All hotels in Amsterdam, Netherlands
1 room, 2 adults
You can collect Hotels.com® Rewards nights hereBeursstraat 5, Amsterdam, 1012 JT, Netherlands, ‏‎800-491-6126
Best Price GuaranteeBest Price Guarantee on hotel bookings. If you find a better price on exactly the same stay elsewhere we’ll match it
3.5 / 5Good

Score breakdown (from 49 reviews)

Average rating for:

  • Cleanliness
    3.6
  • Service
    3.9
  • Comfort
    3.1
  • Condition
    3.2
  • Neighborhood
    4.5
5.0 / 5Outstanding
"Location, location, location"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Perfect location, very clean place.
Genuine Hotels.com guest review
3 night trip with friends Apr 25, 2015
Helen
US
4.0 / 5Excellent
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    3.0
  • Condition
    -
  • Neighborhood
    5.0
Hotel is small, not very new but situated in a very best part of Amsterdam (5 min walk from Central Station) and what is very important, at the same price you'll not get a hotel with privet bathroom. We had a room on the second floor so it wasn't noisy during the night but since the hotel is located directly in Red Light district you have to be aware of this noisy and crowdy place. People working at the hotel are very friendly and helpful. Special greetings for Andy :) We really enjoyed our weekend. Amsterdam, end of September 2014
Genuine Venere guest review
Other trip Sep 29, 2014
A Traveler
US

The following English reviews were posted by hotels.com guests from other countries:

3.0 / 5Good
"Nice hotel shame about the maintainence work"
  • Cleanliness
    2.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    2.0
  • Neighborhood
    -
The hotel would be lovely but when we were there the place was undergoing maintainance with all the rooms being gutted out. Not once since i booked the hotel from september did i ever receive any emails or anything to let me know bout this work, would have been nice to have been told before so i could possibly book elsewhere. Being woke up at 7am by workmen banging and drilling on holidays is not what i paid for! The staff however were lovely and the rooms are comfortable just a shame i hadnt been warned before arrriving about the ongoing work or my view on the hotel would be different!
Genuine Expedia guest review
Other trip Jan 28, 2015
Anna
GB
4.0 / 5Excellent
"Frisco inn New Bedding required.."
  • Cleanliness
    2.0
  • Service
    5.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    -
Stayed in the Frisco Inn over half a dozen times in the last 6-7 years. However, The beds now need replacing, Yellow Staines on beds :@ and yellow pillows although the pillow covers and bed sheets are clean the actual pillows were old and yellow and mankey.. Double bed= two singles put together which is disappointing... Breakfasts are non existing now which is a shame as they used to be included in the price of the room and was nice only having to venture down stairs for your morning grub... Friendly staff there which is good..
Genuine Expedia guest review
Other trip Nov 26, 2014
A Traveler
GB
4.0 / 5Excellent
"Good locatipn excellent staff"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    2.0
  • Condition
    3.0
  • Neighborhood
    -
Stayed here before and you can't beat the location if you want to be in the centre, yes the stairs are steep but they all are in Amsterdam ..... You'll just have to get over it. Staff are really helpful and everything was clean, the bed wasn't overly comfy but that's only because it was two singles pushed together . Overall really good though... Maybe not for families though
Genuine Expedia guest review
Other trip Nov 22, 2014
sean
GB
5.0 / 5Outstanding
"Excellently located hotel!"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
Perfect location if you want to be right near the center of amsterdam. Dam Square 2 minutes down the road and many coffeeshops within close walking range
Genuine Expedia guest review
Other trip Oct 28, 2014
Hannah
GB
3.0 / 5Good
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    4.0
service from staff very good..... The steps were steep and could easily miss a footing..... room very clean and comfortable and situated well for a stay in amsterdam...
Genuine Hotels.com guest review
1 night trip Oct 15, 2014
appleton
GB
3.0 / 5Good
"Good location"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    2.0
  • Condition
    4.0
  • Neighborhood
    -
Staff friendly, room spotless, tv remote didn't work, bathroom stank all the time
Genuine Expedia guest review
Other trip Oct 11, 2014
fran
GB
5.0 / 5Outstanding
"Excellent hotel!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Fantastic location. Hotel staff couldnt be more friendlier. Would definitely stay here again.
Genuine Hotels.com guest review
3 night romance trip Sep 28, 2014
A Traveler
GB
3.0 / 5Good
"Frisco inn Amsterdam"
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    3.0
Nice friendly staff a cheap and cheerful base to explore this lovely city and you don't get anymore central than this great for people arriving by train literally 5 mins walk.....overall a very enjoyable experience will definitely use again
Genuine Hotels.com guest review
2 night trip Sep 23, 2014
wreb15
GB
4.0 / 5Excellent
"Close to Central Station"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    -
Very basic spot in heart of Amsterdam. Nice place if you are out and about all day and are just there to sleep.
Genuine Expedia guest review
Other trip Sep 19, 2014
Woody
CA
1.0 / 5Poor
"Good for short stay"
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    2.0
  • Condition
    3.0
  • Neighborhood
    5.0
Its good and cheap Good service
Genuine Hotels.com guest review
2 night business trip Sep 11, 2014
Prince Roget
IE
4.0 / 5Excellent
"Hotel really basic but in a great location!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    -
Located within a nice walk from central station. Rooms are tiny and stairs are very steep. So if its just a budget place to sleep while your there its perfect! We got room 2 and it had a nice view of the canal and the grasshopper pub. Round the corner are many places to see and eat and shop.
Genuine Expedia guest review
Other trip Sep 11, 2014
globetrotter89
GB
4.0 / 5Excellent
"Perfect location"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    -
Basic room is rather small but its clean and the staff are lovely. Fast internet via wifi. Ideal location, everything close by. Mind the steep staircase at entrance, but you get used to it. Perfect if you want a reasonably priced hotel along the main strip...save your money for your stay lol!
Genuine Expedia guest review
Other trip Sep 6, 2014
Ash
GB
3.0 / 5Good
"Frisco inn"
  • Cleanliness
    3.0
  • Service
    5.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    -
If you are going to Amsterdam for the first time or want to be close to the centre then this is the place you want to be. Staff was awesome. Close to anywhere you want to be. Rooms are small and basic and the stairs are the smallest and narrowest I've seen so far. Good fun climbing them after you are high :) Overall I would recommend it if you are on budget travelling and want to have fun.
Genuine Expedia guest review
Other trip Jul 30, 2014
Manas
GB
4.0 / 5Excellent
"I'd stay here again"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    3.0
Ok so the only negative about this place is the stairs. But the friendly staff at the bar will help you get your luggage up if you require. Easy to get to from the train station (walking) , on the cusp of red light district. Plenty of places to eat and drink close by.
Genuine Hotels.com guest review
1 night trip Jun 27, 2014
Andres
AU
1.0 / 5Poor
"Poor"
  • Cleanliness
    2.0
  • Service
    1.0
  • Comfort
    1.0
  • Condition
    1.0
  • Neighborhood
    2.0
First off, poor communication with guy at check in desk, well it was more of a bar if im honest, i got there late due to a delayed flight and he said he couldnt help until i protested and he finally 'put me on the phone' with the manager who finally got it sorted, i then asked him for the wifi password which he told me to come back tommorow for!!! In the room, the light was hanging on by a thread, and there was a sky light above the bed, which made it tricky when having a lay in, Dont most people go amsterdam for nocturnal activity?!? Anyway, in addition to this they messed up my booking so i had to pay in cash for one night....... If you choose this place cause of the money fair play and i understand you get what you pay for in life but this is a bit of a joke
Genuine Hotels.com guest review
2 night trip Jun 30, 2014
Big steve
GB
2.0 / 5Fair
"Great location for a layover"
  • Cleanliness
    2.0
  • Service
    2.0
  • Comfort
    2.0
  • Condition
    2.0
  • Neighborhood
    4.0
We've been to Amsterdam several times already and this is the perfect location (right off the red light district) for a one night stay. We stayed during the week so it wasn't so busy/noisy and we didn't have any problem locating the place. This place is definitely NOT suitable for families with children as you can smell the 'coffee shop odour' from other guests rooms nor is it suitable for people who have difficulty climbing steep stairs! Expensive for the quality of room and check out is at 10am! I would stay here again but it wouldn't be my first choice.
Genuine Hotels.com guest review
1 night trip May 13, 2014
Helen
GB

The following reviews were posted by hotels.com guests from other countries:

4.0 / 5Excellent
"All you need!"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    5.0
Nice rooms, nice staff and nice food, overall a very pleasant stay and a great location!
Genuine Hotels.com guest review
3 night romance trip Apr 16, 2015
Josefine
SE
4.0 / 5Excellent
"proche de tout et surtout de la gare"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    5.0
le seul bemole de cet hôtel , c'est le bruit la nuit , sinon lit confortable , chambre petite mais tres agréable , personnel tres sympa , en plus il nous on garde les valise le jour du départ jusque tard dans la journée je recommanderai et retournerai dans cette hôtel si l'occasion ce présente sans soucy
Genuine Hotels.com guest review
2 night romance trip Apr 15, 2015
ingrid
FR
5.0 / 5Outstanding
"感動好好"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
地王位置好好,而且好方便! 感動在於佢有水煲!!! 整個歐洲都好難得
Genuine Hotels.com guest review
4 night trip with friends Apr 7, 2015
kin kwong
HK
4.0 / 5Excellent
"Frisco Inn - Amsterdam"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    5.0
Très agréable premier séjour à Amsterdam. La chambre de l'Hotel était très sympas (Esthétique/taille/Propreté) L'hotel est merveilleusement situé au coeur de la ville, proche de la gare et très bien déservit. Le personnel de l'hotel était attentionné et un petit bar très sympas se trouve à la réceptoin! (Petit plus pour la bière d'arrivée à 1h du mat après un bon trajet:) )
Genuine Hotels.com guest review
3 night romance trip Mar 20, 2015
hadrien
FR
5.0 / 5Outstanding
"Hôtel à recommander"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Accueil très sympathique, le personnel du jour nous a bien su nous guider de part notre premier voyage à Amstedram. Personnel courtois (homme et femme), et une appréciation excellente pour le monsieur qui a fait l'effort de parler en français. Voyage à refaire.
Genuine Hotels.com guest review
2 night romance trip Mar 3, 2015
Joel
BE
3.0 / 5Good
"El hotel esta perfectamente ubicado."
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    2.0
  • Condition
    2.0
  • Neighborhood
    -
Nos quedamos una noche en amsterdam y la ubicacion del hotel me parecio perfecta. A una cuadra de la central de trenes y a media del barrio rojo y una del dam. En general de acuerdo a lo que he escuchado con relacion a otros alojamientos en amsterdam la limpieza estuvo muy bien, al igual que el tamaño de la habitacion (muy pequeña), pero considerando la oferta en la ciudad estuvo muy bien
Genuine Expedia guest review
Other trip Feb 20, 2015
luciano
ES
3.0 / 5Good
"A escada!!!!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    2.0
  • Neighborhood
    -
Não há elevador. A escada é absurdamente ingrime!!!!!. Ninguém te ajuda a subir com as malas! Mesmo no primeiro andar é um sacrifício muito grande.Os degraus são extremamente finos, uns 15 cm em média. Muito perigoso para crianças pequenas ou pessoas com problemas nas articulações, com sobrepeso, cardiopatas ou sedentarismo. O quarto é ótimo, os funcionários são muito atenciosos e a localização é perfeita, menos de 5 min da estação central.
Genuine Expedia guest review
Other trip Jan 17, 2015
Luciana
BR
4.0 / 5Excellent
"Nach den Festtagen"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    5.0
Wir waren nach Wheinachten da und hatten einen guten Eindruck. Nur als wir ein Late chekout machen wollten mussten wir für jede Stunde noch 7€ dazu bezahlen. Die Toilette der Frsuen war leider Kaputt in der Hotelbar. Und die der Männer hatte keinen Sitzring... Die Bedienung /Rezeption war nett. Doch das Hotel ist sonst Sauber und an einer SUPER lage! Ich komme wieder.
Genuine Hotels.com guest review
3 night romance trip Dec 25, 2014
A Traveler
DE
3.0 / 5Good
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    -
  • Neighborhood
    5.0
Ottima posizione. Camere modeste.
Genuine Venere guest review
Other trip Jan 1, 2015
A Traveler
IT
3.0 / 5Good
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    -
  • Neighborhood
    5.0
L'Hotel è certamente in posizione centrale ma ha scale ripidissime ( caratteristica comune a diversi hotel) e con la valigia grande non è agevole accedere alle camere. La vista dalle nostre camere - estremamente piccole - dava sull'interno. Personalemolto gentile e parla bene inglese. Bene per un periodo breve.
Genuine Venere guest review
Other trip Nov 26, 2014
A Traveler
IT
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    -
  • Neighborhood
    5.0
hotel ottimo, posizione eccellente. Le camere sono pulite e da poco ristrutturate. Gli addetti gentilissimi e professionali
Genuine Venere guest review
Other trip Nov 22, 2014
A Traveler
IT
2.0 / 5Fair
"HAYAL KIRIKLIĞI"
  • Cleanliness
    2.0
  • Service
    1.0
  • Comfort
    1.0
  • Condition
    1.0
  • Neighborhood
    5.0
The staircase at the entrance of the hotel is so steep that it can only be good for the people who climb but not for the guests. If you stay on the second floor it will be even worse. The room that we stayed was very small and narrow and the ceiling was low. Instead of one double bed we had two sıngle beds side by side in the room. Probably the room was a sıngle room but they put an extra bed ınto that room and sold us as double. But we had paıd for a real double room. There was no bath tub in the bathroom, everything was very old. There were no slippers ın the room. Don't believe the things you see in the photos, just a disappointment. The only good thing about the hotel is the location. It's close to everywhere. Everything else is negative. Otelin girişindeki merdivenler dağcılık eğitimi almış olanlar için iyi olabilir ancak onun dışındaki herkes için büyük sıkıntı.Bir de bizim gibi ikinci katta olursanız epey sıkıntı.Oda inanılmaz ufaktı,hem basık hem çok dar..Çift kişilik yatak yerine 2 tane tek yatak koyup birleştirmişler.Muhtemelen tek kişilik odaya bir yatak koyup verdiler bize.Oysa biz çift kişilik oda parası ödedik. Banyoda duş teknesi bile yok,herşey çok eski,odaya terlik bile koymamışlar.Fotoğraflarına bakıp tam bir hayal kırıklığı.Söyleyebileceğim tek olumlu şey merkezi yerde olması.Onun dışında her şey olumsuz...
Genuine Hotels.com guest review
3 night romance trip Oct 29, 2014
BÜLENT
TR
2.0 / 5Fair
"Muy incomodo"
  • Cleanliness
    2.0
  • Service
    3.0
  • Comfort
    1.0
  • Condition
    2.0
  • Neighborhood
    -
LO unico bueno la cercania al centro, pero lo demas, un hotel muy malo por el precio que cobran
Genuine Expedia guest review
Other trip Oct 28, 2014
A Traveler
ES
4.0 / 5Excellent
"Excelente ubicación"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    2.0
  • Condition
    4.0
  • Neighborhood
    5.0
La ubicación es excelente en este hotel, la habitación es sumamente pequeña, pero limpia.
Genuine Hotels.com guest review
1 night trip Oct 20, 2014
A Traveler
GT
4.0 / 5Excellent
"A due passi dal centro"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Hotel corrispondente alla descrizione. scale un po' ripide (per chi ha problemi con le scale) senza ascensore. Un po' rumoroso la notte. Personale gentile, camere pulite e confortevoli (un po' piccole).
Genuine Expedia guest review
Other trip Sep 22, 2014
P.
IT
3.0 / 5Good
"Hotel proche de tout"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Tout c'est tres bien passer.nous etions a cote de tout:bar just en bas coffee a 30metres a gauche ou a droite au xhoix.pub et cartier rouge. Tres proch aussi et le personnel tres aceuillant .
Genuine Expedia guest review
Other trip Sep 12, 2014
A Traveler
FR
3.0 / 5Good
"hotel posizione ottima"
  • Cleanliness
    2.0
  • Service
    5.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    -
l'hotel si trova in posizione perfetta per girare la città a due passi da piazza Dam e dalla stazione e all'entrata del quartiere a luci rosse. struttura vecchia e camere non molte pulite, ma per giovani è ok
Genuine Expedia guest review
Other trip Aug 31, 2014
Fel
IT
4.0 / 5Excellent
"Heilt ok"
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    5.0
Heilt greit hotel. Kjekke og behjelpelige hotell personell. Bra beliggenhet, men ikke vis du trenger helt rolige netter. Litt støy. Litt slitte rom, men ok.
Genuine Hotels.com guest review
4 night trip Aug 7, 2014
A Traveler
NO
2.0 / 5Fair
"noisy"
  • Cleanliness
    1.0
  • Service
    2.0
  • Comfort
    1.0
  • Condition
    2.0
  • Neighborhood
    3.0
really noisy room. the crack under the door doesnt really help. dirty floor in bathroom. dirty quilt and pillow. Location is the only reason I stayed here. check out at 10. actually a bar with accomodation. Staff was relative nice
Genuine Hotels.com guest review
1 night trip Jul 29, 2014
Neal
NO
4.0 / 5Excellent
"Man får det man betalar för, grymt läge!"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Trevlig personal, litet rum med bekväm säng som stämmer överens med vad man förväntar sig med det priset. Skulle lätt boka igen om vi åker till Amsterdam.
Genuine Expedia guest review
Other trip Jul 1, 2014
A Traveler
SE
2.0 / 5Fair
"Très bien placé"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    5.0
Chambre propre. Emplacement idéal. A prendre en compte : les chambres ce situent toute en étage, escalier très étroits et petits, le parcours du combattant pour monter les valises. ( Clean bedroom. Ideal location. To take into account: bedroom it place quite in floor, staircase very narrow and small, the assault course to go(take) up suitcases. )
Genuine Hotels.com guest review
1 night family trip Jun 10, 2014
Martine
FR
4.0 / 5Excellent
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    -
  • Neighborhood
    4.0
Genuine Venere guest review
Other trip Sep 8, 2014
A Traveler
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
Genuine Hotels.com guest review
1 night trip Sep 21, 2014
A Traveler
GB
3.0 / 5Good
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    2.0
  • Condition
    3.0
  • Neighborhood
    4.0
Genuine Hotels.com guest review
2 night romance trip Apr 1, 2015
A Traveler
PT
2.0 / 5Fair
  • Cleanliness
    2.0
  • Service
    1.0
  • Comfort
    2.0
  • Condition
    3.0
  • Neighborhood
    5.0
Genuine Hotels.com guest review
1 night trip Dec 3, 2014
A Traveler
ES
3.0 / 5Good
  • Cleanliness
    2.0
  • Service
    3.0
  • Comfort
    2.0
  • Condition
    3.0
  • Neighborhood
    3.0
Genuine Hotels.com guest review
2 night romance trip Oct 21, 2014
Ana
PT
3.0 / 5Good
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    2.0
  • Condition
    3.0
  • Neighborhood
    5.0
Genuine Hotels.com guest review
3 night trip Aug 21, 2014
A Traveler
SE
4.0 / 5Excellent
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    5.0
Genuine Hotels.com guest review
2 night trip Aug 13, 2014
A Traveler
RU
3.0 / 5Good
  • Cleanliness
    2.0
  • Service
    2.0
  • Comfort
    2.0
  • Condition
    2.0
  • Neighborhood
    5.0
Genuine Hotels.com guest review
6 night trip Jul 29, 2014
A Traveler
SE
5.0 / 5Outstanding
  • Cleanliness
    3.0
  • Service
    5.0
  • Comfort
    2.0
  • Condition
    2.0
  • Neighborhood
    5.0
Genuine Hotels.com guest review
3 night trip Aug 1, 2014
A Traveler
SE
3.0 / 5Good
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    1.0
  • Condition
    2.0
  • Neighborhood
    3.0
Genuine Hotels.com guest review
1 night trip with friends Jul 22, 2014
Fatkid
NL

TripAdvisor reviews for Frisco Inn Bar Hotel

Overall rating:Based on 290 traveler reviews

Most recent traveler reviews:

Overall Rating
"Avoid at all costs!!"
05/20/15 CountryGirlWexford Wexford, Ireland
Take advice from a very experienced traveler and do not book this hotel!! This was our first time to Amsterdam so we did not know the city at all. We arrived at the hotel to be told that they did not have a reservation for us.. I had email confirmation of our booking on my phone but the guy in the bar basically said yeah sorry it's our fault but basically we are booked out so there is nothing I can do. He gave us a complimentary drink which later when I emailed the hotel to complain they seemed to think was enough to make up for the fact that they had messed up! We were then told that he would try to find us another hotel. In the end we found another hotel ourselves which was 100 euro dearer and were not offered any sort of compensation from the Frisco Inn. When we returned home I received an email from the hotel to ask me to review my stay at the hotel. I sent the hotel an email to say that I could not believe that they could operate in such a way that they would overbook and then do nothing to rectify the situation. When they wrote back they told me that I had cancelled my booking with them which I did not. I asked them to forward the email to me where I had cancelled the booking and they could not. I also asked them if I cancelled the booking then why would I receive an email asking me to review my stay which they also had no answer for. I cannot believe how unprofessional they have been, both when we were in Amsterdam and in their emails back to me after our return. Not only did they overbook the hotel but they also refused to accept any responsibility for it.
Overall Rating
"Great hotel"
04/21/15 sjdazandkyle Manchester, United Kingdom
My parter and I have just returned from a 3 night stay here. Very close to central station and just next door to the grasshopper. Great location. Hotel is really nice, just had a refurb and very clean. Staff are very nice. Stairs are steep but this is what you can expect at most hotels in Amsterdam. Very comfy beds, clean, and quiet. Even though it is very central it is still really quiet. Will defo stay here again next time we are in Amsterdam.
Overall Rating
"Great location, friendly and clean."
03/27/15 Freckles08
I did a lot of price/location comparisons online before I booked and this one won overall! All me and my boyfriend wanted really was just a small room in a good location we could use as a base as we knew we'd be out exploring all the time. This place is perfect if that is what you're after. It's so close to the central station, just cross a road and you're there essentially! It's just around the corner from the red light district so everything is walkable but you're not in a hectic area. The staff were really friendly, cleaning staff came every day, safe was easy to use, bed was comfy and despite our central location and lovely big window I slept so well and didn't have any problem with noise! The room was small but didn't bother us at all as all we were doing was sleeping there! Nothing bad to say to be honest!
Overall Rating
"Conveniently Central"
03/05/15 Michael O Cork
Stayed with my girlfriend for one night in November. We were able to find the hotel quite easily from Centraal station (5 min walk). Stayed on the 3rd floor. Only way of reaching the room was by climbing the steep stairwell, which was quite a unique and entertaining experience. Room is basic but that did not really bother us as it was clean. Absolutely perfect location, could not have asked for better. Literally on the boundary of the Red Light district. Grasshopper cafe right next to the hotel, Dam Square is in close proximity too. Staff very pleasant also. Would recommend a visit to the nearby sex museum as well as the restaurant on the 7th floor of the Openbare Bibliotheek (great views of the city). Would stay here again.
Overall Rating
"Very central"
02/20/15 vicsterloubury Manchester, United Kingdom
Just stayed here for 3 nights. The location of the hotel is perfect couldn't ask for better. The rooms are basic but clean and comfortable.which is all you need really. The steps are steep but this is standard in amsterdam. For a basic hotel with a budget and for a central location then this is the place to book!! Staff are very friendly too. The only negatives I have is that I had to pay a deposit if €5 for my room key which was refundable on check out. Although we checked out at 7 am and no one was around. May only be €5 but that's not the point so be aware of this. My other negative is when booking through booking.com the hotel will pre authorise your card and take the equivalent to 1 night. But no one makes yiu aware of this and when you check in they don't reduce a night off you. You pay for all your nights stay and then you have to wait up to 2 weeks before the banks refunds??? Never had this experience ever
Overall Rating
"So central"
02/18/15 Yodicork Cork, Ireland
Frisco Inn is bang smack in the middle of everything you need for a weekend in Amsterdam. We had a really nice room (recently refurbished room no. 8) It was a small double with a really comfy bed, with en-suite. The bar was closed for refurbishment but judging by the work that is being done there I am sure it will be fantastic when it reopens. Marc was very welcoming & very helpful. We cant wait to return!
Overall Rating
"Thanks Guys"
02/05/15 F I County Londonderry, United Kingdom
My friends and I stayed here in January on a recent trip to the city, and couldn't have asked for a better place to stay. Perfectly central, with clean cut very modern decor, super comfy beds and nice hot showers included, super helpful staff (who were always on hand to recommend any local places to eat and visit. We left feeling totally spoilt and very keen to go back! However they were very busy with renovations and there was a strong smell of paint in the air & a little dust around. Our room had just been finished and was brilliant. "Room 12" Thanks Guys
Overall Rating
"Definitely worth a stay"
02/05/15 Jasmine Lea H
Frisco Inn is in a wonderful location, everything is on your door step. Bar/hotel staff (Mark) was very welcoming, polite & informative with lots of knowledge of the area! The hotel itself has building work going on at present but you can't expect them to close throughout, I believe it's nearly complete though. Also, doors are very steep so if you have limited mobility be wary but otherwise just be careful (I believe most hotels in Amsterdam have steep stairs anyway!) Room & bathroom very clean - I was very impressed for my money!
Overall Rating
"Basic, clean and central"
02/01/15 vikki c London, United Kingdom
I have just got back from staying here for 3 nights my stay was 29th January till the 1st of febuary. They were decorating the hallway on my stay which was a little annoying with the noice, however it didn't really bother us as we only wanted somewhere to sleep but would of been nice to be informed prior to our stay . The room itself it's very basic with a comfy bed, shower and tv that's it. The shower was not very powerful but it done the job. We had clean towels and bedding everyday. The staff where super friendly, polite and couldn't do enough for us. All in all a good budget hotel, would stay again! Just beware the stairs are VERY steap not great when drunk!
Overall Rating
"ongoing construction work"
01/28/15 cotton093 Cookstown, United Kingdom
we stayed here 22-25 jan 2015. during our stay there was ongoing construction work 7am to roughly 9/9.30pm every day.. my girlfriend booked this hotel in September and not once did we receive an email about work that would be carried out. if we had of got an email stating this we would of cancelled n booked somewhere else. its not a holiday when you are woke at 7am from the noise of drilling and hammering. staff we extremely nice and friendly its just a shame on the work.
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews