All hotels in Dubai, United Arab Emirates
1 room, 2 adults
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Mohammed Bin Rashid Boulevard DowntownDubai5840United Arab Emirates, ‏‎800-491-6126
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Hotels.com reviewsTripAdvisor reviews
4.0 / 5Excellent

Score breakdown (from 149 reviews)

  • Service
    Fantastic service
  • Location
    Great location
  • Amenities
    Ordinary amenities
  • Comfort
    Comfortable
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3.0 / 5Good
"Good but needs Improvement fast!"
If you like a whole lot of construction going on around you, than this is the hotel for you. The entrance is not easy to make because of the construction. The rooms are comfortable and that's the best compliment I can give. If you are a person that likes to come and go as you please, it's like Fort Knox, not easy to do that. The hotel does offer free bus service from the hotel to the Dubai mall which is a plus but it runs every hour.
Genuine Hotels.com guest review
2 night trip Dec 1, 2015
A Traveler
US
4.0 / 5Excellent
"Great Location, But!"
Stayed for fours days for Thanksgiving vacation, but the construction around the Hotel horrible, definatly would stay there again, but after the construction is over with. The mall shuttle driver, Atique, is a very nice guy
Genuine Hotels.com guest review
4 night family trip Nov 26, 2015
Luis
US
5.0 / 5Outstanding
"Lovely hotel with apartment feel"
Nice luxury hotel. I rented a car and it was my first time driving in the UAE, the hotel being close proximity to Dubai mall was a plus (easy to drive back to hotel). Apartments look just like the pictures, nice view from balcony. The only con was the dirt road/construction area that the hotel was in. You have to park your car in valet or else you'll be covered in dust walking through the parking lot.
Genuine Hotels.com guest review
4 night trip Oct 22, 2015
Anika
US
5.0 / 5Outstanding
"No View"
The hotel and it's staff were great.But I paid extra for a Burj Khalifa view which was partial at best and they need to inform clients of the constructions going on around.
Genuine Hotels.com guest review
3 night trip Oct 14, 2015
Mohammed
US
4.0 / 5Excellent
"Great hotel despite the construction"
The hotel was in a great location, however there is a lot of construction in the area which makes it virtually impossible to walk to to Mall of Dubai.
Genuine Hotels.com guest review
3 night romance trip Oct 10, 2015
Norman
US
3.0 / 5Good
"Bad room service"
The room service so bad. They didn't fix the oven all the days I stayed
Genuine Expedia guest review
Other trip Sep 27, 2015
Hameed
US
5.0 / 5Outstanding
Absolutely fab...loved it. Not one issue. Staff beyond friendly and helpful. Only thing i didn't like was all the construction going on around it. Regardless... definitely coming back and staying there again.
Genuine Hotels.com guest review
3 night trip Aug 27, 2015
ROSA
US
4.0 / 5Excellent
"Very nice staff"
We had a fountain and burj view but we had a huge crane in the way blocking our view but nothing much they can do about that just a lot of construction around the area.
Genuine Expedia guest review
Other trip Aug 31, 2015
kyle
US
3.0 / 5Good
"Maybe in 2017.."
This hotel has the potential to be nice as the rooms are spacious and well decorated. Location will also be great someday once construction around the hotel is completed. This hotel has potential but still not very good. As of now, there is really no way to walk to the Dubai Mall or anywhere really.. The entire hotel is surrounded by construction in all directions, and appears to be a long time from being completed. One of the most annoying things in this hotel was the elevators. On multiple occasions, I spent 5+ minutes from the time of pushing the call button to exiting. It was ridiculous, especially since they have 6 elevators.. Probably has to do with the fact that their staff is constantly using the guests elevators and the cleaning service is constantly in and out of them.. They really need to have a service elevator. Several of my rides in the elevator included the cleaning and baggage staff piling their way into the elevator with my crushed in the back corner.. when typically the staff will wait for the next elevator with that much cargo. Also, was strange that with all of the food and drink services in the hotel (including room service), you could not charge to your room and required to pay on the spot.. Usually it is a nice luxury not needing to constantly carry around money in the hotel.. prefer to charge to room and pay later. I would wait to stay here until about 2017 when surrounding construction is done and the hotel has time to improve their services.
Genuine Expedia guest review
Other trip Aug 3, 2015
Dylan
US
5.0 / 5Outstanding
"Great staff, excellent hotel!"
Enjoyed my stay at this hotel and would stay here again. While the location is good, but not great, the hotel staff is absolutely fantastic. The main Dubai attractions are only a short taxi or shuttle ride away. You could walk, but I wouldn't recommend it.
Genuine Hotels.com guest review
1 night business trip Feb 8, 2015
Daniel
US
3.0 / 5Good
"Construction All Around"
The hotel location is great, however it is all surrounded by construction and projects under heavy load of work. It is furnished apartments more than a hotel as some are long term residents.
Genuine Expedia guest review
Other trip May 26, 2015
Adnan
US
5.0 / 5Outstanding
"Nice stay with nice location"
Was the best hotel to stay in...ill be there again and again
Genuine Expedia guest review
Other trip May 24, 2015
A Traveler
US
5.0 / 5Outstanding
"Dubai vacation"
beautiful hotel. Clean and spacious rooms. Great view of burj khalifa and fountain. great location. Way too much construction going on makes it difficult to walk anywhere. Must cab it everywhere, even to Dubai mall across the street
Genuine Hotels.com guest review
4 night family trip May 7, 2015
Mohammad
US
5.0 / 5Outstanding
"Very Nice Hotel"
Very Nice Hotel I Would Stay There Again Especially Once The Construction Is Complete
Genuine Expedia guest review
Other trip Apr 21, 2015
Theresa
US
5.0 / 5Outstanding
Excellent hotel. We enjoyed our stay. Room was extra clean; staff was super nice.
Genuine Expedia guest review
Other trip Apr 12, 2015
Abdullah
US
2.0 / 5Fair
"Couldn't sleep from construction"
Construction workers on adjacent building sites kept us up all night. The lifts take you 10 mins of waiting time ..
Genuine Expedia guest review
Other trip Mar 30, 2015
Ali
US
5.0 / 5Outstanding
"Greate stay, but the need to take cab if you go"
Everything with the hotel was greate. But to mutch work inprogress around the hotel. It will be greate when the work is done. But there was no noice from the work, so that was good.
Genuine Hotels.com guest review
1 night romance trip Jan 22, 2015
Erik
US
4.0 / 5Excellent
"Great location located near to Dubai Mall."
Friendly professional staff. Nice clean very spacious rooms. Lots of construction in the immediate vacinity which makes it difficult to leave on foot but transportation is always readily available out front.
Genuine Expedia guest review
Other trip Jan 13, 2015
A Traveler
US
5.0 / 5Outstanding
"great place just like home"
great hotel and close to Dubai Mall
Genuine Hotels.com guest review
3 night family trip Jan 1, 2015
A Traveler
US
5.0 / 5Outstanding
"Dubai"
This hotel was amazing, the staff was amazing and the overall experience was...amazing. Very centrally located, free shuttle to Dubai mall, and the best part had an extra half bathroom, with washer/dryer!! Only bad part was that there is construction going on around the hotel, so the pool is not as relaxing. I would still stay here again!
Genuine Hotels.com guest review
4 night trip with friends Dec 15, 2014
Shahzad
US
4.0 / 5Excellent
"Value for money"
This is the second time to stay in this hotel, the apartments are nice and value for money, the only negative for this hotel that it is surrounded with constructions and the access road is not paved
Genuine Hotels.com guest review
1 night family trip Dec 12, 2014
A Traveler
US
5.0 / 5Outstanding
"Nice hotel apartment in Downtown"
Nice hotel apartment in Downtown. Kahwa (arabian coffee) always in the lobby comfortable for families.
Genuine Expedia guest review
Other trip Dec 18, 2014
Aadil
US
5.0 / 5Outstanding
"work trip"
very pretty rooms and so comfortable!
Genuine Hotels.com guest review
2 night business trip Sep 22, 2014
Osama
US
2.0 / 5Fair
"not what I was expecting (in a BAD way)"
When I booked the hotel I booked it heavily based on the pictures of the room that was advertised, when we arrived the picture of the room and the room we received where no way near what the pictures portrayed. they put the picture of the penthouse on the website and passed it off as a three bedroom apartment. but the room we received was nothing like it. on the way to the hotel it is so difficult find the hotel even tho it is across the street from Dubai mall, you have to drive around and enter from a dirt road on a construction site. They promised me a view of the burj khalifa but was blocked by the building under construction that was right out our balcony. the construction goes on 24 hours a day even at 3-4 in the morning construction going on out side your window, could not get a good night sleep. there was one manager there that felt sorry for our disappointment and tried to make us happy but there was too many many problems to fix. on one of the nights a diffreant manger called me at 1 am and was woundering about our complaints, he then proceeded to argue with me about it, I hung up because this is supposed to be hospitality not hostile. do not stay there unless you are a fan of dust dirty and construction 24 hours a day.
Genuine Expedia guest review
Other trip Nov 28, 2014
Big T
US
3.0 / 5Good
"Noise Area"
Hotel Location will be good after few years when they open the mall of Dubai road, but now it takes long time to find a taxi to go anywhere, and the noise from the construction sites next to the hotel is terrible. the elevators is another story, four big elevators but mostly used by the hotel staff and if ur staying in a high floor then make sure u have enough time to spend in the elevators.
Genuine Expedia guest review
Other trip Nov 28, 2014
AT
US
5.0 / 5Outstanding
"Great hotel dicey location."
The hotel, staff and everything connected with it is first class. It's a 10 minute walk to Dubai (there's a shuttle) so if there is a downside it has to be that it is in the middle of an ongoing construction zone. I would, however, go back without hesitation.
Genuine Expedia guest review
Other trip Nov 20, 2014
Sandwell
US
3.0 / 5Good
"Bellow average"
It's ok not brilliant not poor wouldn't teco it to anyone pay more and get something better. There is only one road to it.
Genuine Expedia guest review
Other trip Nov 20, 2014
ahmed
US
4.0 / 5Excellent
It is a very good family hotel, the location is bad because of the constructions around the area. Closest to Dubai Mall and they have free shuttle service every half hour. Our room was like an apartment so spacious, clean, beautiful decoration. We had a perfect view of the Burj Khalifa and did not want to leave.
Genuine Expedia guest review
Other trip Nov 18, 2014
Kazerounian
US
4.0 / 5Excellent
"Nice location"
The location is great - there is construction that does not allow easy access to Dubai Mall and is a little loud. Breakfast in the hotel was very good.
Genuine Expedia guest review
Other trip Oct 31, 2014
R
US
1.0 / 5Poor
"Horrible, not recommended to anyone"
The hotel manager made us suffer from checking in the hotel. The overall experience is ruined.
Genuine Expedia guest review
Other trip Oct 28, 2014
A Traveler
US
5.0 / 5Outstanding
"Lovely hotel"
Hotel is lovely and very clean. Staff very friendly and helpfull. The free shuttle bus to the mall was also a bonus. Although there is a lot of construction around the hotel, this did not effect our stay and we could not hear it from our room. I would highly reccomend this hotel.
Genuine Expedia guest review
Other trip Oct 26, 2014
A Traveler
US
5.0 / 5Outstanding
"Elegent"
Nice comfortable value for money difficult to reach the hotel needs more signs for the direction
Genuine Expedia guest review
Other trip Oct 19, 2014
dr mustafa
US
5.0 / 5Outstanding
"Nice condo hotel great location"
great place to stay when in Dubai. beautiful condo apart hotel with a luxury touch, i recommend this hotel to all.
Genuine Expedia guest review
Other trip Oct 18, 2014
Richard
US
3.0 / 5Good
"Ok apartment"
Good hotel apartment close to Dubai mall. Access is very bad. Although very close to mall, cannot reach the mall walking.
Genuine Expedia guest review
Other trip Sep 18, 2014
A Traveler
US
3.0 / 5Good
"Damac Maison hotel for relax"
It is a very good family hotel, the location is bad because of the constructions around the area
Genuine Hotels.com guest review
2 night trip May 22, 2014
A Traveler
US
5.0 / 5Outstanding
"Undoubtedly in the top tier of hotels."
I would heartily recommend the Damac Maison. It exemplifies the better qualities of hotel living. It has glamour & sophistication. It has a prime, downtown Dubai location. The lobby & public areas- are impeccably deorated in marble & gold. The front desk staff went out of their way to be hospitable. Service requests were swiftly & courteously handled. Certain floors possess grand vistas of the surrounding metropolis & to the distant Arabian Desert. Extra large rooms, or small suites- complete the picture.
Genuine Hotels.com guest review
6 night business trip May 3, 2014
Michael
US
4.0 / 5Excellent
"Nice hotel , friendly staffs."
Just little bit noisy due to the construction work around the hotel
Genuine Expedia guest review
Other trip May 11, 2014
Boodi
US
4.0 / 5Excellent
"New hotel"
The Damac Maison is a pretty new hotel next to the Dubai Mall... The facilities are great along with the rooms (great views of the Burj Khalife)! The service is also good as well. The only issue is that the property is surrounded by new construction projects and there isn't a paved road to the hotel. Not a real issue unless you decide to walk back to the hotel from the mall.
Genuine Hotels.com guest review
2 night business trip Apr 30, 2014
S. Hu
US
5.0 / 5Outstanding
"Great Service With A Beautiful View"
We stayed on the top floor with an anazibg view. The rooms are very modern and classy. The service was great and the young ladies at the pool lounge were so attentive! A must on ur trip to Dubai!
Genuine Expedia guest review
Other trip Apr 14, 2014
Monica
US
3.0 / 5Good
The hotel opposite of Dubai Mall but you cant reach to the Hotel walking because of the construction you have to use car The rooms and the bathrooms in the 2 bedrooms apartment are very small
Genuine Venere guest review
Other trip Apr 1, 2014
A Traveler
US
2.0 / 5Fair
"Great location, terrible staff"
The hotel itself is average or a little above. It's restaurant or room service are not a special experience, but not bad either. It's in the middle of a construction area, so expect to see a lot of dust and construction trucks. It's very close (walking distance) from Dubai Mall and Burj Khalifa, the tallest building in the world. Their staff seem to be of a simple background, and come from poorer countries or a disadvantaged places, not understanding proper courtesy or desire to win and please customers. Their management are not that helpful either. They think it's enough to have pretty girls with provocative outfit. Those Russian pretty girls try to attract attention in some embarrassing ways. Don't expect a good customer service since they'r not there for that, or trained for it. No microwaves, no noise barriers from the highway near by, below average furniture and pillows. The handicapped room's bathroom was a disaster. The floor was uneven, and water will go all over the place. The air condition blew directly into the chandelier, causing unpleasant noise, not to mention the risk of that glass breaking. I booked my room for 10 days and paid in advance. When I tried to cancel, they refused. Expedia was not able to help either. I was stuck, and had to stay the whole time. It was suffering.
Genuine Expedia guest review
Other trip Mar 28, 2014
Mohamed
US
5.0 / 5Outstanding
"Must See"
Enjoyed every minute spa was very nice and relaxing
Genuine Hotels.com guest review
6 night trip with friends Mar 15, 2014
Peoples
US
5.0 / 5Outstanding
"V. Good"
One of the best with reasonable price
Genuine Hotels.com guest review
5 night family trip Mar 15, 2014
Ahmad
US
1.0 / 5Poor
"Newest hotel in dubai"
horrible stay
Genuine Hotels.com guest review
5 night trip Mar 15, 2014
Dr Adams
US
4.0 / 5Excellent
"Great hotel, perfect location"
Nice hotel and nice location. The constructions are not really anoying as mentioned. 5 minutes walk to dubai mall
Genuine Expedia guest review
Other trip Mar 2, 2014
Salam
US
4.0 / 5Excellent
"Fantastic"
Though bit expensive I got 3 days stay 1 day free All worth it truly 5 star stay
Genuine Hotels.com guest review
4 night trip Jan 19, 2014
Suhel
US

The following English reviews were posted by hotel guests from other countries:

5.0 / 5Outstanding
"VERY GOOD STAY"
VERY GOOD AREA AND HOTEL
Genuine Hotels.com guest review
4 night family trip Feb 18, 2016
WALEED A
GB
4.0 / 5Excellent
"Excellent location and views of Dubai"
This hotel scores best for it's location which is literally across the road from the Dubai Mall and Souk Al Bahar. There are also excellent views of the Burj Khalifa and the city. Unfortunately, there are also plenty of little niggling negatives that bring down the rating. Firstly, all around this hotel is a massive building site. The dust from this and the noise is inescapable. Some staff were also not very helpful although those at the front desk were great. The room itself did not have any spare plug points for chargers, irons, etc. The gas would reset to a safety setting after one hour which is fine except that I had to call house keeping every time to get it on. Except for the building activity, I would return to this hotel but would hope they improve on the things in their control.
Genuine Hotels.com guest review
2 night family trip Feb 13, 2016
Mr Peter
GB
3.0 / 5Good
"bad area construction and dust and noise!!!"
bad area construction and dust and noise
Genuine Hotels.com guest review
1 night business trip Feb 11, 2016
A Traveler
IE
4.0 / 5Excellent
"Building works on 4 sides, Noisy 24/7"
We had been to Dubai last year and booked because we new the hotel had a view of the Burj Khalifa. Thankfully we only stayed for 3 nights in the middle of this Building Site. There is loud Grinding and clanging noises 24/7 and a balcony covered in construction dust as is the pool area. We couldn't let our kids(boys8and6) on the balcony at all.
Genuine Hotels.com guest review
3 night family trip Oct 11, 2015
David
GB
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews
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