"I thoroughly enjoyed my stay in Tokyo!"
I regret that I had not requested to be on a non-smoking floor (and I am still uncertain if one exists). Also, wished that the single rooms on the 17th floor that are designed for one or two adults had more space; a couple will be on top of each other at all time spent in these small single rooms. If your travel companion (the second person does not […] check in), the staff at the Front will charge you 200 yen per night for cancellation purposes. Incredibly, the room had everything one could anticipate needing, and daily House Keeping was consistently on top of things. The Staff is very enthusiastic, kind, informative and helpful. In summary, I thoroughly enjoyed my stay at this full service residence during the first week of the eight month in '14. Read moreGenuine Hotels.com guest review
"Great for long term stays"
This apartment style hotel is conveniently located near major cities like Shinagawa, Shibuya, and Shinjuku. Each unit is equipped with kitchen, washer/dryer, and a wet room style bathroom. The room I stayed in was a studio, which was very small. Next time I go to Tokyo, I will definitely stay at this hotel but it will be a one bedroom,Genuine Hotels.com guest review
"Good apt-style accomodations for short term"
The rooms could be cleaned a little more often (it was only done once during my one-week stay), but that's minor, and otherwise I'm very happy.Genuine Hotels.com guest review
nice hotel , comfortable bed.Genuine Hotels.com guest review
"Excellent accommodation in Tokyo"
The apartments are connected to Hotel Sunroute. Fantastic rooms with kitchen and all appliances even a washing machine! 24 hour store for groceries. Great air con and balcony with wonderful views of Tokyo harbour. Kind and helpful staff and so many restaurants within walking distance...as is the train station. Excellent.Genuine Hotels.com guest review
"Small but all facilities included"
a bit remote, but the dabai area is so good for exploring. the food hall next to hotel is great. the hotel itself the rooms are small, but well equipped.Genuine Hotels.com guest review
"perfect place to stay"
I stayed at Oakwood Apts for 6 nights during a business trip to the Big Sight Exhibition Centre. The location is perfect, within walking distance of the exhibition centre and also the monorail into central Tokyo. At Oakwood you have the best of both worlds; access to all the services of a top quality hotel combined with the extra space and facilities […] of an apartment. The best features for me were my own balcony on the 20th floor with a stunning view and the convenience of my own clothes washing machine - invaluable in humid climate when you have few changes of clothes. The receptiopn staff were polite and helpful and any issues were resolved quickly. I look forward to my next stay. Read moreGenuine Hotels.com guest review
It was not known hotel for me, so I didn't know what to expect. It is located at the same building with another hotel, so at first it is confusing to get there from the airport. At the hotel, everything was perfect and enjoyed the stay. Recomend to anyone.Genuine Expedia guest review
전시장에서 가깝고 친절하고 깨끄하고 주방도 있습니다.오버부킹이 되었는지 룸 업그레이드가 되어서 더 좋았네요..다음 전시회때 다시 이용할 예정입니다.Genuine Hotels.com guest review
"불편함이 없는 호텔"
호텔은 전체적으로 대만족이었습니다. 깔끔하고 실용적인 호텔이더군요. 간단하게 요리도 할 수 있고, 전시장과도 가까워서 매우 편리햇습니다. 다만 근처에 레스토랑이 별로 없었습니다.Genuine Hotels.com guest review
I stayed for8 night in this hotel. During this period, only one time service staff cleaned up my room. I complained to the reception staff, but he never applogize that.Genuine Hotels.com guest review
"Loistava sijainti, lähellä kaikkea,lähellä metroja"
Joku tossa oli aiemmin maininnut että ei siivota. itse olin 3 yötä ja joka aamupäivä oli siivottu ja pyyhkeet vaihdettu. Ystävällinen palvelu. Kaikki toimii! Suosittelen lämpimästi! ps 17. kerros on tupakkakerros ja kaikilla parvekkeet joista kauniit näkymät!Genuine Hotels.com guest review
"Clean and neat"
09/01/14 NORZILA B Kuantan, Malaysia
Location was good because close to metro, railway and convenience shops but difficult to find English speaking workers in these places. However, the front desk employees at the apartment were fluent in English and were very helpful and patient with the Mount Fuji tour and Shinkansen tickets. The only drawback would be the distance to airport, about 2 hours train ride.
"Modern, simplicity and value for money"
08/07/14 Nichola A Abu Dhabi, United Arab Emirates
We stayed 4 nights in August in a studio apartment facing the ocean. Loved the deck, a/c, washing machine, black instruction manual (English), satellite tv, self-contained kitchen, and overall simplicity of the apartment. Although the room was a little tight the bed could have been a little bigger for us Western folk. The staff where knowledgable and helpful and the service we received was outstanding! From helping us get a lost passport from Niigata, to restaurant and shopping suggestions and the best stations to connect with to get to our final destination. A mere few stops away from Disneyland and Haneda Airport and connecting to central Tokyo. Walking distance to hotels to connect you with the Hop Bus, hire a bike place, panoramic view of the bay area at an amazing restaurant, and 3 huge malls. Value for money!!!
"Balanced price and quality "
08/06/14 AL1900-2300 Madrid, Spain
It has been a good experience, the room was always very clean and the service very attentive. The noise of the washing machine is to high and need to be isolated from the room The bed is small, it should be at least 25%-50% bigger It is a bit too far to the center, you need to take at least two lines to get to the hotel
"Wonderful stay, near to Tokyo Big Sight"
07/20/14 RivieraJCS Strasbourg, France
New, clean, wonderful hotel near to Tokyo Big Sight. Very helpful and sympathetic staff. One of them even spoke french... Possibility to have breakfast at the hotel that shares the same building. There is a bus that brings you from the front of the hotel to Narita Airport (2,500 JPY). Good subway connections for Tokyo center and Disneyland (25min).
"Very comfortable and convenient"
06/24/14 Patricia P Sydney, Australia
We stayed 4 nights in early June. Our studio apartment was quite small and the 120cm bed a bit tight for two people of Anglo-Saxon build but in every other way it was well-equipped and comfortable. The washer-dryer was a plus. We made use of the facilities - the in-house gym and the convenience store and the restaurant in SunRoute Hotel (same building). Close to transport (Monorail), other restaurants and shops. Transport by Limousine Bus from Narita to Ariake was perfect.
"Peaceful comfortable, fully equiped and furnished"
05/27/14 RS23615 Indore, India
This property is a peaceful, very comfortable,fully furnished and well equipped with all amenities. As it was walking distance from Big Sight Tokyo, we chose this for our stay.Our room at 33rd 17th floor has beautiful view of the pier and ocean. The staff was very cooperative .This is very near to the station and Shopping Mall, as well its a great experience as property is shared with The Hotel and had a convinience store right within the property.
"Convenient, comfortable and quiet"
03/12/14 Paddy O Dublin, Ireland
I spent two nights at the Oakwood apartments in Araike. I normally stay in hotels when visiting Tokyo but with the exhibition venue nearby (Tokyo Big Sight) thought I would try here. The apartment was a good size and I was even able to have a couple of meetings there during my stay. There was a good (small) fitness centre just down the hall from my apartment on the 20th floor which was a nice surprise. Overall it was a great place to stay. Good places to eat nearby and quiet and relaxing at night.
09/03/14 minahoo Yokohama, Japan
ゴールデンウィークの観光拠点にと、２泊３日で滞在しました。りんかい線とゆりかもめの駅までも数分、人気観光地のお台場へも徒歩圏、立地は最高！非常に便利です。 お部屋は、１ベッドルームスタンダードで予約していましたが、当日アップグレードされて、１ベッドルームエグゼクティブ。キッチンが独立しており、ベッドルームも完全なセパレート、広々としたバルコニーも有り、気分は湾岸高層マンション生活！でした。 徒歩１０分圏のスーパー文化堂で食材を買い込み、フルサイズのキッチンで朝食を作って、ベランダにダイニングチェアとローテーブルを出して、初夏の風に吹かれながら、湾岸の景色を愛でつつ食べる！地元民気分を満喫する楽しみに、観光以外でも満足した滞在でした。 滞在中の早朝に地震が有り、ジョギングから戻った時にエレベーターが停止中で復帰の見込みがつかないということで使えず、階段を上がらねばならないというハプニングが有りました。しかし、階段の場所をフロントスタッフに尋ねるも、しどろもどろな対応で、挙句、サンルートのフロントで聞いてくれという体たらく。これにはちょっと参りました。 それ以外の対応は概ね問題無かったです。
07/27/14 林達平 Taipei, Taiwan
非常令人滿意的飯店，不在熱鬧的商圈，晚上人潮少，因此周圍的環境顯得寧靜、優閒自在，對不喜歡吵雜的人很適合。 房間很乾淨明亮，床及寢具很舒服。 非常便利的廚房、有中型的冰箱夠放東西、有微波爐、有電器爐台、有齊備的餐具及廚具。附近有超商很方便。 有健身房、有洗衣機、有燙衣工具，對喜歡運動的人特別貼切。 還有沐浴用品也令人喜歡。 它是我們的口袋名單，值得一住再住的飯店。
04/07/14 SEAPPLE Tokyo, Japan
都心からのアクセスが非常によく、イベントに対応できるコンベンションホール等間近くにあり、長、中、短の滞在地として最適、ビジネスに観光目的旅行者にもとても使い勝手の良いホテルです！利用者にとっては自宅での生活の延長が可能で最新の設備が機能的に配置されており、なに不自由なく快適に過ごすことができました！ 今回特に感じたのはバスルームがウェスタンスタイルと異なり、日本人向けのスタイルで浴槽とシャワーが分かれており、日本人利用者にとってはキレイな湯船でゆったりすることが出来、日本人の感覚でいうお風呂を楽しむと云うことができました。 また気になるベッドの硬さも程よく寝心地快適でした。 すこし気になりましたのが、入室時に電源、カード挿入する訳ですがカード挿入口の接触が良くなかったのか、テレビの画像が一瞬みだれたり、映像がストップする場面が数回おこりました。 また高層にある広いバルコニーから望む景色は非日常のリゾートホテルに滞在している様な錯覚を起こし（特に夜景）弾む心地になりました！東京湾に面した有明地域に整然と立ち並ぶビル群とのコントラストが印象に残る光景でした。
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