5 star all the way except that when the wind blows the wrong directions there is a faint sewage odor from adjacent treatment plant.Genuine Hotels.com guest review
Fabulous hotel with great views and location. Facilities are very new and luxurious. Had a very relaxing stay. Compared to other hotels in Dubai, the Waldorf stands out. Would definitely come back.Genuine Expedia guest review
Superb service, comfort, premium clientele and best breakfast ever.Genuine Expedia guest review
"Nice but cold"
The hotel, accomodation, food and staff are all great. However, the overall ambience is very cold!Genuine Expedia guest review
Hotel is beautiful. Staff is excellent and friendly. Concierge helped us when our driver didn't show up to take us to the airport by arranging a hotel car immediately.Genuine Hotels.com guest review
We were upgraded to a suite. And upon entering the room it was incredible. A good relaxation after a trip from London.Genuine Expedia guest review
"fantastic hotel, terrible WiFi and water heater"
The hotel was amazing. Very luxurious and fantastic breakfast. For some reason the water took 20 minutes to get warm. Not hot, warm. The WiFi was also terrible. I was only able to get a fleeting one bar of WiFi and was only able to use gmail on it.Genuine Hotels.com guest review
Excellent view but a bit far from all kinds of attractionsGenuine Hotels.com guest review
"It has everything you need"
Lovely stay, however there were few challenges with the rooms, like telephone, shower and light problems, that were resolved. Other than that, the staff are perfectly trained and welcoming, the manager compensated with a dinner for two for these challenges and followed up closely. Lovely & clean pools and beach. I will for sure go there again.Genuine Expedia guest review
Excellent hotel with a nice view, everything is absolutely brilliant.Genuine Expedia guest review
"Nice brand new resort hotel"
Resort is new. Architecture is classical and a little bit massive but very practical. Nice beach and swimming pool area. Room and bathroom were really confortable. Friendly staffGenuine Expedia guest review
"Good option to relax away from Dubai's noise."
The hotel is good for families. Quiet in general. The beaches in palm in general miss something! But frankly more facilities and fun to be provided in such a worldwide known name hotel.Genuine Expedia guest review
Beautiful hotel and beach Staff lacked training Food especially room service was lousy unworthy of the brandGenuine Expedia guest review
"Nice hotel at the palm"
Hotel is nice and clean. Still under construction. No shop, spa just open with limited service. Hotel Staff are nice but restaurent service are average. Buffet Manu same everyday. Give 4 star, long way to go for five star.Genuine Expedia guest review
"Cozy place by the beach"
I wanted a nice quiet place to get away from the noise and spend my brief holiday. I got what I wanted in the Wardolf Astoria in Jumeirah Dubai. I loved my stay, the staff are warm friendly always ready to assist you. My son with me found the place more than a home away from home too. I would however recommend that the key locks be very secured and […] also that phone reception be stepped up, I had issues making calls with the Du network I bought. Overall, i'll give it an 8/10. Thanks Read moreGenuine Expedia guest review
Very beautiful and nice views on both sides. The hotel was just opened when we stayed there and they were still working out some issues of which a few were resolved during our stay. The spa and gym were not open and there was no store inside the hotel for incidentals. You should check before you stay to make sure they are open. The main pool area […] was wonderful and they played relaxing music. Drink service was very slow and they had not yet opened the smaller poolside bar. However, the poolside restaurant was good. The food was good for the most part and the service at the restaurants was excellent. There is nothing in close walking distance so you will need to rent a car if you want to explore as taxi cabs may get expensive. Hotel has car service with varying prices. Concierge was excellent and gave good advice. We went on desert safari at their recommendation and had a blast. Not sure we would stay here again but a beautiful spot. It will probably be a great place to stay in a few months once everything is open and they have worked out all the issues. Dubai is a wonderful place to visit. Read moreGenuine Expedia guest review
The hotel is recently opened most of the facilities are not opened yetGenuine Expedia guest review
Response by Waldorf Astoria Dubai - Palm Jumeirah Dear khaled Thank you for taking time to post your review. We have all restaurants, pools and beach open but I apologize that our Spa will still take until late March. We will look forward to our next opportunity to serve you should your travels bring you back to Dubai. Kind regards Jan Moenkedieck General Manager
Although somewhat out of the way, this is a fantastic hotel and well priced. Beware though, food and drink is very expensive! We were upgraded to a huge suite on arrival. Will definitely stay againGenuine Hotels.com guest review
Brilliant hotel. Lovely stay as I was upgraded to a suite. The suite took my breath away. Good pool and beach area. Good food at the pool area. Excellent buffet for dinner at one of the restaurants. Enjoyed this hotel.Genuine Hotels.com guest review
"Love the Walfdorf Astoria on the Palm Jumeriah"
Great Place,Very helpful and attentive staff. Impressive hotel which will satisfy most seasoned & well experienced travelers.Genuine Hotels.com guest review
The staff of this hotel is amazing and the location as well as standard is fantastic!Genuine Hotels.com guest review
fabulous Hotel very cosy very friendly staff excellent management will defensibly go backGenuine Hotels.com guest review
"Luxurious hotel on the Palm"
We had a fantastic week. It is a very impressive hotel & the staff couldn't be more accommodating. We had 2 adults & 2 children in one room, but it was very spacious. We had a view out of the front of the hotel which looked across to the Burj Al Arab & Burj Khalifa. Our stay included a breakfast buffet, which had a vast choice. It did get a little chaotic […] when the hotel was busy, but a minor point. The pool area is very well maintained with lots of loungers & umbrellas. The staff do a good job of looking after everyone, handing out towels, water & even fruit kebabs - a nice touch! Taxi's into the City are very cheap & we never had to wait long. The hotel does run a complimentary mini-bus three times a day, which we used on one occasion. Read moreGenuine Expedia guest review
"Top hotel with amazing staff"
I have stayed in several of the top hotels in Dubai and can say that this is as good as any, and in many ways better. The facilities are excellent and the staff and level of service is the best I have experienced in Dubai. Only the too end hotels if the Far East are a match. Many would consider its location at the end of the Palm an inconvenience but […] I actually see this as a positive. It is quieter, less crowded and the views of the Burj Khalifa, Downtown and the Burj Al Arab are amazing. In a place where you are spoilt for choice when it comes to luxury hotels, this is definately one of the best. Read moreGenuine Expedia guest review
"Staff very caring and polite at all times"
Very impressed. Had one issue but sorted out professionally and fairlyGenuine Expedia guest review
"nice hotel great sea view"
the whole experement was great except the food of the hotel was not delicious this much and the price is high a little bit with the food qualityGenuine Expedia guest review
We loved everything about our stay. The hotel itself is amazing, but the staff truely made us feel welcome. They even have a kids club so you can relax by the pool while they have fun. Can't wait to go back. It is about 30 minutes drive from the City Centre, but hotel cars are available and taxis are relatively cheap in Dubai.Genuine Hotels.com guest review
"Great hotel in quiet location"
Lovely hotel located away from construction sites but ~20mins drive from the mainland & taxis are scarce. Great if not planning much sightseeing but not a lot of food or activity options for the under-3's.Genuine Hotels.com guest review
"Overall excellent hotel"
Great peaceful location where the only downside is that it is a long way from anywhere else so everywhere is a taxi ride away. Taxis are very cheap though Could do with small shop or coffee shop on site tooGenuine Expedia guest review
"free internet is extremely slow..."
The hotel is excellent! Except of the extremetly slow free internet. Slow means you need 2mins to load one page on your computer.... Well, if you are not happy with that you need to pay for at least $15 usd for 6hours... As a FIVE STAR hotel, having this kind of tricks ( indirectly force ppl to pay for internet) is not nice at all...Genuine Hotels.com guest review
"Beautiful hotel close to the beach"
The only downside were the jelly fish in the sea my daughter got stung in 4 places on the same occasion and 7 other people did at the same time too as well as someone getting bit by a huge crab. Other than this the hotel was divine a really chilled place.Genuine Expedia guest review
"Truly Fantactic Hotel"
This hotel is truly very opulent. The rooms are very spacious, tastefully laid out with a luxury bathroom. We had the sea view with the Burj Al Arab in great view in the distance. The private beach was very clean with lots of shaded seating. There was also a pool which my kids also enjoyed. Service all around the hotel was superb. The breakfast was […] the best we've had at any hotel, and the buffet dinner was excellent too. The hotel was close to most of the main malls and the Wild Wadi waterpark. This is a definite recommendation hotel for anyone wanting to visit Dubai! Read moreGenuine Hotels.com guest review
Everything was perfect! Except the sea has jellyfish which makes it difficult to swim and the hotel didn't do anything about it.Genuine Hotels.com guest review
"The best hotel i have stayed in."
Excellent hotel throughout. Staff were great and very help full throughout the stay. The food is to a very high standard.Genuine Expedia guest review
"Great hotel but be aware it is a little isolated"
Dubai is a great city to explore and the hotel was excellent. Reading some of the reviews previously, we can honestly say we did not experience any issues with the facilities or the staff, everything was very good. The Palm is still under construction so be aware that the Waldorf Astoria is the furthest hotel on the easter part of the crescent which […] is great if you want to be away from everything but only transport is taxis at present. It was a good 15-20 minute ride to the Marina and JBR and a further 15 mins to the Dubai mall. Sounds ok but when you are going backwards and forwards each day, it can get a little wearing. The metro is good so our advice is taxi to Dubai internet city metro station and then metro from there to cut down on costs. Be aware that Metro station for Burj Khalifa/Dubai Mall is a considerable walk from the Mall itself so put your walking boots on! Read moreGenuine Expedia guest review
"Awesome hotel in Palm Jumeirah"
I had booked 2 rooms to stay at the Waldorf Astoria as I my family was staying longer than me. From the time I checked in, they had already assigned a connecting room without requesting for same, during my stay. The hotel had paid attention to that small fact which I thought was impressive. Through the stay I found the staff extremely friendly whether […] it be the housekeeping staff or the staff in the restaurants (Mezzerie & Lao) and the food was great too. The rooms where big and the bathrooms were fantastic with Ferragamo toileteries (that definitely was a personal favorite since I wear the brand a lot). The beach, pool and the spa were outstanding too. I debated a lot on which hotel to stay at and was tossing between the Waldorf and the Ritz, Fairmont and I am glad that I selected the WA as I have stayed in the other properties and it was definitely a welcome change. Read moreGenuine Expedia guest review
"Had Very Very good time."
this holidays was one of my best holidays, would Recommend this hotel to anyone one travelling to Dubai.Genuine Expedia guest review
"Nice hotel, close to the beach"
Stayed 2 nites. It took almost 24hrs before my room got cleaned and that's cos I rang them to clean it. My husband arranged taxi's on 2 different days but the hotel never arranged the request. OverAll I would give this hotel a 4star and not a 5star as a hotel.Genuine Expedia guest review
Amazing hotel with excellent facilities. Beach is not as good as others in the vicinity however large rooms with amazing bathtubs. Highly recommendedGenuine Hotels.com guest review
"Beautiful hotel. Friendly staff."
The staff here are all fantastic. Friendly and approachable. They even go out of their way to help out to make the stay even more pleasureable. I can even remember their names because they actually and genuinely wanted to help out. It's a case of understanding and embodying the culture of the hotel name. Special mention to front desk Mandy for helping […] me to get to a room nearer to my parents during my stay (did an online booking and failed to realise this) and to Ali for helping my wife and I make arrangement to ship a bulky item over to Singapore. And he emailed me to confirm the delivery. Suffice to say my stay in Dubai had been made even more memorable with my stay at Astoria Palm Jumeirah and the staff there made it perfect. I simply cannot wait to go back to Dubai and to Astoria Palm Jumeirah. Read moreGenuine Expedia guest review
Nice new hotelGenuine Hotels.com guest review
"The WOW factor"
This is a top 6 star hotel with EXCELLENT service and a Personal Conceirge. Can not be faulted, We took a break after a long cruise in a stateroom and were astounded with the Waldorf Astoria, nothing was to much trouble for the staff. Do not need to leave the Hotel at all for anything, but of you do they will arrnage for you anyway,Great break wished […] we had stayed longer! Read moreGenuine Hotels.com guest review
"Gorgeous hotel with lovely rooms and great staff"
The Waldorf Astoria Dubai was outstanding. Beautiful, brand new property with a great pool and lovely rooms. The staff are very friendly and provide excellent service from check in to check out. Also the restaurants and bars are quite reasonable for such a premium resort. One thing I loved about this property was that it's not tacky and fake like many […] other high-end hotels and resorts in Dubai. Instead it's elegant and old school. Highly recommended from me. Read moreGenuine Expedia guest review
"First trip to Dubai"
I travelled with my mother for a short break to Dubai staying at the relatively new Waldorf Astoria on the Palm, arriving early morning. the first impression was the hotel was quite and peaceful with virtually no-one around except pleasant and friendly Staff. As would be expected the room was not available until a bit later so we headed to a Mall for […] some shopping. When we got back the place was transformed and was buzzing with travellers. We later found out it was a local holiday but that gave the place a really good atmosphere. It was a great family hotel and although I have found the Waldorf in New York a bit stuffy that was not the case here. We were personally escorted to our room which had a great Palm view from the Balcony. Could be Dubai skyline one way and the Atlantis the Palm the other and looked out over the pool area. Probably one of the best views in Dubai. I would definitely recommend you get an upgrade to a Palm view. The only issue was the cases took a few requests to be delivered to the room. The staff were run off their feet. Personally I would be happy just to fetch them myself, the staff have more than enough to do and it would be no trouble!! I sampled some on the dining options at the Palm View cafe at the pool and it was great. the hotel is a bit out of the way and a taxi is essential to go anywhere. They are very cheap and readily available. Takes around 30 mins to get to the Dubai Mall which huge with numerous shops and eateries. Read moreGenuine Expedia guest review
Overall stay was excellent - however, the exit was not so much, this was not a smooth operation. We left the hotel at a busy time, a lot of people were entering the hotel and it took the staff a while to locate our luggage.Genuine Hotels.com guest review
"Well designed hotel"
Very nice Well designed Needs shops though!! Very quiet as new & a bit far away as Palm very quiet!Genuine Expedia guest review
"Sparkling new hotel"
Great emaculate big rooms. Spotlessly clean. Lovely bathrooms,huge showers and spacious balcony. As the hotel is so new ,it was very quiet and lacked atmosphere,the quality of everything is fantastic. Once the hotel is properly functioning and alot of small things get sorted,it will probably be a great place to stay .Genuine Expedia guest review
"luxury accommodation with excellent service"
We arrived at about 10am and although check in was not until 2pm, the staff welcomed us in a private area where we were offered refreshments as they checked us in. We were taken to the Exec floor where we could enjoy some drinks and food whilst waiting on our room, which only took 15 mins, so it was great to be checked in & on the beach before lunchtime. […] We used the spa which was very well organised and beautiful suroundings, although the steam room wasn't working the morning we attended, but the staff were very apologic. We ate in all the restuarants and Lao was a particular favourite! Concierge was particularly helpful throughout our stay organising trips, taxis and transport to airport and providing advice. Hotel was quiet and perhaps lacked a bit of atmosphere, although this suited us on this occasion, especially after spending sometime in Atlantis which was just too busy and full of people. Would certainly recommend this hotel if you are thinking of going to Dubai and staying on the Palm. Read moreGenuine Expedia guest review
"Waldof astoria palm dubai"
This was AMAZiNG........ Normally hav to wait hours for a room wheneva i chk in at dubai hotels!!! Recieved gorgeous room immediately which was so welcome cos we had just got in frm new york an i had my 2 lil grandsons wit me.... Spacious, elegant room! Beautiful hotel, polite staff who were amazing , gorgeous food..... Wil definately try an stay here […] again...... Hav alredy recommended to friends! Read moreGenuine Hotels.com guest review
"Relaxing and clean"
The hotel is new and some works were still going on but everything was being done discreetly and with care not to disturb people. The bell boys outside the office were so eager to help. Whenever we arrived with our shopping Alex was so helpful in getting it all out of the car and making sure it made its way to our room. He always did what was expected […] and more! Very nice, friendly and helpful chap! The adult pool idea is amazing! It's nice to be able to go somewhere quiet and relax. As much as I don't mind kids it's nice to be able to chose. The only downside is that there is nowhere to buy anything so whatever we needed we had to buy from hotel which was quite expensive. I would highly recommend this hotel if you want a calming and relaxing holiday. The spa is very elegant and calming. The treatment rooms are so luxurious! Read moreGenuine Expedia guest review
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