"Not perfect, but good value."
Good value for the money, especially considering the downtown location. Not much noise insulation between rooms. Hot water was hot enough, but could've been hotter. The toilet seat was loose, and asked to have it fixed....it never got fixed. The free breakfast was better than most. I would consider staying here again.Genuine Hotels.com guest review
"Thank you Eli and thank you One Ciudad."
We were greeted by Eli at the front desk who helped us feel very welcomed. She and the others on your staff guided us through a maze of maps and tours that allowed us to enjoy every day to the fullest. The only suggestion we can make is to possibly have hotel staff sweep the sidewalk and empty the trash from the public walkway in front of your hotel. When […] we return, we will stay with you again. Sergio Read moreGenuine Hotels.com guest review
"Very good value - breakfast & shower temp. just OK"
No frill hotel for a very good price very near to the city center. Very nice stay. To improve if it does not increase the price of the room :) -> Breakfast is not really amazing but for the night price you pay it is OK… and there is a decent restaurant right in front of the hotel (Sanborn) that will do just fine for 100 to 150 Pesos if you want something […] more refined. -> Only "complain" about the room: the shower water was warm but not very hot, if you like very hot showers then it is a little problem… Read moreGenuine Hotels.com guest review
"Good Location, Good Value"
We travel to Mexico City quite often for pleasure. We love the city, the people and the history. It's a fascinating place. We decided to stay at ONE, because of it's location across from Alameda Park and because it's the budget division of the Fiesta Americana Hotel chain. The accomodations were all modern and new. The bed and pillows were very comfortable […] the bathroom was modern and the water pressure was good, we soon got used to the space and arranged our luggage appropriately. Basically we used the hotel as a base camp to store our luggage and purchases while we took day trips by bus and air to Puebla and Guadalajara. The hotel does not have in room safes, though we had no security issues. The hotel provides a daily buffet breakfast that is fine. All in all it's a good value for the price. Read moreGenuine Hotels.com guest review
"Very good and convenient hotel!"
This hotel is absolutely convenient whatever the purpose of a visit in Mexico City is because is well located (steps from Reforma Ave., historic downtown, Alameda, subways and Metrobus stations, etc.), good continental breakfast, good Wi-Fi, convenient laundry center, small but comfortable rooms, so no complains about it.Genuine Hotels.com guest review
"No Better Value To Be Found Downtown Than Here"
I could not have picked a better hotel. If you want the Hilton then move on, but for the money, this place can't be beat. The hotel is pretty new, in excellent shape, was very clean, and served an adequate free breakfast buffet each morning with a nice mixture of hot and cold items. The rooms are basic and small, but since you're not going to be spending […] much time in them, it has everything you need - bed, shower and TV for when winding down before bed. It is very well centrally located in the downtown area and the area is very safe even at night with many, many people walking around. Free internet is provided and there is a convenient 7-11 right next door. The staff is very accommodating. I would without a doubt stay here again if I return to Mexico City. Read moreGenuine Hotels.com guest review
"Basic and great for one night"
Before going to One, I had read reviews. The reviews don't lie, it is great for one night, but I wouldn't want to stay more than that. It is modern and clean, but the bed was hard. We could hear the person snoring next door. The bathroom was modern and clean which was nice. The t.v. was great, but there was no alarm clock. The whole place was basic, […] but for the price was totally fine. If you are looking for luxury, this isn't for you, but if you want affordable and clean for a night, it will do the job. The staff was nice and even called a cab for us and gave us a message a friend had left. The continental breakfast was adequate. The location was great because you can walk to the Torre Latino, Bellas Artes, and the Zocalo. We would stay here again. Read moreGenuine Hotels.com guest review
SECOND STAY AT THIS PLACE, GREAT EXPERIENCE, STAFF WAS VERY FRIENDLY CLEAN ROOMS.Genuine Hotels.com guest review
FOR THE MONEY, IT WAS GREAT. STAFF WAS ALWAYS CHEERFUL AND HELPFUL. BREAKFAST WAS GOOD, PLENTY OF FOOD AND UNLIMITED. LOCATION WAS EXCELLENT!!!!!!!!!!!!1 ONLY SETBACK WAS THAT THE ROOMS ARE SMALL, BUT FOR A COUPLE OF DAYS YOU CAN DEAL WITH IT.Genuine Hotels.com guest review
"Great hotel on a budget!"
My spouse and I stayed here for a few days over the Christmas break. Pros: 1. Staff: SUPER friendly staff that went out of their way to take care of us. Even though the breakfast is a buffet, they made scrambled eggs without any meat because we're vegetarian (we asked if it'd be okay and they were more than accommodating). They offered tips on places […] to see, shop at, bus routes - almost anything we asked about got a clear and thorough response. Awesome job! 2. Great Location: The hotel is about 1 mile from the Zocalo (the area with the Metropolitan Cathedral, National Palace and Templo Mayor). On the other direction, it is a short walk to the Paseo de la Reforma which allows you to catch a bus to Chapultepec park. The La Ciudadela market is about a 7-8 min walk from this hotel and is a great place to shop for relatively inexpensive souvenirs. 3. Price: The price was really great for the location and is one of the lowest we found for a hotel with such great amenities! Cons: 1. Small room: We knew this going in, but it was still a little cramped. But given that we were not spending much time in the room, it wasn't an issue. 2. Fresh coat of paint: The room was clean and well maintained for the most part except for all the scuff marks on the walls. Again, not really an issue. Read moreGenuine Hotels.com guest review
"Disappointed a tad"
Very new hotel. Tiny, tiny, tiny rooms. Several things in the room broke while we were there. Breakfast was ok but not great. There was little space for the guests to sit and eat. this is clean, modern, but bare bones. Amenities were few. It is good for its price though.Genuine Hotels.com guest review
"My stay at One Ciudad de México Alameda"
One Ciudad de México Alameda was a great stay for us due to the price and its location; right across the street was Sanborn's, Alameda Park & Palacio de Bellas Artes. We were within walking distance to the Zocalo with plenty of restaurants & stores to choose from. Even though we stayed only one nite, we still wanted to walk around Mexico City on Check-out […] day & the Front Desk was gracious enough to hold all of our luggage while we toured the city a little more before leaving. Hotel offered free coffee & tea all day/nite in front lobby & the continental breakfast was fine for us to get our day started. The continental breakfast consisted of juices, breads, pastries, cereals, fruits, eggs, refried beans, and ham. Great deal for the price & will definitely look up One Ciudad de México Alameda next time in Mexico City. Read moreGenuine Hotels.com guest review
"clean, helpful and generally amazing!"
My fiancé and I had a queen bed for 5 nights. WE LOVED THIS HOTEL! the staffed were do friendly and responsive in all regards. The bedroom was on point in terms of cleanliness. Yes the room is pretty small but that in no way detracted from the quality of our stay. Oh and the breakfast was included which was very delicioso and filling. As for location […] the hotel is exactly between Zócalo (históric district) thats kinda low class and Zona Rosa which is high class. So you get the best of both history and class. I definitely recommend this hotel! Read moreGenuine Hotels.com guest review
"Lovely hotel in Mexico city"
Lovely modern hotel offering good service, comfortable & clean rooms at reasonable prices. Close to many main attractionsGenuine Hotels.com guest review
"Loved this hotel"
Exceeded my expectations in all areas. Rooms were on the small size, but quite comfortable & clean. Staff was quite friendly & helpful. Great central location close to all types of attractions.Genuine Hotels.com guest review
"HIGH VALUE for the price"
Really clean and simple hotel, in a fabulous location. The breakfast was nice too, and the rooms quiet. No frills, with a simple small lobby. But modern stone bathroom and very comfortable accommodations.Genuine Hotels.com guest review
I stayed here in November. We had two beds in a room. The room is very small but they advertise it that way. We had large windows over the street. Plenty of light but with room darkening shades if wanted. The bathroom was one of the best we had during our month long trip -- good shower. Again, it was small but everything worked well. The staff was always […] helpful even with our limited Spanish and their limited English. The breakfast was better than most we got at hotels. The location is good -- easy to get to subway and bus from there. We walked the area a lot and were comfortable on the street. Read moreGenuine Expedia guest review
"this area of mexico city is my favorite."
30 + or - times in mexico city and i still love it. the city is cleaner than ever and pedestrian friendly.Genuine Expedia guest review
"Great Hotel for tourists"
The hotel is perfect if you are going to be outside the whole day, is perfect to have a bed and the comfort of a nice breakfast. However the room was tiny as well as the restroom. The staff was super freindly and helpfull and the breakfast was delicious as well. I really liked the hotel's location, closer to restaurants and historics places.Genuine Expedia guest review
"Good location and price"
The hotel was clean, very well located, simple but good.Genuine Expedia guest review
"Well, nice and ok"
The hotel location is PERFECT !! close to everything and in the middle of everything !! Everything is very basic, breakfast too, coffee is best not to take it and buy one at the shop next door. It's a shame they can not help you if you need an early check in; If there are no rooms available is compressible, but they do not make the attempt!!, just say: […] "it's not possible". At least they help you to storage your baggage. They need maintenance with paint in rooms, walls look dirty and is very noticeable because they are white. Read moreGenuine Expedia guest review
"good stay close to some touring spots"
this hotel is clean and convenient. consider to live again next time.Genuine Expedia guest review
very good location and excellent price. coffee is terrible but breakfast was goodGenuine Expedia guest review
Hotel is in great location. close to walking distance to Zocalo and many interesting sites, museums . Good breakfast, and great staff. rooms are to small but good for a good nite sleep.Genuine Expedia guest review
"Very Please & will return !"
Fresh modern feel. Rooms are small but you have everything you need. Front desk almost gave away my room - as another guest had my same last name. Breakfast was good. Really loved the bathroom- again very clean. Great location - central to downtown and very safe area- Will recommend !!Genuine Hotels.com guest review
"Clean, neat hotel with a great central location"
We stayed 2 nights, and this hotel was perfect for us. We were very busy and new to the city, so starting with a full breakfast provided by the hotel was really nice. It was a clean, comfortable bed to get back into after spending all day out in the rain.Genuine Expedia guest review
"Nice and clean hotel for a short stay"
Good: -Location is good for a trip to the alameda, reforma, zocalo trip. It's not the best neighborhood, but it's convenient for the price. -Room conditions. The room is clean and neat. It looks like new or recently renovated. -Staff is nice and kind. Reception is a bit busy, yet the attendant was happy to answer all my questions and get me a taxi. Bad: - […] rooms are noisy. You can hear the tv next room or tell when someone's entering or leaving the room. Sometimes you hear people climbing the stairs and it sounds really close. They are also small, and claustrophobic. - no parking in the hotel. There's an agreement with a parking lot half a block from the hotel, but you still have to pay $90 pesos per night. Read moreGenuine Expedia guest review
"convenient, good value for money and clean"
I liked the hotel very much and its location right by Centro Historico. If you like night strolls or walks, this is the place where you have to stay if you are at all worried about safety and not being able to do anything at night. The hotel is on a street that is well taken care of, lit, and guarded (Juarez turns into a pedestrian road called Madero) […] at night. The only minor drawback is that such safety comes with a bit of noise from cars and people during the night. You can easily solve this with a good pair of earplugs. Read moreGenuine Hotels.com guest review
Great location right by the Mexican historic center. The staff was very very nice and breakfast was more than average. I was only there for a weekend but it's definitely a hotel I would stay in again.Genuine Hotels.com guest review
"Not good enough price to high"
The charged me an extra person after i clicked to reserve the hotel is was not fairGenuine Expedia guest review
Nice new hotel close to city historic center. Breakfast buffet included and they had free laundry facilities for the guest to use.Genuine Expedia guest review
"comfortable, mordern hotel"
very modern, efficiently design room.Genuine Hotels.com guest review
"New hotel. Clean rooms. Friendly staff."
New hotel. Clean rooms. Friendly staff. Central location.Genuine Expedia guest review
"excellent location, friendly staff"
all protest marches in df(many times a week) go through reforma then through Juarez right in front of the hotel. it was fun to watch many hundred thousand people marching for whatever rights. very colorful. the employees are very friendly providing anything you need immediately. my bathroom was leaking and the heating did not work. they moved me to […] a different room immediately. always asked me if everything was allright. rooms are small but newly renovated, functional and very clean. breakfast was good, fruits, eggs Mexican style, toast, yoghurts, cereals and coffee and tea. the web speed was also fast. one is a hotel chain in mexico. a guest told me that the one in Guadalajara was even nicer. I think they understand how to run a hotel successfully Read moreGenuine Expedia guest review
"The place to stay for downtown sightseeing."
Great value for your money.Genuine Hotels.com guest review
"PerfectO for a short term stay"
I'd say this is a perfect little hotel for travelers that favor practical matters over nice extras. Good design, minimalist. The only (relative) minus are room size, if the guest is somehow claustrophobic, and the rate, a bit high if you take into account similar hotels in the same neighborhood. Somehow noisy, understandable when you are in Av. Juarez. […] All in all, I would recommend this facility. Read moreGenuine Hotels.com guest review
"Good value; Excellence in service and cleanliness"
Ours was a last minute trip at the end of Holy Week. Mexico City had little vacancy and prices were quite a bit higher than usual. I was able to book One Ciudad just 12 hours before check-in and still receive a fair deal on price. The staff was always helpful (with the exception of pointing us to a close supermarket) and able to make great recommendations. […] The room and all public areas were very clean. The included breakfast was tasty and plentiful, and it included many healthy options. The location can't be better for a quick weekend trip. Read moreGenuine Hotels.com guest review
"A great new hotel"
This hotel had only been open for 3 weeks when I stayed there so everything was immaculately clean and the employees take pride in keeping it that way. I stayed in several hotels in Mexico city using hotel points for free stays, but had to pay for this one. If I were to return to Mexico City I would stay here over the other hotels. The service was far […] friendlier, an excellent breakfast was included, and the location is about perfect for tourists. It is just one block from the metro and the metrobus from the airport Read moreGenuine Hotels.com guest review
"The Perfect Package"
Great location! The rooms were clean and comfortable, and the staff was very helpful. It's kind of a minimalist hotel - the rooms are small and plain, but very nice. Instead of paying extra for services you might not use, the hotel is cheaper and you have options available like washing and ironing your own clothes. The breakfast buffet was good. I will […] definitely stay here again! Read moreGenuine Hotels.com guest review
"Excellent value in the heart of Mexico City."
This hotel is modern, clean ,quiet, well located and has a great Mexican breakfast plus cereal, toast, yoghurt and fruit. The only downside is that the rooms are tiny and staff have minimal English. Seriously, a very heavy person would have trouble even entering the bathroom. It seems to be oriented to a young business clientele, but as Canadian tourists […] we found them helpful and friendly. Good wifi and reliable hot water. Read moreGenuine Hotels.com guest review
"Great hotel at a great price!"
Great hotel at a great price! Hotel is only a few years old and is in excellent condition. The staff were very friendly and helpful. Breakfast is included, with eggs, beans, fruit, ham, cereal, toast, cheese. Location is great--in the center of Mexico City, within walking distance of several historic sites and museums.Genuine Hotels.com guest review
"Nice place to stay in Mexico City!"
Very nice hotel, brand new in a wonderful location in the heart of Mexico City!Genuine Hotels.com guest review
"great price for location"
awesome affordable location by belles artes, walking to three metros and metrobus stations, block away from avenida reforma. Rooms super clean, but super small, hey but if your going to mexico city all you'll be doing there is sleeping anyways! the beds were suuuuper comfortable. bathroom pretty small also but clean! free breakfast was great but after […] a couple days gets boring. Staff was really helpful and we were able to check our luggage our last day for a couple hours before we flew out of the city. all around nice experience there. Read moreGenuine Hotels.com guest review
I stayed at this hotel for a week. Very nice people, good breakfast, and the room was super comfortable, clean, and nice modern. I strongly recommend this hotel. It is located in a very safe, very nice area. Just a block away from the Hilton, the area is full of restaurants, bars, museums and the Plaza Alameda.Genuine Hotels.com guest review
Very recommendable hotel, staff service was very good, and room was very comfort and clean. Breakfast is offering with simple menu for travellers.Genuine Hotels.com guest review
"perfect hotel :)"
perfect hotel nearby centro and hotel zone, also recepcionists and all staffs are very kind, I will recommend to others.Genuine Hotels.com guest review
We spent 2 nights..nothing fancy but the hotel is quite new ,very clean and the rooms are adequate with a comfortable bed. I would recommend this hotel for location and price.Genuine Hotels.com guest review
Excellent location, near resturants and shopping. Room was tiny but very clean and bright. Our room was facing the front and heard traffic noise during the night, also people talking through the walls. Wonderful shower, lots of hot water. Great breakfast, lots of room to sit. Hotel staff were very helpful. Would highly recommend this hotel.Genuine Hotels.com guest review
"Fully Satisfying Experience...."
Excellent location, very nice services, good wifi, courteous staff, etc.Genuine Hotels.com guest review
"Perfect choice for city center visit on a budget"
Well-remodeled and well-run, this hotel was impressive for the price. Given, there is no pool, but short of that it was much more than I expected. Great hardwood floors, comfy and clean beds, the well-thought-out, simply designed guest rooms and the complimentary breakfast buffet all contributed to a great stay. Service was also impeccable. The hotel […] is perfectly adjacent to the newly revamped historic center to boot. Read moreGenuine Hotels.com guest review
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