All hotels in Madrid, Spain
1 room, 2 adults
You can collect® Rewards nights here
C/ de los Jardines 29Madrid28013Spain, ‏‎800-491-6126
Best Price GuaranteeIf you find a better price on the same exact stay within 7 days of booking, we’ll match it. See our ‘User Terms’ for details and recent changes. reviewsTripAdvisor reviews
2.5 / 5Fair

Score breakdown (from 11 reviews)

Average rating for:

  • Cleanliness
  • Service
  • Comfort
  • Condition
  • Neighborhood
3.0 / 5Good
"Comfortable and great location."
Near the centre of the city. Comfortable apartment. Will come back.
Genuine Expedia guest review
Other trip Jan 13, 2015

The following English reviews were posted by hotel guests from other countries:

4.0 / 5Excellent
"Mad about Madrid"
we travelled to Madrid for 7 days with a teenager and a younger child, apartment was very central to everything in Madrid, walking distance to the Retiro park, Galleries, 10 minutes walk from Sol, Supermarket across street, bakery beside us also, also numerous bars and restaurants minutes from apartment. The apartment itself was comfortable, with air conditioning, washing machine, ironing board and iron and clothes airer so very handy for a family. On the negative, the kettle didn't work and the hob would not heat fully so we had to make our tea in the coffee maker but no big deal, the sofa bed would hold three adults easily and kids slept well. I would suggest ringing owner from airport as although I had rang him from home a week previously to get access before the 3pm checkin which he said was no problem, he was not there to meet us but when we rang him he arrived within half an hour so again no big deal, We would definitely stay there again, very good value.
Genuine guest review
7 night family trip Jul 23, 2015

The following reviews were posted by hotel guests from other countries:

2.0 / 5Fair
"No merece la puntuación que tiene."
Si viajas con niños no lo recomiendo en absoluto, limpieza muy escasa (debajo de cama, sofá, paredes sucias...). Eso sí muy céntrico, pero muy ruidoso (desde el salón puedes oir toda la noche la gente que pasa de marcha, gritos y demás, tuve comprar tapones en la farmacia) y la calle en general con muy mal olor (raro era la puerta que no tuviera restos de orina).
Genuine Venere guest review
2 night family trip Aug 14, 2015
4.0 / 5Excellent
"Céntrico y acogedor."
Por su situación envidiable, eso sí no es conveniente ir con sillas de niños pues no caben en el ascensor y toca subir 2 o 3 pisos andando. La habitación estaba limpia y bastante acogedora.
Genuine guest review
2 night family trip Dec 12, 2014
1.0 / 5Poor
Questo non è un hotel e la persona che affitta queste camere dopo essere stata preventivamente chiamata 2 volte, non si è presentata, pertanto dopo 4 ore ho dovuto cercare da solo un altro albergo! Da evitare assolutamente!!!! L ha già rifatto se leggete le recezioni!!!
Genuine Expedia guest review
Other trip Dec 5, 2014
1.0 / 5Poor
Dopo aver contattato il proprietario (e non è un hotel ma un affittacamere) mi ha rassicurato che era tutto apposto, poi all'arrivo (in Spagna) ha spento il telefono e non si è fatto trovare. con indicazioni siamo andati a casa sua e si è negato!!! Pertanto 4 ore ad aspettarlo fuori l'abitazione e alla fine mi sono dovuto arrangiare a trovarmi da solo un altro albergo!! Ferie Rovinate e cambio di città anticipato di un giorno!!!! ASSURDO!!!! Questa persona e camere da evitare in tutti i modi e altri anno avuto la stessa mia esperienza!!!!
Genuine Expedia guest review
Other trip Dec 3, 2014
1.0 / 5Poor
La peggiore che si possa avere, ho prenotato ho chiamato 2 volte al proprietario e lui mi ha rassicurato che era tutti OK, poi avvertito il giorno dell'arrivo con l'orario e arrivati davanti alla porta era tutto chiuso, no rispondeva ne al citofono e telefono spento!!! Dopo numerose chiamate trovando sempre il telefono chiuso, dopo 3 ore di attesa siamo andati in altro albergo. PERSONA DA EVITARE, avevo letto una recezione che si era fatto aspettare ore!!! ASSURDO vi rovina le ferie!!!! EVITATE!!!
Genuine Expedia guest review
Other trip Dec 1, 2014
3.0 / 5Good
"Siisti huoneisto ydinkeskustassa"
Loistava sijainti hiljaisella sivukadulla ihan ydinkeskustassa. Ikean peruskalustus mutta siisti huoneisto. Lämmintä vettä riitti kaikille. Sänky oli rikki mutta ei se häirinnyt. Meitä oltiin tullessa vastassa ja saatettiin huoneistoon. Hissi on ihan pakollinen.
Genuine guest review
7 night family trip Oct 15, 2014
1.0 / 5Poor
"Hotel demasiado Sucio y Mal Cuidado."
El hotel no tiene un mantenimiento ya que debajo de la cama podria haber una capa de 3cm de polvo, el baño moho por todos lados, la cortina del baño como que nunca la han lavado y sin dejar atras los malos olores que salen del mismo baño.
Genuine guest review
4 night family trip Sep 25, 2014
4.0 / 5Excellent
Genuine guest review
1 night family trip Aug 15, 2014
3.0 / 5Good
Genuine guest review
2 night trip with friends Nov 22, 2014

TripAdvisor reviews for Room Cibeles Hotel

Overall rating:Based on 12 traveler reviews

Most recent traveler reviews:

Overall Rating
"Mauld in the walls"
12/27/15 Antonis P Athens, Greece
Despite the warm welcome we discovered the sofa ( extra bed ) was full of unadentified stains. The same sofa that next morning had a couple of the wooden mattress holders on the floor. The microwave had to be changed as it was working whenever felt like. Worse was the mauld on the hallway walls and we had to request a bathroom curtain change as the one they had was full of mauld stains as well ( wonder how they did not notice ). The bedroom had a strong smell of sewage whenever the air con was on. Two rolls of toilet paper supplied and new ones for extra cost ( did not ask how much as a DIA supermarket is right opposite ). I guess extra toilet paper add to the cost basis. Extra towels and cleaning at a charge of 40 euro !!! Elevator out of order for two days. At least very central location
Overall Rating
"Live like a temporary European"
09/30/14 Jay G Mountain View, California, United States
I saw some complaints in earlier reviews, and reserved judgement, and was glad I did. No, it is not a being-catered-to five-star hotel experience. It is a livable, tidy, and very conveniently located short-term rental apartment. It has a/c and and a clothes washer and a full kitchen with utensils. There's a tiny grocery up the street and a bakery on the corner and a pharmacy on the ground floor. The turn into Calle Jardines has a "do not enter" sign, but I was told that it is OK to do so in order to go specifically to the parking deck area a half block up Jardines from the entrance. There is no front desk. It is an apartment, it feels like home, just remember to call the owner in advance (i.e, from the airport or train station) and he will meet you there at an agreed time to hand over the keys and check you in. Leaving, just leave the keys inside and go. Simple. Don't just turn up unannounced or you will wait. Entrance is immediately to the right of the farmacia. There is a small lift. I plan to stay here again on my next trip to Madrid... the apartments are compact but comfy. A few dings around the edges, not pristine, just like any other apartment. Live like a native, temporarily...
Overall Rating
"SO underrated!!! What a bargain!!!"
07/05/13 Scoutings West Bloomfield, Michigan
What a shame that this place did not have more reviews. In itself, the place is not exactly "excellent." If you factor in the location, the cost, and the amenities, however, this is an A+ choice for families. We arrived at these apartments after staying in hotels for about two weeks. That's when we really figured out how much we appreciated: 1) the tub in the bathroom. Really works for entertaining our toddler who was hot and sweaty from all the sightseeing. This became an attraction unto itself!!! 2) Plenty of hot water that stayed an even temperature. Ah. 3) Good pots and pans, even if there were only 4 of them, it was enough. 4) Wow! What a location!!! The block opened up to the side streets off Plaza del Sol (when we first got there, we walked down the main street to the Plaza, but we figured out this was the long way. Walk down Jardines). Down toward Gran Via (about 2 city blocks away) was a great Supermarket (DIA). Thank you!!! 5) tons of great restaurants nearby. train station about 1 city block away. Great inexpensive diner (VIPS) and a Starbucks on the corner. 6) There was parking on the corner that I don't think would have worked long-term, but was just perfect for unpacking our bags. 7) a room at the back of the quiet. Is this Madrid? 8) a lift. 9) comfy bed. Really. Shocking, I know. I think it was a queen. And there was a fold-out futon in the living room that doubled as another bed for watching TV! 10) Did I mention so cheap? So cheap. No additional cleaning fees, taxes, etc. We booked on booking dot com. 11) the minuses: naked bulb in the bathroom, but I didn't notice until day 3. It doesn't feel like a naked bulb, and then there are those framing the bathroom mirror. 12) towels were fine. Not thick, not thin. 13) another tip: it has one of those double-sided locks. We didn't know leaving the key stuck on the inside of the door would make it impossible to open from the outside the door. You're responsible for the locksmith fee. I really wish we had known this before...but maybe it's a European thing. 14) We loved the washer, but no dryer :( 15) that A/c is kicking!!! You could have worn a coat inside if you wanted it that cold! 16) It had those metal blinds on the outside of the window...perfect for blocking sunlight. 17) The cleanliness of the apartment when we arrived was adequate. There was some trash left behind in the bin under the sink. 18) Plenty of storage everywhere. 19) The person who met us to give us the keys doesn't live there, but when we called after we locked ourselves out, he showed up about 20-25 minutes later. We felt he was responsive to our needs, but I wish he had told us more about what we needed to know (like the lock). 20) for some reason, our ipod could get the wifi signal but the phone and the tablet could not. My husband said it has something to do with the router being outdated because it was working on DSL. On the ipod, I felt the signal was strong and could surf quickly for what I needed. I would have totally been fine with this place as a long-term option.
Overall Rating
04/15/16 BELSAI13 La Fare-les-Oliviers, France
Les points forts : Logement impeccable, très propre, idéalement placé proche de la place Puerta del sol, literie nickel, appartement conforme à la description. Le logeur nous attendait à l'arrivée. Les points négatifs : - Insonorisation 0. (pluie pendant notre séjour, toute la nuit des bruits de gouttes qui coulait d'une gouttière de l'étage supérieur sur la terrasse INFERNAL - Chauffage (clim réversible) très très bruyant, obligé de l'éteindre la nuit. - A savoir Room Cibeles ne se trouve pas à la Place Cibeles mais 10mn plus haut en direction de la place Puerta del Sol. heureusement que des madrilènes sympas nous ont indiqué le chemin. - Room Cibeles n'est pas un Hôtel mais un logement avec prestation hôtelières, donc personne à l'accueil pour nous conseiller ou nous aider si besoin. Nous avons vu le propriétaire juste à la remise des clefs c'est tout. au départ (très tôt) ns avons du laisser les clefs à l'intérieur de l'appart et claquer la porte....
Overall Rating
"Muy bien localizado, pero con deficiencias"
02/10/16 Ana B
Perfectamente localizado para visitar el centro de Madrid, pero con deficiencias en las instalaciones: el calentador de agua eléctrico tenía muy poca capacidad, de manera que sólo era posible una ducha y se agotaba el agua caliente. La calefacción era por bomba de calor, lo que significa ruído (¡y olores, a la hora de la cena!). Por lo demás, el personal muy amable y eficiente.
Overall Rating
"Противоречивые впечатления от апартаментов на Гран Виа"
12/21/14 Astra-Solary Astrakhan, Russia
Плюсы: Удобное расположение - на центральной улице города, недалеко от метро. Вход непосредственно с Гран Виа. Чистый просторный подъезд с консьержем. Тихий лифт. В апартаментах чисто и аккуратно. Есть сплит-система и ТВ. Небольшой кухонный уголок содержит необходимый минимум для приготовления пищи - плита, холодильник, чайник. Владелец отзывчивый, владеет английским. Позволил после выезда оставить чемоданы до ночного рейса. Из минусов: Сначала нам предложили номер без дневного освещения (есть пара узких окон под потолком, но они выходят в очень узкую внутреннюю шахту между домами, где также расположены лифты). При этом в номере очень тусклое освещение с синим оттенком. Потребовали поменять номер, но т.к. в этот день все номера были заняты, удалось перебраться в другие апартаменты только на следующий день. Второй номер окнами выходил на Гран Виа. Просторнее и удобнее, но тоже с тусклым освещением. Душевая кабинка подтекает. Дверь в душевой кабинке распашная и после открывания вода стекает с нее на пол. Достаточно неудобная маленькая раковина. Wi-Fi неустойчивый и сильно зависит от положения в комнате. Плохая звукоизоляция с коридором.
Overall Rating
"Ubicación y comodidad lo mejor"
09/24/14 AlbyLeo Buenos Aires, Argentina
Estuvimos con mi esposa, tanto al inicio del viaje como al final de nuestras estadía, y realmente nos han cumplido con los compromisos y horarios establecidos previamente. Son gente muy sería, cordiales. Estamos muy conformes con el servicio. La habitación es cómoda, el baño es normal y la limpieza es buena. La relación precio calidad es muy bueno
Overall Rating
"Нам очень понравилось :)"
05/27/14 TatianaDad St. Petersburg, Russia
Отличное соотношение цена-качество. Находится в самом центре города. От апартаментов все достопримечательности в пешей доступности, на метро можно не тратиться. Наши апартаменты были на 1-м этаже - 1В. Обыкновенная двухкомнатная квартира, правда с маленькой кухней. Вся мебель и посуда новые - из IKEA. Ванна совмещена с туалетом. Стиральная машинка, фен, утюг, микроволновка, холодильник - всё есть. Посуда на кухне от ложек-вилок до кастрюль-сковородок и моющих средств. Кондиционер и в гостиной, и в спальне. На площади Сол есть огромный супермаркет - El Corte Inglés, продукты закупали там. В апартаментах не убирают, т.к. считается, что вы живёте как в квартире, и сами за собой всё можете убрать, постирать и вынести мусор. Бесплатный вай-фай. Выдаётся два комплекта ключей. Оплата в момент заселения. Минус один - слышимость отличная! Соседи как рядом разговаривают.
Overall Rating
"хорошее расположение, но мрачное внутри"
02/03/14 Boris_Dol Dolgoprudny, Russia
апартаменты хорошо расположены,пожалуй это все плюсы внутри очень темно в комнатах, для спальни конечно плюс то, что окно выходит в колодец но ощущение было мрачности и суровости, кухня оснащена не очень узкий коридор цене не соответсвует
Overall Rating
"Otimo custo beneficio!"
10/25/13 Thaizzzzz Sao Paulo, SP
O apartamento é pequeno, simples e antigo, mas muito bem equipado. A localização é excelente, muito perto da Gran Via, pertíssimo do metrô também. Muitos restaurantes, bares e lojas ao redor. O único inconveniente é que, como é muio próximo de tudo, a noite pode ser bem barulhenta. As baladas dos espanhóis começam tarde e não tem hora pra acabar. Super recomendo essa acomodação.
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect’s position. Neither nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews