All hotels in Dubai, United Arab Emirates
1 room, 2 adults
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The Palm Jumeirah, Crescent Road, Dubai, United Arab Emirates, ‏‎800-491-6126
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4.6 / 5Outstanding

Score breakdown (from 202 reviews)

Average rating for:

  • Cleanliness
    4.8
  • Service
    4.6
  • Comfort
    4.8
  • Condition
    4.7
  • Neighborhood
    4.2
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5.0 / 5Outstanding
Hotel is superb and definitely fabulous. One of the best hotel properties I've ever stayed at. The beach is below my expectations though and the hotel is located far from most other Dubai attractions. If the beach and location are not your primary consideration, this hotel is definitely an excellent choice. The location is ideal Ilif you prefer isolation and quiet time.
Genuine Hotels.com guest review
2 night romance trip Jul 2, 2015
Carla
US
5.0 / 5Outstanding
"Nice"
A lovely luxury hotel
Genuine Hotels.com guest review
2 night family trip Jun 15, 2015
Abdulrahim
US
5.0 / 5Outstanding
"Excellen hotel with a amazing staff"
The hotel IS wonderful with a amazing staff, a beatiful and hot beach, Great food, great breakfast and excellent high speed wifi
Genuine Expedia guest review
Other trip Apr 23, 2015
Andre
US
2.0 / 5Fair
"Good facility, far away, very badly managed"
They make believe partial sea view rooms are full sea view. Staff does not know what each other are going. They make mistakes then they lie about it. They give room for disabled, with no warning. Getting a taxi is a nightmare. Food very avrerage by Dubai standards. I will not go back.
Genuine Expedia guest review
Other trip Apr 11, 2015
Isak
US
4.0 / 5Excellent
"Bz4"
We would have liked more small shops inside the hotel.
Genuine Hotels.com guest review
6 night family trip Mar 28, 2015
Paolo
US
4.0 / 5Excellent
"Nice and quiet"
Away from the hum of the city. Beautiful beach and accomodation. More children than I expected.
Genuine Expedia guest review
Other trip Feb 25, 2015
susan
US
5.0 / 5Outstanding
"Quick stay in a great hotel"
I checked in at 3 am and departed at 9am , so this will not be a good review. I did not try and of the hotel facilities. The room was excellent. Clean included all the amenities including a nespresso coffee machine. The balcony was the highlight with marvelous view over Dubais skyline from the palm.
Genuine Expedia guest review
Other trip Jan 25, 2015
kaz
US
5.0 / 5Outstanding
5 star all the way except that when the wind blows the wrong directions there is a faint sewage odor from adjacent treatment plant.
Genuine Hotels.com guest review
3 night family trip Jan 12, 2015
A Traveler
US
5.0 / 5Outstanding
"Perfect Place for a getaway"
Clean. Neat. lovely location. Helpful and friendly staff. Perfect for vacation
Genuine Expedia guest review
Other trip Jan 17, 2015
hashiru
US
4.0 / 5Excellent
"Nice but far"
Lovely. Nice beach wonderful happy new year party. But kindly far.
Genuine Expedia guest review
Other trip Jan 11, 2015
A Traveler
US
5.0 / 5Outstanding
"Awesome hotel"
Excellent experience. Exceptional staff. Great location away from the chaos of the city.
Genuine Expedia guest review
Other trip Dec 29, 2014
A Traveler
US
4.0 / 5Excellent
"Nice Hotel for get away"
We attended a wedding at the swimming pool. the ambiance was beautiful. Room was superb. Breakfast was enjoyable.
Genuine Expedia guest review
Other trip Nov 27, 2014
Mohamad
US
5.0 / 5Outstanding
Fabulous hotel with great views and location. Facilities are very new and luxurious. Had a very relaxing stay. Compared to other hotels in Dubai, the Waldorf stands out. Would definitely come back.
Genuine Expedia guest review
Other trip Nov 23, 2014
A Traveler
US
5.0 / 5Outstanding
"Unbeleivable experience"
Superb service, comfort, premium clientele and best breakfast ever.
Genuine Expedia guest review
Other trip Nov 20, 2014
Regina
US
4.0 / 5Excellent
"Nice but cold"
The hotel, accomodation, food and staff are all great. However, the overall ambience is very cold!
Genuine Expedia guest review
Other trip Nov 20, 2014
Amjad
US
5.0 / 5Outstanding
Hotel is beautiful. Staff is excellent and friendly. Concierge helped us when our driver didn't show up to take us to the airport by arranging a hotel car immediately.
Genuine Hotels.com guest review
2 night trip Sep 20, 2014
RDL
US
5.0 / 5Outstanding
"Fabulous"
We were upgraded to a suite. And upon entering the room it was incredible. A good relaxation after a trip from London.
Genuine Expedia guest review
Other trip Sep 18, 2014
beth
US
4.0 / 5Excellent
"fantastic hotel, terrible WiFi and water heater"
The hotel was amazing. Very luxurious and fantastic breakfast. For some reason the water took 20 minutes to get warm. Not hot, warm. The WiFi was also terrible. I was only able to get a fleeting one bar of WiFi and was only able to use gmail on it.
Genuine Hotels.com guest review
1 night business trip Sep 2, 2014
A Traveler
US
5.0 / 5Outstanding
"Yasmin"
Excellent view but a bit far from all kinds of attractions
Genuine Hotels.com guest review
6 night trip Jun 20, 2014
Yasmin
US
4.0 / 5Excellent
"It has everything you need"
Lovely stay, however there were few challenges with the rooms, like telephone, shower and light problems, that were resolved. Other than that, the staff are perfectly trained and welcoming, the manager compensated with a dinner for two for these challenges and followed up closely. Lovely & clean pools and beach. I will for sure go there again.
Genuine Expedia guest review
Other trip Jun 23, 2014
MogzFaour
US
5.0 / 5Outstanding
Excellent hotel with a nice view, everything is absolutely brilliant.
Genuine Expedia guest review
Other trip Jun 9, 2014
A Traveler
US
5.0 / 5Outstanding
"Nice brand new resort hotel"
Resort is new. Architecture is classical and a little bit massive but very practical. Nice beach and swimming pool area. Room and bathroom were really confortable. Friendly staff
Genuine Expedia guest review
Other trip Jun 1, 2014
slyman
US
4.0 / 5Excellent
"Good option to relax away from Dubai's noise."
The hotel is good for families. Quiet in general. The beaches in palm in general miss something! But frankly more facilities and fun to be provided in such a worldwide known name hotel.
Genuine Expedia guest review
Other trip May 25, 2014
wael
US
3.0 / 5Good
Beautiful hotel and beach Staff lacked training Food especially room service was lousy unworthy of the brand
Genuine Expedia guest review
Other trip May 10, 2014
A Traveler
US
4.0 / 5Excellent
"Nice hotel at the palm"
Hotel is nice and clean. Still under construction. No shop, spa just open with limited service. Hotel Staff are nice but restaurent service are average. Buffet Manu same everyday. Give 4 star, long way to go for five star.
Genuine Expedia guest review
Other trip May 2, 2014
md
US
4.0 / 5Excellent
"Cozy place by the beach"
I wanted a nice quiet place to get away from the noise and spend my brief holiday. I got what I wanted in the Wardolf Astoria in Jumeirah Dubai. I loved my stay, the staff are warm friendly always ready to assist you. My son with me found the place more than a home away from home too. I would however recommend that the key locks be very secured and also that phone reception be stepped up, I had issues making calls with the Du network I bought. Overall, i'll give it an 8/10. Thanks
Genuine Expedia guest review
Other trip Apr 27, 2014
Bliss
US
4.0 / 5Excellent
"Nice hotel"
Very beautiful and nice views on both sides. The hotel was just opened when we stayed there and they were still working out some issues of which a few were resolved during our stay. The spa and gym were not open and there was no store inside the hotel for incidentals. You should check before you stay to make sure they are open. The main pool area was wonderful and they played relaxing music. Drink service was very slow and they had not yet opened the smaller poolside bar. However, the poolside restaurant was good. The food was good for the most part and the service at the restaurants was excellent. There is nothing in close walking distance so you will need to rent a car if you want to explore as taxi cabs may get expensive. Hotel has car service with varying prices. Concierge was excellent and gave good advice. We went on desert safari at their recommendation and had a blast. Not sure we would stay here again but a beautiful spot. It will probably be a great place to stay in a few months once everything is open and they have worked out all the issues. Dubai is a wonderful place to visit.
Genuine Expedia guest review
Other trip Mar 23, 2014
gb
US
3.0 / 5Good
"First time"
The hotel is recently opened most of the facilities are not opened yet
Genuine Expedia guest review
Response by Waldorf Astoria Dubai - Palm Jumeirah
Dear khaled Thank you for taking time to post your review. We have all restaurants, pools and beach open but I apologize that our Spa will still take until late March. We will look forward to our next opportunity to serve you should your travels bring you back to Dubai. Kind regards Jan Moenkedieck General Manager
Other trip Jan 30, 2014
khaled
US

The following English reviews were posted by hotels.com guests from other countries:

4.0 / 5Excellent
"Dubai Palm break"
Beautiful hotel, beautiful location, disappointing F&B outlets and slow service due to low occupancy - excuse was that half the hotel rooms were closed for "maintenance"
Genuine Hotels.com guest review
2 night family trip Jul 14, 2015
Mihir
GB
5.0 / 5Outstanding
From check in to check out the service was impeccable. The hotel is fairly new just over a year old and is immaculate inside and out. The pool area great in between shopping at Dubai Mall and the restaurants were amazing. I would definitely recommend eating at Social. My only wish is that it wasn't so far along the crescent of the Palm. It felt like it took forever to reach as it's one of the last 2 properties on the crescent facing the Burj Al Arab.
Genuine Hotels.com guest review
2 night trip Jul 8, 2015
A Traveler
IE
3.0 / 5Good
"Recent visit"
Well appointed rooms, friendly and helpful staff. Rather isolated location; avoid rooms with a "partial view"! The discerning traveller will be disappointed with the poor quality of the restaurants.
Genuine Hotels.com guest review
6 night romance trip Apr 30, 2015
Nigel
GB
5.0 / 5Outstanding
"5* stay"
Had an awesome time at the Waldorf Astoria hotel, the staff were attentive, professional, helpful and always smiling. Was given a complementary birthday cake for my niece and myself as it was our birthday. Can't wait to go back again!!
Genuine Hotels.com guest review
5 night family trip Jan 31, 2015
A Traveler
GB
5.0 / 5Outstanding
"Amazing luxury"
We've just returned from a lovely stay here. The room was spacious, clean and luxurious, and the pool area was very relaxing. Can't really fault the hotel at all. One small point; we ate breakfast in the restaurant one morning and not sure it's worth the cost. we had room service breakfast another morning and that was much nicer. Thoroughly recommend this hotel for a relaxing break.
Genuine Expedia guest review
Other trip Apr 25, 2015
Carolyn
GB
5.0 / 5Outstanding
"Quick get away ."
My wife and I stayed for six nights over the UK Easter break. Hotel was super as were the staff. Room was crisp and clean , our room was facing the beach, Palm Side on the first floor, no noise issues although the cocktail bar was near by on the ground floor. Beach and pool side facilities were all as expected great staff to serve you pool side. Meals were all taken in the restaurants in the Hotel, all amazing, no need to venture into Dubai. Super experience, only recommendation, if you chose the buffet dinner, eat early to ensure all the mains are available, then retreat to the cocktail bar with the live band.
Genuine Expedia guest review
Other trip Apr 9, 2015
Welsh 009
GB
5.0 / 5Outstanding
"Top class hotel with amazing views"
We stayed 7 nights at the Waldorf Astoria Palm Jumeriah in a deluxe twin bed room with Palm View. Room was very spacious, slept 4 comfortably, 2 adults and 2 teenage boys. Decor of room and hotel exceptional. Hotel is set some distance from pool and private beach so limited noise from pool area which was minimal during our stay. Hotel was full however no shortage of sunbeds on beach, staff to attend to your requirements. Nespresso machine in room was a lovely bonus. Food was excellent. 20/30 minute taxi ride to downtown Dubai. Courtesy minibus service from hotel to nearby waterpark and downtown mall. Eateries are limited to buffet in evening, Asian restaurant or pool restuarant open in evenings also, however hotel would benefit by adding a more casual eating option for club sandwiches, pizza etc with lower pricing. Downside was the high cost of drinks, for example a carbonated fizzy drink served in a regular can, GBP £4-£5.
Genuine Expedia guest review
Other trip Apr 4, 2015
JackiO
GB
5.0 / 5Outstanding
"Relaxing hotel close to the beach."
We had a very pleasant stay at the hotel. From the moment we arrived we were welcomed with courtesy and we felt very comfortable in the ambience surroundings which were peaceful and tranquil. The food was excellent and value for money. The room had a scenic view and very spacious and luxurious. Thank you for making our stay glorious.
Genuine Expedia guest review
Other trip Mar 29, 2015
Pam
GB
3.0 / 5Good
"Awful welcome"
We arrived at the hotel and was asked for our passports and a credit card ! No welcome or hello! No Information about the hotel ! Very very poor !
Genuine Expedia guest review
Other trip Mar 23, 2015
carmel
GB
5.0 / 5Outstanding
"Great hotel"
Great hotel with fantastic rooms. Close to the beach but not walking distance to anything else. Hotel prices expensive
Genuine Expedia guest review
Other trip Mar 9, 2015
sam
AU
5.0 / 5Outstanding
"Made our special celebration perfect!"
We were celebrating my wife's 50th birthday and the team at the Waldorf did everything they could to make our stay there as memorable as possible. From arrival to departure everything about the hotel was perfect.
Genuine Hotels.com guest review
5 night romance trip Mar 1, 2015
Nick
GB
5.0 / 5Outstanding
"Staying at the Waldorf Astoria"
Great hotel with excellent restaurant, great pool and professional and courteous staff. The room was spacious and comfortable.
Genuine Expedia guest review
Other trip Feb 25, 2015
goose
GB
5.0 / 5Outstanding
"Great place - a bit quiet but everywhere in reach!"
Our first trip to Dubai and we were impressed.. We stay at The Waldorf New York lots but this place is a different beast altogether...obviously... It's quite far out on The Palm so you need taxis to get everywhere but taxis are cheap - around £10-15 to get to the "thick of it" ie Marina/other main spots.. The only negative was extremely expensive drinks - around £10 for a bottled beer or £15-18 for a cocktail... but that is the same in all top hotels....
Genuine Expedia guest review
Other trip Feb 22, 2015
Ian
GB
5.0 / 5Outstanding
"beyond expectations"
Although somewhat out of the way, this is a fantastic hotel and well priced. Beware though, food and drink is very expensive! We were upgraded to a huge suite on arrival. Will definitely stay again
Genuine Hotels.com guest review
5 night family trip Feb 15, 2015
Mark
GB
5.0 / 5Outstanding
"Brilliant stay"
Brilliant hotel. Lovely stay as I was upgraded to a suite. The suite took my breath away. Good pool and beach area. Good food at the pool area. Excellent buffet for dinner at one of the restaurants. Enjoyed this hotel.
Genuine Hotels.com guest review
2 night romance trip Dec 28, 2014
Pranesh
ZA
5.0 / 5Outstanding
"Amazing hotel with private beach"
Was the best service from start till finish.got upgraded to a suite for my partners 30th birthday and had a private beeach dinner.The staff couldn't do enough for you will be back again in may.
Genuine Expedia guest review
Other trip Feb 9, 2015
martin
GB
5.0 / 5Outstanding
"Amazing views over the Palm fantastic service ."
A beautiful hotel with a very nice Vietnamese restaurant to try amongst others !! The bar had a really good singer with a fantastic Gin & tonic the ice cubes were all different flavours and a pleasure to try !! The room we stayed in was a great size with a sofa area , everything you need including a coffee machine too !! . The bathroom was also very large. Very close to all amenities of Dubai would recommend to stay but personally I think it's better for adults and small children as the pool area is very nice but teenage children I think would get bored .
Genuine Expedia guest review
Other trip Feb 3, 2015
Lis
GB
5.0 / 5Outstanding
"On the beach"
Very good except a four day wedding on at the time of stay
Genuine Expedia guest review
Other trip Feb 2, 2015
male
GB
5.0 / 5Outstanding
"Love the Walfdorf Astoria on the Palm Jumeriah"
Great Place,Very helpful and attentive staff. Impressive hotel which will satisfy most seasoned & well experienced travelers.
Genuine Hotels.com guest review
3 night business trip Jan 21, 2015
A Traveler
AU
5.0 / 5Outstanding
"Splendid!"
The staff of this hotel is amazing and the location as well as standard is fantastic!
Genuine Hotels.com guest review
4 night romance trip Jan 14, 2015
Charlotta
IE
3.0 / 5Good
"3 nights leisure trip to Dubai"
Great location and ideal for families due to pools, kids club, etc. Sole disappointment Avoid spa though lacking wide array of various treatments and rather cold... Equally do not dine at the fine dining restaurant, far too expensive and not worth the money, as no innovative culinary cuisine.
Genuine Expedia guest review
Other trip Jan 14, 2015
A Traveler
GB
5.0 / 5Outstanding
"fantastic holiday"
fabulous Hotel very cosy very friendly staff excellent management will defensibly go back
Genuine Hotels.com guest review
11 night family trip Dec 24, 2014
ATEF
GB
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews
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