All hotels in Sylva, North Carolina, United States of America
1 room, 2 adults
You can collect Hotels.com® Rewards nights here1235 E. Main Street, Sylva, NC, 28779, United States of America, ‏‎855-239-9246
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4.8 / 5Outstanding

Score breakdown (from 54 reviews)

Average rating for:

  • Cleanliness
    4.8
  • Service
    4.7
  • Comfort
    4.8
  • Condition
    4.9
  • Neighborhood
    4.5
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5.0 / 5Outstanding
"The WCU Place to Stay!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
My son and I traveled up for band auditions at WCU. The hotel was easy to find. It's in a great location. It has easy access to other locations: Sonic drive in, Bojangles, Walmart, Cookout, Verizon, Ford Dealership and Ryan's Steakhouse. We will be staying here again for other college visits! :)
Genuine Hotels.com guest review
1 night family trip May 15, 2015
Michelle
US
5.0 / 5Outstanding
"great stay"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
The room was very clean and the staff was very helpful and courteous
Genuine Hotels.com guest review
3 night business trip Apr 29, 2015
Paul
US
5.0 / 5Outstanding
"Exceptional service"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
My stay was to visit WCU. The staff was exceptionally nice, they even called the room to make sure we were comfortable and to see if we needed anything. Will be staying here again very soon.
Genuine Hotels.com guest review
1 night family trip Feb 8, 2015
A Traveler
US
5.0 / 5Outstanding
"Nice!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
The staff was great! Anticipated out needs and very respectful. Room was very clean and comfortable, very functional.
Genuine Hotels.com guest review
1 night romance trip Jan 3, 2015
Farid
US
5.0 / 5Outstanding
"Visiting our son"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Nice new hotel, very comfortable bed, convenient location, close to WCU campus and restaurants.
Genuine Hotels.com guest review
1 night romance trip Dec 25, 2014
Richard
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Stayed for a weekend. It was quiet, comfortable, clean and the breakfast each morning was excellent. Staff were very friendly and helpful.
Genuine Expedia guest review
Other trip Dec 6, 2014
A Traveler
US
5.0 / 5Outstanding
"Great hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Our stay was great everything was top notch at a fair price. Especially the guy who checked us in Ira who was very helpful
Genuine Hotels.com guest review
1 night family trip Nov 29, 2014
jonathan
US
4.0 / 5Excellent
"Excellent"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
A very pleasant and comfortable environment Highly recommended to friends.
Genuine Hotels.com guest review
2 night romance trip Nov 28, 2014
BETTY
US
5.0 / 5Outstanding
"Nice room, bad surrounding"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    2.0
The neighborhood could have been better, there was not much around to view.
Genuine Hotels.com guest review
1 night family trip Nov 29, 2014
A Traveler
US
5.0 / 5Outstanding
"Wonderful place"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
My son and I stayed overnight after a visit to Western Carolina University. The hotel is new but very nice. Breakfast was also good as well. Staff was so nice and very helpful. We would stay again!
Genuine Hotels.com guest review
1 night family trip Nov 14, 2014
Lisa
US
5.0 / 5Outstanding
"Review"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
I sayed for one night. The hotel is very new and a great option for the area. They also offered a hot breakfast.
Genuine Hotels.com guest review
1 night business trip Oct 1, 2014
Princess
US
5.0 / 5Outstanding
"Spur of the moment"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
Overnight only. Checked in late. Several restaurant options close by. WiFi in room very important because cell reception not good for my carrier. Complimentary breakfast a plys, especially the fresh waffles. Would stay again.
Genuine Hotels.com guest review
1 night family trip Oct 27, 2014
Lorne
US
5.0 / 5Outstanding
"Fun in the mountains"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
Great place
Genuine Hotels.com guest review
1 night romance trip Oct 4, 2014
James
US
5.0 / 5Outstanding
"Positive Stay!!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Very clean, extremely courteous and helpful staff! Close to restaurants and WCU!! Would highly recommend!!
Genuine Expedia guest review
Other trip Oct 6, 2014
A Traveler
US
5.0 / 5Outstanding
"close to wcu"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
great
Genuine Hotels.com guest review
1 night trip Sep 27, 2014
A Traveler
US
5.0 / 5Outstanding
"Great location"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Very nice hotel ... Very pleasant and helpful staff...really good "free" breakfast...great food...good service. Would definitely stay again!
Genuine Expedia guest review
Other trip Sep 30, 2014
A Traveler
US
5.0 / 5Outstanding
"Exceptional service"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
This place is awesome. New hotel best front desk service. We had a problem with my booking. Somehow I received a conformation but the hotel didn't. Noah was quick to make us feel at ease. He called Hotel's.com and we were in our room quickly. We will defiantly return to this Comfort Inn in the future.
Genuine Hotels.com guest review
1 night family trip Sep 18, 2014
Marie
US
4.0 / 5Excellent
"Location was not good"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    1.0
The hotel was great, the location wasnt. This was a reflection on hotel.com not comfort inn for listing the hotel 8.5 miles from casino when it was actually 16 miles away
Genuine Hotels.com guest review
1 night business trip Sep 20, 2014
A Traveler
US
4.0 / 5Excellent
"Nice Place, near WCU"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    3.0
It's still pretty new so hotel is very clean. Nice place to stay near the college to visit my daughter
Genuine Hotels.com guest review
2 night trip with friends Sep 5, 2014
Traci
US
5.0 / 5Outstanding
"Tim McGraw concert overnight stay"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
wonderful staff very helpful, clean great hotel would reccommend and stay again.
Genuine Hotels.com guest review
1 night trip Aug 31, 2014
Linda
US
5.0 / 5Outstanding
"Best Hotel Property Value in Sylva-Cullowhee area"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Enjoyed it very much....would definitely stay there on my next trip to the area.
Genuine Hotels.com guest review
1 night business trip Aug 26, 2014
A Traveler
US
5.0 / 5Outstanding
"Nice and new"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Stayed while moving student in at Western. Hotel is new and everything is still nice and new. Bed was very comfortable. Staff was super friendly and very helpful. Breakfast was good lots of choices. We would definitely stay again.
Genuine Hotels.com guest review
1 night trip Aug 15, 2014
Cat Daddy
US
4.0 / 5Excellent
"Visiting WCU"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
This has to be the closest hotel to campus other than the on campus facilities. It is brand new, really close to a variety of places to eat (Ryan's, Sonics, Cookout, Bojangles). While there is no restaurant, the breakfast they provide is more than the cold continental breakfast, each day they had some hot option. I would recommend it. I was there on business but also had my husband and kids and they liked it too.
Genuine Hotels.com guest review
1 night business trip Jul 31, 2014
Brandi
US
5.0 / 5Outstanding
"Nice hotel near WCU campus"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
I enjoyed my stay at this Comfort Inn. The hotel is new. My room was clean and comfortable. Also the hotel was just a short drive from the conference I was attending at WCU, so it was also very convenient.
Genuine Expedia guest review
Other trip Aug 10, 2014
A Traveler
US
5.0 / 5Outstanding
"Nice Hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Very nice stay. Close to Main Street. Very handy for moving daughter into WCU.
Genuine Expedia guest review
Other trip Aug 7, 2014
A Traveler
US
5.0 / 5Outstanding
"Great Hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
This is a lovely hotel. The lobby is very inviting. Beautiful views, great breakfast, staff was most friendly, rooms were wonderful. I would travel to Sylva just to stay here again!
Genuine Hotels.com guest review
1 night trip Jul 27, 2014
A Traveler
US
5.0 / 5Outstanding
"ONE OF THE BEST HOTELS IN SYLVA"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
VERY NICE STAY AND WAS THE BEST HOTEL I HAVE STAYED IN SYLVA. THE STAFF WAS SUPER AS WAS THE FOOD. WILL STAY HERE IN THE FUTURE AS WE VISIT OUR DAUGHTER AT WESTERN SEVERAL TIMES A YEAR. IF YOU ARE GOING TO VISIT THE AREA CHECK OUT THE COMFORT INN YOU WON'T BE DISAPPOINTED.
Genuine Hotels.com guest review
2 night trip Jul 22, 2014
JOHN WATSON
US
5.0 / 5Outstanding
"Great hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
Needed to be in Sylva and this was what I found. I expected a run down place but found a new hotel. Everything was first class. You could have called it a Hyatt Place or Hilton Garden Inn or anything else. Maybe the nicest hotel of this class I've been in. Near the university. Only place to stay around the area.
Genuine Hotels.com guest review
1 night business trip Jul 23, 2014
Mitchell
US
5.0 / 5Outstanding
"Clean and Quiet"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Brand new hotel not far from Cherokee. Clean and quiet. Nicely decorated. Great breakfast. Nice business center.
Genuine Expedia guest review
Other trip Jul 17, 2014
S.T.
US
5.0 / 5Outstanding
"Great central location"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
Very nice new hotel centrally located for our exploration of the Western North Carolina area for our family vacation. A pool would have been nice but they say it is in the plans. The free breakfast was great for the family every morning.
Genuine Hotels.com guest review
4 night trip Jul 6, 2014
Mel Beach Crew
US
5.0 / 5Outstanding
"central to everything we were looking for"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
I enjoyed everything, the staff were great very friendly and helpful. Rooms were clean and comfortable, also I did not have to ask for anything. It was furnished with everything I needed. Very impressed.
Genuine Hotels.com guest review
2 night trip with friends Jun 27, 2014
M Reid
US
4.0 / 5Excellent
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    3.0
Overall a nice stay. the room was comfortable and clean although we were missing some things as we checked in: soap, towels. The breakfast bar was quite good for quick and easy food. I left a little jacket behind and expected a call as the front desk gentleman asked me specifically for my phone number in case of any leave behinds. I still haven't heard from the hotel.
Genuine Hotels.com guest review
1 night trip Jun 8, 2014
sudie
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
i thought this was an outstanding place to stay
Genuine Hotels.com guest review
1 night family trip May 25, 2014
robert spencer
US
5.0 / 5Outstanding
"Great hotel!"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
Clean rooms, great breakfast, friendly staff and good location. Will definitely stay there again!
Genuine Hotels.com guest review
1 night business trip Apr 25, 2014
Brennan
US
5.0 / 5Outstanding
"Weekend stay"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
The front desk staff were very pleasant and helpful. The hotel was clean and comfortable. The breakfast was good with plenty of items to choose from. The only problem we had was the internet services, wi-fi was unstable with frequent disconnections, and the media room internet connection was very slow. This was not a deal breaker for us, but could be for business travelers who must have a reliable internet connection.
Genuine Hotels.com guest review
2 night trip with friends Apr 11, 2014
A Traveler
US
3.0 / 5Good
"New and Clean..... However"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    5.0
  • Neighborhood
    -
New hotel in the area, which is nice, very clean rooms. Couple of things you need to know. It's regular price is $189/night, only 1 elevator and the wi-fi doesn't reach all the rooms. I do a fair amount of traveling and in this price range, it's short on offering. If I were to go back and the wi-fi isn't fixed, I would never stay there again. If I got a better deal, I would stay there again, however, not without the wi-fi working. I can't bring myself to spend $189/night for this hotel in Sylva. Search out other options.
Genuine Expedia guest review
Other trip Apr 14, 2014
A Traveler
US
4.0 / 5Excellent
"Location convenient to food and downtown"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Everything was new and clean and comfortable. Staff was very pleasant and accommodating We will be back
Genuine Hotels.com guest review
2 night business trip Feb 21, 2014
Bulla
US
4.0 / 5Excellent
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
Great hotel will stay again only wish continental breakfast was better
Genuine Hotels.com guest review
1 night trip Feb 15, 2014
A Traveler
US
4.0 / 5Excellent
"Comfort Inn-Sylva"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
The hotel is a brand new hotel and so if very clean and efficient. The breakfast in the morning was standard hotel breakfast. The service of the hotel staff was very pleasant. We had a loud group of people close to our room come in at 1:30am (ugh!) and several rooms apparently called the front office. The police were called and the situation was taken care of...but could have been taken care of a little more quickly (it was about an hour later.) The internet service in the area was spotty but Wi-Fi was provided on each floor. It worked the first night but not the second. Again, it's a new hotel so I'm sure these issues will be taken care of soon. A pool is in the process of being built which will be nice. Overall, the decorations and quality of room were nice. The staff went out of their way to help.
Genuine Hotels.com guest review
2 night trip Feb 21, 2014
WNC parent
US
5.0 / 5Outstanding
"Excellent quality for weekend stay"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
All the staff were great, we were greeted with smiles and our stay was warm and welcoming. They are new to the area and hotel was super clean. Room rates were reasonable and had all the needed amenities. The pool is coming soon.
Genuine Hotels.com guest review
2 night trip Feb 15, 2014
Christina
US
5.0 / 5Outstanding
"Close to WCU Campus"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    5.0
Stayed at this hotel night before college visit at WCU with our daughter. Nice, bright, open lobby and dining room. Michelle who checked us in was very friendly and took time to tell my daughter about the area. Hotel was only open 3 weeks, so we found out the advertised pool was still being built. Rooms were clean, but missing cups to rinse after brushing teeth and only had one small trash can in room, none in bathroom. Breakfast was good, but they ran out of eggs and coffee creamer. Hopefully won't be a problem next time we visit.
Genuine Hotels.com guest review
1 night trip Feb 16, 2014
MommaV
US
4.0 / 5Excellent
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Genuine Hotels.com guest review
1 night family trip Apr 22, 2015
David
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    5.0
Genuine Hotels.com guest review
1 night family trip Feb 27, 2015
Casey
US
4.0 / 5Excellent
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    5.0
  • Neighborhood
    5.0
Genuine Hotels.com guest review
1 night family trip Feb 13, 2015
A Traveler
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    3.0
Genuine Hotels.com guest review
1 night trip with friends Dec 31, 2014
Elizabeth
US
4.0 / 5Excellent
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Genuine Hotels.com guest review
1 night family trip Nov 29, 2014
Sherwood
US
5.0 / 5Outstanding
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Genuine Hotels.com guest review
1 night romance trip Sep 27, 2014
Vicki
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
Genuine Hotels.com guest review
2 night trip Sep 24, 2014
A Traveler
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Genuine Hotels.com guest review
1 night trip Aug 22, 2014
A Traveler
US
5.0 / 5Outstanding
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Genuine Hotels.com guest review
3 night trip Aug 11, 2014
A Traveler
US
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews
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