"Great apartment in good location"
Really liked the area, close to a couple of nice Plazas. Good food in area. Convenient to the Renfe and Metro lines. Apartment, so much more room than hotels !Genuine Hotels.com guest review
"Good location, helpful staff"
We stayed one night with 3 kids and 2 adults. Beautiful old building with modern appliances. Reception was friendly and helpful. They provided an infant crib and the fold out couch was new and perfect for the kids. Situated between plaza mayor and prada. Easy access to subway.Genuine Expedia guest review
"great deal, great location"
Our stay was good. the small kitchen, eating area, and living room are comfortable. Staying there during the week, we don't know if it would be a noisy spot, but then again our room was an interior one. There are bars and discos in the street and at night there were groups of people visibly drunk people that can be a little disconcerting. However, we […] had no problem and seemed to keep to themselves. The staff was really helpful and they helped us to get to the airport during a Madrid taxi strike. The apartment hotel style was perfect for us: we don't need cleaning everyday or change of towels, daily. We were very close to Museums, sights, good tapas bars, and restaurants. We recommend it and we would stay there again. Read moreGenuine Hotels.com guest review
"Great option for short or long term stays"
Booked the Matute 11 suites the night before my trip to Madrid. The room was spacious, lovely, clean & comfortable. The full kitchen would be great for a longer term stay - fully equipped as well. Located right in the heart of Madrid with restaurants & cafes nearby. Only catch, late arrivals after 21:00 will cost you a late checkin fee. Make sure to […] read all fine print, as to avoid extra charges! Staff, was very friendly. Would stay here again! Read moreGenuine Hotels.com guest review
"Great Apart hotel in the centre of everything."
We had a twin room which was very clean and modern. Our friends had a double room which was bigger and better; but it was the luck of the draw. Both were very good value for money and ideal for our needs. We all liked the kitchen facility, although we only used it for our breakfast and hot drinks (no kettle) There is a small supermarket next door. Loads […] of hot water, and good water pressure for the shower. Located in a side street with no noise to disturb sleep Free wi-fi which was great and no drop outs. It was a short walk from the Atocha station and one stop on the Metro (Anton Martin) As for location it was great; it was central for everything. If you want a good Tapas bar try the Lateral in the Puerta del Sol square, which is just around the corner. Great food and service. The staff were very helpful and spoke very good English. Read moreGenuine Expedia guest review
"Nice stay in Madrid"
The hotel is very conveniently located; very vibrant area with a lot of restaurants in the city center, walking distance to the museums, parks, train station, everywhere! Quite a big room with kitchenette,modern design, feels like renovated not a long time ago. Friendly and helpful staff. The reception is open from 10 till 19, but you easlily can reach […] them on the phone is needed. Free WiFi. Would recommend to stay when in Madrid Read moreGenuine Hotels.com guest review
"Lots of street noise but nice"
Great place but very loud street noisesGenuine Hotels.com guest review
"Great location and friendly staff"
The location is great. The building is over 200 years old. The studio is a bit small but was clean and modernGenuine Hotels.com guest review
"Localização perfeita ...hotel nem tanto!!!"
Final de viagem já nos deixa pensando ...o ultimo hotel sempre de ser o melhor....chegar tarde em um hotel nunca e bom ...mas chegar e ter q pagar 30 euros por o hotel nao tem recepção após 22 horas nao foi muito agradável.bem fora isso o hotel nao tem recepção apenas um balcão ,,,o quarto e maravilhoso bem decorado grande ,com cozinha ,porém a limpeza […] deixa a desejar .....mas se eu voltaria ...?apesar da excelente localização ainda gosto de me sentir acolhida .. Read moreGenuine Hotels.com guest review
"40 euros for late check in. No room service"
I wrote to the hotel that I was arriving late.They first answered me after the date where I evt could cancel my booking that it would cost 40 euros. So I had to pay it. Then when we arrived the door was closed. A neighbour opened. The reception was closed, no phone number to call. I found their number thanks to roaming internet and called. A lady came […] to the reception. we were about to be homeless in a city we didn't know and we even had to pay the 40 euros. That was a really unpleasant situation. The room was clean and nice at our arrival. but we were told there was NO cleaning service unless you're staying 6 nights at least. We had to go down to the reception to ask for toilet paper and clean towels. The hotel is central and has potential but I would not stay there again. Read moreGenuine Hotels.com guest review
Excelente. Muy buena predisposición de todo el personal que integra Matute 11 Suites. Y nos hemos sentido de maravillas en toda nuestra estancia en MadridGenuine Hotels.com guest review
"Très bonne situation en centre ville"
Hôtel bien situé a proximité du métro et de la gare Attocha. La suite donnée sur une cour intérieur, donc silencieuse. Les parquets sont un peu bruyant et l'on entend les voisins. Nous avons passé un très agréable séjour de 7 jours. Tous les déplacements et visites peuvent se faire à pieds, emplacement idéal pour un séjour touristique et les visites […] des musées. Read moreGenuine Hotels.com guest review
Отель в старинном доме в центре города. Сохранен дух здания, очень красивый подъезд и холл, двери, лестницы. При этом в номере все удобства, стильное оформление. Обслуживание доброжелательное. Все очень понравилось, готовы рекомендовать друзьям и знакомым.Genuine Hotels.com guest review
"Grosszügiges Appartement an guter Lage"
Das Appartement ist zentral und ruhig gelegen und in der Nähe können frische Lebensmittel eingekauft werden. Unser Appartement (Nr. 212) war frisch renoviert. Es ist grosszügig ausgelegt, mit neuem Bett und einem barrierefreiem Designbad. Leider funktionierte das WLAN zuerst nicht und unvernünftige Nachbarn lärmten in zwei Nächten (laut wegen Innenhöfen). […] Die übrige Zeit war es aber ausgesprochen angenehm. Read moreGenuine Hotels.com guest review
"Nice place - but small bed and a bit noisy"
central place and would stay again. Biggest problem the bed is by far too small for two people! It's a bit bigger than a single bed. In addition, the space is noisy. You hear dogs barking and people walking and talking on the hallway. For sure ear plugs are neededGenuine Hotels.com guest review
"Aconchegante e charmoso"
Apartamento amplo e confortável para até 4 pessoas. Decoração de ótimo gosto. Localização fantástica, próxima de vários pontos de interesse para os turistas. Pessoal da Matute muito gentil e atencioso. Agradecimento especial a Eva, que nos deu apoio antes e durante a estadia, e ao senhor que fez o nosso check-in, cujo nome não me lembro infelizmente, […] que foi muito atencioso e nos levou até o estacionaento . Único ponto a melhorar é o sinal do w-fi, que mostrou-se instável durante toda nossa estadia. E, como era de se esperar, por ser uma área de acesso e trânsto restrito, o vaor pago pelo estacionamento foi muitíssimo caro (75 euros por 2 dias e meio, já com desconto de 20% do convênio com o Matute). Read moreGenuine Hotels.com guest review
"Centrico,a excasos metros de parada de metro,"
Estudio realmente limpio y acogedor,con calefaccion por radiador,necesaria ya en la epoca en la q estamos.Y q a pesar de estar en una plaza con afluencia de personal por la diversidad de comercios,se trata de un estudio tranquilo q no deja percibir ruido alguno,tal vez por tratarse de un estudio interior.Genuine Expedia guest review
"Un lugar para vivir..."
Ubicación inmejorable, interiorismo excelente, la limpieza extrema, el personal encantador, absolutamente tranquilo.... Un oasis en el corazón, de MadridGenuine Expedia guest review
"Edullisesti hyvällä paikall"
Hintaan nähden hyvä valinta, mikäli keskikaupunki ja sen kulttuuririennot kiinnostavat. Lyhyt kävelymatka museoihin. Kouluarvosana 8,5.Genuine Hotels.com guest review
"Such a pleasant surprise"
04/29/15 Shivona T Geneva, Switzerland
When you arrive at the apartment entrance, you cannot begin to imagine what the inside will look like - so beautifully refurbished. Extremely comfortable, well equipped and clean. The staff were so very helpful, they even got us coffee one morning :-). They stored our luggage after check out and got us a taxi to the airport. The location is ideal, you can walk to all the sights and you are close to Calle de Huertes, where there are lots of bars and restaurants. I would go back there again and thoroughly recommend it.
"Value for money. Loved interior."
04/26/15 Love2travel2012 Vilnius, Lithuania
Usually I prefer to stay at hotels, but this time I was traveling with my family (2 adults, 2 toddlers) and I decided to switch to apartment. It was a really good choice! First of all you get more space in comparison with typical hotel room. Secondary, dining zone is comfy enough + supermarket next door, no problems to make your own breakfast. Location is just great. You are in between of all needed spots in Madrid (walking distance even for kids), next door to restaurants, few seconds from metro. I liked the interior, it has a spirit! Street view is also lovely, and honestly not that noisy as others complain. Only few minuses: low soundproof, so you can hear neighbors perfectly; receptionist does not speak English at all, you need to know at least few Spanish words to communicate. Definitely recommend!
04/11/15 Moomoo1807 UK
I stayed there for 2 nights. Receptionist was rude. Room was not very clean, hair in sink and bed, stains on walls and floor, dirty pans. I could also not make out when the reception was open. I am still a fan of the area, however I will not be staying there again.
Just home from Madrid , we stayed here as a family of three. The studio was spotlessly clean beds very comfortable including the sofa bed. The location was very central easy to get to most place you want to see . The staff were very helpful too .so I will definitely stay here again the next time I visit this lovely city
"Excellent Apartments in a fantastic Location!"
03/04/15 Sarah B Stevenage, United Kingdom
I have nothing but good things to say about these apartments! We stayed in a studio apartment which was spacious, spotlessly clean, modern but still cosy and very reasonably priced. The location was fantastic, right in the centre of everything. Staff were extremely helpful and friendly. Will definitely stay here next time we visit Madrid!
"Great Location, Mediocre Accomodations"
01/09/15 lizzy502 Los Angeles, California
Our family of four stayed in a two bedroom apartment right after Christmas. The location is fantastic--easy walk to Plaza Mayor and nearby shopping and restaurants. Also an easy walk to Achoa Train Station and to the Prado museum, Reina Sofia museum and even Rotero Park. The plus to the apartment is essentially its location and the fact that there were beds to accommodate us all (me, husband, two kids), and that it was clean and modern in its appearance. Here are the negatives: tiny, tiny bathroom with a shower so small you can barely turn around in it and absolutely nowhere to put toiletries or towels; beds are very uncomfortable and the room with the double bed had a horrible smell of sewage venting that drove me to the couch on the last night; sheets and towels are thin and cheap; the cooktop is essentially a hot plate and it took 20 minutes to boil water to cook pasta in it; you can hear all the comings and goings of the neighbors, particularly our neighbor that came home each night at 2:30am; the staff does not speak English which can create a few challenges if you do not speak Spanish very well. I would recommend the place primarily for its location and price (we paid about 150 euros a night), but adjust expectations accordingly. Stayed December 2014
12/19/14 Fastnet1968 Shannon, Ireland
super location beside metro station which opens up the whole city to explore. Easy to navigate to airport so save taxi fare which is E30 as against E5 metro fare. Bars,restaurants and cafes on the doorstep. Suitable for people who would prefer to walk around the city as its location is brill for this.Studio was big with well equipped kitchen and shower/wet room very good. Bed was comfortable enough and furniture agreeable .Staff very helpful. Kept in touch by e mail before trip and ensured all went to plan with metro details supplied by them. A little bit of building work going on one morning which was disruptive but front desk did apologise and assured it would not happen again so early. Would recommend.
"Very nice apartment , Excellent location"
10/10/14 NoemiBR São Paulo, SP
Excellent place to stay in Madrid, close to subway station, museums and restaurants. The staff were nice and helpfull. The apartment is adequate, integrated with kitchen. The only negative point, bathroom is small. However everything was perfect during my stay.
09/14/14 Jaki G Oxford, United Kingdom
The matute 11 is fab right in the heart of everything. Amazing restaurants and bars. Ideal for walking everywhere. Matute 11 is very quite. Room we had looked over back court yard. Very clean and the staff look after you outstanding. Nothing is to much trouble. . We stop here again. Madrid is an truley out standing city with squares everywhere with restaurants and entertainers. . Very very nice.
"Perfect accommodation in a perfect location"
09/12/14 Nicola B London, England, United Kingdom
I went to Madrid from Thursday to Monday and had a fantastic time! Matute 11 emailed me about a week before asking what time I was planning on arriving and if I had any questions. They told me how to get to the apartments (take the metro, it's easy and only 5 euros). Once we arrived someone was waiting for us and showed us to our room which was lovely. We had one of the studio apartments and it was really nice. Perfect size for two of us. Modern, clean and we'll decorated. We did not have a street view so our stay was very quiet. Matute 11 is located in the centre of everything. 10 minutes one way is grand via, 10 mins the other way is puerto del sol and plaza mayor. Matute 11 is right by Santa Ana which is a lovely little square full of restaurants. It's really not expensive to eat - we found all eating places really well priced. And shopping in a super market was excellent!! On nights out I really don't advise a 'rep' leading you into some bar and giving you free alcohol for 5 euros. It's a bit dodgy! Hotel bars are the best, however they are priced at 15 or 20 euros to enter (you do get one free drink - and they are big doubles). The hotel bars tend to be on the roof and are really nice. Right by the apartments there is Hotel ME which has a really nice roof top bar. I recommend it!! We end up here a couple of times as it had a really good atmosphere. Two clubs worth going to are kapital which is only open Thursday Friday and Saturday. This is massive club full of mostly tourists. There is also joy eslava, also for tourists and is open every night. They are around 25 euros to get in but they are both great nights out. Things not to miss are, chilling out in the realto park. The red open top bus, the palace, sitting and people watching on plaza mayor and taking a day trip to Toledo (you can get a train straight there from atocha, which is only at the end of the road from the apartments) A fantastic city that I highly recommend!!!!!
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