"Nice and new"
Stayed while moving student in at Western. Hotel is new and everything is still nice and new. Bed was very comfortable. Staff was super friendly and very helpful. Breakfast was good lots of choices. We would definitely stay again.Genuine Hotels.com guest review
This has to be the closest hotel to campus other than the on campus facilities. It is brand new, really close to a variety of places to eat (Ryan's, Sonics, Cookout, Bojangles). While there is no restaurant, the breakfast they provide is more than the cold continental breakfast, each day they had some hot option. I would recommend it. I was there on […] business but also had my husband and kids and they liked it too. Read moreGenuine Hotels.com guest review
This is a lovely hotel. The lobby is very inviting. Beautiful views, great breakfast, staff was most friendly, rooms were wonderful. I would travel to Sylva just to stay here again!Genuine Hotels.com guest review
"ONE OF THE BEST HOTELS IN SYLVA"
VERY NICE STAY AND WAS THE BEST HOTEL I HAVE STAYED IN SYLVA. THE STAFF WAS SUPER AS WAS THE FOOD. WILL STAY HERE IN THE FUTURE AS WE VISIT OUR DAUGHTER AT WESTERN SEVERAL TIMES A YEAR. IF YOU ARE GOING TO VISIT THE AREA CHECK OUT THE COMFORT INN YOU WON'T BE DISAPPOINTED.Genuine Hotels.com guest review
Needed to be in Sylva and this was what I found. I expected a run down place but found a new hotel. Everything was first class. You could have called it a Hyatt Place or Hilton Garden Inn or anything else. Maybe the nicest hotel of this class I've been in. Near the university. Only place to stay around the area.Genuine Hotels.com guest review
"Great central location"
Very nice new hotel centrally located for our exploration of the Western North Carolina area for our family vacation. A pool would have been nice but they say it is in the plans. The free breakfast was great for the family every morning.Genuine Hotels.com guest review
"central to everything we were looking for"
I enjoyed everything, the staff were great very friendly and helpful. Rooms were clean and comfortable, also I did not have to ask for anything. It was furnished with everything I needed. Very impressed.Genuine Hotels.com guest review
Overall a nice stay. the room was comfortable and clean although we were missing some things as we checked in: soap, towels. The breakfast bar was quite good for quick and easy food. I left a little jacket behind and expected a call as the front desk gentleman asked me specifically for my phone number in case of any leave behinds. I still haven't heard […] from the hotel. Read moreGenuine Hotels.com guest review
i thought this was an outstanding place to stayGenuine Hotels.com guest review
Clean rooms, great breakfast, friendly staff and good location. Will definitely stay there again!Genuine Hotels.com guest review
The front desk staff were very pleasant and helpful. The hotel was clean and comfortable. The breakfast was good with plenty of items to choose from. The only problem we had was the internet services, wi-fi was unstable with frequent disconnections, and the media room internet connection was very slow. This was not a deal breaker for us, but could be […] for business travelers who must have a reliable internet connection. Read moreGenuine Hotels.com guest review
"New and Clean..... However"
New hotel in the area, which is nice, very clean rooms. Couple of things you need to know. It's regular price is $189/night, only 1 elevator and the wi-fi doesn't reach all the rooms. I do a fair amount of traveling and in this price range, it's short on offering. If I were to go back and the wi-fi isn't fixed, I would never stay there again. If I got […] a better deal, I would stay there again, however, not without the wi-fi working. I can't bring myself to spend $189/night for this hotel in Sylva. Search out other options. Read moreGenuine Expedia guest review
"Location convenient to food and downtown"
Everything was new and clean and comfortable. Staff was very pleasant and accommodating We will be backGenuine Hotels.com guest review
Great hotel will stay again only wish continental breakfast was betterGenuine Hotels.com guest review
The hotel is a brand new hotel and so if very clean and efficient. The breakfast in the morning was standard hotel breakfast. The service of the hotel staff was very pleasant. We had a loud group of people close to our room come in at 1:30am (ugh!) and several rooms apparently called the front office. The police were called and the situation was taken […] care of...but could have been taken care of a little more quickly (it was about an hour later.) The internet service in the area was spotty but Wi-Fi was provided on each floor. It worked the first night but not the second. Again, it's a new hotel so I'm sure these issues will be taken care of soon. A pool is in the process of being built which will be nice. Overall, the decorations and quality of room were nice. The staff went out of their way to help. Read moreGenuine Hotels.com guest review
"Excellent quality for weekend stay"
All the staff were great, we were greeted with smiles and our stay was warm and welcoming. They are new to the area and hotel was super clean. Room rates were reasonable and had all the needed amenities. The pool is coming soon.Genuine Hotels.com guest review
"Close to WCU Campus"
Stayed at this hotel night before college visit at WCU with our daughter. Nice, bright, open lobby and dining room. Michelle who checked us in was very friendly and took time to tell my daughter about the area. Hotel was only open 3 weeks, so we found out the advertised pool was still being built. Rooms were clean, but missing cups to rinse after brushing […] teeth and only had one small trash can in room, none in bathroom. Breakfast was good, but they ran out of eggs and coffee creamer. Hopefully won't be a problem next time we visit. Read moreGenuine Hotels.com guest review
"Excellent Stay!! Best Yet!!"
Well let me start off by saying I hope the GM and owner read these. I had worked at a Comfort Suites for 6 1/2 years I had to quit last June due to having a Baby. Me, my fiance and my 13 month old checked into the hotel August 8th checked out the 10 stayed in room 302.. I have stayed in many choice propertys this one is by far the best from the front desk to main to Hskp and breakfast everyone was so nice. The hotel was beautiful, the decor was amazing..everything was perfect..I Also Heard many great things about the owner..Can u please open that Same hotel in Charlotte I would Love to be part Of Your Team..Excellent is a I can say!! Props to Comfort Inn Sylva!!
"Exactly right for the price!"
07/31/14 Barbara L
This is the best hotel ever! The wall thermostat was very easy to use. The room is so brand new, you can actually walk around on the floors barefoot! The bathroom has next to no mold!!! YAY!! The lobby staff was very friendly to me in my morning fog. The beds are super comfortable!! Went to the gym to work out and I feel great. They have everything I needed for a well-rounded work out. I highly recommend this hotel to anyone and everyone in the Sylva area, especially because it is exactly right for the price!
07/27/14 den&holly South Bend, Indiana
This hotel is less than a year old, so everything is pristine. The staff were so friendly and helpful, room was well appointed with comfy bed, selection of pillows, fridge, microwave and coffee maker. Location was easy to find with Walmart and a sonic close by. We were in town for the rock shows and spent 3 nights at the hotel. There was always fresh coffee and fruit in the lobby - breakfast has many great choices which change daily. There was always some type of eggs, sausage or bacon, potatoes, biscuits and gravy - plus the usual cereals, breads, waffles, yogurt and fruit. Lots of places to sit and even an outdoor patio with a few tables.
"Great New Hotel"
07/26/14 Drannycat Corryton, Tennessee
Found this gem of a hotel in the mountains, it's only been open 6 months. Great place! Rooms are a little small,but very clean. Comfortable beds, and a very friendly staff. It's in the middle of town and is across the street from a 24 hour Walmart and shares a parking lot with a Sonic. What more can you ask for. Several restaurants close by as is the downtown area.
07/25/14 mimsydee Pittsburgh, Pennsylvania
This hotel is less than a year old, so everything in the public areas, and the rooms, are in top shape. Nice breakfast in a cheery and spacious dining area. It is located on a hilltop overlooking an intersection, so if you are not familiar with the area, keep your head up to find it. I think the employees make this property shine! The front desk folks always greet you when you enter the building, and seem to genuinely care about your comfort. One employee really went out of her way when we asked for directions to any scenic vista in the area. She gave thourough directions and then wrote them down carefully so that we would not get lost. She really made our day and our stay just that much better.
"Very nice place"
07/17/14 jgwisdom Dacula, Georgia
This is a new Comfort Inn, and they did a nice job with it. Nice breakfast to start the day, and I would say their breakfast was much better than the average hotel. Excellent work out facility with nice equipment. A nice comfortable gathering space on the main floor too. A bit pricey for the area, but it is new and as we all know, you get what you pay for.
"Great new hotel in Sylva"
07/14/14 ChrissysBluMoon Belmont, North Carolina
We spent Saturday night at this new hotel, was VERY PLEASED with the staff from the moment we walked in the door. Very friendly, wanted to make sure if we needed anything, they were just a call away. Rooms all have great views of the surrounding mountains. Beds and linen most comfy. Breakfast in the morning was more than expected. Offered the usual waffles, in two flavors, danishes, bagels, biscuits, gravy, eggs, bacon, sausage, even chicken patties. We will be staying here instead of the Holiday Inn from now on!!! KEEP UP THE GREAT JOB!!!
"Very competitive choice"
07/06/14 karofl1 Tampa Bay
I stayed here for several days on an emergency basis. I was not hopeful of getting a room during the week leading to July 4th, but the hotel seemed to have many rooms available. This may have been because the pool for this new hotel is not yet open. I understand that the plans are for an indoor salt water pool. My quoted rate of $79 was much less than the $107 rate I was quoted several months earlier for another family member, presumably due to the delayed pool opening. As with other travelers, the front desk and breakfast staff could not have been friendlier or more helpful. The hot breakfast items change daily and include such things as egg and cheese omelets, sausage gravy and biscuits, French toast, chicken patties, link sausage and the thinnest bacon I have ever seen. The construction workers who frequent the hotel were very appreciative of the breakfast. However, the housekeeping staff needs some training. One day my room was not cleaned at all, and every day I had to ask for sufficient towels for the room. Other days there was lack of attention to details, e.g., tissue, sheets and coffee were not replaced. Some of the housekeeping staff was new, that may account for the omissions. I expected décor that would acknowledge the mountain setting, but it was quite modern with colors that included lime green. The dining area is spacious but nonetheless can get crowded at peak hours. There is a patio off the dining area but I noticed only one table for those who want to brave the morning chill. I wish that the fitness center were open 24/7 since the front desk is always manned; the center closes at 10 p.m. It is nice to have two fast computers available off the lobby, with a printer. Please note that there is no entry to the lobby from the stairwell. Going upstairs, as someone else noted the one elevator is VERY slow. The rooms have microwaves and fridges, set in a cabinet with two small drawers. Other than the closet, that is the only storage. The fridge does not have a freezer, and the microwave is located so low that one has to squat to use it. I like that the beds hold both soft and firm pillows, for the traveler's choice. The hotel is well located off the main highway to Western Carolina University. There is a Walmart across the street and several restaurants are convenient. Despite the noted deficiencies I will be staying here again if I have need of a hotel, because the hotel is a standout for the choices in the area.
07/06/14 Tammy C Garner, North Carolina
I've stayed at this hotel twice now, and was very pleased both times. The staff is very welcoming and helpful, rooms are clean, spacious, and comfortable, and the breakfast was delicious. This area has been in desperate need of a great hotel, and finally it has one!
"Very polite and pleasant staff! New facility."
07/04/14 John P Douglasville, Georgia
My husband and I thoroughly enjoyed your hotel. Not only was it new and clean, but your staff was also pleasant and friendly. The location is very convenient for anyone wanting to explore western North Carolina and needing a centrally located hotel. Keep doing what you're doing!
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