All hotels in Madrid, Spain
1 room, 2 adults
You can collect Welcome Rewards® nights hereCalle Salustiano Olózaga, 4, Madrid, Madrid, 28012, Spain, ‏‎800-491-6126
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4.3 / 5Excellent

Score breakdown (from 136 reviews)

Average rating for:

  • Cleanliness
    4.5
  • Service
    4.4
  • Comfort
    4.2
  • Condition
    4.5
  • Neighborhood
    4.7
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5.0 / 5Outstanding
"honeymoon"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
This hotel was amazing they were so accommodating when we arrived and the room was so comfortable. I am planning on staying here again next time I visit Spain.
Genuine Hotels.com guest review
1 night romance trip Apr 9, 2015
phylicia
US
3.0 / 5Good
"acceptable if you get good rates"
  • Cleanliness
    3.0
  • Service
    1.0
  • Comfort
    1.0
  • Condition
    3.0
  • Neighborhood
    5.0
Location is pretty central, 20 mins walking distance to almost everything. Not much to eat during the night unless you walk and search about. Hotel service is subpar, taking their own sweet time and don't seem to be prepared for their guests. Checking out was a problem as well as it takes time to do so. Staff are friendly to a certain extend. Bathroom shower back flows and when you shower water will seep into the room. Bed is ridiculously uncomfortable to sleep in, especially for heavier people
Genuine Hotels.com guest review
2 night romance trip Mar 25, 2015
A Traveler
US
5.0 / 5Outstanding
"A+ experience as female American"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    5.0
Excellent service from a nice European hotel. Wonderful part of town easy walking to many sites. Felt safe as younger female at hotel and in area even at night. Simple to take train from the airport. Staff was helpful in give recommendations and answering questions to this American who speaks no spanish.
Genuine Hotels.com guest review
1 night trip Mar 15, 2015
A Traveler
US
4.0 / 5Excellent
"Great location!! very nice hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
It's the second time I stay here I like because it has a great location!! the staff is super nice and the hotel is very cool. I really like this boutique hotels.
Genuine Hotels.com guest review
2 night trip Feb 8, 2015
Mariela
US
4.0 / 5Excellent
"A nice room in the city centre"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    5.0
The hotel was very modern, clean and quiet. A short walk to all the wonderful museums and parks Madrid has to offer! Highly recommended.
Genuine Hotels.com guest review
2 night trip Jan 9, 2015
Benjamin
US
4.0 / 5Excellent
"Great location, New modern hotel, Subprime staff."
  • Cleanliness
    5.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    5.0
Location is great. Amongst the best in Madrid. Service is very hit and miss -- good guy checked us in, unfriendly younger woman checked us out, night front desk unknowledgeable, breakfast guy was slow and uninspired. Looks like few are motivated. They rent out the lobby for events at night. Can hear music until 1AM, so not a place to count on for an early night's sleep. Rooms normal size for Europe, beds OK but not great, bathroom good with vertical shower. Decoration nouveau modern chic.
Genuine Hotels.com guest review
1 night trip with friends Dec 18, 2014
A Traveler
US
4.0 / 5Excellent
  • Cleanliness
    3.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
One Shot is something refreshing, new and with a great design that mixes comfort and modern beauty. Excellent geographic situation, in the heart of Salamanca neighborhood and just a few meters from Parque del Retiro, Museo del Prado and Puerta de Alcalá, is a place which I would like to visit again.
Genuine Expedia guest review
Other trip Nov 21, 2014
Paco
US
5.0 / 5Outstanding
"."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
I thought this was a cute hotel, but my husband thought it was too arty. The only thing we didn't like was that the bathroom had a glass panel between the main bedroom and the toilet/shower area.
Genuine Hotels.com guest review
1 night romance trip Nov 11, 2014
Mary
US
5.0 / 5Outstanding
"Good boutique hotel!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    5.0
A well-kept, ultramodern boutique hotel, that is also centrally located. Had a one-night stay. Beds were softer than the usual hard Spanish standard, and the walls were thick enough to insulate any sound from outside. Staff was accommodating and very helpful. Would stay again - of note was the fact that the rooms were also priced very reasonably.
Genuine Hotels.com guest review
1 night romance trip Nov 5, 2014
Siamack
US
5.0 / 5Outstanding
"Excellent hotel, excellent location"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
I LOVE this hotel! It is so charming, in an older Spanish building with quaint balconies. The location is perfect with a short walk to many museums and sights in Madrid. The metro is very close. The staff went out of their way to be helpful... I cannot say enough. Although centrally located, it is one block back from Calle de Alcala which is very busy, so the hotel is very quiet on a quaint street. Loved it!
Genuine Expedia guest review
Other trip Oct 31, 2014
A Traveler
US
4.0 / 5Excellent
"Good location, very practical hotel."
  • Cleanliness
    3.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    -
comfortable, cozy, good value for money. the location is perfect near city centre but in the heart of salamanca Its walking distance from almost every where, and has a lot of nice bars and restaurants near by.
Genuine Expedia guest review
Other trip Oct 13, 2014
Khaled
US
5.0 / 5Outstanding
"Absolutely fantastic value, wonderful hotel."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
I was skeptical of staying here at first - My first experience in Madrid was a much smaller, louder, and nowhere near as pleasant hotel that was actually a bit more expensive. What I was afraid of was an even smaller place, but what I found was a perfect hotel room - and much more than I expected for the cost. The room was impeccably clean, surprisingly spacious, and super modern - The shower is extremely powerful, warm, and luxurious, well beyond expectations in the price range, and the bathroom is well stocked with all you could want. The bed was beyond comfortable, and it was surprisingly quiet (outside of a couple of heavily slammed doors) given the location - You are close to many of the popular attractions, as well as to metro lines. If what you want to see isn't immediately nearby, it will still be very easy to get to. If you are looking for a bed and breakfast, you may want to look elsewhere, but this is by no means an impersonal hotel - The staff is extremely friendly, and goes out of their way to help. I can't recommend this enough.
Genuine Hotels.com guest review
1 night trip Oct 1, 2014
Michael
US
5.0 / 5Outstanding
"Business trip"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    5.0
I stayed here for a business trip for 3 nights. The hotel is in a fantastic neighborhood - within a couple of blocks of the Retiro Park and a 10 minute walk to the Prado Museum. It takes about 20-30 minutes to walk to the Plaza Mayor and the Palace. Access to and from the airport is very easy as there is a metro stop within 2 blocks. The conference I went to was at the IFEMA and it took about 30-40 minutes (door to door) to get there on the metro. The hotel itself is very clean and comfortable. The room I stayed was on the smaller side but was still perfectly comfortable for 1-2 people. I will say that the walls are a little thin so I could here the TV and music being played from neighboring rooms. The room I had faced a side street but I could not hear the traffic as the balcony doors are well insulated. The hotel staff was extremely helpful and spoke English. They go out of their way to make sure you are comfortable. The hotel provides breakfast for 8 euros and it includes pastries, coffee, and orange juice. It was convenient but nothing special. I'd save my money and go to a cafe. I would stay here again if I visited.
Genuine Hotels.com guest review
3 night business trip Sep 27, 2014
A Traveler
US
4.0 / 5Excellent
"New small hotel"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    5.0
One night stay pleasant. Good neighborhood, short walk to museums. Staff was helpful and spoke English. Room on basement level was small but well designed with good lighting. Perfect for short stay.
Genuine Hotels.com guest review
1 night trip Sep 23, 2014
A Traveler
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Wonderful hotel in one of the best areas of Madrid! Right between la Puerta de Alcala and Recoletos--couldn't be better!
Genuine Expedia guest review
Other trip Sep 19, 2014
A Traveler
US
4.0 / 5Excellent
"Great location!!"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
We had a great time in Madrid partially due to where we stayed. Loved the artsy atmosphere of the One Shot hotel and it was clean. We walked everywhere and the airport is a short taxi ride away. We were there in mid September and the weather was still warm so it was nice to have A/C. The breakfast was plentiful - ham, cheese, jams, croissants, etc. excellent coffee late and friendly staff. The only shortfall if there was one, they only had one person at the front desk which got backed up from time to time with people needing information. There wasn't any information in the room regarding hotel services or the surrounding area which prompted us to ask a lot of questions not being familiar with the area. We would stay there again.
Genuine Hotels.com guest review
3 night romance trip Sep 10, 2014
KellyO
US
5.0 / 5Outstanding
"Quiet neighborhood near great plazas"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
It was lovely. the front desk was very helpful, and everything was clean and comfortable.
Genuine Hotels.com guest review
3 night trip Sep 7, 2014
A Traveler
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
This is one of the best hotels I have been in Madrid! In a beautiful building in the elegant Barrio de Salamanca. The rooms are very neat, comfortable, minimalist and beautiful (even the smallest ones). The service was excellent and beautiful photographs by Spanish artists are on display in the common areas. Top-notch!
Genuine Hotels.com guest review
1 night trip Sep 2, 2014
Fabiola
US
5.0 / 5Outstanding
"Clean and modern"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
This place was really nice, with very accommodating staff.
Genuine Expedia guest review
Other trip Aug 25, 2014
damon
US
4.0 / 5Excellent
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Really enjoyed staying at this design-focused hotel. Good location, nice staff. I would definitely stay here again.
Genuine Hotels.com guest review
2 night trip Aug 20, 2014
A Traveler
US
4.0 / 5Excellent
"Enjoyed my stay"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
I don't really have complaints. It feels more like a little apartment than the typical hotel room, which is a nice change. It's close enough to most things to walk if you really wanted to and if not it's a 3 minute walk to any of the bus stops that will get you to other locations. All the staff were extremely helpful and pleasant in their interaction. Everyone also spoke good enough english so communication was never an issue. The room was really comfortable and the shower is very nice as others have mentioned. I paid a little extra for the balcony room, but I would say that it isn't worth it. The hotel is on a side street that isn't very busy so unless you want a balcony so that you can just step out to get air, then I don't think it's needed. Make sure you remember the street name if you're going to ask for directions. You'll just need to take the bus from the airport (5 euros) to Plaza Cibeles and walk 2 minutes, but it seems many people aren't familiar with the hotel yet since it's new, but when I said the name of the street I was told exactly where to go.
Genuine Hotels.com guest review
3 night trip Jul 25, 2014
A Traveler
US
5.0 / 5Outstanding
"Very happy with my stay"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Ok, this is not a Hilton but then again it's not trying to be one. This hotel "marches to it's own beat". It has a young energetic staff who will always go out of there way to help. It has an artistic flavor that I found refreshing. It also has the finest in-room shower I have ever had, anywhere in the World. The only time I've had one equal to it I was in a $1,000 a nite Aria Skysuite in Las Vegas!! In addition they have a mini-bar system that I wish EVERY other hotel would emulate. They give you an empty, relatively large, in-room mini fridge and a "menu" of reasonably priced item you can order delivered to your mini fridge as needed. The idea is simply brilliant! Get your own or use theirs without being ripped-off! The room layout is unorthodox with the bathroom the point of entry and minimal case goods for storage but I grew to see the logic behind almost everything. I had a suite and it was excellent. I understand the regular rooms are more tiny but this hotel is a jewel!! Great cafes 30-100 yrds up the street and the French Embassy is 40 yards away. A+
Genuine Hotels.com guest review
5 night trip Jul 6, 2014
A Traveler
US
4.0 / 5Excellent
"nice and clean but small room"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    5.0
  • Neighborhood
    5.0
Overall a very pleasant stay. I got the "executive" room with a balcony overlooking a quiet street. However, the room was tiny with only a bit of space to walk around the bed. I'd still say it's a very good choice given the price and location.
Genuine Hotels.com guest review
4 night trip Jul 7, 2014
A Traveler
US
5.0 / 5Outstanding
"The One Spot 04 was terrific"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
The One Spot 04 is a great new hotel in a fabulous location with a superbly attentive staff. A short walk to Salamanca shopping, Chueca nightspots, and all of the major museums. An excellent breakfast in the downstairs gastropub. Impeccably clean rooms with blond wooden floors, comfortable beds, ultra-modern baths ... all at moderate prices. I wouldn't hesitate to return again and again. A special shout-out to the staff, who not only made me comfortable throughout my visit but went the extra distance for me when my departing flight to Paris was cancelled at the last minute. Thanks again, Begonia and Jose!
Genuine Expedia guest review
Other trip Jun 29, 2014
Andrew
US
2.0 / 5Fair
"No service whatsoever"
  • Cleanliness
    4.0
  • Service
    1.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    -
The hotel is located in a very nice area of madrid, and the rooms are well designed and furnished, however there is virtually no service in this hotel, literally only one person is available in the entire establishment. This issue is compounded by the fact that a min bar menu is provided in the room, but nothing is actually available in the room, you have to go all the way to the front desk to ask for a soda or bottle of water, the one person working in the entire hotel then leaves the front desk goes to some store room and gives you the coke, its quite absurd. There is also an incredible amount of noise for anyone staying in any room within the court yard. The building and interiors are very nice, but I would not really consider this a hotel, you are more or less on your own.
Genuine Expedia guest review
Other trip Apr 20, 2014
Yus
US
5.0 / 5Outstanding
"Lovely hotel, near the Prado"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
New hotel in a renovated old building. Lovely street views, very comfortable room and shower. Friendly staff speak English. The location is just a few minutes walk to the Prado, since the hotel is located on a small side street that connects to the Paseo del Prado. Very clean, beautiful.
Genuine Expedia guest review
Other trip Mar 31, 2014
A Traveler
US

The following English reviews were posted by hotels.com guests from other countries:

5.0 / 5Outstanding
"Great hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    5.0
Great location with very friendly and helpful staff. A very good place for getting easily to Madrid's museums and not a long walk into the main centre.
Genuine Hotels.com guest review
4 night romance trip Apr 14, 2015
Henrietta
GB
5.0 / 5Outstanding
"This hotel is perfect"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
I don't usually review hotels I stay in but I feel like One Shot Recoletos 04 deserves one and it's going to be stellar. Everything about this hotels was perfect: the staff, the location, the room and even breakfast. Also, I loved the decor and really appreciated all the artwork scattered throughout the hotel. Even the staircase was pretty. If I ever find myself in Madrid again this is where I'm going to check myself in. One Shot Recoletos 04, thank you for a lovely weekend.
Genuine Hotels.com guest review
2 night trip Mar 14, 2015
Marek
GB
4.0 / 5Excellent
"Magic Madrid"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    5.0
Great week in a great city. Hotel was in an excellent location, modern boutique style, with great staff who were welcoming and helpful.
Genuine Hotels.com guest review
4 night romance trip Feb 23, 2015
Peter
GB
5.0 / 5Outstanding
"Great location, great service, great price."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
A really nice little hotel. Great location, great service, great price. Really made our holiday. Highly recommend
Genuine Hotels.com guest review
3 night romance trip Jan 28, 2015
Adam
GB
5.0 / 5Outstanding
"Nice hotel, great location and excellent staff"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Fantastic two night stay. The hotel staff were excellent (especially the manager!) and always happy to help and give tips on the best places to eat and how to get around. Ideal location within walking distance of Madrid landmarks! Highly recommended!
Genuine Expedia guest review
Other trip Jan 26, 2015
Charlotte
GB
4.0 / 5Excellent
"Nice hotel. Great location"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    5.0
Nice hotel Great location!
Genuine Hotels.com guest review
2 night business trip Jan 18, 2015
Joe
IE
5.0 / 5Outstanding
"Great location, great hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Great hotel, can't recommend it highly enough. Great area, reasonable price, small but clean and comfortable room. Good location for a morning run in Retiro Park. Very convenient to Salamanca shopping and dining, and to museums and gallery.
Genuine Hotels.com guest review
1 night romance trip Dec 17, 2014
Thomas
AU
5.0 / 5Outstanding
"One Shot 04 - Just Brilliant!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Cannot recommend this hotel enough, we stayed here for my wife's 40th birthday and had a great time. The hotel is ideally located between the high end shopping area of Salamander and the main shops around Gran Via, Chueca & Sol with easy access to all Metro stations and great location for eating out. Hotel staff were really pleasant and helpful and the room was perfect, really great bed and impressive shower! This has got to have been one of the quietest & cleanest hotels i've ever stayed in, top marks all round - I don't say that very often!
Genuine Hotels.com guest review
3 night romance trip Dec 12, 2014
Brendan
GB
5.0 / 5Outstanding
"helpful friendly staff"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
The staff at this hotel are very helpful. It is perfectly situated for visiting the art galleries and marvellous archaeological museum (just round the corner) or walking into the centre of town. The room was quiet and comfortable and the shower was 5 star!
Genuine Hotels.com guest review
8 night family trip Nov 22, 2014
catherine
GB
4.0 / 5Excellent
"great spot"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Short stay in Madrid so wanted to be able to walk and explore. This hotel was perfect for this.
Genuine Hotels.com guest review
2 night romance trip Sep 28, 2014
Daniel
GB
4.0 / 5Excellent
"Comfortable and quiet"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Comfortable and quiet hotel in central location - convenient for the main galleries and for shopping. Gently hip decor and comfortable beds. Good breakfasts and friendly, helpful staff. Low-key luxury.
Genuine Hotels.com guest review
4 night trip Sep 22, 2014
Matthew
GB
5.0 / 5Outstanding
"Great value boutique hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Really friendly service in a well put together hotel
Genuine Expedia guest review
Other trip Sep 19, 2014
simon
GB
4.0 / 5Excellent
"The perfect hotel"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    5.0
Great hotel in an amazing location!! Staff was very helpful, rooms were spotless, beds & pillows were super comfy, very safe location 15min walk from the the heart of downtown Madrid. 2 minute walk from cafes & restaraunts. Would definately stay there again & recommend this hotel
Genuine Hotels.com guest review
3 night romance trip Aug 23, 2014
A Traveler
CA
5.0 / 5Outstanding
"great hotel, would definitely recommend it"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    4.0
Had a really nice time here. Funky hotel, fits all requirements - rooms are great, beds are super comfy, shower is amazing and wifi is really fast...everything you could want! Staff are really helpful. Reception was open when we arrived at 1am. Location is great - only approx 200m from the airport shuttle bus which runs 24hours. Also only a few minutes walk to some of the main streets and beside the open top bus tour stop. Would definitely return here if I visited Madrid again. Tip: the cultural centre roof top bar a few minutes walk away is a must see! Ask reception for pointers on where to go, they're very informative!
Genuine Hotels.com guest review
2 night romance trip Aug 7, 2014
JCon
IE
2.0 / 5Fair
"Could be Great, but Fell Short"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    1.0
  • Condition
    3.0
  • Neighborhood
    4.0
The hotel has a clean and modern artsy feel. The staff was courteous and helpful. This hotel would definitely be worth the value, if it did not fall short in a few serious respects. During our stay, the air conditioning stopped working one evening. At 2:00 am, we were given a new room. When checking out, not only did they not comp us or discount our first night, but because the room we were moved into had a higher rate (it was a handicap accessible room), they were going to charge us more without telling us. They agreed to move us to the initial rate, but still did not give any discount for the fact that the AC went out. Also, in both rooms, the water pressure and temperature of the shower fluctuates, going from the temperature you initially set, to scalding hot, to cold, over the course of a couple minutes. We were also originally supposed to have a bath in our room, and not just a shower, and neither room had this. Finally, we set up a ride to the airport using their service, which did not come on time.
Genuine Hotels.com guest review
3 night romance trip Jul 17, 2014
A Traveler
IE
5.0 / 5Outstanding
"Cool spot"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Well executed hotel, in a great area with friendly staff at a very good price
Genuine Hotels.com guest review
1 night trip Jul 12, 2014
A Traveler
GB
4.0 / 5Excellent
"Great location"
  • Cleanliness
    5.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    5.0
  • Neighborhood
    5.0
Top notch location, cleanliness but the room is rather small and the walls are very thin.
Genuine Hotels.com guest review
3 night trip Jun 5, 2014
jaser
GB
4.0 / 5Excellent
"A nice hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    -
We stayed in a double bed room. The hotel is pleasant, centrally located and the staff is very hospitable. Our room was cleaned every day. The room is nicely decorated although we were not sure about the frosted glass toilet door with a gap between the door and the wall. We found the room quite small for two. In the shower (no bath) there is no place to put our soap/ shampoo. Our towels kept falling of the towel rail due to its shape. There was one big decorative chair. We asked for another chair but did not get it. There are shelves and hanging rail, but no closed wardrobe. We paid 30 Euro a night extra for a 'room with a balcony'. However the 'balcony' is more of a big window as there is no room to sit in it. So for our point of view it was a waste of money. Overall we had a pleasant stay.
Genuine Expedia guest review
Other trip May 29, 2014
Noga
GB
5.0 / 5Outstanding
"Excellent that's all there is too it"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
I would stay here time after time. Excellent location and great rooms. The rainbow shower is worth the money alone. Nothing too much effort for the staff
Genuine Hotels.com guest review
2 night trip May 9, 2014
Tomedwards83
GB
5.0 / 5Outstanding
"Stylish and clean in nice neighbourhood"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    5.0
The hotel has just been completed (April 2014) so everything was brand new and in mint condition, and also always perfectly clean. The staff are very friendly and happy to help/give recommendations. The rooms are comfy and stylish, only negative is the lack of space to hang or place something in the bathroom or shower. Very nice restaurants/cafes in the same street, nicely located in between city centre, Retiro Park and the stylish Salamanca shopping area.
Genuine Hotels.com guest review
4 night trip with friends Apr 10, 2014
Roger L.
GB

The following reviews were posted by hotels.com guests from other countries:

5.0 / 5Outstanding
"Buen hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Muy buen servicio y trato, excelente ubicación, lo recomiendo ampliamente
Genuine Hotels.com guest review
2 night trip Apr 21, 2015
A Traveler
MX
5.0 / 5Outstanding
"Maravilloso"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
El trato personal maravilloso y la situación del hotel es muy buena. Han hecho una gran labor combinando el arte y la antigüedad del edificio con toques modernos.
Genuine Hotels.com guest review
1 night romance trip Apr 18, 2015
pablo
ES
5.0 / 5Outstanding
"Ideales Stadthotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
Sehr individuelle Hotel mit angenehmer Atmosphäre
Genuine Hotels.com guest review
3 night family trip Apr 7, 2015
Harald
DE
4.0 / 5Excellent
"Bonne situation"
  • Cleanliness
    5.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    4.0
Hôtel sympathique, bien situé géographiquement quoique un peu près de la Castellana dont on entend la circulation si l'on dort la fenêtre ouverte ce qui était le cas lors de mon séjour cas le chauffage fonctionnait et il faisait beaucoup trop chaud d'autant que les matelas sont protégés par des alèses plastique (!). La configuration de la salle de bains est particulière et pas favorable à l'intimité : douche+Wc très petits, sans porte serviette ni tablette, séparés de la chambre par une porte en verre non jointive et lavabos et serviettes au niveau de la porte d'entrée... Ne pas oublier la serviette avant d'entrer dans la douche !! Et puis, le dimanche (du changement d'heure), la femme de chambre n'aime pas que l'on dorme trop tard alors elle fait beaucoup beaucoup de bruit avec son charriot et même .. frappe à la porte et s'excuse de façon très désinvolte quand on ouvre et qu'on lui signale qu'elle fait vraiment trop de bruit.
Genuine Hotels.com guest review
4 night family trip Mar 26, 2015
Pascale
FR
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews
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