We did not find one negative thing about staying here. The hotel is new in the last 5 months, it is well kept and clean, provides all the amenities that we needed, staff was friendly and the price was right. We would definitely stay here again.Genuine Hotels.com guest review
The stay was decent. Wasn't crazy about the decor. TV station was set on tennis match for 2 days straight in common area.During breakfast, tables weren't wiped often enough to accommodate later arriving guests. Overall decent stay.Genuine Hotels.com guest review
First time at Home2 Suites. Was perfect for our stay. Very courteous staff, Huge rooms and nice breakfast!Genuine Hotels.com guest review
Awesome I love it there. Pool breakfast & gym was awesome I would go back it is awesomeGenuine Hotels.com guest review
Wonderful experience, only negative was a midnight fire alarm. We now knows that works. Everything was excellent!Genuine Hotels.com guest review
The accommodations were nice. Great shower. Room layout a little unusual, but workable.Genuine Hotels.com guest review
"Excellent choice and green to boot!"
I am not a particlarly goid housekeepwr myself but when it comes to hotels I am OCD about cleanliness! And this place was immaculate!!! I was do clad to see all the green things they ate doing such as regular coffee mugs and dishes in the breakfast area instead of styrofoam and paper and plastic only. There was a supply of styrofoam cups for people […] actually leaving the hotel with coffee, but no wastage within the hotel! The room was comfortable, the staff very pleasant. The ONLY piece of advice I would give the hotel is...the breakfast sandwiches in the steamer....well.... lose 'em. But the other stuff was great. I will look for this hotel first in future travel planning. Read moreGenuine Hotels.com guest review
"Excellent and Affordable"
This Hotel is located in a newly developed city area and surroundings are very clean.I stayed with my wife,2 kids and my parents.Room was very spacious to accommodate 6 people, very clean and comfortable.I enjoyed the pool as well.Genuine Hotels.com guest review
Best price and best place to beGenuine Hotels.com guest review
will stay again,if in the areaGenuine Hotels.com guest review
Wonderful Experience!Genuine Hotels.com guest review
"Absolutely the place to stay in Rochester area..."
NEW hotel, but I was impressed with much more than that. I am not particularly into modern design, but the crisp clean design of this hotel is what impressed me most. FUNCTION of the room, is what impressed me. They thought of everything. A full table on wheels that rolls underneath the existing countertop (so if you would LIKE to convert the couch […] area into a dining area in the Suite, it is your choice). Shower area in suite is handicap accessible. Shampoo & soap dispenser in shower area. Hoyer lift in pool area downstairs (for handicap / wheelchair access). Full ADA compliant. Full breakfast every day. Directly across the street from many restaurants including DQ Chill & Grill, Taco Bell, Moe's Subway, as well as full service sit down dining restaurants. Literally 2 blocks from 390 (easy access), however there was no road noise. Gym / Fitness Center is open 24 hours and had top of the line equipment. Staff was great. We will be staying here each time we visit our family in the area. Read moreGenuine Hotels.com guest review
"Great hotel, great price"
Great location! Room appeared exactly like the pictures. Only thing I was a little disappointed with the breakfast. But otherwise it's very likely we'll return!Genuine Hotels.com guest review
"My Family Loved it"
So, despite that there is only one entrance to the hotel and it is about 100 feet behind you when the GPS states your arrival, the facilities were wonderful. We have four children, and we fit very comfortably into the room. The pool was excellent, with the shallow end being 3ft which was perfect for three of my young children. Staff was friendly, and […] the continental breakfast was excellent. Love the stay. Read moreGenuine Hotels.com guest review
"It is a new hotel!"
Room sizes are relatively better than most hotels.Genuine Hotels.com guest review
The staff was exceptional. I think the young lady's name was Emma. I normally do stay-cations every 2 months or so. Enjoyed the pool (wish it was warmer) and enjoyed the breakfast .It's brand new only been opened 4 months. It was a real treat!Genuine Hotels.com guest review
"Very happy with our stay!"
We stayed in the Home2 hotel for three nights (fri, sat, sun). It is located near a lot of shopping stores and a mall as well as many restaurants. Staff was very nice and helpful as well. The room was perfect and modern. Full size kitchen was very convenient. Only complaint is that the continental breakfast was not very good. They did have bread, bagels, […] and waffles that you could make, but the hot selection was pre-wrapped sandwiches and omelettes that needed to be microwaved and tasted horrible. Overall a nice and relaxing stay! Read moreGenuine Hotels.com guest review
Clean, new, bright and cheery. A great value for the $$.Genuine Hotels.com guest review
The staff were friendly. I had a problem with the blackout shade in my room and the staff quickly fixed the problem. The room are spacious and extremely clean. Love the shower and that is hard to say that about many hotels!Genuine Hotels.com guest review
"Clean suites, close to most places."
The hotel was good. It was close to an event we had to attend. Things were neat and clean.Genuine Hotels.com guest review
The Hotel and its staff were great. We had a problem with our check in as Hotel.com didn't communicate to the hotel that we had changed our reservation so we didn't have a room. Mitch the Manager was accommodating and it was worked out. The breakfast had a nice selection of warm and cold items. Our room was immaculate. We will definitely stay here again […] next year. Read moreGenuine Hotels.com guest review
"Comfortable, clean, modern"
wonderful hotel, the staff was wonderful, helpful and courteous. Accommodations were very clean, new and comfortable. Loved the bed sheets and the handy storage in the room. very efficient.Genuine Hotels.com guest review
"nice new place"
Ultra modern decor, very clean, staff very pleasantGenuine Hotels.com guest review
"Unique and fun apartment-style hotel room"
The room that my fiance and I stayed in for the weekend was great. I had a full kitchen and lots of storage space that was very useful since we were meeting from different cities. The room was very clean and the staff was extremely polite and helpful. The continental breakfast was much better than we expected, so much so that we decided to eat in the […] lobby as opposed to the large breakfast restaurant right across the street. The room rate was very reasonable for the amount of space in and cleanliness of the room. We would 100% stay at this hotel again if we had the chance to. Read moreGenuine Hotels.com guest review
"You should read"
I have been in Rochester many time since my son started school at RIT in 2010. This was the best hotel I've ever stayed in Rochester. The room was clean organized and well equipped and the price was reasonable at that time. I planed to book again for my son graduation but the price jumped like sky rocket.Genuine Hotels.com guest review
"Excellent stay, bright new property, close to RIT"
Studio w/2 Queens - room was HUGE, tons of storage and counter space, kitchen had everything you need except for a cooktop (can get portable from front desk). Beds comfortable, 42" TV with a good selection of cable channels. Complimentary breakfast choices included waffles, yogurt, fruit, toast/bagels, and a selection of packaged entrees - omelettes, […] breakfast sandwiches, etc. Hotel sits on busy stretch of highway close to Rochester Institute of Technology, many stores and restaurants close by. Only complaint would be that noise definitely carries through floors and walls; ask for the top floor to avoid noisy overhead neighbors. Have already booked my return stay for August (freshman orientation at RIT). Read moreGenuine Hotels.com guest review
room very clean & roomy with many ammendities. Only complaint: no towels available in pool area before checkout.Genuine Hotels.com guest review
"JUST A LITTLE MORE"
THE ROOMS WERE NICE CLEAN AND BRIGHT GREAT AMENITIES. LACK VIEWS AND NEEDS A LITTLE MORE PARKING. STILL HAVENT RECIEVED INVOICE FOR EXTRA $20,00 BILLED TO MY CREDIT CARD WHEN I CHECK OUT THERE WERE NO ADDITIONAL CHARGES. MICROWAVE EGGS AND BREAKFAST PRODUCTS NEED TO BE CHANGED TO FRESH ITEMS AND FOR A GREN HOTEL LOT OF STROFOM AND PLASTIC WHATS THAT […] ABOUT Read moreGenuine Hotels.com guest review
The overall stay was great there was just an uncomfortable situation with room service coming in unannounced.Genuine Hotels.com guest review
"close to family"
The hotel itself was great; however, the walls and ceilings are very thin which allowed for incoming noise. For instance, the guests above us had children running around their room late into the night which we could hear very easily. We called the front desk to ask for them to quiet down; however, the clerk noted that he didn't hear any noises upon […] doing a "walk through." In our room, all you could hear was people running back and form and banging things. This resulted in a lack of sleep while they were staying there. Once that family checked out, there were no other noise complaints. The "heated" pool was also not as heated as we were expecting. Everything else about the hotel was great. The room was large with lots of space. It was very clean and the bedding was amazing. I wish I could get the sheets for my own home. I also appreciated that it was eco-friendly hotel. I am not one that is typically focused on helping the environment, but staying here made me be more aware of a few things. Read moreGenuine Hotels.com guest review
"THE BEST HOTEL THE BEST EXPERIENCE SO HAPPY!"
I brought my two young nieces with me and stayed at Home2 because they had an indoor pool and it looked like a really comfortable and fun place to stay. We came to Rochester to see a performance of play that my son was in at RIT. The staff was sweet and helpful and I loved the room, the bed and fold out couch were so so comfortable. From now on when […] I visit my son at RIT I will always stay at Home2 and I highly recommend it to anybody!! Their breakfast was excellent Read moreGenuine Hotels.com guest review
"Just like pictures online!"
Great price for a HILTON hotel and perfect stay in all ways!Genuine Expedia guest review
"Excellent Hotel at a nice price"
It was one of the cheapest in the área and I was eager to do the reservation, but did it because of past reviews. Service was excellent, romos completely equiped, fast internet connection and a relly good breakfast with many different options.Genuine Hotels.com guest review
"EXPENSIVE for a dog to stay here!"
This "pet friendly" hotel charges a non-refundable seventy five dollars for pets. How is that pet friendly? I called before I left for Rochester and asked if I could bring a dog. They told me that we could and there is a refundable fee. We get there and he told me he was wrong and it is not refundable. I asked if he could check the room before we left […] to assure that my dog would strictly be sleeping in there for a mere 4 hours. He said that they can't do that. Considering my room was just a little more than the dog fee for that night it was crazy to pay that fee for my dog. I asked to get a credit on a future date and cancel my stay that night and he said, No. I don't see why they couldn't do that considering they still have the money regardless of what night I stay. Hotel was clean and bed was very comfortable. Read moreGenuine Expedia guest review
Very Nice!!! pretty close to all the restaurants... only issue is they need sliding front doors....Genuine Expedia guest review
"Great amenities, but thin walls"
There's a lot to love about this hotel - convenient location, spacious rooms, indoor pool, free wi-fi, kitchenettes in every room, top notch service. The one issue (and it can be a big issue) is that the walls are paper thin. The hotel is apparently "green" meaning recycled materials were used during construction. I can only assume they used recycled […] cardboard. We stayed 2 nights. The first night, the guests in the room next to us were somewhat loud and the walls did nothing to block any noise. Unfortunately, this kept our 2 year old up which basically kept my wife and I up. A big positive is the friendly and caring staff. I asked to be moved to a different room and the person at the desk did his best to find what would be the quietest room (no easy task considering we were staying during a busy weekend for the hotel). We slept much better the second night with no one next to us or above us. We will probably stay again as everything else outweighed the thin walls. Read moreGenuine Hotels.com guest review
"Great Location, Service & Price"
My stay was excellent except for the pillows - They were too soft for my taste. That being said everything else was great. Price was right, staff was very accommodatingGenuine Hotels.com guest review
Nice and newGenuine Hotels.com guest review
it is goodGenuine Hotels.com guest review
"Very nice for longer stay"
I stayed at Home2 Suites with my 11 month old while house hunting. It was almost perfect - only complaints are that the knives were awful, and once when I requested a hot plate they were all signed out (the "full kitchen" does not include a stove). Otherwise fantastic - I plan to stay again soon.Genuine Hotels.com guest review
"Home 2 SWEET!!!"
my whole family loved this new hotel. Hotel lobby, gym, pool and our room was spotless. Location was right on the main strip, everything right there and was only a 5 minute drive from the museum of play we went to. the staff was very friendly when I got there early and asked for an early check-in...it was not a problem. free breakfast in the morning […] was more than we bargained for as well. Only problem we had was that there must have been a group of younger kids above us, cause they kept jumping and running around till after 10pm...but that's not the fault of the hotel, really. This hotel was much more than we expected for the price, and anytime we go to Rochester we will definitely be staying here again.4STARS! Read moreGenuine Hotels.com guest review
"New hotel, close to shopping"
We were in Rochester for a wedding and found the hotel clean and comfortable. The beds were very comfortable and the continental breakfast was more than adequate. The staff was very accommodating as well. This is not a luxurious hotel, but we didn't pay a luxurious price either.Genuine Expedia guest review
"Great New Modern Hotel"
The hotel itself is very nice. Brand new construction, with modern decor. Everything was very clean. The bed itself is comfortable, but the pillows are huge, which I found to be uncomfortable (they don't give you options like in most hotels). The other issue I had is that they advertise as having a full kitchen, when they do not, in fact, have an oven/stove. […] This problem is half solved by burners available upon request, however this information would have been helpful initially, as I'd planned on a full kitchen. Other than that, I was very satisfied. The rooms are spacious, clean, and comfortable and the staff is friendly. Read moreGenuine Hotels.com guest review
Stay was very nice. I love this hotel and the rooms were beautiful. I am coming again.Genuine Hotels.com guest review
"Great for business traveler with no plans"
The hotel is on a "strip mall" road which is helpful if traveling alone with no plans. There are plenty of inexpensive restaurants to get something to eat and shops to occupy some time. The hotel itself is perfect for those who have work to do back in their rooms-as the layout makes you feel like you are in an apartment and not "stuck in a hotel".Genuine Hotels.com guest review
"Loved this place and would easily stay here again."
This hotel offered a lot for the price - the amenities in the room were great, the bed was comfortable, breakfast offered different options, the room was quiet, and the location was very close to many restaurants as well as relatively convenient to the University of Rochester (the reason for our visit). There wasn't anything we didn't like about this […] hotel and we'd definitely stay here again if the need came up. Read moreGenuine Hotels.com guest review
"A good place to stay"
New facility - clean, friendly and thoughtfulGenuine Hotels.com guest review
"Nice Hotel for the Price"
This is a nice hotel. Friendly staff, clean room with a kitchen. One downside is that the walls are paper thin. Had to listen to loud rap music and people doing things that I would rather not have my children listen to.Genuine Hotels.com guest review
"front desk took care of business"
The clerk was very nice upon check in and had a great personality. Unfortunately, I was woken at 1:45 am by loud and intoxicated neighbors. I called the front desk around 2am and I was told that he would talk to them. Things quieted down. Sometime later, just as I was about to go to sleep the neighbors started again and I called the front desk. The […] front desk told me that they if I call one more time, they would ask them to leave. It was very quiet for sometime after that, then it became worse with people coming and going and the door shutting. I called the front desk and he told me he would tell them to leave. I heard knocking on the door and they left within less than 5 minutes. This whole process took approximately 2 hours. I waited a very long time for the third phone call because I was concerned of possible drunken drivers on the road. I was very happy with the hotel staff and it was a pleasant stay. The only "thing" i would change is that there should be one more waffle iron. Read moreGenuine Expedia guest review
"New concept...Got most of it right."
This hotel is new. The rooms have a kitchen minus the stove (you can request a stovetop). The beds a very comfortable. TV looks great. The kids loved the pool. Free breakfast in the morning with lots of options. The room was clean. Service was great. Blackout shade was nice. With the shade down and the lights off the room is black. Only drawback was […] the place seemed to be made of non-industrial materials. The fixtures were like the ones in your house. Flimsy shower door. The walls were thin. We could hear traffic and people in the hall. Not enough to bother us, but we are heavy sleepers. We got a great price. We would stay here again. Read moreGenuine Hotels.com guest review
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