All hotels in Lisbon, Portugal
1 room, 2 adults
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Largo de São Domingos, 18, Lisbon, 1150-320, Portugal, ‏‎800-491-6126
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Hotels.com reviewsTripAdvisor reviews
3.9 / 5Good

Score breakdown (from 93 reviews)

Average rating for:

  • Cleanliness
    4.1
  • Service
    4.3
  • Comfort
    3.4
  • Condition
    3.8
  • Neighborhood
    4.4
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4.0 / 5Excellent
this is a quaint hotel with a great vibe. each room is unique. your stay will be unique. you will fee like you are a guest in a home, not a number in a hotel chain. staff could not be more helpful or welcoming. stay here. you will like your experience
Genuine Expedia guest review
Other trip Jun 10, 2015
marti
US
4.0 / 5Excellent
"Central hostel"
We spent just a night here before flying out of Lisbon, and the central location and private room worked great for us. The staff were very nice and even left some breakfast out for us since we left early in the morning. We didn't have time to take advantage of many of the hostel's perks, but it had a great common area, good breakfast options and seemed to have great info on local happenings.
Genuine Hotels.com guest review
1 night romance trip May 27, 2015
Kristin
US
4.0 / 5Excellent
"Great location"
We knew what we were getting. It was a great location, but in hindsight, wish we would have had a private bath. People were very friendly and the place was set up very nicely. Does remind you of a hostel though, so make sure you realize that before booking.
Genuine Hotels.com guest review
1 night family trip Mar 31, 2015
Betty
US
4.0 / 5Excellent
"One night in the guest house"
I only spent one night here on my way to a wedding outside of Lisbon. It was very easy to get to from the airport (I took the aerobus to Rossio for 2 Euro or something). The staff was SO friendly and accommodating. The room was small but cozy and private. The bathroom is shared but only by one or two other guests and it is extremely clean and there is even a bathtub if you're so inclined. The neighborhood is essentially right in the center of town, near good shopping districts and a very lovely vibe. If you are looking for a clean, affordable, friendly, private experience, I highly recommend this!
Genuine Hotels.com guest review
1 night trip Oct 9, 2014
Zoe
US

The following English reviews were posted by hotels.com guests from other countries:

5.0 / 5Outstanding
"Lisbon Story House - Great!!!"
We were at Lisbon Story House for 4 days and were impressed by the friendliness and helpfulness of the staff especially Joao who assisted us throughout our stay. The accommodation was very comfortable and clean and much better than expectaion. Location was excellent,2 minutes from the central metro and rail station (Rossio)and enabled easy access to the Barrio Alto, Alfama and all other central districts of Lisbon. Also with the train station so close, access to other parts of Portugal was easy. All in all, this was and an excellent stay and vacation. Many congratulations to Lisbon Story House!
Genuine Hotels.com guest review
4 night trip with friends Nov 6, 2015
joubert
GB
3.0 / 5Good
"It's a okay stay"
The location of the hotel is excellent. You cannot get better. However, be warned that because your are right in the city center, it is noisy until really late at night. The service is really good, and the hotel is overall in great condition. The breakfast is fair, and internet is available, however a bit slow in the room we had. Here are the bad points: this is a shared bathroom guesthouse. Usually I have no problems with this however they only clean it once, in the morning, and they provide only one hand towel and one for the floor for the shower. Let me say that at the end of the day, those towels are pretty gross. And if a client does something disgusting the toilet, well we are all stuck with that for the rest of the day. For your personal towel they provide, they do not change it so I guess you have to ask for a new one when needed. The room was not cleaned during our stay and is pretty small. We had the Tejo room. Do not take this room as it is RIGHT IN FRONT of the bathrooms, which means that you can hear people getting in and out during the night. And also some more noisy people doing their business. It is really annoying. The other rooms are away from the bathrooms so I guess they are more comfortable...
Genuine Hotels.com guest review
3 night trip with friends Oct 9, 2015
Janie
CA
4.0 / 5Excellent
"Nice little guesthouse in a great location"
The staff is very friendly, the shared toilet is always very clean and the breakfast with good quality food. On the other hand, the rooms can be a bit noisy. Overall, highly recommended.
Genuine Hotels.com guest review
2 night romance trip Sep 18, 2015
Daniel
GB
2.0 / 5Fair
"Too noisy for us."
On the upside. Staff helpful, hotel clean, beds comfortable, location great. Negatives - if you need quiet, this is not the place to choose. First room, noise from reception and guests was horrendous and light goes on and off all night right outside our door. no bathroom, no team asking in room etc. Second night no disturbances from staff our guests as 4 floors up, hard going, but they don't have curtains and shutters to keep outside noise out. Very miserable two days. Far too expensive for two poor nights sleep. We're positives, but didn't outweighs negatives.
Genuine Hotels.com guest review
2 night romance trip Sep 13, 2015
Patricia
GB
3.0 / 5Good
"Lisbon Story Guesthouse"
Located in the city centre. Many tourist visiting sites are within walking distance. Staff are helpful. No lift, no air conditoner. So may need to open the windows when sleeping. But it was very noisy outside at night. Shared bathrooms.
Genuine Expedia guest review
Other trip Jul 9, 2015
Lisbon stay
HK
5.0 / 5Outstanding
"Brilliant, cosy, Central hotel"
Lovely hotel, so central to everything, restaurants close by, great breakfast in a lovely room. Great and helpful staff who suggested places to go and explore, were also helpful with directions and provided metro map. Beautiful boew of the square from bedroom window, overall a lovely stay. Gutted we couldn't stay longer!
Genuine Expedia guest review
Other trip Jun 19, 2015
Sophie
GB
5.0 / 5Outstanding
"Great location, very helpful staff"
Location was great, city centre is on your doorstep. Bed was very comfortable. Hotel staff were extremely helpful and had lots of recommendations when we asked. Breakfast was a simple continental cold buffet but was sufficient. Would recommend a private room as the bathrooms were regularly busy in the mornings.
Genuine Expedia guest review
Other trip Jun 4, 2015
Daniel
GB
4.0 / 5Excellent
"Unique experience"
Quite literally a guest house. They make you feel at home. Although devoid of the trappings of a hotel, it's not too bad if you're travelling alone. Their rooms have names instead of numbers, and each has its own little history recorded in a small diary by prior guests.
Genuine Hotels.com guest review
6 night business trip May 23, 2015
Turbo
IN
4.0 / 5Excellent
"excellent location and sevice"
Very small but cozy room. Really close to rossio square and other spots. Really kind services.
Genuine Hotels.com guest review
3 night trip with friends Mar 26, 2015
Seoyoon
GB
4.0 / 5Excellent
"Great location"
Great location, hotel is basic but what it may lack, it makes up for in cleanliness and friendliness! Would stay again without hesitation!
Genuine Expedia guest review
Other trip Dec 2, 2014
A Traveler
GB
5.0 / 5Outstanding
"Lovely weekend"
Our stay was amazing, the hotel location is perfect so close to everything! The rooms were lovely, cool and clean. One of our rooms had a bathroom with a rather low ceiling but it was not a minus, just make sure you dont pick that room if you're over 175cm tall. Breakfast was simple but all you needed. And atmosphere was lovely. Everyone was pleasant and super helpful!!
Genuine Hotels.com guest review
2 night trip with friends Nov 7, 2014
Dominika
GB
2.0 / 5Fair
"Not what we expected!"
This place is a glorified hostel, not what I would call a guesthouse. Our room was on the top floor, the roof was very low, this was mentioned in the room description, but at its lowest it is closer to 1 metre from the floor not 1.5. There was no air conditioning, so was very hot, if you opened the windows it attracted bugs. On the plus side the staff were friendly and the room tidy. The location was ok (close to main square), however we arrived at night, and there were some 'interesting people' hanging out at the front door.
Genuine Hotels.com guest review
1 night romance trip Oct 3, 2014
BillyBob
GB
5.0 / 5Outstanding
"Loved it!"
I loved this beautiful place. The hotel is by a lively, central Lisbon square, right by Roussio metro - perfect if you're seeing Lisbon for the first time and want to see all the sights. Our cheery room was small but had all the basics. The beds were comfortable and after all of our adventures, I had no problem sleeping off. The only improvement would be to have more storage. Whilst we had to share the WC with one other couple, it was always kept clean and inviting. There is a wonderful cosy area filled with travel books where guests can get refreshments, play guitar and hang out. The free breakfast is also served in this communal area. There is also a tiny (yet absolutely gorgeous) roof terrace where we spent one night under the stars. We thought that there would be free WiFi but for the first day and a half, this was not available due to a recent storm. The staff were very apologetic about this and we had intermittent WiFi on the last day and a half. Finally, the staff are so helpful and friendly, willing to give advice on things to see and where to eat (note: Casa do Alentejo was amazing!) All in all, a fantastic place and I can't wait to return!
Genuine Hotels.com guest review
3 night trip with friends Sep 27, 2014
Hirra
GB
3.0 / 5Good
"More of a hostel than a hotel, but a good one!"
Location is superb, as are staff. Free breakfast is excellent with a variety of different sweet and savoury options on fresh bread, and you can squeeze your own orange juice. Rooms are very small indeed, but very well laid out. We didn't have problems waiting for bathrooms, but hot water ran out very quickly indeed, and especially if someone else was using another bathroom at the same time, which was really disappointing.
Genuine Hotels.com guest review
2 night romance trip Jul 13, 2014
renmus
GB
4.0 / 5Excellent
"Exceptional location and friendly staff"
The hotel is fantastically located for access to transport and many of Lisbon's tourist attractions and transport. The staff are very welcoming, the facilities are clean, the breakfast buffet was fantastic and it really felt like a good place to be. Booking was simple, as well as checking in and out. I arrived quite early and that wasn't an issue at all. I would definitely stay here again.
Genuine Expedia guest review
Other trip Jun 21, 2014
B
GB
4.0 / 5Excellent
"Good for a few nights"
I stayed here for 2 nights and would say the price accurately reflects what you get out of the place. The neighborhood seems very sketchy but I was a single female and was fine the whole time. The rooms felt very similar to staying in a University dorm life - room and shared bathrooms. They were clean and bare. I really liked the whole "story" theme of the guesthouse - there were quotes everywhere. Breakfast was okay (not as amazing as the reviews would suggest) but the staff was very friendly. One thing to note is that the walls are very thin. In the morning, we were woken up by the staff cleaning the room next to ours - we could hear everything so much that it felt like they were in our rooms. Just beware that you might not be able to sleep in!
Genuine Hotels.com guest review
2 night trip Jun 5, 2014
A Traveler
GB
4.0 / 5Excellent
"Nice hotel with reasonable price!"
The hotel is very lovely, we stayed in a room with en-suite bathroom. The room is lovely and clean, only downside is we went there the beginning of May and the weather was kinda warm--had to open the window. By that, there were noises from the street below. (The location is excellent, near everything but the neighbourhood is not so great) The staff were very nice and attentive. They have the "tiny terrace" which is located on the same floor with our room- top floor. It is vwry relaxing to sit out there and enjoy the cool breeze and sun.
Genuine Expedia guest review
Other trip May 8, 2014
Foei
GB

The following reviews were posted by hotels.com guests from other countries:

5.0 / 5Outstanding
"친절한 호스텔 좋은 위치"
일단 주인장이 대단히 호탕하고 친절하시고,뭐든 도와주려고 하는 사람입니다. 객실에 창문이 커서 아침에 눈뜨면 좋았습니다. 저렴한데 조식까지 잘 먹을수 있었고 호시우 광장 앞이라 메트로,버스,트램 모두 이용할수 있어요. 방에 난방시설이 없지만 춥지는 않았습니다.
Genuine Hotels.com guest review
2 night trip Jan 24, 2016
A Traveler
KR
4.0 / 5Excellent
"excellente localisation et très bon service"
Excellente localisation avec un service de qualité. On regrettera simplement la taille de la chambre, les douches communes et l'absence de télévision.
Genuine Hotels.com guest review
3 night romance trip Jan 20, 2016
julien
FR
4.0 / 5Excellent
"Bel posto nel cuore di Lisbona"
Fantastica location
Genuine Hotels.com guest review
3 night romance trip Jan 8, 2016
A Traveler
IT
4.0 / 5Excellent
"ロシオ駅近く 超便利!!"
ロシオ駅にとっても近く どこに行くにも便利でした。 スタッフの方も親切にしてくださいました。 わかりにくいと口コミに書いてありましたから事前に下調べをしておいたのですぐに見つかり一安心でした。
Genuine Hotels.com guest review
1 night romance trip Dec 29, 2015
MEGUMI
JP
4.0 / 5Excellent
"Una grata experiencia"
Se trata de un hostel con encanto y un personal muy amable. Tiene una situación perfecta para conocer Lisboa y las habitaciones, al menos la Azulejos que nos tocó a nosotros es muy amplia y luminosa. La única pega es que la wifi no llegaba muy bien, por lo demás fue una grata experencia y totalmente recomendable.
Genuine Hotels.com guest review
2 night romance trip Dec 5, 2015
Miguel
ES
5.0 / 5Outstanding
"ROMANTICA LOCATION PER UN WEEKEND A LISBONA"
tre giorni di relax in coppia nella splendida lisbona. guest house perfetta per coppiette giovani (molto informale - e molto in "verticale" visti i tanti gradini per salire e scendere..).. bella location a due passi dalla metro e praca Rossio. colazione super e wifi ottima
Genuine Hotels.com guest review
2 night romance trip Nov 17, 2015
michele
IT
2.0 / 5Fair
Séjour agréable, beau temps L'hôtel est bien situé par contre, il n'accepte pas la CB, les douches sont froides, les waters et les douches sont sur le palier et ensemble.
Genuine Hotels.com guest review
3 night romance trip Nov 8, 2015
THIERRY
FR
4.0 / 5Excellent
Idéalement situé pour visiter Lisbonne. Cerise sur le gâteau , accueil en Français et de bons conseils.
Genuine Venere guest review
3 night family trip Nov 3, 2015
Jean-Yves
FR
4.0 / 5Excellent
"Personale gentilissimo"
Hotel in posizione centralissima. Appartamento ben pulito, ristrutturato,spazioso, ma un po' spartano. Personale gentilissimo. Letti molto comodi, non altrettanto i cuscini. Assolutamente consigliato.
Genuine Hotels.com guest review
5 night trip with friends Oct 29, 2015
DANILO
IT
4.0 / 5Excellent
"居心地が良い"
思った以上にロシオ広場に近く、観光に関してすごく良い立地でした。朝ご飯も美味しく、スタッフの皆さんも明るく良い方達ばかりでした。1つ言うならば、鍵が少しクセがあるため開けずらい場合があります。慣れれば大丈夫だと思います。
Genuine Hotels.com guest review
2 night trip Oct 18, 2015
KEIKO
JP
5.0 / 5Outstanding
"everything was just perfect"
We loved this place and would like to thank the lovely staff
Genuine Hotels.com guest review
1 night trip with friends Oct 12, 2015
Melissa
IT
5.0 / 5Outstanding
El apartamento es muy bonito, cómodo, con mucha iluminación natural, el baño y la cocina son muy amplios,las personas que nos atendieron fueron muy amables y eficientes. Fue una estancia muy agradable... volvere sin duda!!!
Genuine Hotels.com guest review
1 night family trip Oct 8, 2015
Not Provided
ES
3.0 / 5Good
"Guesthouse in the very central area!"
On the edge of the part of the town that looked a bot scary at first look. But better then first impression. In front of the hotel always a group of the people who we were suspicious of. Lady at the reception understood that we got a bad first impression and explained us situation very well. We did not feel unsafe after that. Apartment was very nice. Very close to the city center (100 m). Still difficult to find the entrance. They accepted only cash. Noisy in the room (street noise) until approx 2 am. Stayed just one night, traveled early so we did not taste the breakfast.
Genuine Hotels.com guest review
1 night family trip Oct 9, 2015
Vibeke B.
NO
4.0 / 5Excellent
"Great value for money"
Very nice hostel. Very service minded staff. This is a comfortabme in the center of the city
Genuine Hotels.com guest review
1 night trip with friends Oct 6, 2015
Jeppe
DK
4.0 / 5Excellent
"Ottima posizione che vince su tutto"
Ottima posizione, super centrale. Ottima accoglienza e disponibilità da parte dei ragazzi della reception aperta 24 ore/24. La stanza era un po' piccolina, ricavata tra due sopra e sottoscale e senza armadi, ma per un soggiorno breve come il nostro non è risultato un problema e ha prevalso la comodità di essere in centro.
Genuine Hotels.com guest review
3 night romance trip Oct 3, 2015
Sara
IT
4.0 / 5Excellent
"満足。"
ホテルのスタッフの対応とホテルのロケーションには、とても満足しています。
Genuine Hotels.com guest review
2 night family trip Sep 17, 2015
TOMIZO
JP
3.0 / 5Good
"Ferie"
Værelset var MEGET sparsomt møbleret. Kun 2 badeværelser til 7 værelser, de fleste var db.værelser
Genuine Hotels.com guest review
3 night romance trip Sep 12, 2015
Hanne
DK
3.0 / 5Good
"Guesthouse in guter Lage"
Zimmer wurden nicht geputzt
Genuine Hotels.com guest review
3 night romance trip Sep 11, 2015
Brigitte
DE
4.0 / 5Excellent
"Hôtel bien placé"
Bonne situation géographique Le personnel est très sympa et donne de bons tuyaux pour les visites, resto...
Genuine Expedia guest review
Other trip Aug 31, 2015
lilou
FR
5.0 / 5Outstanding
"март 2015"
не очень понравился номер, окошко под потолком, похож на чулан под лестницей.Правда в нем только ночевали.Потрясающе приветливый персонал, готовый всегда и во всем помочь. Отель расположен очень удачно, рядом метро, остановка знаменитого трамвая, все достопримечательности в пешей доступности.Действительно неподалеку собираются афро-португальцы, но не напрягает. Попали даже на какой-то их митинг-концерт с колоритными национальными плясками и музыкой. Завтраки - просто по домашнему, можно самому приготовить горячее, или тосты, нарезки,булочки, сладкие апельсины, большой выбор чая, кофе. интернет в номере вполне работоспособен
Genuine Hotels.com guest review
4 night romance trip Mar 20, 2015
julia
RU
2.0 / 5Fair
"Centralt men småt."
Man skal være ung og frisk for at være på dette guesthouse. Der er kun lige hvad der skal bruges. Vi fik et lille værelse, og var 6 værelser om at dele to badeværelser. Hvor bruseren iøvrigt var mindre god, og man skulle spørge om toilet papir og sæbe da vi midt i opholdet ikke havde mere. De ville også reservere en plads til noget fado musik, men det gik der koks i. Morgenmaden var ok, bortset fra rummet, hvor man skulle sidde på puder på gulvet. Det var lidt bøvlet og ikke rigtigt for lidt ældre som os. Det lå meget centralt og var rimeligt i pris. Og personalet var imødekommende, men fik ikke rigtigt kommunikeret tingene videre til kollegaerne.
Genuine Hotels.com guest review
8 night romance trip Aug 4, 2015
Marianne
DK
5.0 / 5Outstanding
"Nous le recommandons !!!"
Petite chambre très sympathique ! Du charme et une petite terrasse sur les toits en plein centre de Lisbonne ! Juste la salle de bain qui est très jolie mais sous les rampans donc pas possible d'être debout pour se doucher ! Accueil parfait ! On y retournera avec plaisir !
Genuine Venere guest review
1 night romance trip Aug 11, 2015
Maxime
FR
3.0 / 5Good
"Hotel avec tres bon emplacement"
Hotel sympa Vue exceptionnelle sur la place du Rossio Bemol pour les escaliers...ne pas prendre de valises trop lourdes... Sinon satisfaite de l'hotel
Genuine Hotels.com guest review
1 night romance trip Aug 11, 2015
A Traveler
FR
4.0 / 5Excellent
"Chill out a Lisbona"
Ottima posizione, personale disponibile e cortese 24 ore su 24, ambiente molto curato, nuovo e di design. Consigliato per coppie, sconsigliato ad anziani o a chi ha difficoltà motorie dato che le scale sono strette e ripide, trattandosi di un palazzo tipico del centro di Lisbona.
Genuine Venere guest review
2 night romance trip Jul 18, 2015
Barbara
IT
5.0 / 5Outstanding
Sehr freundliches Personal und super Frühstück mit selbst gepresstem Orangensaft. Der Frühstücksraum ist sehr bequem und gemütlich mit einem Meer von ausgelegten Kissen. Das Guesthouse liegt sehr zentral und die Metro Stationen Rossio (Linie Grün) und Restauradores (Linie Blau) sind innerhalb von einer Minute erreichbar.
Genuine Hotels.com guest review
4 night romance trip Jul 9, 2015
A Traveler
CH
3.0 / 5Good
"Hotel not recommended"
Home feel Hotel, Nice staff. The hotel description did not mention no lift, no air condition in the rooms. No worth 3 stars. We stayed at the roof rooms, we could not stand straight in some areas inside the rooms. Taxi cannot stop in front of the guesthouse.
Genuine Hotels.com guest review
3 night trip with friends Jun 14, 2015
A Traveler
HK
4.0 / 5Excellent
"good!!!"
좋아요, 일단 주인분께서 굉장히 친절하시구요, 묵는날, 묵고 난 다음날 짐도 맡아주셔서 편하게 여행할수있었어요 ㅠㅠ 저희 마음도 편하게 해주셨다는. 원래 조식이 8시30분부터인데 더 일찍나가야해서 안먹으려고 하니 먹고 가라며 챙겨주시고 화장실이 공용이긴한데 붐비지않아서 편하게 씻었구요, 완전 번화가에 있어요 ^^ 위치도 짱 방이 완전 안락하진않지만.. 하루이틀 친구랑 묵기에 괜찮아요
Genuine Hotels.com guest review
1 night trip with friends Jun 21, 2015
A Traveler
KR
4.0 / 5Excellent
"Auberge sympa, calme, bon marché."
Très bien situé et calme. Accueil sympa et personnel serviable. Chambre petite mais propre. Bon rapport qualité/prix.
Genuine Hotels.com guest review
7 night trip with friends May 23, 2015
Philippe
FR
4.0 / 5Excellent
В целом отель понравился, в номере чисто, с улицы не шумно, хотя отель находится в центре жизни Лиссабона. Утром предоставляется возможность готовить самим, есть кухня, персонал отзывчивый - всегда помогали и подсказывали что было не понятно. Местоположение хорошее, рядом вокзал Россио и метро. Много магазинов. Цена - качество отеля соответствует.
Genuine Hotels.com guest review
3 night trip with friends Jun 12, 2015
Uladzimir
RU
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews
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