"A pleasing serviced apartment in Vancouver"
We enjoyed our stay in Viva for 4 nights, whilst the décor is a little dated, its pretty comfortable and in a great location. Has safe underground parking, decent Wi-Fi and an ok gym - for a hotel anyhow...there is a proper gym a block away. Recommend the sushi place around the corner near Tim Hortons. :)Genuine Expedia guest review
11/01/13 72LisaT Regina, Canada
Great location, excellent help with the reception upon arrival. Car is secured in parking lot. Large, bright suite. Had all the kitchen equipment we needed. Located close to the ferry cab to get to Granville Island. And only a few blocks walk to the night life on Granville Street. The suite is dated, but very clean, and the bed was comfy. Only thing I wish they would supply with daily coffee and a box of laundry detergent. Would definitely stay here again when in Vancouver!
"Spacious convenient suites"
I recently stayed in the 2 bedroom suite at Viva . The experience was overall great . I have stayed in similar accommodation all over north America . I found the all the staff to be quite excellent . I did take a look at the reviews before booking and there must have been some substantial upgrades to the facilities , because I found everything to be well above par . The icing on the cake was the extremely personable booking agent offered me a 10 % discount because my stay was longer then a week . As a frequent business traveler I rely on the professionalism of service staff to make everywhere I stay like home , the small touches at viva were fantastic from a gift basket on arrival, to a name placard labeling my parking spot . All the best , CSW I
"Good, clean, convenient"
07/30/13 Ant Y Hong Kong, China
The suite is great, clean, and well equiped, literally 5-Star. Parking is also available for residence. There is one big problem, in my opinion that is, the water presuure for the shower and wash basin is really terrible, probably the worst I have encoutered in my travels. Also, a pity that cleaning is only once a week.
04/04/13 jamesbond27 clavering
We have recntly returned to the UK after our 5th stay at the Viva suites We experienced the same high standard of comfort and cleanliness as on our previous visits, coupled with the same friendliness from the staff We look forward to our net visit! Richard and Rhona Norden 4 April 2013
"Home away from home"
03/15/13 ArinaBMD Langley City, Canada
We stayed in Viva Suites for a little getaway and were blown away by the size and cleanliness of the suites. The staff were very helpful and reception was warm and friendly. The convenience of in suite laundry and a full kitchen was very useful in cutting back the costs of eating out every night. The suites have huge windows and although there is construction in the area we still had decent views. We would definitely come back again and would highly recommend it over staying in a regular hotel.
"Clean, yet nothing like home or like the superlatives used on the website"
08/30/12 Just4grinz Pinecraft, Florida
I believe that the staff is doing the best with what they have -- a dated building with tired units with worn furniture and virtually no accessories to make it feel homey. We were there 3 weeks before the ice maker finally worked. Had AC problems, fitness center issues (do you really need a sign that says "no spitting"?), the hall carpets were stained, and it was obvious that someone before us had smoked in the unit. It is safe and clean, and views can be terrific (except for the 3 cranes now surrounding the building due to construction), but we found this to be grossly overpriced and over-hyped. Although the fine staff mentioned in another review all of the additions they have made, they were made because things were not right. It was reactive maintenance. Be ready to wait several days or weeks for everything to be operable. Good safe parking, but if you plan to have guests come during your visit, negotiate an additional space prior to their arrival.
"Could be better for the price"
07/14/12 spartaBristol bristol
We have stayed at the Viva Suites extensively, in particular at the larger 3 bedroom penthouse and the 4 bedroom presidential suites. The former is $9000/month peak season and the latter is $12000. Location Viva suites are located in very handy area for the nightlife of Granville Street, a few minutes walk to all the shops on Davies, a handy aquabus ride over to Granville farmers market and about a 10 minute walk to Robson, with all the high end shopping. Having said that, it is not 'high end' around the tower, and can be a little seedy at night, plus you can get the spill over noise on Friday and sat nights from Granville street, with plenty of police sirens going off until the small hours. In addition, there is building work taking place on three sides of the building, so you can see cranes 'up close and personal' through most windows. This means there is quite a lot of construction noise (even on the higher floors) from 7:30 in the morning. Ultimately, this will also mean, I suspect, a loss of views as well, as the large apartment buildings rise up. It is a 20 minute walk away from the financial district, so not so handy if you are working there. Underground parking is handy and secure. General security is also very good. Suites A lot of area in the larger suites - i think the presidential is about 2900 sq ft and the penthouse about 2400. The kitchens are reasonably well equipped - but the stoves/washing machines/dishwashers are all well past their best and in desperate need of renewal. Value for Money Although the suite 'space' is good , the general decor and furnishings definitely let it down, and is the main reason for my 'average' mark. Everything is getting pretty old and liable to break down at a moments notice. We had toilets that would not stop running, broken gas hob, air conditioning that was very temperamental in the summer and heating that was variable and noisy in the winter. Basically. all the units need refurbishing from top to bottom to justify the prices charged. Staff Staff are excellent. Maintenance staff do a sterling job against the onslaught of old appliances that break down. Cleaning twice a week is included and thorough. Reception staff and security are very good. I think the owners or upper management are lucky to have such good staff, when the re investment in the hotel is sorely lacking in other areas. Overall Ok to stay here if you can get a discount on the rack rates. To be fair, it can be hard to find serviced apartments in Vancouver at all, especially ones with a decent amount of living space,
"Better than hotel"
06/12/12 LandBli London
Suites are massive and incredibly clean. Security guards are friendly & helpful. Location is good, just a few minutes walk to the beach. Will definitely stay again when we return to Vancouver.
"Great place for longer stays"
02/08/12 Scrubbz Auckland Region, New Zealand
I was very confortable here, the apartments were clean and well equipt. Great location with the added bonus of convenient parking.
"Large, Clean, Secure, Great Location"
01/26/12 YEGcg Edmonton
We stayed here from Boxing Day until the day after New Years' Day and had a fantastic time! There are so many accolades that I could give this property that I have to put them into categories. *Location* Viva Suites could not be better located for those who are on a vacation or working vacation (as we were). Although not "strictly" in the Vancouver financial district, it was conveniently located 1 blk away from Granville, Davie, and Burrard streets, and 2-3 blks away from the water. Since we were in the heart of things, it was easy to walk everywhere. 10 mins to Extra Valu Foods, less to smaller grocers. 2 mins to private liquor store, or 10 mins to public one. 1 min (across street) to convenience store. If you're into shopping, Robson St is about a 7-10 min walk away. If you're into sports, BC Place is about 10+ mins walk. *Security* In addition to having a separate lobby and entrance for "residential" guests (the first 7 floors are businesses), the residential elevator had key control as well - we could only get to our own floor (and would assume guests on other floors could not access ours. The parking also was really secure - important since downtown Vancouver parking garages are not known being security. There were *2* sets of secure doors to drive through, each a level between them - no one was going to get in (or out) unless they belonged there. There was also a security guard on duty in the evenings and into the morning. Overall, Vancouver's westend is a very safe place, but these touches made it feel great! *Service* Everything was totally professional - from first contact through to all interactions with staff. We needed to have some printing done (yes, in 2011!), and the reception desk was more than happy to help! When we checked in, the reception was closed, but the security guard was fully prepared to check us in to our suite. Perfect! *Suite* Yes! The photos & floorplans on their website are accurate! The suites are enormous, well taken care of, fully stocked and clean. This was the FIRST place I've stayed that had more hangers in the closets than I needed - in the large bedroom closet, the 2m long hall closet, and the 1.5m long living area closet. The kitchen was well appointed with excellent applicances - full stove, fridge, dishwasher, microwave, coffee maker, kettle, toaster and garburator. There was more than enough cutlery, cooking & serving utensils, cookware, dinnerware, and the list goes on! The living area fireplace and heated marble floors throughout (except bedroom - carpeted) really made the place feel luxe. The dining table, 2 sofas, desk, and 2 side tables made sprawling out to work a breeze. I could go on, but really, just look at the photos! *Overall* I would definitely stay again! There are only a few things to keep in mind about the suite & property: -The maid service is only once during the week (not an issue for us) -The colour scheme is dated (but factored into the price) -The welcome basket is a really nice touch! (I'd like to have the option of a more utilitarian welcome basket next time - coffee filters, laundry detergent, salt & pepper, etc.) Have I mentioned that I'd stay again?
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