All hotels in Mexico City, Distrito Federal, Mexico
1 room, 2 adults
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Av. Juárez No. 88, Mexico City, DF, 06600, Mexico, ‏‎800-491-6126
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4.3 / 5Excellent

Score breakdown (from 237 reviews)

Average rating for:

  • Cleanliness
    4.6
  • Service
    4.4
  • Comfort
    4.0
  • Condition
    4.4
  • Neighborhood
    4.6
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4.0 / 5Excellent
"Great location, good price."
Great location, good price, clean, well trained staff. Small room,but was ok.
Genuine Hotels.com guest review
3 night trip Jul 14, 2015
Charles
US
3.0 / 5Good
"Great business stay, small for a lengthy vacation"
We wanted to stay near the Center, but had business near UNAM. As we were staying more than a week, we wound up moving to more gracious quarters. The rooms at One Ciudad while ample for a short stay were rather spartan for someone who might stay more than two wakened hours a day in the room.
Genuine Hotels.com guest review
11 night romance trip Jun 18, 2015
Michael
US
4.0 / 5Excellent
"Very good hotel for a great price!"
The hotel was clean, the breakfast was good and the location was excellent. The room was small, but we only used the hotel to sleep. I would definitely stay there again.
Genuine Hotels.com guest review
2 night romance trip Jun 14, 2015
Victor
US
4.0 / 5Excellent
"Good value for money."
Good value for money. The only minor drawback is that some rooms are facing one of the busiest streets in Mexico City, which can be rather noisy at times - nothing that cannot be solved with earplugs. Stay away from Room 601 and 603, which are below the main AC entines (also very noisy). Book Room 617 if at all possible - it's the quietest room available. You'll sleep like a baby.
Genuine Hotels.com guest review
6 night business trip May 26, 2015
Victor
US
4.0 / 5Excellent
"I hope I can come back"
Located at the heart of mexico city, you can have a stroll to the most important places nearby
Genuine Hotels.com guest review
3 night romance trip May 15, 2015
obed
US
3.0 / 5Good
"Not perfect, but good value."
Good value for the money, especially considering the downtown location. Not much noise insulation between rooms. Hot water was hot enough, but could've been hotter. The toilet seat was loose, and asked to have it fixed....it never got fixed. The free breakfast was better than most. I would consider staying here again.
Genuine Hotels.com guest review
3 night romance trip Mar 13, 2015
stephen
US
5.0 / 5Outstanding
"Thank you Eli and thank you One Ciudad."
We were greeted by Eli at the front desk who helped us feel very welcomed. She and the others on your staff guided us through a maze of maps and tours that allowed us to enjoy every day to the fullest. The only suggestion we can make is to possibly have hotel staff sweep the sidewalk and empty the trash from the public walkway in front of your hotel. When we return, we will stay with you again. Sergio
Genuine Hotels.com guest review
4 night romance trip Feb 26, 2015
Sergio
US
4.0 / 5Excellent
"Very good value - breakfast & shower temp. just OK"
No frill hotel for a very good price very near to the city center. Very nice stay. To improve if it does not increase the price of the room :) -> Breakfast is not really amazing but for the night price you pay it is OK… and there is a decent restaurant right in front of the hotel (Sanborn) that will do just fine for 100 to 150 Pesos if you want something more refined. -> Only "complain" about the room: the shower water was warm but not very hot, if you like very hot showers then it is a little problem…
Genuine Hotels.com guest review
4 night business trip Feb 17, 2015
A Traveler
US
3.0 / 5Good
"central location"
very central location in alameda. can walk to the zocalo and metro and bus is just a minute walk from the hotel. the reception staff, except one of them, does not know any english. the rooms were surprisingly not cleaned till after 3pm, which was annoying when we used to return after being out all morning. the cleaning, when it was done, was quite good. the sheets were not changed even once in our 4 night stay. the room was overall quite comfortable and as our room was on the inside, it was quiet as well. the AC didn't function too well and the room did get quite hot sometimes. the breakfast is basic-fruits, cereal, bread, butter, jam, two hot dishes and coffee/juice/teas. the location is safe and a sitio stand is right outside (although these taxis highly over charge!) it is better to get the reception to call a taxi for you.
Genuine Expedia guest review
Other trip Feb 24, 2015
munto
US
4.0 / 5Excellent
"Good Location, Good Value"
We travel to Mexico City quite often for pleasure. We love the city, the people and the history. It's a fascinating place. We decided to stay at ONE, because of it's location across from Alameda Park and because it's the budget division of the Fiesta Americana Hotel chain. The accomodations were all modern and new. The bed and pillows were very comfortable the bathroom was modern and the water pressure was good, we soon got used to the space and arranged our luggage appropriately. Basically we used the hotel as a base camp to store our luggage and purchases while we took day trips by bus and air to Puebla and Guadalajara. The hotel does not have in room safes, though we had no security issues. The hotel provides a daily buffet breakfast that is fine. All in all it's a good value for the price.
Genuine Hotels.com guest review
17 night romance trip Jan 30, 2015
Randolph
US
4.0 / 5Excellent
"Very good and convenient hotel!"
This hotel is absolutely convenient whatever the purpose of a visit in Mexico City is because is well located (steps from Reforma Ave., historic downtown, Alameda, subways and Metrobus stations, etc.), good continental breakfast, good Wi-Fi, convenient laundry center, small but comfortable rooms, so no complains about it.
Genuine Hotels.com guest review
4 night business trip Feb 5, 2015
Peggy
US
4.0 / 5Excellent
"No Better Value To Be Found Downtown Than Here"
I could not have picked a better hotel. If you want the Hilton then move on, but for the money, this place can't be beat. The hotel is pretty new, in excellent shape, was very clean, and served an adequate free breakfast buffet each morning with a nice mixture of hot and cold items. The rooms are basic and small, but since you're not going to be spending much time in them, it has everything you need - bed, shower and TV for when winding down before bed. It is very well centrally located in the downtown area and the area is very safe even at night with many, many people walking around. Free internet is provided and there is a convenient 7-11 right next door. The staff is very accommodating. I would without a doubt stay here again if I return to Mexico City.
Genuine Hotels.com guest review
5 night trip Jan 31, 2015
Brad
US
3.0 / 5Good
"Basic and great for one night"
Before going to One, I had read reviews. The reviews don't lie, it is great for one night, but I wouldn't want to stay more than that. It is modern and clean, but the bed was hard. We could hear the person snoring next door. The bathroom was modern and clean which was nice. The t.v. was great, but there was no alarm clock. The whole place was basic, but for the price was totally fine. If you are looking for luxury, this isn't for you, but if you want affordable and clean for a night, it will do the job. The staff was nice and even called a cab for us and gave us a message a friend had left. The continental breakfast was adequate. The location was great because you can walk to the Torre Latino, Bellas Artes, and the Zocalo. We would stay here again.
Genuine Hotels.com guest review
1 night romance trip Jan 19, 2015
Kriss
US
5.0 / 5Outstanding
"Nice Hotel very close to the center"
Very nice staff! Great buffet in the morning. Clean room.
Genuine Expedia guest review
Other trip Jan 28, 2015
Angela
US
4.0 / 5Excellent
"Location is perfect! clean guest rooms."
My friends and I had a sightseeing trip in Mexico City and stayed in this hotel for 4 nights. This hotel is close to department stores, popular attractions and subway stations. It is very convenient for us. Although their guest rooms are small, but they are very clean and new, no smell at all.
Genuine Expedia guest review
Other trip Jan 18, 2015
Carol
US
5.0 / 5Outstanding
The hotel offers a clean and nice place to stay with convenient access to metro and some tourist attractions.
Genuine Expedia guest review
Other trip Jan 14, 2015
A Traveler
US
5.0 / 5Outstanding
it's nice and comfort with this price! the room is clean and the service of front desk is really affable
Genuine Expedia guest review
Other trip Jan 12, 2015
Robert
US
2.0 / 5Fair
"Small and convenient"
Super Small but clean. The breakfast was acceptable but not good.
Genuine Expedia guest review
Other trip Jan 12, 2015
A Traveler
US
5.0 / 5Outstanding
"GREAT"
SECOND STAY AT THIS PLACE, GREAT EXPERIENCE, STAFF WAS VERY FRIENDLY CLEAN ROOMS.
Genuine Hotels.com guest review
2 night romance trip Dec 30, 2014
Alberto
US
5.0 / 5Outstanding
"GREAT DEAL"
FOR THE MONEY, IT WAS GREAT. STAFF WAS ALWAYS CHEERFUL AND HELPFUL. BREAKFAST WAS GOOD, PLENTY OF FOOD AND UNLIMITED. LOCATION WAS EXCELLENT!!!!!!!!!!!!1 ONLY SETBACK WAS THAT THE ROOMS ARE SMALL, BUT FOR A COUPLE OF DAYS YOU CAN DEAL WITH IT.
Genuine Hotels.com guest review
2 night romance trip Dec 19, 2014
Alberto
US
4.0 / 5Excellent
"Great hotel on a budget!"
My spouse and I stayed here for a few days over the Christmas break. Pros: 1. Staff: SUPER friendly staff that went out of their way to take care of us. Even though the breakfast is a buffet, they made scrambled eggs without any meat because we're vegetarian (we asked if it'd be okay and they were more than accommodating). They offered tips on places to see, shop at, bus routes - almost anything we asked about got a clear and thorough response. Awesome job! 2. Great Location: The hotel is about 1 mile from the Zocalo (the area with the Metropolitan Cathedral, National Palace and Templo Mayor). On the other direction, it is a short walk to the Paseo de la Reforma which allows you to catch a bus to Chapultepec park. The La Ciudadela market is about a 7-8 min walk from this hotel and is a great place to shop for relatively inexpensive souvenirs. 3. Price: The price was really great for the location and is one of the lowest we found for a hotel with such great amenities! Cons: 1. Small room: We knew this going in, but it was still a little cramped. But given that we were not spending much time in the room, it wasn't an issue. 2. Fresh coat of paint: The room was clean and well maintained for the most part except for all the scuff marks on the walls. Again, not really an issue.
Genuine Hotels.com guest review
7 night romance trip Dec 25, 2014
A Traveler
US
3.0 / 5Good
"Disappointed a tad"
Very new hotel. Tiny, tiny, tiny rooms. Several things in the room broke while we were there. Breakfast was ok but not great. There was little space for the guests to sit and eat. this is clean, modern, but bare bones. Amenities were few. It is good for its price though.
Genuine Hotels.com guest review
3 night romance trip Dec 25, 2014
A Traveler
US
4.0 / 5Excellent
"My stay at One Ciudad de México Alameda"
One Ciudad de México Alameda was a great stay for us due to the price and its location; right across the street was Sanborn's, Alameda Park & Palacio de Bellas Artes. We were within walking distance to the Zocalo with plenty of restaurants & stores to choose from. Even though we stayed only one nite, we still wanted to walk around Mexico City on Check-out day & the Front Desk was gracious enough to hold all of our luggage while we toured the city a little more before leaving. Hotel offered free coffee & tea all day/nite in front lobby & the continental breakfast was fine for us to get our day started. The continental breakfast consisted of juices, breads, pastries, cereals, fruits, eggs, refried beans, and ham. Great deal for the price & will definitely look up One Ciudad de México Alameda next time in Mexico City.
Genuine Hotels.com guest review
1 night romance trip Dec 25, 2014
Luis
US
5.0 / 5Outstanding
"clean, helpful and generally amazing!"
My fiancé and I had a queen bed for 5 nights. WE LOVED THIS HOTEL! the staffed were do friendly and responsive in all regards. The bedroom was on point in terms of cleanliness. Yes the room is pretty small but that in no way detracted from the quality of our stay. Oh and the breakfast was included which was very delicioso and filling. As for location the hotel is exactly between Zócalo (históric district) thats kinda low class and Zona Rosa which is high class. So you get the best of both history and class. I definitely recommend this hotel!
Genuine Hotels.com guest review
3 night romance trip Dec 25, 2014
A Traveler
US
5.0 / 5Outstanding
"Lovely hotel in Mexico city"
Lovely modern hotel offering good service, comfortable & clean rooms at reasonable prices. Close to many main attractions
Genuine Hotels.com guest review
1 night trip Dec 22, 2014
JuanCarlos
US
5.0 / 5Outstanding
"Loved this hotel"
Exceeded my expectations in all areas. Rooms were on the small size, but quite comfortable & clean. Staff was quite friendly & helpful. Great central location close to all types of attractions.
Genuine Hotels.com guest review
1 night trip Dec 20, 2014
JuanCarlos
US
4.0 / 5Excellent
"HIGH VALUE for the price"
Really clean and simple hotel, in a fabulous location. The breakfast was nice too, and the rooms quiet. No frills, with a simple small lobby. But modern stone bathroom and very comfortable accommodations.
Genuine Hotels.com guest review
1 night family trip Dec 18, 2014
Katherine
US
4.0 / 5Excellent
"So clean!"
I stayed here in November. We had two beds in a room. The room is very small but they advertise it that way. We had large windows over the street. Plenty of light but with room darkening shades if wanted. The bathroom was one of the best we had during our month long trip -- good shower. Again, it was small but everything worked well. The staff was always helpful even with our limited Spanish and their limited English. The breakfast was better than most we got at hotels. The location is good -- easy to get to subway and bus from there. We walked the area a lot and were comfortable on the street.
Genuine Expedia guest review
Other trip Dec 18, 2014
Lin
US
5.0 / 5Outstanding
"this area of mexico city is my favorite."
30 + or - times in mexico city and i still love it. the city is cleaner than ever and pedestrian friendly.
Genuine Expedia guest review
Other trip Dec 13, 2014
Homero Adame
US
5.0 / 5Outstanding
"Great Hotel for tourists"
The hotel is perfect if you are going to be outside the whole day, is perfect to have a bed and the comfort of a nice breakfast. However the room was tiny as well as the restroom. The staff was super freindly and helpfull and the breakfast was delicious as well. I really liked the hotel's location, closer to restaurants and historics places.
Genuine Expedia guest review
Other trip Dec 4, 2014
Isa
US
4.0 / 5Excellent
"Good location and price"
The hotel was clean, very well located, simple but good.
Genuine Expedia guest review
Other trip Nov 20, 2014
Victor
US
4.0 / 5Excellent
"Well, nice and ok"
The hotel location is PERFECT !! close to everything and in the middle of everything !! Everything is very basic, breakfast too, coffee is best not to take it and buy one at the shop next door. It's a shame they can not help you if you need an early check in; If there are no rooms available is compressible, but they do not make the attempt!!, just say: "it's not possible". At least they help you to storage your baggage. They need maintenance with paint in rooms, walls look dirty and is very noticeable because they are white.
Genuine Expedia guest review
Other trip Nov 20, 2014
Eduardo
US
3.0 / 5Good
"good stay close to some touring spots"
this hotel is clean and convenient. consider to live again next time.
Genuine Expedia guest review
Other trip Nov 20, 2014
A Traveler
US
5.0 / 5Outstanding
very good location and excellent price. coffee is terrible but breakfast was good
Genuine Expedia guest review
Other trip Nov 20, 2014
A Traveler
US
4.0 / 5Excellent
"GOOD"
Hotel is in great location. close to walking distance to Zocalo and many interesting sites, museums . Good breakfast, and great staff. rooms are to small but good for a good nite sleep.
Genuine Expedia guest review
Other trip Nov 20, 2014
Juan M
US
5.0 / 5Outstanding
"Very Please & will return !"
Fresh modern feel. Rooms are small but you have everything you need. Front desk almost gave away my room - as another guest had my same last name. Breakfast was good. Really loved the bathroom- again very clean. Great location - central to downtown and very safe area- Will recommend !!
Genuine Hotels.com guest review
1 night trip with friends Oct 24, 2014
Adriana
US
4.0 / 5Excellent
"Clean, neat hotel with a great central location"
We stayed 2 nights, and this hotel was perfect for us. We were very busy and new to the city, so starting with a full breakfast provided by the hotel was really nice. It was a clean, comfortable bed to get back into after spending all day out in the rain.
Genuine Expedia guest review
Other trip Oct 14, 2014
Camille
US
4.0 / 5Excellent
"Nice and clean hotel for a short stay"
Good: -Location is good for a trip to the alameda, reforma, zocalo trip. It's not the best neighborhood, but it's convenient for the price. -Room conditions. The room is clean and neat. It looks like new or recently renovated. -Staff is nice and kind. Reception is a bit busy, yet the attendant was happy to answer all my questions and get me a taxi. Bad: - rooms are noisy. You can hear the tv next room or tell when someone's entering or leaving the room. Sometimes you hear people climbing the stairs and it sounds really close. They are also small, and claustrophobic. - no parking in the hotel. There's an agreement with a parking lot half a block from the hotel, but you still have to pay $90 pesos per night.
Genuine Expedia guest review
Other trip Oct 13, 2014
danielM
US
3.0 / 5Good
"convenient, good value for money and clean"
I liked the hotel very much and its location right by Centro Historico. If you like night strolls or walks, this is the place where you have to stay if you are at all worried about safety and not being able to do anything at night. The hotel is on a street that is well taken care of, lit, and guarded (Juarez turns into a pedestrian road called Madero) at night. The only minor drawback is that such safety comes with a bit of noise from cars and people during the night. You can easily solve this with a good pair of earplugs.
Genuine Hotels.com guest review
8 night trip Sep 28, 2014
Raul
US
5.0 / 5Outstanding
"Amazing Location"
Great location right by the Mexican historic center. The staff was very very nice and breakfast was more than average. I was only there for a weekend but it's definitely a hotel I would stay in again.
Genuine Hotels.com guest review
2 night trip Oct 2, 2014
A Traveler
US
3.0 / 5Good
"Not good enough price to high"
The charged me an extra person after i clicked to reserve the hotel is was not fair
Genuine Expedia guest review
Other trip Sep 15, 2014
Arturo
US
5.0 / 5Outstanding
"New Hotel"
Nice new hotel close to city historic center. Breakfast buffet included and they had free laundry facilities for the guest to use.
Genuine Expedia guest review
Other trip Aug 29, 2014
S
US
5.0 / 5Outstanding
"comfortable, mordern hotel"
very modern, efficiently design room.
Genuine Hotels.com guest review
5 night trip Jul 16, 2014
solo tourist
US
4.0 / 5Excellent
"New hotel. Clean rooms. Friendly staff."
New hotel. Clean rooms. Friendly staff. Central location.
Genuine Expedia guest review
Other trip Aug 6, 2014
A Traveler
US
4.0 / 5Excellent
"excellent location, friendly staff"
all protest marches in df(many times a week) go through reforma then through Juarez right in front of the hotel. it was fun to watch many hundred thousand people marching for whatever rights. very colorful. the employees are very friendly providing anything you need immediately. my bathroom was leaking and the heating did not work. they moved me to a different room immediately. always asked me if everything was allright. rooms are small but newly renovated, functional and very clean. breakfast was good, fruits, eggs Mexican style, toast, yoghurts, cereals and coffee and tea. the web speed was also fast. one is a hotel chain in mexico. a guest told me that the one in Guadalajara was even nicer. I think they understand how to run a hotel successfully
Genuine Expedia guest review
Other trip Jul 2, 2014
fred
US
5.0 / 5Outstanding
"The place to stay for downtown sightseeing."
Great value for your money.
Genuine Hotels.com guest review
1 night trip May 22, 2014
Rafael Guerrero
US
5.0 / 5Outstanding
"PerfectO for a short term stay"
I'd say this is a perfect little hotel for travelers that favor practical matters over nice extras. Good design, minimalist. The only (relative) minus are room size, if the guest is somehow claustrophobic, and the rate, a bit high if you take into account similar hotels in the same neighborhood. Somehow noisy, understandable when you are in Av. Juarez. All in all, I would recommend this facility.
Genuine Hotels.com guest review
3 night trip May 19, 2014
Raymundo
US
4.0 / 5Excellent
"Good value; Excellence in service and cleanliness"
Ours was a last minute trip at the end of Holy Week. Mexico City had little vacancy and prices were quite a bit higher than usual. I was able to book One Ciudad just 12 hours before check-in and still receive a fair deal on price. The staff was always helpful (with the exception of pointing us to a close supermarket) and able to make great recommendations. The room and all public areas were very clean. The included breakfast was tasty and plentiful, and it included many healthy options. The location can't be better for a quick weekend trip.
Genuine Hotels.com guest review
2 night romance trip Apr 18, 2014
Mel
US
5.0 / 5Outstanding
"A great new hotel"
This hotel had only been open for 3 weeks when I stayed there so everything was immaculately clean and the employees take pride in keeping it that way. I stayed in several hotels in Mexico city using hotel points for free stays, but had to pay for this one. If I were to return to Mexico City I would stay here over the other hotels. The service was far friendlier, an excellent breakfast was included, and the location is about perfect for tourists. It is just one block from the metro and the metrobus from the airport
Genuine Hotels.com guest review
2 night trip Apr 11, 2014
Ian
US

The following English reviews were posted by hotels.com guests from other countries:

5.0 / 5Outstanding
"ONE ALAMEDA"
Excellent, great location, wifi, rooms clean and comfortable. Very firendly and helpful staff. Stayed at a room facing the inner courtyard, was great as it was quiet. Good breakfast, free coffee and tea all day. Safe taxi stand half a block. Will want to stay here whenever I travel to Mexico City
Genuine Hotels.com guest review
4 night trip with friends May 28, 2015
SERGIO
MX
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews
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