All hotels in Madrid, Spain
1 room, 2 adults
You can collect Hotels.com® Rewards nights here
Juanelo 1MadridMadrid28012Spain, ‏‎800-491-6126
Hotels.com reviewsTripAdvisor reviews
4.1 / 5Excellent

Score breakdown (from 51 reviews)

Average rating for:

  • Cleanliness
    4.3
  • Service
    3.8
  • Comfort
    4.1
  • Condition
    4.0
  • Neighborhood
    3.9
  • < Previous
  • Page 1 of 2
  • Next >
3.0 / 5Good
"Convenient location"
The apartment is clean and nice inside. However, there is no on-site reception and customer service was lacking. Check-in person (Antony) was very nice. But that's the only nice thing I can say about the customer service. There was no toilet paper, and when we stopped by the office to tell them, the woman told us there was nothing she could do because the cleaning staff does not work on Sunday. Really?! That's absolutely unacceptable. Wi-Fi was not working and never got fixed. Then the cleaning staff came on Monday, and all they did was gave us new towels...they didn't clean or stock up on toilet paper. Thank goodness we were coming from our condo in Malaga and brought some with us. I would not stay here again or recommend this place, unless they improve their service. These were basic things that they didn't care about, which was unfortunate.
Genuine Expedia guest review
Other trip Sep 23, 2015
Autumn
US
4.0 / 5Excellent
"Cozy and comfy"
I'm uncertain how many rooms are for rent but we were in a one bedroom corner apartment on the road. It was sweet and cozy, and while it wasn't what we expected (because it wasn't a hotel) we got used to it soon. The bed was comfy but pillows are flat. The shower is absolutely amazing but fills quickly. The living area has a fridge, table and couch, with a tv, but few outlets. Would have liked an extra set of towels but we would stay again for sure. Wifi worked generally well.
Genuine Hotels.com guest review
5 night romance trip Aug 28, 2014
A Traveler
US

The following English reviews were posted by hotel guests from other countries:

4.0 / 5Excellent
"Location .....Location"
Less than five minutes from Plaza Mayor on a narrow side street. Compact but with everything needed for a short stay.
Genuine Expedia guest review
Other trip Oct 23, 2015
A Traveler
CA
4.0 / 5Excellent
"clean and convenient location"
This apartment is clean, well equipped and conveniently located 10 minutes walk from Sol and Plaza Mayor but without the noises! Metro Tirso de Molina (Line 1) is nearby. Will certainly stay again on my next visit. One comment to the hotel is that please install a soap tray in the shower for putting shampoo/soap etc.
Genuine Hotels.com guest review
3 night romance trip Oct 12, 2015
I O
GB
4.0 / 5Excellent
"Fantastic location"
Great location! Shower is tiny, and bed might feel a bit small to some, but this is otherwise a fabulous, affordable find in a perfect spot! Highly recommended for the price.
Genuine Hotels.com guest review
3 night romance trip Sep 23, 2015
A Traveler
IE
5.0 / 5Outstanding
"Great apartment near the city centre"
Really lovely apartment about 10-15 minutes walk from central Plaza Mayor and the Sol. Tirso de Molina underground station is 1 minute walk. Quite a few boutiques and restaurants around, with the street of Calle de las Huertas, full of jazz clubs and great bars is just around the corner. The apartment was fully equipped, fridge, hob, kettle, microwave, toaster, TV, iron, hair dryer etc. Nice comfy bed, and thanks to the fact it was facing out of the street we did not have a window with a view (just a window opening into a some sort of a skylight/air shaft) - but the room was dead quiet during the night! The only downside was the Tirso de Molina square itself - there was quite a few beggars and/or homeless people, sometimes dirty, stinking etc. - but that's obviously not a fault of the hotel! :-) We would definitely stay in the apartment again, and can only recommend it.
Genuine Hotels.com guest review
3 night romance trip Jun 13, 2015
Tomas
GB
5.0 / 5Outstanding
"Nice apartment"
This apartment was in a good location for visiting the main sights although the area is a bit scruffy as it is in the Latin quarter, so the buildings are very old and the streets narrow, but we did feel safe walking around at night. There are plenty of bars and shops nearby. The one bedroom apartment was quite small for three people but was adequate for our needs.
Genuine Hotels.com guest review
3 night family trip May 22, 2015
Janet
GB
5.0 / 5Outstanding
"comfortable apartment in great location"
We booked the 3 person apartment which has balcony doors in living room and bedroom. The apartment is ideally located within walking distance to most sights and museums. There are lots of bars and restaurants nearby. The kitchen is well equipped, it has a good wifi signal and a great shower. We had a great stay at Apartamentos Duque de Alba and would definitely stay here again - not just because of the fantastic shower!!!
Genuine Hotels.com guest review
4 night romance trip May 14, 2015
Sophie
GB
4.0 / 5Excellent
"Lovely flat in a great location"
This apartment was in an ideal location, just a few minutes walk from a metro stop, and not much further to one of the main squares. The flat was spotless and thoughtfully kitted out with everything we needed. It was just the right size and wifi and air conditioning were both helpful. I'd recommend if you're looking for an easy self-catering option in a handy location and will definitely look to rebook when we visit my friend again.
Genuine Hotels.com guest review
4 night romance trip Jan 15, 2015
Holly
GB
5.0 / 5Outstanding
"Excellent appartment for 2."
Visiting friends. Good value appartment. Helpful staff on arrival.
Genuine Hotels.com guest review
3 night romance trip Oct 28, 2014
Phil
GB
5.0 / 5Outstanding
"Really central location, modern and clean."
Very central location makes it easy to see Madrid from this apartment. A lot better than a hotel - made the weekend much more relaxing than a hotel would do. Good value, modern, and clean.
Genuine Hotels.com guest review
2 night family trip Oct 3, 2014
Mike
GB
4.0 / 5Excellent
"Good place, scary location"
We stayed at the apartment-hotel for 3 days and the first impressions of the location will put you off if you are looking for anything beyond a budget accommodation. We were expecting a nice, friendly quite neighborhood but this place is bang in the middle of the wholesale market with all kinds activities going on the streets. Finding the place will be very tough as there are no signages at all, taxis will drop you on the road and you will have to drag your luggage and find this place ( needle in haystack). Once you enter the apartment, you will appreciate the facilities, the up gradations and the setup. The rooms though small ( as compared to other cities in Spain) are adequately furnished and the check in staff ( you have to call them ahead ) is friendly and professional. Public transport is walking distance but very scary to walk out in the night given the surrounding neighborhood. Avoid if you want a nice sleep in the night as the streets are cleaned by city staff after midnight and the it can be little noisy if you are not used to it.
Genuine Hotels.com guest review
3 night family trip May 19, 2014
A Traveler
IN
4.0 / 5Excellent
"Great location, comfortable stay"
We stayed at the apartment after searching for a place that's central but comfortable and reasonably priced. This place ticks all the boxes. It's located about 10 minutes walk to Puerta de Sol and was bang in the middle so you can walk to the Palacio Real and the attractions on the east side of the city easily. We were greeted warmly and showed around by a nice man who met us at the apartment 15minutes earlier than the meeting time, which was nice. You need to call them before hand to arrange a time, as there are no e-mails/correspondence by the providers prior to your stay. The rooms were clean and nice and appeared new, the kitchen is fully equipped. Our only criticism is that the shower head receiver is a bit wobbly and could do with a bit of mending. We kept worrying it would fall on our heads! There's also no bin in the bathroom. We slept reasonably OK, however it was really quite noisy on weekend nights from people shouting in the streets and music from nearby clubs. The area is a bit dodgy, you need to be careful about hanging around the nearby plaza as some of the beggars were quite aggressive in their approach. There's a nice nearby restaurant serving reasonably priced food. There's LIDL at the plaza where you can get groceries. WIFI can be accessed from the room, which was great. The signal can get quite patchy, sometimes we need to use our smartphone at the stairways to get better reception.
Genuine Hotels.com guest review
2 night trip with friends Mar 21, 2014
Izzie Hassan
GB

The following reviews were posted by hotel guests from other countries:

4.0 / 5Excellent
"Mycket positiv Madridvistelse!"
Mycket bra hotell i ett lugnt område o nära till sevärdheter.
Genuine Hotels.com guest review
Romance trip Apr 17, 2016
Lennart
SE
4.0 / 5Excellent
"Super pour visiter Madrid"
Appartement proche des centres d'intérêts et notamment de la Plaza Mayor, quartier calme, appartement neuf (literie à ressort moyennement confortable). Au 3ème étage le Wifi ne passait pas (la réception du wifi était parfaite au 2ème). Commerce à proximité
Genuine Hotels.com guest review
3 night romance trip Feb 29, 2016
BRUNO
FR
3.0 / 5Good
habitación correcta pero el salón no tenía balcón a la calle, que pierde mucho.
Genuine Hotels.com guest review
2 night business trip Feb 23, 2016
miguel angel
ES
3.0 / 5Good
"Gute Ruhiglage im Zentrum von Madrid"
Kleines Apartment mit Schlafzimmer und Mini-Wohnzimmer (Sofa und Esstisch), Küche ok eingerichtet, Bad mini, aber für La Latina und Lavapiés ruhige und superzentrale Lage, prima Anbindung an Metro Tirso de Molina. Was ich sehr schwierig finde und ein Ausschlusskriterium: W-Lan funktionierte ok für insgesamt 3 Stunden von Freitag bis Montag (!), 2 Stunden langsam, der Rest O Internet-Verbindung
Genuine Hotels.com guest review
3 night romance trip Feb 19, 2016
Volker
DE
4.0 / 5Excellent
"Godt til pengene"
Godt hotel til pengene, omend der var nattestøj fra gaden. Ørepropper måske en ide.
Genuine Hotels.com guest review
3 night family trip Nov 19, 2015
Not Provided
DK
4.0 / 5Excellent
"Minilägenhet i centrala Madrid"
Ett bra centralt boende som passade oss. Vi uppskattade att ha ett litet kök där vi kunde fixa frukost och ibland lite kaffe, samtidigt som vi kopplade av "hemma". Lägenheten hade bara ett litet fönster som vette mot en trång innergård medan andra lägenheter hade franska balkonger mot gatan. Lite synd att man inte hade chansen att påverka detta när man bokade. Jag var helt omedveten om de stora skillnaderna.
Genuine Hotels.com guest review
7 night romance trip Nov 3, 2015
A Traveler
SE
3.0 / 5Good
"apartamento normal"
ubicación regular
Genuine Hotels.com guest review
3 night business trip Oct 20, 2015
A Traveler
ES
4.0 / 5Excellent
"Recomendable"
Cuenta con lo necesario para una estadia comoda y con buena ubicacion
Genuine Venere guest review
3 night family trip Sep 18, 2015
judith
MX
5.0 / 5Outstanding
"Appartamenti in centro a Madrid"
Con l'auto e' scomodo e non c'e' reception ma e' in centro a Madrid, con mezzi pubblici comodi. Consigliatissimo per chi ama stare in centro con tutto a portata di mano.
Genuine Expedia guest review
Other trip Aug 29, 2015
simone
IT
5.0 / 5Outstanding
"bonne option"
A l'heure convenue, la personne était pile devant l'immeuble. L'appartement était calme et joliment décoré. L'environnement n'est pas mauvais. Un bon rapport qualité-prix.
Genuine Venere guest review
6 night romance trip Aug 19, 2015
A Traveler
FR
4.0 / 5Excellent
"Excelente"
Buena ubicación , muy equipado el apartamento
Genuine Hotels.com guest review
2 night family trip Aug 17, 2015
WENNER HJALMAR
ES
4.0 / 5Excellent
"Très bonne localisation ."
Très agréable accueil du représentant. Appartement très propre et bien aménagé. Quartier très central, très (!)animé, proche de nombreux petits bars et restos. Metro à 2 minutes à pied. Parfait pour découvrir la vie animée de Madrid et accéder facilement aux zones touristiques.
Genuine Hotels.com guest review
4 night romance trip Aug 11, 2015
Didier
BE
4.0 / 5Excellent
"Bien situé. Ttrès bon rapport qualité/prix."
Proche du centre et de la station de métro. Quartier calme pour l'Espagne. Seul petit reproche le manque de matériel pour rendre l'appartement très propre en fin de séjour (aspirateur balais brosse, serpillière, seau (percé) etc... Location à conseiller car très bon rapport qualité/prix.
Genuine Hotels.com guest review
5 night family trip Aug 6, 2015
Annick
FR
4.0 / 5Excellent
"Good value for money"
Great location (central), everything was in order and very clean. The bathroom smelled a bit humid, but overall very good value for money.
Genuine Hotels.com guest review
3 night family trip May 21, 2015
A Traveler
DK
1.0 / 5Poor
"Huoneiston vaihto tarvittiin"
Saamamme kahden hengen huoneisto oli ahdistava, pimeä loukko. Ainoa ikkuna kohti kuilun kaatopaikkaa. Ei vastannut netin kuvia. Onneksi saimme lisämäksulla vaihdetuksi parempaan, saman firman Apartamentos Palacio Real:in valoiseen huoneistoon.
Genuine Hotels.com guest review
4 night romance trip Apr 20, 2015
A Traveler
FI
4.0 / 5Excellent
"Godt ferieudgangspunkt"
Virkelig god beliggende lejlighed med udsigt fra balkon til Plaza de Molina for enden af vejen. Hyggeligt kvarter og torv. alt andet vi besøgte var i gåafstand, langt det meste under 15 mins gang væk. Selve lejligheden meget fin til prisen. Nyrenoveret med Ikeamøblement. Rigtig god madras og ingen støj om natten gav god nattesøvn. Lidt ustabilt internet. Lejligheden giver alt i alt det bedste og prisvenlige udgangspunkt for en god ferie i den dejlige by.
Genuine Hotels.com guest review
5 night romance trip Apr 11, 2015
Kirsten susanne
DK
5.0 / 5Outstanding
"Situation excellente"
Appartement très bien situé a deux pas du métro et du centre ville
Genuine Hotels.com guest review
4 night romance trip Apr 4, 2015
Hermann
CH
4.0 / 5Excellent
"좋은 위치와 시설!"
좋은 위치와 내부 환경! 하지만 주말시간 늦은 체크인은 아쉬움이 있네요
Genuine Hotels.com guest review
3 night trip with friends Mar 28, 2015
A Traveler
KR
5.0 / 5Outstanding
"Apartamentos Duque de Alba"
The apartment was exactly what we were looking for. It was very clean, well located and perfectly sized for two people using it as a base for a long weekend in Madrid. David (who managed the apartments) arrived on time to handover the keys and was extremely friendly and helpful.
Genuine Hotels.com guest review
4 night romance trip Feb 7, 2015
Gail Helen
ES
1.0 / 5Poor
"와이파이가되지않는호텔,..무늬만 프리와이파이.."
이번 첫 스페인 가족여행에서 가장 힘들게한호텔.. 위치는 나쁘지 않았으나 와이파이자 되지않아 여행일정상 어려움이많았음. 여러차례 전화했지만 전화통화도 어려웠고 대응은 전혀없었음. 밤에는 시끄럽고 집이 좁음.
Genuine Hotels.com guest review
3 night family trip Dec 30, 2014
haesun
KR
4.0 / 5Excellent
"추천합니다!!!!"
여행 마지막 코스로 간 마드리드. 호텔인줄 알고 저녁에 도착해서 찾는다고 엄청 고생했습니다. 아파트형 숙소는 처음인지라 많이 당황했었네요... 비오는 추운 겨울날에 같은 길만 2시간 동안 무한정 반복..지금 생각해도 아찔합니다. 하지만 스페인의 좋은 분들 덕분에 무사히 도착해서 지낼수있었구요, 조리기구가 다 구비 되어있어 편하게 야식도 해먹을 수 있었습니다. 그리고 주변에 유명관광지가 있어 저흰 걸어서 돌아봤네요. 여기서 팁을 하나 드리자면 아파트형 숙소이므로 반드시 가기전에 매니저와 연락을 취할 것을 추천합니다. 아님 우리처럼 같은길 2시간동안 무한반복하게 됩니다ㅠㅠ 마지막으로 정말 그날 같이 비맞으면서 숙소 찾는데 도움을 주신 모든 분들께 정말 감사하다는 말을 드리고 싶습니다/!!!
Genuine Hotels.com guest review
3 night romance trip Nov 8, 2014
DO WAN
KR
5.0 / 5Outstanding
"Excellent"
New, Clean, Kind, Nice location in short.
Genuine Hotels.com guest review
3 night trip with friends Nov 27, 2014
A Traveler
KR
4.0 / 5Excellent
"Good hotel"
No receiption centre, but the host is very nice.
Genuine Hotels.com guest review
3 night romance trip Nov 18, 2014
Tai Man Thoma
HK
4.0 / 5Excellent
Appartamento ristrutturato recentemente, tutto praticamente nuovo. Solo un po' piccolo (dalle foto sembrava più grande). Posizione perfetta, a pochi metri dalla metro tirso de molina. Nelle immediate vicinanze tutti i servizi tra cui anche un supermercato Lidl, bancomat e farmacia. Centro di Madrid raggiungibile a piedi. Personale disponibilissimo. Consigliato
Genuine Venere guest review
Other trip Oct 12, 2014
A Traveler
IT
4.0 / 5Excellent
"Viaje a Madrid."
Excelente ubicación y seguridad, buenas instalaciones.
Genuine Expedia guest review
Other trip Oct 7, 2014
Masclaus
MX
5.0 / 5Outstanding
"Good stay"
It was a bit difficult for us to find the apartment at first,but actually it was just near metro. The host was really friendly and nice,the room was clean and big enough for two pp,just the problem was a toilet door,which cannot be closed!
Genuine Hotels.com guest review
4 night business trip Sep 13, 2014
A Traveler
KR
4.0 / 5Excellent
"Apartamento bom bem localizado"
Atendimento correto apartamento limpo confortável falta ar condicionado no quarto o que na época de verão e muito ruim
Genuine Expedia guest review
Other trip Aug 11, 2014
Tarre
BR
4.0 / 5Excellent
"Buena ubicación"
Departamentos bien ubicados, algo difícil de encontrar ya que no tiene letrero de identificación , es sólo una puerta en un pasaje, y hay que llamar antes para que te entreguen la habitación, cosa que en nuestro casó demoro casi dos horas de espera en la puerta de el edificio, falta servicio de cuchillería, pero en general bien, la srta que entrega las llaves muy amable.
Genuine Hotels.com guest review
3 night romance trip May 20, 2014
Marco
CL
5.0 / 5Outstanding
"super!"
Supersüsses Apartment mit charming Balkon! In der Nähe von der Stadtmitte und trotzdem eine ruhige Lage. Wir sind superlieb empfangen worden obwohl wir zu spät ankamen! Können wir wirklich nur weiterempfehlen!
Genuine Hotels.com guest review
3 night trip with friends Apr 30, 2014
A Traveler
DE
4.0 / 5Excellent
"Muy nuevo y en perfecto estado"
A pesar de que la plaza Tirso de Molina no es lo más glamouroso de Madrid este apartamento está situado en una posición estratégica para visitar el centro de la ciudad. No hay que perderse Lavapies para ver el otro Madrid. Cerca hay supermercados para comprar (mejor el Carrefour de Lavapies) y todo tipo de facilidades. El apartamento es una cucada, nuevo y en perfecto estado. Fue todo un acierto escogerlo.
Genuine Expedia guest review
Other trip Apr 18, 2014
Jorge
ES
5.0 / 5Outstanding
Genuine Hotels.com guest review
2 night trip with friends Feb 16, 2016
A Traveler
DE
5.0 / 5Outstanding
Genuine Hotels.com guest review
3 night family trip Feb 14, 2016
A Traveler
KR
4.0 / 5Excellent
Genuine Hotels.com guest review
2 night family trip Sep 29, 2015
A Traveler
US
4.0 / 5Excellent
Genuine Hotels.com guest review
2 night family trip Sep 26, 2015
antonio
MX
5.0 / 5Outstanding
Genuine Hotels.com guest review
3 night romance trip Jun 27, 2015
Alan
GB
4.0 / 5Excellent
Genuine Hotels.com guest review
6 night romance trip Nov 21, 2014
A Traveler
NO
5.0 / 5Outstanding
Genuine Hotels.com guest review
3 night trip Jul 13, 2014
Louis
TW
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews
  • < Previous
  • Page 1 of 2
  • Next >