"Friendly Seminar and Business hotel"
I like the Best Western Quality and Service. This hotel is an other example of the good quality and friendly service, clean and functional equipped rooms. The hotel is suitable for seminars and for short business stops in the City. Located at a friendly place like a village plaza.Genuine Hotels.com guest review
Given a handicapped furnished room (222), the toilet seat was broken and the bathroom sink was extremely small. Taxi cost 80 SWF to and 68 back to the airport. For the cost of the room and taxi fares, stay at the airport would have been a better option for the single night stay.Genuine Expedia guest review
Response by Best Western Hotel Spirgarten Dear verified traveler. Thank you for your feedback regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. We wish you a good start into a great and healthy year 2015. Sincerely, Christophe Rouiller, General Manager
"Great Hotel just out of the city Center"
The hotel is located a little ways out from the center of Zurich and I made the mistake of getting a taxi there, very expensive. I should have just got the number 2 tram which goes right past the hotel and stops in front. The staff were very friendly and helpful and will even lend you an umbrella if it is raining. The rooms are very comfortable and […] the bed was excellent. It had the feel of an ikea showroom, very modern and all done in pale wood. I very much enjoyed my stay here and would recommend this hotel to friends. Read moreGenuine Expedia guest review
Response by Best Western Hotel Spirgarten Dear Nick Thank you for your comments regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We are happy to hear, that you enjoyed your stay and hope you will come back and see us again soon. Thank you again for taking the time to give us your feedback. Yours sincerely, Christophe Rouiller General Manager BEST WESTERN Hotel Spirgarten CH - 8048 Zürich
"It is a great hotel to stay"
The staff was very helpful and friendly. Everything was great, the only problem I had: There were 2 bugs in my room, I stayed on the second floor, and there must be a church nearby, with a very laud bell. Otherwise highly recommended hotel, with excellent public transport, which is crucial in this very expensive country.Genuine Hotels.com guest review
Response by Best Western Hotel Spirgarten Dear Spirgarten guest Thank you for your comments regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We are happy to hear, that you enjoyed your stay and hope you will come back and see us again soon. Thank you again for taking the time to give us your Feedback. Yours sincerely, Christophe Rouiller General Manager BEST WESTERN Hotel Spirgarten CH - 8048 Zürich
"Good place to stay."
Awesome place. Friendly and helpful staff, helped me with a Swiss converter for the wall outlet.Genuine Hotels.com guest review
I stayed here a few times, the single room has everything one needs and its clean and comfortable. The only drawback i must say is the church ringing the bell constantly between 6am-midnight.. But what can you do its switzerland :)Genuine Expedia guest review
Response by Best Western Hotel Spirgarten Dear L Thank you for your comments regarding your recent stay at our hotel. We are glad to hear, that you enjoyed your stays and thank you for your positive commentary. We are aware about the church bell but unfortunately we can not do anything about this issue, sorry. However we hope you will come back and see us again soon. Thank you again for your feedback and we send you best regards from Switzerland. Yours sincerely, Christophe Rouiller General Manager BEST WESTERN Hotel Spirgarten CH - 8048 Zürich
A nice hotel in part of Zurich that was new to me. Some distance from the city center but easy to reach by tram. The hotel had very good service and a very friendly staff, the dinner in their restaurant was delicious. I would use this hotel again.Genuine Hotels.com guest review
Response by Best Western Hotel Spirgarten Dear Tom Thank you for completing the survey regarding your stay at our property. We are glad to hear, that you enjoyed your stay and you were happy with our services. We hope you will come back and see us again soon. On behalf of the entire team I would like to thank you once again for taking time to give us your Feedback. Yours sincerely, Christophe Rouiller, General Manager, BEST WESTERN Hotel Spirgarten, CH-8048 Zürich
"a distant from Zurich HB but comfort & convenience"
Hotel located at Linderplatz tram station. No direct tram from Zurich HB and take around 15 minutes to reach hotel. Calling taxi will cost around 35-40 CHF. Hotel is clean and comfort. No fridge in the room but you can find everything you want from Coop supermarket besides the hotel.Genuine Hotels.com guest review
"Confortable , clean , suitable in general"
The hotel has been correct except the Info gave for staff in recption. They confirmed us breskfast included and finally we should pay it apart .Genuine Hotels.com guest review
The hotel is located in Lindenplatz, with the access to the tram way and bus in 2 mns. When I arrived in the hotel at 11pm, I had to ring to have someone in the reception to open the door, and to proceed the check in, other than that, everything is great. The room has the adequate space, the bed is comfortable, they also offer free 2 bottled water. […] Next to the hotel, you can find a Coop super market. Certainly the place to stay for the next visit. Read moreGenuine Hotels.com guest review
"Good value, and great comfort"
The hotel is located in the Lindenplatz, with tram number 2, and bus 303, the access is very easy. The reception is nice, only when I arrived late around 11pm, I have to ring several times to have someone to come to the door. The room has adequate space, clean and comfortable. Very good value for money, certainly on the top of my choice.Genuine Hotels.com guest review
"Sehr freundlich, stylische Atmosphäre"
Unterbringung in einem neuen Zimmer unter dem Dach. Stylische Farbgebung in gelb/grün. Komfortables Bett. Einziger Nachteil. Licht im Bad ist automatisch gesteuert und es dauert 10 min bis das Licht wieder ausgeht, was bei einer Glastüre im Bad nachts lästig ist. Frühstück ist sehr schön angerichtet, lokale Spezialitäten. Sehr freundlicher Service. […] Absolut zu empfehlen. Read moreGenuine Hotels.com guest review
Response by Best Western Hotel Spirgarten Lieber DRAKS Schön, dass Sie unser Gast waren. Für Ihre Rückmeldung zu Ihrem letzten Aufenthalt in unserem Hotel danken wir Ihnen bestens. Es ist eine grosse Motivation für das ganze Team, dass Sie Ihren Aufenthalt bei uns genossen haben. Ihre Anmerkungen zum automatischen Licht haben wir so notiert, damit wir dies in Zukunft verbessern können. Wir freuen uns, wenn wir Sie bald wieder bei uns begrüßen dürfen und wünschen Ihnen einen guten Start in ein tolles und gesundes Jahr 2015. Freundliche Grüße, Christophe Rouiller, Gastgeber
Wir waren nur für eine Nacht im Hotel aber hatte das gefühl fast wie zuhause. Personal war sehr freundlich und entgegenkommend . Fazit! Wenn wir zum Fußball auswärts immer solche Hotels hätten wäre es super. werde jetzt bewußt genauer auf best western achten. jederzeit wieder.Genuine Expedia guest review
Response by Best Western Hotel Spirgarten Lieber Herr Mario Schön, dass Sie unser Gast waren. Für Ihre Rückmeldung zu Ihrem letzten Aufenthalt in unserem Hotel danken wir Ihnen BESTens. Dass Sie sich bei uns wie zu Hause fühlten, ist ein tolles Kompliment für welches wir Ihnen herzlich danken. Schön zu hören, dass es Ihnen bei uns gut gefallen ha und wir freuen uns, wenn Sie bei einer anderen Gelegenheit wieder bei uns zu Gast sind. Nochmals BESTen Dank für Ihr Feedback. Wir wünschen Ihnen tolle Herbsttage. Beste Grüsse aus Zürich Christophe Rouiller Gastgeber / Direktor BEST WESTERN Hotel Spirgarten CH - 8048 Zürich
Zuvorkommendes Service,Bio Lebensmittel werden am Frühstücksbuffet angebotenGenuine Hotels.com guest review
"Zentrales gutes Hotel mit Abstrichen"
Eigentlich alles toll, wenn da nicht dauernd das nervige Glockengeläut vier mal die Stunde wäre. Immerhin ist damit zwischen 0Uhr und 6 Uhr Ruhe. Außerdem müsste man dringend in eine Klimaanlage investieren. Die Wärme wird in den Zimmern sowas von gestaut..das glaubt man garnicht !Genuine Expedia guest review
Als Geschäftsreisender, der mal kurz eine Nacht in der Nähe des Bahnhofs Altstetten braucht, genau richtig. Bin rundum zufrieden.Genuine Hotels.com guest review
Response by Best Western Hotel Spirgarten Lieber Spirgarten Gast Schön, dass Sie unser Gast waren. Für Ihre positive Rückmeldung zu Ihrem letzten Aufenthalt in unserem Hotel danken wir Ihnen BESTens. Es freut uns sehr zu hören, dass Sie sich bei uns wohl fühlten und freuen uns, wenn wir Sie bald wieder bei uns in Zürich begrüßen dürfen. Im Namen des gesamten Teams nochmals BESTen Dank für Ihr Feedback und wir wünschen schöne Herbsttage. Freundliche Grüße Christophe Rouiller Gastgeber / Direktor BEST WESTERN Hotel Spirgarten CH-8048 Zürich
"Nettes Hotel für Städtetrip"
Das Hotel liegt an einem kleinen Platz mit einem Kaffeehaus, Einkaufsmöglichkeiten und einer Post in unmittelbarer Nähe. Mit der direkt vor der Tür haltenden Tram ist man in 15 Minuten in der Innenstadt und in 20 Minuten direkt am See. Das Frühstücksbüffet hält für jeden Geschmack etwas bereit und das gesamte Hotelpersonal ist sehr freundlich. Die Schlüsselkarte […] ist nachts auch für die Hoteltür zu nutzen, da das Hotel ab 23 Uhr die Türen verschlossen hat. Die Rezeption ist allerdings 24 Stunden besetzt. Read moreGenuine Expedia guest review
"Erittäin mukava kokemus"
Hotelli ei ollut sijainniltaan ihan keskustassa, mutta siitä oli erinomaiset raitiovaunu- ja bussiyhteydet moneen suuntaan. Hotellin henkilökunta oli erittäin kohteliasta ja ystävällistä. Aamiainen oli laadukas ja hyvä. Huone erittäin hyvä ja siisti. Todella mukava kokemus ja varmasti menen uudelleenkin!Genuine Hotels.com guest review
Helt greit hotell; nær Hbf!Genuine Hotels.com guest review
"Loin du centre de zurich et mal isolé"
Pour relier Zurich il faut prendre le train de banlieue (mode le plus rapide)et le quartier n'a pas de charme particulier. Mais c'est surtout la mauvaise insonorisation entre les chambres qui me fait lui donné une note décevante. Avec des voisins bruyants, c'est insupportable. Dommage car le personnel est sympathique et les chambres sont bien propr […] es. Read moreGenuine Expedia guest review
gutGenuine Hotels.com guest review
麻木了，没什么特别感觉Genuine Hotels.com guest review
国际集团的酒店，一切都是标准化配置Genuine Hotels.com guest review
"alles im Rahmen, aber Kirchenglocken extrem laut"
Die Begrüssung an der Reception war akzeptabel, mehr leider nicht, das Zimmer sehr klein, die Matratzen gut, auf der weichen Seite, Badezimmer sehr gut. Keine Klima und wenn auch durch das geschlossene Fenster keine SChlafmöglichkeit, wenn die Kirchen glocke um 22.00 aufhört oder um 06.00 endet. Ins Hotel würde ich wieder gehen, aber der Lärm. Never […] again. Read moreGenuine Hotels.com guest review
Kann man nichts falsch machen mit dem Hotel. Super Hotel und sehr sehr freundliches Personal!Genuine Hotels.com guest review
Meget hyggelig og oppmerksom personal i resepsjonen.Genuine Hotels.com guest review
"Gutes Hotel aber zu weiche Betten"
Das Hotel war sehr gut aber die Betten sind zu weich!Genuine Hotels.com guest review
"BEST WESTERN Hotel Spirgarten"
02/19/15 Alida K Belgrade, Serbia
friendly hotel, very clean, bedding above average, modern technology in the room, breakfast excellent, staff very friendly. in a good location, near tram and train station and manu shops and restorants too.
"Most Unfriendly Hotel"
02/07/15 ReenaCherian National Capital Territory of Delhi, India
I cant say it is a good value for money coz one's self esteem cannot be attributed to a value. I was there in December last year and it was a terrible experience for me. starting form the reception itself, it was poor. The receptionist was extremely rude and cold. She made a racist comment on me. I even registered a complaint against her with the manager, but no reply, I waited all this while thinking there would be an apology mail, but they did not respond so I thought of posting this online. the ordeal doesnt end here, they screwed up my breakfast provision and I left the hotel widout one in the morning. The rooms were claustrophobic and the staff are extremely insecure on listening anybody speak in English coz they cud not. Despite being in the hospitality industry, the hotel could not ensure that the staff are trained in inclusive communication. To the travelers, i recommend not to go to this wilderness, it might spoil the entire trip. if one has some time, may look for something better.
"Very very good staff, clean and good value."
12/31/14 Kate H London, United Kingdom
I stayed for 2 nights in a single room which was clean and comfortable. Not large, but enough for a short stay. There are nice touches on arrival with the free bottle of water and some fruit. The tram journey into the centre takes about 15 minutes and runs frequently. It is the staff that make this hotel worthwhile. We had excellent service from the staff at reception who also booked us dinner in a restaurant in the centre of town. We had dinner in the restaurant on Sunday evening as everything else nearby was closed. The waitress patiently answered all our questions on Swiss specialities and then good humouredly took our order for cheeseburgers (we'd probably eaten too much at lunch that day). They were good, and the bottle of Tuscan red wine was excellent, On the first night that I stayed, there was a party in the hotel's conference centre. It was much appreciated that the staff left a note in each room warning us, and also giving us the time it would end. There is nothing worse than being kept awake by music and not knowing how long it will go on for. In the end, the noise was not too bad and I fell asleep before it finished.
"Average hotel with some good will and nice touches"
12/16/14 anphibious Zurich, Switzerland
The hotel is located away from downtown, but has a very convenient tram stop just out the door. So you will reach the city center in no time. The hotel has rooms that appear a bit worn, but that also have some very nice touches. You really see that they are trying to lift it up. Well done! For instance there is a flat HD tv with digital cable, a free welcome water bottle, some fruits in the room, nice bathroom amenities, and more. I was there for business in a single room. I may suggest you take a double room for single use instead. But for the rest it is an all in all good hotel for a short stay.
"Good value for money"
12/15/14 Erik-Jan D Wien, Austria
The hotel is not in the center so you do not have all the traffic. The hotel has enough parking, very good rooms and very good internet. In the morning a good breakfast buffet with good coffee and tea. All in all a very good value for money for business travel
12/07/14 elihay london
Excellent hotel, great staff, good breakfast, The receptionist was very helpful, the room was very comfortable. No tea making facilities in the room, but guests can take free tea, coffee up to their rooms from the restaurant, overall excellent experience
"Zurich Nov 2014"
11/15/14 Judith H Battle Creek
This is a nice hotel a little bit outside Zurich, but easily accessible by tram or car. The rooms are small, but very clean and efficiently functional in Swiss manner. Everything worked well and in good condition. I arrived late after long travel and the lady at the desk was very welcoming and funny which was a pleasant relief. The beds are comfortable and room is quiet. Note about the general area - while the hotel is right next to a shopping center which is excellent, there are no nearby stores open late (after 22 or so), so it is a bit tricky to get a snack late at night.
"Very nice hotel with great staff"
11/06/14 Duky x Slovenia
Our stay at BW Spirgarten was very pleasant, we were especialy impressed by the hotel staff. They are very friendly, helpful and they do their best to make you feel welcome. The hotels is located on a pedestrian square, with a supermarket right next door and many restaurants nearby. The rooms are quite big, tidy and with all amneties you would expect from a 3 * hotel, the bathroom is large enough, the WIFI is working without any problems; Only the watter kettle is missing, but you can get hot water at the reception desk anytime. The windows open a little bit so you can get some fresh air in your room. You can borrow the electricity socket adapter at the reception desk; The car parking is behind the hotel. for the price of 15 CHF you can park your car for the entire day (you pay and get the confirmation at the reception desk); The buffet breakfast is tasty, only a little bit small (maybe there were not many guests in the hotel); The taxi from the airport to the hotel costs some 60-70 CHF, otherwise the Zürich Altstteten trains station is 5min walk away. Very nice hotel, I will definetly come back during my next visit to Zürich; To the staff of the BW Spirgarten: Thank you, you are great; Just loved your kind attitude and your friendliness. You are on top of my hotel list for Zürich for my (or my friends) next visit.
"Excellent staff, great experience"
10/08/14 Akash M Maranello, Italy
My stay at BW Spirgarten was quite a good one. I enjoyed and here is the reason why.. The staff is friendly and extremely helpful! The breakfast buffet was basic but very high quality. The room, was beautiful and lastly, The location, close to the station for easy access across Zurich Some other points.. Staying towards the road side = lots of vehicular noise Found the place a little steep for prices, I could not manage a corporate booking so paid 40 CHF per day extra. Special mention.. Ajna at the reception was very friendly and helpful! The entire front office staff, food and beverage staff as well were always there to help you. stay duration 5 days 6 nights, recommended yes! will return yes!
"Comfort and affordable for Zurich standard"
09/01/14 BillyGabriel Manado, Indonesia
stayed here one night after arrived from Milan by train. it took 10 tram stops from the hotel to Zurich HB at which the train going to the airport departs every 15 - 30 minutes. at USD 130 per night, the room has all the standard 3-star facilities along with a buffet breakfast. the only downside is the room has no air con, but coming from a tropical country, I didn't find it hot at my room even it was summer when I stayed here. next to the lobby is Coop minimarket where you can buy all the grocery things you need and they also sell a variety of swiss made chocolate at (sometimes) discounted price. if you want to skip the breakfast, right in front of the spirgarten there are food stalls selling sandwiches, croissant and coffes.
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