"Damac Maison hotel for relax"
It is a very good family hotel, the location is bad because of the constructions around the areaGenuine Hotels.com guest review
"Undoubtedly in the top tier of hotels."
I would heartily recommend the Damac Maison. It exemplifies the better qualities of hotel living. It has glamour & sophistication. It has a prime, downtown Dubai location. The lobby & public areas- are impeccably deorated in marble & gold. The front desk staff went out of their way to be hospitable. Service requests were swiftly & courteously handled. Certain […] floors possess grand vistas of the surrounding metropolis & to the distant Arabian Desert. Extra large rooms, or small suites- complete the picture. Read moreGenuine Hotels.com guest review
"Nice hotel , friendly staffs."
Just little bit noisy due to the construction work around the hotelGenuine Expedia guest review
The Damac Maison is a pretty new hotel next to the Dubai Mall... The facilities are great along with the rooms (great views of the Burj Khalife)! The service is also good as well. The only issue is that the property is surrounded by new construction projects and there isn't a paved road to the hotel. Not a real issue unless you decide to walk back to […] the hotel from the mall. Read moreGenuine Hotels.com guest review
"Great Service With A Beautiful View"
We stayed on the top floor with an anazibg view. The rooms are very modern and classy. The service was great and the young ladies at the pool lounge were so attentive! A must on ur trip to Dubai!Genuine Expedia guest review
Enjoyed every minute spa was very nice and relaxingGenuine Hotels.com guest review
One of the best with reasonable priceGenuine Hotels.com guest review
"Newest hotel in dubai"
horrible stayGenuine Hotels.com guest review
"Great hotel, perfect location"
Nice hotel and nice location. The constructions are not really anoying as mentioned. 5 minutes walk to dubai mallGenuine Expedia guest review
Though bit expensive I got 3 days stay 1 day free All worth it truly 5 star stayGenuine Hotels.com guest review
"Enjoyed our stay"
neat and clean place.. with very close proximity to Dubai mall. It will take less than 5 minutes walk to reach the mall. The only issue is the construction going on around it, but once you are inside the hotel, it should not be a problem. good service, excellent food. the appartments are clean and well equiped with everything you need in your house. […] The staff is helpful and friendly. Read moreGenuine Hotels.com guest review
Comfortable hotel close to Dubai MallGenuine Hotels.com guest review
"Great place to stay"
Wonderful staff and really good rooms. Diana and Ashkar made the whole check - in process as smooth as possible even though there was an emergency IT difficulty. Would definitely stay here again.Genuine Hotels.com guest review
not 5 stars, 3 maxGenuine Hotels.com guest review
"Love this hotel!"
Thank you Lana and staff for making my honeymoon one to remember. Despite the construction surrounding this hotel it's great. Closest to Dubai Mall and they have free shuttle service every half hour. Our room was like an apartment so spacious, clean, beautiful decoration. We had a perfect view of the Burj Khalifa and did not want to leave. The rooftop […] spa, gym, jacuzzi and pool with the lounge area and shisha bar was magnificent. We will def be back here again with friends. Were def staying at this hotel! Read moreGenuine Hotels.com guest review
"Fantastic all round!"
This was the best hotel we have ever stayed in, the service was exceptional ! We would definitely go back !Genuine Hotels.com guest review
"Nice hotel close to Dubai Mall"
When you drive in to the hotel you feel you are in the desert. It is because the driveway is NOT ready, all full with dusts. Other then that the hotel and the staff is very nice.Genuine Expedia guest review
"Hotel is close to shopping mall"
I found all the staff very friendly and helpful. I would definitely come to Damac again.Genuine Expedia guest review
"Very close to the Dubai mall"
Construction, construction and more construction. This hotel is no different from the rest of Dubai. The hotel is in the final stages of completion, inside and out. The entrance again is no exception, difficult to acceces due to construction everywhere. The Hotel staff really do make the difference, the level of service they provide is unparalleled, […] truly second to none. Spa facilities and amenities are great. Read moreGenuine Expedia guest review
"Good location, great staff"
I booked at the last minute and booked purely on the proximity to the Burj Khalifa. The hotel opened in December 2013 so some things had yet to be completed, such as the road to the hotel and the front desk being repainted. The room was large, had a great view of the Burj Khalifa and was really close to the Dubai Mall. The bed was one of the most comfortable […] I'd slept in for a while. The restaurant was good, with excellent (and cheap) breakfasts and superb staff. On the down side is that the hotel is dry and no alcohol is served. It would have been the perfect end to a long day sightseeing to sit on the terrace and relax with a beer. Also, there is a lot of construction around the hotel so can be noisy on the balcony in daylight hours. Read moreGenuine Expedia guest review
"شكرا لفريق العمل"
مميزةGenuine Hotels.com guest review
"Eksemplarisk service, mye byggeaktivitet."
Kjempe service, veldig hyggelig betjening, stooort rom, fin utsikt fra balkong. Men for øyeblikket er det mye byggeaktivitet rundt hotellet, dag og natt, så dette drar ned litt. Var for eksempel umulig og komme seg fra hotellet uten og ta taxi.Genuine Hotels.com guest review
"Rien à redire"
Impeccable, propre et spacieux.Genuine Hotels.com guest review
"فندق رائع وخدمه ممتازه وانصح به"
جميله جداGenuine Hotels.com guest review
"albergo molto bello,confortevole ottimi servizi"
Sono appena rientrata dalla mia favolosa vacanza a Dubai, ed ho fatto benissimo a prenotare al Damac maison perche' e' vicinissimo al dubai mall la parte piu' bella di tutta Dubai collegata con la navetta gratuita. Io sono partita con mia figlia e conoscendo le sue esigenze mi sono fatta dare un appartamento che e' stato una vera casa!! 2 bagni ,una […] camera grandissima un salone una cucina spaziosissima ,che ho utilizzato x la colazione e gli spuntini notturni di mia figlia!! Non mancava nulla,pentole,piatti, posate un frigo ed un congelatore ,tostapane ,bollitore , ferro e tavolo da stiro ,asciugacapelli insomma tutto!! La piscina al 13 piano con vista eccez.... , sono stati tutti gentilissimi un servizio impeccabile, abbiamo pranzato in piscina un paio di volte il cibo delizioso compresa la pizza!!! La SPA e'stato il vero fiore all'occhiello dell'hotel , gratuiti un idromassaggio immenso,sauna ,bagno turco ,docce emozionali dalla mattina alle 8 fino alle sera alle 22., il servizio parrucchieria aperto tutto il giorno senza pausa.Alla reception ho avuto il piacere di conoscere una signorina che parlava italiano di una gentilezza immensa, ma tutto il personale dell'albergo lo e' stato facendoci sentire come 2 principesse!! L'unica cosa negativa sono stati i lavori intorno a tutta l'area dell'albergo poiche' stanno sorgendo altre costruzioni compreso un centro commerciale che sicuramente andranno a deturpare quella che e' stata la vista piu' spettacolare che abbia mai visto!! Read moreGenuine Expedia guest review
"Great!! But not good access"
Great! Hotel. Nice sevices and kind staffs but one problm is that area is still progress of developement. It's hard to find access road.Genuine Hotels.com guest review
"Now not suitable to stay as it is inside cons.area"
1) When we look goggle earth, as if hotel was very close to Dubai Mall,but as it is located inside the big construction area, to reach mall is about 1 km by walk. Namely there is not easy way to Mall. 2) So there isa lot of noise coming from construction area 3) Taxi drivers also don't know the hotel address and the route of hotel, because there is […] only one way to reach the hotel,if you miss this way, you should turn back about 5 or more miles.4) For all these reasons, hotel rates is very expensive Read moreGenuine Hotels.com guest review
Super. Magnifique . incroyable impeccable.Genuine Hotels.com guest review
12/15/14 DrShahA Riyadh Province, Saudi Arabia
Though located in the heart of downtown Dubai, it is surrounded by construction sites all around. Though Dubai mall is just across the road, walking is not recommended. The hotel does offer free shuttle. In 4-5 years the location will be great. The building is too tall for its own good. 4 lifts. Was on 37th floor and it seems the maintenance staff use the same elevators stopping at each floor. It was so irritating and time consuming to get to your room. Reception desk is too small for such a big hotel. The staff was very friendly and helpful. Had one bed apartment which was spotless. Large living space, full kitchen. Bed was comfy, bathroom was big. But no TV in bedroom.Free wifi was very good. Breakfast was average. Will be great for family stays but in few years time. The hotel deserves 4/5 but because of location gave is 3
"nice hotel in the middle of construction site"
12/10/14 urmsu888 Hong Kong, China
this place will be quite expensive once the construction is complete, if they manage to maintain it well. nothing's wrong with the property itself. staff was very nice and helpful, rooms are spacious, well equipped, well cleaned. room service was fast, and the food was good. dubai mall is a stone's throw away, but i checked from the taximeter, door-to-door to dubai mall using the detour necessary due to construction site is 2.7km! while the construction's ongoing, don't count on having a nice day by the pool. there's a lot of noise from the construction practically overhanging the pool. if you are on a business trip and need to work in your room and go to occasional meetings (as i had to do), this is exactly for you. otherwise proceed with caution. note also that the place is dry, buy your own booze from the airport. free wifi was excellent, but you better have a VPN ready.
"well equipped rooms and perfect location"
12/04/14 AnnieJackie Modena
The rooms are big and well furnished (modern). They have all you need for your staying in Dubai. The wifi is great, so no worries! The hotel is few steps away from downtown, close to shops/restaurants/sightseeing. Right now the whole area is under construction so it's hard to get in/out. This is an issue but this is why you might get a good deal.
"Easily the worst hotel I have ever been to, in terms of Customer Service"
11/24/14 MOKO91 London, United Kingdom
I'm not one to share my experiences online, and until now, I have never written a poor review about any hotel online. However on this occasion, I thought it is important to share my experience with everyone else. We had booked two rooms / suites. We arrived at the reception at 15:00 and were told to wait in the foyer area until our rooms were cleaned. Other hotels, have the rooms ready to be checked in by around 12:00. 45 Minutes later, we were told that the travel agent had cancelled the booking for our second room, and now we do not have a second room. We made various calls to our travel agents, who confirmed, the rooms have NOT been cancelled and that infact they had recieved confirmation. By this time the chairman of the company was fed up, and decided to make his voice heard. The general manager "Mr Ossama Nabil" was really rude and not helpful at all. He handed the chairman, his passport back, and told a member of staff to take our luggage outside, as they dont have any rooms available. 5 hours had passed, and we found out that Anil Kumar of Damac group had confirmed our stay. Once I presented this name to Ossama, it took him less than 3 minutes, to confirm that in fact we did have a second room, and that both rooms were ready. The chairman took offence to this and decided to book a room in the Kempinski (on the palm) instead. I, on the other hand checked in. The room wasnt prepared or cleaned, there were female hair strands in the bathroom floor, the towels were absent from the bathroom and the bed wasnt made. I was quite ticked off, however I didnt kick up a fuss. The next morning, I decided to go for breakfast, of which, yup you guessed right, they said "my package doesnt include breakfast" after a small disagreement, they confirmed that my room does have breakfast. Moving on. The night before I checked out, I asked the receptionist to give me a wakeup call at 03:00, to send me a double espresso at 3:15 and for my Taxi to be ready and waiting to take me to the airport at 04:00. You guessed it, none of the above was done! Crap customer service through and through
11/08/14 Jeddy Jeddah
Stayed here for a month in August. The views as you can see are beautiful. Both of the Burj, down town and the Zabeel area which is a huge contrast being low rise & green. This keeps you constantly entertained. The apartments have smart fittings & refreshing furniture to make the place look spacious and airy. The staff here treat you like royalty. They don’t let you lift a thing. Exceptionally friendly and helpful. A special mention to Shamel (others wise know as ‘tail coat’ because of his uniform!) who always provided us directions and print outs of maps. He is extremely knowledgeable on Dubai. Also to Maha who always asked after us and provided us with a special tray of Arabian sweets & fruit. It’s on the edge of down town so it is quiet although very close. They run a very smart & prompt shuttle service to the Dubai Mall. A very central location from where to enjoy Dubai.
"Opposite to Kids Corner of Dubai Mall"
10/31/14 Noplotz Riyadh
Well, this property is a brand new one as I write this, presently the direct access to the hotel is not available due to the construction however there is another road. Its not far from Dubai Mall but you would need a taxi everytime you go out but its not very difficult to find. Although the breakfast was included in the booking, it wasnt a buffet but you needs to order from alacarte menu. Bright part of the hotel was my room had a beautiful fountain view, rooms were super clean and staffs were very helpful. Hotel has a kids club too. Front office manager ashker was very helpful.
"The best of the Worst ..."
If you want to waste your money and don't give attention to any thing .. this is the place to be .. They even don't bother at all to service their clients .. and it is mainly the management not the staff .. Their staff are friendly, nice, and they try to accommodate as much as possible, but their management and don't bother at all ... The construction next to hotel is a painful thing .. If you want to go to Dubai Mall, which is across the street, you either take the shuttle, which is every hour for a 5 minute drive, or wait for a taxi which may take ages, and they don't care who is first in the line. I had to wait 45 minutes after speaking to 2 member of the staff then they realized that I was before all of the people who left before. Yes the suites are not bad, but the design is bad and space wasted. I just want to share a small experience of their service, I've checked out immediately in the morning and went to another well-known hotel.
"Good but attention to details needed"
10/30/14 danielapraha Praha
All in all I was happy with my stay. The hotel is just around the corner from Dubai Mall, apartments are spacious, clean (daily housekeeping) and access to wellness area (pool, steam, sauna, jacuzzi) is free. I was delighted by the complimentary bottled water and fruit. There is a lot of construction going on in the area but my apartment on 27th floor was very quiet. You may get disturbed at the pool though. Staff is very helpful. I would stay in Damac Maison again. However, more attention to details is needed - sometimes there was not shower gel or towels in the wellness changing room, not enough cutlery, glasses, mugs in the kitchen, no bread knife (!), tea cloths or dishwasher. However, the housekeeping staff does wash the dishes. Only complaint - I arranged to be picked up at the airport by a hotel taxi, which really was not hotel taxi but rather a driver with a good car and good manners booked by the hotel for me. The service was good but fee 150 AED was steep although I knew it up front and agreed to it (I was a single female travelling at night so did not want to take any chances of coming across a bad driver).
"TOO MUCH CONSTRUCTION WORK AROUND THE PLACE"
10/24/14 Ronan L
I hqve made a reservation at DAMAC MAISON DUBAI for 3 nights... and I am totally disappointed. You should be aware that there are LOTS of construction work all around the place. IT IS VERY NOISY, DUSTY and disturbing. Last night I could not sleep until 1am because of all the noise. I feel really bad this morning and not happy at all with the price I have paid for. FYI the price of the room is not cheap and I did not expect that kind of surronding. nevertheless, the staff is excellent and professional but combining with all the dust, the noise and the construction work I DO NOT RECOMMAND THIS PLACE AT ALL. DO NOT COME YOU WILL BE DISAPPOINTED WITH ALL THE NOISE AND DUST.
"Just have a look"
I was not happy at all to stay in this hotel, due to the construction around. While I was on the way to the hotel passing the construction sites I was thinking of telling my travel agent to change my hotel booking,I Met Ramesh the front office manager and this chap change my mind complete. His way of dealing with their guests was impeccable and I was stunned the way my needs were been looked after.although the construction around doesn't really matter, with the shuttle to Dubai mall and the 24hours taxi service.the reception staff was extremely friendly and I was been treated like a king. Housekeeping service was bit delayed with my requests as I had to contact the reception thrice for my dental kit. Room service was spontaneous and the food was great.I will not hesitate to go back to this gem of a service oriented hotel that value their customers.
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