All hotels in London, England, United Kingdom
1 room, 2 adults
You can collect Hotels.com® Rewards nights here157 Waterloo Road, South Bank, London, England, SE1 8XA, United Kingdom, ‏‎855-239-9397
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4.5 / 5Excellent

Score breakdown (from 1,257 reviews)

Average rating for:

  • Cleanliness
    4.8
  • Service
    4.5
  • Comfort
    4.5
  • Condition
    4.7
  • Neighborhood
    4.2
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5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Great stay. Good location to all sites. Room nicely appointed and the hotel staff very polite & helpful. Nice breakfast buffet in the mornings. Would definitely stay here again & recommend.
Genuine Hotels.com guest review
2 night romance trip Jun 8, 2015
A Traveler
US
4.0 / 5Excellent
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Really great location. Bus stops right in front of the hotel. Tube and train station 3 min walk away. Restaurants close by. Convenient stores are close by too. 10-20 min walk to Parlement, Big Ben, Westminster Abby, and London Eye. Hotel was clean. Breakfast was good, wish it had more variations because we stayed for a long time.
Genuine Hotels.com guest review
6 night family trip Jun 13, 2015
A Traveler
US
3.0 / 5Good
"Disappointing staff"
  • Cleanliness
    4.0
  • Service
    2.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    3.0
Dropped luggage off at hotel at 7am straight from airport. They have breakfast included in hotel price as most Hampton inns. Wanted to just grab a cup of coffee before we started our sightseeing. They gave me a lecture how I couldn't enter the breakfast area as my stay didn't start until the 3 pm checking, but they could make us a cup at the desk. I agreed without realizing they charged me 7£ for 3 very small cups of coffee. BTW I'm a Hilton diamond member, didn't seem to mean much. The hotel is clean but the staff seemed to have a bit of an attitude the whole entire week of our stay. Don't know if it was because we are Americans or what but I truly was disappointed, I tend to stay at Hilton properties because o know what to expect, this wasn't it.
Genuine Hotels.com guest review
4 night trip with friends Jun 8, 2015
A Traveler
US
4.0 / 5Excellent
"Too Far"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    2.0
This hotel is on the south bank by Waterloo station. We found it that everyday we were heading over to the other side of the Thames. Because the hotel is 10 minutes walk to the Waterloo station it would take 20-30 minutes to get to the other side of the river everyday. Next time we will stay closer to The Strand.
Genuine Hotels.com guest review
1 night romance trip Jun 5, 2015
Scott
US
4.0 / 5Excellent
"Hampton Hilton Waterloo a Good Value"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Great location, walking distance to Waterloo train and Underground station. Lovely room and great free breakfast. My only caveat is that the hotel needs a concierge or a staff member who can provide information about what's happening in London, restaurants etc. There are free magazines that list this kind of information, but the hotel did not stock them. It should.
Genuine Hotels.com guest review
2 night trip Jun 1, 2015
Andrew
US
5.0 / 5Outstanding
"Better than I expected!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Exceeded my expectations. Nice and roomy considering rooms in Europe are fairly small. The staff was so, so helpful and kind. Clean and the daily breakfast was really good, too!
Genuine Hotels.com guest review
4 night trip with friends May 25, 2015
Elisabeth
US
5.0 / 5Outstanding
"Amazing!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
This was such a great hotel!!! It was so nice being close to the metro! The hotel was clean and perfect!!!!!
Genuine Hotels.com guest review
2 night romance trip May 26, 2015
A Traveler
US
5.0 / 5Outstanding
"excelent service, excelent Front desk , and locati"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
front desk 100 % service, i wish i have friends like them. Breakfast , a good rich meal, a lot of food!!location, location, even when we arrive was raining, front desk went out of the way to help us and a sure that the beautiful day will be next day... and was Beautiful.
Genuine Hotels.com guest review
1 night family trip May 14, 2015
luis
US
4.0 / 5Excellent
"Good stay"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
We did not spend much time in our room but it was comfortable, clean and hotel staff very friendly and helpful. Close to major attractions.
Genuine Hotels.com guest review
1 night trip with friends May 10, 2015
Brenda
US
5.0 / 5Outstanding
"MCZ"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
Great place. Like location because of available transportation.
Genuine Hotels.com guest review
2 night romance trip May 7, 2015
McCoy C
US
5.0 / 5Outstanding
"Hidden gem near London Waterloo"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
This is a great hidden gem in London-- clean, comfortable, reasonably priced and in a quiet neighborhood that is just a short walk away from Waterloo and The South Bank, the London Eye, tons of bars and restaurants and Embankment Bridge to walk over to Trafalgar Square and The West End. A refreshing change from many of the dark, dank and old fashioned London hotels I've stayed in. My room was spacious and clean with a really good shower. Appreciated the free wi-fi and included buffet style breakfast.
Genuine Hotels.com guest review
3 night business trip Apr 24, 2015
Melissa
US
5.0 / 5Outstanding
"Wonderful experience!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Wonderful 10 night stay at this newly renovated hotel! Many attractions are within walking distance along with entrance to underground and train service. The hotel stff is both welcoming and efficient! The renovations are up to date and cleanliness is an absolute with the staff! The morning breakfast is delicious and offers anything and everything you could want for breakfast. I highly recommend this Hampton Hotel!
Genuine Hotels.com guest review
9 night family trip Apr 2, 2015
Patricia
US
5.0 / 5Outstanding
"Great Stay!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Our trip was fantastic! The hotel was beautiful, clean and modern. The staff was very accommodating, we arrived several hours before our check-in and they quickly got us checked into a room. They gave us the option of a larger, handicap accessible room, which was huge! We had a beautiful view of the London Eye, the bed was really comfortable and the room was extremely clean. The hotel manager (female with curly hair from the Czech Republic, I can't remember her name for the life of me) - she was super sweet and gracious. She was very attentive and made us feel incredibly welcomed. She was more than happy to answer our questions and help us plan our day...great staff! The breakfast buffet was nice, lots of variety and fresh foods. Location is great, just down the street from Waterloo station and about a 15-20 minute walk from Big Ben and Westminster. The walk is really lovely too. All in all, very happy with our stay and would definitely stay here again!
Genuine Hotels.com guest review
4 night romance trip Mar 6, 2015
Debbie
US
5.0 / 5Outstanding
"Great Hotel!!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Great hotel, very clean and comfortable beds!! Close to London eye and waterloo station!
Genuine Expedia guest review
Other trip Mar 30, 2015
Mary
US
4.0 / 5Excellent
"A very nice place to stay."
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
This was our 1st visit to London and wanted to stay in a popular hotel chain because we didn't know anything about the city. We were very happy with this hotel. It's still very new, breakfast was great, and the room was very comfortable. They have a small bar on the first floor with fresh beer o tap, or any other liquor you may want. We would definitely recommend this hotel. It's with in walking distance to the Waterloo station, The Eye, and Big Ben. If you can, have a pint at the Stage Door right around the corner.
Genuine Hotels.com guest review
2 night romance trip Mar 18, 2015
Jesse
US
5.0 / 5Outstanding
"Great hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Great staff, great location, great value. Stay there when in London.
Genuine Expedia guest review
Other trip Mar 23, 2015
Rob
US
4.0 / 5Excellent
"Good location next to waterloo station."
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Don't waste your money on an expensive soho room. This is s very modern clean hotel with free breakfast.
Genuine Expedia guest review
Other trip Mar 21, 2015
Bobby
US
5.0 / 5Outstanding
"Great London hotel!"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    3.0
Great hotel in a good location! I would recommend this hotel. Large & tasty breakfast. All the staff were very friendly and efficient. Loved it!
Genuine Hotels.com guest review
3 night romance trip Mar 16, 2015
A Traveler
US
5.0 / 5Outstanding
"Great location, spacious room!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Hotel was short walk from London Eye, staff was very friendly and lots of places to eat and drink close to hotel!
Genuine Expedia guest review
Other trip Mar 20, 2015
A Traveler
US
5.0 / 5Outstanding
"Great Location if on the move"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
Great location 5 minute walk to Waterloo, 10 min to London Eye, 15 min to Big Ben and all at a reasonable price for the area.
Genuine Hotels.com guest review
3 night business trip Mar 12, 2015
A Traveler
US
5.0 / 5Outstanding
"Great London hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
This is such a great hotel for the money. Everything is clean and updated. The breakfast was amazing and the restaurant is great for dinner. The location is close to the Waterloo station and in a quiet area. Would definitely stay again.
Genuine Hotels.com guest review
3 night romance trip Mar 6, 2015
Amanda
US
4.0 / 5Excellent
"a good deal."
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
excellent location, friendly staff, good breakfast, and reasonably spacious in room.
Genuine Expedia guest review
Other trip Mar 18, 2015
marklaseve
US
5.0 / 5Outstanding
"Convenient location, comfortable setting"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
The hotel is about two blocks from Waterloo train station (Southwest rail line service to places such as Guildford, Woking, Portsmouth Harbor, etc.), and the Waterloo underground (tube, subway) station, plus there are several bus stops nearby. Thus, it is very convenient to public bus/subway and regional train transport. Walking distance to the London Eye. Some restaurants and shops nearby, although you may prefer to go elsewhere for dinner. The included hotel breakfast is really good - lots of great food available. The room was clean and comfortable. Internet service was good.
Genuine Expedia guest review
Other trip Mar 16, 2015
Joe
US
5.0 / 5Outstanding
"I'd stay here again"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
has a great stay and close to the tube made getting around easy
Genuine Hotels.com guest review
5 night trip Mar 3, 2015
A Traveler
US
5.0 / 5Outstanding
"great experience in London while staying"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
great place to go to London downtown and every where in the center of London
Genuine Expedia guest review
Other trip Mar 8, 2015
David
US
5.0 / 5Outstanding
"Perfect Hotel!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
It was my first time traveling to London. The hotel was very close to the Waterloo station and is walking distance to the London Eye and from the tour buses that go around London and Westminster. There is a convenience store outside and bus stop. Breakfast was awesome. Hotel condition is perfect. Staff was great. Overall great experience. would recommend it to everyone!
Genuine Hotels.com guest review
2 night trip Feb 14, 2015
Darleine
US
5.0 / 5Outstanding
"Nice place, good breakfast"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
We only stayed the one night because we just got back from Paris and flew the next day. the only downer I can think of is no complimentary water in the room. We are kind of spoiled by that since we travel around alot and that is usually provided. Other than that the bed is very comfy.
Genuine Hotels.com guest review
1 night romance trip Feb 18, 2015
David c
US
5.0 / 5Outstanding
"Only place I will stay in London"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
This is the only place I will stay in London. It is located in the middle of everything and walking distance to the Waterloo train/tube station. This is my second stay this year and plan to be there many more times in the future.
Genuine Hotels.com guest review
3 night romance trip Feb 12, 2015
Jason
US
5.0 / 5Outstanding
"Nice American-style hotel near Waterloo Station"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
One of the best Hampton Inns I've stayed at. Good breakfast. Like new rooms. Spacious for London.
Genuine Hotels.com guest review
4 night business trip Jan 30, 2015
James
US
4.0 / 5Excellent
"Nice hotel, bad neighborhood."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    1.0
Hotel is a short walk from Waterloo station. Nothing else of interest or tourist convenience in neighborhood; Nice hotel is surrounded with apartment buildings that look the "the Projects" here in the US. Across the street is a central ambulance dispatch. There is a TraveLodge in the neighborhood also, and it looked nicer than the Hampton, surprisingly. Breakfast was ok, but no variety. Restaurant on site was Indian or Pakastani (I didn't recognize the menu choices.) I would probably consider staying there again if it were in another neighborhood.
Genuine Hotels.com guest review
11 night family trip Dec 22, 2014
Randy
US
5.0 / 5Outstanding
"Great stay!"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Fantastic location and beautiful hotel
Genuine Hotels.com guest review
1 night trip Jan 14, 2015
A Traveler
US
5.0 / 5Outstanding
"nice place"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
Very nice. Would do it again.
Genuine Hotels.com guest review
2 night romance trip Jan 8, 2015
David
US
3.0 / 5Good
"Good value need better breakfast"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    3.0
Nice rooms little small . Breakfast is too crowded and not too much to choose from . Good location close to the tube.
Genuine Hotels.com guest review
5 night romance trip Jan 3, 2015
motti
US
4.0 / 5Excellent
"Waterloo sojourn."
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    5.0
great location, reasonably priced hotel. Easy access to transport into the centre of London. Would recommend this hotel.
Genuine Hotels.com guest review
1 night romance trip Jan 7, 2015
phillip
US
4.0 / 5Excellent
"Would stay again!"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    3.0
Nice hotel. Good neighborhood with many good restaurants.
Genuine Hotels.com guest review
4 night family trip Jan 1, 2015
Norberto
US
5.0 / 5Outstanding
"great place to stay"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
special friendly helpful staff. Great free warm/cold breakfast spread... Can't complain about anything new delightful and great to tourist attractions and the tube very close.
Genuine Hotels.com guest review
1 night family trip Jan 4, 2015
Donna
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    -
Great location. Room is a bit tight when using the sleeper sofa. Nice facility, delicious breakfast, great staff service.
Genuine Expedia guest review
Other trip Jan 6, 2015
A Traveler
US
5.0 / 5Outstanding
"Excellent hotel with great location."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
I had a two weeks stay in this hotel and if I were to visit London again I would book this hotel.
Genuine Expedia guest review
Other trip Jan 5, 2015
Patricia
US
5.0 / 5Outstanding
"Perfect place to stay in London"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
We stayed here during the Christmas and New Years holiday and we loved it great location, wonderful staff, nice breakfast buffet, clean and comfortable rooms, great shower and water pressure, comfortable beds and pillows, I especially loved the bar staff they were friendly and helpful with sightseeing information and helped us have a great time on New Years. I would recommend this hotel to everyone. The price was great for London.
Genuine Expedia guest review
Other trip Jan 3, 2015
tonya
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Good hotel, nice breakfast buffet. Some people may not like the location, but it's convenient since it's very close Waterloo station.
Genuine Expedia guest review
Other trip Jan 2, 2015
mauri
US
5.0 / 5Outstanding
"Nice hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
This hotel was very good, also close to the train station.
Genuine Hotels.com guest review
6 night family trip Dec 18, 2014
Carlos
US
4.0 / 5Excellent
"Great hotel."
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
This was a brief overnight stay after a work's Christmas party. The hotel was in a great location with modern decor and excellent customer service. My only disappointment was not being able to have breakfast delivered to my room but that was pure laziness at wanting to make the most of my day off.
Genuine Hotels.com guest review
1 night romance trip Dec 11, 2014
Leigh
US
4.0 / 5Excellent
"Clean new hotel, great deal for the price"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    3.0
I absolutely loved this hotel, especially for the price. It's new so all the furniture and features are in great condition and it general, it feels fresh and clean. My room was small, but very smart design made up for it, like one sliding door that's used for the bathroom and closet. Lots of great details like a flexible reading light that doesn't bother the other person and the ability to turn off all lights from the bed. The fitness room was well equipped and clean, on the small side but large enough. Breakfast buffet also was amazing, kept me full until mid-afternoon. Rooms also were very quiet and mine faced Waterloo Road. I would definitely stay here again and recommend it to friends.
Genuine Hotels.com guest review
6 night business trip Dec 7, 2014
Elizabeth
US
5.0 / 5Outstanding
"Great value"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Hotel is in a great location, near station, entertainment and sightseeing. The staff was helpful and attentive.
Genuine Expedia guest review
Other trip Dec 7, 2014
Mary
US
5.0 / 5Outstanding
"Great Place to Stay!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    4.0
Outstanding hotel and staff. Clean and comfortable. Within easy walking distance of Waterloo Station and South Bank so getting around London was easy.
Genuine Hotels.com guest review
5 night family trip Nov 24, 2014
A Traveler
US
5.0 / 5Outstanding
"Great Hotel!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Super close to Waterloo station and Southwark tube. Delicious breakfast and wi-fi included. 5 minute walk to the London Eye. Comfortable room and beds. Extremely convenient and very accomodating staff.
Genuine Expedia guest review
Other trip Dec 1, 2014
Isabel
US
5.0 / 5Outstanding
"Nice Hotel"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Great location. It is in fairly quiet area that is a 5 min walk to Waterloo and 15 min to Big Ben.
Genuine Expedia guest review
Other trip Nov 30, 2014
DJ
US
5.0 / 5Outstanding
"Waterloo stay made perfect with this hotel!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    5.0
I was visiting London for the first time and this hotel was very convenient and near the underground. The service was exceptional and the staff was wonderful. Love how clean it was and the breakfast was amazing!
Genuine Hotels.com guest review
7 night family trip Nov 18, 2014
A Traveler
US
5.0 / 5Outstanding
"Great hotel with a convenient location."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    -
The hotel was great-helpful and accomodating staff and clean, comfortable rooms. We were on the 5th floor with a city view so it was very quiet. The daily breakfast was tasty and plentiful. The hotel location was 5 min. from Waterloo station and the underground transportation. Overall a great experience.
Genuine Expedia guest review
Other trip Nov 20, 2014
Christine
US
4.0 / 5Excellent
  • Cleanliness
    2.0
  • Service
    5.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    -
The hotel was nice, except that we had gnats in our room, everywhere. Also, there was no fold-up stand for a suitcase. Finally, there were two double beds in the room, which left no room to move. If the hotel is going to have two double beds in a room, they should be placed in a larger room. Otherwise, the room was nice, and what we have come to expect in a Hampton Inn. The breakfast was especially good.
Genuine Expedia guest review
Other trip Nov 20, 2014
Clint
US
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews
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