"Problems of boutique hotel"
It's a very nice cute hotel very close to metro, opera house n' two big depart stores. We picked it because of its convenient location n' beautiful lace theme. We enjoyed it but one of the problems with boutique hotel is they always have one person like a manger taking care of all the guests, so not very attentive... The main problem we were unhappy […] with Chavanel was when we were waiting for the private car the hotel ordered for us to catch our flight. The driver was late but the receptionist acted slow. He didn't call the driver right away but just kept reading or checking something until 10 mins later he then started calling but the driver didn't pick up. The time was tight yet we didn't feel the receptionist was helping. We ended up getting a taxi in a hectic situation. We didn't feel the receptionist was sorry. We understood it wasn't his fault but the hotel should be responsible. So we learned - who would really take the responsibility in this situation if we missed the flight? No one would compensate our flight tickets, not the hotel nor the driver. So better not to put this on anyone's hand next time. Read moreGenuine Hotels.com guest review
We really recommend it for people who are looking for the great location which is the center of the city. Nearby is the Metro station, the Galleries Lafayette, and 10 minute walking to the famous Champs-Elysees Avenue.Genuine Expedia guest review
"PARIS Vacation at hotel Chavanel"
The hotel location is perfect. very close to all attractions and close to main metro stations. The hotel is fully renovated, its very clean and modern design. the stuff are very friendly and speaks perfect English. rooms are bit small but this is paris...Genuine Expedia guest review
We had a very enjoyable stay at the hotel. Nice staff, new and comfortable room. Very lovely and central location.Genuine Expedia guest review
"Lovely boutique hotel"
Perfect location, great to get to all of the main sites. Friendly staff. Rooms and hotel were wonderfully decorated and clean. Breakfast was lovely too. Would stay here next time I am in Paris!Genuine Expedia guest review
먼저 위치는 아주 훌륭합니다. 지하철역까지 1분이면 갈 수 있습니다. 그리고 그 지하철역도 파리의 곳곳을 쉽게 갈 수 있는 위치입니다. 공항버스를 타고 오페라역에 내리면 약 15분 이내에 찾아갈 수 있습니다. 객실의 크기는 적당했습니다. 아주 넓다고 할 수는 없지만, 파리에서는 여행용 트렁크를 놓아도 동선에 지장이 없고 작은 물건을 놓아둘 테이블도 있으면서 화장실도 비좁지 않은 방이 많지 않다는 것을 감안한다면 훌륭합니다. 침대는 아주 안락했습니다. 객실은 항상 청결하게 유지가 되고 관리상태가 좋았습니다. 아침식사는 보통입니다만 전반적인 파리의 작은 호텔의 아침식사정도. 종합하면 훌륭한 위치. 적당한 크기의 깨끗하고 안락한 […] 객실. 멋진 인테리어. 보통 아침식사입니다. Read moreGenuine Hotels.com guest review
ドアの開閉は昼間でも中でスタッフがチェックして開けてくれるので安心でした。逆にスタッフが席を外していると少し待たなければいけなかったけどこれくらいは問題なし。 お部屋もかわいいし、女性受けすると思います。スタッフも感じがよい。ルームサービスのサンドイッチも美味しかった。Genuine Expedia guest review
"Chic hotel but terrible management"
10/25/14 calitripCa ca
The location is great and given our taste for modern/chic decor, this hotel seemed like a great fit. But we had two terrible experiences during our short stay of three nights. First - Upon check in, we were placed in a tiny room...tinier than we've ever experienced before in Paris at this price point. But, hey, that's Paris, that could happen. The problem was that the toilet was in a separate tiny "room" - smaller than an airplane lavatory. But to use the sink, you had to step out into the bedroom, close the toilet door behind you, and then enter a separate adjacent door to the bigger bathroom with the sink and shower. Plus, in an already small bedroom, you have three separate doors - entrance door, toilet door, bath door. Again, okay, fine. It's bad design, but that happens. So I called front desk to ask if we could be moved to a different room because I want the toilet and the sink to be in the same room. The guy proceeds to tell me that this setup is what French people PREFER...that the toilet should be in a different room than the sink. I've traveled all over Europe, including three trips to Paris, and that's just false. I didn't make a fuss at his obvious lie but politely persisted, and the next day we were indeed moved to a new room with one bathroom. So, all well and good, right? Nope. The next day, in the middle of the night, while we were fast asleep in our dark room...I suddenly heard someone insert a key card into our room door and the front desk guy walks right in. I sat up in bed and screamed, not knowing who was the intruder. He backed out quickly shouting sorry. My husband immediately called the front desk and the guy apologized saying he came in to get bottled water from the fridge, thinking the room was empty. Completely unacceptable. I would've still let it go and not posted this review, if they had made a genuine effort to apologize for scaring the heck out of us. Nope. No profuse apologies when we walked by the front desk in the morning, nor a small gesture of chocolate, flower, free drink etc. to apologize - nothing. Again, it's not that I need their freebies or profuse apologies, but it's just common courtesy to your customer. So, there you have it. I really wanted to love this hotel, and I do think the decor is very nice. And if you've seen my other reviews on TA, I try to post only positive reviews. But this was just unacceptable customer service.
"Be careful of the lift"
10/20/14 Ewan M Perth, Western Australia, Australia
This hotel is well located but the rooms are small. The lift states that it is for four people but don't believe it. It is a squeeze, but we had four people in the lift with no luggage. It went up to the floors but would not open the doors. It got stuffy very quickly and stressed two claustrophobic passengers.
"3 nights stay in Chavanel"
10/18/14 JackKalkorian Toronto
I was in Paris for 3 days of exhibition,the lady in reception is very helpful and ready to give you all guides needed. over ally hotel was good and in very good location. breakfast room was small but had enough for one person,warm dishes were rare ,like scrambled eggs...only a boiler for eggs. overall y very clean rooms and nicely decorated ,newly decorated and good. the rooms are small,lifts are small too,but overally rooms are very up t mode and has whatever you really need .do not forget ask for rooms not to be given in street side as nights are noisy.or ask for higher floors
"Smal but friendly"
09/29/14 JandELondon london
We stated here for a few nights - welcome was warm, rooms decorated a la Jackson Pollock but not over the top. Our room was small but had all that was needed including a comforab le settee. Bathroom - shower minute but manageable. Breakfast room also small but buffet acceptable. Very central.
"Nice little hotel"
08/21/14 Manu R Buenos Aires, Argentina
Nice, modern hotel very well located. Staff is friendly and helpfull. We asked for a shuttle to the airport and the service provided was cheap and efficient. Wi fi was great. One of the best locations in Paris, next to the main attractions and shops. Rooms were small but comfortable. Elevator was very small, and usually took a lot of time to wait for it. I didn´t have breakfast because it was cheaper to have it outside.
"Nice little hotel, good location"
This hotel was well located for the shops such as Au Printemps and Galleries Lafayette. It was quite small but recently renovated. We took a top floor suite which was a good size and comfortable with a well appointed bathroom. One minor gripe: there was a sofa bed in the room so we thought it was a bit unnecessary, given the room price, to charge an extra €120 for the extra bed.
"Modern hotel with great location."
07/03/14 andrewbo Somerset
The Chavanel is nicely appointed and although the rooms are small, they are comfortable. Breakfast at 20 euros a head is not cheap but the range of food is good and the coffee freshly brewed for each customer. The room was reasonably quiet despite facing the busy rue Tronchet. The separate toilet and bathroom is a slightly clumsy arrangement but overall this was a good place to stay. The staff were friendly and helpful. There are plenty of cafes and restaurants in easy walking distance. We will certainly think about staying there on another Paris visit.
06/08/14 sarah t Haifa, Israel
We enjoyed our stay at hotel Chavanel. The staff was very helpful, nice and accommodating. They always welcomed us with a smile and happily helped us with direction and transportation. The rooms are, not surprisingly for Paris Hotel, small but very affectively arranged so that you won't feel too crowded. The design of the room is beautiful and peaceful. It is also very clean, which is a big plus for me. The location is perfect, very close to gallery Lafayette and my favorite, Citaium. It is two steps away from Madeleine metro station and 1 minute walk from Havre Caumartin metro station. There are plenty of restaurants and coffee shops around.
"Beautifully redecorated hotel in great location"
05/28/14 ginnycain Pleasanton, California
The Hotel Chavanel is a little oasis in the heart of Paris. The owners recently redecorated the entire place and it's incredible. No detail was missed and it shows. The hotel is located in a great area of Paris and close to everything. The front staff is very friendly and helpful. I highly recommend the Hotel Chavanel.
"Great boutique hotel"
05/21/14 Vj R
My wife an I stayed here last month from April 10-14. We got one of the bigger rooms on the first floor. Initially my concern was it might be noisy being close to the street. Not at all. The area is very quiet with a lot of nice little stores around the Hotel. The hi end shopping streets are also very near not to mention Printemps and Galleries Lafayette are just 5 minutes walk away. The staff were wonderful! Nicky was very accommodating when we checked in. Ivana was terrific and was super helpful every time we had to ask directions or ask her to make a call for us since we didn't speak french. Too bad she felt like "robocop" on our last day there (Hope you're feeling better). But to us she was more like Supergirl since she was always happy to help. Even the guys assigned to the graveyard shift were always very courteous. (sorry I couldn't remember your names). Even the cleaning staff were very courteous with their ever ready "Bonjour"s not to mention that they do an excellent job keeping the rooms very clean. We didn't try their breakfast buffet so I really couldn't comment on that. We would be more than happy to recommend this hotel to anyone. It was truly a lovely time that we had in Paris and this Hotel and the people working here is a big part of the reason we enjoyed our vacation so much.
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