"Very nice hotel in a good location"
Very nice hotel. Location was great. Very clean. Good breakfast. Not amazing...but you will be very happy if you stay here. I would stay here again.Genuine Hotels.com guest review
"Hampton Inn - great addition to London"
I was very pleased with our stay. The staff and rooms were in keeping with the Hampton Inn tradition here in the U.S. It seems to be the style in Europe now to have a clear "plastic/glass" shower barrier instead of a shower curtain. In a Paris hotel, another hotel in London, and this Hampton Inn, the barrier seems to be inadequate to prevent the spray […] of water onto the floor. This creates a hazard. Since we were in this Hampton Inn for several days, we were able to have a great breakfast every morning. There is only one suggestion that I would make regarding the breakfast selection. Scramble eggs were served every day. It would be nice to alternate between scrambled and sunny-side up eggs. A refrigerator would also be a nice addition. Every hotel that we stayed in on this trip (Rome, Venice, Florence, Lucerne, Paris, & another hotel in London) had a refrigerator. Read moreGenuine Hotels.com guest review
"Night before returning home."
We were only there for one night before flight from Heathrow to home, so not really in the room too long. We had a lovely view of the London Eye, though.Genuine Hotels.com guest review
I was pleasantly surprised by how conveniently located this was, being so close to Waterloo station. The couple of times we had to catch a cab they didn't know this hotel because it is so new, so be sure to have the street address handy. The front desk was very helpful and ready to answer my questions -- especially Karen who was super helpful, and friendly […] and really went out of her way to help. The rooms were clean. The only complaint is that they are a little small so there was not much room to relax and lounge around, and one of the doors of the cupboard came right off. But overall I would definitely return. Read moreGenuine Hotels.com guest review
"Great Hotel and Location"
The hotel was clean, well kept, staff very friendly, rooms were clean and modern. Free Breakfast was great. The location was amazing. You are near the London Eye and the Waterloo underground and National Rail station. I would stay here again.Genuine Hotels.com guest review
Enjoyed our stay for an entire week. Nice medium sized modern room with nice bath. Large buffet breakfast and free wifi included. Price was very reasonable compared to others in London. Staying in Southbank was no problem since Waterloo tube station is just minutes away. Highly recommended.Genuine Hotels.com guest review
"South Bank Convenience"
This hotel is located close to the Waterloo train and underground station - it was less than a five minute walk. The London Eye is a 10 minute walk and the hotel is close to The Globe, Southwark Cathedral, and London Bridge. This location made it easy to get to all the major London sites quickly and conveniently. The hotel is also beautiful and extremely […] clean. Comfortable beds and linens. The room had lots of space. Easy to control temperature of the room and free WiFi. The staff was professional, knowledgeable, helpful and polite. They also serve a wonderful breakfast with plenty of choices - especially of hot food. I highly recommend this hotel and location and plan on using this venue for my next trip to London. Read moreGenuine Hotels.com guest review
The room was way over priced and way too small for 3 people. Their wifi was so slow it kicked us out twice making it difficult to make reservations on the train or plan to Paris costing us double, also the printer ran out of ink...they did not run to the stoe to get more.,..but rather had us email the reservations to them then they took forever printing […] our recipient. Half the staff was friendly half the staff did not understand a word you were saying, in an English speaking country....that's bad! Never ever will we stay at a Hilton, knowingly, again. Read moreGenuine Hotels.com guest review
"Very convenient location"
This hotel was very clean and comfortable at a good price. Only one block from Waterloo station. The staff were nice and very helpful. I would definitely consider staying here again and highly recommend it. Breakfast Buffet was typical but good.Genuine Hotels.com guest review
Good location; close to the Waterloo train station and bus routes. The price was good.Genuine Hotels.com guest review
I would stay here again. I stayed for 6 nights and it was very comfortable and clean. The location was perfect for walking access to many attractions, and if you ever find yourself in a metro station during rush hour, you understand how important is the location of your hotel. Having the Waterloo (train and metro station) nearby is also convenient for […] travel, but also for finding nice places to grab food.The wi-fi worked fine. The breakfast was the same every day, but good, with many options. My only complaint is the about the coffee: nescafe crystals everywhere (rooms, breakfast). Read moreGenuine Hotels.com guest review
"Great Place to Stay"
This is a full service hotel and is in a great location. We were within walking distance to Big Ben and other attractions.Genuine Hotels.com guest review
This hotel was immaculate and well maintained. My sister and I had a room with twin beds and they were much bigger than we expected...more like 3/4 or full sized. The room was so clean - and I'm phobic about hotel rooms - so I was so happy! The staff was extremely helpful in giving us directions. Breakfast was delicious and the selection was extensive. […] Bar area is great - I enjoyed a late night cup of tea while I read my book in their lounge area. My only complaint is that our room had a desk chair but not a sitting chair - but that's really a minor complaint. Beds were very comfortable. Location is ideal - we walked to and from the Waterloo Station for the underground and took it to Healthrow. The Cut is a street nearby with excellent restaurants. We walked to all the sites and had a fabulous time - walked to the Tower of London and to Westminster Abbey. I'll be back! Read moreGenuine Hotels.com guest review
"New hotel with design faults"
New, clean, and alright hotel but for basic design faults. 1. Basic size rooms not big just a bit more than small. 2. No room for cases and no set area to place them, there is a desk that you can use for one case and the floor for the other, be careful not to trip over the one on the floor. 3. No frig. 4. Only One door that closes the bathroom or the […] robe depending what position it is in. 5. Breakfast is good but the use of trays make it very congested . 6 not enough tables to handle breakfast crowds. Would I stay there again, yes only if I got the 8 floor suites which still had all the above faults except a bigger room. Read moreGenuine Hotels.com guest review
"Perfect location if you are are going to South Ham"
We stayed two times. Before taking a cruise at the South Hampton and after the cruise. Walking distances from almost anything and the tube is nearby. The food in the restaurant lobby is simple mediocre (bad management). I wouldn't recommend it. Although it Is only good for breakfast. There are plenty of good restaurants around the hotel. The front desk […] service is very inconsistent. Some people appear to be much better trained than others. Read moreGenuine Hotels.com guest review
"Great hotel! Convenient location!"
This hotel was easily booked online. It's location to the Waterloo Tube station and National Rail was perfect. (2 blocks and an easy walk.) We got there a few hours before check-in and they had a secure location for our luggage which was extremely important and appreciated. The staff were very friendly. The breakfast was probably the best hotel breakfast […] we've ever had and we travel a lot. Coming from the United States, it can be hit or miss when booking in an unfamilar city but this was a great hotel and we would certainly stay there again. Read moreGenuine Hotels.com guest review
Will not stay there again because: (1) there were two of us there for 5 days and there were only two tiny drawers and no place to layout our suitcases since we could not unpack them due to lack of drawers; (2) reception desk was out of electrical outlet adaptors; (3) laundry bags and list of prices were not in the room; (4) Hampton accepted by Discover […] card when I booked the hotel in the US, but the hotel itself did not accept it Read moreGenuine Hotels.com guest review
hotel is very nice. some of the cheaper rooms are small, but very well appointed. it has the feeling of an upscale chain,which of course it is. the immediate neighborhood is not great, but what makes up for it is that you're very very close to so much! walking distance to waterloo station, as well as south bank, westminster, big ben, parliament, et […] c. Read moreGenuine Hotels.com guest review
"Great hotel near central London"
Hop off the tube at Waterloo station and walk about a block or two and you're at the hotel! Clean and welcoming, the hotel is a great place to unwind. They have a small gym available as well as breakfast included in the room charges. The only issue I had was that the hotels.com ad about it said it had rollaway beds available, but it actually doesn't, […] so they screwed up our stay. Read moreGenuine Hotels.com guest review
"Nice hotel close to underground"
Breakfast and hotel staff were great. Close to London Eye. Only complaint was that the room was small.Genuine Expedia guest review
"Would go back upon return to London."
Great location. Close to Waterloo for train and tube. You can walk to the river for the London Eye, cruises, Big Ben, Westminster Abbey and tour busses. There is a certain consistency among chain hotels and this one has the cleanliness and amenities you would expect. The staff was friendly at check-in and helpful anytime you asked. Good wifi and a GREAT […] breakfast included. Nice area between the desk and restaurant for relaxing when you return from your day. You can order a drink or snack and relax there. I highly recommend this hotel. Read moreGenuine Expedia guest review
The hotel is directly across from the street that I was born in. I brought my American born wife to see the sights of London and where I grew up. The hotel location is perfect for seeing all of the majors sights. It is on a major road but once inside the building it was very quiet, no loud sounds that would be expected in such a location. Hotel staff […] were extremely polite and helpfull. Nothing was too much trouble for them. I would recommend the hotel to anyone wanting to be close to the sights of London and will definitely stay there again on our next visit to London. Read moreGenuine Hotels.com guest review
We had an excellent stay at this hotel. Excellent service, full bkfst, clean rooms. All employees were very helpful. A very short walk to Waterloo station. Close to London Eye, Big Ben, Houses of Parl. I will certainly stay here again if traveling to London. Rooms are not as small as I expected.Genuine Hotels.com guest review
Great breakfast. Loved the staff. They were so helpful and friendly. The room was a bit small, but not too bad. It would have been great to have had a refrigerator. I would stay there again.Genuine Hotels.com guest review
This Hotel was very nice. Clean, well kept, great helpful staff and within walking distance to the palace and big ben and the waterloo station. It must be a well kept secret because we had to ask 3-4 people before we found someone to point us in the right direction, even the cab driver had never been there.Genuine Hotels.com guest review
"Home Away from Home"
I totally recommend this hotel in the southbank area of London. It was close to the Waterloo Station Underground and easily accessible to the city bus routes. We were close to Westminster Abbey and the London Eye. The rooms were very clean and had comfortable beds. Plus we got a delicious hot breakfast every morning. The hotel staff could not have been […] nicer and were very helpful giving us clear directions to the places we wanted to visit. Our only criticism was that the internet access in the lobby computers were a little slow. However, they stated they were working on improving this. We would definitely stay at this Hampton Inn again. Read moreGenuine Hotels.com guest review
"Comfortable room and good location!"
We stay 10 nights in the hotel. The location is pretty good, very close to the tube station. The room is comfortable. We can see the " London Eye" from the room which is pretty good.Genuine Hotels.com guest review
Great hotel, new, has everything you need, breakfast was great, great people working there helpful, near metro station, near the old Vic theater which was great, got to see Kevin spacey , everything you need is at this hotel, wanted for nothing!!!!!! Would stay again!!!!!!Genuine Expedia guest review
"Spottless Room !"
My Hotel room was spottless,The Staff was friendly and has an American style breakfast buffet that was included in my stay. They also offer free WI-FI in the rooms or you can use one of three computers located in the lobby. The Hotel is located about a five minute walk to the Waterloo Station and a 10 minute walk to the London Eye.Genuine Hotels.com guest review
"Convenially located to London Eye, Globe, Waterloo"
The room had 2 comfortable twin beds. Room was not ready upon arrival, but staff was very helpful storing luggage. We were able to check in an hour earlier. We extended our stay another 2 days and while a little pricey, we were able to keep the same room. Another plus for this hotel is that it's very quiet.Genuine Expedia guest review
Everything was perfect! Hotel staff very friendely, great traditional breakfest, close to bus station, train station and subway station! About 10 minutes walk from London Eye and Big Ben.Genuine Expedia guest review
"Hotel close to Waterloo tube station"
Great experience. Breakfast great. Staff very nice. Room very clean. Restaurant Assado well prized by London Standards.Genuine Expedia guest review
"Exceptional South Bank London Hotel Stay"
This hotel is just 3 months old so everything is state of the art. Short walk to London Waterloo Station and perfect location for exploring South Bank District of London. Staff was great and helpful. Neighborhood was safe and very hip as the young professionals seem to enjoy local night life in many local restaurants, theaters and bistros. Had a view […] of the London skyline from the upper floors facing Waterloo Rd. Breakfast bar was very well done by restaurant on the property. WIFI also worked great. BOOKING AGAIN for family members staying in London soon. Read moreGenuine Hotels.com guest review
"Great place to stay - Wheelchair Accessible"
We had a very pleasant time at the Hampton. Great rooms lots of room for a wheelchair in the bathroom. Plentiful breakfast buffet and hotel was very clean. Location was a few minutes from the Waterloo Station. We walked to the London Eye from hotel and well as many other sites. Buses were very easy to find.Genuine Expedia guest review
"Great for business or pleasure"
I was there on business for 7 days. The hotel location is great with an easy walk to Waterloo train station and a short walk from the area where I had my meetings. There is a great restaurant in the hotel as well as a great free breakfast. The hotel bar is open 24 hours. There was a decent workout room and a nice lobby that could be used for informal […] meetings. The staff was very friendly. The room was sparse, but had everything I needed and a comfortable bed. My only complaint was that there was no plug for the hair dryer in the bathroom, so had to use the one at the desk. Great experience!!! Read moreGenuine Hotels.com guest review
"Top quality all-around"
Excellent! We would stay again for sure. Close to Waterloo tub station. Service was great! Breakfast had many choices... fresh fruit, cold, hot... all good!Genuine Hotels.com guest review
"Room 515 17-26 March"
I had a very pleasant stay at your hotel. The only recommendation I have for improvement is to change up the breakfast menu every couple of days. I stayed for 10 days, so eating the same breakfast for 10 days straight sucked after the 6th day.Genuine Hotels.com guest review
Room was very clean, fresh & modern. Staff throughout hotel were first class. Breakfast buffet very good. Liked the close proximity of hotel to most tourist areas. West End, Westminster, etc....Genuine Hotels.com guest review
"Very good hotel."
Hotel location is great. Rooms are clean and comfortable although not big enough. Breakfast great. Staff most friendly and helpful.Genuine Hotels.com guest review
"Hampton in London"
Really nice hotel close to the railway station and the underground. Some good restaurants around also.Genuine Hotels.com guest review
We stayed for a week and had a top notch holiday at this hotel. Brand new everything, super modern, easy free WiFi, 3 free lobby computers with front desk printer, the most friendly staff, respectful guests and generally a happy, upbeat atmosphere. Full scrambled egg breakfast buffet with a huge number of choices included. Fresh fruit, granola, cereal, […] pastry, cheese, ham and every hot beverage imaginable. Room was quite spacious with iron, tv, hair dryer and kettle. Ask for twin beds. Luxury linens and air temp control. Oyster card will take you by bus to sights Or there's the tube/train acblock away at Waterloo station. We went to Electra at the Old Vic Theatre on the same block and got cheap same-day rush seats. Best cod fish and chips in town three doors down from hotel. Read moreGenuine Hotels.com guest review
"great facilities and location"
we really liked the hotel and enjoyed our stay. The room was new, comfortable and quiet. The hotel location is great as-well, a walking distance to all the attractions in the Waterloo area, its a 3 minutes walk from the Waterloo train and tube station too. The breakfast was good and varied.Genuine Hotels.com guest review
"Great location for sightseeing and galleries."
The hotel is in a great location and the room and bathroom were lovely. We were, however, a bit disappointed with the breakfast.Genuine Hotels.com guest review
"Enjoyable time in London"
Good neighbourhood and close to waterloo train station. But also walking distance to most major sites (if you enjoy walking around like we did). The hotel was nice, new, and clean (but keep expectations in check).Genuine Hotels.com guest review
"Great location for a London Holiday"
The rooms are not large, but they are clean and up to date. The location was convenient for rail, tube and bus service. My only wish was that the breakfast would be a bit more varied from day to day. Our stay was 11 nights and it was quite extensive, but always the same food each morning. Nice to have fresh fruit available each day. Staff was very helpful […] and the wifi worked well in our room. Read moreGenuine Hotels.com guest review
"Very central and close to Old London"
We really enjoyed our stay. The location allowed us to see much of London's center. Also being within about 5 minutes of Waterloo Tube Station allowed us to get to sites conveniently; such as the Tower of London.Genuine Hotels.com guest review
"Good choice for a mid range hotel"
We stayed for 4 nights in Sept. Positives : 1. location is good - about 5 mins walk to Waterloo train and 10 mins to pier, south bank centre and 20 mins to Shakespeare globe. There is also a bus stop just outside hotel. 2.Hotel rate is reasonable, considering the location and inclusive of big breakfast. 3. Comfortable stay as hotel is new, and service […] staff in restaurant and at reception good. Overall a good hotel choice, with only some small negatives : 1. Room is small (we had two big suitcases with us) and there was no place to hang wet bath towels (only 1 small towel reel meant for face towels). 2. Housekeeping is not so good. There were unwashed glasses in our room on one of the days, carpet was not always vacuumed. Nevertheless, will stay in this hotel again as positives outweigh the small issues. Read moreGenuine Hotels.com guest review
For overnight stay was reasonably comfortable & centrally located to London Eye & other Tourist sightseeing locations good spread of BreakfastGenuine Hotels.com guest review
"Clean and very convenient to all sights"
My sister, niece and daughter were satisfied. We are looking forward to book again in that hotel in the future.Genuine Hotels.com guest review
"Good hotel let down by penny pinching"
The hotel is modern, spotlessly clean and well placed for all the South Bank has to offer. The 'complimentary' self-serve breakfast is comparable to Holiday Inn Express fare, but seating space provided is too small for the hotel size. Rooms are modern and minimally designed. The downside of this is extreme lack of storage space in the bedroom and bathroom. […] Our room at the back of the hotel on the 1st floor was quiet, and the bed was comfortable. Toiletries are cheap and nasty, topped up from flagons, so I suggest bringing your own shampoo and conditioner. The room information states that reception staff or hotel 'shop' (a tiny cupboard!) can provide essentials you've forgotten to pack, but I needed a needle and thread to make an emergency repair on an outfit and this wasn't available. Neither was any suggestion as to where I could buy these locally. Given the cost of staying here and the star rating I thought that was poor. Read moreGenuine Hotels.com guest review
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