We strive to make every stay comfortable and we hope we can welcome you back and we will be able to see the improvements we have made.
This guest did not leave a comment.Genuine Hotels.com guest review
Response by The Muse Hotel, a Kimpton Hotel Thank you for your rating! We hope to be your hotel of choice the next time you visit New York City and we can create a five star experience for you!
"nyc trip"
all was great. neighborhood bit of noisy.Hotel should work in improving windows to damper the noise from outside.Genuine Hotels.com guest review
Response by The Muse Hotel, a Kimpton Hotel Than you for your five star rating! We apologize you found the neighborhood to be a bit noisy! (but, it is Times Square- where all the action takes place!) We will make sure to convey you comments to our engineer team to take into consider improving our window insulation. We hope to welcome you back in the future!
This guest did not leave a comment.Genuine Hotels.com guest review
Response by The Muse Hotel, a Kimpton Hotel Thank you for your star rating! We hope to see you back in the future!
This guest did not leave a comment.Genuine Hotels.com guest review
Response by The Muse Hotel, a Kimpton Hotel Thank you for your five star rating! We are so happy you enjoyed your time with us. We hope to welcome you back in the near future!
"Nice Hotel"
Great location for a family trip. The hotel room, staff, and restaurant were all very nice!Genuine Hotels.com guest review
Response by The Muse Hotel, a Kimpton Hotel Thank you for your five star rating! We are so glad you had a great family trip with us! We hope to have the chance to welcome your entire family back soon!
This was our second visit to the Muse but certainly not our last. The staff is more than helpful and extremely courteous. Room was sparkling clean. Location is perfect, very close to Times Square but far enough away to be out of the fray!Genuine Hotels.com guest review
Response by The Muse Hotel, a Kimpton Hotel Thank you for your five star rating! We are so glad we had the opportunity to welcome you back! We are also ecstatic you found our staff to be helpful and courteous! We look forward to seeing you back in the future!
This guest did not leave a comment.Genuine Hotels.com guest review
Response by The Muse Hotel, a Kimpton Hotel Thank you for your five star rating! We appreciate this wonderful rating. We hope to see you back with us very soon!
"Hit the spot, and we're picky..."
The front desk staff and service are top notch at this gem. We loved every moment and are already planning a return visit. Well kept and very clean. Best of all, the rooms are quite. Don't hear the neighbors.Genuine Hotels.com guest review
Response by The Muse Hotel, a Kimpton Hotel We thank you for your rave review! We are so happy you found our staff to be top notch and a gem hotel! We are so excited to welcome you back soon!
"Less a"mused" than I had hoped"
Usually love the Kimpton chain with my well-behaved kids...whimsical decor and pet friendly surroundings usually ensure they will feel comfortable and not stuffy. Unfortunately, the Muse just felt tired. Room was fair, beds uncomfortable, poor lighting, temperature hard to control. Front desk staff was friendly and helpful. Location is great if you […] like to be near the action of Times Sq. For the price, there are better choices. Read moreGenuine Hotels.com guest review
Response by The Muse Hotel, a Kimpton Hotel Thank you for your feedback. We appreciate your information, as it helps us to focus on improving our services for future stays. We are happy to see our front desk staff was accommodating. We hope to have the chance to welcome you back in the future and provide you and your family a true five star experience!
"Wonderful stay!"
Staff was friendly and helpful. Room was very comfortable and clean. Will definitely stay here again.Genuine Hotels.com guest review
Response by The Muse Hotel, a Kimpton Hotel Thank you for your feedback! We are so glad to see the staff was friendly and helpful! We also are happy to see you enjoyed the room accommodations. We are looking forward to welcoming you back.
"The Muse was splendid!"
Our first trip to NYC was wonderful! The hotel was just as we had hoped. Wilmer,the concierge was amazing! We wanted for nothing! The staff were warm and welcoming.the room was large and immaculate. We will book again! Be careful for "hidden" fees like parking and the $200 they put as a hold on your cc for incidentals.Genuine Hotels.com guest review
Response by The Muse Hotel, a Kimpton Hotel Thank you for your wonderful feedback! We appreciate the five star rating! We are also very happy to see our staff was helpful as well. We never want you to feel as if there are "hidden" fees. We apologize if certain authorizations were not explained clearly to you. For each night of your reservation, $100 will be authorized. We release these funds as soon as you check out. We hope this has helped to clarify the holds on the funds. We hope to see you back soon!
Good hotel. Could use some updating, but it was clean. Location was great. Staff was helpful.Genuine Hotels.com guest review
Response by The Muse Hotel, a Kimpton Hotel Thank you for your rating! We will take your feedback into consideration and look to update areas in need of "TLC". We are glad to see you enjoyed the staff and location. We hope to have the chance to welcome you back in the future!
This guest did not leave a comment.Genuine Hotels.com guest review
Response by The Muse Hotel, a Kimpton Hotel Thank you for your rating! We hope to see you back soon and provide a 5 star rating during your next visit!
This guest did not leave a comment.Genuine Hotels.com guest review
Response by The Muse Hotel, a Kimpton Hotel Thank you so much for your five star review! We hope to have the chance to welcome you back and create another five star experience for you!
"Great hotel"
I traveled to NYC with my teenaged nephew & niece. We saw Wicked & stayed overnight at The Muse. It was in a great location & was quiet & clean. We thoroughly enjoyed the hotel.Genuine Hotels.com guest review
Response by The Muse Hotel, a Kimpton Hotel Thank you for your great review! We are so happy you chose to visit us with you family! Seeing a show is perfect while visiting us, as we are only steps away from the theater district! We are glad you took advantage of the location. We hope to see you back soon.
This guest did not leave a comment.Genuine Hotels.com guest review
"Perfect location for an amazing time"
Wonderful hotel - perfect location - very quit and clean! Staff was very helpful - would recommend and definitely will return!Genuine Hotels.com guest review
"Blizzard friendly"
I scheduled this trip over a month back with the intent of seeing a show and spending a couple of nights in NYC. Of all the days for a blizzard to hit, the friday of our arrival was the day. We never would have known. The service at the hotel was great and the NY streets were kept clean by people constantly pushing snow out of the way. I'm definitely […] coming back to The Muse in the warmer months. Read moreGenuine Hotels.com guest review
Response by The Muse Hotel, a Kimpton Hotel We are so sorry to see you got caught in the blizzard. But, I am glad we were able to assist you so well. We look forward to seeing you back.
"Love, love, love this hotel!!"
We visit NYC many times a year and always stay at different hotels in the Time Square area and The Muse is by far our favorite!! We stayed this weekend for my birthday and we can't wait to go back. The wine reception every evening is a wonderful addition. We're already planning our next stay!Genuine Expedia guest review
Response by The Muse Hotel, a Kimpton Hotel Thank you so much for the five star rating! We are so glad to see you plan to return to our property. We are happy you enjoyed your birthday celebration with us!
"Great find"
We came to New York to shop, see a play and go to the 9/11 Memorial. The Muse was in a great location. We are walkers by nature and were rewarded by the concierge for our over 8 mile walk on Saturday with two free drinks in the bar. The layout of the rooms make it a very quiet hotel.Genuine Hotels.com guest review
"Best staff and accommodations in Midtown"
Great location-we walkedto theaters and easily to Rockefeller Center and for the advid walker, the Metropolitan Museum is within an hour. The staff, especially Marc, gave us great restaurant suggestions and directions. The wine receptions are just one example of this hotels graceful, welcoming staff. We loved that well behaved pets were welcome--including […] their own sign in and water bowl. We will be back for business, family and "girls' weekend" travel! Read moreGenuine Expedia guest review
Response by The Muse Hotel, a Kimpton Hotel Thank you so much for the five star rating!!! We are so happy you enjoyed your stay!
"Lovely Hotel"
I stayed in a King room. Excellent location. Lovely room. Nice foyer. They serve wine every night and breakfast every morning for guests.Genuine Hotels.com guest review
Very nice property, Very nice staff, Good location.Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"Great hotel in a convenient location for Broadway!"
Loved this hotel! The experience was wonderful from beginning to end. Staff was friendly and helpful, the room was beautiful and spacious, and the location was perfect for our weekend of Broadway shows. Would definitely stay here again!Genuine Expedia guest review
Response by The Muse Hotel, a Kimpton Hotel It is amazing to read you had a wonderful experience from beginning to end! We are so pleased to see the staff was friendly and helpful as well! We can't wait to see you back with us!
"Great hotel for business or vacation."
I am a frequent business traveler. The rooms here are nice sized compared to most New York hotels. The location is convenient. It is close to Time Square but is on a quiet street. The bed was comfortable with high thread count sheets. The wine reception in the lobby could be handled better. There are not many seats so many have to stand.Genuine Expedia guest review
Response by The Muse Hotel, a Kimpton Hotel Thank you for your five star review! We are very happy to see you found our rooms to be comfortable for you. We apologize the wine hour was a bit busy during your visit. We will make note of your comment and look to improve the seating situation. We hope you enjoyed the perk overall! We hope wine hour is a nice treat for you and all of our guests to enjoy!
"Loved it!!"
An absolute wonderful place to stay. Spotlessly clean, extremely convenient location, quiet and a great wine recpeption. Loved everything about it, especially the people. Without a doubt, they are the greatest asset to this hotel.Genuine Hotels.com guest review
Everything was fabulous!Genuine Hotels.com guest review
"Fantastic Birthday Adventure!"
It was exceptional, we will be back. Every detail including special birthday wishes to my husband at check-in, followed by complimentary Champagne & Strawberries in room was such a thoughtful touch. The staff was incredible. We have told all our friends! Thank you for making our special time with you such a delightful experience.Genuine Hotels.com guest review
"BIRTHDAY AT CHRISTMAS"
Myself,my husband, my daughter and her husband spent my daughter's 30th birthday in New York, and stayed at the Muse Hotel. From the time we arrived we parked the car in front of the Hotel ,a young fellow named Mike had our car parked and took our luggage to our rooms.On the day we left Mike took our luggage and held it while we did some sightseeing,when […] we returned our car was waiting in front of the Hotel with our luggage ready to go. Mike was always there with directions or advice to make our stay a great one! New York will now be a tradition every Christmas, ans so will the Muse Hotel .Everything about the Muse Hotel was 1st class. And we especially Thank Mike for a great stay! Read moreGenuine Expedia guest review
Response by The Muse Hotel, a Kimpton Hotel Dear Debbie, We are so happy to see your family and you enjoyed your stay! We will make sure to extend your compliments to our bellman, Michael! We take pride in our customer service and we are glad you were able to experience such a fantastic and accommodating visit! We hope to see you back soon!
"Exactly what we hoped for on New Years Eve!"
The staff was over the top professional, responsive to everything, and friendly. We were there during New Years and they did an awesome job with security. Our room was beautiful and clean. It all looked just like the pics on the website. The only criticism I have is of the hallways - the carpet and walls are worn/dirty and have sort of a damp smell, […] but everything else is great! Read moreGenuine Expedia guest review
Response by The Muse Hotel, a Kimpton Hotel We are so pleased to see you found our staff to be top professional and responsive! We thank you very much for your compliment for our security handling New Years festivities so well. Thank you for your feedback about the carpet and walls. We will make sure to have engineering look into any defective areas. We look forward to welcoming you back soon!
"Unhappy family travel"
Upon arriving in our room , the toilet was never cleaned, urine was all over the front of toilet. Asked for a liner for our ice bucket took over 1/2 hour, we actually went to front desk , and they said to go back and wait in our room, they didn't have anything to help us. We were on the 5th floor and you hear all the road traffic which is horrible, […] especially because the garbage is picked up at night. It was the talk on the elevator, everyone comparing how bad the noise effect was. The most pleasant person was the doorman. (Dave). So accommodating, offering umbrellas when raining, and restaurant selections. Read moreGenuine Expedia guest review
Response by The Muse Hotel, a Kimpton Hotel We apologize for your unpleasant stay. I will make sure to convey this information to our housekeeping team. I promise you this is a rarity and will not be taken lightly. We always strive to provide a four diamond experience for all of our guests to enjoy. We hope we can have the opportunity to provide you with a much better experience in the near future.
"Awesome location"
Pros: location, attentive service, good little store/deli next store. Cons: tiny room, could feel the springs through the mattress, pet friendly hotel(we suffer from allergies)Genuine Hotels.com guest review
It was loud all night long and the shower whistled in the next room.....Genuine Hotels.com guest review
"Great locations and service."
This is a great a great hotel for location and services. They do need to sound proof much better. We had a room on the front of the hotel and the trash gets picked up starting sometimes a 3 am and lasts for over an1 1/2 hours (lots of trash in NYC) - we heard it every day. Not the hotels fault but they should warn folks and maybe spend some $ on sound […] proofing. If you stay soon request a room at the ear of the hotel and high up. Read moreGenuine Expedia guest review
Response by The Muse Hotel, a Kimpton Hotel Thank you for your feedback. We always appreciate information that can improve and better all of our guests future stays. We apologize for the street noise you experienced. We hope we can welcome you back in the future. If you do have plans to return, I welcome you to reach out to the Hotel directly and we can block you in a room we feel would be much more comfortable for you! We hope to hear from you soon!
"Great location and great for family or couples."
We arrived early in the morning and thought we would have the hotel store our luggage until check in time ... But upon checking in which was at 9am... Surprisingly they said our room was ready and we were able to check in early without extra costs. The hotel is super clean and updated ... And the location is perfect. Would stay there any time I visit […] NYC. Read moreGenuine Expedia guest review
Response by The Muse Hotel, a Kimpton Hotel Thank you so much for your positive review. We are glad you enjoyed your stay and very excited to see you were able to check in early!
"Great Hotel"
The Muse is well located, has clean comfortable rooms and a very helpful staff.Genuine Expedia guest review
Response by The Muse Hotel, a Kimpton Hotel Thank you so much for your five star rating! We are glad you enjoyed our staff and we hope we can welcome you back in the near future!
This guest did not leave a comment.Genuine Hotels.com guest review
"Perfect Location!"
The Muse is perfectly located and exceptionally nice, with really great perks for frequent guests. The only nit pick is that it is somewhat hard to regulate the temperature in the room. Other than that, perfect!!Genuine Expedia guest review
Response by The Muse Hotel, a Kimpton Hotel Thank you for your five star rating! We are so happy to see you enjoyed your stay with us. We hope to see you back soon!
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com's position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews