All hotels in La Fortuna (Alajuela), Costa Rica
1 room, 2 adults
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La Palma, La Fortuna, Alajuela, Costa Rica, ‏‎800-491-6126
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Hotels.com reviewsTripAdvisor reviews
4.0 / 5Excellent

Score breakdown (from 40 reviews)

Average rating for:

  • Cleanliness
    4.2
  • Service
    4.2
  • Comfort
    4.0
  • Condition
    3.9
  • Neighborhood
    4.2
4.0 / 5Excellent
"Great volcano view"
We were at #2 - great view on volcano, nice room, great balcony...
Genuine Hotels.com guest review
2 night romance trip Jan 27, 2016
A Traveler
US
4.0 / 5Excellent
"Great accommodations!"
Good stay! Great location with interesting bungalows instead of rooms,each facing the volcano. Very private. Excellent breakfast included in the price. And it was a great price from Hotels.com!
Genuine Hotels.com guest review
1 night family trip Jun 29, 2015
Robert
US
4.0 / 5Excellent
"Accomodating staff"
We arrived and told our rooms air conditioning was not working. Staff was very apologetic and brought a fan to our room so we were able to be comfortable. They were very helpful in giving us tip on where to go for hot springs and other attractions. In all it was a very nice stay and a decent breakfast as well.
Genuine Expedia guest review
Other trip Apr 26, 2015
Crystal
US
5.0 / 5Outstanding
"Perfect for us"
Maria was very friendly and made our stay perfect, arranging transportation and offering to help, without pressure of selling us something. The only negative is weak Internet service at our bungalow and kind of slow Internet overall.
Genuine Expedia guest review
Other trip Feb 11, 2015
john
US
3.0 / 5Good
"great location"
We were trying to stayclose to the volcano and close to our excursion site the next morning at Sky River Drift. This place was perfect for that. The hotel is older, and not in particularly great shape, but we were badically just sleeping there. There were too many clouds to actually see the volcano unfortunately. Our only real complaint was that was our worst supper in Costa Rica. Food was bland and not enjoyable. Breakfast was fine though. Would stay again, but would eat dinner elsewhere.
Genuine Expedia guest review
Other trip Feb 10, 2015
Elayne & Frank
US
5.0 / 5Outstanding
"la fortuna"
A beautiful setting at the base of Arenal. Breakfast was outstanding each day and Tatiana and Marie were welcoming and very helpful. We love our cabana and I know we will return.
Genuine Hotels.com guest review
2 night romance trip Jan 24, 2015
ROGER
US
4.0 / 5Excellent
"God hotel for base camp"
Nice, clean hotel. We used it as a place to sleep, during the day we went out to do all the different activities around La Fortuna.
Genuine Expedia guest review
Other trip Jan 29, 2015
David
US
3.0 / 5Good
"Great view but disappointing accommodation"
great location, gorgeous views but mediocre accommodation. We stayed in cabin #2 which is handicap accessible. Although its location is great - right in front of the volcano, it's shape is mediocre. We had aunt and inspect infestation both night. The gap under the front door is huge and lets anything in - and possibly snakes. It is too bad because this hotel has great potential. It would not take much to take it to very good. At the same time, it won't take much to take it to bad.
Genuine Expedia guest review
Other trip Dec 29, 2014
Richard
US
5.0 / 5Outstanding
"Beautiful setting in Costa Rica"
Very much enjoy our stay in this beautiful setting. Delicious breakfast every morning, and wonderful helpful staff.
Genuine Hotels.com guest review
3 night family trip Nov 22, 2014
Frank
US
4.0 / 5Excellent
"BEST VIEW!"
Breathtaking view from your bungalow! Service was a little annoying. There is no phone in your bungalow so whenever you have any concerns, you have to walk over to the reception. Right when we got into our hotel and showered, we noticed big ants (i mean BIG) that were crawling out of the drain - at least 50. We were super paranoid of the ants crawling into our suitcases and our bed since we did see some of the attempt it. Food - to get food you had to go to the city (La Fortuna) which was a hefty cab ride. I believe ours cost about $15US which is a lot of money to go grab a meal. There are no restaurants offered at this hotel however a hotel about 300m away called Arenal Hotel (I believe), had AMAZING dinners. We absolutely loved their menu however I do no recommend you walk there at night. It is super dark - we did it and were terrified each time. Breakfast was great and not to mention free. Overall, aside from the ant problem, the bungalow is beautiful. It feels secluded from the rest of the bungalows which is great and the view is just jaw-dropping gorgeous. Just keep in mind, this hotel is for those that want the view. If you want a city-like feel, then this is not the place for you since going to the City is such an inconvenience. Also, the hotel offers adventure packages which are relatively competitive.
Genuine Hotels.com guest review
2 night trip with friends Nov 21, 2014
banuja
US
5.0 / 5Outstanding
"Best view of volcano"
Best view of volcano. Beautiful cabins and grounds. Would highly recommend. Liked the fact we had individual cabins with our own porch looking at the volcano. Decorated very nice also.
Genuine Expedia guest review
Other trip Oct 3, 2014
mike
US
4.0 / 5Excellent
"Nice place!"
It is a good place to spend the night. The rooms are private and quiet
Genuine Expedia guest review
Other trip Sep 23, 2014
Maritza
US
5.0 / 5Outstanding
"great stay"
The bungalow was quaint with a great view. The staff were friendly and helpful. Breakfast was authentic and delicious. The stay was very relaxing and comfortable, even though the bed was a little harder than what I typically prefer.
Genuine Hotels.com guest review
1 night romance trip Sep 10, 2014
A Traveler
US
4.0 / 5Excellent
"Nice hotel close to tabacan hot springs"
We went in July and there was only one other cabin occupied. Every morning a very nice woman cooked a delicious breakfast for us. The cabins were simple but adequate. For the price we were satisfied
Genuine Expedia guest review
Other trip Aug 10, 2014
sheila
US
4.0 / 5Excellent
"Relaxing Bungalows"
3-4 min ride on main hwy outside of town. Cool, bright paint scheme in cute bungalows, perfect for a base to explore area. Each has small balcony with table and chairs to enjoy the birds, read, and thunderstorms watching (July). Coffee maker in room with fridge. 2 breakfast choices come with fruit and juice: - eggs & ham,toast, no beans/rice or - eggs, beans and rice. Coffee is so flavorful I did not miss my daily British cuppa!! Owners are very accommodating. Asked for eggs fried for a change since typical is scrambled with beans and rice, and jam for the plain toast -- tipped them well at the end of the stay :) Borrowed umbrellas for rainy season / torrential rain the day we hiked. They gave us some milk for our in-room coffee as we forgot to buy at store. FYI's -- Wifi seems to cut out around 10 pm and 'hot' water on dial seemed best at 1-2 o'clock position and lasted for a quickie rinse. Bought a soap at the local store in town for 20 cents (as well as the coffee to take home 4 bucks /12 oz) for our 4 day stay with 4 bodies to soap; the hotel ones are the size of a quarter which is ample for an overnight. Pool and spa are ice cold -- too bad they cannot tap the local thermal pools ;) They actually said they are working on it so maybe the next visit! Overall a very enjoyable stay and I would return.
Genuine Hotels.com guest review
3 night family trip Jul 16, 2014
LuLu
US
5.0 / 5Outstanding
"Cozy, few-frills stay"
The staff was very helpful, and breakfast each morning was delicious. The hotel is a few miles from La Fortuna, and they do not serve meals after breakfast, so you will need a car to get to food and other attractions. My wife and I had a wonderful time. Make sure you know if you are coming during the rainy season - we didn't see the top of the volcano during our 3 night stay. I highly recommend it!
Genuine Hotels.com guest review
3 night trip Jul 18, 2014
Matt S.
US
4.0 / 5Excellent
"Very Serene"
Stayed for 3 nights, very peaceful. Downside is that it is a bit of a drive from town.
Genuine Expedia guest review
Other trip May 29, 2014
A Traveler
US
4.0 / 5Excellent
"Very nice hotel - safe and beautiful surroundings"
We really enjoyed our stay at this hotel. The room was large enough for four and it was very clean. The only negative was that the mattress was hard, but other than that, no complaints. We also liked that this hotels was set back from the road. Some of the other comparable hotels were right on the road and right next to another hotel. Each bungalow had privacy and a nice view. Breakfast was very good, fresh fruit, eggs and toast. The surroundings are pretty with lots of birds around. We also felt very safe on the property.
Genuine Expedia guest review
Other trip Apr 22, 2014
KA
US
4.0 / 5Excellent
"nice hotel to stay"
The hotel is small, but very nice. The rooms are little bungalows with a nice environment. People are very friendly and the view to the volcano is nice
Genuine Expedia guest review
Other trip Feb 24, 2014
jorge
US

The following English reviews were posted by hotels.com guests from other countries:

4.0 / 5Excellent
"Excellent place to stay if you have your own car"
Very nice place to stay - peaceful, great view of the volcano from your private deck, birds everywhere, comfortable bed. But beware - this hotel is about 8 km from town (Fortuna) and there is very poor-no bus service here so I don't recommend staying here without your own vehicle. Taxis are also quite expensive here since things are spread out. But highly recommend the hotel otherwise - great breakfast in airy outdoor dining room, great pool, great room, friendly staff.
Genuine Hotels.com guest review
3 night romance trip Apr 5, 2015
Helen
CA
1.0 / 5Poor
"Beware of Bugs / Insects"
We stayed in cabin #1 (-) lots of bugs, all over bed and walls (ants, spiders, lizards, mosquitoes, etc) (-) holes in the bathroom walls and floors allowed more bugs to enter during the night (-) cabin #1 looks nothing like any of the pictures posted on hotels.com (-) small snake found in hot tub (common area) (+) good view of volcano and kitchen staff (=) decent breakfast
Genuine Hotels.com guest review
4 night romance trip Mar 22, 2015
A Traveler
CA
1.0 / 5Poor
"no need to live there."
I thought it was close volcano so can have more view , but it is same if you live in the nearby town la fortuna. You can have more choices of food, hotels and more travel routes. The volcano route supplied by the hotel has no difference between with the view when you sit in the hotel. I booked a trip back to san jose in the second day, but when we were ready to leave in the morning, the staff told us need to pay additional $80 to chane a private driver because the trip we ordered has no seats. Now talk about the worst part. The door and windows of the room have lots of gaps to allow many unknown insects in and out. I found my leg near ankle inflamed for 4CM* 5CM square in the second day morning. After asked one local guide when back to san jose, I bought a gel named ALERGEL to cure it. It cured the problem in two days. But I had a high fever for three days till today after back from this country. I have tried many medicine but no effect. It is a long and true story, but it is the worst experience in CR. I will never go back.
Genuine Expedia guest review
Other trip Jan 19, 2015
A Traveler
CA
4.0 / 5Excellent
"Rating of Hotel Miradas"
I BOOKED TWO ROOMS: 1- COUPLE & 1 - FAMILY. In my opinion, the family room had 1 queen size bed and 1 single bed, hence 4 persons were accommodated in the family room. upon my check out, I was told I had to pay $20.00 per night fee for 2 persons additional, a total of $80.00, which I found was inappropriate.
Genuine Hotels.com guest review
2 night family trip Oct 24, 2014
JENNIFER
MX

The following reviews were posted by hotels.com guests from other countries:

5.0 / 5Outstanding
"Excelente lugar"
Muy buen lugar, las cabañas excelentes, bastantes cómodas, sin duda volveré a ir..
Genuine Hotels.com guest review
1 night romance trip Nov 20, 2015
Joseph
CR
5.0 / 5Outstanding
"Mooie bungalows midden in prachtige natuur"
Prima hotel! Mooie bungalows prachtig uitzicht over vulkaan en natuurschoon. Heerlijk rustg
Genuine Hotels.com guest review
2 night romance trip Aug 22, 2015
Jacqueline
NL
5.0 / 5Outstanding
"Buena opcion"
Solo pasamos una noche pero la joven en recepcion fue muy servicial. La cabaña tenia una vista exepcional al Volcan y el precio muyrazonable. Pasamos una excelente noche.
Genuine Hotels.com guest review
1 night romance trip Jul 10, 2015
Edgardo
CR
5.0 / 5Outstanding
"Muy agradable!"
Acogedor, pequeño pero cumple con todos los detalles para hacer la estadía perfecta y super cerca de todos los lugares de La Fortuna.
Genuine Expedia guest review
Other trip Jun 29, 2015
Mary
MX
2.0 / 5Fair
"Bungalow de madera, poco cómodo."
Consta de peños bungalows y nos tocó uno de madera, pequeño, con un baño antiguo. Casi parecía que dormíamos en una tienda de campaña, ya que el aislamiento del exterior es muy escaso y se oian durante toda la noche los reuidos de los grillos y el resto de los animales. No está a la altura del precio.
Genuine Hotels.com guest review
1 night romance trip Feb 25, 2015
Santiago
ES
1.0 / 5Poor
"Uselt bemötande"
Vi hade en förbetald bokning sedan lång tid, men inte förrän ankomst får vi besked om att rummet inte är tillgängligt. Ett reparationsbehov man känt till ett par dagar. Det fanns ingen hövlighet alls. Vi blev tvugna att på plats själva leta efter passande alternativ eftersom hotellet endast bokat ett alternativ med exakt samma pris och inte var intresserad av vilken typ av hotell vi ville ha.
Genuine Hotels.com guest review
2 night family trip Feb 22, 2015
Börje
SE
4.0 / 5Excellent
"Bonito y acogedor hotel"
Bonito hotel, cuenta con unas acogedoras cabañas tipo chalet. El personal es atento y amable. El desayuno es bueno en calidad y cantidad, facilitado por una personas muy agradables.
Genuine Hotels.com guest review
1 night trip with friends Dec 19, 2014
HERNAN
CR
4.0 / 5Excellent
"Sauberes und schönes Hotel in entspanntem Ambiente"
Die Anlage ist sehr ruhig und entspannt. Die Zimmer sind sauber und gemütlich, wir waren positiv überrascht. Der Aufenthalt hat uns sehr gut gefallen, ich kann das Hotel auf jeden Fall weiter empfehlen. Spitzen-Preis-Leistungsverhältnis. Die Lage ist auch gut, zwischen La Fortuna und dem Nationalpark. Man sollte jedoch mit dem Auto unterwegs sein
Genuine Expedia guest review
Other trip Jan 10, 2015
Britta
DE
3.0 / 5Good
"Excellent and friendly place, but poor kitchen"
The hotel was very nice, and the personnel extremely friendly. Great amenities, but poor food served in the restaurant.
Genuine Hotels.com guest review
1 night family trip Jan 1, 2015
Andreas
DK
3.0 / 5Good
"Vue sur le volcan"
Bonne mais chambre étroite pour un couple & un enfant. Peu de place pour ranger. Cependant vue imprenable sur le volcan. Mérite un peu de rénovation et attention aux chambres avec accès handicapé car l'espace sous les portes laisse rentrer les insectes.
Genuine Expedia guest review
Other trip Dec 26, 2014
elizaz
FR
5.0 / 5Outstanding
"Excelente"
Una muy buena experiencia
Genuine Hotels.com guest review
1 night trip Jul 19, 2014
Mauricio HerreraE
CR
5.0 / 5Outstanding
"Excelente Lugar"
Excelente lugar, alejado del ruido de la calle, las habitaciones tienen mucha privacidad al estar separadas. las instalaciones son muy buenas, muy confortables. El servicio fue muy bueno. Lo recomiendo a quien quiera ir
Genuine Hotels.com guest review
2 night romance trip Apr 12, 2014
Sebastián Valenzuela
CR
5.0 / 5Outstanding
"Fantastisk utsikt mitt i naturen."
Bungalow med terass i naturskönt område med underbar utsikt över vulkanen. Hjälpsam personal, god frukost, saknade dock en restaurang på området.
Genuine Hotels.com guest review
2 night romance trip Mar 8, 2014
Anita
SE
5.0 / 5Outstanding
"Surprising place"
Genuine Expedia guest review
Other trip Oct 22, 2014
Hagit
US
4.0 / 5Excellent
Genuine Hotels.com guest review
2 night family trip Jul 26, 2014
A Traveler
US
4.0 / 5Excellent
Genuine Hotels.com guest review
2 night romance trip Dec 28, 2015
A Traveler
CA
3.0 / 5Good
Genuine Hotels.com guest review
1 night trip Apr 19, 2014
A Traveler
GB

TripAdvisor reviews for Hotel Miradas Arenal

Overall rating:Based on 92 traveler reviews

Most recent traveler reviews:

Overall Rating
"View Arenal volcano from your bed"
02/09/16 Gary K Saranac, Michigan
One thing we wanted to see was the Arenal volcano while we were in Costa Rica. That is why we decided to stay at Miradas Arenal Hotel. The bungalows are quaint in design, but offer a fantastic view of Arenal. The grounds are well kept and offer easy access for people with disabilities. We really enjoyed the view and were delighted with the herd of cattle in the pasture. The owners were very helpful and know the best places to eat and visit.
Overall Rating
"Customer service nightmare "
12/29/15 guyledouche London, United Kingdom
We paid $214 a night to stay here, only hotel room we could find in the area for our required dates. Disappointing is an understatement. We were greeted at the hotel by who I am assuming is the janitor yelling to our taxi driver to take us back to town because they were full before even greeting us or asking us who we were. After telling him to wait a second and explaining we had a reservation he then told or taxi driver to take us away because the rooms were not ready. After explaining that all we wanted to do was drop our bags before going rafting he finally let us get off our cab. Not even a hint of a greeting still. We then proceeded to reception to find a young man wearing a hoodie who decided that playing with a computer was more important than helping (or even acknowledging) guests. Fast forward to the next day when the aforementioned janitor literally told us to go away after we showed up 5 minutes late to breakfast. I don't understand how in a country of such nice and friendly people this hotel manages to hire the two rudest people and allow them any sort of interaction with guests. Whoever runs this place needs to understand that high demand is not synonymous with an opportunity to completely disregard customer service, but the complete opposite. Other comments : - Room had previous guest's hair still on the floor and smelled like wet dog. - hotel is far from town and taxis are very expensive, I wouldn't ever even consider staying here again but even less without a car. - views are beautiful and the hotel's grounds are very nice. Bed is comfortable. Remember you can get all that in cheaper places that don't treat you like a dog.
Overall Rating
"Perfect location "
12/28/15 HelB_1990 Maidstone, United Kingdom
This complex is such a gem, with so many other hotel options in the area it was tricky narrowing down my choice but I am so pleased I chose this place. The volcano view is amazing and the hut we stayed in was fantastic and so comfortable. There are plenty of shops just a short drive down the road toward la fortuna, souvenir shops, restaurants and a supermarket are all at your disposal.
Overall Rating
"Nice bungalows at Hotel Miradas"
12/10/15 Brant3 Toronto, Canada
Had an enjoyable stay at Hotel Miradas. Their bungalows are private and provide great views of the volcano (when it's visible amongst the clouds). The room was nice and spacious. The balcony had a great view. The only downsides were not having any light in the bathroom (which they apparently couldn't fix), the A/C struggling to keep up with the humidity, wifi was hit & miss, and the young boy "working" at reception was rather useless. Despite that, we had a nice stay.
Overall Rating
"Horrible customer service"
12/06/15 roc z
I was looking for a nice quiet place to stay with my mom. I aproached the young man at the front desk. He was on his computer, did not stand up from his chair, much less looked at me. He told me the price, and that was it, not even looking at my face. Very uninterested and once i asked more questions, he said "the information i have provided you, it's what every one else will provided you with" . All I asked was, do you have a pool? I left knowing that his customer service was so poor, that the rest would have been a bad experience. I'm Costa Rican, i feel embarased if this is the way he treats our traveling turists. Gladly two two miles down i found Hotel la palma with a wonderful welcoming admosphere.
Overall Rating
"Nice property with true serenity"
11/29/15 MRicci1234 Evergreen, Colorado
Loved the grounds and the service was terrific too. The bungalows are pretty spartan and our hot water didn't work but enjoyed every other aspect of our stay. Nice option if you want something small, quiet and more budget friendly. Beautiful flowers are all around the property and the breakfasts are good too
Overall Rating
"Great stay! It was cheap, clean, it had great service, and beautiful views!"
08/11/15 MariaZG1 Washington DC, District of Columbia
me and my friend got to miradas arenal and all the staff were so nice and helpful to us. They recommended a few tours and the room was clean, comfortable and had amazing views to the volcano. Great price and great service!
Overall Rating
"Authentic and Rustic"
05/04/15 molly h Denver, Colorado
This place was amazing. We showed up late and in the dark, and Diego at the front desk was helpful enough to walk us to our bungalow and help us order some food from a late night delivery. The inside was wooden rustic one room, clean. When we woke up in the morning and pulled back the shades we were in awe- we had a direct view of Arenal Volcano! The breakfast at this hotel was truly authentic and delicious. This was no buffet style breakfast. A lovely woman handed us a menu with 3 choices, and then cooked up fresh our breakfast right there on the spot. Loved this place, only spent one night there on our travels, but would stay there again. All of this being said, this is not an all-inclusive resort. It's outside of the town of La Fortuna. We had our own rental car. Tour companies will pick you up at this resort.
Overall Rating
"Great place if you have a car"
04/19/15 Stuart Y London, United Kingdom
Bit out of town, but if you want a quieter stay and have a car (which we did), it's a great place. Individual lodges give you real space and privacy. The breakfast was nice, view of the volcano was fantastic, and the birds around were really nice. Reception staff were also extremely helpful and nice. The room did attract quite a few quite big ants, so had to keep a sandal handy to address this (maybe found like 5-10 per day), but it wasn't a major issue, and we found this with several places we stayed in costa rica. Had the cutest dog there, but he did have a habit of trying to eat guests shoes, which was cute at first but could get a bit tiresome. Overall though, the little irritations were minor things, and the overall experience there was a very positive one.
Overall Rating
"Alright hotel. Hire a car."
03/29/15 Douglas P London, England, United Kingdom
Room was nice, and on the clearer days gave a fantastic view of the volcano (on misty days the volcano was invisible). The breakfast was ok and the staff were generally helpful. The pool, however, was dirty and green, with a light dangling on its cable in the pool, so we didn't fancy going in. We were surprised to find that there was no on-site restaurant, and you need a taxi to get anywhere. I wouldn't recommend this hotel unless you're going to hire a car.
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