All hotels in Berlin, Germany
1 room, 2 adults
You can collect Welcome Rewards® nights hereKoloniestrasse 24, Berlin, BE, 13359, Germany, ‏‎800-491-6126
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4.2 / 5Excellent

Score breakdown (from 28 reviews)

Average rating for:

  • Cleanliness
    4.1
  • Service
    4.2
  • Comfort
    3.9
  • Condition
    4.1
  • Neighborhood
    3.7
5.0 / 5Outstanding
"Loved it in any way possible"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
The staff were so nice and helpful even before we arrived, they helped us and answered all my questions extensively. The room is big and clean, felt like we're the first to sleep in it! we thought the breakfast was too pricey so we didn't eat there, plus I am vegan so I practically had nothing I can eat there... the Thai restaurant was VERY good and tasty, prices were fair. the service was great, we once came about 10-20 minutes before closing, hungry as hell, and they let us in to eat :) thanks for that! The room service was very good, we left him/her a thank you note when we left. it was nice coming to a clean room after a long traveling day. There is a computer (Mac) in the lobby which is in German but works great and free to use. the wi-fi is strong and fast (we were at the 5th floor and still great reception) On the last day they watched over our stuff from check-out till we left in the evening, which was great and also free. not so obvious.
Genuine Expedia guest review
Other trip Oct 23, 2014
Gal
US

The following English reviews were posted by hotels.com guests from other countries:

5.0 / 5Outstanding
"Excellent value for hotel in north Berlin"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Spent just one night in the hotel, used the restaurant (thai food) in the evening, and the breakfast in the morning. The hotel is excellent value for money: it is very inexpensive, yet modern, and clean. The rooms and the lobby are nicely furnished, and the staff helpful and efficient. The wi-fi network is very fast, but there is no phone in the room. The only drawback is the hotel location: it is difficult to find, and not easily accessible by public transport (about 20 minutes walk from the nearest S-bahn station). Bikes can be hired at the hotel or just near-by.
Genuine Expedia guest review
Other trip Oct 12, 2014
Eric
GB

The following reviews were posted by hotels.com guests from other countries:

5.0 / 5Outstanding
"Geweldig hotel zonder poppenkast!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Prima hotel, gastvrij, rustig, prima bed, ruime kamer. Uitgebreid en verzorgd ontbijt. Dicht bij U-bahn. En je kunt er heerlijk (Thais) dineren.
Genuine Hotels.com guest review
3 night romance trip Apr 10, 2015
Feike
NL
5.0 / 5Outstanding
"Fint opphold, men dårlig housekeeping"
  • Cleanliness
    2.0
  • Service
    2.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    3.0
Fikk ikke nytt sengetøy selv om det grunnet en ulykke var store mengder blod på laken og dyne.
Genuine Hotels.com guest review
3 night trip with friends Mar 5, 2015
Solveig
NO
5.0 / 5Outstanding
"Schick, perfekt, jung"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Sehr freundliches Personal, stylishes Ambiente, tolles Restaurant im Haus. Absolut zu empfehlen!
Genuine Hotels.com guest review
4 night trip Feb 12, 2015
Ute
DE
3.0 / 5Good
"베를린 빅마마"
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    2.0
가격 대비 괜찬습니다.
Genuine Hotels.com guest review
1 night family trip Dec 30, 2014
A Traveler
KR
4.0 / 5Excellent
"Sehr tolles hotel empfehlungswert"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
War sehr toll
Genuine Hotels.com guest review
2 night trip with friends Dec 31, 2014
Aaron
DE
4.0 / 5Excellent
"Sehr freundliches und hilfsbereites Personal :)"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    3.0
Sehr freundliches und hilfsbereites Personal
Genuine Hotels.com guest review
4 night family trip Dec 25, 2014
A Traveler
CH
4.0 / 5Excellent
"gemütlich"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    -
sehr höfliches Personal, hab sehr gut geschlafen, nette Bar, 24h besetzt
Genuine Expedia guest review
Other trip Dec 15, 2014
A Traveler
DE
5.0 / 5Outstanding
"Sehr schönes Hotel! Netter Service!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Ein Freund und ich haben ein Wochenende im Hotel Big Mama vebracht! Die Anbindung an die Stadt ist super. Das Hotel und das Zimmer sind sehr schön und sehr sauber und der Service ist super. Beim nächsten Berlin Aufenthalt haben wir definitiv wieder Big Mama im Kopf.
Genuine Expedia guest review
Other trip Nov 3, 2014
steffi
DE
4.0 / 5Excellent
"Bestens geeignet für einen Städtetrip"
  • Cleanliness
    3.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    -
Ein zentral gelegenes Hotel- die U-Bahn ist nicht weit. Modern und stylish gestaltet und mit einem super leckeren und individuellen Frühstück. Das Personal ist sehr nett und hilfsbereit. Es ist immer jemand da. Praktisch sind W-LAN und der Parklplatz vor der Tür. Abgesehen von ein, zwei Flugzeugen, die wegen der Nähe zu Tegel hörbar waren, ist es recht ruhig hier- Angenehm nach einem langen Tag in der Stadt. Es gibt nur zwei Punkte, die nicht so gut sind: Die Dusche hat bei warmen/heißen Temperaturen sehr wenig Druck, bei kalten geht es, aber wer will im Oktober schon kalt duschen? Auch die Temperatur im Zimmer war leider nur mit vollem Aufdrehen der Heizung gemütlich. Davon abgesehen jedoch ein tolles Hotel, in das wir auf jeden Fall wieder gehen würden.
Genuine Expedia guest review
Other trip Oct 29, 2014
Geocacher
DE
5.0 / 5Outstanding
"Toll"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    4.0
Alles soweit ok.. Das Zimmer .. Boden etwas staubig aber die Betten sauber und bequem. Nettes und freundliches Personal echt super!!! Frühstück klasse und viel .. Abwechslungsreich.
Genuine Hotels.com guest review
1 night trip Oct 18, 2014
Ohem
DE
5.0 / 5Outstanding
"Hotel dicht bij de U-Bahn"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
super hotel met uitstekende service, dicht bij de metro en in een rustige buurt
Genuine Expedia guest review
Other trip Oct 25, 2014
Rutger
NL
5.0 / 5Outstanding
"God service"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    3.0
God og venlig betjening. Pæne og rene værelser. Til prisen kan dette hotel kun anbefales.
Genuine Hotels.com guest review
4 night family trip Oct 13, 2014
Peter
DK
4.0 / 5Excellent
"Albergo minimal ma nuovo"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    -
L'albergo è raggiungibile dall'aeroporto con il bus 128 (da capolinea a capolinea) in ca 15/20 min ed è a 3 min a piedi dalla metro U8 Osloer str. che in 15 min porta in centro città. Il biglietto giornaliero dei mezzi compreso aeroporto è di euro 6,70. Berlino si gira benissimo con i mezzi pubblici. Il personale dell'albergo è disponibile e cordiale. La colazione è buona ad euro 10 a persona (cappuccini ed espresso esclusi) marmellate fatte in casa gradite!
Genuine Expedia guest review
Other trip Oct 14, 2014
c
IT
2.0 / 5Fair
"Ruhige Lage, guter Spielplatz vor der Tür."
  • Cleanliness
    1.0
  • Service
    2.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    -
Leider wussten wir nicht, dass wir im Hostel untergebracht sind und dass es dort keine Handtücher gibt. Das Zimmer und das allgemeine Bad (benutzt durch uns 4 und durch 4 weitere Gäste) werden auch leider nicht täglich gereinigt. Die langen schwarzen Haare unserer Nachbarn haben wir abends selbst weggefegt, den Boden gewischt und die Toilette gereinigt, die Putzmaterialien hat man uns freundlich zur Verfügung gestellt. Die Dame vom Empfang fand es bedauerlich, aber der Standard wäre beim Hostel nicht gleich dem des Hotels. Bis auf den hygienischen Zustand (die Badematte hat von unten eine sehr interessante Färbung) ist es aber ein hübsches Hotel/ Hostel.
Genuine Expedia guest review
Other trip Oct 13, 2014
A Traveler
DE
4.0 / 5Excellent
"gutes einfaches Hotel"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    -
günstige Verbindung zum Flughafen Tegel gutes Restaurant
Genuine Expedia guest review
Other trip Oct 10, 2014
A Traveler
DE
5.0 / 5Outstanding
"Hotel für Städtetour"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    -
Neu eingerichtetes Hotel im Loft-Stil. Ideal für einen Städtetrip. Zimmer waren geräumig, wurden täglich gereinigt und gut ausgestattet. Bad war etwas zu eng... aber dennoch ausreichend. Frühstück haben wir nicht gebucht. Wir würden dieses Hotel wieder wählen.
Genuine Expedia guest review
Other trip Oct 7, 2014
A Traveler
DE
4.0 / 5Excellent
"Sauberes Zimmer,"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    2.0
  • Condition
    3.0
  • Neighborhood
    -
Leider keine Handtücher. Vier-Bett-Zimmer leider mit Gemeinschaftsbad mit anderem Vier-Bett-Zimmer, so dass sich 8 Personen 1 kleines Bad teilen. Aber dafür der niedrige Preis. Das Thai Restaurant ist super!! UNBEDINGT dort essen! Würde das nächste Mal ein Doppelzimmer buchen. Personal sehr freundlich.
Genuine Expedia guest review
Other trip Sep 30, 2014
3 Reisende
DE
1.0 / 5Poor
"Sehr unsauber, Zimmer nicht abschließbar"
  • Cleanliness
    1.0
  • Service
    1.0
  • Comfort
    1.0
  • Condition
    1.0
  • Neighborhood
    3.0
Leider entspricht der Zustand nicht dem eines Hotels. Trotz Aufforderung wurde das Bad nicht gereinigt und auch kein Toilettenpapier aufgefüllt. Da die Zimmer nicht abschließbar waren, kamen in 2 Nächten fremde Personen lautstark ins Zimmer. Dies ist nicht tragbar! Das Fühstück entsprach in keiner Weise dem geforderten Preis. Nie wieder!
Genuine Hotels.com guest review
4 night business trip Sep 24, 2014
Geschäftsreisende
DE
3.0 / 5Good
"Praktisches zentral-gelegenes Hotel"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    -
Modern eingerichtetes Hotel in Räumlichkeiten, die wohl ein Altenheim werden sollten. Geräumiges sauberes Zimmer, welches leider im Erdgeschoss neben der Rezeption/dem Frühstücksraum gelegen war und damit entsprechend laut. Sonst alles gut und preislich wirklich ok.
Genuine Expedia guest review
Other trip Sep 27, 2014
Michael
DE
4.0 / 5Excellent
"Hostelzimmer: modern, sauber"
  • Cleanliness
    3.0
  • Service
    5.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    -
Wir besuchten im September 2014 Berlin. Untergebracht waren wir zu dritt in einem Hostelzimmer (2 Stockbetten). Das Zimmer war modern eingerichtet, mit je einem abschließbaren Schrank und einem Tisch und Stühlen. Das Badezimmer war etwas klein, aber ausreichend. Dieses teilte man sich mit einem weiteren 4er Zimmer, wer hierbei Wert auf mehr Privatsphäre legt, sollte ein Hotelzimmer im "Big Mama" buchen.
Genuine Expedia guest review
Other trip Sep 26, 2014
Familie
DE
5.0 / 5Outstanding
"Cinque notti da Big Mama"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Abbiamo soggiornato cinque notti in questo nuovo hotel e l'esperienza si è rivelata superiore alle aspettative nonostante i prezzi davvero convenienti. Camera spaziosa e pulitissima con letto grande e comodo, wifi veloce e gratuito, zona tranquilla anche se poco illuminata la sera e non molto distante dai mezzi pubblici. Personale gentile e disponibile. All'interno c'è un ristorante Thai che però non abbiamo provato. Per la colazione, oltre alla possibilità di averla in albergo, appena fuori c'è una piacevole e economica panetteria turca con caffè e vari dolcetti. Ritorneremo e lo consigliamo.
Genuine Expedia guest review
Other trip Sep 14, 2014
marmuz
IT
5.0 / 5Outstanding
"Großes Zimmer, super Preis auch wenn etwas abseits"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    -
Wir hatten das Zimmer wegen des günstigen Preises gebucht. Daher hatten wir nicht all zu viel erwartet. Jedoch waren wir positiv überrascht. Das Zimmer war groß, das Bad hell und sauber und sogar einen kleinen Fernseher hatte es. Sehr schön modern eingerichtet mit einem großen Spiegel. Das Personal war sehr freundlich. Wir konnten sogar morgens um 11 bereits einchecken, da unser Zimmer die Nacht davor nicht belegt wurde. Auch das Restaurant was sich im Hotel befindet ist ausgezeichnet. Man hört zwar ab und an die Flugzeuge, was uns jedoch nicht gestört hat. Wir werden definitiv bei unserem nächsten Berlinbesuch wieder dort übernachten.
Genuine Expedia guest review
Other trip Sep 12, 2014
Amy
DE
3.0 / 5Good
"Zweckmässiges, nettes Hostel"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    -
gute Lage, geschickte Verkehrsanbindung, schöner Frühstücksraum
Genuine Expedia guest review
Other trip Aug 24, 2014
A Traveler
DE
5.0 / 5Outstanding
"Very good hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
I rate the hotel 5/5. The room was very clean and comfortable for its price. Personnel was nice. Free wifi indeed worked.
Genuine Hotels.com guest review
1 night trip with friends Jul 22, 2014
PrimePriest
CZ
4.0 / 5Excellent
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    3.0
Genuine Hotels.com guest review
2 night romance trip Jan 23, 2015
A Traveler
DE
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Genuine Hotels.com guest review
1 night family trip Aug 27, 2014
A Traveler
DE

TripAdvisor reviews for Hotel Big Mama

Overall rating:Based on 31 traveler reviews

Most recent traveler reviews:

Overall Rating
"When in Berlin, go here"
12/16/14 Rmt M
Great clean place to sleep. The rooms are big (we had a double) with a big shower. The hotel is next to a park where you can walk around. On the corner of the big street is a nice corner store where you can get your breakfast. The Thai restaurant is really really good! We loved the food and the service. You can rent a bike at the hotel so you can go see the city of Berlin.The hotel looks far away from all the city activity but by bike you can go everywhere in the city and you can explore more this neighborhood. Which is a multi cultural neighborhood with lovely little stores and restaurants.
Overall Rating
"Amazing value for money"
07/19/14 JamiKlisaris Melbourne, Australia
My partner and I stayed here for 4 nights, having paid so little we were worried about what our sleeping situation would be like, but were pleasantly surprised. Large room and bathroom, brand new, clean and amazing Thai restaurant near reception (definitely eat there!!). Staff were friendly and overall I would stay here again, especially as the location was pretty good. Couldn't give it a 5/5 as the buffet breakfast was crap (don't pay to include it when you book, it's expensive for what it is), there is no aircon in the room, we had 28 degrees everyday so it got hot in the room, and you can hear the planes flying into the airport (not terrible though).
Overall Rating
"Does the job"
06/11/14 Billy B Cardiff, United Kingdom
Clean, simple accomodation in a quiet area a short metro ride from the city centre and from the ICC (i.e., the coach station). Big windows in the room, hot water all hours of the day. Friendly, chilled out staff and a Thai restaurant on the ground floor which wasn't bad at all. They sorted our room very last minute so that was good too. Breakfast was a bit expensive (10 Euros per person per day) but there are loads of nice turkish places around where you can get a coffee and pastry if you want. Would definitely consider staying again. Plus, the Big Mama calendar was a stroke of genius, props for that.
Overall Rating
"Excellent Berlin hotel"
04/22/14 S J F Durham, United Kingdom
Excellent hotel, 15 minutes on U-Bahn from centre of Berlin, station 5 minutes walk from hotel. Large double room, very comfy king sized bed. Very clean, good shower room, hairdryer was provided on request, wifi available. Quiet location. Good Thai restaurant downstairs.next to hotel bar. Staff very friendly and helpful. Highly recommended.
Overall Rating
"gutes Hotel in Berlin"
04/19/15 Ronny R Suttgart
Frühstück war alles klasse, immer alles ausreichend vorhanden, aber etwas teuer. Was noch positiv ist, im gesamten Hotel gibts kostenlos WLAN (an der Rezeption fragen). Weiterhin bietet das Hotel einen 24std Service an der Rezeption. Gerade für Leute die von weiter weg anreisen und erst abends oder nachts ankommen viel entspannter. Einziger Wermutstropfen ist die Lage. Das Hotel ist von der nächsten U-Bahnstation ca. 600m entfernt, was noch in Ordnung ist, aber das Viertel oberhalb der Osloer Str. ähnelt etwas dem Stadtteil Neukölln. Sonst aber ein gutes Hotel. Kann man empfehlen.
Overall Rating
"Qualità/Prezzo OK"
04/11/15 Marco C
Prezzo per 3notti molto più basso della media..c'è da dire che non è in una posizione centralissima, ma in 2minuti a piedi sei alla stazione metro più vicina e in 5 fermate sei ad Alexanderplatz !!! Volendo c'è un buon ristorante all'interno. Consiglio
Overall Rating
"Gut bis auf kleine Einschränkungen "
03/30/15 Nadine W
Hotel essen und Zimmer gut. Es fehlt ein kleiner Kühlschrank und ein Schuhanzieher. Das Personal ist nett sollte aber noch etwas besser in Verwaltungs Sachen geschult werden. Gute Bahn Anbindung in die Stadt. Waren rund um zu Frieden. Kommen gerne wieder. Danke
Overall Rating
"Molti carino"
02/14/15 kwork75
Hotel consigliato, non proprio centralissimo ma sicuramente "vivibile". Molto pulito e ben tenuto. Personale molto cortese. La colazione è abbondante e buona! Se passate di qui sarà sicuramente un buon posto dove stare.
Overall Rating
"Boa aparência"
01/30/15 Gleicy L Florianópolis, Santa Catarina, Brazil
Os atendentes são todos simpatico os quartos são bem organizados para se comparar a nível de hostel. O preço das diárias é justo, porém como meu amigo do comentário abaixo disse o café é caro e acontece isso mesmo, eles deixam você achar que está incluso e na hora de acertar os valores dizem que não estáo e lá te combram um absurdo pelo café da manhã. No mais não tenho nada para reclamar, eu considero um bom hostel, é só ter um pouco de atenção e deixar tudo bem claro antes de qualquer coisa.
Overall Rating
"Cortesia pulizia e disponibilita'"
12/07/14 alessio b Rome, Italy
Siamo stati con la mia ragazza ospiti di questo hotel per due notti...non conoscendo berlino ci siamo affidati all'intuito femminile della mia dolce meta'...e devo dire abbiamo fatto piu' che bene...l'ambiente e' semplice ma molto pulito e curato...le persone gentili ed il ristorante interno non tradisce le aspettative ne' come qualita' del cibo ne' come cordialita' dei camerieri...a tal proposito vorrei lasciare un saluto speciale al nostro connazionale paul che ha saputo consigliarci come meglio nn si poteva. Complessivamente ottimo. Unico neo una distanza dal centro che sarebbe perfettamente colmabile in metropolitana la cui stazione piu' vicina dista 5 minuti a piedi....informatevi solamente del funzionamento della metro....quando siamo stati noi stavano facendo i lavori...piccolo disagio
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews