friendly staff, nice view, small but very cozy pool,very close to restaurant area and hotel has very unique local character. no need AC, open window and feel the natural air!Genuine Expedia guest review
Hotel was excellent is a great location with fantastic views of the city. Be warned and bring flat shoes as Lisbon is extremely hilly. Hotel is on one of the hills just of the main street but the hill is extremely steep but there is a tram outside if case you are unable to make the walk. Staff were excellent and I would recommend to anyone who likes […] to treat them selves.10 out of 10 Read moreGenuine Hotels.com guest review
"Would not recommend to anyone, not even enemies"
We got our room cancelled the very day we were supposed to check in, leaving me and my company totally stranded in the crazy busy high season! No compensation (well, they could spare us a room in mid September but this was mid August). This is so not how two run a business.Genuine Hotels.com guest review
Toppen!Genuine Hotels.com guest review
Wunderbarer zentraler und doch ruhiger Ort, sehr stilvolles gestaltetes, Interieur, sehr freundliches und hilfsbereites Personal. Unbedingt empfehlenswert!Genuine Hotels.com guest review
superbe séjour chambre grise n5avec un petit balcon; petit déjeuner sympathique et copieux et pour des œufs il faut juste les commander; hôtel bien situe seul bémol le telepherique qui vous remonte a l’hôtel ferme a 845pm après cette heure, il faut monter a pied a peu près 260 marches!!!les chambres ne sont pas équipées de miroirs grossissants...Personnel […] très sympathique et souriant; recommandation pour un séjour relaxant avec un beau jardin et une piscine au coeur de Lisbonne; Super Sylvie et Alain Read moreGenuine Hotels.com guest review
"Style and Friendliness"
09/10/14 Convo Liverpool
This is an absolute gem of a place with period charm and a lovely terrace and pool area with magnificent views over the city. But even better than the historical ambience are the staff who are exemplary and genuinely friendly. You feel as if you are a house guest not just another customer passing through. Everything has that personal touch, even breakfast which is served to you directly at your table. And their advice on restaurants and places to visit is spot on. We stayed six nights and would return without hesitation in the future. Our sincere thanks to Barbara and the team for making it a memorable time and for giving us such a good base from which to explore the wonderful city of Lisbon.
"a fairytale - loved it"
09/10/14 PaulineSH0211 Groningen, The Netherlands
It is a very pleasant and beautiful boutique hotel. The staff is very engaging. De location is perfect. The rooms are very comfortable, chique and clean. We loved the secret garden. Bed was very good. Breakfast was excellent. The view is beautiful. Near the centre, but such a quiet place. Almost like a fairytale. We loved it and we will come back again as soon as possible.
09/09/14 JoachimW2 london
Very pleasant quality boutique hotel with privacy, very engaging and helpful staff and excellent location. Arrived late evening and left morning thereafter. Ergo, if you can, do please stay and allow yourself time at this hotel. A tranquil haven in the middle of Lisbon and with a wonderful terrace for breakfast and pool below. Appears to attract a quality clientele. Whilst this was a business trip, will definitely book again for both business and private stays.
"Marvellous - hope to be back again soon!"
09/05/14 SandraViennaAustria Vienna, Austria
Central, silent, beautiful view, pool to relaxe between sightseeing tours, wonderful rooms, stylish and functional - we loved it! The trip to Lisboa had been a birthday present for my boyfriends 40 birthday - and he is still talking about it! (Only positive things). 100% recommendation!!!
"feel at home with some luxury in lisbon"
09/05/14 Angela G Wolverhampton
Good welcome, enthusiastic staff, elegant comfortable room and good location, nice breakfast in walking distance to city centre and all its attractions Everything you could wish for spending a weekend in a lively city.
"Outstanding relaxed personal service"
09/04/14 obrien938 United Kingdom
I stayed at Torel Palace for a few days with my daughter . The hotel itself as others have said feels more like a large private house . The most outstanding aspect for us was the wonderful young staff. They really made our stay in Lisbon / their recommendations for dinner were spot on . They happily chatted though the options and even made two alternative reservations for us to choose from when their first recommendation was fully booked. In fact the one time we relied on our own trip adviser research we were bitterly disappointed ! Can't wait to go back with my husband .
"Review by retired couple from Australia who travel extensively"
09/04/14 Ric H Adelaide, Australia
We found the hotel to be excellent in every way, the accommodation, the location and the service provided by staff. We found the breakfast to be most satisfactory and the staff did everything possible to assist. We had a corner suite on the top floor. It was a beautiful large comfortable room with a large bathroom. The location of the hotel high above Lisbon is perfect for allowing one to drop into Lisbon by the closely located funicular carriage to experience the sites, do some shopping or eat at the numerous restaurants and then retreat to the peace and calm of this beautiful hotel. If we return to Lisbon we would definitely stay at the Torel Palace again.
"A gem in busy Lisbon"
09/04/14 John F London, United Kingdom
This is a small comfortable hotel which is also stylish, friendly.....and very central to Lisbon. It's near all the shops, culture, bars and restaurants. It's also peacefully apart from them so there's no noise or disturbance. I strongly recommend it.
"Very good hotel"
09/04/14 Rachel75010 Paris, France
We reallly enjoyed our stay in this lovely hotel. Good location (5 minutes walk from center, you can also take the funicular), nice room decorated with style. The staff is very polite and helpful. Breakfast on the terrace with a beautiful view (plan to take a pullover or a scarf, it is a bit chilly in the morning! but you may be lucky enough to spot a large group of green parakeets flying in front of the terrace...) We would gladly stay again in this hotel and strongly recommend it.
"Fanastic Hotel in heart of Lisbon"
09/04/14 Jo B London, United Kingdom
We stayed with 2 children for one night on route to the coast - wish we'd stayed longer. All members of staff friendly and could not do enough for us. Pool area an oasis of calm with lovely views. Breakfast patio - stunning and extra touches like being able to order a drink and sit out on the terrace at midnight added to the experience. Small but worth a mention -being given a blanket so we could enjoy our very late nightcap! Cant recomment it highly enough
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