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1 room, 2 adults
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3-6-6 Ariake, Koto-ku, Tokyo, Tokyo-to, 135-0063, Japan, ‏‎800-491-6126
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Hotels.com reviewsTripAdvisor reviews
4.4 / 5Excellent

Score breakdown (from 130 reviews)

  • Amenities
    Great amenities
  • Vibe
    Awesome vibe
  • Service
    Fantastic service
  • Location
    Great location
  • Room
    Great room
  • Breakfast
    Bad breakfast
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1.0 / 5Poor
"Never Again, Once Only."
The hotel is close to the city, however the subway system in this "island" is very inefficient having to make multiple transfers and buying new tickets. The hotel also has a limited reception hours, between 7am to 9pm. Also, hotel does not have air conditioning in the fall/winter months, and only has heat through the vents making the room too hot and too uncomfortable. Turning off the heat makes the room ventilation very poor. Was told to open the balcony doors however, there were a lot of smokers neighbors below or beside making the room reek of smoke. The hotel could not do anything and changing rooms is a big hassle of checking in and out. Despite the conveniences in the room, the room is very small and there is barely any space. Would not stay here again due to it being impossible to breath in the room.
Genuine Hotels.com guest review
5 night trip with friends Dec 21, 2015
A Traveler
US
1.0 / 5Poor
"Horrible Experience!!!"
Hotel does not have air conditioning in the fall/winter months, and only has heat through the vents making the room too hot and too uncomfortable. Turning off the heat makes the room ventilation very poor. Was told to open the balcony doors however, there were a lot of smokers neighbors below or beside making the room reek of smoke. The hotel could not do anything and changing rooms is a big hassle of checking in and out. Despite the conveniences in the room, the room is very small and there is barely any space. Would not stay here again due to it being impossible to breath in the room.
Genuine Hotels.com guest review
5 night trip with friends Dec 21, 2015
A Traveler
US
5.0 / 5Outstanding
"Very comfortable and convenient, good value~"
This apartment hotel is well equipped with everything we need for our stay, Cooking facility, washing facility and everything. I strongly suggest you to pick this one if you need to stay around this area. Good value for money!
Genuine Hotels.com guest review
1 night business trip Nov 17, 2015
margaret
US
5.0 / 5Outstanding
"Quiet, Private, Perfect for Independent Travelers"
This place would be a good place to stay for business trip. Unlike the ordinary commercial hotels, the rooms have everything you need to stay for a short period of time such as utensils, washing machine, sink, etc. You hardly need to contact the front desk. It was quiet, private, perfect environment to focus on work. The hotel employees at the front desk spoke good English and there was no language barrier. Transportation was convenient as well with the Airport Limo Bus running from Narita Airport to this place in an hour and twenty minutes.
Genuine Hotels.com guest review
1 night business trip Nov 22, 2015
A Traveler
US
5.0 / 5Outstanding
"Loaded with amenities"
The reception staff was very friendly and professional, we came at 1:30pm and while we could not get in the room until 3:00pm we checked in, they took our bags and we head straight to the Tokyo Motor Show. The room is a mini apartment with all the amenities you can possibly think of, cooking stove, pots and pans, microwave, there was even a cordless phone and a fax machine. On the 18th floor the view of the bay is pretty good and the window (with a balcony) has a screen so that you can keep it open without bugs getting in. The train station is a 5 minutes walk and you get pretty much anywhere in Tokyo, be careful because if you miss the last train you have to go back by taxi with can be very expensive. I am looking forward to stay again next time I visit the area.
Genuine Expedia guest review
Other trip Nov 2, 2015
A Traveler
US
3.0 / 5Good
"Studios R 4 1 only..."
Don't know about the "four star" rating of this place. Perhaps it's gleaned from the more spacious rooms of the "apartment." The studios are "sold" as rooms that could accompany one or two guests, but, it should really be emphasized that it is definitely, without a doubt, for one and only one person. Also, if you stay for a prolonged period of time (we stayed for ten nights), "room cleaning" occurs only ONCE during your visit AND amenities are NOT included. Amenities are available for PURCHASE, of course. Not quite the service one expects from a "four star" site. The staff was excellent. Not quite a complete understanding of the English language, but, very fluent for basic information and direction. As mentioned, room cleanliness is much dependent on the guest rather than the hotel staff. If you tend to need the place cleaned daily, you can pay extra for the service OR stay at another hotel.
Genuine Expedia guest review
Other trip Mar 30, 2015
A Traveler
US
5.0 / 5Outstanding
"Great Experience!!!"
We were first timers in Tokyo and The Oakwood Apartments could not have been more accommodating. Excellent location, courteous and helpful staff, great transportation, everything we needed was readily accessible.
Genuine Hotels.com guest review
3 night romance trip Feb 17, 2015
Raymond
US
3.0 / 5Good
"Nice hotel"
Good hotel .. So Small room .. In a good area .. You have to use trains/subways to get to other attractions as its far from the downtown
Genuine Expedia guest review
Other trip Dec 12, 2014
A Traveler
US
5.0 / 5Outstanding
"Great Location, Well-appointed, Excellent Value"
Sometimes hotels are like a box of chocolates, you never know for sure what you are going to get. The Oakwood Apartments Ariake is one of the best hotels I have stayed for the money. Many amenities. Close to lots of interesting attractions, restaurants, and two train lines. It is only about 25 minutes by train to Shinjuku station. My room on the 17th floor had a nice Bay view. The staff was friendly and very helpful. I will stay here again on my next visit to Tokyo!
Genuine Expedia guest review
Other trip Sep 22, 2014
Dan
US
4.0 / 5Excellent
"I thoroughly enjoyed my stay in Tokyo!"
I regret that I had not requested to be on a non-smoking floor (and I am still uncertain if one exists). Also, wished that the single rooms on the 17th floor that are designed for one or two adults had more space; a couple will be on top of each other at all time spent in these small single rooms. If your travel companion (the second person does not check in), the staff at the Front will charge you 200 yen per night for cancellation purposes. Incredibly, the room had everything one could anticipate needing, and daily House Keeping was consistently on top of things. The Staff is very enthusiastic, kind, informative and helpful. In summary, I thoroughly enjoyed my stay at this full service residence during the first week of the eight month in '14.
Genuine Hotels.com guest review
5 night trip Aug 7, 2014
JR
US
5.0 / 5Outstanding
"Great for long term stays"
This apartment style hotel is conveniently located near major cities like Shinagawa, Shibuya, and Shinjuku. Each unit is equipped with kitchen, washer/dryer, and a wet room style bathroom. The room I stayed in was a studio, which was very small. Next time I go to Tokyo, I will definitely stay at this hotel but it will be a one bedroom,
Genuine Hotels.com guest review
6 night trip Jun 17, 2014
Ken
US
5.0 / 5Outstanding
"Good apt-style accomodations for short term"
The rooms could be cleaned a little more often (it was only done once during my one-week stay), but that's minor, and otherwise I'm very happy.
Genuine Hotels.com guest review
7 night trip Apr 15, 2014
Scott
US

The following English reviews were posted by hotels.com guests from other countries:

5.0 / 5Outstanding
"Comfortable Place Overlooking Tokyo Bay"
It was a lovely hotel with friendly staff who spoke excellent English and helped us find anything we needed. Like all of Tokyo, it was a short walk away from the subway which allowed us to access the rest of the city with ease. We would definitely stay there again.
Genuine Hotels.com guest review
7 night romance trip Dec 9, 2015
Alexander
CA
4.0 / 5Excellent
"Overall a good hotel"
Wonderful hotel and staff. Very helpful. Downside is the location.
Genuine Hotels.com guest review
3 night family trip Nov 28, 2015
Kevin
SG
5.0 / 5Outstanding
"Great Place @ Perfect Location"
The stay was wonderful and the location was fantastic. The only downside of it was that there is no air conditioning and the complimentary tea bags were not replenish.
Genuine Hotels.com guest review
3 night family trip Nov 27, 2015
A Traveler
SG
4.0 / 5Excellent
"4 Nights Stay in Oakwood apartment"
It was really convenient to travel to oakwood apartment from Airport on the airport limousine as it stops directly at the doorstep of the apartment. There is a washing machine with the dryer function which is really good as I do not need to bring so much clothes next time. The view from my room was good as we manage to see the toyata showroom. Actually the room is considered quite big compared to the rest that I stayed in Tokyo. From the apartment to the train station is about 10mins and to Disneyland takes about half an hour which is excellent. Opposite the apartment, there is a shopping mall which offers a lot of delicious food. The microwave in the room is super convenient. The lobby staff are great as they can communicate in English. Another thing is the free wifi which is great as it is fast and reliable. Overall the stay is a good one.
Genuine Hotels.com guest review
4 night family trip Nov 19, 2015
Choon Huat
SG
5.0 / 5Outstanding
"will be back again if coming back for business"
front desk was friendly
Genuine Venere guest review
4 night business trip Oct 10, 2015
Moleya
AS
4.0 / 5Excellent
"Pleasant Stay."
Great all around, especially if you are attending an exhibition at the Big Sight. Good value for money!
Genuine Hotels.com guest review
2 night business trip Oct 13, 2015
Joseph
AS
4.0 / 5Excellent
"Their staff are reliable and extremely helpful"
I stayed in Oakwood for 8 days from Sept 28 to Oct 5, 2015. The most impressive thing was the all of customer service staff were very friendly and very helpful. At least 4 events that I can say. Firstly, while in Osaka I contacted Oakwood to told I would arrive in Tokyo at Sept 28. Staff received a call reminding us to arriveat Oakwood at or before 9 pm. The fact we arrived at Oakwood at 10.30 pm and suprisingly stiil awaited by customer service staff who greeted us pleasantly, warmly and patiently informed and explained everything about the room and amenities. Secondly, when my wheelchair was broke on the wheels part I contact customer service staff to help me find of information where I can fix my wheelchair. Not only to find information but also help me to contact the repairman and arranged the time. Thirdly, when I want to reschedulled my flight, customer service staff help contacted Cathay office and managed well. Fourthly, when I received email from Cathay that our flight was canceled for storm reason, customer service staff helped me contacted the Cathay and arranged alternate flight so we can fly back to Jakarta. Many many thanksto the Oakwood customer service staffs.Oakwood is lucky to have staff like all of you.
Genuine Hotels.com guest review
3 night business trip Sep 28, 2015
Muhamad Husni
AS
2.0 / 5Fair
"Great hotel spoiled by air conditioning problem"
This is a nice hotel but during my stay a number of guests as well as myself experienced a problem with the AC whereby every time it turned on it created a horrible moldy smell in the room. The hotel staff said that the AC was serviced but the smell was so bad that it was better to open the windows and bear the heat.
Genuine Expedia guest review
Other trip Sep 12, 2015
Lionel
HK
4.0 / 5Excellent
"Space in Tokyo"
Very comfortable, and surprisingly roomy for Tokyo.
Genuine Hotels.com guest review
3 night business trip May 21, 2015
Paul
NZ
5.0 / 5Outstanding
"Convenient"
very near to disneyland. Super convenient. Train station a few mins walk away. Room isnt small and cramped up . Excellent housekeeping
Genuine Hotels.com guest review
4 night romance trip May 19, 2015
Vanessa
SG
5.0 / 5Outstanding
"Great once you have found it"
Great place to stay, staff lovely and helpful, nice peaceful area but well connected by public transport the only problem was that the taxi driver could not find it on arrival, and the telephone number given was on answerphone. Better directions such as part of the adjoining hotel would have been much better.
Genuine Hotels.com guest review
9 night trip with friends Mar 17, 2015
Alison
AS
5.0 / 5Outstanding
"Very satisfied!"
Equipment is complete, the environment is very good! Japanese clerk can speak good Chinese, thanks to her!
Genuine Expedia guest review
Other trip Mar 1, 2015
stephanie
SG
4.0 / 5Excellent
"Excellent for Business Travellers..."
Oakwood Aprtments, Ariake is conveniently located near to Tokyo Big Sight International Exhibition Center and Metro Station. It offers you best service, connectivity to Tokyo City and very comfortable stay. The rooms were pretty well kept and HK service is efficient. You have various dining options just across the road and with in the building. The airport limousine bus service from Haneda drops you at the doorstep. If you are atteding any event at Tokyo International Exhibition Center, its the place to stay.
Genuine Expedia guest review
Other trip Dec 22, 2014
Vikrant
GB
4.0 / 5Excellent
"Nice comfortable service apartment"
Stayed for 4 nights. Very nice, quiet and comfortable. But location not as convenient and not easy to locate (for 1st timer). Front office operates till 9pm, hence would be challenging for those who arrived late. Also, airport buses operates only at selective hours
Genuine Expedia guest review
Other trip Nov 20, 2014
Mei
SG
5.0 / 5Outstanding
"Very nice hotel I will choose again."
The hotel is an apartment hotel with stove, microwave, fridge, laundry and cooking utensils etc. which is very comfortable and convenient. I like it so much and will choose to stay there again next time.
Genuine Expedia guest review
Other trip Aug 9, 2014
Joyce
CA
5.0 / 5Outstanding
"Good location, good size rooms"
Walking distance to expo hall and train stations. Room size is good for Tokyo standards. Hotel receptionist is very friendly and helpful.
Genuine Hotels.com guest review
3 night business trip Jul 28, 2014
A Traveler
AS
4.0 / 5Excellent
"Great Location"
nice hotel , comfortable bed.
Genuine Hotels.com guest review
5 night business trip Jul 7, 2014
Nirmal
IN
5.0 / 5Outstanding
"Excellent accommodation in Tokyo"
The apartments are connected to Hotel Sunroute. Fantastic rooms with kitchen and all appliances even a washing machine! 24 hour store for groceries. Great air con and balcony with wonderful views of Tokyo harbour. Kind and helpful staff and so many restaurants within walking distance...as is the train station. Excellent.
Genuine Hotels.com guest review
4 night business trip Jul 7, 2014
John
GB
4.0 / 5Excellent
"Small but all facilities included"
a bit remote, but the dabai area is so good for exploring. the food hall next to hotel is great. the hotel itself the rooms are small, but well equipped.
Genuine Hotels.com guest review
5 night romance trip Jun 6, 2014
A Traveler
GB
5.0 / 5Outstanding
"perfect place to stay"
I stayed at Oakwood Apts for 6 nights during a business trip to the Big Sight Exhibition Centre. The location is perfect, within walking distance of the exhibition centre and also the monorail into central Tokyo. At Oakwood you have the best of both worlds; access to all the services of a top quality hotel combined with the extra space and facilities of an apartment. The best features for me were my own balcony on the 20th floor with a stunning view and the convenience of my own clothes washing machine - invaluable in humid climate when you have few changes of clothes. The receptiopn staff were polite and helpful and any issues were resolved quickly. I look forward to my next stay.
Genuine Hotels.com guest review
6 night trip Jun 2, 2014
neil
GB
5.0 / 5Outstanding
"Excellent stay"
It was not known hotel for me, so I didn't know what to expect. It is located at the same building with another hotel, so at first it is confusing to get there from the airport. At the hotel, everything was perfect and enjoyed the stay. Recomend to anyone.
Genuine Expedia guest review
Other trip Jun 9, 2014
C.T.
GB

The following reviews were posted by hotels.com guests from other countries:

5.0 / 5Outstanding
"킹왕짱...기레이데스"
숙박은 아주 만족스러웠고 다른 사람들에 적극 추천해주고 싶은 마음입니다. 도심까지의 접근성도 불편하지 않았습니다.
Genuine Hotels.com guest review
3 night business trip Jan 27, 2016
A Traveler
KR
4.0 / 5Excellent
"위치만 빼고 모두 만족"
도쿄 빅사이트 방문 목적이라면 위치가 괜찮지만, 그 외의 경우에는 오다이바 안에 있어서 다른 곳 갈 때 꼭 유리카모메를 타야 해요. 그리고 근처에 소소한 관광거리는 없어서 위치상으로는 별로였어요. 가격, 시설 등은 만족해요. 침대 딱 하나 들어가는 방이지만(두명 가면 트윈추천) 욕실은 넓어서 좋았어요.
Genuine Hotels.com guest review
3 night trip with friends Jan 23, 2016
A Traveler
KR
5.0 / 5Outstanding
"Close to Tokyo Big Sight."
I went Tokyo for business travel to participate exhibition in Tokyo Big Sight. It took 10mins by walk, so I really like the location. Hotel condition was great. I really like the room. I would like to give 5 out of 5. Staff was good but not good as other Japanese shop. maybe they were tired of many customers.
Genuine Hotels.com guest review
4 night business trip Jan 19, 2016
Ouk
KR
5.0 / 5Outstanding
"오다이바 가성비 최고인듯"
지하철 역에서 생각보다 가까웠고 이동하는데 아무 문제 없습니다. 나리타 공항에서 리무진 버스로 한번에 오니까 매우 편합니다. 다만 아쉬운 것은 밤에 주변에 먹을거리나 볼거리는 없습니다. 같은 건물 2층에 편의점이 있습니다. 시설은 매우 만족합니다.
Genuine Hotels.com guest review
2 night trip with friends Dec 3, 2015
A Traveler
KR
4.0 / 5Excellent
생각보다 접근성이 편리함 오다이바만 생각하였으나 반대로 도요스나 스미나가 지구도 굉장히 매력있음 가격대비 정말 훌륭하고 레지던스라 장기투숙에 적박함!! 단 욕조는 일본 특유의 작은 욕조라.. 하지만 모든 것이 별4개이상 호텔수준이라 1-2명 도쿄 3일이상 투숙이라면 최고임,, 유리카모메 이용시 반드시 국제 전시장 정문에서 린카이센 역시 접근성이 좋음!!
Genuine Hotels.com guest review
5 night trip Jan 1, 2016
A Traveler
KR
3.0 / 5Good
"알뜰한 가족여행"
도쿄 가족여행에서 3박을 보냈습니다.오다이바를 둘러보기에는 좋은 위치입니다.하지만 도심 나가려면 시간이 제법 소요됩니다. 방과 침대는 어른 2명이 지내기에 작지만 매우 깨끗하고 욕실도 온수가 잘 나와서 편했습니다.주방 편의시설을 이용해서 식비도 절약했네요.
Genuine Hotels.com guest review
3 night family trip Dec 31, 2015
Taeyoung
KR
5.0 / 5Outstanding
"Nice apartment hotel."
Nice apartment hotel with washer / dryer. Good location. Clean.
Genuine Hotels.com guest review
1 night family trip Dec 21, 2015
Christina
TW
5.0 / 5Outstanding
お風呂もゆっくり入れて綺麗でとても良かったです。
Genuine Hotels.com guest review
1 night family trip Dec 19, 2015
eriko
JP
4.0 / 5Excellent
"眺望がよいホテルです"
調度品が充実しています
Genuine Hotels.com guest review
2 night business trip Dec 16, 2015
Tomohiro
JP
5.0 / 5Outstanding
"全て快適です"
快適です。 バスルームは、湯舟と洗い場が別になっています。 洗濯機もあります。洗剤も2つありました。 食器や調理具もあります。 長期滞在向けですが、1泊でもとても助かりました。
Genuine Hotels.com guest review
1 night family trip Dec 11, 2015
A Traveler
JP
4.0 / 5Excellent
"Good"
Very close to the Tokyo big sight
Genuine Hotels.com guest review
2 night business trip Dec 15, 2015
A Traveler
TW
2.0 / 5Fair
"작은방에 놀랐습니다 ㅠㅠ"
두사람이 들어가야 하는데 침대가 너무 작아 남자둘이 너무 고생 했습니다ㅠㅠ 각자 방하나씩 예약하시는편이 좋을듯 합니다. 우리가 보아온 방크기의 80%정도로 축소되었다고 보시면 좋을것 같네요. 가격은 대략 만족입니다만... 주변에 컨벤션센터를 제외하고는 너무 외진곳에 있고 저녁에 들어오기도 쉽지 않습니다.
Genuine Hotels.com guest review
2 night trip with friends Dec 12, 2015
A Traveler
KR
4.0 / 5Excellent
"延泊に合ったホテル。"
TDRに遊びに行くのに利用させて頂きました。 部屋も広く良かった。(ベッドツインで頼んだつもりが、キングがちょっと想定外でしたが結果的には○) チェックイン、チェックアウトを考えると、朝7時から夜9時にはTDRでの使用は、難しい。フロントから電話貰って、鍵の受け渡しは、うまく行きました。 一番大変だったのは、駐車場。最終的には上手く行ったが、地下駐車場が満車の時には対応が不明。そこがクリアになれば満足です。
Genuine Hotels.com guest review
1 night family trip Dec 5, 2015
yoshiaki
JP
5.0 / 5Outstanding
"ベランダまで有るなんて!"
ビジネスて使わさせて頂きました。 部屋も綺麗で備え付けの洗濯機‼︎ 大満足ですね。またの機会があれば予約したいです。ありがとう‼︎‼︎
Genuine Hotels.com guest review
1 night business trip Dec 3, 2015
A Traveler
JP
5.0 / 5Outstanding
單純去日本有明看展覽是好選擇, 若是旅遊, 就會比較花多時間在對外交通. 成田機場來回很方便.
Genuine Hotels.com guest review
3 night business trip Dec 2, 2015
Wen-Pao
TW
3.0 / 5Good
Some clerks have bias to the people who speak Chinese.
Genuine Hotels.com guest review
3 night business trip Dec 1, 2015
A Traveler
TW
5.0 / 5Outstanding
"快適でした"
駅から近く、サンルート有明と同じビルにあるということで分かりやすかったです。 着いたのが深夜だったので入り口の場所と、チェックインの仕方は分かりづらかったです。 ファミリーでの利用でしたが、お部屋もベッドルームと小さいながらもリビング、キッチン、バスルーム独立でリラックスして過ごせました。洗濯乾燥機も嬉しかったです。 3人の利用で、子供の分も大人と同じ代金をお支払いしてあるのにアメニティが何もかも2人分しかなかったのは残念でした。結局歯ブラシはコンビニに買いに行きました。
Genuine Hotels.com guest review
1 night family trip Nov 28, 2015
MASUMI
JP
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews
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