All hotels in Playa del Carmen, Quintana Roo, Mexico
1 room, 2 adults
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Platinum Yucatan Princess Adults Only - All inclusive, Playa del Carmen

Prolongacion 5ta Avenida, Mz 20 Lote 006, Playa del Carmen, QROO, 77710, Mexico, ‏‎800-491-6126
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Adults-only beachfront resort with spa, near El Camaleon Golf Club

  • Free breakfast, free WiFi, and free parking

Main amenities

  • 472 guestrooms
  • On the beach
  • 5 restaurants and 8 bars/lounges
  • Full-service spa
  • 12 outdoor pools
  • Nightclub
  • 6 outdoor tennis courts
  • Beach umbrellas
  • Conference center
  • Terrace
  • Coffee/tea in the lobby
  • Air conditioning

What’s around

  • On the beach
  • El Camaleon Golf Club (2.2 mi / 3.6 km)
  • Gran Coral Golf (2.5 mi / 4.1 km)
  • Playa del Carmen Main Beach (6.4 mi / 10.3 km)
  • Tres Rios Ecopark (4.5 mi / 7.3 km)
  • Guadalupe Church (4.7 mi / 7.6 km)
Excellent4.4 / 5
  • The Front Desk Staff was incredibly rude. We checked in late, after our credit cards had…Apr 16, 2015
  • Food was average. Pool was beautiful and cool. Beach less than average and very narrow. I…Feb 28, 2015
See all 75 reviews
From 717 reviewsTripAdvisor Traveller Rating

Enter dates to check prices

Hotel Info: ‎866-539-8117‎

from $155
  • Suite, Round Bed, Swimout (Honeymoon)
  • Deluxe Room, Swimout (Platinum)
  • Junior Suite (Deluxe)
  • Suite, Round Bed (Honeymoon)
  • Deluxe Room (Platinum)
  • Junior Suite, Pool Access ((Swimout) Deluxe)

At a glance

Key facts

Hotel size

  • This hotel has 472 rooms


  • Check-in time starts at 3 PM
  • Check-out time is noon
  • Express check-in

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum guest age is 18
  • Minimum check-in age is 18


  • Free WiFi in public areas

  • Free WiFi in rooms



  • Free self parking

Other information

  • Caters to adults only
  • All-inclusive (taxes and gratuities included)

In the hotel

Food and drink
  • Free breakfast daily
  • 5 restaurants
  • 8 bars/lounges
  • 2 swim-up bars
  • Snack bar/deli
  • 24-hour room service
  • Coffee/tea in the lobby
Things to do
  • Beach umbrellas
  • Beach towels
  • Number of outdoor pools - 12
  • Pool sun loungers
  • Fitness facilities
  • Outdoor tennis courts 6
  • Full-service spa
  • Spa tub
  • Aerobics on site
  • Basketball on site
  • Golf driving range on site
  • Scuba diving on site
  • Volleyball on site
  • Nightclub
  • Beach/pool umbrellas
  • Tennis on site
  • Steam room
  • Sauna
Working away
  • Business center
  • One meeting room
  • Conference center
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Luggage storage
  • Wedding services
  • Number of buildings/towers - 5
  • Garden
  • Terrace

In the room

Home comforts
  • Air conditioning
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
Things to enjoy
  • Separate living room
  • Furnished balcony
Freshen up
  • Private bathroom
  • Free toiletries
  • Hair dryer
Be entertained
  • 42-inch plasma TV
  • Satellite TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
  • Daily housekeeping
  • In-room safe

Special features

All inclusive

This resort is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities and taxes are included.
Food and beverages

  • All buffet and à la carte meals, snacks, and beverages included
  • 24-hour room service
  • In-room minibar (all beverages included)
  • Meals and beverages at companion properties

Activities and facilities/equipment
All non-motorized water sports, land activities, and use of recreational facilities and equipment are included.

Land activities
  • Fitness facilities
  • Soccer
  • Tennis
  • Tennis lessons
  • Volleyball

  • Aerobics

  • Onsite entertainment and activities
  • Access to onsite clubs

Not included
  • Airport transfers
  • Laundry/dry cleaning services
  • Motorized water sports
  • Scuba-diving certification
  • Scuba-diving excursions
  • Scuba-diving lessons
  • Spa/beauty facilities and services
  • Activities and services offered by independent operators
  • Transportation to offsite activities


Guests can indulge in a pampering treatment at the resort's full-service spa. Services include massages, facials, body scrubs, and body treatments. The spa is equipped with a sauna, a steam room, and Turkish bath/hammam. A variety of treatment therapies are provided, including hydrotherapy.


Yucatab - This buffet restaurant serves breakfast, lunch, and dinner.

La Bruschetta - This theme restaurant specializes in Italian cuisine and serves dinner only.

Rodeo Grill - This theme restaurant specializes in Tex-Mex cuisine and serves dinner only.

Aroma - This restaurant specializes in international cuisine and serves dinner only.

Tao - This theme restaurant specializes in Japanese cuisine and serves dinner only.

Platinum Yucatan Princess Adults Only - All inclusive, Playa del Carmen

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