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1 room, 2 adults
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33 Sukhumvit Soi 4, Sukhumvit Road, Klongtoey, Bangkok, Bangkok, 10110, Thailand, ‏‎800-491-6126
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3.6 / 5Good

Score breakdown (from 43 reviews)

Average rating for:

  • Cleanliness
    3.7
  • Service
    3.5
  • Comfort
    3.6
  • Condition
    3.5
  • Neighborhood
    3.6
2.0 / 5Fair
"Hotel going 'downhill'!"
No hot water for shower; said it couldn't be fixed for 4 days (after our checkout). Been here before and building/rooms deteriorating. Large refrigerator replaced with tiny one and washer pulled & not replaced. Kitchen blinds broken.
Genuine Hotels.com guest review
3 night romance trip Apr 4, 2015
Richard
US
5.0 / 5Outstanding
"The winner!!!"
Great find!!! Very impressed with this place! The best in several I sampled in the area! Great value for price paid! Far enough away from the controlled madness that is Soi 4 but not too far if you want to go experience it! Very nice room set up like a Mini apartment with a balcony, great views microwave little kitchenette... Very spacious, clean and comfortable!!!! This spot is too value!!! I shall return!
Genuine Hotels.com guest review
1 night trip Feb 19, 2015
Gerald
US
4.0 / 5Excellent
"Had a great time. nice and relaxing."
Excellent service. Great rooms. TV is a bit old and so is the air condition but they work OK. I won't mind living there again.
Genuine Hotels.com guest review
3 night trip Nov 23, 2014
Yousaf
US

The following English reviews were posted by hotels.com guests from other countries:

3.0 / 5Good
"Ok hotel"
Weekend. Location is ok, but far away from touristic sightseeing (Palace and main temples).
Genuine Hotels.com guest review
2 night romance trip Jul 3, 2015
A Traveler
SG
3.0 / 5Good
"Great Location, not worth for the money."
The hotel feels bit old. Bed has wheels so it moves and its very uncomfortable. Aircon is bit noisy but can ignore. TV is an old CRT 24" TV with decent english channels. The bathroom toilet is in an awkward position with washbasin. The showers fixed and for small men. I'm 183cm tall and the shower barely reaches my forehead. Also there are lot of cracks inside the bathroom. As part of room service, there were couple of decent Towels. No tooth-paste or brush provided. But soap bar, shampoo and shower jell were provided. Wifi is below average speed but stable. Provided couple of water bottles everyday. No laundry in the hotel.
Genuine Hotels.com guest review
7 night trip Jun 12, 2015
A Traveler
SG
3.0 / 5Good
"cant complain ,but they did lock the pool early"
1 night, nice enough hotel for the price ,close to night life
Genuine Hotels.com guest review
1 night trip May 25, 2015
tim
AS
4.0 / 5Excellent
"Ok"
Have stayed before but with kitchen room far better cleaner better bathroom. Etc. but price stayed in just room this time still ok but would not call it hotel, it's more appartments. Staff all ok
Genuine Hotels.com guest review
2 night trip May 24, 2015
Graham
GB
4.0 / 5Excellent
"Quite good"
Overall quite nice. Tried both normal room and delux room, delux room is much much much better than the junior option.
Genuine Hotels.com guest review
2 night business trip May 24, 2015
A Traveler
SG
3.0 / 5Good
"No window in room"
We booked this room purely to be able to have a quick shower and freshen up before flying back to UK. Twin room had no window! Air con took a while to get room cold! You get what you pay for!
Genuine Hotels.com guest review
1 night trip with friends May 15, 2015
A Traveler
GB
4.0 / 5Excellent
"Nice place"
Very nice but do not class as hotel, no bar or dining. However would stay again.
Genuine Hotels.com guest review
3 night trip Apr 27, 2015
Graham
GB
4.0 / 5Excellent
"Affordable Good Hotel"
Overall, i would say that during my stay at S.M. Grande Hotel was quite good. The room I stayed was clean and comfortable. The TV was kind of old but they have some good channels to watch movies and the shower door needs a bit of fixing but these weren't a big deal to me. The location is not bad at all since it's just a 5-10 mins walking distance to NANA BTS/MRT. Their staff were quite helpful, they even provided me an adapter to charge my phone when i needed it as i bought a wrong one when i went to the central. Good Facilities such as Gym and Swimming Pool. I don't mind staying at this Hotel again on my next visit to BKK.
Genuine Hotels.com guest review
3 night trip May 1, 2015
A Traveler
SG
5.0 / 5Outstanding
"Nice deal"
great location, great value, good accomodations.
Genuine Hotels.com guest review
1 night trip May 2, 2015
Gary
AS
4.0 / 5Excellent
"Ok place to stay"
Very nice place, but not hotel de lux room very large, normal room would have been better but available. Would stay again.
Genuine Hotels.com guest review
3 night trip Apr 24, 2015
Graham
GB
3.0 / 5Good
"nice hotel"
Room furniture and TV are dated. time for a change. Room is clean everyday, no complain about that. front desk stuff, tuktuk divers, security guard are helpful. As for location it about 10 minutes walk cutting through soi 6. food and 7-11 are just a stone throw away.
Genuine Hotels.com guest review
3 night business trip Apr 23, 2015
Teh
SG
5.0 / 5Outstanding
"Very Nice"
Had a very nice stay, Hotel is located right in the middle of the action (nana plaza) and yet far enough to find peaceful stay. Stayed in deluxe room as its much more spacious and has a mini kitchen attached to it. Hotel staff is very friendly and on request they happily call meter taxi for guests. Nana MRT station is 5 min walking from hotel, hotel also provides free tuk-tuk drop-of service to Nana MRT. The only downside I observed was irregular hot water supply in bathroom and no clock room in hotel. Try to find room on higher floor(10+) with balcony facing MRT as you will get wonderful view from there
Genuine Hotels.com guest review
4 night family trip Mar 6, 2015
kamal Kant
IN
3.0 / 5Good
"Review"
Good rooms with a good gym and a nice pool area. Some of the staff was'nt that helpfull but the Otherwise more than made up for it! Overall a nice hotell that is close to mist things!
Genuine Hotels.com guest review
7 night trip with friends Mar 5, 2015
A Traveler
AU
4.0 / 5Excellent
"comfortable and convenient"
Close to nightlife &transport . All right for the amount we payed.
Genuine Hotels.com guest review
3 night romance trip Mar 3, 2015
mark
AU
4.0 / 5Excellent
"Ok"
We only stayed the 1 night as we had a early flight the next morning and the hotel was only 5 minutes from airport by car they even picked us up for free the rooms were very small pool ok just for a dip to cool of only 4 sunbeds our room was damp but for 1 night we put up with it the manager was really nice very chatty
Genuine Hotels.com guest review
4 night romance trip Mar 1, 2015
jackie
GB
3.0 / 5Good
"A generously provided space"
The accommodation was extremely spacious. I particularly liked the balcony where I could see the hustle & bustle of the city as well as appreciate the skyline. The accommodation however could've been improved with tea/coffee facilities and iron/ironing board.
Genuine Hotels.com guest review
2 night trip Feb 19, 2015
prakash
GB
4.0 / 5Excellent
"Good hotel with great service"
Nice and relaxing. Own kitchen for convenience. Gym, pool and steam room. Great staff.
Genuine Hotels.com guest review
6 night trip Nov 30, 2014
Yousaf
AU
4.0 / 5Excellent
"Good place for the price"
I enjoyed my stay but had some trouble in the beginning. The ad on Hotels.com said the room came with a kitchenette. This is one of the main reasons I took this room. When I got there they showed me a room without a kitchen. When I complained they said the room I had reserved was one without kitchen. When I asked for my money back they grudgingly upgraded me to the room I was supposed to have in the first place. The other complaint I had was there were no chairs in the room and no desk or place to put a computer. Other than that it was very nice.
Genuine Hotels.com guest review
3 night trip Mar 22, 2014
A Traveler
AS

The following reviews were posted by hotels.com guests from other countries:

4.0 / 5Excellent
"좋아요"
생각보다 깨끗하고 나나역에서 그리멀지않네요 직원분들도 친절하고 좋아요
Genuine Hotels.com guest review
2 night trip with friends Jul 22, 2015
A Traveler
KR
4.0 / 5Excellent
"Pratique"
5 nuits. Pratique pour les deplacements.animé le soir...piscine parfaite.belle chambre.belle vue et calme. Mais personnel tres froid.aucune aide pour nos visites
Genuine Hotels.com guest review
5 night family trip Jul 3, 2015
Sabine
FR
3.0 / 5Good
"Très bien."
Proximité de tout quartier animé de bars mais ne gêne en rien le calme du séjour. Belle piscine.gardien a l'entrée.Manque un peu de chaleur...
Genuine Hotels.com guest review
3 night romance trip May 26, 2015
Christian
FR
3.0 / 5Good
"交通便利"
房間舒適,交通便利,但廁所太小
Genuine Hotels.com guest review
1 night trip with friends May 9, 2015
Darren
TW
3.0 / 5Good
"SM grand"
Good trip in few day
Genuine Hotels.com guest review
3 night family trip Apr 24, 2015
ahmet
TH
2.0 / 5Fair
"low price but hotel allso very old"
very old if you get room on th 4-5 floor so don't get that ..
Genuine Hotels.com guest review
3 night trip Apr 23, 2015
Michael
DK
3.0 / 5Good
"J'ai bien apprécié"
Lieu agréable. Un peu bruyant mais sinon c'est cool
Genuine Hotels.com guest review
3 night trip with friends Apr 14, 2015
Frédéric
FR
5.0 / 5Outstanding
"딱 내 스타일"
딱 제 스타일이었음. 깨끗하고 넓고 심플하고 침구 편하고.. 더 바랄게 없는 곳^^
Genuine Hotels.com guest review
4 night trip Mar 12, 2015
Junesub
KR
3.0 / 5Good
"lähellä bts asema"
hyvä sijainti, hieman kulunut, tilava huoneisto.
Genuine Hotels.com guest review
6 night romance trip Feb 20, 2015
A Traveler
FI
4.0 / 5Excellent
"bon hotel proche commodités"
5 nuits.quartier animé proche skytrain. Belle résidence avec piscine salle de sport. Dommage notre chambre était sans fenêtre.porte douche mauvais état. Idem pour chasse d eau wc. Le rapport qualité prix y était à 32€
Genuine Hotels.com guest review
3 night romance trip Feb 22, 2015
richard
FR
3.0 / 5Good
"ابوظبي"
جيد
Genuine Hotels.com guest review
9 night romance trip Feb 5, 2015
A Traveler
AE
3.0 / 5Good
"Personal"
Personalen var ointresserade eller okunniga på att svara på frågor och informera om omständigheter kring bokningen och allmänt ovilliga att hjälpa till med t.ex. taxibokning.
Genuine Hotels.com guest review
1 night trip Mar 4, 2014
Mats
SE
4.0 / 5Excellent
Genuine Hotels.com guest review
4 night business trip Apr 19, 2015
Hong Chong
SG
5.0 / 5Outstanding
Genuine Hotels.com guest review
1 night trip with friends Mar 19, 2015
julien
AU
4.0 / 5Excellent
Genuine Hotels.com guest review
3 night romance trip Mar 15, 2015
Vanessa
AS
5.0 / 5Outstanding
Genuine Hotels.com guest review
7 night trip Apr 4, 2015
Jean-baptiste
FR
1.0 / 5Poor
Genuine Hotels.com guest review
3 night trip with friends Jun 20, 2015
A Traveler
KR
3.0 / 5Good
Genuine Hotels.com guest review
1 night family trip May 10, 2015
Arne
NO
4.0 / 5Excellent
Genuine Hotels.com guest review
6 night trip with friends Apr 28, 2015
A Traveler
JP
5.0 / 5Outstanding
Genuine Hotels.com guest review
8 night trip with friends Apr 9, 2015
A Traveler
VN
3.0 / 5Good
Genuine Hotels.com guest review
2 night romance trip Mar 12, 2015
Hampus
SE
4.0 / 5Excellent
Genuine Hotels.com guest review
3 night trip Feb 13, 2015
A Traveler
NO

TripAdvisor reviews for SM Grande Residence

Overall rating:Based on 20 traveler reviews

Most recent traveler reviews:

Overall Rating
"Not so GRAND!"
07/31/15 rav708 Melbourne, Australia
This place is terrible, we cooked breakfast on first morning my partner opened the microwave to find old smelly fish from the people before, disgusting enough to make me sick! also no basics you would have in most hotels dish cloth, dishwash liquid etc all in all, very bad! :(
Overall Rating
"Nice and comfy stay near BTS station Nana"
06/28/15 Phillostar Amsterdam, The Netherlands
I had a very nice stay at the SM Grande in the Deluxe room, nothing much to complain about. Yes the rooms and its furniture are dated, but the rooms are very spacious and (kept)clean. And i want to mention the bed was very comfy, the matress was not hard or too soft. For Soi 4 Nana, this hotel with it's serviced apartments is very good compaired to the other hotels in the street. The price is just right for what you get, and it is close to the BTS Nana station (10 minute walk). The staff of the hotel are very friendly and always greet you when you walk into the lobby. If you book the room with breakfast, the breakfast will be served in another hotel (Petals Inn) across the street of the SM Grande. The free Wifi connection is okay and good enough, if you want faster internet you can choose for the paid option. When you book the Deluxe room or a Bedroom with more rooms, than your room will also include the wash/dryer combination (very handy!), microwave, 2 heat plate stove, water cooker and cooking/eating utilities. I can advise this hotel to every kind of traveller if you want to stay in the Nana area.
Overall Rating
"Great location, good stuff but dated room"
04/26/15 BenTeh72 Singapore
The location is good for nightlife. lots of pubs around and the hotel is not that close to these pubs, so if you want some quiet time this hotel is ok. Stuffs are friendly and helpful and room are clean everyday. The only thing is the room are dated, with a old CRT tv and the aircon is noisy.
Overall Rating
"Nice stay, great location !"
04/16/15 R M I Male
This was our first stay at the hotel.. It was fairly decent.. Rooms were a bit old but rather big and spacious, walls a bit thin, cleanliness was ok .. Staff were GREAT except for one somewhat sourly female receptionist. The swimming pool was pretty nice too!! The location of the hotel was great, which lead us to extend our stay here.. Lots of dining options all around!! plus, there was a seven eleven just next door which was very convenient.. The hotel also offered a tuk tuk service to the Nana BTS station, and to Bumrungrad hospital as well! this was a very welcomed service :) All in all, a good stay.. Worthy of a second stay for sure! Shout out to the Bell boy who was a very sweet chap indeed!
Overall Rating
"Very Nice Stay"
03/19/15 Kamalkanturs
Had a very nice stay, Hotel is located right in the middle of the action (nana plaza) and yet far enough to find peaceful stay. Stayed in deluxe room as its much more spacious and has a mini kitchen attached to it. Hotel staff is very friendly and on request they happily call meter taxi for guests. Nana MRT station is 5 min walking from hotel, hotel also provides free tuk-tuk drop-of service to Nana MRT. The only downside I observed was irregular hot water supply in bathroom and no clock room in hotel. Try to find room on higher floor(10+) with balcony facing MRT as you will get wonderful view from there
Overall Rating
"Like a prisonc ell"
03/07/15 TFN78 København, Danmark
I had to move out of my room in the middle of the night, because the electricity in the room disappeared. The new room was slightly better than the first one, but also reminded me of a prison cell. Only a few windows which could not light up the room, when the curtains were pulled back. The furniture were old and uncharming. The same could be said about the bathroom. On the plus side the room was cheap and spacey. The pool and the gym is also all right.
Overall Rating
"Good choice at the right price"
12/31/14 Euroz Goulburn and Surrounds, Australia
The SM Grande is not really a hotel but an apartment complex. It offers good sized rooms and the usual comforts. The best was that I was able to open the window, unlike in other such properties where they are completely locked. There was even a nice balcony. They do have a great pool and a really well sized fitness centre. Breakfast is in a hotel opposite. It is rather simple, but ok. Overall a good choice if one can get the right price. Book early or then immediately before travelling. The service at the front desk was not always up to scratch. There seems to be some internal fighting going on between staff, which might be common in such places, but guests should not be drawn into it. It looks rather unprofessional. Having said that: the lady at the front desk was very nice and helpful.
Overall Rating
"Excellent Staff"
12/15/14 James_Bond_Not_Not_7 Washington DC, District of Columbia
Been staying in hotels around the world (USA mostly, then Bangkok,Thailand and Madras, India) non-stop for one year so I can say I know a little about hotels. Stayed here for about 40 days. Looks like most of their guests are from middle east staying with family for extended stay for various reasons. Good things: - Some of the staff members went out of the way to handle my requests. Especially the General Manager easily accessible and made quick decisions to accommodate my needs. - Almost everyone is friendly and even made some friend who work there. Myw who joined recently speaks good English which definitely a plus for that place and General manager is very friendly and all others Tha, Boy, Jan, Tong, Boonthan, Ball, House keeping at 9th floor girls (they know I want service in the morning so they promptly show up in the morning and do a good job in cleaning), all security personnel (may have missed and misspelled some name, sorry about that) - Had some minor maintenance issues and everything got addressed immediately. - I stayed in 50 sq meter room which is spacious with a balcony (nice view of Nana BTS), microwave, fridge, stove, basic dishes (so you can cook if you want), good A/C unit which runs quiet. - Wooden floors which is a plus for me since I don't like carpets. - Very good swimming pool which I hit almost everyday for about an hour. - Though in busy street rooms are very quite and I had a good sleep. There are somethings which the owner(s) of the building should address (not the staff) - T.V. is old and picture not clear. These days even cheap hotels has good t.v. This helps for people like me who do extended stay rather than few nights. - Since it is not a full service hotel (no restaurant) price should be reduced if booked directly. I sure stay here if I go back to Bangkok if the above two things been addressed. See you all the staffs/friends soon and keep up the good work. Cheers!
Overall Rating
"Good location, value"
12/02/14 bje2000 Coffs Harbour, Australia
This is the first time I have stayed in the SM Grande Residence, but I usually stay elsewhere in Soi 4. The hotel has 24hr security and reception. I stayed in the Superior room, which was fairly good. Free wifi and pay TV included. The room was clean and large enough with coffee making facilities. Older style TV, but worked ok with many pay TV channels, a lot of them in English. SM Grande Residence is cheaper then where I usually stay and I would stay here again. The hotel is located close to nightlife/entertainment, but far enough away to be quiet
Overall Rating
"Noisy and rude manager"
12/01/14 Stuskiwi
Rooms OK but dated. Supposed to be 50sq m but obviously not. When I queried the size I was told that it includes the balcony! Very noisy with children running around at night, playing in lift and banging doors etc. staff seemed unable to stop this happening. We won't be staying here again!
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews